Mobile technology

Transforming business at the intersection of marketing and technology

Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge. Continue Reading

Are retailers using data analytics to their advantage?

Computer Weekly looks at the challenges the retail sector faces in taking advantage of data analysis Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Endless aisle solution helps Crocs cope with small retail space

Footwear retailer Crocs has implemented an endless aisle solution in its 200-plus stores in the US which helps overcome small store space Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Test drive: Is Microsoft Office for iPad a strong start for mobile Office?

Microsoft unveiled Office for iPad on 27 March 2014, with immediate availability in Apple’s App Store. Continue Reading

By

• Tim Anderson

Competition from FinTech startups keeps big suppliers on their toes

Big suppliers in the financial technology space are becoming more agile because of the competition from startup technology companies Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

CW Europe – April 2014 Edition

This edition of CW Europe looks at data protection in Europe after PRISM, asking what the new EU data protection regulation is about and how it could affect your business. CW Europe’s security editor asked industry experts their opinion how the controversial reform and how it could affect the region. Continue Reading

Pharmaceuticals company turns to cloud HR technology

Astra Zeneca CIO Dave Smoley turns lessons learned from an earlier cloud HR implementation to use at the pharmaceuticals giant Continue Reading

By

• Bill Goodwin, Computer Weekly

Where next for the NHS Care.data programme?

In this week’s Computer Weekly, healthcare IT experts talk about the next steps for the controversial NHS Care.data plan to create a database of medical records. Is Moore’s Law running out? We hear about the future of processor technology. And our latest buyer’s guide looks at how data analytics can improve IT security. Read the issue now. Continue Reading

Can the mainframe remain relevant in the cloud and mobile era?

IBM mainframes run more than 1.1m transactions per second, yet the mainframe has remained largely unfashionable. We investigate Continue Reading

By

• Cliff Saran, Managing Editor

M&S uses social media to make customers happy and drive sales

Marks and Spencer has been using social media to engage with its customers and has seen a significant increase in sales from its marketing campaigns Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

The digital CIO: How digital technology will change the way organisations work

If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading

By

• Bill Goodwin, Computer Weekly

Case study: How John Lewis conquered the web

An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading

Boost productivity with collaboration technology

In this week’s Computer Weekly, we hear from IT leaders improving collaboration and productivity for employees by using technologies such as unified communications and social media. We report from Mobile World Congress on the latest trends. And we examine how mobile device management tools can help build a trusted BYOD policy. Read the issue now. Continue Reading

Apps rEvolution

This report from CSC describes the Apps rEvolution: an evolution in technology that is creating revolutionary business and personal change. Continue Reading

Startup profile: Lowdown

Lowdown is a British startup which has developed an app for meeting management Continue Reading

By

• Clare McDonald, Business Editor

Case study: Footwear company Deckers takes e-commerce sites into the cloud

The company behind shoe brands including Ugg Australia and Teva is using a cloud-based digital commerce platform to support global expansion Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

REVIEW: Panasonic Toughbook CF - C2

With the tablet market booming, it's no longer just traditional office employees that have laptops and tablets in the workplace. We've written before about ruggedised tablets being adopted in ... Continue Reading

By

• Clare McDonald, Business Editor

Cabinet Office completes first user trial of consumer technologies

The Cabinet Office has completed its first user trial of consumer technologies within the department Continue Reading

No more email? Why companies are turning to collaboration technology

Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading

By

• Bill Goodwin, Computer Weekly

MasterCard and Syniverse launch geolocation card verification service

MasterCard and Syniverse have launched a number of mobile and payment services for mobile users to use while travelling abroad Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Mobile responsible for 32% of online sales

One third of all UK online sales were made using a mobile device in the last quarter of 2013 Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Operators preventing dual SIM handsets

Acer claims that although its new handset offers dual SIM capabilities for the business user, mobile operators will stop the feature coming to market to protect revenues Continue Reading

By

• Jennifer Scott, TechTarget

Data network outages hit Vodafone

Mobile operator Vodafone apologises to customers on Twitter but refuses to give an estimate of when services will return to normal Continue Reading

By

• Jennifer Scott, TechTarget

Employee mobiles expose firms to attack, says Webroot

Employees mobile devices expose companies to malicious applications and attacks, according to the latest mobile threat report from Webroot Continue Reading

By

• Warwick Ashford, Senior analyst

UK IT spending to outpace rest of Europe in 2014

Computer Weekly research reveals the IT spending priorities for UK and European organisations in 2014. Continue Reading

By

• Bill Goodwin, Computer Weekly

Roaming costs lose mobile operators 300 million users

A new survey by the European Commission shows 94% of citizens limit their mobile use when in another state to save on roaming charges, meaning mobile operators could be missing out on big revenues Continue Reading

By

• Jennifer Scott, TechTarget

Swapping notepads for iPads – creating a digital police force

In this week’s Computer Weekly, we examine the new digital strategy at the Metropolitan Police, as the UK’s largest police force puts technology at the heart of crime fighting. IBM is spending $1.2bn developing cloud datacentres – we assess the plans and ask if the IT giant can catch up the cloud market leaders. And we find out from experts how Edwards Snowden’s NSA web surveillance revelations are affecting corporate IT security strategies. Read the issue now. Continue Reading

Should you allow a bring your own device policy?

Employers are realising there are challenges presented by BYOD which, if not dealt with, could have a serious impact on the business Continue Reading

By

• Sarah Burke

Living with Google Glass – not quite useful enough to overcome the dork-factor

Businesses will use Google Glass first, says Simon Dring after spending a few days living with the technology. Continue Reading

By

• Simon Dring

Virgin Atlantic trials Google Glass for Upper Class

The airline is piloting Google Glass with its staff at Heathrow to try and improve customer service Continue Reading

By

• Jennifer Scott, TechTarget

Head of BBM becomes latest BlackBerry casualty

Andrew Bocking is leaving the ailing mobile manufacturer as BlackBerry Messenger is integrated into the enterprise business Continue Reading

By

• Jennifer Scott, TechTarget

The best tablet for the job

Windows 8 devices offer enterprise-grade computing but, as Android tablets exploit consumer appeal, other specifications will matter too. Continue Reading

By

• Cliff Saran, Managing Editor

Met Police releases ‘Total Technology’ IT strategy

The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Create a mobile policy employees can trust

With Gartner predicting a fifth of all enterprise BYOD projects would fail by 2016, we look at how businesses can embrace mobility successfully Continue Reading

By

• Sean McGrath, Senior reporter

EE and Three sign ‘passive’ network share deal for rural UK

The two providers will not be sharing spectrum or antennae as in previous deals, but will work together on the backhaul to bring 4G services to rural areas Continue Reading

By

• Jennifer Scott, TechTarget

The future of the tablet computer in the enterprise

Tablets come in all manner of profiles and on a variety of platforms – but which will shape up as the workplace favourite of the future? Continue Reading

By

• J P Gownder

Lenovo buys Google’s Motorola Mobility in $3bn deal

Google has announced the sale of its Motorola Mobility unit to Chinese computer maker Lenovo in a $3bn deal Continue Reading

By

• Warwick Ashford, Senior analyst

Tablets in the workplace

In this week’s Computer Weekly, our latest buyer’s guide examines the rise of tablets in the workplace, and the options for how to fit them in to the corporate IT environment. After the latest RBS crash, we look at the risks to the UK banking system from over-reliance on legacy IT. And we find out from UK charity Cancer Research how flash storage helped deliver big improvements in application performance. Read the issue now. Continue Reading

Cloud to drive Cisco Indian mid-market growth in 2014

Cisco aims for growth in India by targeting the rising mid-market as 65% of India’s currently under-served mid-market firms plan to get more from their networks Continue Reading

By

• Shaleen Sinha

Samsung profits fall in Q4 2013

Electronics firm Samsung sees profits fall 11% quarter on quarter – the first decline it has seen in two years Continue Reading

By

• Jennifer Scott, TechTarget

HB Fuller sticks with HR in the cloud

Cloud based HR system gives adhesives maker the ability to manage its global workforce Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: The challenge of delivering IT in a refugee camp

The United Nations (UN) looks after 58 million refugees. Naginder Kaur Dhanoa, CIO of the UN High Commission for Refugees speaks about the challenges Continue Reading

By

• Cliff Saran, Managing Editor

Case study: Berkshire NHS adopts 4G for home visits

The Foundation Trust enables its nurses to access and update patient records on the move with 4G mobile Wi-Fi from EE Continue Reading

By

• Jennifer Scott, TechTarget

Top European IT initiative to support business in 2014?

Expanding IT to support business growth is one of the biggest areas of focus for IT departments in 2014, so what does this mean? Continue Reading

By

• Warwick Ashford, Senior analyst

Former WTO chief leads debate on future of European spectrum

The future of the UHF spectrum band will be discussed by industry leaders over the next six months before presenting proposals to the European Commission Continue Reading

By

• Jennifer Scott, TechTarget

Samsung launches Smart Home ecosystem to connect home devices

Samsung has launched a connected home ecosystem at the Consumer Electronics Show (CES) in Las Vegas Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

CW500 Club in 2013

Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the topical challenges they face Continue Reading

By

• Computer Weekly Staff

Retailers must distinguish between smartphones and tablets, says IBM

Mobile and online shopping increased this Boxing Day, according to IBM’s Digital Analytics Benchmark. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

IT at the WWF Living Planet Centre

WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Next generation hotspots: The future of Wi-Fi?

A new solution for connecting to wireless hotspots could change the user experience forever. But as Steve Evans points out, there will need to be more collaboration in the telecoms and networking industries before we start to reap the benefits. Continue Reading

By

• Steve Evans

EE holds title for most complained about broadband

With more than double the average number of complaints, EE – previously Orange Broadband – has been named the most complained about broadband provider by Ofcom for the fifth consecutive quarter Continue Reading

By

• Jennifer Scott, TechTarget

Research reveals widespread mobile app hacking

The top 100 paid Android apps and 56% of the top 100 paid Apple iOS apps have been hacked, research has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

Case study: London Borough of Islington’s smart working journey

The London Borough of Islington is using technology to ensure its staff are as productive as possible travelling along a ‘smart working journey’ Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

BlackBerry Enterprise Server – Should you stay or should you go?

John Chen’s recent open letter to BlackBerry customers holds many promises for the future Continue Reading

By

• Clare McDonald, Business Editor

2014 IT Budget Benchmark

IT spending will grow by 3% in 2014 but this hides a significant growth in shadow IT spending by other parts of the business, the CEB 2014 IT Budget Benchmark reveals. Continue Reading

Three begins 4G roll-out

The last of the UK’s major mobile operators to join the race, Three confirms it has started to roll-out its 4G network and will cover 98% of the population by the end of 2015 Continue Reading

By

• Jennifer Scott, TechTarget

EE connects 10 more locations to 4G

A further 10 towns and cities will go live today, with the mobile operator promising 19 more will get the faster mobile connectivity by Christmas Continue Reading

By

• Jennifer Scott, TechTarget

Councils threatened with disconnection from PSN in escalating security row

A London council was hours away from being disconnected from the public sector network, in an row between central and local government over security compliance Continue Reading

By

• Bryan Glick, Editor in chief

Tech spend to increase in 2014 as executives explore big data

Over three-quarters of chief financial officers plan to increase technology investments in 2014 Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

BlackBerry CEO promises to ‘go back to enterprise roots’

As the mobile firm releases a BlackBerry Enterprise Service update, CEO John Chen promises to return to a corporate focus Continue Reading

By

• Jennifer Scott, TechTarget

IT budgets to rise by 3% in 2014 as companies step up spending on mobile

IT spending will increase by 3% in 2014, up from 1.8% last year. But shadow IT spending will add another 40% to technology budgets Continue Reading

By

• Bill Goodwin, Computer Weekly

Banks must engage effectively with customers via Twitter

Retail banks must take advantage of social media to engage with customers, said digital banking experts. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Microsoft admits RT mistake

Microsoft has admitted that its RT operating system may have confused people, who expected full blown Windows. Continue Reading

By

• Cliff Saran, Managing Editor

Argos brings O2 Wi-Fi to 735 stores

The retail giant is rolling out Wi-Fi to all its stores in time for the Christmas rush Continue Reading

By

• Jennifer Scott, TechTarget

Argos: a digital retailer

Argos has unveiled its first digital concept store, as part of the retailer’s aim to become a digital retailer over the next four and half years. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Embracing wearable technology

In this week’s Computer Weekly, we talk to the London researchers developing multi-sensory communications via wearable mobile devices and find out about the real-life business applications of the technology. We report from the Gartner Symposium on how CIOs are turning away from traditional IT suppliers to seek better innovation from smaller companies. And we look at the role of the IT leader and the IT department in 2020. Read the issue now. Continue Reading

Pegasystems CEO Alan Trefler plans his next move for the $500m software company

Alan Trefler discusses his plans for Pegasystems, the BPM and CRM specialist that has grown into a $500m a year company Continue Reading

By

• Bill Goodwin, Computer Weekly

Case study: McGraw-Hill Education mobilises with Salesforce

The educational resources provider utilises Salesforce to develop a mobile app and get its sales reps selling more on campus Continue Reading

By

• Jennifer Scott, TechTarget

Report highlights poor UK attitudes to mobile security

Businesses should note that many UK mobile users do not take security precautions and do not know how to guard against data theft Continue Reading

By

• Warwick Ashford, Senior analyst

Human Capital Management

Computer Weekly looks at the steps companies have taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver. Continue Reading

Future Gazing: The Future of IT in 2020

The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading

By

• Bill Goodwin, Computer Weekly

Europe to follow US clearance of mobile devices on flights

The European aviation regulator is to follow the US lead in easing restrictions on the use of mobile electronic devices during flights Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Paolo Cinelli, CIO, Ikea

Ikea's priority is to get closer to its customers using a multi-channel approach which combines digital and traditional methods Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Poundland chooses Microsoft Office 365 as it overhauls IT infrastructure

Poundland is implementing Microsoft Office 365 to enable staff to collaborate and communicate more efficiently. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Technology Industry Survey 2014

From CTOs to software developers, architects to entrepreneurs, this report captures the opinions of people at the forefront of shaping our industry. Continue Reading

Luxury brands can avoid social media, says former Aston Martin director

Luxury brands do not need to jump onto social media sites to as part of their marketing and IT strategy Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

IT spending up as companies invest in digital technology

Businesses are stepping up their spending on IT as they invest in strategic digital technologies, a CIO survey by Deloitte reveals Continue Reading

By

• Bill Goodwin, Computer Weekly

John Chen agrees to steer BlackBerry survival strategy

CEO Thorsten Heins resigns from BlackBerry board as the ailing firm gets a $1bn cash injection from Fairfax Financial Holdings Ltd Continue Reading

By

• Cliff Saran, Managing Editor

Case study: How CERN scientists collaborate with Vidyo

The European Nuclear Research centre moved from an internally developed video conferencing system to embrace SVC technology from Vidyo Continue Reading

By

• Jennifer Scott, TechTarget

Government calls for more data scientists in the UK

The government is calling on industry and academia to help produce more data scientists in the UK Continue Reading

By

• Bryan Glick, Editor in chief

Samsung reports record Q3 profits of £4.8bn

Samsung has reported record third quarter profits of £4.8bn driven mainly by revenues from memory chips Continue Reading

By

• Warwick Ashford, Senior analyst

Apple makes Mac operating system software free to download

Apple has made its latest Mac operating system, OS X Mavericks, available to download for free from the Mac App Store. Continue Reading

By

• Clare McDonald, Business Editor

BT signs multimillion HR technology contract with Oracle

The project, one of the largest contracts signed so far for Oracle’s Fusion technology, is strategically important both to Oracle and BT Continue Reading

By

• Bill Goodwin, Computer Weekly

Apple’s ‘arrogance’ offers Huawei opportunity

The vice-president of market for Huawei devices admits his firm has a fight on its hands to grow in the mobile market Continue Reading

By

• Jennifer Scott, TechTarget

Microsoft withdraws faulty Windows RT 8.1 update for Surface tablets

Microsoft has widthdrawn its Windows 8.1 update for Surface RT tablets after some users reported system crashes Continue Reading

By

• Warwick Ashford, Senior analyst

Technology and innovation in European banks

Innovations in online and mobile, in video banking, social integration and CRM, are taking precedence to connect with banking customers Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

High-growth companies selected for government Future Fifty programme

The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading

Government overhauls security classification to fit digital age

In its first overhaul since World War II the government is consolidating six security bands to three with a system deemed more appropriate in the digital age. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The challenges of using mobile devices in the public sector

The government is allowing the public sector to implement BYOD schemes, but the guidelines are limiting and challenges still remain Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Siemens Enterprise Communications rebrands as Unify

The communications company will rebrand in time to launch its latest unified communications solution, code-named Project Ansible Continue Reading

By

• Jennifer Scott, TechTarget

Scottish Government pilots Windows 8 tablets to improve services

The Scottish government is piloting how Windows 8 could be used to improve citizen relationship Continue Reading

By

• Clare McDonald, Business Editor

Vodafone completes Kabel Deutschland acquisition

The mobile operator pays out £6.6bn for Germany's largest cable company Continue Reading

By

• Jennifer Scott, TechTarget

Top five most expensive iPhones: some of the most costly smartphones in the world

This is a guest blog by Clare McDonald.The iPhone 5S and its golden Bond-style finesse has us all thinking about technology upgrades. The 5S is fancy, and 5C may be colourful, but if you're going ... Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Ofcom hikes spectrum licence prices

Mobile regulator Ofcom more than quadruples the annual fees mobile operators will have to pay for 900MHz and 1800MHz spectrum bands Continue Reading

By

• Jennifer Scott, TechTarget

IBM interns join ShopDirect to combine gamification and Twitter analysis

Undergraduate ShopDirect interns spent the summer with IBM on a project using gamification and Twitter to engage with customers Continue Reading

By

• Cliff Saran, Managing Editor

EE hit by weekend of outages

Mobile operator EE confirms issues on its network but keeps quiet about the causes Continue Reading

By

• Jennifer Scott, TechTarget

Poor connectivity and battery life hamper mobile working

A study conducted by Vanson Bourne for HP finds almost two-thirds of mobile workers are unable to work effectively due to connectivity issues Continue Reading

By

• Cliff Saran, Managing Editor

Where next for Dell?

In this week’s Computer Weekly, industry experts share their thoughts on Dell’s future after founder and CEO Michael Dell spends $25bn to buy his company back. We hear from early adopters of bring your own device (BYOD) schemes to learn about their experiences and best practices. And the CIO of the UN’s world food programme talks about technology’s role in tackling global hunger. Read the issue now. Continue Reading

Tesco to launch £119 7-inch tablet to expand multichannel presence

Tesco is expanding its multichannel retail strategy with the introduction of its own tablet, targeting non-internet-savvy users Continue Reading

By

• Cliff Saran, Managing Editor

BlackBerry cuts 4,500 jobs after $1bn loss

BlackBerry is to cut 40% of its workforce after revealing a likely loss of nearly $1bn in its latest financial quarter Continue Reading

By

• Bryan Glick, Editor in chief