Mobile apps and software
Mobile apps and app stores have introduced a new way of developing and distributing software that opens up opportunities for corporate IT strategies. IT managers need to understand the relative merits of products such as Android, iOS, WebOS and Blackberry - and in particular the most popular enterprise mobile software, Blackberry Exchange Server (BES). We follow the latest developments in this fast-moving mobile apps and software sector.
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News
20 Dec 2024
Railway connectivity on track to break $1bn revenue mark
Research finds spending on Future Railway Mobile Communication System based on 5G and LTE networks will gain speed over the next three years, with Asia being the engine of growth Continue Reading
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News
19 Dec 2024
Nokia and e& UAE claim world first in end-to-end network slicing for premium apps
Intent-based network slicing solution allows leading MENA operator to enhance user experiences for premium services such as enterprise applications Continue Reading
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News
14 Jun 2017
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading
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News
14 Jun 2017
HR technology essential to cutting-edge customer service, say big businesses
If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading
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News
09 Jun 2017
Patent group prepares for tough data protection laws by moving HR to the cloud
CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading
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News
08 Jun 2017
Islamic State supporters shun Tails and Tor encryption for Telegram
Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda Continue Reading
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News
31 May 2017
Norwegian bakery chain gets the taste of mobile reporting
Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading
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News
24 May 2017
Dubai financial services regulator launches temporary licence aimed at fintechs
Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading
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News
22 May 2017
Dutch railway uses IoT to reduce people jams
Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading
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News
22 May 2017
HSBC voice authentication tricked by twins
Twin brothers managed to trick HSBC’s voice recognition security system into giving account access to the wrong person Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
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News
15 May 2017
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading
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News
11 May 2017
Made.com trialling real-time chat for customer advice
Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions Continue Reading
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News
04 May 2017
Facebook revenues, profits and users up in first quarter
Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
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News
28 Apr 2017
Nordea strikes partnership with Swedish mobile payment startup
Nordic bank links up with payments startup in its latest fintech project Continue Reading
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News
27 Apr 2017
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading
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News
24 Apr 2017
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading
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News
24 Apr 2017
Consortium hopes to drive autonomous car from London to Oxford
The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years Continue Reading
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News
12 Apr 2017
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology
Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’ Continue Reading
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News
10 Apr 2017
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts Continue Reading
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News
06 Apr 2017
CIO interview: Richard Sharp, CTO, Shazam
We speak to the new chief technology officer at music discovery service Shazam about how to foster an innovation culture Continue Reading
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News
05 Apr 2017
Technology investments core to JP Morgan Chase success
US investment bank is reaping the benefits of its $9.5bn annual technology spend Continue Reading
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E-Zine
28 Mar 2017
Making the UK fit for 5G
In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading
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News
13 Mar 2017
Vodafone brings offshore contact centre work to UK
Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore Continue Reading
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Photo Story
10 Mar 2017
MSC Cruises goes digital with Deloitte, Samsung and HPE
MSC Digital has worked with Deloitte, HPE and Samsung to build a digitally powered passenger services using tablets, kiosks, bluetooth and facial recognition Continue Reading
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News
09 Mar 2017
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading
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News
08 Mar 2017
WhatsApp, Signal, ProtonMail safe from CIA hacking tools
Top secure messaging and email apps are said to be safe from CIA hacking tools, but organisations are urged to assess their own vulnerability if the tools were to fall into the hands of cyber criminals Continue Reading
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E-Zine
07 Mar 2017
Industrial control systems pose big risk to security
In this week’s Computer Weekly, we examine the risks to critical national infrastructure from security vulnerabilities in legacy industrial control systems. DevOps is growing in popularity – we find out about the organisational, process and cultural approaches to make it succeed. And we ask CIOs how they are becoming hybrid IT and digital leaders. Read the issue now. Continue Reading
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News
06 Mar 2017
Virtual reality simulation helps KLM engineers escape in an emergency
Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading
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Photo Story
28 Feb 2017
MWC 2017: An overview of what's going on at Mobile World Congress
We give a quick tour of some of the hot new technologies and trends on show at Mobile World Congress in Barcelona Continue Reading
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E-Zine
28 Feb 2017
Navigating software licences
In this week’s Computer Weekly, after SAP won a court case against a major customer, Diageo, over £58m in charges for indirect use of its software, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO’s big challenges for the year and find out what CEOs expect of their IT leaders. Read the issue now. Continue Reading
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Feature
21 Feb 2017
The changing shape of mobile apps
We find out how organisations can gain the agility they need to keep pace with mobile app innovation Continue Reading
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News
09 Feb 2017
South African children’s hospital uses video to train cardiologists
The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students Continue Reading
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News
07 Feb 2017
Just Eat uses startup accelerator to stay ahead in foodtech
Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem Continue Reading
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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News
23 Jan 2017
Lululemon turns to digital transformation to support consumer community
Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Continue Reading
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E-Zine
19 Jan 2017
CW ANZ: The role of cognitive computing in data analytics
In this month’s CW ANZ, read why enterprises need to worry just as much – if not more – about the business implications, rather than the technical challenges, when implementing cognitive software. Read about the experiences of Dutch banking and financial services company Rabobank which has been using predictive analytics for years to predict which customers might default on their mortgage or abandon an account application midway through the process. We also take a look at why the future of Apple Pay Australia is still unresolved, how the Red Cross data breach has highlighted security shortcomings, and what Virgin Atlantic has gained from its use of Salesforce CRM software. Continue Reading
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News
17 Jan 2017
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
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E-Zine
10 Jan 2017
IT Priorities 2017: focus on flexibility
In this week’s Computer Weekly, we survey CIOs to find out how they will be spending their 2017 budget. It is going to be a big year for cloud computing, but our research highlights the challenges IT decision makers face in balancing business pressures with the need to lower operating costs. Read the issue now. Continue Reading
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News
06 Jan 2017
Half of the younger generation still prefer a traditional checkout
The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout Continue Reading
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News
30 Dec 2016
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading
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News
13 Dec 2016
GP tests out connected stethoscope, cleared for NHS use
A digitally connected stethoscope from a Silicon Valley startup is now available in the UK and promises to change patient-doctor interaction Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
30 Nov 2016
Mastercard uses artificial intelligence for transaction approval
Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security Continue Reading
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News
29 Nov 2016
How a London club enhanced its facilities with wireless charging
The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
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News
23 Nov 2016
Axa offers on-demand insurance via mobile app
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers Continue Reading
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News
17 Nov 2016
Dutch bank ING to spend millions ‘disrupting’ its own business
Dutch bank ING used digital technology to reinvent itself following the financial crash, and is about to reinvent itself again, says its global CTO, Brendan Donovan Continue Reading
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
09 Nov 2016
CW Nordics: Finns turn IT layoffs to their advantage
In this quarter’s CW Nordics, we look at the impact of Nokia layoffs on Finland, and in particular the city of Espoo which is home to both Nokia and Microsoft’s Finnish headquarters. We also look at how Denmark’s Bang & Olufsen is taking control of sales data with cloud-based software. We also hear from Google cloud chief Diane Greene, as well as the CIOs of Norwegian bank DNB, Scandinavian Airlines and Swedish municipality Vara. Read the issue now. Continue Reading
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E-Zine
08 Nov 2016
The march of the robot workers
In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now. Continue Reading
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News
02 Nov 2016
Coca-Cola cloud project bottles rewards for 25,000 staff
Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
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News
31 Oct 2016
Black cab customers can now pay by card as well as cash
London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital Continue Reading
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News
26 Oct 2016
John Lewis chooses three retail tech startups to receive 2016 JLab funding
Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot Continue Reading
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News
26 Oct 2016
Botched IT migration cost Vodafone customers thousands
Ofcom imposes multimillion-pound fine on mobile operator after an investigation uncovered multiple failings arising from a problematic IT systems migration Continue Reading
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News
25 Oct 2016
Mobile apps to take over HR technology
Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin Continue Reading
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News
24 Oct 2016
UAE telco launches mobile wallet
Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading
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News
18 Oct 2016
Abu Dhabi Securities Exchange uses blockchain for e-voting
Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading
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News
16 Oct 2016
Dubai smart city will be the talk of GITEX
Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East Continue Reading
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News
14 Oct 2016
Nordea bank joins rival’s mobile payment platform
Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway Continue Reading
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News
10 Oct 2016
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
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News
29 Sep 2016
Trust issues stifling digital economy growth, study shows
Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading
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News
28 Sep 2016
BlackBerry ends production of mobile phones
Canadian firm to focus on a strategy built around software development, including security and applications, and mobile device management Continue Reading
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News
28 Sep 2016
Mastercard woos software developers with API platform
Credit card company Mastercard is investing heavily in digital payments and wants to engage with developers and startups Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
20 Sep 2016
Digital Catapult sets up London-wide IoT network
The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading
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News
13 Sep 2016
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss Continue Reading
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News
05 Sep 2016
Mobile device use feeds card fraud in Asean region
Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading
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E-Zine
31 Aug 2016
CW ANZ: Life-saving data
In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading
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News
25 Aug 2016
Apple iPhones plagued by device failure and crashing apps, report claims
A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices Continue Reading
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E-Zine
23 Aug 2016
Projected gains: Odeon and UCI cinemas adopt hybrid cloud
In this issue, we profile Odeon and UCI Cinemas Group’s use of hybrid cloud as part of a digital transformation programme aimed at enhancing customer experience and staving off competition from on-demand streaming. We also look at the summertime game of musical chairs at the Government Digital Service, and at 50 years of business software. Continue Reading
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E-Zine
18 Aug 2016
CW Benelux: Painting by numbers
In this issue of CW Benelux, we describe how data scientists in the Netherlands have applied technology to art. The Dutch are renowned for being creative with technology and the country has a deep history in art, boasting some of the most celebrated painters. It is therefore apt that the combined tech brains of ING, Microsoft, the Technical University of Delft and other contributors have created The Next Rembrandt, which serves as a visual showcase for big data. The new portrait in the style of Rembrandt van Rijn was put together by a combination of big data technology and 3D printing. All of Rembrandt’s 346 paintings were analysed using data analytics, making it possible to create a seemingly genuine Rembrandt image, while a 3D printer made accurate emulation of his paint patterns and textures a reality. Also in the Netherlands, we feature a case study about how The Hague is solving a bike parking headache with a mobile app. Continue Reading
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News
16 Aug 2016
Interview: Delivering the facts about Stem careers
Edwina Dunn, chair of the Your Life campaign, says the tech industry must work harder to make students aware of Stem careers if it hopes to recruit more young people Continue Reading
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News
16 Aug 2016
TfL’s 24-hour tube API retains app compatiblity
TfL extends its open data API to support London’s 24-hour tube service, with TfL saying the API won’t break existing apps Continue Reading
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News
12 Aug 2016
Russia competition watchdog fines Google $6.8m over Android
As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers Continue Reading
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E-Zine
10 Aug 2016
CW Nordics: Dealing with digital disruption
The Nordic countries are renowned for being home to thriving tech startup scenes, so it is hardly surprising that IT is a disruptive force in the region. In this quarter’s CW Nordics ezine we look more closely at how the Nordic region is being affected by technology disruption across industry sectors and how organisations are reacting to it. Continue Reading
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News
04 Aug 2016
Italian-based Android RAT spies on mobiles in Japan and China, say researchers
Researchers discover an Italian-based Android RAT designed for spying that is targeting mobile devices using their unique identification codes Continue Reading
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News
02 Aug 2016
Nordic CIO interview: Liv Fiksdahl, DNB
CIO of Norwegian bank tells Computer Weekly how Indian outsourcing partners help her keep costs down and digitise the business Continue Reading
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News
01 Aug 2016
Barclays to use voice recognition for phone banking
Retail bank says technology will provide secure verification by recognising the unique characteristics of each person’s voice Continue Reading
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News
01 Aug 2016
Uber plans own Google Maps amid merger with rival in China
Uber forges ahead with own digital mapping project as it cuts its losses in China by merging with local rival Didi Chuxing Continue Reading
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News
29 Jul 2016
Mobile and video pay off for Google’s parent company Alphabet
Alphabet ascribes strong second quarter financial results to long-term investments in mobile and video as demand for advertising through these channels increases Continue Reading
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News
29 Jul 2016
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading
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News
27 Jul 2016
Interview: Jon Page, head of operations, BBC R&D
As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading
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News
25 Jul 2016
Skills shortage and poor IT infrastructure hinder tech adoption by Asean governments
EIU report highlights governments’ desire for better use of data, including cloud access Continue Reading
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News
20 Jul 2016
BBC+ app tailors content to individuals
Users of BBC app can shape their experience based on the content they want to consume Continue Reading
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Feature
13 Jul 2016
CIO Interview: Graeme Hackland, Williams Martini Racing
Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading
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News
13 Jul 2016
Panera transforms digital infrastructure with Cisco
At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading
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Opinion
12 Jul 2016
Was that it? Business as usual for fintechs after Brexit vote
Following the Brexit vote, Fintech Times editor Bird Lovegod describes how financial services IT startups are getting on with business as usual Continue Reading
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News
11 Jul 2016
Outdated IT limits retail gains from customer data
Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading
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News
06 Jul 2016
Lufthansa IT services arm transforms to meet customer demands
IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies Continue Reading
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News
05 Jul 2016
Virtual reality finds fans at Reading University
Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading
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News
30 Jun 2016
Five retail-based startups head for 2016 Jlab incubator
Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator Continue Reading
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News
17 Jun 2016
Euro Championship network traffic spike highlights OTT boom
The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading
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News
17 Jun 2016
Bluetooth 5 standard brings range, speed and capacity boost for IoT
The Bluetooth Special Interest Group has announced the forthcoming Bluetooth 5 standard, promising significant improvements to support an accessible and interoperable internet of things Continue Reading
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News
14 Jun 2016
Tesco Bank partners with MasterCard to develop digital payments
Tesco’s retail bank has partnered with payment provider MasterCard to give customers more innovative digital payment methods Continue Reading
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News
13 Jun 2016
Technology key to supporting World Expo 2020 in Dubai
Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading
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Feature
01 Jun 2016
My first IoT project: A guide for businesses
We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading