Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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Opinion
17 Dec 2024
Using AI to build stronger client relationships in 2025
On the Twelfth Day of AI, we explore the key benefits of Copilot, the potential risks, barriers to adoption, and strategies for ensuring successful implementation. Continue Reading
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News
17 Dec 2024
How NCS is tackling the enterprise IT market
The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market Continue Reading
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Feature
26 Sep 2023
IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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News
25 Sep 2023
How Liverpool FC is tapping cloud and data analytics
Liverpool Football Club is leveraging data analytics and cloud technology to improve fan engagement and enable its media production team to work more efficiently Continue Reading
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News
22 Sep 2023
How Confluent is tapping the groundswell in data streaming
Confluent CEO Jay Kreps talks up the misconceptions of Kafka and what the company is doing to help customers better leverage the capabilities of the technology Continue Reading
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News
20 Sep 2023
How Google is priming its infrastructure for the AI wave
The technology giant is integrating purpose-built hardware with an optimised software stack to meet the heightened computational demands of next-generation AI workloads Continue Reading
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18 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, as HCLTech’s Ashish Gupta explains. Continue Reading
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News
15 Sep 2023
Manchester police data breach a classic supply chain incident
The developing data breach at Greater Manchester Police follows a cyber attack on the systems of a key supplier of ID services to the force Continue Reading
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News
08 Sep 2023
How Netskope is driving growth in APAC
Netskope is growing at over 50% year on year in the Asia-Pacific region, but the single-vendor SASE supplier is not limiting its customers to its own offerings Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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Feature
05 Sep 2023
HPE storage comes with full IT stack, hybrid cloud and as a service
Storage profile: We look at HPE, its Alletra storage refresh, and Greenlake and the ways the company is re-branding as a full-stack provider across on-prem and hybrid cloud Continue Reading
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News
05 Sep 2023
Executive interview: ManageEngine president Rajesh Ganesan on the ‘three Ws’ of digital change
Today's IT management model must assume that the workforce can operate from any workplace and use any workload with ease and security, as the security and service management software supplier explains Continue Reading
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News
01 Sep 2023
Google Cloud eyes bigger market share with AI
Google Cloud CEO Thomas Kurian is confident the company’s generative AI capabilities will enable it to grow faster than the market and narrow the gap with rivals Continue Reading
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News
24 Aug 2023
AWS debuts Dedicated Local Zones with Singapore government as first customer
The new offering will be fully managed by AWS, built for exclusive use by a customer or community, and placed in a customer-specified location or datacentre Continue Reading
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News
16 Aug 2023
NCSC expands Cyber Incident Response service more widely
The NCSC has added a level to its CIR programme to enable more cyber attack victims to take advantage of the service, which offers access to assured incident response specialists Continue Reading
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News
15 Aug 2023
Biometrics and surveillance camera commissioner resigns
Dual biometrics and surveillance camera watchdog will step down at the end of October 2023, noting that while he agreed to stay on until the Data Protection and Digital Information Bill received royal assent, continuing delays to its passage means he will not be able to effectively discharge his functions Continue Reading
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News
12 Aug 2023
Datacentre management vulnerabilities leave public clouds at risk
At the annual DEF CON hacking convention, researchers from Trellix have disclosed multiple vulnerabilities in key datacentre products underpinning the world’s public cloud infrastructure Continue Reading
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News
01 Aug 2023
Singtel adds Zscaler SSE to managed security services portfolio
Singtel teams up with Zscaler to offer a managed security service edge service as it looks to ramp up its enterprise business Continue Reading
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News
31 Jul 2023
SUSE takes aim at Red Hat in Linux, Kubernetes play
SUSE CEO Dirk-Peter van Leeuwen outlines strategy to capture the Kubernetes opportunity and offer enterprises an alternative to RHEL following Red Hat’s decision to limit access to RHEL source code Continue Reading
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News
26 Jul 2023
Cyber attack on IT supplier hits two major ambulance trusts
Ambulance trusts serving millions across southern England have been hamstrung for the past week after a cyber attack took down their hosted patient records system Continue Reading
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News
20 Jul 2023
Online Safety Bill screening measures amount to ‘prior restraint’
The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression Continue Reading
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News
18 Jul 2023
Traditional IT outsourcing rockets as Europe’s businesses cut costs
Overall spending on IT services is up in European countries despite continued reduction in investments in cloud-based contracts Continue Reading
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News
10 Jul 2023
How Confluent is maintaining its edge in event streaming
Confluent co-founder Jun Rao talks up the company’s business and how it competes with hyperscalers and other suppliers of managed Kafka services Continue Reading
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News
06 Jul 2023
VMware ramps up on sovereign cloud in APAC
VMware is working with local partners to deliver sovereign cloud services in the region, amid growing sovereignty interests among governments and the need maintain business continuity Continue Reading
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News
30 Jun 2023
SGN pens IT service desk outsourcing deal
Utility company SGN renews its internal IT services managed services contract with new supplier Continue Reading
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News
22 Jun 2023
UK pension scheme expands relationship with IT services giant TCS
Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011 Continue Reading
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News
22 Jun 2023
Lloyds Bank to open tech centre in India
UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers Continue Reading
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News
20 Jun 2023
Union chief calls for outsourced services to be brought in-house
Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests Continue Reading
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News
19 Jun 2023
Salvation Army’s trading arm sets sights on helping enterprises reuse their IT devices
Trading arm of Christian church charity The Salvation Army is expanding beyond textile recycling to help businesses reuse and recycle their e-waste Continue Reading
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News
14 Jun 2023
Ransomware-stricken Capita to run Action Fraud successor
A £50m deal to replace the Action Fraud service has been handed to PwC and Capita, which is facing investigations over its handling of customer data in a ransomware incident Continue Reading
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News
12 Jun 2023
Ofcom data stolen in MOVEit cyber attack
Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang Continue Reading
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News
08 Jun 2023
Clop may have been sitting on MOVEit vulnerability for two years
The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years Continue Reading
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News
07 Jun 2023
Clop cyber gang claims MOVEit attack and starts harassing victims
The Clop cyber extortion and ransomware operation is demanding organisations pay a ransom to avoid data stolen via an exploited vulnerability in a file transfer product being leaked Continue Reading
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News
06 Jun 2023
Indian IT services giant takes UK teachers’ pensions contract from Capita
Tata Consultancy Services bolsters its growing UK public sector customer base with key contract win Continue Reading
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News
30 May 2023
Downstream breaches of Capita customers spreading
As many as 90 organisations that used Capita services have now reported data breaches arising from various security incidents at the outsourcer Continue Reading
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E-Zine
16 May 2023
Microsoft and Google go into battle for enterprise AI
In this week’s Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled their plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won’t work without cultural change as well. And we examine the emerging practice of FinOps as part of cloud automation projects. Read the issue now. Continue Reading
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News
15 May 2023
Demand for access to talent driving UK IT outsourcing growth
Organisations in the UK are increasing the amount of IT work they outsource to enable them to access talent Continue Reading
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News
15 May 2023
Post Office executive told to report false bill of health on controversial software
A 2010 Post Office internal review of the Horizon software was designed to ignore the system’s problems to reassure stakeholders amid questioning of its reliability Continue Reading
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News
10 May 2023
Black Basta ransomware attack to cost Capita over £15m
Exceptional costs arising from the March 2023 Black Basta ransomware attack on the systems of outsourcer Capita will be somewhere between £15m and £20m, the organisation says Continue Reading
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News
05 May 2023
Capita pension clients told data may have leaked
Capita has told trustees of some of the pension funds for which it provides outsourced services that their customer data may have been stolen by the Black Basta ransomware operation Continue Reading
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Opinion
05 May 2023
Security Think Tank: Thinking beyond IAM in the cloud
Looking beyond IAM, there are other aspects of securing public cloud environments that admins can reasonably expect to control Continue Reading
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News
27 Apr 2023
Google Cloud seals bug that could have led to data breaches
The Asset Key Thief vulnerability gave rise to multiple potential attack scenarios that could have impacted thousands of Google Cloud users, but has now been safely fixed Continue Reading
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E-Zine
25 Apr 2023
Data a driving force at Aston Martin Formula One
In this week’s Computer Weekly, we speak to Aston Martin Formula One’s Clare Lansley to find out how digital transformation helps the team to move further up the F1 grid. We explore how automation and AI is helping businesses tackle rising costs and also look into the maturity of Industry 4.0 initiatives. Read the issue now. Continue Reading
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News
20 Apr 2023
3CX incident may be world’s first double supply chain attack
It’s supply chain attacks all the way down as Mandiant publishes information suggesting that the 3CX software supply chain compromise was initiated via a prior software supply chain compromise Continue Reading
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News
18 Apr 2023
Reduced spending on cloud services weighs European IT services market down
Reduced spending on cloud services in the EMEA region meant a year-on-year drop in total IT and BPO services spend Continue Reading
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News
18 Apr 2023
Tech spending in India to grow by 9.6% in 2023
Digital initiatives in the public sector along with investments in telecoms and other areas are expected to spur technology spending in India this year Continue Reading
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News
17 Apr 2023
Charity data stolen in ransomware attack on supplier
A number of charities in Ireland and the UK have had their data compromised following a ransomware attack on an IT supplier Continue Reading
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News
14 Apr 2023
Global spending on IT and BPO down as cloud deals slow
Spending on IT and BPO services drops as demand for cloud services slows Continue Reading
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News
06 Apr 2023
Clop ransomware booms in March as Fortra zero-day pays off for gang
Backed by the threat actor tracked variously as Gold Tahoe and TA505, the Clop ransomware operation hit new ‘heights’ of activity last month, according to researchers Continue Reading
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News
05 Apr 2023
Developers say Apple and Google are running app store monopolies
Coalition for App Fairness and its members speak to Computer Weekly about alleged anti-competitive practices of Apple and Google in their respective app stores, and call for urgent regulatory action to level the playing field Continue Reading
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E-Zine
04 Apr 2023
Revitalising UK digital government
In this week’s Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK’s digital strategy? We examine the container management platforms from the big six storage suppliers. And we look at the challenges of achieving IT sustainability while continuing to drive digital innovation. Read the issue now. Continue Reading
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News
03 Apr 2023
Three-day Capita outage was result of cyber attack
Public sector outsourcer Capita has confirmed a major outage which began on 31 March was the result of a cyber attack affecting its Office 365 apps Continue Reading
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News
31 Mar 2023
How Australian organisations can plug the cloud skills gap
Organisations will need to acquire a broader set of skills and invest in reskilling and employee experience to attract and retain cloud talent Continue Reading
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News
30 Mar 2023
OSC&R supply chain security framework goes live on Github
The OSC&R framework for understanding and evaluating threats to supply chain security has made its debut on Github to allow anybody to contribute to the framework Continue Reading
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News
30 Mar 2023
Reactive approach to cyber procurement risks damaging businesses
Too many organisations are following a reactive approach to cyber security, which WithSecure believes is stifling security teams ability to demonstrate value and align with business outcomes Continue Reading
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News
30 Mar 2023
3CX unified comms users hit by supply chain attacks
Ongoing supply chain attacks against customers of UC firm 3CX appear to be linked to North Korean threat actors Continue Reading
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News
28 Mar 2023
Inside Group-IB’s cyber security playbook
A focus on threat intelligence, fraud protection and its work with Interpol has enabled Group-IB to compete against bigger rivals in the market Continue Reading
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News
24 Mar 2023
Accenture to cut 19,000 jobs globally
Accenture is cutting ‘structural’ costs which includes a reduction of 19,000 staff and a consolidation of office space Continue Reading
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News
21 Mar 2023
Hitachi Energy emerges as victim of Clop gang’s Fortra attack
The power and energy division of Japanese conglomerate Hitachi has disclosed that it has fallen victim to a Clop cyber attack, but insists customer data is safe Continue Reading
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News
16 Mar 2023
Rubrik customer, partner data exposed in possible Clop attack
Rubrik was supposedly compromised by the Clop ransomware gang via a zero-day vulnerability in a managed file transfer software package it uses Continue Reading
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Podcast
10 Mar 2023
Podcast: Why DBaaS and what problems does it solve?
We talk to Tobias Ternström of Nutanix about how the enterprise landscape has seen thousands of databases from multiple vendors mushroom and how database as a service can help manage that complexity Continue Reading
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News
02 Mar 2023
UK government migration scheme to boost tech ties with India
The UK has agreed to allow thousands of young Indian professionals to work for two years in the UK as part of a migration exchange Continue Reading
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News
01 Mar 2023
APAC is proving to be ‘substantial growth engine’ for Rimini Street
Rimini Street CEO Seth Ravin outlines growth opportunities in Asia-Pacific and discusses the company’s move up the support value chain Continue Reading
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News
27 Feb 2023
How Dell is future-proofing its business
Dell Technologies is building a more resilient supply chain, investing in growth areas like edge and multicloud, and responding to shifts in consumption models to position itself for long-term growth Continue Reading
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News
21 Feb 2023
Care provider’s IT capability expands to support wider sector and beyond
Care Plus’s IT operation went from being under NHS control to an autonomous department selling its services Continue Reading
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Opinion
15 Feb 2023
What charities should know about ransomware and reputational threats
The NCSC recently called for charities to elevate their cyber security practice. Find out why charities are a soft target for cyber criminals, and what they can do to fight back Continue Reading
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News
09 Feb 2023
How Check Point is keeping pace with the cyber security landscape
Check Point Software CEO Gil Shwed talks up the company’s growth areas, its approach to cloud security and the impact of generative AI on cyber security Continue Reading
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Feature
07 Feb 2023
APAC buyer’s guide to SASE
In this buyer’s guide on secure access service edge services, we look at the benefits of the technology, key considerations and the market landscape Continue Reading
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News
03 Feb 2023
BDx to open fourth datacentre in Hong Kong
Big Data Exchange’s upcoming HKG8 facility will provide hyperscale and enterprise customers with fail-safe resiliency and connectivity in one of the region’s fastest-growing datacentre markets Continue Reading
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News
02 Feb 2023
Symbio acquires Intrado Australia’s UCaaS business
The all-cash A$5m deal will expand Symbio’s footprint in the UCaaS market and deepen its reach into enterprises and government entities Continue Reading
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News
01 Feb 2023
Reaping green dividends with data management
Getting data management right has been pivotal for Singapore IoT startup SensorFlow to optimise energy consumption and reduce carbon emissions for its hotelier clients Continue Reading
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Opinion
31 Jan 2023
Three outsourcing trends to look out for in 2023
ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year. Continue Reading
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News
30 Jan 2023
Noventiq eyes APAC IT services market
IT services provider Noventiq has been expanding its presence in APAC through several acquisitions in India, and is eyeing a bigger slice of the region’s IT services pie Continue Reading
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News
25 Jan 2023
Boards struggle to resolve cyber risk in digital supply chains
Accelerated digitisation of supply chains is introducing more cyber risk for which many organisations seem unprepared, according to the BSI’s annual report on supply chain risk Continue Reading
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News
12 Jan 2023
AWS opens first Australian Local Zone in Perth
AWS’s first Local Zone in Australia will bring low-latency performance to companies such as Woodside Energy and Nearmaps Continue Reading
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News
04 Jan 2023
Why India’s Mphasis chose West Yorkshire for tech hub
IT services firm Mphasis is moving more service delivery to the UK with around 1000 tech recruits planned for Northern England Continue Reading
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News
03 Jan 2023
Batam datacentre to capture spillover demand from Singapore
NeutraDC’s new datacentre facility in Batam will enable it to meet the spillover demand for datacentre services from neighbouring markets Continue Reading
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News
14 Dec 2022
New cyber approaches ease Registers of Scotland’s AWS migration
As the holder of the oldest national public land register in the world, Registers of Scotland has a storied history dating back centuries. Find out how Palo Alto Networks is keeping its processes and data secure as it goes all-in on Amazon Web Services Continue Reading
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News
13 Dec 2022
More Uber data exposed in possible supply chain attack
A second incident affecting ride-sharing app Uber appears to have originated through a third party in a supply chain attack Continue Reading
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News
13 Dec 2022
Customer frustrations mount as Rackspace investigation proceeds
Rackspace says it is making progress on restoring services following a ransomware attack on its Hosted Exchange business, but customers are becoming frustrated with a lack of communication Continue Reading
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News
07 Dec 2022
Rackspace email outage confirmed as ransomware attack
An ongoing outage affecting Rackspace email customers is the result of a ransomware attack Continue Reading
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News
05 Dec 2022
How HashiCorp is driving cloud provisioning and management
HashiCorp CEO Dave McJannet talks up how the company is supporting cloud provisioning in a hybrid environment and its investments in Asia-Pacific to capitalise on the region’s growth potential Continue Reading
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News
02 Dec 2022
Post Office boosted its ‘coffers’ as Horizon system threw up unexplained shortfalls, inquiry told
The Post Office was ‘keen’ to make subpostmasters cover unexplained accounting shortfall as its business struggled, public inquiry hears Continue Reading
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News
30 Nov 2022
NIS regulations to be extended to cover MSPs
The UK government is moving ahead with plans to update the Network and Information Systems regulations to bring outsourcers and MSPs into scope Continue Reading
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News
28 Nov 2022
AWS eyes mission-critical workloads in ASEAN
Cloud giant AWS is eyeing more business from mission-critical workloads and the financial services industry in Southeast Asia as it readies itself for the next phase of growth Continue Reading
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News
22 Nov 2022
IT services sector hiring slows to pre-pandemic levels
IT services firms have slowed their recruitment after a major acceleration in hiring during the Covid-19 pandemic Continue Reading
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Definition
17 Nov 2022
managed network services
Managed network services are networking applications, functions and services that enterprises outsource to be remotely operated, monitored and maintained by a managed service provider (MSP). Continue Reading
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News
17 Nov 2022
Brexit deregulation will make UK next Silicon Valley, vows Hunt
Chancellor vows to revolutionise how the IT industry is regulated to spur competition, investment and innovation in a technological ‘Big Bang’ Continue Reading
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News
11 Nov 2022
Lenovo bolsters services play with PCCW Solutions
Lenovo’s acquisition of PCCW Solutions brings sought-after capabilities in hybrid cloud and application modernisation as it expands its services footprint in Asia Continue Reading
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News
09 Nov 2022
Why Sophos is bullish on managed security services
Sophos has grown its managed detection and response business to more than $100m over the last three years as more organisations grapple with the increasingly complex cyber security landscape Continue Reading
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News
04 Nov 2022
Aiven expands in APAC, builds new capabilities
Managed service provider of open source databases and data platforms Aiven grew its business in Asia-Pacific by over 100% over the past year, and is now building new capabilities in data warehouses and other areas Continue Reading
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News
02 Nov 2022
Alibaba Cloud debuts cloud-powered laptop
Alibaba Cloud launches a cloud-powered laptop that will enable mobile workers to crunch compute-intensive workloads without the need for more powerful machines Continue Reading
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News
25 Oct 2022
Sainsbury’s outsources for cloud-first benefits
Retailer signs multi-year IT services contract with Tata Consultancy Services to support move to cloud-first strategy Continue Reading
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News
25 Oct 2022
AWS to open cloud region in Thailand
Amazon Web Services is planning to launch a Bangkok region, following the debut of CloudFront Edge locations and Outposts in the past two years Continue Reading
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News
21 Oct 2022
Ukrainian and UK IT sectors to deepen collaboration, partnerships
BCS, the Chartered Institute for IT, and the IT Ukraine Association have signed an MoU to deepen collaboration between the UK and Ukrainian IT sectors, and champion new partnerships and growth opportunities Continue Reading
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News
17 Oct 2022
Global IT and business services spending slows amid economic fears
Spending on IT and business services is declining amid economic fears, with the possibility of a further fall on the horizon Continue Reading
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News
14 Oct 2022
Alibaba Cloud readying dedicated cloud regions for private datacentres
The hybrid cloud offering will provide enterprises with a dedicated Alibaba Cloud region in their datacentres with multiple availability zones Continue Reading
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News
12 Oct 2022
NCSC urges organisations to secure supply chains
NCSC’s latest guidance package centres supply chain security, helping medium to large organisations assess and mitigate cyber risks from suppliers Continue Reading
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News
12 Oct 2022
French Supreme Court rejects EncroChat verdict after lawyers question secrecy over hacking operation
France’s Supreme Court has sent a case back to the court of appeal after police failed to disclose technical details of EncroChat hacking operation Continue Reading
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News
11 Oct 2022
Public sector spend on IT climbed to £12.6bn in 2021
Public sector bodies IT spend went up 10% last year, but the majority of the money went to large IT suppliers with 89% of the total spend going to so-called ‘tech titans’, according to a report from Tussell Continue Reading
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Opinion
10 Oct 2022
Currency markets causing choppy waters for UK outsourcing
Anthony Drake, director at tech advisory ISG, explains how the UK government’s botched mini-Budget announcement raised the cost of IT outsourcing Continue Reading
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News
10 Oct 2022
Dutch infrastructure sector seeks closer collaboration with government
Although the Netherlands government is increasingly realising how vital the country’s digital infrastructure is, it lacks sufficient policy-making and vision, say industry associations Continue Reading