Smartphone technology
Smartphone technology is the fastest growing and most competitive area of the corporate mobile phone sector, with Apple's iPhone, Google's Android and Microsoft's Windows Phone 7 vying to take over from Blackberry as the smartphone of choice for business users. We look at the latest developments and products and what they mean to enterprise IT.
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News
20 Nov 2024
Apple addresses two iPhone, Mac zero-days
Two zero-day vulnerabilities uncovered in Apple’s operating systems could have allowed for arbitrary code execution and cross-site scripting attacks Continue Reading
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
24 Jul 2017
Mastercard outlines future digital payment platforms after improvements to Qkr
Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading
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News
24 Jul 2017
Daimler and Bosch show off autonomous valet parking
A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months Continue Reading
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News
18 Jul 2017
Stamford Bridge to offer stadium connectivity in partnership with Ericsson
Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading
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News
13 Jul 2017
Visa encourages US businesses to go cashless with £500,000 in hard cash
Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading
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News
11 Jul 2017
Legal & General picks HomeServe’s IoT LeakBot to protect homeowners
Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading
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E-Zine
11 Jul 2017
The data analytics behind the Wimbledon tennis championships
In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading
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Opinion
05 Jul 2017
How the iPhone shows the value of innovation in a capitalist economy
Ten years of watching the iPhone transform markets around the world demonstrates the economic value of technology innovation Continue Reading
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News
29 Jun 2017
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading
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News
15 Jun 2017
Finnish mobile operators opt-out from free EU roaming
Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading
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News
14 Jun 2017
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading
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News
14 Jun 2017
Mobile data traffic in ASEAN, Oceania to grow 11-fold by 2022
The expansion of 4G and IoT networks in ASEAN and Oceania will lead to a data deluge and drive cellular subscriptions to new levels Continue Reading
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Blog Post
12 Jun 2017
No Wi-Fi on board? Ryanair is making a costly mistake
Ryanair boss Michael O'Leary is making a costly mistake by ruling out in-flight Wi-Fi, argues iPass' Patricia Hume. It’s just under a year since the United Nations declared that internet access ... Continue Reading
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News
31 May 2017
Norwegian bakery chain gets the taste of mobile reporting
Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading
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News
25 May 2017
Gatwick launches augmented reality airport navigation
Gatwick has installed 2,000 beacons to help passengers find their way around the airport using augmented reality maps Continue Reading
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News
22 May 2017
Dutch railway uses IoT to reduce people jams
Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
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News
15 May 2017
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading
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News
24 Apr 2017
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading
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Guide
07 Apr 2017
Essential guide to laptop, desktop PC and mobile device strategy
A guide to the latest technologies and best practice in enterprise IT strategy for laptops, desktop PCs and mobile Continue Reading
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
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News
13 Mar 2017
Vodafone brings offshore contact centre work to UK
Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore Continue Reading
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News
09 Mar 2017
Birmingham Airport uses sensor tracking to reduce queue times
Birmingham Airport has installed Wi-FI and Bluetooth sensors to gather valuable information on how long travellers are taking to move through the immigration process at the UK Border Continue Reading
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News
09 Mar 2017
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
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News
06 Mar 2017
Virtual reality simulation helps KLM engineers escape in an emergency
Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading
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News
06 Mar 2017
Thorough network upgrade underpins University of Law’s IT
Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations Continue Reading
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Photo Story
28 Feb 2017
MWC 2017: An overview of what's going on at Mobile World Congress
We give a quick tour of some of the hot new technologies and trends on show at Mobile World Congress in Barcelona Continue Reading
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News
27 Feb 2017
Greenpeace calls for sustainable smartphone manufacturing
Electronic waste and the carbon emissions from manufacturing are among the areas smartphone makers must address, says environmental organisation Continue Reading
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News
10 Feb 2017
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading
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News
09 Feb 2017
South African children’s hospital uses video to train cardiologists
The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students Continue Reading
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News
07 Feb 2017
5G deployments will address burgeoning data demand, says Cisco
In its latest Mobile Visual Networking Index (VNI) report, Cisco says it expects large-scale 5G infrastructure deployments to be well in hand by the end of the decade as more and more data is consumed Continue Reading
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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E-Zine
19 Jan 2017
CW ANZ: The role of cognitive computing in data analytics
In this month’s CW ANZ, read why enterprises need to worry just as much – if not more – about the business implications, rather than the technical challenges, when implementing cognitive software. Read about the experiences of Dutch banking and financial services company Rabobank which has been using predictive analytics for years to predict which customers might default on their mortgage or abandon an account application midway through the process. We also take a look at why the future of Apple Pay Australia is still unresolved, how the Red Cross data breach has highlighted security shortcomings, and what Virgin Atlantic has gained from its use of Salesforce CRM software. Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
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News
30 Dec 2016
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
29 Nov 2016
How a London club enhanced its facilities with wireless charging
The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
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News
23 Nov 2016
Axa offers on-demand insurance via mobile app
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers Continue Reading
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
09 Nov 2016
CW Nordics: Finns turn IT layoffs to their advantage
In this quarter’s CW Nordics, we look at the impact of Nokia layoffs on Finland, and in particular the city of Espoo which is home to both Nokia and Microsoft’s Finnish headquarters. We also look at how Denmark’s Bang & Olufsen is taking control of sales data with cloud-based software. We also hear from Google cloud chief Diane Greene, as well as the CIOs of Norwegian bank DNB, Scandinavian Airlines and Swedish municipality Vara. Read the issue now. Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
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News
31 Oct 2016
Black cab customers can now pay by card as well as cash
London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital Continue Reading
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News
25 Oct 2016
Mobile apps to take over HR technology
Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin Continue Reading
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News
24 Oct 2016
UAE telco launches mobile wallet
Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading
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News
18 Oct 2016
Abu Dhabi Securities Exchange uses blockchain for e-voting
Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading
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News
16 Oct 2016
Dubai smart city will be the talk of GITEX
Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East Continue Reading
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News
14 Oct 2016
Nordea bank joins rival’s mobile payment platform
Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway Continue Reading
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News
12 Oct 2016
PC market in longest period of decline since records began, says Gartner
PC shipments across the globe enter an unprecedented period of decline, Gartner reveals Continue Reading
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News
10 Oct 2016
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
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News
28 Sep 2016
BlackBerry ends production of mobile phones
Canadian firm to focus on a strategy built around software development, including security and applications, and mobile device management Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
19 Sep 2016
Consumers trust banks more than government for biometric security
UK citizens think banks are the best organisations to provide biometric authentication for payments Continue Reading
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News
13 Sep 2016
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss Continue Reading
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News
05 Sep 2016
Mobile device use feeds card fraud in Asean region
Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading
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News
25 Aug 2016
Apple iPhones plagued by device failure and crashing apps, report claims
A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices Continue Reading
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News
18 Aug 2016
Mobile phone sales drop as smartphone buyers bide their time
Slowing smartphone shipments contributed to an overall decline in mobile phone sales during the second three months of 2016, according to Gartner Continue Reading
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News
12 Aug 2016
Russia competition watchdog fines Google $6.8m over Android
As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers Continue Reading
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E-Zine
10 Aug 2016
CW Nordics: Dealing with digital disruption
The Nordic countries are renowned for being home to thriving tech startup scenes, so it is hardly surprising that IT is a disruptive force in the region. In this quarter’s CW Nordics ezine we look more closely at how the Nordic region is being affected by technology disruption across industry sectors and how organisations are reacting to it. Continue Reading
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E-Zine
09 Aug 2016
Will Rio’s 4G networks sink or swim?
The Rio Olympic Games are meant to be the fastest ever – not just for the athletes, but also for mobile data speeds, as users seek to upload photos and videos in real time. In this week’s Computer Weekly, we investigate how operators are working around Brazil’s patchy 4G. We also find out how Glasgow’s smart city initiatives are evolving following its Future City projects in 2014, and assess how Google and Microsoft are lining up to take on the might of Amazon Web Services. Read the issue now. Continue Reading
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News
01 Aug 2016
Barclays to use voice recognition for phone banking
Retail bank says technology will provide secure verification by recognising the unique characteristics of each person’s voice Continue Reading
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News
29 Jul 2016
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading
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News
27 Jul 2016
Interview: Jon Page, head of operations, BBC R&D
As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading
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News
27 Jul 2016
Apple highlights services revenue and future bets as iPhone sales decline
Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit Continue Reading
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News
20 Jul 2016
BBC+ app tailors content to individuals
Users of BBC app can shape their experience based on the content they want to consume Continue Reading
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Opinion
12 Jul 2016
Was that it? Business as usual for fintechs after Brexit vote
Following the Brexit vote, Fintech Times editor Bird Lovegod describes how financial services IT startups are getting on with business as usual Continue Reading
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News
11 Jul 2016
Outdated IT limits retail gains from customer data
Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading
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News
08 Jul 2016
New Jersey turns to technology to keep offenders out of jail
New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading
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News
06 Jul 2016
Lufthansa IT services arm transforms to meet customer demands
IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies Continue Reading
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News
05 Jul 2016
Virtual reality finds fans at Reading University
Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading
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News
30 Jun 2016
Five retail-based startups head for 2016 Jlab incubator
Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator Continue Reading
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News
17 Jun 2016
Euro Championship network traffic spike highlights OTT boom
The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading
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News
14 Jun 2016
Tesco Bank partners with MasterCard to develop digital payments
Tesco’s retail bank has partnered with payment provider MasterCard to give customers more innovative digital payment methods Continue Reading
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News
13 Jun 2016
Technology key to supporting World Expo 2020 in Dubai
Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading
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News
13 Jun 2016
Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger
The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading
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Feature
01 Jun 2016
My first IoT project: A guide for businesses
We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading
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News
01 Jun 2016
Microsoft sells 1,500 mobile patents to Xiaomi in licensing deal
Sale of mobile patent portfolio comes alongside software licensing agreement and may herald Xiaomi’s expansion into Europe and the US, say analysts Continue Reading
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News
24 May 2016
Philippines expands tax payments with mobile system
The Philippines tax office is enabling people to access more services via their mobile phones Continue Reading
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E-Zine
12 May 2016
CW Nordics: May 2016
The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading
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News
10 May 2016
Tel Aviv: A smart city where community engagement is the measure of success
Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government Continue Reading
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E-Zine
10 May 2016
Graph databases are making connections
In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading
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News
09 May 2016
Singapore smart city chief delivers vision to the world
The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading
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Feature
09 May 2016
CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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E-Zine
06 May 2016
CW ANZ: May 2016
The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading
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E-Zine
06 May 2016
CW ASEAN: May 2016
The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading
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News
29 Apr 2016
Tech-savvy Asean populations shake up enterprise IT, says AIA CTO
A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading
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News
27 Apr 2016
Mobilising a workforce drives up performance and productivity
Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading
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News
25 Apr 2016
EE to onshore all customer service calls
Mobile operator EE attempts to improve customer services by bringing call handling onshore Continue Reading
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News
22 Apr 2016
British Library's 'digital wallpaper' brings Shakespeare to the smartphone
The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading
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E-Zine
20 Apr 2016
CW Middle East – April to June 2016
The Middle East is undergoing great socio-political and economic change. While the economics of falling oil prices is driving business diversification in the region, the opening up of the Iranian economy looks set to boost demand. The IT industry is set to play a key role in the region's social and economic future. Continue Reading
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News
20 Apr 2016
European Commission formally objects to Google’s Android dominance
Pre-installing Google Search and Play on devices is anti-competitive and limits consumer choice, claims EC Continue Reading
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News
14 Apr 2016
EE, Qualcomm bring freestyle drone racing to Wembley Stadium
Spectator sports status beckons as the European Rotor Sports Association live streams over the EE 4G network Continue Reading
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News
14 Apr 2016
Social media could be used to identify refugees, says fintech founder
A panel at the Innovate Finance Summit 2016 discussed ways refugees could access funds, including digital identities, smartphones and peer-to-peer applications Continue Reading
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News
07 Apr 2016
Pfizer collaborates with IBM to use IoT to support Parkinson's treatment
Pfizer and IBM plan to work together on using IoT to monitor patients remotely to help in drug development and clinical therapies for Parkinson’s disease Continue Reading
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News
05 Apr 2016
'Citizens will be stripped naked' by Turkey’s data law
Turkey's data protection law, introduced in March 2016, will make Turkey a near total surveillance state, yet the EU, apparently more concerned about securing Turkey's help in controlling immigration, is turning a blind eye Continue Reading
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News
29 Mar 2016
Apple vows to raise security as FBI breaks into iPhone
Apple says it will help law enforcement with investigations, but will increase the security of its products after the FBI broke into an iPhone Continue Reading
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News
29 Mar 2016
DNB to close 59 branches in Norway as online banking dominates
Norwegian bank DNB is closing branches and cutting jobs as more customers move to digital channels Continue Reading
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News
24 Mar 2016
The Israeli companies disrupting mobile technology
Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading