Master data management (MDM) and integration
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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News
11 Jul 2023
Finland’s VTT partners Nokia on data market
Finish state’s involvement in Nokia project will add weight and capital to work on creating a market for data Continue Reading
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News
24 Aug 2020
How big data is solving future health challenges
An Australian paediatric research institute has started a big data initiative to facilitate early intervention in childhood conditions that may pose problems to people later in life Continue Reading
By- Anthony Caruana
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News
19 Aug 2020
How Dell is leveraging data to reopen its offices
Dell Technologies has created a real-time dashboard to make sense of data about the Covid-19 coronavirus and safely guide its employees’ return to the workplace Continue Reading
By- Aaron Tan, TechTarget
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Feature
12 Aug 2020
APAC buyer’s guide to BI and analytics
In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations Continue Reading
By- Aaron Tan, TechTarget
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News
28 Jul 2020
Why supply chain visibility is key to APAC retailers
Having complete visibility over the supply chain will enable retailers to tide over the Covid-19 coronavirus pandemic and transform their businesses Continue Reading
By- Aaron Tan, TechTarget
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News
17 Jul 2020
How Australia is leading the charge in the Covid-19 fight
Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care Continue Reading
By- Aaron Tan, TechTarget
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Opinion
13 Jul 2020
Is our drinking data-driven?
Caroline Carruthers, CEO of Carruthers and Jackson, cogitates on the balance between gut and data in making personal risk decisions, ahead of a CDO summer school Continue Reading
By- Caroline Carruthers
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News
01 Jul 2020
How Propre eases its database management woes
Japanese supplier of global real estate data switched to Oracle’s autonomous database to reduce database management costs as it expands its global footprint Continue Reading
By- Aaron Tan, TechTarget
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News
16 Jun 2020
Sapphire 2020: Christian Klein steps back from products to push ‘intelligent enterprise’ resilience
Christian Klein used his first Sapphire keynote as CEO of SAP to underline the supplier’s support for supply chain resiliency and automation against Covid-19 pandemic and climate change backcloths Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
01 Jun 2020
HSBC platform uses AI to analyse trading data thousands of times faster
HSBC is offering its US share trading customers artificial intelligence-powered insights into public information about listed companies Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 May 2020
Flagship digital investment at Abu Dhabi’s Adnoc pays off
Abu Dhabi National Oil Company sees flagship digital project in high demand after proving its value in responding to the Covid-19 crisis Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 May 2020
Building security and privacy into contact-tracing apps
Governance and data decentralisation are among measures that organisations can take to allay security and privacy concerns over contact-tracing apps, according to RSA Continue Reading
By- Aaron Tan, TechTarget
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News
24 Apr 2020
Dark data is contributing to carbon emissions
Almost six million tonnes of carbon dioxide will be pumped into the atmosphere this year as a result of dark data, Veritas research finds Continue Reading
By- Aaron Tan, TechTarget
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News
23 Apr 2020
Nasdaq gives customers real-time data through cloud platform
US stock exchange uses public cloud and APIs to provide investment companies with real-time data on trading activity Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Mar 2020
How Malaysia’s Affin Hwang is harnessing data analytics
The Malaysian financial institution has been tapping data analytics to better profile its customers, increase sales leads and identify new customer segments Continue Reading
By- Aaron Tan, TechTarget
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News
19 Feb 2020
Dutch tech firm transforms real-life football through video game concept
Tech company that helped the Belgian football team in the last World Cup is changing the way footballers are scouted and teams are trained Continue Reading
By- Kim Loohuis
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News
14 Feb 2020
Smart use of data takes Dutch railways further
De Nederlandse Spoorwegen (Dutch Railways), ensures, among other things, that 1.2 million train passengers arrive at their destination every day. Through a subsidiary, it’s using data to improve both the customer experience and internal processes Continue Reading
By- Kim Loohuis
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Blog Post
23 Jan 2020
Embracing the digital evolution approach in 2020 and beyond
This is a guest posted by by Marc Caltabiano, vice-president for ANZ at Mulesoft Companies across industries have been gearing up for digital transformation, which has become a buzzword in the tech ... Continue Reading
By- Aaron Tan, TechTarget
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News
20 Jan 2020
Russia’s VTB and Rostelecom focus on big data
Russian financial services and telecoms enterprises to create a platform that will allow them and other organisations to utilise big data technology Continue Reading
By- Vladimir Kozlov
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News
20 Jan 2020
Inside NetApp’s transition into a data management firm
NetApp’s leaders in Asia-Pacific discuss the company’s pivot into data services and its traction in the region Continue Reading
By- Aaron Tan, TechTarget
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News
16 Jan 2020
Thailand gets ready for data protection law
Thailand’s personal data protection law comes into effect in May 2020, subjecting organisations to new rules that safeguard the personal data of individuals Continue Reading
By- Aaron Tan, TechTarget
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News
02 Jan 2020
Inside Qlik’s data management playbook
Qlik CEO Mike Capone talks up the company’s transition into a data management company, its traction in APAC and what it is doing to put data analytics into the hands of more workers Continue Reading
By- Aaron Tan, TechTarget
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News
30 Dec 2019
Top 10 information management stories of 2019
Here are Computer Weekly’s top 10 information management stories of 2019 Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
11 Dec 2019
Lloyd's of London secures £300m for digital transformation
Lloyd's of London has secured funding for a modernisation programme that will start next year Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
22 Nov 2019
Druva eyes data protection for IoT workloads
Cloud data protection software supplier Druva is looking at a comprehensive platform that will protect data generated by IoT workloads Continue Reading
By- Aaron Tan, TechTarget
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News
14 Nov 2019
ASEAN regulatory sandbox will promote cross-border data flows
The Regulatory Pilot Space will offer ASEAN businesses a safe test environment to provide digital services across the region while complying with data privacy rules Continue Reading
By- Aaron Tan, TechTarget
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News
06 Nov 2019
General Election affects National Data Strategy
A series of workshops, including the public’s involvement to guide the plan’s vision, have been postponed Continue Reading
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News
23 Oct 2019
Kinetica opens Melbourne office, bullish on data analytics
Analytics startup is bullish about the Australian market as more organisations leverage GPU-based platforms to support real-time analytics Continue Reading
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News
22 Oct 2019
Australia, Singapore emerge tops in data readiness index
Organisations in Australia and Singapore are among the most advanced in the Asia-Pacific region in harnessing data to achieve key business outcomes Continue Reading
By- Aaron Tan, TechTarget
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News
02 Oct 2019
How Qlik is driving the data revolution in Australia
Australian firms are using data management software from Qlik to speed up data analysis while grappling with how to make data more accessible under a new consumer data-sharing regime Continue Reading
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News
24 Sep 2019
How Malaysia is nurturing data analytics talent
The Southeast Asian nation has spearheaded several programmes to build up its data analytics talent pool in efforts to improve efficiency and productivity of Malaysians Continue Reading
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News
10 Sep 2019
Brexit disrupts FCA exploration into data use in wholesale banking
The extra work for banks due to Brexit preparations has caused a delay to FCA work on the use of data in the wholesale banking sector Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 Sep 2019
How Zuellig Pharma is fighting fake drugs with blockchain
The Asia-Pacific pharmaceutical giant is using a blockchain platform from SAP to help consumers identify the provenance of medicine Continue Reading
By- Aaron Tan, TechTarget
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News
03 Sep 2019
Assessing China’s machine learning platforms
In a new market research report, technology analyst firm IDC offers insights on key suppliers of machine learning platforms in China Continue Reading
By- Aaron Tan, TechTarget
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News
15 Aug 2019
Melbourne researchers uncover privacy lapses in transport dataset
A team of University of Melbourne researchers has been able to re-identify individuals from a public transport dataset, raising serious privacy, safety and security issues Continue Reading
By- Aaron Tan, TechTarget
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News
12 Aug 2019
Malaysian transport ministry calls for use of technology to solve traffic challenges
The Malaysian government wants to tap telematics, IoT and other nascent technologies to improve road safety and ease traffic congestion Continue Reading
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Feature
06 Aug 2019
APAC buyer’s guide to human capital management software
More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams Continue Reading
By- Aaron Tan, TechTarget
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News
01 Aug 2019
London Stock Exchange agrees to acquire Refinitiv for £22bn
The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
31 Jul 2019
How Singapore’s NTUC Enterprise is embracing digital transformation
NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain Continue Reading
By- Aaron Tan, TechTarget
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Feature
31 Jul 2019
A tale of two smart cities: Manchester and Australia’s Casey
How local government needs to focus on immediate returns, not pie in the sky, for a smart city agenda Continue Reading
By- Marc Ambasna-Jones
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News
30 Jul 2019
London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities
The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Jul 2019
HPE reiterates focus on edge computing
Enterprise technology bigwig HPE is trumpeting its ability to help companies better manage edge workloads, claiming that its purchase of Aruba has been its most successful acquisition Continue Reading
By- Aaron Tan, TechTarget
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News
22 Jul 2019
How AntWorks is addressing the pitfalls of RPA
The Singapore-based startup hopes to lower the cost of deploying and maintaining robotic process automation technology with a platform that combines machine learning and data processing capabilities Continue Reading
By- Aaron Tan, TechTarget
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News
18 Jul 2019
Singapore shores up data protection capabilities
The Singapore government has developed a skills framework for data protection officers and is looking to certify organisations under a regional cross-border privacy rules system Continue Reading
By- Aaron Tan, TechTarget
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News
09 Jul 2019
How ASEAN firms are turning data into critical assets
From enabling consumers to track their energy consumption to improving business operations, businesses in ASEAN are starting to put their data to good use Continue Reading
By- Aaron Tan, TechTarget
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News
24 Jun 2019
ASEAN CIOs learn to navigate the data economy
A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations Continue Reading
By- Aaron Tan, TechTarget
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News
20 Jun 2019
How APAC CIOs are driving AI projects
IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing Continue Reading
By- Aaron Tan, TechTarget
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Feature
03 Jun 2019
Sainsbury’s Bank moves data to AWS cloud with Teradata UDA
Bank decided on a fundamental shift to AWS cloud, using Teradata’s Unified Data Architecture, after it was divested from Lloyds in 2013. Here’s how it built from a new ground zero. Continue Reading
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News
22 May 2019
Singapore proposes data portability provisions
The Personal Data Protection Commission is seeking public feedback on proposed provisions that will let consumers move their personal data across organisations Continue Reading
By- Aaron Tan, TechTarget
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16 May 2019
Augmented data management draws more enterprise interest
With AI and machine learning, organizations are starting to augment their data management. This is changing the way enterprise users capture, govern and integrate data. Continue Reading
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Opinion
16 May 2019
Are there any positives from the first year of GDPR?
A year has passed since the new EU data protection law came into force. What have we learned in that time that can help organisations deliver benefits from the regulation? Continue Reading
By- Elle Todd, Reed Smith
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News
16 May 2019
Huawei debuts AI-powered database
Huawei is using reinforcement learning to deliver self-tuning and self-healing capabilities for the latest iteration of its GaussDB database Continue Reading
By- Aaron Tan, TechTarget
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News
09 May 2019
Sapphire 2019: Plattner vaunts public cloud as SAP future
At SapphireNow 2019 in Orlando, Florida, SAP co-founder and chair Hasso Plattner said public cloud is the future as raft of Hana database and analytics enhancements announced Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
02 May 2019
Singapore rolls out blockchain platform for verifying educational certificates
Employers in the city-state can now use the OpenCerts platform to verify the qualifications of employees and new hires Continue Reading
By- Aaron Tan, TechTarget
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Feature
01 May 2019
Find the best data integration tools for your organization
Read analysis and comparisons of data integration tools to help you select the right platform from the leading commercial and open source products currently on the market. Continue Reading
By- Rick Sherman, Athena Solutions
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Blog Post
29 Apr 2019
Data driven business is about culture, not tools
This is a guest blog post by Rich Pugh, co-founder and Chief Data Scientist, Mango Solutions Data is the new oil, or so we are told. In some respects, this is true – successful businesses today run ... Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
26 Apr 2019
Dutch road management organisation encourages startups to innovate
Dutch highway management agency RWS is sharing data with the private sector to stimulate innovation Continue Reading
By- Kim Loohuis
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News
08 Apr 2019
How APAC firms can tame the data beast
Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements Continue Reading
By- Aaron Tan, TechTarget
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Feature
03 Apr 2019
Evaluate the features of data integration tools and software
Before you evaluate and select data integration tools and software, assess which must-have, should-have and nice-to-have features match your organization's needs. Continue Reading
By- Rick Sherman, Athena Solutions
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News
20 Mar 2019
How D+1 keeps payroll woes at bay
The Singapore-based F&B business behind the Yolé frozen yogurt chain has consolidated its payroll data into a single database powered by Unit4’s HR management system Continue Reading
By- Aaron Tan, TechTarget
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News
18 Mar 2019
Veeam’s business soars in APAC, acquisitions on the cards
The backup, recovery and data management hotshot expects to grow its APAC business by about 40% this year, with an eye on acquisitions in adjacent market segments Continue Reading
By- Aaron Tan, TechTarget
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News
28 Feb 2019
APAC financial firms face roadblocks with RPA
IDC monitored the automation projects of over 30 early adopters of RPA in financial services and found that most were unable to scale up their implementations of the technology Continue Reading
By- Aaron Tan, TechTarget
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News
25 Feb 2019
SAP Malaysia MD Duncan Williamson talks up the ‘experience economy’
In a world where consumer experience can make or break a business, companies need to continuously reinvent themselves to stay relevant Continue Reading
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News
19 Feb 2019
IT Priorities 2019: UK investment intent for AI intensifies, SaaS applications mature beyond CRM
AI continues to strengthen as a focus for IT systems buyers in the UK, according to this year’s Computer Weekly/TechTarget IT Priorities survey, while cloud applications are maturing beyond CRM Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
15 Feb 2019
Lucidworks CEO talks up ‘data experiences’
Will Hayes discusses Lucidworks’ Asian expansion plans, as well as efforts to help enterprises deliver rich data experiences for employees and customers through AI-augmented search engines Continue Reading
By- Aaron Tan, TechTarget
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News
22 Jan 2019
Singapore to revise copyright law in data analytics boost
Proposed exception in Copyright Act will allow copying of copyrighted materials for the purpose of data analysis Continue Reading
By- Aaron Tan, TechTarget
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Feature
16 Jan 2019
Southern Water’s centralised data team geared for silo busting
Southern Water has centralised its data specialists and overhauled its data management and business intelligence technology to support business decision-making at scale Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
11 Dec 2018
Tibco’s Orchestra acquisition will mean ‘faster IT integration’
Tibco’s strategic acquisition of Paris-based Orchestra networks will ‘benefit customers of both companies’ Continue Reading
By- Bill Goodwin, Computer Weekly
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News
29 Nov 2018
Interview: Sam Lowe, chief technology officer, Streetbees
Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Nov 2018
CDO interview: Aidan Millar, DNB
Norwegian bank hires chief data officer to lead its data-driven transformation Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Nov 2018
Thailand’s Democrat Party holds election with blockchain
The Zcoin blockchain was used to store file hashes of voting data and identities of voting members of Thailand’s main opposition party Continue Reading
By- Aaron Tan, TechTarget
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News
24 Oct 2018
Oracle bullish on growth in ASEAN
Enterprise technology juggernaut Oracle claims traction in cloud applications and growing interest in its cloud-based autonomous database service in Southeast Asia Continue Reading
By- Aaron Tan, TechTarget
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Tip
27 Sep 2018
The gradual evolution of master data management software
Master data management began with a bang, then hit roadblocks due to complexity. Now, MDM is shifting toward more pragmatic projects tied to data governance. Continue Reading
By- Andy Hayler, Information Difference
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News
11 Sep 2018
Fashion retailer Desigual boosts sales opportunities with data-sharing technology
Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading
By- Bill Goodwin, Computer Weekly
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News
09 Sep 2018
Taming the data beast with software-defined storage
Australian enterprises are turning to software-defined storage to improve data management and speed up testing and development Continue Reading
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Definition
06 Sep 2018
customer data integration (CDI)
Customer data integration (CDI) is the process of defining, consolidating and managing customer information across an organization's business units and systems to achieve a "single version of the truth" for customer data. Continue Reading
By- Jacqueline Biscobing, Senior Managing Editor, News
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News
01 Aug 2018
What machine learning practitioners can learn from data warehousing
Cloudera’s head of emerging business shares lessons that machine learning practitioners can learn from their cousins in data warehousing Continue Reading
By- Aaron Tan, TechTarget
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News
30 Jul 2018
How F1 and others are moving beyond descriptive analytics
Formula 1 and Merck Sharp & Dohme are using data analytics to better understand user behaviour and predict the future Continue Reading
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News
19 Jul 2018
How Splunk is ‘splunking’ data for APAC enterprises
Splunk’s regional vice-president talks up the company’s business strategy and how its customers are using big data analytics in security and IT operations Continue Reading
By- Aaron Tan, TechTarget
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Tip
28 Jun 2018
Four first steps for customer data management
Forrester's Mike Gualtieri details how to develop a unified plan to manage customer data that gives business users what they need to manage CRM programs. Continue Reading
By- Mike Gualtieri, Forrester Research
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News
26 Jun 2018
NHS collaborates with private health on sharing patient data
Work has begun on establishing a set of data standards to enable private healthcare patients’ data to be shared with the NHS Continue Reading
By- Cliff Saran, Managing Editor
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News
25 Jun 2018
SAP outlines approach to data management
Through its Hana Data Management Suite, SAP hopes to alleviate the challenges of managing data amid growing data security needs in an increasingly hybrid IT landscape Continue Reading
By- Aaron Tan, TechTarget
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Tip
18 Jun 2018
What goes into a customer analytics data integration framework
Customer data integration is a minefield for IT teams to navigate. But incorporating a set of core technical functions into an integration architecture can ease the process. Continue Reading
By- David Loshin, Knowledge Integrity Inc.
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Tip
18 Jun 2018
Data integration techniques to help keep BI data consistent
Data integration processes that aren't managed properly can create inconsistent data in BI and analytics applications. Here are some steps to avoid that problem. Continue Reading
By- David Loshin, Knowledge Integrity Inc.
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News
09 May 2018
Singapore organisations not paying heed to data veracity
Most Singapore respondents in a global Accenture survey said they have not invested in capabilities to verify data used in decision-making Continue Reading
By- Kimberly Chua
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E-Zine
08 May 2018
Crypto gold rush days are numbered
In this week’s Computer Weekly, we find out how cryptocurrency miners are using colocation providers to help scale up their operations, drive profits and boost resiliency – for however long the boom may last. We also look at the changes SAP has made to its licensing model to clarify the issue of indirect access and consider what the cloud domination of Amazon, Google and Microsoft means for smaller cloud suppliers. Read the issue now. Continue Reading
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News
23 Apr 2018
Estonia’s digital residency programme faces first headwind
The Baltic country’s programme to offer anyone, anywhere a chance to run a company online is facing its first crisis Continue Reading
By- Tarmo Virki
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Blog Post
09 Apr 2018
Why GDPR provides the opportunity for greater data collaboration
This is a guest blogpost by Jim Conning, Managing Director of Royal Mail Data Services (RMDS). The forthcoming 25 May implementation date for the General Data Protection Regulation (GDPR) is ... Continue Reading
By- Brian McKenna, Senior Analyst, Business Applications
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News
27 Mar 2018
HPE calls for bottom-up approach to AI
A bottom-up approach towards data modelling is needed to address the shortcomings of physical and theoretical models in artificial intelligence Continue Reading
By- Aaron Tan, TechTarget
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News
01 Mar 2018
Security fears delay roll-out of national e-voting system in Finland
Project enters problem-solving phase to identify advanced, effective and best practice solutions to develop a secure internet-based voting system Continue Reading
By- Gerard O'Dwyer
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News
14 Feb 2018
Blockchain to give global LGBT community a louder economic voice
Blockchain will underpin a global platform that aims to give the LGBT community a more powerful economic voice Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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13 Feb 2018
Veritas takes stock of data management play
Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision Continue Reading
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News
03 Jan 2018
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading
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News
18 Dec 2017
How machine learning is applied in industrial IoT
GE Digital calls for the need to build industrial machine learning systems that are cognizant of the effects of a good and bad answer Continue Reading
By- Aaron Tan, TechTarget
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News
10 Dec 2017
Australian genome researchers solving big data problems
Researchers at the Commonwealth Scientific and Research Organisation have developed a cloud-based tool to look for the needle in a haystack in what they have described as the "datafication of everything" Continue Reading
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News
22 Nov 2017
DataRobot to boost AI in Singapore with new APAC headquarters
Boston-based supplier of artificial intelligence tools DataRobot is investing around $11m in a regional office and research outfit in Singapore Continue Reading
By- Aaron Tan, TechTarget
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Feature
07 Nov 2017
How Cyient streamlined its HR functions with the cloud
The India-based supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency and support its growing business Continue Reading
By- Aaron Tan, TechTarget
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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News
19 Sep 2017
Veritas takes stock of data management play
Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision Continue Reading
By- Aaron Tan, TechTarget
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E-Zine
22 Aug 2017
How banking technology has changed since the crash
In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading
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News
10 Jul 2017
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA