IT services and outsourcing

Driving synergies in digital healthcare

As group CIO of API Holdings, Chandresh Dedhia has been driving synergies across a spectrum of digital healthcare businesses to create operational efficiency and other business outcomes Continue Reading

By

• Pratima Harigunani

Microsoft Azure Functions

Azure Functions is a serverless computing service, hosted on the Microsoft Azure public cloud, that streamlines the development of systems and applications. Continue Reading

By

• Paul Kirvan
• Stephen J. Bigelow, Senior Technology Editor

SGN pens IT service desk outsourcing deal

Utility company SGN renews its internal IT services managed services contract with new supplier Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Software-defined storage: What’s available from key players

What’s available in software-defined storage from the big storage players, software-defined storage specialists, and SDS options focused on cloud, virtualisation and containers Continue Reading

By

• Stephen Pritchard

Scottish government tech accelerator opens latest funding round

The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Hitachi Vantara: Small part of a big corp and analytics focus

We look at Hitachi Vantara, its storage, its cloud offer, the workloads it targets, and its efforts in containerisation and consumption models of storage purchasing Continue Reading

By

• Antony Adshead, Storage Editor

Alkira introduces extranet as a service

Provider of cloud networking as a service unveils infrastructure designed to enable third parties to securely connect to critical business applications  Continue Reading

By

• Joe O’Halloran, Computer Weekly

Infosys to acquire Danske Bank Indian IT centre as part of $454m outsourcing deal

Agreement will accelerate Danske Bank’s digital transformation and widen Infosys’ growing customer base in the Nordic region. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Johnson Controls opts for container-based app delivery with Portworx

Buildings management giant built a suite of customer-facing products using containers and opted for Pure Storage Portworx for hybrid cloud container management and data protection Continue Reading

By

• Antony Adshead, Storage Editor

How Ikea is driving digital customer experience

Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience Continue Reading

By

• Aaron Tan, TechTarget

Generative AI: Data privacy, backup and compliance

We look at generative AI and the risks it poses to data privacy for the enterprise, implications for backup, and potentially dangerous impacts on compliance Continue Reading

By

• Stephen Pritchard

UK pension scheme expands relationship with IT services giant TCS

Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lloyds Bank to open tech centre in India

UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Aalto University: The startup’s starting place

Helsinki's Aalto University is at the heart of one of the world's most productive tech startup hotbeds Continue Reading

By

• Matthew Staff

Co-op Group adds nearshore engineering resources

Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Podcast: Cloud security, compliance and data classification

The rise of cloud has led to a proliferation of enterprise data and a rise in risk. We talk to Vigitrust CEO Mathieu Gorge about how to ensure compliance in a multicloud world Continue Reading

By

• Antony Adshead, Storage Editor

Data sovereignty and security driving hybrid IT adoption in Australia

Over half of Australian organisations plan to repatriate some applications from public cloud to on-premise datacentres due to data sovereignty concerns, Nutanix study finds Continue Reading

By

• Aaron Tan, TechTarget

Post Office will not oppose potential Horizon conviction appellants

Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Union chief calls for outsourced services to be brought in-house

Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Salvation Army’s trading arm sets sights on helping enterprises reuse their IT devices

Trading arm of Christian church charity The Salvation Army is expanding beyond textile recycling to help businesses reuse and recycle their e-waste Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Jordan’s Ahli Bank launches app on cloud-native platform

Middle East bank launches app on latest cloud-native banking platform from Google-inspired company Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nakivo adds ransomware scanning and new restore options

Backup maker adds malware scanning with big names in security to immutable backup copy functionality. “Tape’s not dead” either, with restore from the venerable medium now possible Continue Reading

By

• Antony Adshead, Storage Editor

Visa takeover means economic turmoil won’t slow Tink’s progress

Tink is one of the pioneers of the open banking sector, and under Visa’s light-touch ownership is continuing to think like a startup Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BBVA uses AI and analytics services from AWS

BBVA invests in Amazon Web Services cloud platforms to help transform itself into an organisation driven by AI and data Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ransomware-stricken Capita to run Action Fraud successor

A £50m deal to replace the Action Fraud service has been handed to PwC and Capita, which is facing investigations over its handling of customer data in a ransomware incident Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: Containers, Kubernetes, data protection and compliance

Containers offer benefits to application deployment, but they proliferate, so tracking them for compliance purposes can be a challenge. We talk to Mathieu Gorge, CEO of Vigitrust Continue Reading

By

• Antony Adshead, Storage Editor

Banks still investing heavily in legacy payments systems

Banks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Artificial intelligence creates 40,000 new roles at Accenture

Accenture is planning to add thousands of AI experts to its workforce as part of a $3bn investment in its data and artificial intelligence practice Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Belgian bank leaps forward in digital transformation through core banking outsourcing deal

Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

GoCardless cuts jobs and wants its ‘startup spirit’ back

Payments fintech unicorn GoCardless will cut its workforce in the UK as part of a 15% reduction in its global workforce Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ofcom data stolen in MOVEit cyber attack

Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang Continue Reading

By

• Alex Scroxton, Security Editor

Annual spend on regtech to reach more than £200bn by 2028

Global corporates will spend over $200bn in 2028 as the technology is used to help organisations in more industries comply with complex regulations. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CDEI publishes portfolio of AI assurance techniques

The UK’s Centre for Data Ethics and Innovation has published a variety of case studies to show how different assurance techniques can build and maintain trust in artificial intelligence systems Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Sweden’s Ikano Bank outsources core banking to TCS

Ikano Bank moves to cloud banking platform from Indian IT services giant Tata Consultancy Services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Clop may have been sitting on MOVEit vulnerability for two years

The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years Continue Reading

By

• Alex Scroxton, Security Editor

Government and industry figures meet to discuss AI regulation

Tech industry figures are broadly supportive of the need for artificial intelligence to be regulated, but despite growing consensus, there is still disagreement over what effective AI regulation looks like Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Open banking regulator sets out next steps

Plans for ongoing evolution of the UK open banking sector have been set out by regulator in bid to grow the open banking sector in a ‘safe, scalable and economically sustainable way’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Clop cyber gang claims MOVEit attack and starts harassing victims

The Clop cyber extortion and ransomware operation is demanding organisations pay a ransom to avoid data stolen via an exploited vulnerability in a file transfer product being leaked Continue Reading

By

• Alex Scroxton, Security Editor

Indian IT services giant takes UK teachers’ pensions contract from Capita

Tata Consultancy Services bolsters its growing UK public sector customer base with key contract win Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Netherlands makes case for harmonisation of cloud security standards

Harmonisation of cyber security standards is necessary to reduce the regulatory burden on Dutch SMEs – and regulators need to cooperate better Continue Reading

By

• Kim Loohuis

ESA uses NetApp as-a-service for space data ‘hot’ archive

The European Space Agency collects data from millions of miles away. It must get storage right when there’s no chance of a u-turn to take more photos or re-record data Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

TechUK publishes ‘UK tech plan’ for next government

Technology businesses are calling on UK politicians to devise a ‘comprehensive, forward-thinking strategy’ to realise the benefits of technology ahead of the next general election Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK has time limit on ensuring cryptocurrency regulatory leadership, says Parliamentary report

Parliamentary report makes 53 recommendations to the government's plans to regulate cryptocurrency Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HSBC explores quantum computing for finance sector

UK banking giant works with quantum computing specialist to explore the technology’s potential in the finance sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Panasas to add S3 support to edge storage and cloud moves

Scale-out NAS maker – which specialises in large capacity for AI/ML and HPC – has come out of its on-prem shell and now plans further moves towards cloud-friendly object storage Continue Reading

By

• Antony Adshead, Storage Editor

Singapore government teams up with Google Cloud on AI

The Singapore government and Google Cloud will make AI capabilities, including developer tools and AI models, available to public sector agencies through a locally hosted AI platform Continue Reading

By

• Aaron Tan, TechTarget

Downstream breaches of Capita customers spreading

As many as 90 organisations that used Capita services have now reported data breaches arising from various security incidents at the outsourcer Continue Reading

By

• Alex Scroxton, Security Editor

How Pendula is driving customer communications

The Australian startup’s conversational messaging platform lets businesses draw on internal and external data to cross-sell and upsell their offerings while improving customer retention Continue Reading

By

• Aaron Tan, TechTarget

Qlik CEO: We will remain agnostic

Mike Capone assures customers that Qlik will remain agnostic following its acquisition of Talend and that its data analytics and integration tools will continue to work with rival platforms Continue Reading

By

• Aaron Tan, TechTarget

Australia’s Disability Trust picks Boomi integration platform

The non-profit organisation is using Boomi’s integration platform to integrate a mix of legacy and new systems to deliver real-time data updates and improve payroll processing, among other goals Continue Reading

By

• Stephen Withers

Two-thirds of all 2022 breaches resulted from spear phishing

Research by Barracuda Networks has found that, despite the low volume of spear-phishing attempts, the attacks are highly successful and have major consequences Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

JPMorgan’s UK digital retail bank adds more than a million customers in a year

The app-based bank launched in the UK by US giant JPMorgan has added one million customers in the past 12 months Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dell outlines growth strategy in APAC

Dell Technologies is building on its momentum with Apex while eyeing growth areas such as edge computing and AI in a bid to expand its business in the region Continue Reading

By

• Aaron Tan, TechTarget

Dell bolsters Apex to ease multicloud deployments

In the biggest expansion of its Apex portfolio, Dell Technologies adds storage offerings and a trio of cloud platforms that integrate OpenShift, Azure and vSphere with Dell infrastructure Continue Reading

By

• Aaron Tan, TechTarget

Post Office scandal – cover-up a ‘dark chapter’ in government, corporate and legal history

Third phase of public inquiry into Horizon IT scandal reveals extent of Post Office and Fujitsu cover-up of software problems that went on to write ‘as dark a chapter in our governmental, corporate and legal history as can be imagined’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Worker-focused AI Bill introduced by backbench MP Mick Whitley

Using the 10-minute motion rule, backbench Labour MP Mick Whitley has introduced a worker-focused artificial intelligence (AI) bill to Parliament, which outlines a similar approach to AI being advocated by unions in the UK Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Campaigning former subpostmaster fears compensation for scandal victims will be delayed to 2025

The man who exposed the Post Office scandal fears a long delay for victims due to compensation process being "bogged down by bureaucracy" Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside MLC Life Insurance’s cloud journey

The Australian insurer spent a fair amount of time addressing people-related challenges in its move to cloud, which has improved its security posture and reduced infrastructure spending, among other outcomes Continue Reading

By

• Aaron Tan, TechTarget

Home Office pushes for more police facial-recognition deployments

An independent report commissioned by the biometrics commissioner of England and Wales reveals that the UK policing minister is pushing for wider adoption of facial-recognition technology by police, and further criticises the government’s proposed changes to surveillance oversight Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Plexal launches Cyber Runway 3.0 accelerator programme

The latest iteration of Plexal’s government-backed cyber security startup accelerator will run four work streams to boost startups at various stages of maturity and growth Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

NetApp to promise ransomware warranty payout

NetApp will recover data hit by ransomware or pay a warranty, and has added entry-level SAN arrays and full access to all NetApp software across its hardware families Continue Reading

By

• Antony Adshead, Storage Editor

Microsoft and Google go into battle for enterprise AI

In this week’s Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled their plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won’t work without cultural change as well. And we examine the emerging practice of FinOps as part of cloud automation projects. Read the issue now. Continue Reading

APAC digital leaders score wins in innovation awards

The region’s top industry innovators were recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2023 Continue Reading

By

• Aaron Tan, TechTarget

CW Innovation Awards: SensorFlow reaps returns with re-architecture

Smart building management specialist SensorFlow re-architected its entire platform to reduce cost, complexity and implement a real-time business intelligence dashboard for its customers Continue Reading

By

• Edwin Yapp

Demand for access to talent driving UK IT outsourcing growth

Organisations in the UK are increasing the amount of IT work they outsource to enable them to access talent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office executive told to report false bill of health on controversial software

A 2010 Post Office internal review of the Horizon software was designed to ignore the system’s problems to reassure stakeholders amid questioning of its reliability Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MEPs vote in raft of amendments to EU AI Act

The proposed amendments to the EU’s AI Act have garnered a mixed reception from both industry and civil society, with the former seeing it as too stringent and the latter as not stringent enough in many areas, despite positive progress in others Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How to build an environmental cloud sustainability strategy

Environmental sustainability continues to be a top 10 business priority for organisations. Here are the factors to consider when evaluating the environmental sustainability efforts of cloud providers Continue Reading

By

• Autumn Stanish

Microsoft, Singtel debut Azure public MEC in Singapore

Azure public multi-access edge compute service will let enterprises deploy low-latency workloads and leverage public cloud services in edge locations Continue Reading

By

• Aaron Tan, TechTarget

CW EMEA: The future of work

In this month’s CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. For years, people talked about flexible working being the way forward, but scepticism within the management of large companies held it back. This all changed when Covid-19 began to spread out of control and governments and businesses quickly told people to work from home where possible. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now. Continue Reading

Black Basta ransomware attack to cost Capita over £15m

Exceptional costs arising from the March 2023 Black Basta ransomware attack on the systems of outsourcer Capita will be somewhere between £15m and £20m, the organisation says Continue Reading

By

• Alex Scroxton, Security Editor

OVHcloud aims to bring Glacier-like cloud archive to Europe

OVHcloud makes Cold Archive GA with deep archive storage cheaper than AWS’s offer and all based on IBM 3592 tape hardware spread across four sites with Atempo backup Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

How lab grown neurons could power the future of AI

Melbourne-based Cortical Labs’ lab grown neurons could speed up AI training in a more energy efficient way and its work has caught the eye of hyperscalers and Amazon’s CTO Continue Reading

By

• Aaron Tan, TechTarget

Capita pension clients told data may have leaked

Capita has told trustees of some of the pension funds for which it provides outsourced services that their customer data may have been stolen by the Black Basta ransomware operation Continue Reading

By

• Alex Scroxton, Security Editor

Security Think Tank: Thinking beyond IAM in the cloud

Looking beyond IAM, there are other aspects of securing public cloud environments that admins can reasonably expect to control Continue Reading

By

• Petra Wenham

The changing role of infrastructure and operations

I&O leaders will need to automate for efficiency, manage customer requirements, optimise cloud operations and explore new technologies to improve services and enable innovation Continue Reading

By

• Padraig Byrne

Cyber Action Plan for Wales launched

The devolved Welsh government has set out four priorities in an action plan designed to foster cyber resilience, talent and innovation across the country Continue Reading

By

• Alex Scroxton, Security Editor

US competition watchdog issues generative AI warning

Generative AI can be used to manipulate people into making harmful decisions, says US Federal Trade Commission in warning to firms building and using AI-powered tools Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Want to get cloud IAM right? Master the fundamentals

By getting the basics right, you’re setting yourself up for success to then can build more advanced and complex functionalities on top Continue Reading

By

• Paul Lewis, Nominet

SAP eyes SMEs in Southeast Asia

SAP debuts the Grow with SAP programme in Southeast Asia to drive adoption of S/4 Hana Cloud among small and medium-sized enterprises Continue Reading

By

• Aaron Tan, TechTarget

More Post Office software-related convictions overturned takes total to 86

A total of 86 former subpostmasters wrongly prosecuted for financial crimes after computer errors showed phantom losses have had convictions overturned Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft fails to get CMA thumbs-up on Activision deal

The UK Competition and Markets Authority has decided that Microsoft‘s proposed $68.7bn acquisition of Activision would damage the cloud gaming market Continue Reading

Zopa’s emotional journey to becoming a bank

Zopa Bank’s CEO sees no reason why the app-based bank should not be as big as the high street giants Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google Cloud seals bug that could have led to data breaches

The Asset Key Thief vulnerability gave rise to multiple potential attack scenarios that could have impacted thousands of Google Cloud users, but has now been safely fixed Continue Reading

By

• Alex Scroxton, Security Editor

Police Scotland receive formal notice about cloud system

Scotland’s biometrics watchdog has issued Police Scotland with an information notice over its deployment of a cloud-based digital evidence system, following disclosure of major data protection concerns by Computer Weekly Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK government introduces Digital Markets Bill to Parliament

The Digital Markets, Competition and Consumers Bill will seek to level the playing field in digital markets by empowering regulators with new tools and powers to directly enforce competition and consumer protection laws Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Post Office paid IBM millions when it ended proposed contract to replace Horizon

The Post Office ended a proposed contract with IBM to replace its controversial Horizon system after work had already started Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Data a driving force at Aston Martin Formula One

In this week’s Computer Weekly, we speak to Aston Martin Formula One’s Clare Lansley to find out how digital transformation helps the team to move further up the F1 grid. We explore how automation and AI is helping businesses tackle rising costs and also look into the maturity of Industry 4.0 initiatives. Read the issue now. Continue Reading

Amazon Web Services selects 14 startups for space accelerator

The cohort of startups will use AWS and its resources to accelerate the research and development of their technologies and boost their growth Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

From Nokia to Merge Mansion: Helsinki’s tech expertise is sparking a new era for global gaming

Helsinki has a reputation as the go-to place for game development, and now the city’s tech community is taking gaming into new areas Continue Reading

By

• Matthew Staff

The road to the Digital Growth Grant

GUEST POST: In this contributed blog post, Hannah Bernard, Head of Business Banking, Barclays, explains how the firm's entrepreneurs’ network, Eagle Labs, plans to use the Digital Growth Grant to ... Continue Reading

By

• Clare McDonald, Business Editor

UK biometrics watchdog questions police cloud deployments

The UK biometrics commissioner has warned that policing and justice bodies must be able to demonstrate ‘immediately and unequivocally’ that their cloud deployments are lawful Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Prototype cyber tech has revolutionary potential

The so-called CHERI protection model developed at the University of Cambridge is showing great promise for future cyber security technologies Continue Reading

By

• Alex Scroxton, Security Editor

3CX incident may be world’s first double supply chain attack

It’s supply chain attacks all the way down as Mandiant publishes information suggesting that the 3CX software supply chain compromise was initiated via a prior software supply chain compromise Continue Reading

By

• Alex Scroxton, Security Editor

Banks don’t want to develop fintech in-house

Banks are increasingly partnering with fintechs to gain access to their platforms, with few interested in developing such capabilities in-house Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Good Friday Agreement key to growth of Northern Ireland cyber hub

Now 25 years since the historic Good Friday Agreement ended the Troubles, Northern Ireland has become a flourishing centre of cyber security excellence and has ambitions to grow further Continue Reading

By

• Alex Scroxton, Security Editor

UK SMEs are the most tech savvy in Europe

UK SMEs have taken to contactless payments faster than their counterparts in continental Europe Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Reduced spending on cloud services weighs European IT services market down

Reduced spending on cloud services in the EMEA region meant a year-on-year drop in total IT and BPO services spend Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT Priorities 2023: Cloud and disaster recovery top storage and backup plans

Cloud storage still the biggest project planned in data storage in 2023, with disaster recovery the most important area in data protection cited by TechTarget/Computer Weekly survey respondents Continue Reading

By

• Antony Adshead, Storage Editor

Focus on these three risky behaviours to boost cloud security

Some 80% of cloud security alerts are triggered by just 5% of security rules. Security teams can substantially improve their resilience by zeroing in on a small set of risky behaviours, according to a report Continue Reading

By

• Alex Scroxton, Security Editor