IT supplier relationship management
IT suppliers are taking greater responsibility for the delivery and implementation of IT, and increasingly IT supplier relationship management is a vital skill for IT managers to possess. Procurement and purchasing, sourcing, contract law and negotiation skills are required, as is understanding of key frameworks such as ITIL. We examine the best practice in effective IT supplier relationship management.
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News
20 Dec 2024
Post Office creates CTO role to support ‘extensive and complex’ plans
Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
20 Dec 2024
Interview: How Green Cargo’s IT switched tracks to logistics success
Green Cargo CIO Ingo Paas took a few turns to establish his company as a composable enterprise able to flex and react quickly Continue Reading
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News
05 Sep 2012
Digital technologies to spark major shake-up of IT suppliers, says report
CIOs have been urged to rethink their partnerships with strategic suppliers as the industry goes through its most disruptive period since the dot com crash Continue Reading
By- Bill Goodwin, Computer Weekly
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News
04 Sep 2012
UK Border Agency ordered to crack down on bogus student visas
The UKBA must crack down on bogus student visas ahead of the roll-out of its troubled e-Borders program, MPs have urged Continue Reading
By- Kathleen Hall, TechTarget
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Opinion
16 Jul 2012
EU court legalises second-hand software
In a landmark decision, the European Union Court of Justice ruled that the reselling of used software licences is legal. Continue Reading
By- Glenn Wilson
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News
21 May 2012
Global software piracy increasing rapidly, study shows
Global software piracy is increasing rapidly in the absence of any effective deterrence, a survey has revealed. Continue Reading
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Opinion
03 May 2012
Why the public sector is turning to multi-sourcing
Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading
By- Sarah Burnett, NelsonHall
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News
02 May 2012
CW Special report on Capita
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading
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News
18 Apr 2012
Government unaware how much it pays for e-mail services
Government departments do not know how much they are spending on e-mail services, according to research by Computer Weekly. Continue Reading
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Photo Story
16 Apr 2012
Test drive: SQL Server 2012
Tim Anderson looks at the enterprise features in Microsoft's latest relational database management server. Continue Reading
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News
04 Apr 2012
Bodycote simplifies Microsoft licensing to save £411k
Thermal processing plant operator Bodycote has reduced the complexity of its Microsoft environment through an enterprise agreement, saving over £400,000 Continue Reading
By- Cliff Saran, Managing Editor
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News
26 Mar 2012
BSA fines Coverteam UK £6,000 for unlicensed Microsoft and Adobe software
The BSA has fined power conversion company Converteam UK £6,000 for using unlicensed copies of Microsoft and Adobe software Continue Reading
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News
20 Mar 2012
Birkbeck College consolidates servers to cut PUE rating to 1.3
Birkbeck College has consolidated four equipment rooms into one £700,000 datacentre with a PUE rating of just 1.3 Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Mar 2012
Capgemini takes on Rolls Royce service integration role
Rolls Royce has awarded Capgemini a contract to manage its new multi-sourced strategy as it moves away from sourcing everything from HP. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Mar 2012
Enterprise software procurement done right can save companies millions
Software procurement is frequently poorly conducted, argues consultant Andy Hayler. Intelligent software evaluation processes and savvy contract management can pay huge dividends, he says. Continue Reading
By- Andy Hayler, Information Difference
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News
07 Mar 2012
Systems integrators 'charge more in paperwork than SMEs do in delivery’
A systems integrator asked for more money from the government for an IT product proposal than an SME was able to deliver the actual service for. Continue Reading
By- Kathleen Hall, TechTarget
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News
05 Mar 2012
NHS trusts to be freed from CSC contract commitments
The Department of Health has proposed a deal with CSC to release trusts in the National Programme for IT from their contractual obligations to use software from the troubled supplier. Continue Reading
By- Kathleen Hall, TechTarget
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News
05 Mar 2012
Rogue IT manager jailed for two years after £123k procurement scam
A rogue IT procurement manager has been jailed for two years after he colluded with two IT suppliers to defraud grocer Nisa Today out of £123,000 Continue Reading
By- Alex Scroxton, Security Editor
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News
02 Mar 2012
Somerset Council to bring Southwest One services back in house
Somerset County Council is seeking to bring key services back in house from Southwest One , the troubled joint-venture it created with IBM in 2007. Continue Reading
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News
19 Feb 2012
Government launches CloudStore and names G-Cloud suppliers
The government has launched its CloudStore, a catalogue of 1,700 cloud-based, pre-approved IT services now available for the public sector to buy. Continue Reading
By- Kathleen Hall, TechTarget
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News
10 Feb 2012
Government takes on proprietary software lobby in open standards battle
The government wants to push through open standards against vested interests keen to maintain the dominance of proprietary systems. Continue Reading
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News
08 Feb 2012
CIO interview: Rob Fraser, IT director, Sainsbury’s
Sainsbury’s IT chief talks about why in-house IT works better than outsourcing and how to double revenue without doubling IT spend. Continue Reading
By- Kathleen Hall, TechTarget
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News
30 Jan 2012
Oracle and SAP worst for government ERP cost differences
Oracle and SAP have been singled out as having the most inconsistent prices for ERP systems across government departments. Continue Reading
By- Kathleen Hall, TechTarget
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News
23 Jan 2012
Accenture Technology Vision
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. Continue Reading
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News
16 Jan 2012
Apple aims to improve working conditions for technology workforce
Apple has published a list of all suppliers for the first time and says it will allow independent observers into its facilities around the world to monitor working conditions. Continue Reading
By- Warwick Ashford, Senior analyst
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News
13 Dec 2011
The reality behind the hype: Government cloud computing
This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Continue Reading
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News
13 Dec 2011
Do CIOs have more clarity about cloud computing?
This research shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, CIOs accept it offers benefits. Continue Reading
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News
12 Dec 2011
CIO IT Budget Benchmark 2011–2012
The IT Budget Benchmarking Survey assesses IT spending, staffing, and outsourcing levels from more than 175 organisations. Continue Reading
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News
12 Dec 2011
Do CIOs have more clarity about cloud computing?
This research shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, CIOs accept it offers benefits. Continue Reading
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News
12 Dec 2011
Collaboration in the cloud: too good to be true?
IT decision-makers are looking to the cloud to support new IT delivery models such as software, platform and infrastructure as a service Continue Reading
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Photo Story
08 Dec 2011
The UKtech50: The top 20
Following on from our successful afternoon yesterday, where we unveiled the most influential people within the UK IT industry, ComputerWeekly brings you the lowdown on the top 20. Continue Reading
By- Matt Scott, TechTarget
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Report
02 Dec 2011
Capturing the ICT dividend
This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked – and European countries are lagging behind other parts of the world in both areas. Continue Reading
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News
30 Nov 2011
CIO interview: John Finch, global CIO, Experian
John Finch, global CIO of Experian, discusses his plans to simplify supplier management and his approach to people development. Continue Reading
By- Cliff Saran, Managing Editor
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News
23 Nov 2011
The reality behind the hype: Government cloud computing
This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Continue Reading
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News
21 Nov 2011
Government opens its procurement heart to IT suppliers
The government has promised more openness with suppliers and published its first forward-looking pipeline of business, with £25.9bn of IT projects. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Nov 2011
CIO IT Budget Benchmark 2011–2012
The IT Budget Benchmarking Survey assesses IT spending, staffing, and outsourcing levels from more than 175 organisations. Continue Reading
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News
18 Nov 2011
Special report on EMC
This 8-page special report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone considering EMC as a supplier. Continue Reading
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Video
15 Nov 2011
CW & FT video debates – IT leadership and the CEO
In a series of monthly video debates, Computer Weekly and the Financial Times invite a panel of experts to discuss business and IT issues. Continue Reading
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News
14 Nov 2011
Rethinking Managed Print Services (MPS)
This paper looks at the reasons why organisations operating a heterogeneous print environment should consider an independent MPS provider. Continue Reading
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News
11 Nov 2011
The market landscape for print security
This report is gives an overview of the security risks of the print environment , the market landscape, best practices for a print security strategy. Continue Reading
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News
14 Oct 2011
CIO interview: Gerry Pennell, CIO, London 2012 Olympics
With less than 10 months to go, London 2012 CIO Gerry Pennell is fully focused on the task of delivering a project that simply cannot miss its deadline. Continue Reading
By- Bryan Glick, Editor in chief
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News
10 Oct 2011
London 2012 Olympics opens Technology Operations Centre
The IT powering the London 2012 Olympics and Paralympics has passed a major milestone with the formal opening of the Technology Operations Centre. Continue Reading
By- Bryan Glick, Editor in chief
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News
27 Sep 2011
How BP made its supplier ecosystem work
Oil and gas giant BP spent 65% of its $3bn annual IT budget with 3,000 suppliers in 2008, but now it outsources to only seven and has reduced its annual IT budget by $800m as a result. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
27 Sep 2011
Mitchells & Butlers continues to drive down IT costs
Pub group Mitchells & Butlers (M&B) is continuing an IT cost-cutting plan to respond to pressure on its operating margins. Continue Reading
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News
26 Aug 2011
Lack of soft skills training is curbing IT career progression
Employers are failing to provide IT professionals with the business... Continue Reading
By- Jenny Williams, University of Gloucestershire
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News
19 Aug 2011
Customers may think twice about HP as PC business looks uncertain
As HP announces a major shake-up of its product range and services, analysts warn customers could think twice about HP contracts as a result of uncertainty surrounding its PC business. Continue Reading
By- Jenny Williams, University of Gloucestershire
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News
05 Aug 2011
Energy giant outsources smart meter services to Logica
Scottish and Southern Energy has outsourced some of its smart metering processes to Logica to help support the UK national roll-out. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Aug 2011
NHS trust forced to adopt National Programme patient records system or face £8.8m fine
An NHS trust was forced to buy care records software through the National Programme for IT or face the threat of an £8.8m fine - even though it had a longstanding supplier in place. Continue Reading
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News
28 Jul 2011
Highlights from 'A recipe for rip-offs' - the Select Committee report on government IT
The Public Administration Select Committee has published a scathingly critical report on government's use of IT. We've chosen a selection of the highlights from the report. Continue Reading
By- Bryan Glick, Editor in chief
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News
01 Jul 2011
DWP adds agile development into IT contracts for £2bn Universal Credit system
The Department for Work and Pensions (DWP) has modified contracts governing the supply of its £2bn Universal Credit system by adding clauses encouraging agile development. Continue Reading
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News
16 Jun 2011
NHS pays £200m advance to CSC as contract renegotiation nears conclusion
The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal. Continue Reading
By- Bryan Glick, Editor in chief
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News
27 May 2011
DWP prepares alternative to identity cards for Universal Credit
The Department for Work and Pensions (DWP) is grooming a British tech start-up to play a key role in its £2bn Universal Credit benefits system. Continue Reading
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News
18 May 2011
Future of NHS National Programme for IT in critical condition following NAO report
The remaining NHS National Programme for IT could be scrapped entirely, as the project's aim to deliver electronic records for every patient has fallen far below expectations, according to a National Audit Office report. Continue Reading
By- Kathleen Hall, TechTarget
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Opinion
03 May 2011
Seven steps to successful negotiation for IT buyers
Nigel Owen of training consultancy Huthwaite International provides some key tips for benefiting both seller and buyer when negotiating a sale or purchase. Continue Reading
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News
27 Apr 2011
HSBC Insurance works with IBM to solve Solvency II
HSBC Insurance in the UK is using IBM Global Services to support its European Solvency... Continue Reading
By- Cliff Saran, Managing Editor
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News
26 Apr 2011
Global cloud market to reach $240bn by 2020
The global cloud market is set to explode in the next 10 years, growing from $40.7bn in 2011 to more than $241bn in 2020, according to Forrester Research. Continue Reading
By- Kathleen Hall, TechTarget
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News
20 Apr 2011
UK IT staff increasingly seeking work abroad
The majority of UK IT professionals would consider migrating abroad to pursue higher quality work and salaries, a recruitment firm warns. Continue Reading
By- Jenny Williams, University of Gloucestershire
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Photo Story
08 Apr 2011
In 1966 England won the World Cup and Computer Weekly launched the world's first weekly IT newspaper
After 45 years in print, Computer Weekly, the award-winning title for senior IT decision-makers, is to become a 100% online publication. Here is a celebration of 45 years in print. Continue Reading
By- Cliff Saran, Managing Editor
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News
29 Mar 2011
Government puts open source at the heart of its new IT strategy
The government has launched its much-anticipated new IT strategy, highlighting open source and a promise that the coalition will do things better. Continue Reading
By- Kathleen Hall, TechTarget
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News
25 Mar 2011
Police switch to Sprint ii for IT procurement
Police forces in England and Wales are having to switch IT procurement from the Buying Solutions' CITHS framework to the SPRINT ii agreement. Continue Reading
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News
14 Mar 2011
Analysts warn over chip supply chain delays after Japan quake
The earthquake in northern Japan last week, could damage the semiconductor industry and chip supply chain. Continue Reading
By- Jenny Williams, University of Gloucestershire
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News
26 Jan 2011
Virgin supplies London schools with 10Mbps fibre optic broadband
Virgin Media's business division is to supply a managed fibre optic network to London's Grid for Learning that will replace a broadband network supplied by Symmetrix, a Capita company. Continue Reading
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News
19 Jan 2011
Government seeks £3bn traffic management technology agreement
The government is putting in place a framework agreement for traffic management technology worth up to £3bn. Continue Reading
By- Kathleen Hall, TechTarget
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News
12 Jul 2010
NHS National Programme for IT set for major changes
The controversial £12bn NHS IT project looks set for an overhaul as a result of a major reorganisation of the health service Continue Reading
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Photo Story
15 Jun 2010
WWF-UK cuts IT costs and reduces carbon footprint
The recession has put pressure on charities to cut their overheads. As a result, not-for-profit environmental group WWF-UK had to cut its costs. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Jun 2010
BSkyB and HP/EDS settle on £318m in damages
HP has agreed to pay BSkyB £318m in damages six months after a UK court ruled that HP-owned EDS had misrepresented its capabilities in delivering a CRM system. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Sep 2009
EDS v Sky: the most significant judgement in an IT case ever?
It is now about a year since the trial in the dispute between BSkyB and EDS drew to a close. At the time, judgment was expected within a couple of months. The absence of a judgment becomes more conspicuous by the day. We can surely expect a verdict this side of Christmas. Can't we? Continue Reading
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News
15 Jun 2009
Final cockpit moments with blocked pitot sensors
Two fatal crashes of passenger aircraft show that it is dangerous for pilots to have conflicting information and warnings in the cockpit.
The recovered...
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News
10 Feb 2003
UK firms are offered help to migrate to open source
Companies are being given help to migrate to free-license software by a joint initiative from OpenForum Europe and the National... Continue Reading
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News
24 Sep 2001
Semiconductor equipment orders down 75%
US semiconductor equipment manufacturers posted $742 (£507m) in orders booked in August, down 75% from a year earlier, according... Continue Reading