Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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Opinion
17 Dec 2024
Using AI to build stronger client relationships in 2025
On the Twelfth Day of AI, we explore the key benefits of Copilot, the potential risks, barriers to adoption, and strategies for ensuring successful implementation. Continue Reading
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News
17 Dec 2024
How NCS is tackling the enterprise IT market
The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market Continue Reading
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News
10 Aug 2021
Ransomware demands and payments hit new records
Ransomware groups continue to intensify their operations as ransom demands and payments increase alongside use of “quadruple extortion” tactics during first half of 2021 Continue Reading
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News
23 Jul 2021
Kaseya obtains universal ransomware decryptor
Kaseya says it obtained a ransomware decryptor key from a trusted third party, but there is no word on whether a ransom was paid Continue Reading
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News
22 Jul 2021
Beeinfotech PH opens telco-neutral datacentre in the Philippines
Datacentre startup is touting carrier neutrality, bespoke services and cyber security capabilities to meet the growing demand for co-location services in the Philippines Continue Reading
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Feature
19 Jul 2021
Storage-as-a-service: Consumption models from the big six
We look at the big six storage makers’ consumption model offers, which allow customers to pay for on-prem hardware and cloud storage capacity on a pay-per-use basis, within limits Continue Reading
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Blog Post
15 Jul 2021
Smart Buildings and IoT: Supporting a safe return to the office
Quocirca’s Smart Buildings and IoT Study analyses how IoT-enabled smart buildings are presenting new opportunities for managed service providers (MSPs) in the post-pandemic workplace. As more ... Continue Reading
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News
14 Jul 2021
More than half of European IT outsourcing spending will soon be on cloud services
Cloud services will soon be the largest part of the IT services market in Europe, as enterprises invest in them as part of their Covid-19 recovery strategies Continue Reading
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News
12 Jul 2021
Kaseya VSA services coming online after week-long outage
Kaseya has successfully deployed a patch to its ransomware-hit VSA product as per a revised schedule, and customers are beginning to come back online Continue Reading
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Opinion
09 Jul 2021
Choose the right ITSM tool for digital era success
IT service management (ITSM) tools are essential for many organisations to help optimise the design, delivery, support, use and governance of IT, but not all ITSM solutions are created equal, therefore selecting the right one is crucial Continue Reading
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Blog Post
08 Jul 2021
How zero-trust security can bolster Managed Print Services (MPS) offerings
MPS providers must build expertise to address the zero-trust requirements of their customers. This means offering and implementing a multi-layered security proposition to protect printing across ... Continue Reading
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News
08 Jul 2021
Kaseya apologises for extended downtime after ransom attack
CEO of Kaseya apologises after pushing back the restoration of the firm’s VSA service following a REvil ransomware attack Continue Reading
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News
08 Jul 2021
IT and business services spending bounces to new heights
Second-quarter results reveal IT and business services spending at a new high, in stark contrast to the Covid-19-hit quarter a year ago Continue Reading
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News
07 Jul 2021
Opportunists seen targeting Kaseya REvil victims
Malwarebytes researchers highlight new spam campaign targeting businesses impacted by the ongoing Kaseya REvil ransomware incident Continue Reading
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News
06 Jul 2021
About 60 Kaseya customers hit by REvil
Kaseya has revised upward the number of managed service providers compromised by the REvil ransomware gang in a supply chain attack at the weekend Continue Reading
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News
05 Jul 2021
REvil crew wants $70m in Kaseya ransomware heist
Two days after one of the largest ransomware attacks in history by the REvil/Sodinokibi gang, the security community is assessing its next moves, while over 1,000 victims remain in limbo Continue Reading
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News
05 Jul 2021
Ascendas India Trust to build datacentre near Mumbai
New datacentre campus near Mumbai will deliver 90MW of power to host technology and cloud suppliers as well as large Indian companies in a fast-growing market Continue Reading
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News
22 Jun 2021
UK SMEs lack capacity to fend off cyber attacks
Three-quarters of UK SME leaders would not have sufficient capacity or expertise to deal with a cyber attack, according to a report Continue Reading
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News
17 Jun 2021
Accenture acquisition will expand services that help customers be more like Tesla
Accenture’s latest acquisition will boost the part of the organisation that helps manufacturers and engineering firms be more like Tesla Continue Reading
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News
15 Jun 2021
UK IT outsourcing set to continue after service levels improve during pandemic
UK organisations will increase IT outsourcing following the Covid-19 pandemic Continue Reading
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News
11 Jun 2021
Australia names ‘strategic’ datacentre operators
Australia’s Digital Transformation Agency certifies Macquarie Telecom, Canberra Data Centres and Australian Data Centres as strategic operators for hosting government data Continue Reading
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News
04 Jun 2021
Indian IT giants cut carbon emissions by 85% as pandemic stops travel
Spurred by pandemic-related challenges, India’s IT industry has slashed travel costs and carbon emissions through the use of the latest technology Continue Reading
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News
02 Jun 2021
SA-based MSP shuns HCI for Nebulon cloud-defined storage
SYSDBA needed to refresh its HPE 3PAR arrays, and so looked at hyper-converged but decided on cloud-defined storage from Nebulon that marries local storage with a cloud control plane Continue Reading
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News
19 May 2021
India’s HCL to hire 1,000 tech professionals in the UK
Indian IT suppliers set to create thousands of IT jobs in the UK, which supports their intention to have more staff based closer to customers Continue Reading
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News
17 May 2021
Government seeks input on supply chain security
Amid concerns that too few companies are addressing vulnerabilities in their supply chain, DCMS is opening a consultation on new measures to enhance security Continue Reading
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News
05 May 2021
Sophos: How timely intervention stopped a ProxyLogon attack
A recent incident at an undisclosed customer sheds new light on how malicious actors exploit unpatched Microsoft Exchange servers Continue Reading
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News
04 May 2021
Half of organisations breached via a third party in 12 months
New report highlights the risks of outsourcing key business processes without paying due care and attention to your service provider’s security Continue Reading
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News
28 Apr 2021
Red Hat eyes edge computing workloads
Open-source juggernaut has enriched its enterprise Linux and OpenShift offerings to support edge computing workloads better Continue Reading
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News
27 Apr 2021
Wipro and Google Cloud deepen partnership
Wipro earns application development specialisation from Google Cloud following an earlier move to migrate SAP workloads to Google Cloud Platform Continue Reading
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Opinion
16 Apr 2021
The Secret IR Insider’s Diary – from Sunburst to DarkSide
From dealing with SolarWinds fallout to ransomware attacks, it’s been a busy few weeks for the Secret IR Insider, but they've picked up some new tricks along the way Continue Reading
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Blog Post
15 Apr 2021
Throwback Thursday: Private cloud in contexts old and new
What a difference a decade can make. When we looked at the world of private cloud almost a decade ago, it was a new idea to many people – so new, in fact, that we had to define it for them. In ... Continue Reading
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News
14 Apr 2021
Europe provides growth for TCS despite year floored by pandemic
Tata Consultancy Services grows its continental European business despite economic slowdown brought by Covid-19 restrictions Continue Reading
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News
09 Apr 2021
Global demand for IT and business services highest ever for first quarter
Global demand for IT and business services began the year strongly, with a record first quarter Continue Reading
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E-Zine
30 Mar 2021
The ticking timebomb of IR35
In this week’s Computer Weekly, we reveal that IT contractors are seeking a multimillion-pound payout after confusion over the forthcoming IR35 tax reforms. Many firms are building data lakes to improve their analytics – we examine the storage implications. And we talk to the CIO at the London School of Economics. Read the issue now. Continue Reading
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Feature
23 Mar 2021
Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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E-Zine
16 Mar 2021
Containers play a key role in post-pandemic IT architectures
In this week’s Computer Weekly, our latest buyer’s guide examines the key role that container technology will play in post-pandemic IT architectures. The UK government is under fire for its opaque approach to gigabit broadband strategy. And we assess the storage options for the growing volumes of unstructured data. Read the issue now. Continue Reading
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Opinion
15 Mar 2021
Reimagining outsourcing after Covid-19
Covid-19 has changed how businesses interact with their suppliers. Here are five steps companies can take to manage their outsourcing ecosystem in the post-pandemic world Continue Reading
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News
08 Mar 2021
Wipro makes its biggest acquisition ever with $1.45bn takeover
Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering Continue Reading
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News
04 Mar 2021
IR35 private sector reforms: HMRC under fire over ‘omission’ of employers’ NI from webinar guidance
HM Revenue & Customs confirms it has corrected a calculation error in a recent educational IR35 webinar that saw it fail to factor in employers’ NI in examples of how payments should be made between end-clients, agencies and PSCs post-April 2021 Continue Reading
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Feature
01 Mar 2021
The driving force behind the EU colocation market’s climate-neutral push
Colocation and hyperscale datacentre providers across Europe are under pressure from governments, regulators and the user community to curb carbon emissions Continue Reading
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News
24 Feb 2021
Businesses forced to ask IT service providers for help during pandemic
IT service providers have been approached by long-time enterprise customers asking for price cuts due to the impact of the pandemic Continue Reading
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News
18 Feb 2021
Google Cloud partners Tata Communications in India
Tata Communications will offer managed services for Google Cloud that will include cloud architecture planning and workload migration Continue Reading
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News
17 Feb 2021
Finnish IT sector demand increases after months of decline
IT sector in Finland sees small signs of recovery as demand increases after months of Covid-19-related decline Continue Reading
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News
09 Feb 2021
Oracle claims major win in Australian public sector
Australian Data Centres will deploy Oracle’s Dedicated Region Cloud@Customer to host cloud services for the federal government Continue Reading
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News
28 Jan 2021
TCS rings in the new year on a roll
India’s Tata Consultancy Services recorded one of its strongest third-quarter earnings and grew its brand value amid a global pandemic Continue Reading
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News
27 Jan 2021
Mimecast breach was work of SolarWinds attackers
Mimecast’s investigation into a January 2021 breach of its systems turns up evidence that the culprit was the same group that targeted SolarWinds in December Continue Reading
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News
26 Jan 2021
Saudi IT spending to hit $11bn in 2021
Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists Continue Reading
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News
20 Jan 2021
Malwarebytes also hit by SolarWinds attackers
The nation state group that attacked SolarWinds in December got inside Malwarebytes by exploiting privileged access to its Microsoft Office 365 tenant, the firm reveals Continue Reading
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E-Zine
14 Jan 2021
CW Middle East: $60m venture capital fund targets 120 startups
Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Also read how Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy. Continue Reading
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News
13 Jan 2021
European IT outsourcing spend up in 2020 after cloud boost
IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought Continue Reading
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News
18 Dec 2020
Three options for managing outsourcing relationships
At some point, IT leaders need to take a hard look at existing outsourcing contracts to understand how well they reflect current business practices Continue Reading
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News
10 Dec 2020
After critical year, Vodafone trains security sights on CNI market
Vodafone’s security head Steve Knibbs explains how he plans to bring the lessons of a transformative few years in cyber security to bear on new markets Continue Reading
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Opinion
27 Nov 2020
How to modernise identity governance and administration
Modernising identity governance and administration (IGA) capabilities is essential for organisations to manage identities effectively to ensure they remain competitive, compliant and secure Continue Reading
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Tip
20 Nov 2020
5 ways a remote hands data center ensures colocation success
Off-site hardware upkeep can be tricky and time-consuming. With remote hands options, your admins can delegate routine maintenance and monitoring to trained, on-site service staff. Continue Reading
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News
12 Nov 2020
Financial Stability Board says it’s time to talk about IT outsourcing risks
International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector Continue Reading
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News
12 Nov 2020
TCS acquires Prudential Financial tech operation unit for free
Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit Continue Reading
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News
10 Nov 2020
Deutsche Bank to sell retail banking IT unit to TCS for €1
Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1 Continue Reading
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E-Zine
20 Oct 2020
Why is IBM splitting in two and what does it mean for CIOs?
In this week’s Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer’s guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now. Continue Reading
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News
20 Oct 2020
Rackspace expands Singapore office, eyes ASEAN market
Managed cloud services supplier expands regional office to develop deeper relationships with local customers as demand for its services grows Continue Reading
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News
13 Oct 2020
Can chameleon Big Blue change its colours?
IBM is renowned for reinventing itself. It now plans to spin out its Global Technology Services business, a division that was once its crown jewels Continue Reading
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News
09 Oct 2020
TCS results signal enterprise readiness to spend on IT after Covid-19 pause
TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown Continue Reading
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E-Zine
08 Oct 2020
CW Middle East: Egypt’s datacentre plans take a step forward
While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt’s parliament has passed a data protection law. Also read how the Europe, Middle East and Africa region has seen traditional IT outsourcing deals reduce in value by 21%, while the business process outsourcing market fell by 9%. Continue Reading
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News
08 Oct 2020
Accenture acquires NZ firm to bolster SAP practice
Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand Continue Reading
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News
06 Oct 2020
CISOs struggle to keep up with MITRE ATT&CK framework
Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley Continue Reading
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News
22 Sep 2020
GDS reviewing Cloud First policy post-Schrems II
Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows Continue Reading
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News
21 Sep 2020
Big questions to be answered over TikTok and WeChat reprieve
TikTok and WeChat seem to have received a stay of execution, but big questions and contradictions remain Continue Reading
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Opinion
17 Sep 2020
Security Think Tank: Edge security in the world of Covid-19
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentre to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
16 Sep 2020
Security Think Tank: Edge datacentre security depends on specific needs
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
15 Sep 2020
Security Think Tank: No secret sauce for edge security, just good practice
That datacentre security is a complex subject is not in doubt, and given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
10 Sep 2020
HMRC signs up Fujitsu for two years of user computing support
As it disentangles the Aspire contract, HMRC has been working directly with key IT suppliers, with this latest agreement providing managed desktop IT Continue Reading
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News
10 Sep 2020
Edinburgh council to create smart city operations centre
Edinburgh council extends an outsourcing agreement with CGI as it steps up its smart city programme Continue Reading
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News
10 Sep 2020
Datacentre firm Equinix investigating ransomware attack
A number of internal systems at cloud and datacentre firm Equinix have been affected by a ransomware attack Continue Reading
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Opinion
04 Sep 2020
Security Think Tank: Beware security blind spots at the edge
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
02 Sep 2020
Sharing responsibility: Why we need to work together to keep the cloud secure
The education sector has been fundamentally altered by months of lockdown, with cloud services topping must-have lists for academic staff, but now it’s time to consider security Continue Reading
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News
02 Sep 2020
App integration means emergency services can identify caller location in three words
Capita integrates What3words app into its emergency services control centre platform to help respondents identify the exact location of people who need help Continue Reading
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News
25 Aug 2020
Council to connect hundreds of its sites through wide area network
Local authorities invest in networking and contact centre technology through IT outsourcing contracts Continue Reading
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E-Zine
20 Aug 2020
CW APAC: Expert advice on hybrid cloud
Despite numerous benefits, organisations with lots of legacy applications can’t or won’t move everything to the public cloud. Some organisations may also choose to retain sensitive data on-premise for security reasons. In this edition of Expert Advice, we look at why and how APAC firms are deploying and managing their hybrid cloud infrastructure. Read the issue now. Continue Reading
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News
12 Aug 2020
EU and US start discussions on ‘enhanced’ Privacy Shield data-sharing agreement
Talks begin on a successor to the Privacy Shield EU-US data-sharing agreement declared unlawful in July 2020 – a decision by the European Court of Justice that left thousands of businesses facing legal uncertainty Continue Reading
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News
12 Aug 2020
NHS SBS spies £75m savings on IT purchases through new procurement framework
NHS organisations and public sector bodies will be encouraged to use £500m procurement framework to acquire IT software and hardware in a more cost-effective way Continue Reading
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News
07 Aug 2020
India’s software industry calls for cuts to red tape
Software industry lobby group iSpirt has called on the Indian government to ease the administrative burden of complying with rules related to taxes and trade Continue Reading
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News
04 Aug 2020
Nordic enterprises look for SAP price reductions as they navigate Covid-19
Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions Continue Reading
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News
24 Jul 2020
A question of trust: University and supplier on the hook for data breach
Data on students at the University of York was stolen in a ransomware attack on a supplier two months ago, and the response of both parties raises serious questions Continue Reading
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News
22 Jul 2020
Privacy Shield: Companies face new hurdles to legally transfer data to the US
Businesses will have to conduct legal assessments to ensure they can transfer data from the EU to the US and other countries, following a European Court of Justice ruling Continue Reading
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News
16 Jul 2020
What do Accenture’s UK job cuts mean to the IT services industry?
Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption. Continue Reading
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News
15 Jul 2020
Huge declines in traditional outsourcing as Covid-19 puts a stop on deals
Traditional IT outsourcing deals value plummets in the last quarter as contracts dry up amid Covid-19 disruption Continue Reading
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News
08 Jul 2020
Oracle ups ante in cloud wars with dedicated customer regions
Oracle’s Dedicated Region Cloud at Customer will let enterprises run an entire cloud region in their own datacentres in a potentially game-changing move Continue Reading
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News
07 Jul 2020
MSP Xchanging attacked in ransomware incident
Specialist managed services provider is restoring customer access to systems after an unspecified ransomware incident Continue Reading
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News
07 Jul 2020
Nutanix claims growth in ASEAN amid growing cloud adoption
Nutanix’s business in ASEAN grew by over 40% as the region’s enterprises warm to hybrid and multi-cloud services Continue Reading
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News
02 Jul 2020
Accenture to cut 900 UK staff
Accenture is cutting 900 jobs in the UK, as business levels drop amid the global Covid-19 pandemic Continue Reading
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News
24 Jun 2020
Google opens Jakarta cloud region amid Indonesia’s booming digital economy
Alphabet and Google CEO Sundar Pichai lends weight to online launch event, underscoring cloud supplier’s resolve to carve out a bigger slice of the country’s fast-growing public cloud market Continue Reading
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News
17 Jun 2020
HPE aims to hit right note for 5G with edge orchestrator
Tech firm says new release gives power back to telcos to offer value-added edge computing services such as AI-powered video analytics, industrial automation and VR retail services Continue Reading
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News
17 Jun 2020
Macquarie eyes government contracts with new Canberra datacentre
New Macquarie datacentre in the Australian capital designed to achieve Tier 4 datacentre standards will deliver 1.5MW of capacity by December 2020 Continue Reading
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News
12 Jun 2020
How the RHS overcame Covid-19 to create first online-only Chelsea Flower Show in just eight weeks
The technology and digital teams at The Royal Horticultural Society discuss the work that went on behind the scenes to transform the Chelsea Flower Show into a virtual event with just weeks to plan Continue Reading
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News
11 Jun 2020
CISOs buying into unified security proposition
The time is right for all-in-one security solutions, according to a report Continue Reading
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News
03 Jun 2020
Security procurement framework goes live for NHS and public sector
Cyber Security Services Framework, developed by NHS Shared Business Services, has formally launched Continue Reading
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News
03 Jun 2020
How Australia’s Shockbyte scales with cloud
Australian game server provider Shockbyte uses bare metal servers on the cloud to meet the needs of demanding gaming applications and to grow its global footprint Continue Reading
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News
02 Jun 2020
VMware vulnerability leaves private clouds open to takeover
Ethical hackers from Citadelo uncovered a vulnerability in VMware Cloud Director that left private cloud owners open to takeover Continue Reading
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News
29 May 2020
How Sega Europe slashed incident response times using cloud SIEM
Gaming company’s SOC radically improves its operational efficiency with Sumo Logic’s cloud SIEM service Continue Reading
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News
22 May 2020
Small firms seize digital lifeline to get back to business
Research shows Covid-19 crisis has kick-started a small business digital revolution to power recovery, with over a quarter of firms responding to running their businesses remotely with videoconferencing Continue Reading
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News
20 May 2020
Serco exposes contact tracers’ data in email error
Error saw almost 300 coronavirus contact tracers’ email addresses made visible to other recipients of the message Continue Reading
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News
14 May 2020
China targeting Covid-19 researchers through IT suppliers, claims US
The US CISA says it is seeing targeting and attempted network compromise of Covid-19 research centres by China Continue Reading
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News
13 May 2020
COO interview: Suresh Viswanathan, TSB
TSB’s chief operating officer is overseeing the bank’s operations as it strives to build the right kind of IT reputation Continue Reading