Internet technology
Internet technology has transformed businesses and public services, and as a result has also revolutionised the IT department. Web trends such as e-commerce, social media, Web 2.0 and cloud computing are essential elements of any successful IT strategy. We follow the latest developments and help IT managers choose the right products for their organisation.
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News
07 Jun 2024
European data chief prepares bid to get UK to join EU digital single market
Data initiative Gaia-X is trying to plug the UK into a planned digital European single market, as the EU seeks to extend the reach of vast and controversial data laws over global supply chains Continue Reading
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News
20 Dec 2023
Top 10 Benelux stories of 2023
The Benelux region is researching some of the latest digital technologies of the future with efforts to ensure the region keeps pace in quantum computing and artificial intelligence Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
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News
07 Mar 2017
Retail industry steps up the fight against rising cyber threats
UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats Continue Reading
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News
01 Mar 2017
Alibaba runs academy to find future e-commerce leaders
Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape Continue Reading
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News
27 Feb 2017
Citizen Love: the story of an ordinary family's fight with the US government
Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family Continue Reading
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News
24 Feb 2017
ASEAN’s first nationwide IoT network debuts in Singapore
Sigfox-based IoT network now covers 95% of Singapore, meaning enterprises can connect devices to the network nationwide Continue Reading
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News
23 Feb 2017
BDUK head Chris Townsend to step down
Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April Continue Reading
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E-Zine
23 Feb 2017
CW Nordics: Top IT priorities for Nordic CIOs in 2017
In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading
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News
20 Feb 2017
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading
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Photo Story
13 Feb 2017
The technology transforming the retail industry
The retail space is evolving rapidly as brick-and-mortar stores try and compete with pureplays such as Amazon. Omni-channel retailing has increased the pressure on retailers to deliver a fast, reliable service whilst also ensuring their brand offers a personalised customer experience. This picture gallery looks at some of the technology innovations that are driving and transforming the retail industry such as in-store technology, robotics and artificial intelligence. Continue Reading
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News
13 Feb 2017
Santander introduces voice-controlled payments
Santander has taken its voice-controlled banking initiative to the next phase, with customers now able to make payments by voice Continue Reading
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
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News
10 Feb 2017
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading
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News
10 Feb 2017
Rubbish digital collection needs to be addressed
Services like rubbish collection, that are usually outsourced, need greater digitisation to join up to council processes Continue Reading
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E-Zine
09 Feb 2017
CW Benelux: Is there a Dutch digital delusion?
On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading
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News
08 Feb 2017
Battersea Power Station development gets ultrafast FTTP broadband
Hyperoptic has been selected to deliver FTTP broadband to new-build apartments at Battersea Power Station Continue Reading
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News
08 Feb 2017
How a Dublin court case could derail EU-US data privacy agreements
The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid Continue Reading
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News
07 Feb 2017
Just Eat uses startup accelerator to stay ahead in foodtech
Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem Continue Reading
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Feature
06 Feb 2017
DevOps done right: Creating a collaborative and supportive business culture
Cultivating a supportive and collaborative business culture is considered central to getting DevOps to take hold in an organisation. We take a look at what this entails Continue Reading
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News
06 Feb 2017
Openreach launches enhanced duct and pole mapping service
BT’s infrastructure arm, Openreach, has made digital maps showing its duct and pole network infrastructure available to allow other comms services providers to plan new fibre broadband networks Continue Reading
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
31 Jan 2017
Retail tech training – an opportunity to drive employee retention?
A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff? Continue Reading
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News
30 Jan 2017
Only 49% of marketers are pushed to reinvent customer service due to technology
Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading
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News
26 Jan 2017
Facebook ups security with Fido U2F two-factor authentication
Social media giant is enabling users to increase the security of their logins with Fido U2F USB security keys Continue Reading
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News
24 Jan 2017
GDS signals intent to move public sector off PSN
Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading
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News
23 Jan 2017
Lululemon turns to digital transformation to support consumer community
Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Continue Reading
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News
20 Jan 2017
BT draws fire over broadband price hike
Consumer broadband groups have hit out after BT put up its broadband prices Continue Reading
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News
19 Jan 2017
Southampton FC signs up to cloud-based e-commerce
The cloud-based system by Advanced supports fan engagement and is able to handle peaks in traffic on Southampton FC’s website Continue Reading
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News
18 Jan 2017
Quip acquisition of Unity&Variety beefs up subsidiary
Salesforce hopes to add visual and creative elements to its document tool, while Commerce Cloud's integration with Facebook Ads hopes to make buying easy. Continue Reading
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News
17 Jan 2017
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading
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News
17 Jan 2017
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty Continue Reading
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News
13 Jan 2017
Davos: Technology poses new risks to jobs, economies and society
Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
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E-Zine
12 Jan 2017
CW Middle East: UAE takes lead in autonomous car trials
Self-driving cars are one of the most exciting developments in technology. Companies like Google and Tesla are pioneering the technology. But it might be countries in the Middle East, with the poorest road safety records in the world that could benefit most. Despite significant regional spending on safety campaigns, the UAE still clocks up 12.7 road deaths per 100,000 people, with 30.4 in Oman, 24.8 in Saudi Arabia, 16.5 in Kuwait, 14 in Egypt and 13.2 in Qatar. In September Dubai’s Road and Transport Authority (RTA) trialled a public driverless vehicle in the city’s Downtown area, running along a 700-metre trial route. Continue Reading
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News
11 Jan 2017
Tech focus helps Singapore go second in globalisation index
Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading
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News
06 Jan 2017
Half of the younger generation still prefer a traditional checkout
The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout Continue Reading
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News
05 Jan 2017
UK youngsters unwittingly exposing private data
The UK children's commissioner has called for better support for child privacy after study shows most are unknowingly agreeing to share private data Continue Reading
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Blog Post
30 Dec 2016
Just Eat showcases innovative “food tech” - the future of online delivery
Online food delivery service Just Eat has a number of ideas for how food tech will influence the future of online food delivery, including technologies such as augmented reality (AR) artificial ... Continue Reading
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News
30 Dec 2016
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading
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News
23 Dec 2016
Top 10 networking stories of 2016
A look back at Computer Weekly’s most-read networking stories of 2016 Continue Reading
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News
22 Dec 2016
Almost 90% of customers say social media availability affects brand loyalty
Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty Continue Reading
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News
15 Dec 2016
Industry backs call for government action on 5G
The mobile industry has rallied around this week’s National Infrastructure Commission report on 5G and telecoms Continue Reading
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News
13 Dec 2016
GP tests out connected stethoscope, cleared for NHS use
A digitally connected stethoscope from a Silicon Valley startup is now available in the UK and promises to change patient-doctor interaction Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
07 Dec 2016
UKtech50 interview: ARM Holdings CEO Simon Segars
The UKtech50 most influential person in UK IT 2016, ARM Holdings CEO Simon Segars, shares his thoughts on the consequences of Brexit, access to skills and the importance of security in a world full of connected devices Continue Reading
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News
06 Dec 2016
Ofcom reveals duct and pole sharing proposals for fibre broadband
Regulator has made a number of suggestions to make it easier for broadband providers to get access to BT Openreach’s ducts and poles Continue Reading
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News
02 Dec 2016
Academics link payment card vulnerability to Tesco Bank cyber heist
UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist Continue Reading
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E-Zine
01 Dec 2016
CW ASEAN: Building a digital future
In this month's CW ASEAN, read how Singapore is investing in technologies and skills to become a leader in the digital age. We analyze how the government has reorganized two departments to help digital technology prosper and hear from those in the finance and education sectors backing the move, as well as the man heading the newly formed department. We also look at how desktop virtualization will continue to grow in the Asean region, and focus on one example in Thailand, where the country’s health ministry is embracing virtualization in a push towards e-health. This issue also covers how organisations in Malaysia and Singapore are facing tough competition to attract the right skills to drive their IT strategies. Continue Reading
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News
01 Dec 2016
AWS CEO hails "changing of the guard" in enterprise IT on the back of cloud growth
AWS CEO Andy Jassy hits out at “old guard” enterprise IT suppliers, while talking up his company’s ability to out-sell and out-innovate them Continue Reading
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News
30 Nov 2016
Mastercard uses artificial intelligence for transaction approval
Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security Continue Reading
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News
29 Nov 2016
BT and Openreach to split: but what will change as a result?
The telecoms industry has welcomed Ofcom’s decision to legally split BT and Openreach, but what, if anything, will actually change? Continue Reading
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News
29 Nov 2016
Ofcom to legally separate BT and Openreach
Telecoms regulator Ofcom is to push ahead with plans to require the legal separation of BT and Openreach Continue Reading
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News
25 Nov 2016
CBRE: Cloud drives Q3 demand for colocation space in Frankfurt and London
CBRE’s third-quarter datacentre market tracker highlights soaring demand for colocation capacity in Frankfurt and London, as cloud providers court European enterprises Continue Reading
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News
24 Nov 2016
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Continue Reading
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News
23 Nov 2016
Case study: How the RAC is digitising roadside assistance
The RAC, an organisation steeped in tradition, is on a modernisation drive. We look at how Microsoft Azure is helping it digitise older cars Continue Reading
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
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News
22 Nov 2016
Alleged hacker Lauri Love’s ‘life will be destroyed’ under Trump regime
Supporters fear for activist Lauri Love if his extradition to face hacking charges to the US goes ahead Continue Reading
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News
21 Nov 2016
Foot Locker to roll out ‘best fit’ recruitment software after productivity hike
Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores Continue Reading
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News
17 Nov 2016
Lending platform pioneer Zopa aims to become a UK bank
Zopa, the company that pioneered the peer-to-peer lending sector with its tech platform, looks to add more disruption to the retail banking market Continue Reading
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News
17 Nov 2016
ASA calls for clarity on broadband speed claims
The Advertising Standards Agency turns its attention to how broadband providers advertise the speed of their packages, amid fears that consumers may be misled Continue Reading
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
15 Nov 2016
Counting the cost of financial cyber crime
In this week’s Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer’s guide, on server operating systems, looks at the new features in Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping motivate staff. Read the issue now. Continue Reading
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News
15 Nov 2016
Amber Rudd orders Lauri Love extradition to US to face hacking charges
Engineering student Lauri Love faces trials in three US states and a possible 99-year jail sentence for allegedly hacking into US government computer systems as part of a political protest, despite concerns over his health Continue Reading
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News
11 Nov 2016
GDS strategy aims to 'take digital transformation further'
An early draft of the new Government Digital Transformation Strategy, seen by Computer Weekly, aims to tackle the challenge of breaking down civil service IT siloes Continue Reading
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News
11 Nov 2016
White space spectrum to bring wireless broadband to Isle of Arran
Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading
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E-Zine
08 Nov 2016
The march of the robot workers
In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now. Continue Reading
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News
02 Nov 2016
Coca-Cola cloud project bottles rewards for 25,000 staff
Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
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E-Zine
01 Nov 2016
The future of connected cars
In this week’s Computer Weekly, we examine how software is reshaping the car industry, with internet-connected cars presenting challenges and opportunities for the sector. IT suppliers are putting up prices in the UK as the value of the pound falls – we look at the implications. And Eurostar’s digital chief talks about overhauling IT to meet demanding passenger expectations. Read the issue now. Continue Reading
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News
26 Oct 2016
John Lewis chooses three retail tech startups to receive 2016 JLab funding
Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot Continue Reading
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News
25 Oct 2016
Australian IT spending to be near A$85bn in 2017
Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers Continue Reading
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News
25 Oct 2016
Case study: Ocado uses machine learning to help customer services deal with email overload
Ocado's head of data, Dan Nelson, reveals details of how the online grocer is using machine learning to bolster the responsiveness of its customer service teams Continue Reading
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News
25 Oct 2016
How collaboration will feature in the future of digital supermarkets
Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future? Continue Reading
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E-Zine
25 Oct 2016
25 years of Linux
In this week’s Computer Weekly, 25 years after Linus Torvalds released the Linux kernel, we look at how the open-source operating system has influenced modern-day IT. Our new buyer’s guide covers the fast growing technology of object storage. And we examine the rise of corporate wireless networking. Read the issue now. Continue Reading
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News
25 Oct 2016
Insurers are joining fintech party
Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope Continue Reading
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News
24 Oct 2016
Dyn DDoS attack highlights vulnerability of global internet infrastructure
Last week’s DDoS attack on DNS firm Dyn has highlighted both the vulnerability of the world’s internet infrastructure, and the dangers of leaving internet of things devices unsecured Continue Reading
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News
21 Oct 2016
Spotify on benefits of ditching its datacentres and going ‘all-in’ on Google cloud
Spotify’s vice-president of infrastructure opens up about the company’s datacentre downsizing plans, and how taking a multi-cloud to IT consumption would not work for the firm Continue Reading
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E-Zine
20 Oct 2016
Reinventing Bahrain’s Kanoo Group through digital technology
In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading
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News
19 Oct 2016
Matt Hancock calls for market to lead on full FTTP broadband
Digital and culture secretary used his keynote speech at Broadband World Forum to call for a national market-led fibre-to-the-premise roll-out, and pledged government support to make it happen Continue Reading
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News
19 Oct 2016
Snowden: the IT analyst turned whistleblower who exposed mass surveillance
Oliver Stone's biopic on Edward Snowden reaches the heart of the ethical crisis posed by mass surveillance for the state and ordinary citizens Continue Reading
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News
18 Oct 2016
Saving Lauri Love: activists plan their next move
An eclectic bunch of activists, charity workers and reformed hackers spent a rainy Sunday afternoon plotting their next move in a campaign to save Lauri Love from extradition to the US on hacking charges Continue Reading
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News
14 Oct 2016
Retail websites riddled with security holes, researchers warn
Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites Continue Reading
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News
13 Oct 2016
IT startups suffer from strict, out-of-date Dutch laws
The Netherlands government needs to ensure that legislation enables disruptive technology to flourish Continue Reading
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Opinion
12 Oct 2016
Gary McKinnon: Why Lauri Love should be spared the nightmare of extradition
Computer activist Lauri Love should be spared a life sentence in a US jail, says former hacker Gary McKinnon Continue Reading
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E-Zine
11 Oct 2016
Leadership bonus – analysing our UK salary survey
In this week’s Computer Weekly, our exclusive UK salary survey shows that IT leaders are benefiting from generous bonuses as technology becomes part of mainstream business. We find out how the internet of things is transforming the railway industry. And the CIO of the Williams Formula One team explains how data analytics is boosting race performance. Continue Reading
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News
11 Oct 2016
Facebook at Work comes out of beta and launches as Workplace
Facebook launches its Workplace application for use in a professional environment after a year of beta Continue Reading
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
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News
03 Oct 2016
TalkTalk overhauls broadband packages to challenge rivals
Internet service provider TalkTalk throws down the gauntlet to its rivals by making a number of changes to its packages that it claims will put customers' interests first Continue Reading
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Feature
03 Oct 2016
Neutron’s role evolves in OpenStack networks
We examine the progress of Neutron, OpenStack’s cloud networking module Continue Reading
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News
30 Sep 2016
How IoT can revolutionise running railways
Mobile computing, mobile sensor networks and deep learning are behind French rail operator SNCF’s efficiency drive Continue Reading
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News
29 Sep 2016
NGOs challenge UK and US mass surveillance in human rights court
Privacy International, Liberty and the American Civil Liberties Union are among 10 human rights groups backing a landmark challenge to mass surveillance in the European Court of Human Rights Continue Reading
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News
29 Sep 2016
Trust issues stifling digital economy growth, study shows
Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading
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News
28 Sep 2016
Business secretary calls for national broadband upgrade
In a speech to the Institute of Directors’ annual conference, Greg Clark calls for a major broadband upgrade to support the reinvention of the government’s industrial strategy Continue Reading
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E-Zine
27 Sep 2016
Digital knowledge at the British Library
In this week’s Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK’s printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain – we examine how it works. And tech leaders tell us how to architect IT infrastructure for moving to the cloud. Read the issue now. Continue Reading
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News
26 Sep 2016
Emirates Islamic bank and the Muslim finance revolution
The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change Continue Reading
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News
26 Sep 2016
Bangkok Airways takes customer service to the cloud
Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
20 Sep 2016
Digital Catapult sets up London-wide IoT network
The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading
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Blog Post
18 Sep 2016
What is cloud native computing?
Cloud native computing as championed, advocated and evangelised by the Cloud Native Computing Foundation (CNCF) itself is an approach that uses an open source software stack to deploy applications ... Continue Reading
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News
16 Sep 2016
Alleged hacker Lauri Love can be extradited to the US, court rules
Westminster Magistrates’ Court has ruled that alleged hacker, Lauri Love, can be extradited to the US, where he could face a 99-year prison sentence Continue Reading