IT supplier relationship management
IT suppliers are taking greater responsibility for the delivery and implementation of IT, and increasingly IT supplier relationship management is a vital skill for IT managers to possess. Procurement and purchasing, sourcing, contract law and negotiation skills are required, as is understanding of key frameworks such as ITIL. We examine the best practice in effective IT supplier relationship management.
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Feature
21 Nov 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
20 Nov 2024
ORG urges ICO to revise public sector enforcement approach
The Open Rights Group is urging the Information Commissioner’s Office to revise its light touch approach to public sector data protection issues, arguing that its experimental policy of limiting its enforcement actions to reprimands and notices, rather issuing fines, is allowing bad practices to continue largely unabated Continue Reading
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News
05 Aug 2011
Energy giant outsources smart meter services to Logica
Scottish and Southern Energy has outsourced some of its smart metering processes to Logica to help support the UK national roll-out. Continue Reading
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News
02 Aug 2011
NHS trust forced to adopt National Programme patient records system or face £8.8m fine
An NHS trust was forced to buy care records software through the National Programme for IT or face the threat of an £8.8m fine - even though it had a longstanding supplier in place. Continue Reading
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News
28 Jul 2011
Highlights from 'A recipe for rip-offs' - the Select Committee report on government IT
The Public Administration Select Committee has published a scathingly critical report on government's use of IT. We've chosen a selection of the highlights from the report. Continue Reading
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News
01 Jul 2011
DWP adds agile development into IT contracts for £2bn Universal Credit system
The Department for Work and Pensions (DWP) has modified contracts governing the supply of its £2bn Universal Credit system by adding clauses encouraging agile development. Continue Reading
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News
16 Jun 2011
NHS pays £200m advance to CSC as contract renegotiation nears conclusion
The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal. Continue Reading
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News
27 May 2011
DWP prepares alternative to identity cards for Universal Credit
The Department for Work and Pensions (DWP) is grooming a British tech start-up to play a key role in its £2bn Universal Credit benefits system. Continue Reading
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News
18 May 2011
Future of NHS National Programme for IT in critical condition following NAO report
The remaining NHS National Programme for IT could be scrapped entirely, as the project's aim to deliver electronic records for every patient has fallen far below expectations, according to a National Audit Office report. Continue Reading
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Opinion
03 May 2011
Seven steps to successful negotiation for IT buyers
Nigel Owen of training consultancy Huthwaite International provides some key tips for benefiting both seller and buyer when negotiating a sale or purchase. Continue Reading
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News
27 Apr 2011
HSBC Insurance works with IBM to solve Solvency II
HSBC Insurance in the UK is using IBM Global Services to support its European Solvency... Continue Reading
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News
26 Apr 2011
Global cloud market to reach $240bn by 2020
The global cloud market is set to explode in the next 10 years, growing from $40.7bn in 2011 to more than $241bn in 2020, according to Forrester Research. Continue Reading
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News
20 Apr 2011
UK IT staff increasingly seeking work abroad
The majority of UK IT professionals would consider migrating abroad to pursue higher quality work and salaries, a recruitment firm warns. Continue Reading
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Photo Story
08 Apr 2011
In 1966 England won the World Cup and Computer Weekly launched the world's first weekly IT newspaper
After 45 years in print, Computer Weekly, the award-winning title for senior IT decision-makers, is to become a 100% online publication. Here is a celebration of 45 years in print. Continue Reading
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News
29 Mar 2011
Government puts open source at the heart of its new IT strategy
The government has launched its much-anticipated new IT strategy, highlighting open source and a promise that the coalition will do things better. Continue Reading
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News
25 Mar 2011
Police switch to Sprint ii for IT procurement
Police forces in England and Wales are having to switch IT procurement from the Buying Solutions' CITHS framework to the SPRINT ii agreement. Continue Reading
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News
14 Mar 2011
Analysts warn over chip supply chain delays after Japan quake
The earthquake in northern Japan last week, could damage the semiconductor industry and chip supply chain. Continue Reading
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News
26 Jan 2011
Virgin supplies London schools with 10Mbps fibre optic broadband
Virgin Media's business division is to supply a managed fibre optic network to London's Grid for Learning that will replace a broadband network supplied by Symmetrix, a Capita company. Continue Reading
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News
19 Jan 2011
Government seeks £3bn traffic management technology agreement
The government is putting in place a framework agreement for traffic management technology worth up to £3bn. Continue Reading
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News
12 Jul 2010
NHS National Programme for IT set for major changes
The controversial £12bn NHS IT project looks set for an overhaul as a result of a major reorganisation of the health service Continue Reading
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Photo Story
15 Jun 2010
WWF-UK cuts IT costs and reduces carbon footprint
The recession has put pressure on charities to cut their overheads. As a result, not-for-profit environmental group WWF-UK had to cut its costs. Continue Reading
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News
08 Jun 2010
BSkyB and HP/EDS settle on £318m in damages
HP has agreed to pay BSkyB £318m in damages six months after a UK court ruled that HP-owned EDS had misrepresented its capabilities in delivering a CRM system. Continue Reading
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News
08 Sep 2009
EDS v Sky: the most significant judgement in an IT case ever?
It is now about a year since the trial in the dispute between BSkyB and EDS drew to a close. At the time, judgment was expected within a couple of months. The absence of a judgment becomes more conspicuous by the day. We can surely expect a verdict this side of Christmas. Can't we? Continue Reading
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News
15 Jun 2009
Final cockpit moments with blocked pitot sensors
Two fatal crashes of passenger aircraft show that it is dangerous for pilots to have conflicting information and warnings in the cockpit.
The recovered...
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News
10 Feb 2003
UK firms are offered help to migrate to open source
Companies are being given help to migrate to free-license software by a joint initiative from OpenForum Europe and the National... Continue Reading
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News
24 Sep 2001
Semiconductor equipment orders down 75%
US semiconductor equipment manufacturers posted $742 (£507m) in orders booked in August, down 75% from a year earlier, according... Continue Reading