Mobile technology

Top 10 financial services stories of 2016

Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 networking stories of 2016

A look back at Computer Weekly’s most-read networking stories of 2016 Continue Reading

By

• Alex Scroxton, Security Editor

Industry backs call for government action on 5G

The mobile industry has rallied around this week’s National Infrastructure Commission report on 5G and telecoms Continue Reading

By

• Alex Scroxton, Security Editor

GP tests out connected stethoscope, cleared for NHS use

A digitally connected stethoscope from a Silicon Valley startup is now available in the UK and promises to change patient-doctor interaction Continue Reading

By

• Cliff Saran, Managing Editor

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mastercard uses artificial intelligence for transaction approval

Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How a London club enhanced its facilities with wireless charging

The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading

By

• Alex Scroxton, Security Editor

One in four Wi-Fi hotspots vulnerable to attack, study finds

At least one in four Wi-Fi hotspots are open to attack, a study by Kaspersky Lab reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Nationwide breaks norm and opens branch because of technology

Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Axa offers on-demand insurance via mobile app

Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ofcom to block BT-EE from spectrum bid

Ofcom opens a new consultation on the delayed auction of ex-MoD radio spectrum for mobile broadband, but hopes to bar BT-EE from bidding for parts of it, citing competition concerns Continue Reading

By

• Alex Scroxton, Security Editor

Ordnance Survey to lay groundwork for UK 5G networks

The government has asked Ordnance Survey to develop a planning and mapping tool to help determine the future locations of 5G mobile network infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Dutch bank ING to spend millions ‘disrupting’ its own business

Dutch bank ING used digital technology to reinvent itself following the financial crash, and is about to reinvent itself again, says its global CTO, Brendan Donovan Continue Reading

By

• Bill Goodwin, Computer Weekly

CW Benelux: Mobile payments boom

In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading

CW Nordics: Finns turn IT layoffs to their advantage

In this quarter’s CW Nordics, we look at the impact of Nokia layoffs on Finland, and in particular the city of Espoo which is home to both Nokia and Microsoft’s Finnish headquarters. We also look at how Denmark’s Bang & Olufsen is taking control of sales data with cloud-based software. We also hear from Google cloud chief Diane Greene, as well as the CIOs of Norwegian bank DNB, Scandinavian Airlines and Swedish municipality Vara. Read the issue now. Continue Reading

The march of the robot workers

In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now. Continue Reading

Coca-Cola cloud project bottles rewards for 25,000 staff

Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading

By

• Bill Goodwin, Computer Weekly

Insurers face same legacy system battle as retail banks

The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Black cab customers can now pay by card as well as cash

London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital Continue Reading

By

• Clare McDonald, Business Editor

John Lewis chooses three retail tech startups to receive 2016 JLab funding

Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot Continue Reading

By

• Clare McDonald, Business Editor

Botched IT migration cost Vodafone customers thousands

Ofcom imposes multimillion-pound fine on mobile operator after an investigation uncovered multiple failings arising from a problematic IT systems migration Continue Reading

By

• Alex Scroxton, Security Editor

Mobile apps to take over HR technology

Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin Continue Reading

By

• Bill Goodwin, Computer Weekly

25 years of Linux

In this week’s Computer Weekly, 25 years after Linus Torvalds released the Linux kernel, we look at how the open-source operating system has influenced modern-day IT. Our new buyer’s guide covers the fast growing technology of object storage. And we examine the rise of corporate wireless networking. Read the issue now. Continue Reading

UAE telco launches mobile wallet

Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Abu Dhabi Securities Exchange uses blockchain for e-voting

Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dubai smart city will be the talk of GITEX

Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East Continue Reading

By

• Edward Banda

Nordea bank joins rival’s mobile payment platform

Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

PC market in longest period of decline since records began, says Gartner

PC shipments across the globe enter an unprecedented period of decline, Gartner reveals Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

More virtualisation to come in mature Australian market

Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading

By

• Beverley Head

Dunkin’ data – how one firm is going donuts for data analytics

The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading

By

• Clare McDonald, Business Editor

NGOs challenge UK and US mass surveillance in human rights court

Privacy International, Liberty and the American Civil Liberties Union are among 10 human rights groups backing a landmark challenge to mass surveillance in the European Court of Human Rights Continue Reading

By

• Bill Goodwin, Computer Weekly

Trust issues stifling digital economy growth, study shows

Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

BlackBerry ends production of mobile phones

Canadian firm to focus on a strategy built around software development, including security and applications, and mobile device management Continue Reading

By

• Alex Scroxton, Security Editor

Mastercard woos software developers with API platform

Credit card company Mastercard is investing heavily in digital payments and wants to engage with developers and startups Continue Reading

By

• Bryan Glick, Editor in chief

Pizza Hut Hong Kong rips up traditional CRM rule book

IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading

By

• Ai Lei Tao

Digital Catapult sets up London-wide IoT network

The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading

By

• Alex Scroxton, Security Editor

Consumers trust banks more than government for biometric security

UK citizens think banks are the best organisations to provide biometric authentication for payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Banks and fintech firms respect each other, says HSBC boss

The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobile device use feeds card fraud in Asean region

Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading

By

• Ai Lei Tao

CW ANZ: Life-saving data

In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading

CW@50: The next 50 years

As Computer Weekly celebrates its 50th anniversary, we look ahead to what we might be writing about in another 50 years from now Continue Reading

By

• Bryan Glick, Editor in chief

Apple iPhones plagued by device failure and crashing apps, report claims

A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices Continue Reading

By

• Alex Scroxton, Security Editor

Projected gains: Odeon and UCI cinemas adopt hybrid cloud

In this issue, we profile Odeon and UCI Cinemas Group’s use of hybrid cloud as part of a digital transformation programme aimed at enhancing customer experience and staving off competition from on-demand streaming. We also look at the summertime game of musical chairs at the Government Digital Service, and at 50 years of business software. Continue Reading

CW Benelux: Painting by numbers

In this issue of CW Benelux, we describe how data scientists in the Netherlands have applied technology to art. The Dutch are renowned for being creative with technology and the country has a deep history in art, boasting some of the most celebrated painters. It is therefore apt that the combined tech brains of ING, Microsoft, the Technical University of Delft and other contributors have created The Next Rembrandt, which serves as a visual showcase for big data. The new portrait in the style of Rembrandt van Rijn was put together by a combination of big data technology and 3D printing. All of Rembrandt’s 346 paintings were analysed using data analytics, making it possible to create a seemingly genuine Rembrandt image, while a 3D printer made accurate emulation of his paint patterns and textures a reality. Also in the Netherlands, we feature a case study about how The Hague is solving a bike parking headache with a mobile app. Continue Reading

Mobile phone sales drop as smartphone buyers bide their time

Slowing smartphone shipments contributed to an overall decline in mobile phone sales during the second three months of 2016, according to Gartner Continue Reading

By

• Alex Scroxton, Security Editor

Interview: Delivering the facts about Stem careers

Edwina Dunn, chair of the Your Life campaign, says the tech industry must work harder to make students aware of Stem careers if it hopes to recruit more young people Continue Reading

By

• Clare McDonald, Business Editor

TfL’s 24-hour tube API retains app compatiblity

TfL extends its open data API to support London’s 24-hour tube service, with TfL saying the API won’t break existing apps Continue Reading

By

• Cliff Saran, Managing Editor

Care charity Avante enhances unified communications capabilities with 3CX

Kent-based residential care charity Avante Care and Support installed an IP PBX to manage telephony across multiple sites and a mobile workforce Continue Reading

By

• Alex Scroxton, Security Editor

Russia competition watchdog fines Google $6.8m over Android

As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers Continue Reading

By

• Warwick Ashford, Senior analyst

South East Coast Ambulance Service deploys EPR on iPads

The South East Coast Ambulance Service has implemented the Evolve electronic patient record (EPR) system from Kainos to let staff look up and enter patient data while attending emergencies Continue Reading

By

• Lis Evenstad

CW Nordics: Dealing with digital disruption

The Nordic countries are renowned for being home to thriving tech startup scenes, so it is hardly surprising that IT is a disruptive force in the region. In this quarter’s CW Nordics ezine we look more closely at how the Nordic region is being affected by technology disruption across industry sectors and how organisations are reacting to it. Continue Reading

Will Rio’s 4G networks sink or swim?

The Rio Olympic Games are meant to be the fastest ever – not just for the athletes, but also for mobile data speeds, as users seek to upload photos and videos in real time. In this week’s Computer Weekly, we investigate how operators are working around Brazil’s patchy 4G. We also find out how Glasgow’s smart city initiatives are evolving following its Future City projects in 2014, and assess how Google and Microsoft are lining up to take on the might of Amazon Web Services. Read the issue now. Continue Reading

Italian-based Android RAT spies on mobiles in Japan and China, say researchers

Researchers discover an Italian-based Android RAT designed for spying that is targeting mobile devices using their unique identification codes Continue Reading

By

• Warwick Ashford, Senior analyst

Nordic CIO interview: Liv Fiksdahl, DNB

CIO of Norwegian bank tells Computer Weekly how Indian outsourcing partners help her keep costs down and digitise the business Continue Reading

By

• Jenny Stadigs

Barclays to use voice recognition for phone banking

Retail bank says technology will provide secure verification by recognising the unique characteristics of each person’s voice Continue Reading

By

• Clare McDonald, Business Editor

Uber plans own Google Maps amid merger with rival in China

Uber forges ahead with own digital mapping project as it cuts its losses in China by merging with local rival Didi Chuxing Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile and video pay off for Google’s parent company Alphabet

Alphabet ascribes strong second quarter financial results to long-term investments in mobile and video as demand for advertising through these channels increases Continue Reading

By

• Warwick Ashford, Senior analyst

German digital bank Fidor acquired by French banking giant

Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BT sales increase 35% in 2016 Q2 with EE and broadband boosts

BT Group reported a 35% increase in revenue as it benefits from its EE acquisition and a large share of the broadband market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Jon Page, head of operations, BBC R&D

As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading

By

• Clare McDonald, Business Editor

Apple highlights services revenue and future bets as iPhone sales decline

Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit Continue Reading

By

• Warwick Ashford, Senior analyst

Skills shortage and poor IT infrastructure hinder tech adoption by Asean governments

EIU report highlights governments’ desire for better use of data, including cloud access Continue Reading

By

• Ai Lei Tao

BBC+ app tailors content to individuals

Users of BBC app can shape their experience based on the content they want to consume Continue Reading

By

• Clare McDonald, Business Editor

CIO Interview: Graeme Hackland, Williams Martini Racing

Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading

By

• Alex Scroxton, Security Editor

Panera transforms digital infrastructure with Cisco

At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading

By

• Steve Evans

Was that it? Business as usual for fintechs after Brexit vote

Following the Brexit vote, Fintech Times editor Bird Lovegod describes how financial services IT startups are getting on with business as usual Continue Reading

By

• Bird Lovegod

Outdated IT limits retail gains from customer data

Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading

By

• Clare McDonald, Business Editor

New Jersey turns to technology to keep offenders out of jail

New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading

By

• Bill Goodwin, Computer Weekly

Lufthansa IT services arm transforms to meet customer demands

IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Virtual reality finds fans at Reading University

Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading

By

• Alex Scroxton, Security Editor

Five retail-based startups head for 2016 Jlab incubator

Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator Continue Reading

By

• Clare McDonald, Business Editor

UK top for mobile broadband speed, says Akamai

Akamai’s latest State of the Internet report says the average mobile broadband user in the UK can expect to get a service speed close to 30Mbps Continue Reading

By

• Alex Scroxton, Security Editor

Euro Championship network traffic spike highlights OTT boom

The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading

By

• Alex Scroxton, Security Editor

Bluetooth 5 standard brings range, speed and capacity boost for IoT

The Bluetooth Special Interest Group has announced the forthcoming Bluetooth 5 standard, promising significant improvements to support an accessible and interoperable internet of things Continue Reading

By

• Alex Scroxton, Security Editor

Tesco Bank partners with MasterCard to develop digital payments

Tesco’s retail bank has partnered with payment provider MasterCard to give customers more innovative digital payment methods Continue Reading

By

• Clare McDonald, Business Editor

Technology key to supporting World Expo 2020 in Dubai

Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading

By

• Alicia Buller

Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger

The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading

By

• Eeva Haaramo

Internet traffic to triple by 2020, says Cisco

The latest edition of Cisco’s Visual Networking Index predicts a near tripling of internet traffic during the coming years as more than a billion people come online Continue Reading

By

• Alex Scroxton, Security Editor

Government reaches accord over ESN in National Parks England

The Home Office reaches an agreement with National Parks England over the provision of mobile coverage for the emergency services Continue Reading

By

• Alex Scroxton, Security Editor

My first IoT project: A guide for businesses

We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading

By

• Rene Millman

Microsoft sells 1,500 mobile patents to Xiaomi in licensing deal

Sale of mobile patent portfolio comes alongside software licensing agreement and may herald Xiaomi’s expansion into Europe and the US, say analysts Continue Reading

By

• Alex Scroxton, Security Editor

Gotthard Base Tunnel opens with 4G coverage throughout

Rail passengers travelling through the Gotthard Base Tunnel in Switzerland will be able to access 4G LTE connectivity throughout their journey Continue Reading

By

• Alex Scroxton, Security Editor

The rise of machine intelligence

In this week’s Computer Weekly, we look at how machine intelligence is becoming increasingly commoditised and available to all – and what it means for enterprise IT. After Three’s takeover of rival mobile network O2 was blocked, we look at the future for the UK’s mobile operators. And we find out about attempts to address some of the fundamental design flaws of the internet. Read the issue now. Continue Reading

Middle East CIO interview: V. Chandrasekar, Standard Chartered

The CIO of Standard Chartered bank in the Middle East tells Computer Weekly about the challenge of keeping customers happy through IT Continue Reading

By

• Alicia Buller

Healthtech brand Qardio adopts NetSuite OneWorld

Qardio, a brand offering health technology devices, wanted an ERP system to deal with billing, accounting and taxes in different regions of the world Continue Reading

By

• Clare McDonald, Business Editor

UK startups seek to lead the world in smart city technologies

Government trade mission to south-east Asia helps UK startups to target the region’s growing smart city projects Continue Reading

By

• Zafar Anjum

Philippines expands tax payments with mobile system

The Philippines tax office is enabling people to access more services via their mobile phones Continue Reading

By

• Ai Lei Tao

Why Apple is wooing open source developers with Swift

Apple is among the most closed of tech companies, yet it is serenading open source with its Swift programming language Continue Reading

By

• Cliff Saran, Managing Editor

ING Turkey uses digital technology to improve services and grow customer base

Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices Continue Reading

By

• Bill Goodwin, Computer Weekly

Future Retail Contest: Using tech to tackle retail’s biggest problems

IC Tomorrow’s Future Retail Contest aims to help the retail industry tackle some of its business issues by leveraging retail-focused startups Continue Reading

By

• Clare McDonald, Business Editor

CW Nordics: May 2016

The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading

European Commission blocks Three’s takeover of O2

The European Commission has blocked the proposed takeover of UK mobile network O2 by competitor Three Continue Reading

By

• Alex Scroxton, Security Editor

Safer cycling project wins BT smart city contest

Northern Irish startup See.Sense scoops £15,000 prize in BT smart city contest after developing a connected bike light Continue Reading

By

• Alex Scroxton, Security Editor

Tel Aviv: A smart city where community engagement is the measure of success

Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government Continue Reading

By

• Walé Azeez

Graph databases are making connections

In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading

Singapore smart city chief delivers vision to the world

The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading

By

• Zafar Anjum

EE expands 4G roll-out with satellite backhaul

EE signs communications provider Avanti to use satellite capacity for mobile backhaul on its 4G network at a number of sites in the UK Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: From bricks to clicks – how technology has changed the shopping experience

As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading

By

• Clare McDonald, Business Editor

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading