Information management

UK police double down on ‘improved’ facial recognition

The Met and South Wales Police have doubled down on their use of facial recognition technology after research found improved accuracy in their algorithms when using certain settings, but civil society groups maintain that the tech will still be used in a discriminatory fashion Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Okta integrates with Singapore’s national digital ID system

The integration with Singpass will let Okta customers authenticate consumers using Singapore’s national digital ID system and is expected to expand the company’s reach in regulated industries Continue Reading

By

• Aaron Tan, TechTarget

How India’s Cropin is tapping the groundswell in agritech

Cropin, one of the first movers in agriculture technology, has built an industry cloud platform that is now used by the likes of PepsiCo to maximise crop yields Continue Reading

By

• Pratima Harigunani

Top 8 knowledge base products in 2023

A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow. Continue Reading

By

• Jordan Jones

How sustainability software bears broad benefits beyond cost savings

The imperative for organisations to do a better sustainability job is clear. There is business software that can help, with data at its core, and smart companies are acting now Continue Reading

By

• Madeline Bennett, Mowser Media

Total Quality Management (TQM)

Total Quality Management (TQM) is a management framework based on the belief that an organization can build long-term success by having all its members -- from low-level workers to its highest-ranking executives -- focus on improving quality and, thus, delivering customer satisfaction. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor
• Mary K. Pratt

Scottish police tech piloted despite major data protection issues

Scottish policing bodies are pressing ahead with a data sharing pilot despite data protection issues around the use of US cloud providers, placing sensitive personal data of tens of thousands of people at risk Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The Folio Society turns over new leaf with NetSuite

Well known for its illustrated, hardback editions of books, The Folio Society has brought its finance systems up to date, in part to aid international growth, with Oracle NetSuite Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Revitalising UK digital government

In this week’s Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK’s digital strategy? We examine the container management platforms from the big six storage suppliers. And we look at the challenges of achieving IT sustainability while continuing to drive digital innovation. Read the issue now. Continue Reading

systems thinking

Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems. Continue Reading

By

• Ben Lutkevich, Site Editor

UK’s open banking industry at a crossroads

The UK open banking sector is at a crossroads and suppliers need more certainty about its direction, says report Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK government publishes AI whitepaper

Artificial intelligence whitepaper outlines UK government’s proposals to regulate the technology, which are based around creating an agile, “pro-innovation” framework Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How organisations can weaponise data privacy

Organisations should turn data privacy into a competitive advantage and look beyond regulatory compliance to build a privacy programme that aligns with business targets, says Gartner Continue Reading

By

• Aaron Tan, TechTarget

Alan Turing Institute unveils strategy to support UK AI

The strategy is built around helping the UK government realise its artificial intelligence ambitions, and focuses on areas where the UK can play a transformative role in shaping AI development Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Is TikTok really a security threat to your business?

In this week’s Computer Weekly, with the UK government becoming the latest administration to ban TikTok, we ask whether the controversial social media app is really a security threat to enterprises. Technology guru Bruce Schneier tells us about the need to take back control of AI and the personal data it relies on. And we look at how firms are trying – and failing – to make AI work for online content moderation. Read the issue now. Continue Reading

How APCOA is using big data to reinvent car parks

Car park operator APCOA is using big data to transform traditional car parks into mobility hubs that will offer electric vehicle charging, space for small businesses and depots for delivery companies Continue Reading

By

• Bill Goodwin, Computer Weekly

Lords AI weapons committee holds first evidence session

In first evidence session of Lords AI weapons committee, expert witnesses unpack claims that artificial intelligence in weapon systems will help military organisations to improve their compliance with international humanitarian law Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Everywoman in Tech, datacentre heat reuse – Computer Weekly Downtime Upload podcast

The team talks about disclosure regarding diversity and inclusion programmes, datacentre heat reuse in swimming pools, and NetSuite supporting business transformation at Guinness World Records Continue Reading

By

• Clare McDonald, Business Editor
• Caroline Donnelly, Senior Editor, UK
• Brian McKenna, Senior Analyst, Business Applications

How large language models address enterprise IT

It’s being pitched as Microsoft versus Google, but the large language models from these two giants are likely to revolutionise IT usability Continue Reading

By

• Cliff Saran, Managing Editor

The business case for customer success investment is built on 360° data

This is a guest blogpost by Jean de Villiers, Chief Customer Officer, and Michelle MacCarthy, Global Head of Customer Success, Unit4 Customer Success (CS) is a programmatic approach to delighting ... Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Be an AI hero, but just for a day

Like all new shiny new things, generative AI offers mere mortals a brief chance to impress friends, colleagues, line managers and customers, with Da Vinci levels of creativity and intelligence. ... Continue Reading

By

• Cliff Saran, Managing Editor

Why version control is necessary in digital asset management

Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions. Continue Reading

By

• Laurence Hart, CGI Federal

UK government launches international tech strategy as tool of diplomacy

The UK government has announced an international technology strategy to promote the country abroad, strengthening ties with allies and supporting developing nations Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

The risks of an imbalance in AI

In this week’s Computer Weekly, a leading AI expert explains the risks of an arms race in artificial intelligence caused by the domination of private sector providers. Our latest buyer’s guide examines ways to reduce IT’s energy use. And we analyse the latest damning revelations from the Post Office scandal inquiry. Read the issue now. Continue Reading

Techno-nationalism explained: What you need to know

Techno-nationalism changes the way providers do business and the way users interact with tech. Continue Reading

By

• Ben Lutkevich, Site Editor

Inside AIA’s cloud adoption journey

The Hong Kong-based multinational insurance firm has moved 86% of its IT infrastructure to public cloud to drive growth, productivity and efficiency Continue Reading

By

• Aaron Tan, TechTarget

UK government to create code of practice for generative AI firms

The code will look to strike a balance between copyright holders and generative AI firms so that both parties can benefit from the use of copyrighted material in training data Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft trials ChatGPT to boost enterprise productivity

The Office Suite, Outlook, Teams and Power tools are about to get an AI boost thanks to Microsoft 365 Copilot Continue Reading

By

• Cliff Saran, Managing Editor

Vast Data’s ‘Act 2’ builds data management layer on QLC flash

Vast Data offers QLC flash bulk storage with a rapid cache I/O layer. Now, it has embarked on offering big data, analytics and application access to highly available data stores Continue Reading

By

• Antony Adshead, Storage Editor

Vallance review advocates light-touch regulation for emerging technologies

Patrick Vallance, the outgoing government chief scientific adviser, has seen his light-touch emerging technologies regulation advice accepted by the government lock, stock and barrel Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Budget 2023: Chancellor affirms tax relief for IT investment

Jeremy Hunt’s Spring Budget makes IT investment tax expendable for three years and announces support for artificial intelligence companies, including annual £1m ‘Manchester Prize’ Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

data integration

Data integration is the process of combining data from multiple source systems to create unified sets of information for both operational and analytical uses. Continue Reading

By

• Craig Stedman, Industry Editor

transcription error

A transcription error is a type of data entry error commonly made by human operators or by optical character recognition (OCR) programs. Continue Reading

By

• Rahul Awati

recommendation engine

A recommendation engine is a system that gives customers recommendations based upon their behavior patterns and similarities to people who might have shared preferences. Continue Reading

By

• Nick Barney, Technology Writer

AI interview: Elke Schwarz, professor of political theory

Elke Schwarz speaks with Computer Weekly about the ethics of military artificial intelligence and the dangers of allowing governments and corporations to push forward without oversight or scrutiny Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Digital dedication – the transformation of Guinness World Records

In this week’s Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that’s what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now. Continue Reading

Liverpool Football Club signs Wasabi in on-premise-to-cloud storage transition

Liverpool Football Club has transitioned from lead-footed on-premise infrastructure to Wasabi cloud storage that’s well-suited to its video production and distribution requirements Continue Reading

By

• Antony Adshead, Storage Editor

Generative AI at watershed moment with spate of legal challenges

Just over 20 years ago, Napster was closed on copyright grounds for allowing users to access digital copies of music for free. Now, a spate of legal cases have experts questioning whether OpenAI and other generative AI innovators will go the same way Continue Reading

By

• Andrew Kersley

Technology minister Michelle Donelan defends data reforms

Secretary of state Michelle Donelan has defended the government’s new data reforms as providing certainty for businesses while simultaneously retaining high standards of data protection, but industry figures are having mixed reactions Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Podcast: Why DBaaS and what problems does it solve?

We talk to Tobias Ternström of Nutanix about how the enterprise landscape has seen thousands of databases from multiple vendors mushroom and how database as a service can help manage that complexity Continue Reading

By

• Antony Adshead, Storage Editor

Emerging markets lead growth in cloud spend in Asia

Thailand, Indonesia and the Philippines are expected to lead the rest of Asia in growing their cloud spending in 2023, study finds Continue Reading

By

• Aaron Tan, TechTarget

CW EMEA: How Sweden is accelerating digitisation

Large conglomerates with diverse business portfolios face challenges when digitally transforming because one size cer-tainly doesn’t fit all. In this month’s CW EMEA, we find out how Richard Ventre, group CIO at Dutch company SHV Holdings, goes about ensuring his IT department pro-vides the foundations for a wide variety of businesses to thrive digitally. We also find out how to make the most of a composable enterprise architecture and how green storage can deliver savings if done right. Read the issue now. Continue Reading

CDO interview: Athina Kanioura, chief strategy and transformation officer, PepsiCo

Multinational food, snack and beverage firm PepsiCo is halfway through a five-year digital transformation strategy that aims to create ‘a totally different company’ Continue Reading

By

• Mark Samuels

UK government introduces revised data reform bill to Parliament

Designed in close collaboration with technology businesses, the UK government is re-introducing an updated version of its Data Protection and Digital Information Bill to Parliament, which civil society groups say upends key safeguards Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Culture eats technology in digital transformation

Digital transformation without culture change is an empty phrase, but get the balance right and you can reap rewards Continue Reading

By

• Cath Everett

APAC IT leaders bullish on tech spending

Over half of respondents in this year’s IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation, among other areas Continue Reading

By

• Aaron Tan, TechTarget

MongoDB

MongoDB is an open source NoSQL database management program. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor
• Bridget Botelho, Editorial Director, News

Guinness World Records goes digital

Guinness World Records has been around since 1955. Over the past 20 years, it has transformed from book publishing to consultancy and digital content creation, most recently marshalling NetSuite Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Lords Committee to investigate use of AI-powered weapons systems

House of Lords to investigate the use of artificial intelligence in weapons systems, following UK government publication of AI defence strategy in June 2022 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How to get mainframe modernisation right

Around a third of mainframe modernisation efforts fail, but that doesn’t need to be the case if organisations can harness the best of mainframe and distributed architectures, according to Rocket Software Continue Reading

By

• Aaron Tan, TechTarget

White House unveils National Cybersecurity Strategy

The strategy will focus on ensuring closer collaboration on cyber security between government and industry, while giving software and other tech companies a bigger role in combatting threats due to their resources and expertise Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

3 V's (volume, velocity and variety)

The 3 V's (volume, velocity and variety) are three defining properties or dimensions of big data. Continue Reading

By

• Ben Lutkevich, Site Editor
• Ivy Wigmore

Newham Council expands on data economy plans unveiled in 2021

Newham Council plans to set up a ‘data campus’ at East Ham Town Hall to continue the data economy development vision it announced at London Tech Week in 2021 Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

A data-driven government needs to look beyond regulation

If you were to read through the many interviews that Computer Weekly conducts with IT and digital leaders, you would be left with a clear picture of the number one focus for organisations looking ... Continue Reading

By

• Bryan Glick, Editor in chief

AI interview: Michael Osborne, professor of machine learning

Artificial intelligence researcher speaks with Computer Weekly about the implications of a market-driven AI arms race and the overwhelming dominance of the private sector over the technology Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Uber introduces dynamic pricing algorithm in London

The dynamic pricing algorithm will allow Uber to set variable pay and pricing levels, but drivers are concerned about how their personal data will be used and the impact the algorithm will have on their livelihoods Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Genomics England to use Sectra imaging system for cancer data programme

Genomics England has deployed an enterprise imaging system from supplier Sectra to link radiology and pathology images with whole genome sequencing data Continue Reading

By

• Lis Evenstad

AWS to open cloud region in Malaysia

Along with a new infrastructure region, AWS plans to invest $6bn in Malaysia by 2037 as it continues to expand its footprint across the Asia-Pacific region Continue Reading

By

• Aaron Tan, TechTarget

CIO interview: Clare Lansley, CIO, Aston Martin Formula One

A rare female CIO in a male-dominated sport, Lansley discusses how digital transformation is all a part of helping the team to move further up the F1 grid Continue Reading

By

• Mark Samuels

data warehouse

A data warehouse is a repository of data from an organization's operational systems and other sources that supports analytics applications to help drive business decision-making. Continue Reading

By

• Mary K. Pratt
• Jacqueline Biscobing, Senior Managing Editor, News

Industrial safetytech startups secure £150m funding since 2020

Industrial safetytech investment reached a record high of $100m in 2021, and remains significantly ahead of pre-pandemic funding levels despite a dip in 2022 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft MyAnalytics

Microsoft MyAnalytics is a personal analytics application in Office 365 that enables employees to gain insights into how they spend their time at work and how they can work smarter. Continue Reading

By

• Rahul Awati
• Alexander S. Gillis, Technical Writer and Editor

Scotland launches data strategy for health and social care

The five-year strategy aims to make it easier for people to access their own health and social care data, improve data flows between organisations, and transform the way data is used to enhance services Continue Reading

By

• Lis Evenstad

Unstructured data and the storage it needs

We look at unstructured and semi-structured data and find increasing amounts of production workloads that have their own storage hardware – file and object – needs, including flash Continue Reading

By

• Antony Adshead, Storage Editor

How Dell is future-proofing its business

Dell Technologies is building a more resilient supply chain, investing in growth areas like edge and multicloud, and responding to shifts in consumption models to position itself for long-term growth Continue Reading

By

• Aaron Tan, TechTarget

UK police have ‘culture of retention’ around biometric data

A culture of retention around biometric data in UK policing is damaging public trust, says UK biometrics commissioner, who is calling for clear regulation to govern police use of biometric technologies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI in healthcare in northern Europe suggests future pathways

AI is used sporadically across northern Europe. If the healthcare sector is to provide affordable, high-quality care as the population ages and the economy falters, it will be needed more, experts say Continue Reading

By

• Kim Loohuis

Teradata reports strong cloud earnings

Teradata’s cloud-first strategy is starting to pay off, with the company reporting its strongest cloud earnings to date in the fourth quarter last year Continue Reading

By

• Aaron Tan, TechTarget

Learn the basics of digital asset management

DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes. Continue Reading

By

• Geoffrey Bock, Bock & Company

How APAC organisations can harness the power of IoT

In a panel discussion moderated by Computer Weekly, industry experts from across Asia-Pacific discussed the use cases, challenges and future developments in the internet of things Continue Reading

By

• Stephen Withers

operating model

An operating model is a visual representation of how an organization delivers value to its internal and external customers. Continue Reading

By

• Ben Lutkevich, Site Editor

UK HSE to launch regulatory sandbox for industrial safety tech

The sandbox will see the regulator work with industry and tech startups to accelerate the development and adoption of a range of safety-related technologies, with a particular emphasis on data and analytics Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Tony Blair and William Hague call for a remade strategic state to stoke UK innovation

Former Labour prime minister and former Conservative Party leader argue for a remaking of the British state to capitalise on artificial intelligence, biotech and climate tech, and reverse the country’s decline Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Institute for Government cautions government to draw right lessons from pandemic

The Institute for Government has published a policy document warning government not to draw wrong lessons from data sharing during pandemic Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

UK finance firms short of data skills

Financial services companies in the UK lack the data skills they will need to succeed in an increasingly digital world Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NetSuite and Oracle executives optimistic about economy

Oracle NetSuite’s recent SuiteConnect event in London found executives in optimistic mood about the economy and positive about synergies between the two businesses Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

digital asset management (DAM)

Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions. Continue Reading

By

• Ben Lutkevich, Site Editor
• Jonathan Gourlay, TechTarget

How Syniti is honing its chops in data management

A move to shed its back office image and a laser focus on data migration has been fuelling Syniti’s growth in data management Continue Reading

By

• Aaron Tan, TechTarget

CIO interview: Hans van der Waal, director of global IT, Travelex

Travelex has weathered a storm that saw it sink into administration, before emerging to solidify its digital foundations for the future Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

time management

Time management is the coordination of tasks and activities to maximize the effectiveness of an individual's efforts. Continue Reading

By

• Ben Lutkevich, Site Editor
• Ivy Wigmore

The rise and risks of sovereign data strategies

Data and analytics leaders need to understand what is currently happening in the world of cloud to mitigate risk and exploit data-driven opportunities Continue Reading

How organisations can right-size their data footprint

More data is not always better, says Gartner, which is calling for organisations to focus on metadata and synthetic data to reduce their data liability and address privacy challenges Continue Reading

Getting data analytics right

Organisations will need to marry the art and science of data analytics to drive innovation in their analytics initiatives, according to Gartner Continue Reading

CW APAC: Expert advice on data analytics

Organisations are constantly searching for the most fruitful ways to process their data. In this handbook, focused on data analytics in the Asia-Pacific region, Computer Weekly looks at how to marry the art and science of analytics, environmental considerations, the risks of sovereign data strategies and what one telco has done to address scalability challenges. Continue Reading

Mock crime prediction tool profiles MEPs as potential criminals

Developed by Fair Trials, the example crime prediction tool uses the same information as police systems to assess the likelihood of someone committing a crime in the future Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Home Office partners with BAE Systems on border analytics

BAE Systems wins three-year contract worth £38m to help Home Office develop Cerberus, a project to secure UK borders through advanced data systems and analytics Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Where next for NHS IT?

In this week’s Computer Weekly, as NHS Digital is folded into NHS England, we consider what the merger could mean for the future of NHS IT. We find out how data science and analytics has become an increasingly important function for the John Lewis Partnership. And we examine the importance of building empathy into metaverse applications. Read the issue now. Continue Reading

Tech sector lay-offs in the round – Computer Weekly Downtime Upload podcast

The team talks about tech sector job losses in the round, with possible bright spots for corporate IT and contractors, and data and hybrid working strategies at the Very Group Continue Reading

By

• Clare McDonald, Business Editor
• Caroline Donnelly, Senior Editor, UK
• Brian McKenna, Senior Analyst, Business Applications

Investigatory Powers Act: Home Office proposes rethink of safeguards on bulk data collection

David Anderson KC will review the safeguards on intelligence service and police use of bulk datasets following a Home Office assessment that they are 'disproportionate'. Continue Reading

By

• Bill Goodwin, Computer Weekly

Police tech needs clear legal rules, says biometrics regulator

Police use of artificial intelligence and facial recognition needs to be controlled by strict rules and mechanisms to ensure public trust Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CW EMEA: Kyiv is ready for anything

CIOs must be ready for the unexpected, but not many CIOs and IT teams face keeping a city’s vital IT running while fighting for their lives. In this issue of CW EMEA, Oleg Polovynko, CIO at Kyiv City Council, explains how the IT team in the Ukrainian capital has kept services running for its residents amid relentless bombing by Russian forces. We also look at how the Netherlands is planning to regulate AI to reduce bias, how highly accurate time protocols ensure fair trading in finance, and the use of technology in agriculture in Denmark. Read the issue now. Continue Reading

scientific method

The scientific method is the process of objectively establishing facts through testing and experimentation. Continue Reading

By

• Gavin Wright
• Tréa Lavery, Editorial Assistant

EDF increases GIS software use at Hinkley Point C nuclear power site

EDF is increasing its use of a geographic information system from Esri to get a central view of construction data in the Hinkley Point C nuclear power station project Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

CDO interview: Very’s Steve Pimblett on finding UB40

The chief data officer of online retailer Very, Steve Pimblett, explains the place of data cataloguing in its data strategy, both for governance and innovation Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

The one problem with AI content moderation? It doesn’t work

The use of artificial intelligence for content moderation is likely to become more pronounced with the passage of the Online Safety Bill, but practitioners and experts question the efficacy of this approach Continue Reading

By

• Andrew Kersley

infographic

An infographic (information graphic) is a representation of information in a graphic format designed to make the data easily understandable at a glance. Continue Reading

By

• Katie Terrell Hanna

MEPs vote to amend platform worker directive

MEPs have voted in favour of amendments to the European Commission’s platform worker directive that would introduce a presumption of employment and increase algorithmic transparency Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government plans to catch tax fraudsters with help of AI

Cabinet Office signs a deal with data analytics company Quantexa, aiming to use data and artificial intelligence to tackle public sector fraud Continue Reading

By

• Lis Evenstad

Innovative Technology deploys age estimation tech in shops and pubs

A company involved in Home Office-led trials of biometric age estimation technologies has begun rolling out its hardware to UK shops and pubs so they can use its facial recognition algorithm to assure customers’ ages Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Reaping green dividends with data management

Getting data management right has been pivotal for Singapore IoT startup SensorFlow to optimise energy consumption and reduce carbon emissions for its hotelier clients Continue Reading

By

• Aaron Tan, TechTarget