Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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Feature
12 Nov 2024
AWS storage: Key storage options in the Amazon cloud
We survey the key cloud storage options available from AWS, which include S3 object storage and its options, block storage in EBS and a range of file storage choices Continue Reading
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News
11 Nov 2024
Fresh concerns over NHS England registries procurement
Clinicians and technologists behind a number of medical devices registries being brought together by NHS England on a new common platform have accused the health service of flouting public sector procurement regulations Continue Reading
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News
02 Feb 2018
CIO interview: Aaron Powell, CDO, NHS Blood and Transplant
NHS Blood and Transplant chief digital officer Aaron Powell explains why pushing a digital transformation agenda has a real impact on people’s lives Continue Reading
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News
02 Feb 2018
Faster data is a safer bet for risk exposure
Betting platform service supplier FSB Technology (UK) has used GridGain’s in-memory database to support its existing PostgreSQL transactional system Continue Reading
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News
31 Jan 2018
Capita to offload non-core business units
Capita reveals it might sell some of its non-core business units after issuing a profit warning, which the CEO partly blames on its business being too broad and complex Continue Reading
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News
31 Jan 2018
Carillion not a like-for-like comparison with IT services firms, but an overt reminder
Although Carillion’s problems are unlikely to hit major IT services suppliers, its collapse is a reminder of the need to ensure good governance Continue Reading
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News
24 Jan 2018
Colt Technology Services outage: European customers hit by internet connectivity issues
Voice and data network provider Colt Technology Services suffers outage, blighting users in several European countries Continue Reading
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News
22 Jan 2018
Judge will take time to seek answers from EU court over Max Schrems Facebook privacy fight
The Irish High Court will take time to decide what questions to put before the European Court of Justice in a case with significant implications for EU and US trade and the privacy of EU citizens Continue Reading
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News
21 Jan 2018
Cloud firm speeds customer analytics with Pure Storage arrays
Cloudhelix replaces Pernix Data storage with Pure Storage FlashArray products to provide “brute force” performance approach for unpredictable customer workloads Continue Reading
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News
18 Jan 2018
Demand for cloud services drives increase in IT outsourcing
Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017 Continue Reading
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News
16 Jan 2018
Google to open five more datacentre regions across the globe in 2018
Cloud giant Google is on a mission to boost the capacity and performance of its services, through investments in new datacentres and subsea cables Continue Reading
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News
09 Jan 2018
Cloud firm scales Cloudian object storage to 2.5PB for GDPR
Calligo expands Cloudian Hyperstore from three nodes to 30 at worldwide datacentres, with object storage deployed for file-level and metadata capabilities suited to GDPR Continue Reading
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News
08 Jan 2018
Telco outsources digital transformation to Infosys
Belgium's biggest telco will cut legacy systems as part of a digital transformation project Continue Reading
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News
05 Jan 2018
Insurance broker Simply Business ditches legacy MPLS for SD-WAN
Insurance business finds networking a breeze after ditching its unresponsive managed services provider and implementing VeloCloud’s latest software-defined wide area network technology Continue Reading
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News
05 Jan 2018
Patch systems against Meltdown and Spectre, urges ICO
UK’s data protection watchdog is calling for organisations to apply security updates to mitigate against exploits of microprocessor flaws as soon as possible to safeguard personal data Continue Reading
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News
03 Jan 2018
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading
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News
03 Jan 2018
Colt to expand datacentre footprint in APAC
Datacentre service provider Colt is laying the groundwork to build datacentres in India and Singapore, and is working on new datacentre technologies to improve energy efficiency Continue Reading
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News
07 Dec 2017
Tieto wins Stockholm’s multimillion IT outsourcing contract
Swedish capital switches IT services provider after “administrative error” ruled original contractor out of agreement Continue Reading
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News
06 Dec 2017
Mayor of London opens Bangalore office to strengthen links with Indian businesses
City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital Continue Reading
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Feature
05 Dec 2017
The death of the mainframe is greatly exaggerated, says CA
With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
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News
05 Dec 2017
Third of Sweden's IT providers could be gone in two years
The IT services sector in Sweden will be decimated as hundreds of local suppliers disappear Continue Reading
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News
27 Nov 2017
UK IT professionals could lose out in a free trade deal between UK and India
There could be an increase in Indian IT professionals coming to work in the UK post-Brexit if a new trade deal is signed with India Continue Reading
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E-Zine
15 Nov 2017
CW ASEAN: How managed security services help to reduce cyber risk
The growing complexity and volume of cyber threats has led to rising demand for managed security services that provide the capabilities and technological know-how to combat cyber threats. In this month’s issue of CW ASEAN, read more about the pros and cons of using managed security services and considerations you should be aware of. Also, find out what organizations can do to put the odds in their favor when combating cyber threats. Continue Reading
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News
09 Nov 2017
Bangalore offers the best ecosystem for digital transformation, says Economist report
Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading
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News
31 Oct 2017
TomTom navigates move onto global HR platform
TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading
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E-Zine
24 Oct 2017
Where will artificial intelligence take us?
In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading
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News
18 Oct 2017
Cloud service spending almost matches traditional IT outsourcing
Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading
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News
16 Oct 2017
Puppet on why people, process and technology are mission critical to DevOps success
At the PuppetConf user and partner summit in San Francisco, Puppet and its customers shared insights on how best to address the people, process and technology sides of the DevOps success equation Continue Reading
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E-Zine
12 Oct 2017
CW Middle East: Internet of things can help Gulf countries to diversify
The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading
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News
11 Oct 2017
Teva Pharmaceuticals turns to cloud HR as it weathers difficult trading conditions
One of Israel’s largest manufacturing companies has invested more than $10m in cloud HR. The technology is helping Teva Pharmaceuticals turn its fortunes around. Continue Reading
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News
05 Oct 2017
Singapore’s public sector finds agility and speed in AWS
City-state’s government has been able to meet peak demands and address security issues through a cloud-based web-hosting platform powered by Amazon Web Services Continue Reading
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News
19 Sep 2017
Public sector cloud use still too focused on ‘low-hanging fruit’ IT projects, finds research
Public sector cloud adoption continues to rise, but wide-scale digital transformation success remains elusive, claims Cloud Industry Forum research Continue Reading
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News
30 Aug 2017
HCL expands global network with Swedish delivery centre
HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden Continue Reading
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E-Zine
24 Aug 2017
CW Nordics: Banks and startups increase collaboration
First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading
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E-Zine
22 Aug 2017
How banking technology has changed since the crash
In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading
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News
21 Aug 2017
HSBC streamlines mortgages with Capita software
Bank is using software to improve its mortgage application processes and subsequently increase business through brokers Continue Reading
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News
02 Aug 2017
IT outsourcing demand fuels record deal value in first half of 2017
The IT outsourcing market delivered its strongest half-year performance between January and June 2017, fuelled by the activity of the financial services industry and growing demand for IT services Continue Reading
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E-Zine
01 Aug 2017
The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town
In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading
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News
24 Jul 2017
IR35 reforms: IT contractor fleshes out details of potential HMRC legal challenge
Following the early-stage success of efforts to crowd-fund a legal challenge against the IR35 reforms, one of the IT contractors behind the campaign outlines details of what could happen next Continue Reading
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News
13 Jul 2017
HPE and CSC merger wins confidence of Zurich
Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension Continue Reading
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E-Zine
13 Jul 2017
CW Middle East: How women can fill the tech skills gap
The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading
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News
13 Jul 2017
Verizon denies data loss but admits potentially huge breach
Verizon has responded to reports of millions of customer records being exposed to the internet by saying no data was accessed by malicious third parties, but the incident raises thorny issues Continue Reading
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News
11 Jul 2017
Met Police signs £8m digital forensics deal
MASS wins seven-year contract to supply a digital forensics managed service to London’s Metropolitan Police Service Continue Reading
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News
30 Jun 2017
Dreamscape to merge with Singapore hosting provider in regional expansion
The Australian hosting provider will tap Vodien’s infrastructure to address the needs of mobile-first businesses in Southeast Asia that are going online for the first time Continue Reading
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News
26 Jun 2017
News UK dumps tape for backup with Zadara cloud storage
News publishing corporation saves up to 40% on hardware and software costs by switching in-house hardware for a cloud-first policy, using Zadara cloud storage as a backup target Continue Reading
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News
14 Jun 2017
British Airways to outsource contact centre work
British Airways is evaluating technologies from an outsourcing company as an option to replace contact centre staff Continue Reading
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E-Zine
08 Jun 2017
Ethical fears hinder growth of artificial intelligence in France
In this issue, read how France’s relatively slow adoption of artificial intelligence is partly the result of public confusion, and partly due to the way the French have approached the ethical debate around AI. Also, read now organisations in Europe are failing to address the most important risks because they do not have a structured approach to complying with the EU’s General Data Protection Regulation. And find out why, after 17 years, Dutch university TU Delft is saying goodbye to its legacy learning management system. Continue Reading
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News
06 Jun 2017
Lloyds bank staff will move to IBM in outsourcing deal
About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement Continue Reading
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News
25 May 2017
CBRE: Demand for colocation space in London holds firm in face of Brexit
The latest CBRE quarterly report, charting the performance of the European colocation market, shows demand for capacity in London has so far been unaffected by the triggering of Article 50 Continue Reading
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E-Zine
25 May 2017
CW Nordics: The trouble with connected things
In this issue, Finnish cyber security expert Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices. Also read how Icelandic airline Wow Air averted disaster through the use of application performance monitoring software when it embarked on a major expansion. And find out how, since December 2015, anyone playing popular sandbox game Minecraft has been able to build their worlds on the actual map of Sweden. Continue Reading
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News
02 May 2017
IT outsourcing going strong in the Nordics
IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading
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News
10 Apr 2017
Outsourcing service left Scottrade Bank customer data exposed
Mistake by outsourcing service provider left the details of 20,000 Scottrade Bank customers vulnerable to theft Continue Reading
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News
06 Apr 2017
Sweden’s Bisnode consolidates outsourced IT
Swedish firm Bisnode brings multiple IT services contracts under one roof Continue Reading
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News
04 Apr 2017
Chinese hacking group targeted firms through IT MSPs
Security researchers have uncovered a China-based cyber espionage campaign that targeted IT services firms and their customers, underlining the need for supply chain security Continue Reading
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News
30 Mar 2017
HMRC contractors leave over inside IR35 ruling
HMRC has begun classifying its public sector contractors as "inside IR35", prompting fears of a digital "brain drain" at the organisation Continue Reading
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
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News
16 Mar 2017
CIO interview: Jon Cheyne, IT director, National Theatre
We speak to the IT head at the National Theatre about what it means to have a 99% cloud strategy Continue Reading
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News
14 Mar 2017
Portakabin’s biggest-ever IT investment unifies CRM
Modular construction firm is moving to a single source of business information through cloud technology and services Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
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News
20 Feb 2017
Accenture to add thousands of US jobs as Trump effect spreads to IT
Accenture has promised to create more jobs in the US and invest $1.4bn in skills development Continue Reading
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News
17 Feb 2017
HPE services and CSC to become DXC Technology
The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
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News
10 Feb 2017
Rubbish digital collection needs to be addressed
Services like rubbish collection, that are usually outsourced, need greater digitisation to join up to council processes Continue Reading
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E-Zine
09 Feb 2017
CW Benelux: Is there a Dutch digital delusion?
On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading
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News
01 Feb 2017
Executive interview: Rackspace president Jeff Cotten reveals firm's big cloud bets for 2017
New Rackspace president Jeff Cotten reveals details of what the future holds for the managed cloud company now it's under new ownership Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
24 Jan 2017
GDS signals intent to move public sector off PSN
Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading
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News
20 Dec 2016
Digital Realty sets sights on loosening Equinix’s grip on global colocation market
Digital Realty's managing director for Europe, Middle East and Africa sets out how the business is drawing on its recent datacentre acquisitions to take Equinix on in 2017 Continue Reading
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E-Zine
15 Dec 2016
European law enforcement seeking smart ways to fight cyber crime
Cyber criminals are always likely to be better resourced than law enforcement. Now, national and regional police forces in Europe are switching tactics to even the odds. Under-resourced law enforcement needs a smarter approach as cyber crime becomes increasingly prevalent and sophisticated, backed by the money and expertise of organised crime groups set up and run as well-resourced and efficient professional business organisations. Cyber crime operations typically have teams dedicated to looking at open source intelligence, targets’ physical environments, weaknesses in supply chains, and potential collaborators inside target organisations to enable sophisticated, blended attacks that involve a combination of actions against a range of vulnerabilities, making them difficult to detect and defend against. Continue Reading
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News
18 Nov 2016
HCL completes integration of Volvo Group IT services
Deal sees 2,560 Volvo Group staff transferred to HCL, bringing mainframe expertise to Indian IT services firm Continue Reading
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News
09 Nov 2016
Australia’s IFC Logistics virtualises storage to prevent further outages
Australian logistics firm moved to virtualised storage through a managed service after a serious outage Continue Reading
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News
21 Oct 2016
Spotify on benefits of ditching its datacentres and going ‘all-in’ on Google cloud
Spotify’s vice-president of infrastructure opens up about the company’s datacentre downsizing plans, and how taking a multi-cloud to IT consumption would not work for the firm Continue Reading
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News
11 Oct 2016
IR35 dispute prompts mass walkout of IT contractors from MoD agency
Public sector IT contractors leave UK Hydrographic Office en masse over IR35 clampdown, Computer Weekly understands Continue Reading
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News
04 Oct 2016
Dymaxia: Combining cloud, IoT and wearables to manage the anxiety of autism
Canadian startup Dymaxia explains how it's using cloud, IoT and wearable devices to help autistic people manage anxiety Continue Reading
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Opinion
08 Sep 2016
A new nearshoring game is emerging
Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading
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E-Zine
31 Aug 2016
CW ASEAN: Small businesses dive into SaaS
In this month’s CW ASEAN, we look at why companies in Southeast Asia are embracing cloud. Increasingly, companies in the region are using the cloud by putting their applications there. Why is the cloud so compelling? What is the profile of these ASEAN companies? And what is it they are choosing to shift to the cloud? Continue Reading
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News
30 Aug 2016
Cloud firm Backbone relegates X-IO SAN with Atlantis tiered storage
London-based Backbone uses Atlantis USX as storage virtualisation layer on top of PCIe flash and X-IO and as a stepping stone to hyper-converged infrastructures Continue Reading
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E-Zine
30 Aug 2016
Get protected: The importance of security
It is not uncommon for computer systems to be compromised by a company’s own employees. In this week’s issue we look at the Sage data breach, which highlights the risk every organisation faces from its staff. Staff are often motivated by revenge, but sometimes internal logins can be compromised, enabling hackers to circumvent firewalls. Our CIO interview is TalkTalk’s CTO, Gary Steen, and we have a report from the Intel Developer Forum on the chipmaker’s future plans. Continue Reading
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News
30 Aug 2016
VMware to help enterprises manage AWS, Azure and Google cloud deployments
Virtualisation giant VMware offers enterprises a helping hand with managing multi-cloud environments, spanning AWS, Microsoft Azure and Google Cloud Platform Continue Reading
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News
26 Aug 2016
Rackspace sold to private equity house Apollo Global for $4.3bn
After weeks of speculation about its acquisition status, Rackspace confirms definitive agreement with private equity buyer Continue Reading
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News
29 Jul 2016
AWS vs Google vs Microsoft: How the enterprise cloud war is hotting up
With Amazon, Google and Microsoft all reporting strong growth on the back of cloud, we take a closer look at how they have achieved it Continue Reading
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News
29 Jul 2016
Mobile and video pay off for Google’s parent company Alphabet
Alphabet ascribes strong second quarter financial results to long-term investments in mobile and video as demand for advertising through these channels increases Continue Reading
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News
27 Jul 2016
Apple highlights services revenue and future bets as iPhone sales decline
Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit Continue Reading
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News
25 Jul 2016
Estonia seeks UK datacentre to protect citizens' personal data from hackers - report
The Baltic state is reportedly in early stage talks with the UK and Luxembourg governments about setting up a backup site in either country to protect citizens’ data from risk of hackers Continue Reading
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News
14 Jul 2016
Chef CTO urges action to prevent DevOps staff burnout
Chef CTO Adam Jacob has called on enterprises to cultivate a supportive working culture to protect DevOps staff from burnout Continue Reading
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News
11 Jul 2016
Case study: Odeon goes to hybrid cloud for digital transformation
Odeon cinema chain reveals how it is using hybrid cloud to power its digital transformation and tackle competitive threats Continue Reading
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Feature
08 Jul 2016
CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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News
07 Jul 2016
Amazon.com CTO cautions enterprises against underestimating value of test and development
Speaking at the AWS Summit in London, Amazon.com CTO hits out at legacy suppliers and urges enterprises to get experimental to protect themselves against competitive threats Continue Reading
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E-Zine
05 Jul 2016
How will UK IT adapt after Brexit?
In this week’s Computer Weekly, as the aftershocks continue from the UK’s decision to leave the European Union, we look at the implications and challenges for the UK technology community. Our latest buyer’s guide examines expense management software. And IT leaders discuss ethics in IT and debate the question – can you trust your technology? Read the issue now. Continue Reading
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News
04 Jul 2016
Facilities firm ISS picks IBM Watson IoT to manage client sites
Danish outsourcing and services firm signs new deal with IBM to use Watson’s internet of things capabilities to better manage its clients’ properties Continue Reading
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News
17 Jun 2016
Hays Recruitment service desk project is all gain and no pain
The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading
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News
02 Jun 2016
LogMeIn customers complain over price hikes and contract renewals
Remote management supplier denies not notifying customers about impending price rises and renewal dates, as end-user complaints mount Continue Reading
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News
27 May 2016
Bristol Water outsources IT as business model transforms
Bristol Water outsources IT to Wipro to support it through a period of transformation to its operating model Continue Reading
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News
19 May 2016
Lawmaker Vaizey hails UK role in resolving datacentre sovereignty issues
Digital economy minister talks up government’s work in supporting the growth of the UK’s technology sector Continue Reading
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News
04 May 2016
Shell the latest multinational to insource IT offshore
Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India Continue Reading
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News
25 Apr 2016
Lloyds Bank offshores more IT roles to India
Lloyds Banking Group is offshoring more IT jobs to India as part of its latest cost-cutting announcement Continue Reading
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News
19 Apr 2016
Singapore SME makes HR analytics affordable for other small companies
A small supplier in Singapore is offering other SMEs a SAS-based HR software shared service Continue Reading
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News
12 Apr 2016
UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge
Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution Continue Reading
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News
30 Mar 2016
Security should be driven by business, says Corvid’s Andrew Nanson
Information security should be business-driven and investments assessed for their effectiveness and business value, according to Corvid CTO Continue Reading
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Feature
29 Mar 2016
Hunters: a rare but essential breed of enterprise cyber defenders
They wait, they watch, they search the outer reaches of networks and the darkest corners of the web, setting traps, crafting tools, collecting evidence and going in pursuit: they are the hunters Continue Reading
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News
29 Mar 2016
Dell offloads services arm to fund EMC acquisition
Dell dumps its services business as it gets ready to take over EMC Continue Reading
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News
24 Mar 2016
The dawn of managed services in the Middle East
Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading