Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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Opinion
17 Dec 2024
Using AI to build stronger client relationships in 2025
On the Twelfth Day of AI, we explore the key benefits of Copilot, the potential risks, barriers to adoption, and strategies for ensuring successful implementation. Continue Reading
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News
17 Dec 2024
How NCS is tackling the enterprise IT market
The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market Continue Reading
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News
11 Feb 2014
Schneider accreditation aims to boost green datacentre skills
Datacentre supplier offers free vendor-neutral courses and certification through its online Energy University Continue Reading
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News
11 Feb 2014
Why IT outsourcing is increasingly blamed for IT failures at banks
Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two? Continue Reading
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News
07 Feb 2014
Amazon nets lion’s share of $10bn public cloud market
AWS continues its unassailable domination of the sector, despite recent moves by Google, IBM and Microsoft Continue Reading
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News
31 Jan 2014
WIll open source save the datacentre industry?
IT rivals stand cheek-by-jowl to praise Facebook’s Open Compute Project, but is the love-in a Damascene conversion or just damage limitation? Continue Reading
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News
29 Jan 2014
Microsoft joins Open Compute Project
Redmond giant makes server specs public in bid to influence future datacentre design Continue Reading
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News
20 Jan 2014
IBM to open London datacentre as part of $1.2bn global cloud push
New facility first in UK to be based on IBM SoftLayer cloud architecture Continue Reading
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E-Zine
08 Jan 2014
CW Europe – Jan 2014 edition
Analysts have predicted that 2014 will see the creation of “executives with no idea about IT sourcing” due to the many changes that digitisation will bring to IT outsourcing. In this issue CW Europe’s outsourcing editor looks at how digitisation and consumerisation are changing the IT department. Continue Reading
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News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading
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News
03 Dec 2013
Where is Satyam now? Well, it’s not Satyam for a start
Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider Continue Reading
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News
26 Nov 2013
IT suppliers relaxed about contract visibility
IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny Continue Reading
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News
11 Nov 2013
Fear of cloud servers fading fast among UK firms
Research shows traditionally risk-averse UK firms are being persuaded by the benefits of co-location, with more than 20% of servers now outsourced Continue Reading
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News
04 Nov 2013
Crown Hosting Service to save £530m from government IT bill by 2018
Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018 Continue Reading
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News
31 Oct 2013
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading
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News
28 Oct 2013
Six tips to help you negotiate the best deal with your datacentre provider
Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper Continue Reading
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News
25 Oct 2013
Fulham football club address skills shortfall with cloud database
Fulham football club’s IT team moves its database infrastructure to the cloud with a database as a service implementation Continue Reading
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News
24 Oct 2013
NTT Europe saves time with Sepaton data deduplication VTL deployment
NTT Europe was sick of tape libraries “shoeshining” so went for a $2.5m deployment of Sepaton data deduplication virtual tape libraries to slash backup and restore times Continue Reading
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Feature
08 Oct 2013
Make a high-performance computing and high-availability datacentre
High performance computing and high availability systems are no longer limited to engineers and scientists. But is your datacentre ready? Continue Reading
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News
03 Oct 2013
IT outsourcing no longer main recession-busting tool
Process optimisation and shared services have become a higher priority than IT outsourcing Continue Reading
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News
30 Sep 2013
Charity uses cloud HR system to keep track of staff working in danger zones
It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading
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News
25 Sep 2013
Google to rethink resilient networking following dual failure
In spite of running a dual redundant network, Google's Gmail system has had a major failure. Continue Reading
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Feature
24 Sep 2013
How Capgemini keeps its Merlin datacentre green and energy-efficient
Capgemini's Swindon-based Merlin datacentre is one of the most energy-efficient in the world. But what makes it green? Continue Reading
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News
18 Sep 2013
BMW gears up IT resilience with private cloud infrastructure
After testing and validating its own private cloud services, BMW's IT team is ready to use it in production Continue Reading
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News
13 Sep 2013
After virtualising IT estate, Jaguar Land Rover now eyes cloud computing
Jaguar Land Rover's IT team takes its newly virtualised infrastructure to the next stage of IT evolution by adopting cloud-based services Continue Reading
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News
12 Sep 2013
TSB’s reliance on Lloyds IT could impair new bank's competitiveness
New high street bank TSB might struggle to compete as a result of its reliance on the IT systems of Lloyds Banking Group, says OFT Continue Reading
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News
30 Aug 2013
How networks and data win Formula One races for Mercedes AMG Petronas
Tata Communications joins the Mercedes AMG Petronas Formula One team to bring speedy connectivity worthy of its cars Continue Reading
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News
20 Aug 2013
How DWP and Universal Credit failed to work with SME suppliers
Less than 1% of DWP IT spending on the Universal Credit programme has gone to SMEs – how are big suppliers continuing their dominance? Continue Reading
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News
16 Aug 2013
Less than 1% of Universal Credit IT spend goes to SMEs
Despite a 25% target, less than 1% of IT spending for government’s flagship Universal Credit programme has gone to small businesses Continue Reading
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Opinion
14 Aug 2013
How to appoint a new outsourcing supplier
Outsourcing can come with its own security risks if not managed appropriately, making due diligence and clear contractual arrangements key Continue Reading
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News
09 Aug 2013
Enterprises spend more on third-party datacentres than in-house ones: Uptime survey
Uptime Institute’s annual datacentre industry survey reveals shift in IT spend away from enterprise-owned datacentres to outsourced options Continue Reading
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News
06 Aug 2013
Capita and Barnet deal to be completed after campaigner’s court appeal fails
Outsourcing contracts worth over £470m will be signed off by Barnet Council after a Court of Appeal ruled that the deal was lawful Continue Reading
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News
19 Jul 2013
Michelin creates fuel efficiency service with Accenture
Tyre maker Michelin has begun a major project to create a business division focused on providing IT solutions for logistics Continue Reading
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News
19 Jul 2013
Managed Print Services Landscape, 2013
A vendor analysis of the global enterprise MPS market Continue Reading
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News
18 Jul 2013
Hidden cost of cloud computing is CIOs’ biggest concern
A study into attitudes and concerns relating to cloud computing has revealed that 80% of CIOs are concerned about its hidden costs Continue Reading
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Feature
08 Jul 2013
How to monitor and improve the health of your datacentre
Any datacentre manager looking to support the business should take an end-to-end systems management approach to keep the datacentre in shape Continue Reading
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E-Zine
03 Jul 2013
Renegotiating services contracts
As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, meaning organisations that focus solely on cost could be missing out on other benefits which could prove of greater use – such as more transparent contracts to give the CIO a better view across the IT operation. CW Europe’s IT services editor explores whether businesses could be missing out by focusing on cost alone. Continue Reading
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News
19 Jun 2013
HR technology booming as businesses turn to the cloud
Over the next 18 months, 60% of companies plan to roll out HR technology solutions, says analyst group Bersin by Deloitte. Continue Reading
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News
12 Jun 2013
Senior judge hears Barnet Council outsourcing challenge
The second most senior judge in England and Wales will hear a legal challenge against Barnet Council’s outsourcing programme Continue Reading
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News
10 Jun 2013
Can Dell survive in the cloud era despite killing its public cloud offering?
Dell has ditched its public cloud IaaS in favour of partner cloud programme. But will the strategy help secure its future in the cloud era? Continue Reading
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News
29 May 2013
UK cloud firm Iomart sees annual profits soar by 56%
Cloud computing company Iomart has reported a pre-tax profit up 56% to £10.7m for the year ending March 2013 Continue Reading
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News
22 May 2013
O2 questions CWU redundancy claims as union threatens action
Mobile operator O2 questions Communication Workers Union (CWU) claim of 600 redundancies in outsourcing deal with Capita Continue Reading
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News
21 May 2013
O2 selects Capita for 10-year customer service outsource
Mobile operator O2 is outsourcing management of its customer services centres to Capita in a 10-year deal expected to be worth about £1.2bn Continue Reading
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News
03 May 2013
95% of local councils share services
Hundreds of local councils are sharing services as government cuts force them to fund new ways of providing services Continue Reading
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News
24 Apr 2013
ISG Outsourcing Index (EMEA)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. Continue Reading
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News
18 Apr 2013
Opinion split on whether to offshore IT to China
Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option Continue Reading
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News
15 Apr 2013
Case study: London's Olympic network from BT
After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012 Continue Reading
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News
21 Mar 2013
Farewell to Logica brand as CGI completes UK integration
The Logica brand will disappear next week as buyer CGI migrates the services supplier's UK IT to CGI's own global system Continue Reading
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News
04 Mar 2013
Logicalis saves 2e2's UK managed services arm
Logicalis has taken over the European business of defunct IT services supplier 2e2, which went bust in January 2013, owing millions to creditors Continue Reading
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News
26 Feb 2013
Fifth of all IT services firms could disappear by 2014, says Gartner
Up to 20 of the world’s top 100 IT service providers could disappear by 2014 because of the tough economic conditions, says Gartner Continue Reading
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Photo Story
13 Feb 2013
European IT services spending priorities 2013
Find out the results of TechTarget's 2013 European services purchase intentions survey. Continue Reading
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News
05 Feb 2013
Totaljobs hires public cloud services for agility, better performance
Totaljobs Group, the recruiter that runs Totaljobs.com, adopts AWS public cloud to improve IT performance and have an agile infrastructure Continue Reading
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Feature
04 Feb 2013
How 3D printing impacts manufacturing
With the ability to create on-demand specialist tools, any initial investment in 3D printing technology could quickly pay for itself. Continue Reading
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News
22 Jan 2013
National Rail Enquiries puts web services on the public cloud
National Rail Enquiries is migrating applications that power its home page, online journey planner service and real-time service updates on to AWS cloud Continue Reading
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News
21 Jan 2013
Interview: Alan Clark, chairman, OpenStack Foundation
Alan Clark, chairman of the board of the OpenStack Foundation, talks to Computer Weekly about the future of cloud and the role of open source Continue Reading
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News
11 Jan 2013
NATS says BI key to five-year investment plan
The UK’s air traffic control business NATS will make business intelligence (BI) a priority investment over the next five years Continue Reading
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News
09 Jan 2013
UK Border Agency tenders for security systems
The UK Border Agency (UKBA) and Border Force is tendering for an integrated border security system Continue Reading
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News
08 Jan 2013
MPs slam the award of government contracts to tax-avoiding IT firms
MPs allege that Accenture used revenue from its deal with HMRC to reduce its tax bill Continue Reading
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E-Zine
07 Jan 2013
IT spending to rise in 2013
Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading
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News
24 Dec 2012
Top 10 IT outsourcing stories of 2012
Research into the UK outsourcing sector in 2010 found that 7.4% of the UK’s total production came from outsourcing, and about a third of that – some £38.7bn – was IT outsourcing Continue Reading
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News
06 Dec 2012
MPs call for wider promotion of mutuals beyond Whitehall
Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs Continue Reading
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News
28 Nov 2012
Capita set to win £1.7bn Staffordshire outsourcing deal
Capita has been named preferred bidder in an educational support services joint venture with Staffordshire County Council, in a deal worth £1.7bn over 20 years. Continue Reading
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News
16 Nov 2012
London Stock Exchange technology sales up
The growth of the London Stock Exchange’s MillenniumIT software has outstripped the wider business, with a 19% increase in sales of its trading software Continue Reading
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News
08 Nov 2012
Capgemini reduces consultancy charges
Capgemini has lowered pricing in its consulting and local professional services businesses, according to its latest quarter results. Continue Reading
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News
26 Oct 2012
Cloud HR pivotal to Direct Line share offering
Cloud HR proved pivotal to insurance group Direct Line separating from the Royal Bank of Scotland (RBS) before it launched on the stock market Continue Reading
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News
25 Oct 2012
UK public sector contracts keep Atos Origin Q3 results buoyant
Large public sector contracts buoy IT services company Atos Origin, which has reported double-digit growth in the UK for its third quarter Continue Reading
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News
22 Oct 2012
Over-the-Top Video: First to Scale Wins
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. Continue Reading
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News
04 Oct 2012
Edinburgh Airport outsources IT infrastructure
Edinburgh Airport’s new owner plans to grow the business, with a multi-million pound IT outsourcing deal the first of many investments Continue Reading
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News
02 Oct 2012
Rolls-Royce signs outsourcing deal with HP
Rolls-Royce has awarded a five-year contract to HP to host its applications, as part of the company’s multi-vendor IT strategy. Continue Reading
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News
25 Sep 2012
How agile is Universal Credit?
The DWP claims the IT for its flagship Universal Credit project is developed using agile principles. But how agile is a seven-year £2.2bn project? Continue Reading
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News
12 Sep 2012
Tesco signs £65m datacentre deal to drive online expansion
Tesco expects to cut several millions each year from its IT bill following a 15-year £65m datacentre deal with Sentrum Continue Reading
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News
10 Sep 2012
Bank of England hires 145 IT staff for Prudential Regulatory Authority
The Bank of England is to hire 145 IT staff for its new financial services regulatory body, the Prudential Regulatory Authority (PRA) Continue Reading
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News
06 Sep 2012
Interview: Dave Scammell, CEO of Sohonet
We speak to the head of Sohonet, a service provider built for the film and media industry in the centre of London Continue Reading
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News
28 Aug 2012
CW Special report on Capgemini
This 8 page special from Computer Weekly offers a critical assessment of Capgemini, its strategy, products, services and financial performance. Continue Reading
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News
22 Aug 2012
SCC becomes first supplier to win G-Cloud security accreditation
IT infrastructure company SCC has become the first supplier on the government’s CloudStore to win pan-government security accreditation. Continue Reading
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News
22 Aug 2012
Dell expects tough next quarter
Dell expects third-quarter revenue to be down between 2% and 5% on second-quarter levels due to the “uncertain economic environment” Continue Reading
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News
15 Aug 2012
John Linwood, BBC CTO, on the Olympics output and digitisation
The BBC’s chief technology officer John Linwood talks about managing record-breaking Olympics online viewing and the digital future of the BBC Continue Reading
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News
13 Aug 2012
The Olympics in technology stats
Computer Weekly takes a look at how we experienced “the most connected Games ever” with our round-up of key technology stats Continue Reading
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News
06 Aug 2012
Putting innovation on the outsourcing menu
Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading
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News
02 Aug 2012
Atos and Capita win £540m in controversial DWP disabilities testing contract
The Department for Work and Pensions (DWP) has been slammed by disabled charities for awarding £540m in contracts to Atos and Capita to test the eligibility of disabled people receiving benefits. Continue Reading
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News
01 Aug 2012
Lack of cloud standards and interoperability hinders cloud adoption
IT uses private cloud services to overcome data centre space/energy issues, but poor cloud standards lower cloud quality. Continue Reading
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News
31 Jul 2012
Interview: Denise McDonagh, government G-cloud director
Denise McDonagh talks about the challenges of the G-cloud programme and how the government is reducing dependence on large outsourcers. Continue Reading
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News
30 Jul 2012
UK public sector sales drive Steria growth
French outsourcer Steria has posted steady growth in the UK for its second quarter, driven by an improvement in public sector sales. Continue Reading
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News
16 Jul 2012
Olympics media centre set to become datacentre
The Olympics media centre looks set to become a datacentre after the London 2012 Games, with technology company iCITY one of two remaining bidders Continue Reading
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Tip
28 Jun 2012
Building a hybrid cloud on SaaS, PaaS and IaaS for IT efficiencies
IT pros looking to adopt a hybrid cloud based must strategise for security, IT standards and costs to make their cloud project successful. Continue Reading
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News
15 Jun 2012
IT pros offer up their own cloud computing definitions
IT pros’ definition of cloud computing ranges from “a multi-tenant IT solution” to “virtualisation of virtualisation”. Here are a few from the Cloud Computing World Forum 2012. Continue Reading
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News
13 Jun 2012
The cloud will move supercomputers into the mainstream
Cloud computing will move supercomputers out of the research labs into mainstream business, says Amazon Continue Reading
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News
13 Jun 2012
Cloud a game-changer for SMEs, says the Open Group
Cloud computing has huge potential for SMEs, but they need to look before they leap, says IT consortium the Open Group Continue Reading
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News
07 Jun 2012
Microsoft launches support for Linux on Windows Azure
Microsoft’s cloud platform Windows Azure now supports Linux-based operating systems and languages such as Python and PHP. It includes IaaS capabilities to build hybrid cloud. Continue Reading
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News
14 May 2012
Huawei wins managed services contract for O2 network
Chinese telecoms firm Huawei is hired by O2 parent Telefónica to plan and maintain its mobile network in the UK Continue Reading
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Tip
08 May 2012
Using automation, self-service provisioning to build a private cloud
IT pros that recognise cloud computing benefits want to build one behind closed doors. But a private cloud requires automation, self-service provisioning and management planning. Continue Reading
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Opinion
03 May 2012
Why the public sector is turning to multi-sourcing
Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading
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News
01 May 2012
G-Cloud cost £4.93m to set up, says Maude
The government’s G-Cloud programme and CloudStore cost £4.93m to set up, Cabinet Office minister Francis Maude said in response to a parliamentary question. Continue Reading
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News
24 Apr 2012
Special report on Capita
This independent report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading
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News
04 Apr 2012
Global lessons in eHealth implementation
This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Continue Reading
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News
27 Mar 2012
Retail and insurance lead two-speed IT spending
More IT-based businesses are starting with greater investment in IT after the slowdown, but with lopsided demand as businesses increase spending at different rates Continue Reading
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News
21 Mar 2012
EDF signs £100m datacentre deal with Atos
Energy company EDF has signed a £100m 10-year deal with outsourcing provider Atos for datacentre services Continue Reading
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News
19 Mar 2012
Capgemini takes on Rolls Royce service integration role
Rolls Royce has awarded Capgemini a contract to manage its new multi-sourced strategy as it moves away from sourcing everything from HP. Continue Reading
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News
13 Mar 2012
Global Sourcing Trends in 2012
The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading
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News
13 Mar 2012
Gartner: Best practices in virtualisation
Philip Dawson, Gartner VP offers best practice advice for organisations looking to virtualise their IT infrastructure. Continue Reading
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News
19 Feb 2012
Government launches CloudStore and names G-Cloud suppliers
The government has launched its CloudStore, a catalogue of 1,700 cloud-based, pre-approved IT services now available for the public sector to buy. Continue Reading
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News
03 Jan 2012
British Waterways Scotland signs £2.3m ICT deal
British Waterways Scotland has signed a £2.3m deal with business technology company Amor Group to develop its ICT systems. Continue Reading