Mobile networking

Pizza Hut Hong Kong rips up traditional CRM rule book

IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading

By

• Ai Lei Tao

Digital Catapult sets up London-wide IoT network

The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading

By

• Alex Scroxton, Security Editor

Consumers trust banks more than government for biometric security

UK citizens think banks are the best organisations to provide biometric authentication for payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobile device use feeds card fraud in Asean region

Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading

By

• Ai Lei Tao

CW@50: The next 50 years

As Computer Weekly celebrates its 50th anniversary, we look ahead to what we might be writing about in another 50 years from now Continue Reading

By

• Bryan Glick, Editor in chief

Apple iPhones plagued by device failure and crashing apps, report claims

A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices Continue Reading

By

• Alex Scroxton, Security Editor

Mobile phone sales drop as smartphone buyers bide their time

Slowing smartphone shipments contributed to an overall decline in mobile phone sales during the second three months of 2016, according to Gartner Continue Reading

By

• Alex Scroxton, Security Editor

Care charity Avante enhances unified communications capabilities with 3CX

Kent-based residential care charity Avante Care and Support installed an IP PBX to manage telephony across multiple sites and a mobile workforce Continue Reading

By

• Alex Scroxton, Security Editor

Will Rio’s 4G networks sink or swim?

The Rio Olympic Games are meant to be the fastest ever – not just for the athletes, but also for mobile data speeds, as users seek to upload photos and videos in real time. In this week’s Computer Weekly, we investigate how operators are working around Brazil’s patchy 4G. We also find out how Glasgow’s smart city initiatives are evolving following its Future City projects in 2014, and assess how Google and Microsoft are lining up to take on the might of Amazon Web Services. Read the issue now. Continue Reading

BT sales increase 35% in 2016 Q2 with EE and broadband boosts

BT Group reported a 35% increase in revenue as it benefits from its EE acquisition and a large share of the broadband market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Panera transforms digital infrastructure with Cisco

At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading

By

• Steve Evans

Lufthansa IT services arm transforms to meet customer demands

IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Virtual reality finds fans at Reading University

Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading

By

• Alex Scroxton, Security Editor

UK top for mobile broadband speed, says Akamai

Akamai’s latest State of the Internet report says the average mobile broadband user in the UK can expect to get a service speed close to 30Mbps Continue Reading

By

• Alex Scroxton, Security Editor

Euro Championship network traffic spike highlights OTT boom

The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading

By

• Alex Scroxton, Security Editor

Bluetooth 5 standard brings range, speed and capacity boost for IoT

The Bluetooth Special Interest Group has announced the forthcoming Bluetooth 5 standard, promising significant improvements to support an accessible and interoperable internet of things Continue Reading

By

• Alex Scroxton, Security Editor

Technology key to supporting World Expo 2020 in Dubai

Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading

By

• Alicia Buller

Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger

The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading

By

• Eeva Haaramo

Internet traffic to triple by 2020, says Cisco

The latest edition of Cisco’s Visual Networking Index predicts a near tripling of internet traffic during the coming years as more than a billion people come online Continue Reading

By

• Alex Scroxton, Security Editor

Government reaches accord over ESN in National Parks England

The Home Office reaches an agreement with National Parks England over the provision of mobile coverage for the emergency services Continue Reading

By

• Alex Scroxton, Security Editor

Microsoft sells 1,500 mobile patents to Xiaomi in licensing deal

Sale of mobile patent portfolio comes alongside software licensing agreement and may herald Xiaomi’s expansion into Europe and the US, say analysts Continue Reading

By

• Alex Scroxton, Security Editor

Gotthard Base Tunnel opens with 4G coverage throughout

Rail passengers travelling through the Gotthard Base Tunnel in Switzerland will be able to access 4G LTE connectivity throughout their journey Continue Reading

By

• Alex Scroxton, Security Editor

The rise of machine intelligence

In this week’s Computer Weekly, we look at how machine intelligence is becoming increasingly commoditised and available to all – and what it means for enterprise IT. After Three’s takeover of rival mobile network O2 was blocked, we look at the future for the UK’s mobile operators. And we find out about attempts to address some of the fundamental design flaws of the internet. Read the issue now. Continue Reading

UK startups seek to lead the world in smart city technologies

Government trade mission to south-east Asia helps UK startups to target the region’s growing smart city projects Continue Reading

By

• Zafar Anjum

CW Nordics: May 2016

The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading

European Commission blocks Three’s takeover of O2

The European Commission has blocked the proposed takeover of UK mobile network O2 by competitor Three Continue Reading

By

• Alex Scroxton, Security Editor

Safer cycling project wins BT smart city contest

Northern Irish startup See.Sense scoops £15,000 prize in BT smart city contest after developing a connected bike light Continue Reading

By

• Alex Scroxton, Security Editor

Tel Aviv: A smart city where community engagement is the measure of success

Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government Continue Reading

By

• Walé Azeez

Graph databases are making connections

In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading

Singapore smart city chief delivers vision to the world

The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading

By

• Zafar Anjum

EE expands 4G roll-out with satellite backhaul

EE signs communications provider Avanti to use satellite capacity for mobile backhaul on its 4G network at a number of sites in the UK Continue Reading

By

• Alex Scroxton, Security Editor

Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading

By

• Alex Scroxton, Security Editor

EE to onshore all customer service calls

Mobile operator EE attempts to improve customer services by bringing call handling onshore Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indonesian internet users turn to smartphones to go online

Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading

By

• Ai Lei Tao

British Library's 'digital wallpaper' brings Shakespeare to the smartphone

The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading

By

• Alex Scroxton, Security Editor

CW Middle East – April to June 2016

The Middle East is undergoing great socio-political and economic change. While the economics of falling oil prices is driving business diversification in the region, the opening up of the Iranian economy looks set to boost demand. The IT industry is set to play a key role in the region's social and economic future. Continue Reading

Mobile operators are overstating 4G coverage, claims Which?

UK mobile phone users can access 4G services just over half of the time on average, says Which? publisher and charity, The Consumers' Association Continue Reading

By

• Alex Scroxton, Security Editor

BBC turns micro:bit computers into IoT devices

The BBC and Nominet demonstrate a new use case for the micro:bit computer and hope to turn Britain’s schoolchildren into internet of things pioneers Continue Reading

By

• Alex Scroxton, Security Editor

EE, Qualcomm bring freestyle drone racing to Wembley Stadium

Spectator sports status beckons as the European Rotor Sports Association live streams over the EE 4G network Continue Reading

By

• Alex Scroxton, Security Editor

Highways England to test driverless cars on UK motorways

Agency sets out strategy for connected vehicles and promises to test fully-autonomous cars on motorway network in 2017 Continue Reading

By

• Alex Scroxton, Security Editor

Broadband at 30,000 feet: on board with Gogo's 2Ku

Computer Weekly joined in-flight broadband provider Gogo on board their flying laboratory 30,000 feet above southern England to test out their speed claims Continue Reading

By

• Alex Scroxton, Security Editor

UK campaign launched against location data security risks

UK consumers are unwittingly signing up to be location tracked and this data is being used and sold on for commercial benefit, warns privacy campaign Continue Reading

By

• Warwick Ashford, Senior analyst

British-Swedish research team breaks spectrum efficiency record

Engineers at the University of Bristol and the University of Lund show how a multiple antenna system can offer a 12-fold increase in mobile spectrum efficiency Continue Reading

By

• Alex Scroxton, Security Editor

The Israeli companies disrupting mobile technology

Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading

By

• Niv Lilien

CW@50: From Captain Kirk to 5G – 50 years of mobile

As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading

By

• Alex Scroxton, Security Editor

Britain to pay billions for monster internet surveillance network

New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading

By

• Duncan Campbell , 2QQ Ltd, Sussex University

Private mobile network powers Ocado’s robotic warehouse

Online supermarket Ocado rethinks 4G mobile technology to power a network of 1,000 robot workers operating in the grocer's 'hive' warehouse Continue Reading

By

• Alex Scroxton, Security Editor

Fintechs want to take one-third of traditional banks’ business

Banks know they could lose large chunks of business to fintech firms, but if the challengers have their way, it will be more than expected Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Atom Bank to offer artificial intelligence-based customer support

Digital bank is integrating AI into its mobile banking app for customers to access support Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nationwide unifies business and public Wi-Fi in 700 branches

Nationwide Building Society rolls out a unified Wi-Fi network across both its public and enterprise properties Continue Reading

By

• Alex Scroxton, Security Editor

Startup trials autonomous delivery robots in Greenwich

Estonian robotics startup Starship Technologies secures permission to trial self-driving delivery robots in Greenwich, south-east London Continue Reading

By

• Alex Scroxton, Security Editor

Building datacentres under the sea

In this week’s Computer Weekly, we look at Microsoft’s trial of an underwater datacentre and assess the technology and environmental implications of running cloud services under the sea. As PC suppliers build new products around Windows 10, we ask if the desktop PC is set to be reinvented. And with ransomware on the rise, we examine the threat of cyber extortion. Read the issue now. Continue Reading

Protecting the UK from cyber attacks

In this week’s Computer Weekly, we talk to the National Crime Agency’s top cyber cop, Sarah Goodall, about how the police are tackling IT security threats against the country through global collaborations. We ask CIOs for their tips on building an IT strategy for the digital age. And we review the big six storage suppliers’ plans for all-flash arrays. Read the issue now. Continue Reading

Tech Nordic Advocates partners with Nordic Startup Conference

Tech Nordic Advocates, sister organisation of startup group Tech London Advocates, is partnering with the Nordic Startup Conference show in Copenhagen in March Continue Reading

By

• Eeva Haaramo

Mapping technology turning Depok in Indonesia into smart city

Depok in Indonesia is using mapping technology to support its smart city ambitions Continue Reading

By

• Ai Lei Tao

Internet of things helps track endangered dugongs in the Philippines

Fishermen in the Philippines are using smartphones and apps to help conservationists protect an endangered species Continue Reading

By

• Ai Lei Tao

Mobile innovation shifts to smartphone services

As smartphone sales continue to stagnate, suppliers are looking to innovate in more novel ways Continue Reading

By

• Alex Scroxton, Security Editor

Middle East telecoms operators face up to IoT smart city challenges

As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks Continue Reading

By

• Tom Paye

Vodafone and Liberty Global to merge in Netherlands

Vodafone and Liberty Global confirm that they are to merge their Dutch businesses Continue Reading

By

• Alex Scroxton, Security Editor

Telstra is transforming Australian IT infrastructure

Telco is transforming its IT operation to make better use of the cloud, data and application programming interfaces Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Three home broadband service targets students and renters

Mobile network operator Three offers customers in Northern Ireland the chance to trial a mobile home broadband service as an alternative to fixed operators Continue Reading

By

• Alex Scroxton, Security Editor

CIOs must start planning for 5G today, says 451 Research

A report from analysts at 451 Research urges businesses to start preparing their technology for 5G mobile networks ahead of deployment Continue Reading

By

• Alex Scroxton, Security Editor

Smart cities pointless without universal superfast broadband

Smart city deployments will not get very far, or realise effective socioeconomic benefits, if more attention is not paid to the underlying infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Flexible working good for profit, productivity and reputation, says Vodafone

A report conducted for mobile operator Vodafone indicates the scale of acceptance of flexible and mobile working practices Continue Reading

By

• Alex Scroxton, Security Editor

Jaguar Land Rover sets up ‘living lab’ to test autonomous cars

Car manufacturer invests £5.5m in a 41-mile ‘living laboratory’ to test and develop connected and autonomous vehicle technology Continue Reading

By

• Alex Scroxton, Security Editor

CW Europe - January 2016

This month, CW Europe looks in-depth at an issue that is set to affect people across all 28 European Union member states – the abolition of mobile roaming charges, set for mid-2017. Continue Reading

Daimler embeds secure SIMs in Mercedes-Benz range

German premium car maker picks Oberthur Technologies to supply secure, embedded SIMs for Mercedes-Benz vehicles Continue Reading

By

• Alex Scroxton, Security Editor

BT and EE to merge in weeks after deal gets final approval

Acquisition of mobile network operator is expected to conclude at the end of January after Competition and Markets Authority gives go-ahead Continue Reading

By

• Alex Scroxton, Security Editor

Asean countries consider IoT for smart farming

Malaysia is leading the way when it comes to using internet of things technologies to improve agriculture Continue Reading

By

• Ai Lei Tao

Top 10 internet of things stories of 2015

2015 was the year the internet of things began to move from theory to widespread practice, and the fledgling industry shook off the millstone of connected kitchen appliances Continue Reading

By

• Alex Scroxton, Security Editor

More than a quarter of Brits bank on mobile, but branches still popular

More and more people in the UK are banking on their smartphones, but more than a third still visit branches regularly Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobile tech saves more carbon than it emits, says Carbon Trust

Use of mobile technology in Europe and North America is saving more than 180 million tonnes of carbon emissions a year, according to the Carbon Trust Continue Reading

By

• Alex Scroxton, Security Editor

Bracknell man arrested over VTech toy hack

Police have arrested a 21-year-old man in connection with the hacking of Hong Kong-based toymaker VTech Continue Reading

By

• Alex Scroxton, Security Editor

HyperCat smart city venture sets up shop in India

UK government-backed HyperCat Consortium seeks Indian startups for Hyderabad-based incubator Continue Reading

By

• Alex Scroxton, Security Editor

EE and Motorola confirmed as ESN suppliers by Home Office

EE and Motorola have been formally selected to provide a resilient national 4G network for the UK’s ambulance, fire and police services Continue Reading

By

• Alex Scroxton, Security Editor

The most influential people in UK IT 2015

In this week’s Computer Weekly, we announce our sixth annual UKtech50 list of the 50 most influential people in UK IT, and talk to this year’s winner – BT chief executive Gavin Patterson, about the challenges facing the telecoms giant in 2016. Also, we find out how the genomics industry is pushing big data technology to its limits. Read the issue now. Continue Reading

Business models still evolving as public Wi-Fi spend hits a high

A report from the Wireless Broadband Alliance reveals that most city CIOs have plans in place to significantly increase their investment in public Wi-Fi networking, but see challenges around their business models Continue Reading

By

• Alex Scroxton, Security Editor

Yakult uses data analytics to boost growth in the Netherlands by 20%

Probiotics maker Yakult is using analytics and data visualisation tools to boost its sales in the Netherlands Continue Reading

By

• Bill Goodwin, Computer Weekly

Blockchain sparks change in banking industry

In this week's Computer Weekly, we find out why blockchain, the technology that underpins bitcoin, is making waves in the banking sector. EasyJet tells us why digital is increasingly important for airlines. And we look at the forces driving digital disruption and why some sectors are changing faster than others. Read the issue now. Continue Reading

Sainsbury’s and Vodafone kill off MVNO joint venture

Mobile by Sainsbury’s MVNO will shut down in 2016, says the supermarket giant Continue Reading

By

• Alex Scroxton, Security Editor

Ford uses space robot communications to serve connected cars

Ford collaborates with St Petersburg State Polytechnic University in Russia to develop car communications using technology designed for space robotics Continue Reading

By

• Alex Scroxton, Security Editor

Internet of things is next step along Infiniti Red Bull’s F1 journey

Formula 1 team Infiniti Red Bull Racing is beginning to explore the potential of the IoT as it makes ongoing improvements to its networking infrastructure with support from AT&T Continue Reading

By

• Alex Scroxton, Security Editor

Amsterdam aims to become a top European startup hub

Amsterdam is selling itself to the startup community as a nice place to live with a high standard of living, and one that opens doors to the continent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Aid organisations using technology to help Syrian refugees in the Middle East

Technology is playing a crucial role in supporting humanitarian aid organisations coping with the influx of Syrian refugees in the Middle East Continue Reading

By

• Andy Favell

CW Europe – October 2015

Access to vast amounts of educational resources via the cloud promises much for education. But like in the business world there are fears associated with the cloud. Read the issue now. Continue Reading

Risky and untested: What went wrong with the ESN procurement?

In his first major interview since walking away from the Emergency Services Network procurement, Airwave COO John Lewis reveals why his company could take no further part in the process, and discusses the future of emergency services communications Continue Reading

By

• Alex Scroxton, Security Editor

How technology is helping deliver aid to Syrian refugees in the Middle East

The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people Continue Reading

By

• Andy Favell

Vodafone challenges for best network performance in London

RootMetrics report reveals a comprehensive analysis of mobile network quality in central London, with EE and Vodafone the top performers Continue Reading

By

• Alex Scroxton, Security Editor

Keeping app pirates at bay

In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading

Nordea Bank signs Temenos and Accenture for core banking transformation

Nordea Bank AB has chosen the core banking system it wants to build its digital future on, signing Temenos and Accenture as technology partners Continue Reading

By

• David Nikel

Tech innovation leads the 'slow demise of traditional broadcast'

The broadcast sector is being revolutionised by internet technology, as delegates to the annual IBC show in Amsterdam found out Continue Reading

By

• Maria Ingold

How cloud technology helps kittens

In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now. Continue Reading

Vodafone introduces nationwide Wi-Fi calling

Vodafone becomes second UK mobile operator after EE to give customers the ability to place voice calls over a wireless network connection Continue Reading

By

• Alex Scroxton, Security Editor

Wearable technology proves its worth on the front line

In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading

Kellogg Brown and Root wins ESN Delivery Partner contract

Kellogg Brown and Root has won the contract to supply Lot 1 of the Emergency Services Mobile Communications Programme Continue Reading

By

• Alex Scroxton, Security Editor

O2’s self-optimising network will learn from customers

O2 upgrades its mobile network with features that learn from customer behaviour to optimise network coverage and performance Continue Reading

By

• Alex Scroxton, Security Editor

Mobile phone users at risk as hackers bug and track victims

An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading

By

• Ross Coulthart, 60 Minutes Australia

Ofcom launches mobile network coverage checker

Ofcom gives smartphone users the ability to check their operator’s mobile phone coverage at postcode level using an online tool Continue Reading

By

• Alex Scroxton, Security Editor

Troubled HTC to restructure as smartphone shipments plummet

Taiwanese company announces major business restructure targeting connected lifestyle and wearable products following disappointing results Continue Reading

By

• Alex Scroxton, Security Editor