Mobile technology

Emergency Services Network delay to cost hundreds of millions

The Emergency Services Network roll-out has hit further delays and is likely to become very costly indeed, the Public Accounts Committee has heard Continue Reading

By

• Alex Scroxton, Security Editor

Waltham Forest Council gives 5G network plans a boost

Waltham Forest Council in London is to allow Arqiva to deploy small cell technology on 16,000 lampposts across the borough Continue Reading

By

• Alex Scroxton, Security Editor

How fashion is turning to tech to get closer to customers

In this week’s Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers and grow in such a competitive market. Brexit continues to dominate the conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged IT infrastructure. Read the issue now. Continue Reading

CW Benelux: Young wayward hackers could help fill Dutch IT skills gap

In this issue, read how an initiative in Rotterdam is helping young people get into the IT sector by targeting those overlooked by traditional methods. Also find out how Amsterdam’s Schiphol airport is utilising open source software to create and use a multi-cloud platform with an open API, and how the Netherlands’ Rabobank has moved from tape libraries and robotic arms to a platform-based storage and retrieval system. Continue Reading

The ethics of software development

In this week’s Computer Weekly, with big names such as Uber and Volkswagen being called out for using software to cheat the system, we look at professionalism and ethics in software development. We assess the digital progress of the UK’s manufacturing sector and the challenges it faces in keeping up with global rivals. And we examine the latest trends in mobile device management. Read the issue now. Continue Reading

CIO interview: How River Island is using cloud to fend off its fast fashion competitors

River Island's CIO, Doug Gardner, discusses how embracing cloud, online and mobile devices is driving sales in its high street stores Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Bank of Scotland testing out artificial intelligence on customer iPhone app

Bank of Scotland pilots artificial intelligence within its iPhone banking app. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Image recognition system clears cheques in one day

All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordea lays off 6,000, citing digital transformation as the driver

Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people Continue Reading

By

• Eeva Haaramo

Oversight of intelligence agencies’ data sharing has ‘failed’, court hears

UK’s intelligence services lack adequate oversight and written guidelines when sharing databases of sensitive information, Privacy International argues in secret court Continue Reading

By

• Bill Goodwin, Computer Weekly

Government cuts cost of network infrastructure roll-out

Parts of the Electronic Communications Code have been updated to help communications providers deploy new infrastructure more quickly Continue Reading

By

• Alex Scroxton, Security Editor

UK intelligence agencies ‘unlawfully’ sharing sensitive personal data, court hears

A secret court will decide whether Intelligence agencies are “unlawfully” sharing huge datasets containing sensitive information about the population with industry, government departments and overseas intelligence services. Continue Reading

By

• Bill Goodwin & Julia Gregory

How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading

By

• Alicia Buller

Encryption flaw leaves every Wi-Fi network in the world wide open

A Belgian researcher has uncovered a major weakness in the WPA2 Wi-Fi security protocol that is thought to leave every Wi-Fi network in the world open to attack Continue Reading

By

• Alex Scroxton, Security Editor

CW Middle East: Internet of things can help Gulf countries to diversify

The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading

Teva Pharmaceuticals turns to cloud HR as it weathers difficult trading conditions

One of Israel’s largest manufacturing companies has invested more than $10m in cloud HR. The technology is helping Teva Pharmaceuticals turn its fortunes around. Continue Reading

By

• Bill Goodwin, Computer Weekly

Belgian telco Proximus picks Cloudify to support NFV roll-out

Belgium’s largest telecoms operator Proximus will deploy a cloud-native orchestration platform to support its adoption of NFV services in the business Continue Reading

By

• Alex Scroxton, Security Editor

Tech entrepreneur aims to take digital skills to refugees

Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost Continue Reading

By

• Alex Scroxton, Security Editor

Where the device hits the network – a mobile device management update

As business becomes increasingly mobile, we look at the latest trends in mobile device management to give businesses the edge Continue Reading

By

• Rene Millman

Large scale IoT deployments double in 12 months

Vodafone’s fifth annual look at the IoT market reveals that the percentage of companies with more than 50,000 connected devices has effectively doubled in the past year Continue Reading

By

• Alex Scroxton, Security Editor

How retailers are using technology to remain relevant

From the constant innovation at Asos, Amazon and Missguided to the new supply chain prowess flaunted by Diesel and Gap, fashion retailers are investing in tech to stay relevant to their customers Continue Reading

By

• Ben Sillitoe

Cage director found guilty of terrorism offence after refusing to disclose passwords

Muhammad Rabbani, international director of Cage, is convicted of an offence under the terrorism act after refusing to disclose his mobile phone PIN and laptop password under Terrorism Act Continue Reading

By

• Bill Goodwin, Computer Weekly

Uber fails to get licence to operate in London renewed

Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why businesses should tackle the digital workplace

IT chiefs should make implementing the digital workplace core to their company’s digitisation strategy, says analyst Gartner Continue Reading

By

• Cliff Saran, Managing Editor

Banks across Europe cut thousands of staff and branches as IT replaces them

Banks across Europe cut jobs and close thousands of branches as IT shakes the industry Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EE repurposes 2G spectrum to support expanded 4G mobile service

The operator will re-farm a tranche of spectrum formerly used for 2G services to boost capacity and speed on its 4G network Continue Reading

By

• Alex Scroxton, Security Editor

EAN airline broadband service moves closer to reality

The European Aviation satellite has successfully completed in-orbit testing and will begin to service in-flight broadband customers later in 2017 Continue Reading

By

• Alex Scroxton, Security Editor

Trainline uses predictive analytics to help rail passengers save money

Travellers using Trainline’s app can save money on tickets after the introduction of an in-app feature called Price Prediction Continue Reading

By

• Zach Emmanuel, Computer Weekly

Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading

By

• Bill Goodwin, Computer Weekly

IoT networks a massive sales opportunity for operators, claims GSMA

Commercial initiatives around low power wide area network infrastructure will present mobile operators with a potential $1.8tn revenue opportunity over the next decade Continue Reading

By

• Alex Scroxton, Security Editor

US Open tennis uses IBM AI to create video highlights

Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system Continue Reading

By

• Zach Emmanuel, Computer Weekly

Content delivery innovation improves user experience for e-tailer

WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading

By

• Alex Scroxton, Security Editor

App-based challenger bank Starling enters next stage of its journey

Thousands of people are downloading Starling’s app every week as the bank builds its customer base Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Flash memory and OLED shortages will hit smartphone sales

Analysts at Gartner have warned that a components shortage will affect sales of high-end smartphones Continue Reading

By

• Alex Scroxton, Security Editor

Why embracing new technology is key to successful IT service desks

IT was slow to support bring your own device (BYOD). Now chatbots and digitisation are rewriting IT service management best practices Continue Reading

By

• Cliff Saran, Managing Editor

How banking technology has changed since the crash

In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading

Wearables on the rise in the Middle East

The take up of wearables in the Middle East is growing mainly as a result of consumer demand for smartwatches Continue Reading

By

• Alicia Buller

UK rail passengers don’t trust on-board Wi-Fi

YouGov survey commissioned by Cobham Wireless finds UK commuters are increasingly frustrated with connectivity standards on the rail network Continue Reading

By

• Alex Scroxton, Security Editor

Tech takes the lead in the Tour de France

In this week’s Computer Weekly, we find out how the Tour de France – the world’s greatest bike race - is transforming its relationship with fans thanks to internet of things, data analytics and machine learning technology. We analyse industry reaction to the UK government’s new data protection laws. And our new buyer’s guide looks at Microsoft’s cloud-based Office 365 software suite. Read the issue now. Continue Reading

Most consumers think they are more digitally savvy than some retailers

Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers Continue Reading

By

• Clare McDonald, Business Editor

Bristol hosts successful test of 5G mobile edge computing

Participants in the three-week trial of mobile edge computing technology took part in a virtual treasure hunt around the city centre Continue Reading

By

• Alex Scroxton, Security Editor

BBVA tops Forrester mobile bank app chart

Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading

By

• Kim Loohuis

CW Benelux: IoT Tech Day showcases innovation

Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading

Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading

By

• Eeva Haaramo

Formula 1 goes digital

In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading

Gaming apps ‘main source’ of mobile phishing attacks, research shows

Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps Continue Reading

By

• Zach Emmanuel, Computer Weekly

Interview: Vodafone CTO juggles legacy network and cutting-edge technology

Vodafone UK chief technology officer Jorge Fernandes talks legacy networks, digitisation and how he is positioning the operator to lead in the mobile-enabled future Continue Reading

By

• Alex Scroxton, Security Editor

Voice control in BBC iPlayer pilot demos Microsoft's AI ambitions

An internal BBC pilot in collaboration with Microsoft shows how voice control could be used on the iPlayer TV streaming app Continue Reading

By

• Cliff Saran, Managing Editor

Apple share price reaches record high on quarterly results

Apple’s share price rose 6% in after-hours trading to reach a record high in response to the company’s quarterly financial report Continue Reading

By

• Warwick Ashford, Senior analyst

The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town

In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading

North Korean web users enjoy Amazon, Facebook and YouTube, report claims

Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen Continue Reading

By

• Alex Scroxton, Security Editor

How the DVLA is making driving digital

In this week’s Computer Weekly, we hear from the Driver and Vehicle Licensing Agency (DVLA) about how it is becoming a digital hub for motoring and moving away from its legacy IT. Our latest buyer’s guide examines the future of data management. And we look at the importance of understanding the small print in your software licensing agreements. Read the issue now. Continue Reading

Mastercard outlines future digital payment platforms after improvements to Qkr

Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading

By

• Zach Emmanuel, Computer Weekly

Daimler and Bosch show off autonomous valet parking

A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months Continue Reading

By

• Alex Scroxton, Security Editor

IBM results show slow transition to new business model

Cognitive is one of the cornerstones of IBM’s ‘strategic imperatives’, yet building out a portfolio of products and services will take time, IBM’s CFO admits Continue Reading

By

• Cliff Saran, Managing Editor

Stamford Bridge to offer stadium connectivity in partnership with Ericsson

Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading

By

• Zach Emmanuel, Computer Weekly

How Formula 1 plans to digitise fan experience

For a sport built on advanced technology, Formula 1 has lacked a truly digitally enabled fan experience – but that could be about to change Continue Reading

By

• Cliff Saran, Managing Editor

Visa encourages US businesses to go cashless with £500,000 in hard cash

Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco to build O2’s public Wi-Fi network for City of London

O2 enlists Cisco to help build out the multi-million pound public Wi-Fi network currently taking shape in London’s Square Mile Continue Reading

By

• Alex Scroxton, Security Editor

Australia’s Whispir dials into global market

Fast-growing cloud-based communications service provider expects to more than double its workforce within a year, and grow its business in the double-digit range Continue Reading

By

• Aaron Tan, TechTarget

Legal & General picks HomeServe’s IoT LeakBot to protect homeowners

Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading

By

• Alex Scroxton, Security Editor

The data analytics behind the Wimbledon tennis championships

In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading

Mobile operators must act soon as 5G business models emerge

Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading

By

• Alex Scroxton, Security Editor

Europe takes measured approach to 5G, driven by ROI concerns

European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading

By

• Alex Scroxton, Security Editor

Sainsbury’s Group sales grow as Argos boosts performance

Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter Continue Reading

By

• Clare McDonald, Business Editor

How the iPhone shows the value of innovation in a capitalist economy

Ten years of watching the iPhone transform markets around the world demonstrates the economic value of technology innovation Continue Reading

By

• Tim Worstall, Adam Smith Institute

Be better connected in a wireless world

In this week’s Computer Weekly, we look at the latest developments in wireless technology and discover how enterprises can deliver secure and reliable wireless networks for staff and customers. We examine Microsoft’s PowerShell scripting language to understand why it’s become such an important tool for automating system administration. And we ask CIOs what it’s like to cross the divide and work for IT suppliers. Read the issue now. Continue Reading

App-based banking continues its ascent in the UK

The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Will mobile networks cope with the end of roaming charges?

In this week’s Computer Weekly, while mobile users are celebrating the end of roaming charges in the EU, mobile networks have to deal with the consequences – we examine the industry challenges. We also look at the future plans for Openstack, the open source cloud environment. And we learn how European law enforcement is working with business to tackle organised cyber crime. Read the issue now. Continue Reading

Swedish fintech Klarna gains full banking licence

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading

By

• Eeva Haaramo

South African game reserve goes digital to save the rhino

Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading

By

• Alex Scroxton, Security Editor

Finnish mobile operators opt-out from free EU roaming

Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading

By

• Eeva Haaramo

Microchips implanted in hands could be in use for payments in 20 years

UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading

By

• Bill Goodwin, Computer Weekly

Mobile data traffic in ASEAN, Oceania to grow 11-fold by 2022

The expansion of 4G and IoT networks in ASEAN and Oceania will lead to a data deluge and drive cellular subscriptions to new levels Continue Reading

By

• Aaron Tan, TechTarget

No Wi-Fi on board? Ryanair is making a costly mistake

Ryanair boss Michael O'Leary is making a costly mistake by ruling out in-flight Wi-Fi, argues iPass' Patricia Hume. It’s just under a year since the United Nations declared that internet access ... Continue Reading

By

• Alex Scroxton, Security Editor

Patent group prepares for tough data protection laws by moving HR to the cloud

CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading

By

• Bill Goodwin, Computer Weekly

Islamic State supporters shun Tails and Tor encryption for Telegram

Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda Continue Reading

By

• Bill Goodwin, Computer Weekly

Smart farming, IoT only way to feed growing population, says Beecham report

A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population Continue Reading

By

• Alex Scroxton, Security Editor

Telefónica increases use of renewable energy to fight climate change

Telecoms operator behind UK’s O2 mobile network doubles down on existing commitments to renewable energy sources in the fight against climate change Continue Reading

By

• Alex Scroxton, Security Editor

Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading

By

• Eeva Haaramo

Quantum computing drives the future for Volkswagen

In this week’s Computer Weekly, Volkswagen’s global CIO explains how the car giant is using quantum computing to drive the future of transport. We examine how to make data analytics programmes work and deliver business value. And SAP’s CEO reacts to controversy around the software supplier’s indirect licensing policies that led to recent high-profile court cases. Read the issue now. Continue Reading

Gatwick launches augmented reality airport navigation

Gatwick has installed 2,000 beacons to help passengers find their way around the airport using augmented reality maps Continue Reading

By

• Lis Evenstad

Dubai financial services regulator launches temporary licence aimed at fintechs

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch railway uses IoT to reduce people jams

Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading

By

• Jasper Bakker

HSBC voice authentication tricked by twins

Twin brothers managed to trick HSBC’s voice recognition security system into giving account access to the wrong person Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Manx Telecom streamlines its business with VMware NFV

After deploying an NFV platform to replace its IMS service, Isle of Man-based telco has seen substantial improvements to its business agility and processes Continue Reading

By

• Alex Scroxton, Security Editor

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Manchester trams halted by communications failure

A communications systems fault at Transport for Greater Manchester halted Metrolink tram services across the city on Sunday 14 May Continue Reading

By

• Alex Scroxton, Security Editor

Toys R Us introduces tablets for store staff

Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading

By

• Clare McDonald, Business Editor

BBC signs five-year enterprise ICT deal with Atos

As part of the broadcaster’s Aurora programme, it has signed up to five years of Atos as its technology services provider Continue Reading

By

• Lis Evenstad

Made.com trialling real-time chat for customer advice

Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions Continue Reading

By

• Clare McDonald, Business Editor

Aruba Atmosphere: Machine learning to transform networking

At Aruba Atmosphere EMEA in France, delegates learned how the network will incorporate machine learning features in the near future Continue Reading

By

• Alex Scroxton, Security Editor

Facebook revenues, profits and users up in first quarter

Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading

By

• Warwick Ashford, Senior analyst

Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading

By

• Alex Scroxton, Security Editor

Nordea strikes partnership with Swedish mobile payment startup

Nordic bank links up with payments startup in its latest fintech project Continue Reading

By

• Eeva Haaramo

Case study: Specsavers furthers digital transformation with single customer view

UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading

By

• Clare McDonald, Business Editor

Motorola brings big data digital evidence service to UK police forces

Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Consortium hopes to drive autonomous car from London to Oxford

The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years Continue Reading

By

• Alex Scroxton, Security Editor