Social media technology
Social media websites such as Facebook, Twitter and LinkedIn have proved enormously popular, and while they are consumer focused, the principles of collaboration and information sharing that they embody are highly relevant for corporate IT. We analyse the latest trends in social media technology, social networking and explain how they can be applied to enterprise IT strategy.
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
15 Nov 2024
RealWear looks to reshape industrial AR with Almer acquisition
In what is said to mark a pivotal moment in a key part of the spatial computing sector and boost frontline worker productivity, industrial wearable technology firm acquires manufacturer of ultra-compact, user-friendly AR headsets Continue Reading
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News
23 Oct 2015
German rail and transport group turns to virtual reality in war for talent
Deutsche Bahn claims to be the first company in Germany to use virtual reality as a recruitment tool Continue Reading
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News
15 Oct 2015
Ofcom regulates Amazon Instant Video
Broadcast watchdog Ofcom will regulate video-on-demand (VOD) services – such as Amazon Instant Video – although rules for VOD content differ from broadcast Continue Reading
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News
13 Oct 2015
How easyJet uses digital to drive competitive advantage
The CIO and head of digital at easyJet tell Computer Weekly price is not the only way to gain competitive advantage in the airline industry Continue Reading
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News
08 Oct 2015
DWP looks to Facebook and LinkedIn for social services' digital future
The Department for Work and Pensions (DWP) says it intends to learn from social networking firms and use external data to better understand people's lives Continue Reading
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News
06 Oct 2015
Amsterdam aims to become a top European startup hub
Amsterdam is selling itself to the startup community as a nice place to live with a high standard of living, and one that opens doors to the continent Continue Reading
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News
01 Oct 2015
AXA PPP gives clients online GP appointments
UK healthcare insurer AXA PPP gives clients access to online GP appointments from anywhere in the world Continue Reading
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News
01 Oct 2015
JLab’s 2015 startups explain how the accelerator has helped them
Finalists of the John Lewis JLab accelerator explain what experience they have gained on the programme Continue Reading
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News
29 Sep 2015
Two thirds of UK businesses never meet important customers
British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading
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News
28 Sep 2015
Apple's Irish datacentre build hit by possible planning permission appeal delay
A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading
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Feature
23 Sep 2015
Inside Taiwan: The engine room of the internet of things
Computer Weekly travelled to Taiwan to meet some of the tech companies that are quietly laying the foundations for the internet of things Continue Reading
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News
22 Sep 2015
Business leaders want better digital services from government, says research
A survey of corporate decision-makers suggests executives waste an average of five hours per week using outdated online public services Continue Reading
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News
18 Sep 2015
Fidor bank launches in the UK
Fidor bank launches its social media bank in the UK as the number of challenger financial services companies obtaining banking licences continues to rise Continue Reading
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News
15 Sep 2015
The digitisation of Premier League football
Premier League football clubs are ramping up their digital strategies this season Continue Reading
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News
11 Sep 2015
Tennis governing body ATP outsources digital development
The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading
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News
07 Sep 2015
Myanmar internet gets boost with content delivery network
Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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News
24 Aug 2015
Spotify to update privacy policy after user protest
Some Spotify users are unhappy about new privacy policies that allow access to users’ photos, video, mobile device location, voice controls and contacts Continue Reading
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News
22 Jul 2015
Mobile operators must adapt data plans to address video boom
Over 52 million terabytes of data traffic will transit worldwide mobile networks this year alone, up by more than 50% on 2014, according to statistics from Gartner Continue Reading
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News
15 Jul 2015
Huawei to implement 4.5G network for Shanghai Disney
Huawei signs world’s first 4.5G network co-operation agreement to implement a smart city network at the Shanghai Disney resort Continue Reading
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News
14 Jul 2015
Vodafone scheme to help SMEs get online
Vodafone is to trial a series of digital workshops for SMEs aimed at equipping them with a stronger online presence Continue Reading
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News
08 Jul 2015
BA opens up API on flight information
British Airways offers an open application programming interface (API) for flight information to encourage developers to create value-added travel applications Continue Reading
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News
06 Jul 2015
Italy’s Hacking Team gets hacked
Unknown hackers have posted a torrent file-sharing link to more than 400GB of Hacking Team data, including source code, internal documents and emails that could reveal the identity of customers Continue Reading
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News
03 Jul 2015
Nordic retailers get physical to combat international digital giants
Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce Continue Reading
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News
02 Jul 2015
Facebook wins first round in European privacy battle
Facebook has welcomed a Vienna court’s rejection of a 25,000-strong class action lawsuit against the social networking firm for allegedly breaching European privacy laws Continue Reading
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Photo Story
27 Jun 2015
Wimbledon and IBM double up to take on digital
Wimbledon describes how it has used IBM technology to overhaul its website, mobile and social media strategies to improve fan experience. Continue Reading
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Feature
25 Jun 2015
Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
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News
29 May 2015
CIO interview: Billie Laidlaw, RSPCA
RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care Continue Reading
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Feature
11 May 2015
Benchmarking social business and collaboration tools
A complete social business strategy requires more than publishing social media guidelines for employees. CIOs need to rethink the enterprise as a social ecosystem Continue Reading
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News
24 Apr 2015
Google reports 12% revenue increase
Google misses analysts' $17.5bn target but reports 3.7% profit increase through growth in mobile ad sales Continue Reading
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News
24 Apr 2015
Poor customer engagement at banks opens door to competitors
Customer experience levels at banks have failed to improve for the second year in a row and customers are more likely than ever to leave their bank Continue Reading
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News
22 Apr 2015
Zurich Insurance turns to augmented reality to train 10,000 managers
The £74bn turnover company aims to harness the capabilities of augmented reality to train 10,000 employees in 170 countries Continue Reading
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News
07 Apr 2015
Over-the-top services worth $14bn to carriers by 2020
A study conducted by Juniper Research suggests that content paid for by carrier billing will be a lucrative money-spinner for communications providers Continue Reading
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Photo Story
07 Apr 2015
Microsoft Office 2016 Preview: A first look
We dive into Microsoft’s latest Office, now in public preview for enterprise Office 365 accounts Continue Reading
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News
01 Apr 2015
'Bored' RBS investment chairman Rory Cullinan resigns after daughter's Snapchat message goes public
Royal Bank of Scotland’s investment bank chairman Rory Cullinan leaves after a Snapchat message to his daughter appeared in Instagram Continue Reading
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News
31 Mar 2015
IT is more important than marketing for banks
IT spending will grow at the expense of other areas such as marketing as optimism in financial services increases Continue Reading
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News
19 Mar 2015
BIS sets out to assist development of digital sharing economy
The government has set out a number of proposals to assist in the development of the £9bn trade body Sharing Economy UK Continue Reading
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News
19 Mar 2015
Current account comparison from Gocompare announced in Budget 2015
The government used the Budget to announce changes in the banking sector that will increase consumer and business choice Continue Reading
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News
06 Mar 2015
Sharing Economy UK launched to champion digital businesses
New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading
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News
11 Feb 2015
Lloyds Bank accepts ID documents uploaded on social media
Lloyds Bank group customers can upload identification documents on technology used in social media, reducing the need to visit a branch Continue Reading
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News
06 Feb 2015
Sweeping trend towards digital banking forces RBS branch closures
Royal Bank of Scotland "taken aback" by ever-increasing take-up of digital banking and announces additional branch closures across UK Continue Reading
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News
05 Feb 2015
FCC’s Tom Wheeler offers up net neutrality plan
The Federal Communications Commission (FCC) may rule in favour of a strong regulatory environment to preserve the open internet Continue Reading
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Opinion
04 Feb 2015
Disrupted everything: How Google will change our world
While Apple could be the first company to hit a $1tn valuation, Google could be first to hit a $2tn market cap. But how will it get there? Continue Reading
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News
30 Jan 2015
Media industry operates on a shoestring IT budget, says BT
The media industry struggles to invest in technology, because investors are concerned with making new television and film content Continue Reading
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News
30 Jan 2015
Scotland sees startup growth, but Wales lags behind
Scotland’s technology sector has seen a large growth in startup companies since 2009 Continue Reading
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News
27 Jan 2015
Harrods invests in digital to entice customers
Harrods is investing in digital screen and publishing technologies to engage with its customers Continue Reading
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News
26 Jan 2015
Future of parliament report calls for digital engagement and online voting
A report outlines how parliament should embrace digital technology to be more transparent, inclusive and better able to engage the public Continue Reading
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News
21 Jan 2015
UK leads in global ranking of social open data sharing
The UK has been named the number one country to use open data for social and economic benefit Continue Reading
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News
19 Jan 2015
HMRC trials Gov.uk Verify in busiest month of the year
Her Majesty’s Revenue & Customs is to trial the government’s Verify identity assurance scheme in its busiest month Continue Reading
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Photo Story
14 Jan 2015
NRF 2015: how retailers are using technology to engage with customers
The National Retail Federation (NRF) conference 2015 took place in New York City between 11-14 January and Computer Weekly was on the ground reporting on all the trends from the show Continue Reading
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News
14 Jan 2015
Tesco embarks on image recognition technology for product placement
Tesco is looking to pilot image recognition software to improve product placement in its stores Continue Reading
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News
13 Jan 2015
Atom Bank could be first real threat to traditional banks
Digital-only bank could be the first real challenge to high street banks if it turns its low-cost operating advantage into better rates for customers Continue Reading
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News
13 Jan 2015
Technology should complement traditional merchandising, says Hershey’s
Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale Continue Reading
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News
13 Jan 2015
Levi Strauss & Co thinks mobile first
Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy Continue Reading
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News
13 Jan 2015
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service Continue Reading
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E-Zine
12 Jan 2015
The internet-enabled car of the future
In this week's Computer Weekly, we report from CES in Las Vegas, where car makers gave a glimpse of how the internet of things is going to improve the driving experience. We look at the price wars in the public cloud market and assess what it means for enterprise IT. And we start our buyer's guide on software-defined everything. Read the issue now. Continue Reading
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News
06 Jan 2015
Cool and funky bank to launch in UK soon
The UK launch of a web 2.0 and social media-based bank in the UK is imminent as Germany’s Fidor Bank applies for UK licence Continue Reading
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News
24 Dec 2014
Quiksilver expands e-commerce and sees 65% increase in revenue
Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform Continue Reading
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News
23 Dec 2014
Why are retailers breaking online delivery promises?
The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers Continue Reading
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News
17 Dec 2014
Technology needed to help ambulance services cope with increased demand
The future of the ambulance and emergencies services needs more investment in networking Continue Reading
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News
17 Dec 2014
US interception in the EU faces new legal challenges
US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading
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News
10 Dec 2014
Social media threats to business on the rise, says report
Social media threats to business are increasing, according to the first in-depth analysis covering Fortune 100 companies Continue Reading
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News
09 Dec 2014
Digital governments meet in London to commit to best practices
Digital governments from across the world are meeting in London today as part of the inaugural D5 summit Continue Reading
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Photo Story
03 Dec 2014
Computer Weekly UKtech50: Rising Stars 2014
Chosen by the Computer Weekly team from people we’ve met over the past 12 months, here are our five rising stars of 2014 Continue Reading
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News
27 Nov 2014
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading
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News
25 Nov 2014
Pressure on Universal Credit’s digital service mounts as testing begins
Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services Continue Reading
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News
19 Nov 2014
Asda opens technology centre in Leeds
Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers Continue Reading
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News
18 Nov 2014
HM Revenue and Customs hopes electronic forms will save £800,000 by March 2015
Taxpayers completing forms for HM Revenue and Customs (HMRC) will be able to do so online by the end of 2014 Continue Reading
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Photo Story
14 Nov 2014
Retail technology – what’s hot?
The world of retail technology is looking hotter than ever from gimmicky augmented reality penguins to serious CCTV solutions. Here’s the Computer Weekly roundup of the potentially disruptive technologies which are hitting the retail market. Continue Reading
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News
13 Nov 2014
Ministry of Justice searches for IT staff to join digital team
The Ministry of Justice is recruiting people to join its team tasked with designed digital public services Continue Reading
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News
12 Nov 2014
Government CTO Liam Maxwell says Microsoft “conversation has changed”
CTO Liam Maxwell says the government's relationship with Microsoft has changed after meeting CEO Satya Nadella Continue Reading
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News
12 Nov 2014
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk Continue Reading
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News
07 Nov 2014
Police forces use private cloud to access Holmes database
Police forces across the UK will access the Holmes major investigation system via a private cloud service Continue Reading
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News
05 Nov 2014
CIO interview: Glenn Murphy, London & Capital
Asset-management firm London & Capital shifts its focus to systems that add business value, says CIO Glenn Murphy Continue Reading
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News
04 Nov 2014
Government asks for more information on digital currencies
The government has released a Call for Information to invite views on the benefits and risks of digital currencies Continue Reading
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News
04 Nov 2014
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading
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News
30 Oct 2014
Problems surface as first users attempt to use Gov.uk Verify
Problems have surfaced as users try to use Gov.uk Verify to prove their identities Continue Reading
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Feature
30 Oct 2014
How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
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News
29 Oct 2014
Banks see technology firms as biggest threat, says Infosys
Google, Apple and Facebook the biggest threat to banks as technology firms offer consumers financial services Continue Reading
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News
28 Oct 2014
Lloyds Banking Group confirms 9,000 job cuts and digital investment
Lloyds Banking Group has confirmed it will cut 9000 jobs and close around 150 branches to focus more on its digital strategy Continue Reading
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Feature
22 Oct 2014
Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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News
22 Oct 2014
Defra first department to implement Gov.uk Verify
Department for Environment, Food & Rural Affairs first to utilise government’s new identity assurance system Continue Reading
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News
21 Oct 2014
Government releases social media guidance for civil servants
New social media guidelines for civil servants have been released by the Cabinet Office Continue Reading
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News
20 Oct 2014
Disney spreads the magic through wearable technology
The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading
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News
17 Oct 2014
FBI director James Comey joins call for online surveillance tools
FBI director James Comey has reiterated the need for online surveillance and joined calls for more tools to do so Continue Reading
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News
17 Oct 2014
Google shares down on mixed third quarter results
Google's share price dipped around 3% in response to mixed financial results for the third quarter Continue Reading
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News
16 Oct 2014
Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie
Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach Continue Reading
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News
15 Oct 2014
B&Q launches online kitchen planning and design tool
The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online Continue Reading
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News
08 Oct 2014
Tim Berners-Lee: Data sharing needs accountability
The question of how much data an individual should share was a key theme of Tim Berners-Lee's keynote at IP Expo Continue Reading
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News
07 Oct 2014
Timberland focuses on online customer experience
After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience Continue Reading
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News
07 Oct 2014
L’Oreal aligns technology with the business to work faster
L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile Continue Reading
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News
07 Oct 2014
Mothercare uses mobile to engage with customers, not just to sell
Mothercare is continuing to use mobile to improve customer service and engage with users Continue Reading
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News
02 Oct 2014
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle
Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff Continue Reading
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News
30 Sep 2014
Oracle OpenWorld 2014: Toms expands global e-commerce
Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience Continue Reading
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Feature
24 Sep 2014
The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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News
17 Sep 2014
KPMG: IoT, 3D printing and healthcare IT to have most impact
Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live Continue Reading
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News
15 Sep 2014
CIO interview: Stephen Hale, head of digital, Department of Health
“I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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News
12 Sep 2014
Retailers need to adopt ‘fail fast’ attitude to technology
Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly Continue Reading
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News
11 Sep 2014
Boots to roll out real-time stock visibility in coming weeks
Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana Continue Reading
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News
10 Sep 2014
UK retailers must invest more in digital technologies
The UK’s biggest retailers are ‘under-investing’ in in-store digital technologies Continue Reading