Information management

Taking business transformation and disruption to the Extreme

Supporting business transformation and disruption seem to be on every supplier’s lips these days, but not many can say they are where they are today precisely because of their own business transformation and disruption. Extreme Networks can Continue Reading

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• Joe O’Halloran, Computer Weekly

CIO interview: Ross Fullerton, CIO, London Ambulance Service

Brought in after a major IT disaster in 2017, the CIO is now introducing technologies to speed up emergency response times and get key patient data back to doctors before arrival at A&E Continue Reading

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• Mark Samuels

Get ready for CCPA: Implications for UK businesses

The California Consumer Privacy Act, a wide-ranging data privacy and consumer protection law, comes into effect on 1 January 2020. How does CCPA differ from the EU GDPR regulations and what are the responsibilities for UK businesses operating in the US? Continue Reading

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• Peter Ray Allison

Most data scientists plan exit in 2020, Women in Data conference hears

Survey shows lack of management support is behind a majority of data scientists planning to change jobs next year Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Less data, slower? Not with the right integration

This is a guest blogpost by Derek Thompson, VP EMEA, Boomi, which is a Dell Technologies business unit. If there’s one thing all organisations today can agree on, it’s that no one is asking for ... Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

How APAC firms can unleash the power of creative disruption

Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas Continue Reading

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• Avanti Kumar

Content management systems play role in digital transformation efforts

Companies can stoke their digital growth by the use of content management systems, making digital transformation more than just a boring cliché Continue Reading

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• Peter Ray Allison

How ServiceNow is empowering Asia’s mobile workforce

ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers Continue Reading

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• Aaron Tan, TechTarget

General Election 2019: The Lib Dems’ technology policies and digital plans

With the UK gearing up for its third General Election in four years, Computer Weekly outlines the Liberal Democrat Party’s main technology policies and digital plans, as laid out in its manifesto Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

IT chiefs recognise the risks of artificial intelligence bias

Artificial intelligence promises to change the way businesses operate. IT leaders are now taking bias in AI algorithms seriously Continue Reading

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• Cliff Saran, Managing Editor

Druva eyes data protection for IoT workloads

Cloud data protection software supplier Druva is looking at a comprehensive platform that will protect data generated by IoT workloads Continue Reading

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• Aaron Tan, TechTarget

Swiss packaging manufacturer powers digital maintenance with GE and ServiceMax

Carton and packaging company SIG, which also sells IoT-connected machines to food and beverage firms, has developed a digital maintenance service Continue Reading

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• Cliff Saran, Managing Editor

HSBC builds API digital platform with MuleSoft to forward open banking

At Dreamforce 2019, HSBC announced the building of a digital platform with Salesforce MuleSoft to forward open banking opportunities Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Dreamforce 2019: Benioff puts data centre stage as protestors disrupt speech

Salesforce founder and co-CEO outlines data integration and data visualisation product vision underpinned by MuleSoft and garnished with Tableau Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

IoT growth set to come from managed data analytics

CompTIA's latest IT industry forecast suggests that businesses will be making more use of automation in internet-of-things applications Continue Reading

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• Cliff Saran, Managing Editor

Australian bourse to overhaul technology infrastructure

The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems Continue Reading

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• Stuart Kennedy

ASEAN regulatory sandbox will promote cross-border data flows

The Regulatory Pilot Space will offer ASEAN businesses a safe test environment to provide digital services across the region while complying with data privacy rules Continue Reading

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• Aaron Tan, TechTarget

Singapore sets national AI strategy with focus on skills and ethics

Singapore is kicking off its national AI strategy with five key projects spanning logistics, healthcare, smart estates, education and border security Continue Reading

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• Aaron Tan, TechTarget

Podcast: The Computer Weekly Downtime Upload – Episode 36

In this week’s episode of the Computer Weekly Downtime Upload podcast, the team pick talk about General Election tech, HMRC's “war” on IT contractors, diversity in STEM and how organisations can fight back against fake online reviews Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications
• Clare McDonald, Business Editor
• Caroline Donnelly, Senior Editor, UK

How SAP is supporting ASEAN’s digital economy

A regional SAP executive outlines what it takes for Southeast Asia’s workforce to tap the opportunities offered by the region’s booming digital economy Continue Reading

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• Avanti Kumar

Get to know Microsoft Azure Cosmos DB use cases

Organizations can deploy Cosmos DB for a range of important applications. Learn how to bolster Azure workloads with this Microsoft database service that is highly distributed and multi-model. Continue Reading

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• George Lawton

How to get top-level buy-in for “zero-click” intelligence

In this guest blog post, Rob Davis, vice president of product management at MicroStrategy, discusses how CIOs can spread the use of data analytics to reach 100% of the enterprise. Enterprise ... Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Continuous Performance Management begins to gain ground

Continuous Performance Management software is inching into companies as the annual appraisal continues to show its age and lack of business value Continue Reading

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• Cath Everett

What is QLC flash and what workloads it is good for?

QLC flash offers low per-gigabyte costs and lots of capacity, but can be limited by endurance and I/O performance. It can be a good disk replacement for several workloads, however Continue Reading

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• Rene Millman

Singapore makes mark on AI with Apache Singa

The Apache Singa distributed deep learning platform has been conferred top-level project status and is already being used by hospitals to model the progression of diseases Continue Reading

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• Aaron Tan, TechTarget

Satellite firm SES saves millions with cloud project management tools

Discover how satellite firm SES modernised project management with a cloud-based system from Precursive, based on live data and tailored in its reporting to different managerial roles Continue Reading

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• Lindsay Clark

How DBS Bank is tapping data analytics to improve customer service

DBS Bank’s managing director & head of consumer banking and big data analytics technology talks up the bank’s data analytics initiatives and how it is fostering a data-driven culture Continue Reading

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• Aaron Tan, TechTarget

Machine learning will have bigger impact than cloud

Workday’s vice-chairman explains how machine learning can help employees become more effective, and hints at the company’s moves beyond finance and HR software Continue Reading

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• Aaron Tan, TechTarget

General Election affects National Data Strategy

A series of workshops, including the public’s involvement to guide the plan’s vision, have been postponed Continue Reading

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• Angelica Mari

How companies can do the right thing with online reviews

TripAdvisor and Amazon have had to learn how to manage online reviews in ways that other companies can learn from Continue Reading

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• SA Mathieson

Alternative databases set for mainstream adoption?

The rise of non-relational databases has been a feature of the data management landscape in the wake of big data – but to complement or replace relational? Continue Reading

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• Lindsay Clark

IBM supercharges scale-out NAS with NVMe in Elastic Storage 3000

Product development in storage often feels like a bolting together of existing categories of product. You take one advance from here and mate it with another from over there. Getting the timing ... Continue Reading

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• Antony Adshead, Storage Editor

CIO must focus on easing data access to help data scientists build models more quickly

Data scientists struggle to get the right data in the right format to build artificial intelligence models, so to benefit from AI, CIOs will need to simplify data access Continue Reading

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• Cliff Saran, Managing Editor

Are AI applications failing to live up to hype in enterprise adoption?

Artificial intelligence has been baked into enterprise applications in recent years and often given special names, such as Einstein, Leonardo and Coleman. But has the hype delivered? Continue Reading

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• Cath Everett

Search beyond search engines

All-purpose search engines can have drawbacks for professional searchers. Technologies are emerging to take consultants, journalists, academics and others beyond search engines Continue Reading

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• SA Mathieson

Will context fuel the next AI revolution?

This is a guest blogpost by Neo4j’s Amy Hodler. Imagine the possibilities when AI can handle ambiguity, she says. Business and governments are turning to Artificial Intelligence (AI) to automate ... Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Kinetica opens Melbourne office, bullish on data analytics

Analytics startup is bullish about the Australian market as more organisations leverage GPU-based platforms to support real-time analytics Continue Reading

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• Beverley Head

Australia, Singapore emerge tops in data readiness index

Organisations in Australia and Singapore are among the most advanced in the Asia-Pacific region in harnessing data to achieve key business outcomes Continue Reading

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• Aaron Tan, TechTarget

Many companies fail to empower employee data-driven decision-making

In a data-driven business, staff need access to the right data at the right time to help them do their jobs, but there appears to be a data gap Continue Reading

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• Cliff Saran, Managing Editor

Talent shortage impedes UK business data analytics efforts

Research from data blending and preparation supplier Alteryx finds UK businesses struggling to make the most of their data due to a shortage of data analytics expertise Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Security Think Tank: Focus on metrics to manage risk

How can security professionals help their organisations move from traditional governance, risk and compliance to integrated risk management that integrates risk activities from across an organisation to enable better strategic decision making? Continue Reading

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• Eoin Keary

Zopa continues in its mission to apply a Netflix user experience to banking

Zopa has made a credit scoring tool available as it continues to expand the portfolio of products it offers beyond loans. Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Software architects struggle with relational database legacy

Legacy relational database management systems were originally designed as systems of record, but they don’t work as well in modern, cloud-native designs Continue Reading

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• Cliff Saran, Managing Editor

CIO interview: Hugo Mathias, CIO, Northampton General Hospital NHS Trust

For all the talk of a ‘paperless NHS’, replacing legacy systems and eliminating paper records is a challenge – but one that Hugo Mathias is tackling through real-time information and cultural change Continue Reading

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• Mark Samuels

Why businesses should be concerned by the notion of ‘data lock-in’

This is a guest blogpost by James Fisher, SVP of data firm Qlik A little over a year ago we, at Qlik, started to outline our vision for the “third generation” of BI and analytics, which we ... Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

SAP CEO Bill McDermott steps down

McDermott will be replaced by SAP board members Jennifer Morgan and Christian Klein Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

CIO interview: Shaun Le Geyt, CIO, Parkinson’s UK

A major shift from Microsoft Office 365 to Google's G Suite, the implementation of Salesforce and better use of data are combining to help the charity enhance its support for people with Parkinson’s Continue Reading

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• Mark Samuels

Kroger drives data-driven customer experience

Scott Crawford, data science lead at 84.51°, the data business at US grocery retailer Kroger, discusses data projects and iterative programmes Continue Reading

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• Cliff Saran, Managing Editor

CW Middle East: Saudi banks trial biometrics in ATMs

Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines. Also read about the first government organisation in Bahrain to migrate to Amazon Web Services, and an interview with Yasmeen Al Sharaf, head of fintech and innovation unit, Central Bank of Bahrain. Continue Reading

7 steps to a successful data lake implementation

Flooding a Hadoop cluster with data that isn't well organized and managed can stymie analytics efforts. Take these steps to help make your data lake accessible and usable. Continue Reading

By

• David Loshin, Knowledge Integrity Inc.

CIO interview: Matt Harris, head of IT, Mercedes-AMG Petronas Motorsport

The IT chief at the world-leading Formula 1 team is focused on using technology to support and deliver marginal gains in performance for the team’s drivers Continue Reading

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• Mark Samuels

Showcasing the potential of 5G

In this week’s Computer Weekly, we visit an ambitious trial in Bristol that is showcasing the possibilities offered by 5G roll-out. We look at how emerging automation technologies are enhancing the use of identity and access management tools. And we assess the Government Digital Service plan for transforming public services. Read the issue now. Continue Reading

Business, data and analytics strategies – connecting the dots or just collecting?

This is a guest blogpost by Michael Corcoran, senior vice president at Information Builders (www.informationbuilders.com). Speaking at our Information Builders' Summit, IDC Group vice president, ... Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

PLC flash: A solid state candidate for analytics and archives?

We thought flash would end at QLC, but storage media makers are working on penta-level cell, which could push capacity to double figures, but at a further performance cost Continue Reading

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• Antony Adshead, Storage Editor

Government departments sign up to web data-sharing plan

All but four Whitehall departments have so far agreed to share web analytics data to allow the government to monitor user behaviour across the Gov.uk domain Continue Reading

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• Bryan Glick, Editor in chief

How data drives wins at Mercedes-AMG Petronas Motorsport

We find out how Mercedes-AMG Petronas Motorsport uses data to drive its business and Formula One race strategy Continue Reading

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• Cliff Saran, Managing Editor

Why data-driven applications need a governance framework

Data is the new oil – but without tight control, how can business determine that the data is valid? Data catalogues are back in vogue Continue Reading

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• Cliff Saran, Managing Editor

How Qlik is driving the data revolution in Australia

Australian firms are using data management software from Qlik to speed up data analysis while grappling with how to make data more accessible under a new consumer data-sharing regime Continue Reading

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• Beverley Head

British Heart Foundation £10m data science centre set in train

The British Heart Foundation (BHF) and Health Data Research UK have set up a £10m data science centre Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Citrix looks to grow APAC footprint with the intelligent workspace

Citrix is looking to expand its footprint in Asia-Pacific – particularly in Japan, where firms are starting to warm up to flexible work arrangements Continue Reading

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• Aaron Tan, TechTarget

Oracle OpenWorld 2019 coverage: Oracle seeks loftier cloud perch

This guide covers technology developments and other news from the Oracle OpenWorld 2019 conference, plus key trends for Oracle cloud, database and application users. Continue Reading

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• Craig Stedman, Industry Editor

The most influential women in UK technology 2019

In this week’s Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year’s five rising stars. Also, our latest buyer’s guide looks at the latest developments in robotic process automation. Read the issue now. Continue Reading

Cloud database services multiply to ease admin work by users

The list of vendors offering managed cloud database services is growing rapidly, which gives IT teams more opportunities to offload management of database systems. Continue Reading

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• Craig Stedman, Industry Editor

CIO interview: Michael Ibbitson, executive VP for technology and infrastructure, Dubai Airports

Former CIO at Gatwick Airport took flight to the Middle East three years ago, and is using data to transform the technology and infrastructure at Dubai Airports Continue Reading

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• Mark Samuels

Pure Storage APAC CTO talks up storage trends

Flash-based storage will be around for at least two decades more, while crystal- and DNA-based storage needs a lot more work before becoming mainstream, according to Pure Storage’s CTO for the Asia-Pacific region Continue Reading

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• Aaron Tan, TechTarget

If data really is the new oil, the raw materials need a different economic approach

The International Monetary Fund is the latest to say that data is the new oil – the change agent in the economy – but striking it rich is a complicated matter Continue Reading

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• Tim Worstall, Adam Smith Institute

How Graphcore is putting AI on steroids

UK chipmaker Graphcore’s intelligence processing unit may just hold the key to unlocking the full potential of artificial intelligence Continue Reading

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• Aaron Tan, TechTarget

Bristol, CNRS and Oracle join forces against tropical disease

Scientists from the University of Bristol and the French National Centre for Scientific Research (CNRS) in Grenoble have identified a candidate synthetic vaccine against tropical disease Chikungunya, using Oracle Cloud Infrastructure Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

GDPR compliance: Whose job is it and is it really possible?

Nobody seems to have a good handle on business GDPR compliance, how many businesses are compliant, or indeed what compliance really is, but according to security experts, it very much depends on who you talk to Continue Reading

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• Alex Scroxton, Security Editor

Cloudera Data Platform gives big data users multi-cloud path

Cloudera released a big data platform combining its technologies and ones from Hortonworks, initially in the AWS cloud but with multi-cloud support to come. Continue Reading

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• Craig Stedman, Industry Editor

Can Oracle substantiate its cloud bluster?

Larry Ellison talks aggressively about having more datacentres than AWS and how Oracle’s cloud sales are growing – but it may have to provide legal proof Continue Reading

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• Cliff Saran, Managing Editor

Executive interview: Speed is cloud apps benefit, says Oracle’s Miranda

In a Q&A with Computer Weekly at Oracle Open World 2019, applications head Steve Miranda discussed the supplier’s approach to cloud applications, digital assistants and machine learning Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

Australia’s RMIT teams up with AWS on cloud skills training

Two new online courses will equip IT and business professionals with the skills to thrive in a cloud-first world Continue Reading

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• Aaron Tan, TechTarget

How Malaysia is nurturing data analytics talent

The Southeast Asian nation has spearheaded several programmes to build up its data analytics talent pool in efforts to improve efficiency and productivity of Malaysians Continue Reading

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• Avanti Kumar

Basic data and skills needed to fix UK social care

Foundations need to be in place to save the social care system from collapse, and NHSX needs to step up to the task, according to a Doteveryone report Continue Reading

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• Angelica Mari

Government insists 'nothing sinister' about web user data gathering

Government Digital Service responds to allegations that personal data gathered through Gov.uk portal could be used to target political messaging to citizens Continue Reading

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• Bryan Glick, Editor in chief

Facebook automatically generates pages for Islamic State and Al-Qaeda

Facebook algorithms have auto-generated hundreds of Facebook pages for the Islamic State, Al-Qaeda and Ansar al-Sharia, according to a whistleblower Continue Reading

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• Bill Goodwin, Computer Weekly

Northwestern cuts storage costs in half with Komprise

Komprise’s Deep Analytics helps university classify and migrate research data to cheaper disk and cloud as it cuts storage costs from $1.1m to $680,000 per annum Continue Reading

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• Antony Adshead, Storage Editor

Oracle Open World 2019: Ellison states ‘fully autonomous cloud’ as goal

Oracle CTO Larry Ellison said a ‘fully autonomous cloud’ is now Oracle's goal, eliminating human labour, during his main keynote at Open World 2019. AWS was, again, in his sights as an inferior rival Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications

The £1bn IT plan to modernise UK railways

In this week’s Computer Weekly, we talk to Network Rail’s CIO about the £1bn IT plan that underpins the modernisation of UK railways. As 5G roll-outs begin, we look at the likely enterprise applications of the new mobile network technology. And we examine the progress of cloud computing in financial services. Read the issue now. Continue Reading

US lawmakers demand internal Facebook, Google, Apple and Amazon documents in antitrust probe

US lawmakers have given big tech companies a deadline to disclose a wide range of documents as the House Judiciary Committee’s bipartisan investigation into competition gathers pace Continue Reading

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• Bill Goodwin, Computer Weekly

New cloud and on-premises options for Oracle Autonomous Database

Oracle introduced new cloud and on-premises deployment options for its namesake database and automated cloud service as Oracle OpenWorld 2019 got underway. Continue Reading

By

• Sean Michael Kerner

How Zendesk plans to crack the enterprise market

Zendesk has been courting enterprises by billing itself as a customer experience software company and is leaning on its design smarts to stand out among bigger rivals Continue Reading

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• Aaron Tan, TechTarget

ICO to probe government over Gov.uk data collection plan

The ICO is to look into the government’s leaked data collection plans over fears they may breach the law Continue Reading

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• Alex Scroxton, Security Editor

Regulators globally are shaping up to rein in Facebook

We need to move fast and fix Facebook, before it breaks us Continue Reading

By

• Leighton Andrews , Cardiff Business School

Brexit disrupts FCA exploration into data use in wholesale banking

The extra work for banks due to Brexit preparations has caused a delay to FCA work on the use of data in the wholesale banking sector Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Nokia, NTT Docomo and Omron to test 5G at factory floor

Three firms – Nokia, NTT Docomo and Omron – have banded together to test the feasibility of running a layout-free production line operated by 5G-connected robots and human technicians Continue Reading

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• Aaron Tan, TechTarget

How Zuellig Pharma is fighting fake drugs with blockchain

The Asia-Pacific pharmaceutical giant is using a blockchain platform from SAP to help consumers identify the provenance of medicine Continue Reading

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• Aaron Tan, TechTarget

Terror watchlist faces reform after court rules it violates rights of people entering US

A secret US terrorist database containing information on more than 1.2 million people – who face repeated interrogations, detentions and electronic searches – violates constitutional rights, a US judge said last week Continue Reading

By

• Bill Goodwin, Computer Weekly

Executive interview: How Figleaves uncovers a data Eden

Online lingerie business that started out at the height of the dot com boom is now focused on using advanced analytics to reveal new data insights Continue Reading

By

• Cliff Saran, Managing Editor

Lack of executive leadership lowers digital project success rate

A new survey has found that IT may be working on projects that do not deliver tangible business benefits Continue Reading

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• Cliff Saran, Managing Editor

Scale-out NAS hits the spot for large datasets, AI and machine learning

Despite the rise of cloud and object storage, scale-out NAS is a key choice for the big datasets increasingly prevalent in artificial intelligence and machine learning scenarios Continue Reading

By

• Eric Ebert

Assessing China’s machine learning platforms

In a new market research report, technology analyst firm IDC offers insights on key suppliers of machine learning platforms in China Continue Reading

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• Aaron Tan, TechTarget

Consolidating databases in Oracle systems: Methods and tips

A well-planned consolidation strategy can help overcome Oracle database sprawl. But there are different ways to consolidate your databases, each with pros and cons. Continue Reading

By

• Lindsay Moore

Match market shifts with a lightweight enterprise architecture

Lightweight EA can streamline and refine how IT software meets business needs. See which lightweight EA toolkit route fits your team: one focused on an EA model or workflows. Continue Reading

By

• Tom Nolle, Andover Intel

Tableau vs. Qlik Sense: Pros and cons of the BI tools

Products from the two top data visualization vendors are starting to resemble each other as the need for strong visualizations and scalability in self-service BI has crystalized. Continue Reading

By

• Ed Burns

Microsoft claims AI breakthrough in Chinese game of Mahjong

An artificial intelligence system trained by Microsoft Research Asia is now nearly as good as human players in the ancient Chinese game of Mahjong Continue Reading

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• Aaron Tan, TechTarget

How to manage Oracle database upgrades and annual releases

Oracle consultants offer tips and advice on upgrading databases, including new considerations created by the annual release schedule that Oracle is now following. Continue Reading

By

• George Lawton

APAC is epicentre of the experience economy

The experience economy is emerging in the Asia-Pacific region, but to succeed, enterprises will need to understand both operational and experience data Continue Reading

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• Aaron Tan, TechTarget

Travel company Clarity bakes ThoughtSpot into analytics tool

Travel management company Clarity has turned to ThoughtSpot to create an analytics tool for clients as well as for internal use Continue Reading

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• Brian McKenna, Senior Analyst, Business Applications