Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading
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News
16 Oct 2024
Philippines leaps forward in e-government with cloud-first strategy
A common infrastructure and a ‘once-only’ principle have propelled the Philippines up the UN’s E-Government Development Index, streamlining services and bolstering data sovereignty Continue Reading
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Opinion
11 Oct 2024
Robust cloud IAM should align to zero-trust principles
The Security Think Tank considers best practices in identity and access management and how can they be deployed to enable IT departments to combat cyber-attacks, phishing attacks and ransomware. Continue Reading
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News
08 Oct 2024
UK’s cyber incident reporting law to move forward in 2025
The UK government says that enforced cyber incident and ransomware reporting for critical sectors of the economy will help to build a better picture of the threat landscape and enable more proactive and preventative responses Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
16 Sep 2024
Olam Agri to deploy S/4Hana on AWS
Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading
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News
11 Sep 2024
Fujitsu cuts annual staff pay rise as Post Office scandal bites
UK staff morale is at an all-time low as Japanese IT giant deals with the backlash from its involvement in the Post Office Horizon scandal Continue Reading
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News
10 Sep 2024
Oracle lauds customers and cloud collaboration at CloudWorld ’24
Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda Continue Reading
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News
09 Sep 2024
Post Office scandal victims given route to appeal unfair financial settlements
Subpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process Continue Reading
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News
28 Aug 2024
Cambridge Enterprise saves big with Keepit SaaS backup
University innovation body avoids hardware spend and saves management time as it switches from tape to cloud-to-cloud backup, instant recovery and decades-long retention from Keepit Continue Reading
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News
21 Aug 2024
QiStor flashes key-value storage software for hardware acceleration
US-based startup will develop storage software allied with FPGA chips to allow data storage to bypass spinning disk era block addressing to speed performance and cut energy use Continue Reading
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Opinion
15 Aug 2024
With the right tools and strategy, public cloud should be safe to use
Despite the complexity and evolving nature of threats, with the right strategy, tools, and constant vigilance, businesses can safely and securely leverage public cloud services Continue Reading
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News
14 Aug 2024
Newcastle City Council swaps out Oracle Java for Azul
Changes to Oracle’s Java licensing meant the council no longer received free security patches Continue Reading
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Definition
14 Aug 2024
What is Oracle PartnerNetwork (OPN)?
Oracle PartnerNetwork, also known as OPN, is a channel partner program that provides resources and benefits for value-added resellers (VARs), independent software vendors (ISVs) and other businesses that want to collaborate with Oracle. Continue Reading
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Definition
13 Aug 2024
What is hardware as a service (HaaS)?
Hardware as a service (HaaS) is a procurement model that's similar to leasing or licensing. Hardware that belongs to a managed service provider (MSP) is installed at a customer's site and a service level agreement (SLA) defines the responsibilities of both parties. Continue Reading
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News
07 Aug 2024
Microsoft and CrowdStrike hit back at Delta’s legal threats
Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT systems Continue Reading
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News
06 Aug 2024
Advanced faces fine over LockBit attack that crippled NHS 111
Advanced Software faces a multimillion pound fine for a series of failings which directly led to a 2022 LockBit ransomware attack that disrupted NHS and social care services across the UK Continue Reading
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News
05 Aug 2024
World’s largest companies at near-universal risk of supply chain breach
Data from SecurityScorecard once again focuses on the interconnected nature of business supply chains and the risk posed to operational resilience by unexpected IT problems and cyber threats Continue Reading
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Definition
05 Aug 2024
What is professional services automation (PSA)?
Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes. Continue Reading
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News
01 Aug 2024
CrowdStrike shareholders sue, alleging false security claims
A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage Continue Reading
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News
29 Jul 2024
CrowdStrike says most Falcon sensors now up and running
The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week Continue Reading
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Opinion
26 Jul 2024
Cloud security challenges not just technological
The Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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News
22 Jul 2024
CrowdStrike chaos shows risks of concentrated ‘big IT’
The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous Continue Reading
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News
09 Jul 2024
Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup
Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data Continue Reading
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Opinion
02 Jul 2024
Security Think Tank: Securing today's ubiquitous cloud environment
The Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage Continue Reading
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News
02 Jul 2024
How IAG is tapping data streaming
The insurance group is using Kafka’s data streaming capabilities to integrate disparate data sources and provide real-time data services to support its business Continue Reading
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News
25 Jun 2024
TDCX and Supa team up on data labelling
TDCX has teamed up with data labelling firm Supa to speed up data labelling with up to 98% accuracy using the human-in-the-loop approach Continue Reading
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Feature
24 Jun 2024
Pure’s storage as a service: We can offer what others can’t
All-flash storage vendor Pure makes bold claims about subscription pricing for storage, stating that the competition can’t offer what it can because its arrays are built for non-disruptive upgrades Continue Reading
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Opinion
24 Jun 2024
AI and outsourcing: What’s the future for relationships and contracts? (Part two)
In the second part of this two-part series, two technology lawyers offer guidance on what the integration of artificial intelligence in IT outsourcing and business process outsourcing will mean for customers and providers in outsourcing relationships and contracts Continue Reading
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News
24 Jun 2024
Macquarie Cloud debuts Australia-first hybrid offering
Macquarie Flex brings Azure services to a broader set of workloads that are not suited to run natively on public cloud Continue Reading
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News
17 Jun 2024
Artificial intelligence to make Olympic Games more inclusive
The International Olympic Committee is working with Intel to use AI at the Paris Olympic and Paralympic Games Continue Reading
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Opinion
17 Jun 2024
Cloud security: Finding the right provider to protect your data
This month, the Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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News
13 Jun 2024
AI’s environmental cost could outweigh sustainability benefits
Artificial intelligence can help organisations manage and mitigate their environmental impacts in a number of ways, but the highly polluting nature of the technology could outweigh its other sustainability benefits if not dealt with Continue Reading
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Opinion
13 Jun 2024
Data leakage in the cloud – can data truly be safe in the cloud?
This month, the Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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Opinion
12 Jun 2024
How to ensure public cloud services are used safely and securely
This month, the Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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Opinion
11 Jun 2024
True cloud security requires in-depth understanding
This month, the Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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News
11 Jun 2024
More than 160 Snowflake customers hit in targeted data theft spree
Mandiant reports that more than 160 Snowflake customers have been hit in a broad data theft and extortion campaign targeting organisations that have failed to pay proper attention to securing valuable credentials Continue Reading
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News
07 Jun 2024
Bitdefender makes MDR services free to NHS bodies hit by Qilin
Bitdefender offers NHS bodies affected by a major cyber incident free access to its product suite, as the health service continues to deal with the impact of the Qilin ransomware attack on partner Synnovis Continue Reading
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News
05 Jun 2024
Qilin ransomware gang likely behind crippling NHS attack
Security experts investigating a major cyber attack on an NHS partner that has caused frontline services across South London to grind to a halt say the Qilin ransomware gang appears to be the culprit Continue Reading
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Opinion
04 Jun 2024
Security Think Tank: The cloud just got more complicated
This month, the Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage. Continue Reading
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News
04 Jun 2024
Fujitsu cuts half of UK-based Oracle practice team
Fujitsu is reducing staffing levels at its UK Oracle Practice in a move cited as ensuring its competitiveness Continue Reading
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News
03 Jun 2024
97 FTSE 100 firms exposed to supply chain breaches
Between March 2023 and March 2024, 97 out of 100 companies on the UK’s FTSE 100 list were put at risk of compromise following supply chain breaches at third-party suppliers Continue Reading
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News
28 May 2024
Executive Interview: Why Dell wants to be your one-stop AI shop
At Dell Technologies World in Las Vegas, artificial intelligence was the talk of the town as Dell staked out an all-encompassing strategy ahead of an anticipated goldrush. Dell’s Nick Brackney explains why the tech giant believes it's onto a winner Continue Reading
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Feature
10 May 2024
How to manage data privacy versus the growing grab bag of requirements
With a single worldwide approach to data privacy politically untenable, how can organisations best pick and mix what works for them? Continue Reading
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News
09 May 2024
Wales gets UK’s first national SOC
The first national security operations centre of its kind in the UK has opened in the south of Wales to safeguard public sector bodies across the country Continue Reading
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News
07 May 2024
French MSP saves 30% on cloud costs as it deploys Cubbit
Cubbit’s distributed object storage turns on-site capacity into a sovereign and secure cloud. CloudReso.com uses it to supply its customers and save on fees from big cloud providers Continue Reading
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News
29 Apr 2024
Inside Oracle’s cloud adoption journey
Oracle CIO Jae Evans outlines the company’s approach to migrating its own infrastructure and applications to cloud and what customers can learn from its cloud journey Continue Reading
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Opinion
23 Apr 2024
Questions for IT and cyber leaders from the CSRB Microsoft report
The US government's CSRB report on last year's state sponsored cyber attacks on Microsoft raises significant concerns for Redmond and its customers. Expert Owen Sayers outlines five key questions IT and cyber security leaders should now consider Continue Reading
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News
22 Apr 2024
Fujitsu to cut UK jobs as Post Office scandal fallout hits sales
Japanese supplier’s role in the Post Office Horizon scandal is beginning to hurt its UK business, with job cuts announced Continue Reading
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News
22 Apr 2024
Digital Edge punching above its weight in Asia datacentre market
Fast-growing datacentre provider Digital Edge is eyeing business from hyperscalers and counting on its strengths in datacentre operations and local partnerships to stand out from rivals Continue Reading
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Feature
15 Apr 2024
Big tech’s cloud oligopoly risks AI market concentration
The oligopoly that big tech giants have over cloud computing could translate to a similar domination in the AI market, given the financial and compute resources needed to make the technology effective at scale Continue Reading
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News
12 Apr 2024
Government could still replace Fujitsu in key nuclear contract
Fujitsu’s first government contract of the year could be just a stay of execution as department says that all replacement options are still being considered Continue Reading
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News
11 Apr 2024
How GenAI use is evolving for Google Cloud customers
With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents Continue Reading
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Feature
11 Apr 2024
Storage technology explained: AI and data storage
In this guide, we examine the data storage needs of artificial intelligence, the demands it places on data storage, the suitability of cloud and object storage for AI, and key AI storage products Continue Reading
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News
11 Apr 2024
Fujitsu public sector contracts dry up in Post Office scandal aftermath
Disgraced IT supplier has won just one public sector contract following public anger over Post Office scandal Continue Reading
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News
08 Apr 2024
MPs will grill Cabinet Office over Fujitsu contract bidding pause
Parliamentary select committees have their eyes trained on Fujitsu’s response to the Post Office Horizon scandal, with its pause on bidding for contracts under scrutiny Continue Reading
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News
05 Apr 2024
Environment Agency dumps Fujitsu as Post Office scandal takes its toll
Troubled supplier loses flood warnings contract with government department after almost a decade Continue Reading
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News
03 Apr 2024
Ransomware kill switch may save 99% of files from encryption
MDR specialist Adlumin says its new features will help customers stop in-progress ransomware attacks before they can cause significant damage Continue Reading
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News
22 Mar 2024
Fujitsu won’t sign any new business in Ireland
Fujitsu is closing down its Irish business after a review of the operation’s current performance and market outlook Continue Reading
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News
20 Mar 2024
Singtel to host Vultr’s GPU workloads in AI datacentres
Vultr users will be able to deploy large-scale clusters of Nvidia H100 GPUs in Vultr’s Singapore region hosted in Singtel’s AI datacentres by the third quarter this year Continue Reading
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News
18 Mar 2024
Spring Budget risks funding legally questionable police tech
Open legal questions around how UK police are using facial recognition and cloud technology could undermine the £230m investment committed in the Spring Budget to “time and money-saving technology” for police Continue Reading
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News
15 Mar 2024
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play Continue Reading
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E-Zine
12 Mar 2024
From grassroots to Wembley – how tech supports English football
In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading
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News
21 Feb 2024
Co-op signs TCS deal for cloud-first push
The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment Continue Reading
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Podcast
14 Feb 2024
Podcast: What is the impact of AI on storage and compliance?
Start now looking at artificial intelligence compliance. That’s the advice of Mathieu Gorge of Vigitrust, who says AI governance is still immature but firms should recognise the limits and still act Continue Reading
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News
31 Jan 2024
Aviva signs 15-year contract with Indian IT giant
Tata Consultancy Services continues to make large gains in the UK life insurance and pensions sector Continue Reading
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News
18 Jan 2024
Gartner: The big IT outsourcing contract returns
Gartner’s latest spending forecast shows IT services is set to become the largest segment of IT spending in 2024 Continue Reading
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Feature
04 Jan 2024
Richer customer experiences at your service
The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading
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News
13 Dec 2023
Inside the Singapore government’s cloud journey
The Smart Nation Group’s chief digital technology officer outlines the government’s cloud journey, including its approach to cloud migration and how it came to host mission-critical workloads on AWS Continue Reading
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News
30 Nov 2023
AWS debuts model evaluation tool in Bedrock
The Model Evaluation tool in Bedrock will help organisations evaluate and test large language models that are best suited to their needs based on criteria like accuracy, toxicity and cost Continue Reading
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News
29 Nov 2023
Scope of Okta helpdesk breach widens to impact all users
Okta has widened the scope of the October breach of its systems to include every customer that has used its helpdesk service, after new information came to light Continue Reading
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News
27 Nov 2023
India's Hexaware creates hundreds of jobs in UK
Hexaware opens IT services operation in Birmingham, with a plan to recruit 250 people in the region by 2025 Continue Reading
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News
22 Nov 2023
Controversial Fujitsu contract with Post Office extended again
IT from Fujitsu is at the heart of the widest miscarriage of justice in UK history, yet the government keeps handing millions of pounds of taxpayers’ money to the IT giant Continue Reading
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News
22 Nov 2023
Boomi doubles down on AI and automation
Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney Continue Reading
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News
22 Nov 2023
World Wide Fund for Nature signs IT deal with Atos
Global conservation organisation will harness latest technologies to improve ability to predict risks to natural environment Continue Reading
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News
20 Nov 2023
Digital Edge secures green loan for South Korea datacentre
The Singapore-based datacentre provider has secured its first green loan for its latest colocation facility in Incheon Continue Reading
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News
08 Nov 2023
Data-sharing management gap highlights cyber risk, says report
Organisations are struggling to secure their use of communications tools to share data with third-party partners and suppliers, and in the process are exposing themselves to heightened levels of risk, according to a report Continue Reading
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News
24 Oct 2023
Customers speak out over Okta’s response to latest breach
Customers of identity specialist Okta have been attacked via a compromise of its systems, and are claiming Okta’s response leaves something to be desired Continue Reading
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E-Zine
24 Oct 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
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News
23 Oct 2023
How Ensign is leading the charge in cyber security
Lee Fook Sun, chairman of Ensign InfoSecurity, traces the company’s journey and how it is leading the charge in cyber security by doing things differently, investing in R&D and engaging with the wider ecosystem Continue Reading
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Opinion
19 Oct 2023
DORA: Moving into a new era of digital resilience
The EU’s Digital Operational Resilience Act will come into force in just over a year, the majority of risk management professionals are only at the beginning of their planning journey. Kate Needham-Bennett of Fusion Risk Management explains how to get things moving Continue Reading
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News
17 Oct 2023
Countrywide Healthcare manages Meraki with Highlight
The supplier of medical and janitorial equipment selected managed service that connects to its Cisco Meraki system via a single API Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
12 Oct 2023
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI Continue Reading
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News
11 Oct 2023
Telstra to acquire Versent for A$267.5m
The move is expected to bolster Telstra’s enterprise IT services business and support international expansion Continue Reading
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News
10 Oct 2023
Singtel NaaS offering to ease hybrid network management
Singtel CUBΣ is touted to make it easier for enterprises to manage, scale and automate deployment of networking resources in a hybrid network environment Continue Reading
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News
04 Oct 2023
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI Continue Reading
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Feature
26 Sep 2023
IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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News
25 Sep 2023
How Liverpool FC is tapping cloud and data analytics
Liverpool Football Club is leveraging data analytics and cloud technology to improve fan engagement and enable its media production team to work more efficiently Continue Reading
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News
22 Sep 2023
How Confluent is tapping the groundswell in data streaming
Confluent CEO Jay Kreps talks up the misconceptions of Kafka and what the company is doing to help customers better leverage the capabilities of the technology Continue Reading
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News
20 Sep 2023
How Google is priming its infrastructure for the AI wave
The technology giant is integrating purpose-built hardware with an optimised software stack to meet the heightened computational demands of next-generation AI workloads Continue Reading
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18 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, as HCLTech’s Ashish Gupta explains. Continue Reading
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News
15 Sep 2023
Manchester police data breach a classic supply chain incident
The developing data breach at Greater Manchester Police follows a cyber attack on the systems of a key supplier of ID services to the force Continue Reading
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News
08 Sep 2023
How Netskope is driving growth in APAC
Netskope is growing at over 50% year on year in the Asia-Pacific region, but the single-vendor SASE supplier is not limiting its customers to its own offerings Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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Feature
05 Sep 2023
HPE storage comes with full IT stack, hybrid cloud and as a service
Storage profile: We look at HPE, its Alletra storage refresh, and Greenlake and the ways the company is re-branding as a full-stack provider across on-prem and hybrid cloud Continue Reading
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News
05 Sep 2023
Executive interview: ManageEngine president Rajesh Ganesan on the ‘three Ws’ of digital change
Today's IT management model must assume that the workforce can operate from any workplace and use any workload with ease and security, as the security and service management software supplier explains Continue Reading
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News
01 Sep 2023
Google Cloud eyes bigger market share with AI
Google Cloud CEO Thomas Kurian is confident the company’s generative AI capabilities will enable it to grow faster than the market and narrow the gap with rivals Continue Reading
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News
24 Aug 2023
AWS debuts Dedicated Local Zones with Singapore government as first customer
The new offering will be fully managed by AWS, built for exclusive use by a customer or community, and placed in a customer-specified location or datacentre Continue Reading
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News
16 Aug 2023
NCSC expands Cyber Incident Response service more widely
The NCSC has added a level to its CIR programme to enable more cyber attack victims to take advantage of the service, which offers access to assured incident response specialists Continue Reading
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News
15 Aug 2023
Biometrics and surveillance camera commissioner resigns
Dual biometrics and surveillance camera watchdog will step down at the end of October 2023, noting that while he agreed to stay on until the Data Protection and Digital Information Bill received royal assent, continuing delays to its passage means he will not be able to effectively discharge his functions Continue Reading
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News
12 Aug 2023
Datacentre management vulnerabilities leave public clouds at risk
At the annual DEF CON hacking convention, researchers from Trellix have disclosed multiple vulnerabilities in key datacentre products underpinning the world’s public cloud infrastructure Continue Reading