Voice networking and VoIP

TalkTalk CEO Harding steps aside for public service role

TalkTalk CEO Dido Harding has stepped down, leaving the ISP in rude health Continue Reading

By

• Alex Scroxton, Security Editor

GDS signals intent to move public sector off PSN

Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading

By

• Alex Scroxton, Security Editor

European court delivers blow to Snoopers’ Charter

Parts of the controversial Investigatory Powers Act relating to the bulk collection of communications data have been ruled unlawful by the European Court of Justice Continue Reading

By

• Alex Scroxton, Security Editor

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BT builds phone boxes for the internet age

BT has announced plans to roll out a free London-wide wireless internet and phone service Continue Reading

By

• Alex Scroxton, Security Editor

Care charity Avante enhances unified communications capabilities with 3CX

Kent-based residential care charity Avante Care and Support installed an IP PBX to manage telephony across multiple sites and a mobile workforce Continue Reading

By

• Alex Scroxton, Security Editor

Cisco UK and Ireland CEO Phil Smith steps down after 22 years

Phil Smith announces he is stepping down from the day-to-day running of Cisco’s UK and Ireland business to take up the role of chairman Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: How networking became the core of IT

Compared with the network, Computer Weekly is but a sprightly youngster. We take a look back not at just 50, but 200 years of British innovation in communications technology Continue Reading

By

• Alex Scroxton, Security Editor

Vodafone CEO hints at return to growth for mobile operator as full-year results drop

Mobile operator Vodafone shares details of its full-year financial results, while talking up the role cloud has to play in its ability to deliver low-cost services Continue Reading

By

• Cliff Saran, Managing Editor

Tel Aviv: A smart city where community engagement is the measure of success

Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government Continue Reading

By

• Walé Azeez

CW Middle East – April to June 2016

The Middle East is undergoing great socio-political and economic change. While the economics of falling oil prices is driving business diversification in the region, the opening up of the Iranian economy looks set to boost demand. The IT industry is set to play a key role in the region's social and economic future. Continue Reading

CW@50: From Captain Kirk to 5G – 50 years of mobile

As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading

By

• Alex Scroxton, Security Editor

How cloud keeps train passengers informed in a storm

In this week’s Computer Weekly, we find out how UK National Rail Enquiries looked to cloud technology after its popular travel information service was overwhelmed by bad weather. We analyse telecoms regulator Ofcom’s review of the broadband market and examine the future for BT’s Openreach division. And top CIOs share their tips on how best to use internal staff and external partners to bridge the skills gap. Read the issue now. Continue Reading

Broadband will reach 40% of Vietnam households by 2020, claims government

The Vietnamese government announces plans to increase access to broadband networks for its citizens, proposing a figure of 40% in four years Continue Reading

By

• Ai Lei Tao

Middle East telecoms operators face up to IoT smart city challenges

As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks Continue Reading

By

• Tom Paye

Interview: BT CEO Gavin Patterson

For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator Continue Reading

By

• Alex Scroxton, Security Editor

Risky and untested: What went wrong with the ESN procurement?

In his first major interview since walking away from the Emergency Services Network procurement, Airwave COO John Lewis reveals why his company could take no further part in the process, and discusses the future of emergency services communications Continue Reading

By

• Alex Scroxton, Security Editor

BT platforms streamline UCC deployments for Microsoft and Cisco users

BT introduces new cloud unified comms and collaboration clouds to support Microsoft and Cisco environments Continue Reading

By

• Alex Scroxton, Security Editor

Telcos could help drive cloud services into SMEs, says report

A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading

By

• Alex Scroxton, Security Editor

Worldwide Skype outage finally fixed

Microsoft-owned messaging service's technical difficulties have now been resolved, after users flooded social networking sites with downtime reports Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Vodafone introduces nationwide Wi-Fi calling

Vodafone becomes second UK mobile operator after EE to give customers the ability to place voice calls over a wireless network connection Continue Reading

By

• Alex Scroxton, Security Editor

Myanmar internet gets boost with content delivery network

Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures Continue Reading

By

• Ai Lei Tao

Kellogg Brown and Root wins ESN Delivery Partner contract

Kellogg Brown and Root has won the contract to supply Lot 1 of the Emergency Services Mobile Communications Programme Continue Reading

By

• Alex Scroxton, Security Editor

O2’s self-optimising network will learn from customers

O2 upgrades its mobile network with features that learn from customer behaviour to optimise network coverage and performance Continue Reading

By

• Alex Scroxton, Security Editor

Mobile phone users at risk as hackers bug and track victims

An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading

By

• Ross Coulthart, 60 Minutes Australia

Metropolitan Police picks Innopsis to lead network procurement

London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading

By

• Alex Scroxton, Security Editor

MoD kick-starts procurement for new armed forces tactical communications system

The Ministry wants to replace aging Bowman Communications system with cutting edge networking kit by 2026 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Vodafone launches home broadband service

Vodafone unveils its Vodafone Connect broadband and home phone package, offering headline speeds of 76Mbps Continue Reading

By

• Alex Scroxton, Security Editor

Fire services to keep Airwave Tetra radios until 2020

The Department for Communities and Local Government approves a major extension of the fire services' Firelink Tetra network to the end of 2019 Continue Reading

By

• Alex Scroxton, Security Editor

PSNGB rebrands to drive information sharing across PSN

PSNGB, the trade association set up to promote the Public Services Network, rebrands itself as Innopsis and says its work is far from over Continue Reading

By

• Alex Scroxton, Security Editor

Vodafone sends network in a backpack to Nepal earthquake zone

Vodafone’s charitable arm, the Vodafone Foundation, deploys instant mini networks to help restore communications in quake-hit Nepal Continue Reading

By

• Alex Scroxton, Security Editor

Over-the-top services worth $14bn to carriers by 2020

A study conducted by Juniper Research suggests that content paid for by carrier billing will be a lucrative money-spinner for communications providers Continue Reading

By

• Alex Scroxton, Security Editor

Microsoft Office 2016 Preview: A first look

We dive into Microsoft’s latest Office, now in public preview for enterprise Office 365 accounts Continue Reading

By

• Simon Bisson

Brecon Beacons National Park soups up staff comms with Unify

Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading

By

• Alex Scroxton, Security Editor

Wi-Fi in the sky: The good, the bad and the ugly

With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading

By

• John Walton

CIO interview: Ivor Nicholson, Nottinghamshire County Council

Nottinghamshire County Council is facing £77m in cuts by 2018 and by rolling out new services, it plans to save £8m through technology alone Continue Reading

By

• Jennifer Scott, TechTarget

Airwave's Tetra emergency services radio "costly and inflexible"

Incumbent Airwave failed to advance to the next stage of the Emergency Services Network procurement because its Tetra radio technology was too inflexible for current needs, according to reports Continue Reading

By

• Alex Scroxton, Security Editor

Gandalf to become the Speaking Clock

BT reveals it has engaged the services of actor Ian McKellen to be the voice of the Speaking Clock for Comic Relief Continue Reading

By

• Alex Scroxton, Security Editor

Health trust proposed offshoring mental care through Skype

Norfolk and Suffolk Foundation Trust considered cutting costs by using Skype and low-cost staff to treat patients with depression Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government network services tender deadline slips again

Crown Commercial Service pushes back deadline for tender submissions to Network Services framework to give suppliers more time to prepare Continue Reading

By

• Alex Scroxton, Security Editor

Technology needed to help ambulance services cope with increased demand

The future of the ambulance and emergencies services needs more investment in networking Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Avaya brings contact centres to Google Chromebooks

Avaya and Google team up to streamline customer service agent workflows by enabling desktop contact centres on Chromebooks Continue Reading

By

• Alex Scroxton, Security Editor

JCDecaux partners with Vodafone to build small cell networks

Vodafone joins outdoor advertising firm JCDecaux to deploy small cell technology on billboards to increase network performance Continue Reading

By

• Alex Scroxton, Security Editor

Three pondering bid for O2 or EE, say reports

As BT conducts sales talks with both O2 and EE, reports have emerged the owner of Three is also preparing a bid for one or other of the two networks Continue Reading

By

• Alex Scroxton, Security Editor

CGI secures communications between pilots and air traffic control

Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ofcom to auction tranche of MoD-owned spectrum

190 MHz of spectrum in two bands currently controlled by the Ministry of Defence is to go under the hammer Continue Reading

By

• Alex Scroxton, Security Editor

Ofcom launches initiative to plug SMEs' lack of confidence in communications services

Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading

By

• Alex Scroxton, Security Editor

Why national roaming may not be the answer to mobile not-spots

Industry suggests alternative strategies as government threatens to force mobile operators to allow national roaming Continue Reading

By

• Alex Scroxton, Security Editor

Six networks that changed the world forever

The Science Museum opens its Information Age gallery, dedicated to the history of information and communications Continue Reading

By

• Alex Scroxton, Security Editor

Suppliers discuss Emergency Services Network with Home Office

Suppliers have attended an event held by the Home Office to discuss details of the new Emergency Services Network Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Surrey makes strides in paperless policing

Surrey Police Force has been leading the way in paperless policing, with help from Airwave. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

BT Business brings 4G to SMEs

BT Business has launched a range of plans for small businesses that include free access to 4G and unlimited BT Wi-Fi Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

IT needs to improve network infrastructure for future of retail

IT departments need to up their game and improve networks for the retail sector which is on the brink of massive technology change Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Microsoft ditches Android after four-month fling

Microsoft pulls the plug on its short-lived Nokia X Android devices as it prepares to make 18,000 employees redundant Continue Reading

By

• Alex Scroxton, Security Editor

CW buyer’s guide to enterprise app stores and self-service IT

Download this exclusive buyer's guide which assesses how businesses can go about setting up an enterprise app store and integrating it with IT service management. Continue Reading

Tour de France organiser deploys satellite phone system for UK stages

Tour de France organiser ASO selects Globalstar satellite phones to keep support and emergency crews connected during UK leg of tour Continue Reading

By

• Alex Scroxton, Security Editor

ISPs take legal action against GCHQ over mass network infrastructure surveillance

Six global internet service providers (ISPs) have filed a legal complaint calling for a halt to GCHQ’s use of network infrastructure for surveillance Continue Reading

By

• Alex Scroxton, Security Editor

Connected cars standard by end of 2018

Juniper Research study finds integrated in-vehicle connectivity and apps will become standard in new cars by the end of 2018 Continue Reading

By

• Alex Scroxton, Security Editor

A Computer Weekly buyer's guide to networks

Computer Weekly looks at an increasingly complex networking environment and offers advice for IT leaders on managing it in this 10 page Buyer's Guide. Continue Reading

Cisco Live! 18th-22nd May 2014

This week Cisco held its annual Cisco Live conference in its namesake, San Francisco Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

RWE signs seven-year network deal with Vodafone to improve efficiency

Utility provider RWE has signed a seven year, multi-million pound contract to run its network, to reduce cost and gain greater efficiency Continue Reading

By

• Cliff Saran, Managing Editor

No more email? Why companies are turning to collaboration technology

Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading

By

• Bill Goodwin, Computer Weekly

Computer Weekly European User Awards for networking: 2014 winners

The winners have been announced for the Computer Weekly European User Awards for networking. See who made the top spots Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Latvia’s Lattelecom: 1Gbps will be standard by 2018

Latvian telecoms firm will make 1Gbps its standard connection to homes by 2018, with the internet of things and customer demand necessitating the rise Continue Reading

By

• Juris Kaža

IT at the WWF Living Planet Centre

WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

WAN Speak Musings – Volume III

Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 11 short business focused articles. Continue Reading

Nationwide to carry out mortgage consultations by video

Nationwide Building Society will enable mortgage consultants to meet customers via high-definition video links using Cisco technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Case study: How CERN scientists collaborate with Vidyo

The European Nuclear Research centre moved from an internally developed video conferencing system to embrace SVC technology from Vidyo Continue Reading

By

• Jennifer Scott, TechTarget

A guide to WebRTC

Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading

By

• Simon Bisson

Smart Grid and the Internet of Things

Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading

National Fibre Strategies

Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. Continue Reading

National Fibre Strategies

Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. Continue Reading

WAN Speak Musings – Volume I

Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 12 short business focused articles. Continue Reading

Computer Weekly User Awards

The deadline for the Computer Weekly European User Awards for Networking has been extended to 8th February. Get the recognition you deserve! Continue Reading

VoIP awareness up but user numbers remain low

A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology Continue Reading

By

• Jennifer Scott, TechTarget

How will the 4G LTE roll-out benefit your business?

An EE survey of the business benefits of 4G LTE shows improved mobile working and innovation the main advantages of the superfast broadband Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

4G services launched in 11 UK cities

EE has launched the UK’s first superfast 4G broadband services for consumers and businesses in 11 cities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Irish environment department goes green with Polycom

Around 900 government workers will be able to use the unified communications system for video and content sharing Continue Reading

By

• Jennifer Scott, TechTarget

Vodafone appoints new CEO of Cable & Wireless Worldwide

Following the acquisition of C&WW, Vodafone has transferred its head of global enterprise to run the new venture Continue Reading

By

• Jennifer Scott, TechTarget

Skype works to fix privacy bug as instant messages leak

Internet telephony service Skype has confirmed that a bug in its software has been sending copies of instant messages to unintended recipients Continue Reading

By

• Warwick Ashford, Senior analyst

Ofcom announces leased line consultation

Telecoms regulator Ofcom proposes regulation for 1Gbps connections but takes lighter approach to BT wholesale broadband pricing in London Continue Reading

By

• Jennifer Scott, TechTarget

Can mobile operators take on 'over-the-top' service providers?

With Telefonica launching a rival to Skype, can mobile operators claw back revenues lost to internet start-ups? Continue Reading

By

• Jennifer Scott, TechTarget

Cisco wants EU to reconsider Microsoft Skype deal

Cisco is calling on European Union authorities to reconsider the unconditional approval of Microsoft’s $8.5bn acquisition of Skype. Continue Reading

By

• Warwick Ashford, Senior analyst

Cisco back on acquisition trail after record quarter

Cisco Systems has reported record revenues of $11.5bn for the second fiscal quarter that ended 28 January 2012, up 11% on the year-ago quarter, and profits of $2.6bn or 47 cents a share, up 27%. Continue Reading

By

• Warwick Ashford, Senior analyst

Sainsbury's rolls out superfast broadband

Sainsbury’s has signed a deal with BT to deploy network connections of 24Mbps to its 1,000 stores in a move which will enable real-time data sharing. Continue Reading

By

• Kathleen Hall, TechTarget

IPV6 Transition – Why the rush ?

This report from Ovum warns that enterprises need to plan to move to the IPv6 internet addressing system even if they have IPv4 addresses available. Continue Reading

Network reliability to win over innovation in 2012, says Cisco survey

Cisco’s first TechWatch 2012 report finds network reliability as opposed to innovation or performance is the most important factor for network architects in the new year ahead. Continue Reading

By

• Joe Fernandez, News Editor

Standard Life overhauls IT department and cuts jobs

Insurer Standard Life is to axe a number of IT staff following a review of its IT and operations division. Continue Reading

By

• Angelica Mari

Government trials voice recognition for Universal Credit benefit claims

The Department for Work and Pensions (DWP) is testing a voice recognition system to authenticate claimants of its flagship Universal Credits system, as part of the department's work on identity assurance (IDA). Continue Reading

By

• Kathleen Hall, TechTarget

IP network critical to video technology at FA’s St George's Park development

The Football Association (FA) is implementing the latest networking and video technology at its coaching and education centre. The St George's Park centre will be the FA's second major centre alongside Wembley, where operations are currently centred. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Job Bag makes the move to VoIP

Sydney software developer Job Bag has upgraded to a shiny new VoIP PABX and is loving the results Continue Reading

By

• Adam Turner

Openreach expands fibre to 114 more exchanges

BT Openreach has unveiled 114 exchanges that will be upgraded to deliver fibre broadband as part of its plan to deliver fibre to two-thirds of the UK by the end of 2015. Continue Reading

By

• Cliff Saran, Managing Editor

Blackberry to co-operate with police after youths used BBM to organise riots

Research in Motion has said that it will co-operate with the police after it was revealed that London rioters used Blackberry Messenger rather than Twitter to organise looting sprees across the capital, with violence later spreading to Birmingham, Liverpool, Nottingham and Bristol. Continue Reading

By

• Kathleen Hall, TechTarget

Who needs MPLS? A dark fibre network saves York Council

The City of York Council set out to rethink its Internet and voice network services and ended up building a dark fibre network that will support city-wide free wireless. Continue Reading

By

• Tracey Caldwell, Contributor

BSkyB wins 174,000 new broadband subscribers

BSkyB has reported a surge in its broadband business in yearly results, taking its subscriber base to 711,000. Continue Reading

By

• Angelica Mari

Virgin Media sees small drop in business sales, and loses 18,000 broadband users

Cable telecoms supplier Virgin Media has reported a small drop in business revenue for its second quarter, while the firm also revealed it has lost 18,000 broadband users... Continue Reading

By

• Bryan Glick, Editor in chief

UK fails to make world’s top 10 high-speed broadband countries - but Ireland scrapes in

The UK has failed to make it into the top 10 countries with the highest average broadband speed, but neighbouring Ireland scrapes in... Continue Reading

By

• Warwick Ashford, Senior analyst

Vodafone increases UK enterprise sales, driven by greater data traffic

Vodafone's latest results reflect increased use of smartphones and data consumption within the workplace. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Carphone Warehouse uses business process management to increase customer satisfaction

Retailer Carphone Warehouse is claiming a 25% jump in its customer satisfaction ratings after investing in BPM software to help staff deal with sales, queries and complaints. Continue Reading

By

• Bill Goodwin, Computer Weekly

Ofcom grants mobile phone operators right to trade radio spectrum to expand capacity

Telecoms regulator Ofcom has given mobile phone operators rights to trade radio spectrum holdings to help increase mobile network capacity for consumers. Continue Reading

By

• Jenny Williams, University of Gloucestershire