IT services and outsourcing

Retail’s Big Show: Reporting from the retail technology front line

What themes will we be seeing in the retail tech space over the next year according to the 2024 National Retail Federation’s Big Show? Continue Reading

By

• Glynn Davis

Pre-Horizon users contacting lawyers as more Post Office IT horror stories emerge

Lawyer says there is no reason to believe the Post Office treated unexplained shortfalls on systems prior to Horizon any differently to the way it dealt with unexplained Horizon shortfalls Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

French TV giant sticks with Dell NAS for channel upgrade

TF1 has the biggest market share in French TV, but plans for more. It has upgraded from Isilon to PowerScale scale-out NAS and saved 42% in energy costs, halving rackspace use Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Proposed changes to investment thresholds highlights lack of funding diversity

The government is introducing a law to raise the income threshold for potential angel investors, potentially making it harder for people from underrepresented groups to fund startups Continue Reading

By

• Clare McDonald, Business Editor

Google Cloud teams up with Singapore government on AI initiatives

Over 100 generative AI use cases have been tested through the AI Trailblazers programme, among other initiatives to spur AI adoption and build AI talent in the city-state Continue Reading

By

• Aaron Tan, TechTarget

MP demands answers from government minister over second faulty Post Office IT system

Kevan Jones MP highlighted evidence of injustices caused by a computer system used in Post Office branches prior to the introduction of the controversial Horizon system. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

GenAI tools ‘could not exist’ if firms are made to pay copyright

AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK government consults on age verification tech in alcohol sales

The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Expert IT witness outsmarted an ‘aggressive’ Post Office to get to truth after inspection ‘madness’

The Post Office’s attempts to protect the Horizon system are well known, in light of the public inquiry and a recent TV drama, but Computer Weekly can reveal how an IT expert was treated during his investigation of Horizon Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mitigating the risks of modern application development

Organisations need to have visibility over their software supply chain, secure and monitor interfaces to legacy systems and adopt zero trust to mitigate the risks of modern application development Continue Reading

By

• Peter Lees

Cloud is not always the answer: Five reasons why

We look at why the cloud is not always the best choice, including for reasons of cost, application suitability, management, data protection and the needs of the business Continue Reading

By

• Stephen Pritchard

cloud SLA (cloud service-level agreement)

A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor
• James Montgomery, Senior Features Editor
• Sonia Lelii, TechTarget

Inside Cisco’s security platform strategy

Raj Chopra, senior vice-president of Cisco’s security business, outlines the company’s security platform strategy and how it brought different products together into a single platform Continue Reading

By

• Aaron Tan, TechTarget

Committee chair asks minister to back ‘Mr Bates clause’ in Post Office compensation legislation

Select committee chair wants guarantees on financial redress for subpostmasters that suffered in the Horizon scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Podcast: Storage and compliance outlook for 2024

Interesting times ahead in 2024 as we talk to Mathieu Gorge, CEO of Vigitrust, about updates to EU regs, PCI, NIST, post-Brexit divergence and 60 national elections across the globe Continue Reading

By

• Antony Adshead, Storage Editor

ICO prompts confusion over police cloud legality

The UK data regulator has suggested that, despite major data protection concerns, it is likely to greenlight police cloud deployments because of an information-sharing agreement with the US government Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Fujitsu boss admits to missed opportunities to prevent miscarriages of justice

Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS plans huge investment in Japan cloud infrastructure

Amazon Web Services plans to invest over $15bn into its existing cloud infrastructure in Tokyo and Osaka by 2027 to meet growing customer demand Continue Reading

By

• Aaron Tan, TechTarget

Gartner: The big IT outsourcing contract returns

Gartner’s latest spending forecast shows IT services is set to become the largest segment of IT spending in 2024 Continue Reading

By

• Cliff Saran, Managing Editor

Anger sparked by TV drama forces Fujitsu to put public sector contract bidding on hold

It is not just the UK government that has been forced to act quickly amid public anger, as a wounded Fujitsu stalls government contract bidding Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change

IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud-to-cloud backup: What it is and why you (probably) need it

Basic cloud data protection is just not enough. Several loopholes leave business data vulnerable and that means additional cloud-to-cloud backup should be seriously considered Continue Reading

By

• Stephen Pritchard

Michelle Donelan aims high on tech innovation growth

The science, innovation and technology secretary wants the UK to match US VC investment as a proportion of GDP Continue Reading

By

• Cliff Saran, Managing Editor

Data on Kubernetes Community aims at K8S storage scaling solution

DoKC works on community solutions for Kubernetes. It aims to develop storage scaling automation for the containerised platform outside the orbit of the big vendors Continue Reading

By

• Antony Adshead, Storage Editor

Paula Vennells fails to practice what she preaches in Post Office scandal

Reverend Richard Coles tells Computer Weekly how a recent ITV drama ‘moved and enraged’ a public that had missed the unfolding of the biggest miscarriage of justice in modern history, in front of their noses Continue Reading

By

• Reverend Richard Coles

How Fujitsu became a central part of the decades-long Post Office scandal

After a TV drama brought the Post Office scandal to a wider audience, many are wondering how and why a Japanese IT company became embroiled in the story. We examine the history behind Fujitsu’s role. Continue Reading

Post Office scandal: A very good start to what comes next

Well, what can we say? Humbly, let’s start with a very big thank you to Little Gem, the TV production company that created Mr Bates vs the Post Office, and to ITV for broadcasting the drama at ... Continue Reading

By

• Bryan Glick, Editor in chief

Santander bank added 4,500 tech staff last year

Santander added thousands of IT staff to its global operation last year, as part of its digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How the UK is supporting the Ukraine tech community

The launch of a TechBridge between UK and Ukraine allow IT experts from each country to collaborate and share experiences Continue Reading

By

• Nusrat Ghani, Department of Business and Trade

Post Office scandal inquiry hits mainstream after dramatic start to year

Long-running statutory public inquiry restarts with hugely increased interest following ITV’s dramatisation of the two decades-long scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fujitsu UK employees working for HMRC to strike during self-assessment tax period over pay

Hundreds of Fujitsu UK staff working for HMRC are set to strike later this month over a pay rise dispute Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Redefining the cyber domain to tackle the challenges of tomorrow

Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading

By

• Saj Huq, Plexal

How Fujitsu became a central part of the Post Office scandal

As a TV drama brings the Post Office scandal to a wider audience, many are wondering how and why a Japanese IT company became embroiled in the story – we examine the troubled history behind Fujitsu’s role Continue Reading

By

• Bryan Glick, Editor in chief

Post Office scandal furore is moment to change digital evidence rules

The current rules around digital evidence are partly to blame for the widest miscarriage of justice in UK history Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Richer customer experiences at your service

The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading

By

• Joe O’Halloran, Computer Weekly

Cloudflare eyes GenAI workloads with Workers AI

Cloudflare’s Workers developer platform is touted to make it easier for organisations to deploy GenAI capabilities at the edge to speed up inferencing Continue Reading

By

• Aaron Tan, TechTarget

Top 10 India IT stories of 2023

We recap the year’s top 10 stories in India, including the country’s datacentre boom and innovations in space and agriculture technologies Continue Reading

By

• Aaron Tan, TechTarget

Top 10 ANZ IT stories of 2023

We recap the top 10 stories in Australia and New Zealand, including the innovations and challenges that organisations in the region have faced over the past year Continue Reading

By

• Aaron Tan, TechTarget

globalization

Globalization is the process by which ideas, knowledge, information, goods and services spread around the world. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Ben Lutkevich, Site Editor

Top 10 storage stories of 2023

In this 2023 review, we consider if flash will thrash disk, what the Toyota outage shows about capacity planning, how to achieve green storage, the backup and compliance risks of AI, the lowdown on DPUs, and more Continue Reading

By

• Antony Adshead, Storage Editor

Top 10 storage supplier strategy stories of 2023

In 2023, we looked at the top storage suppliers, their market share and how they set themselves for a future of hybrid cloud, containerisation and consumption models of purchasing Continue Reading

By

• Antony Adshead, Storage Editor

Post Office gets government handout as Horizon replacement costs increase ‘significantly’

The increasing costs associated with replacing the Post Office’s controversial IT system have forced the government to hand it over £100m extra Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Orange Business boosts digital ambitions with Expertime acquisition

Acquisition of consulting company by business services division of global telco becomes latest part of strategic ambition to accelerate growth in digital services and support growth in digital, public cloud, AI and data Continue Reading

By

• Joe O’Halloran, Computer Weekly

'No hiding place' for those responsible for Post Office Horizon scandal

MPs want individuals to be held to account for their roles in causing the Post Office Horizon scandal, which destroyed thousands of lives Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside Zoom’s generative AI strategy

Zoom’s federated approach towards generative AI allows it to use a combination of models that are most suitable for the task on hand while lowering costs for itself and customers Continue Reading

By

• Aaron Tan, TechTarget

Digital Ethics Summit 2023: The year in AI

At trade association TechUK’s seventh annual Digital Ethics Summit, public officials, industry figures and civil society groups met to discuss the state of AI regulation and the direction of travel set for 2024 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

On-prem vs cloud storage: Four decisions about data location

Hybrid cloud is now a reality. But how to decide what data goes where? We highlight four key decision points to evaluate whether data should be stored on-premise or in the cloud Continue Reading

By

• Stephen Pritchard

Top 10 Nordic stories of 2023

Known for its advances in digital technology, the Nordic region continues to pioneer the startup sector while making serious waves in Quantum computing and artificial intelligence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The ransomware threat to UK critical infrastructure

In this week’s Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We examine how AI tools are helping to enhance cloud security. And the CTO at jewellery retailer Pandora discusses organisational change in IT. Read the issue now. Continue Reading

Pure Storage: Flash ‘startup’ that brings late entrant advantage

Storage profile: We look at Pure Storage, the youngest of the array makers, which comes to market with well-developed flash, hybrid cloud and consumption purchasing models Continue Reading

By

• Antony Adshead, Storage Editor

Government advised to overturn all Post Office scandal convictions

An independent board set up to advise the government on compensation for innocent subpostmasters has recommended that all the Post Office scandal convictions are ‘unsafe’ and should be overturned Continue Reading

By

• Bryan Glick, Editor in chief

Alibaba debuts LLMs for Southeast Asia

Alibaba’s SeaLLMs are built to address the linguistic diversity and nuances in Southeast Asia, enabling businesses to deploy localised chatbots and translation applications Continue Reading

By

• Aaron Tan, TechTarget

Current Post Office executive in denial of Horizon cover-up

Executives at the Post Office today are still in denial of the part they played in destroying the lives of thousands of people Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Post Office Scandal: When culture ate the law for breakfast

Famously, “culture eats strategy for breakfast,” according to management guru Peter Drucker. What should we make, then, of the culture at the Post Office when it was prosecuting innocent people ... Continue Reading

By

• Bryan Glick, Editor in chief

Inside the Singapore government’s cloud journey

The Smart Nation Group’s chief digital technology officer outlines the government’s cloud journey, including its approach to cloud migration and how it came to host mission-critical workloads on AWS Continue Reading

By

• Aaron Tan, TechTarget

Top IT predictions in APAC in 2024

Generative AI will continue to leave its mark on many areas in business and IT, along with other trends such as sustainability, cyber security and smart factories that are expected to shape the region’s technology landscape in 2024 Continue Reading

By

• Aaron Tan, TechTarget

Panasas set for Mach.2 throughput with multi-actuator HDDs

Scale-out NAS maker claims to be the first enterprise array maker to use multi-actuator HDDs designed for hyperscaler architectures and which double throughput Continue Reading

By

• Antony Adshead, Storage Editor

Former Post Office investigator called subpostmaster campaigners ‘crooks’

Former Post Office investigator labelled subpostmasters attempting to clear their names as ‘crooks’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dell EMC: Storage giant shifts gear to cloud operating models

Storage profile: We look at Dell EMC, the result of the biggest tech acquisition ever, and find a company well set for ubiquitous cloud operating models and as-a-service Continue Reading

By

• Antony Adshead, Storage Editor

Undisclosed document could reveal pressure on Fujitsu expert witness in Post Office prosecution

Details of Post Office prosecutor’s meeting with Fujitsu IT expert witness, used in subpostmaster prosecution, not yet disclosed to public inquiry Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technologies to support hybrid working

In this week’s Computer Weekly, our latest buyer’s guide looks at technologies to support hybrid working – even when your business is as unique as farming. We examine the new guidelines on AI cyber security published by G7 government security chiefs. And we find out how the Jaguar Formula E racing team is using digital twins to improve electric vehicle performance. Read the issue now. Continue Reading

Atos selected for UEFA Euro 2024 IT contract

IT services company Atos will deliver on-site and remote IT services for next year’s international football event in Germany Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lords committee urges caution on UK use of autonomous weapons

UK government must ensure proper democratic oversight of its development and use of AI-powered weapon systems, says Lords committee Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Post Office lawyer with his fingerprints all over IT scandal spreads blame

Senior Post Office criminal lawyer was just following orders and claims his only mistake was believing those that told him the Horizon system was robust Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS debuts model evaluation tool in Bedrock

The Model Evaluation tool in Bedrock will help organisations evaluate and test large language models that are best suited to their needs based on criteria like accuracy, toxicity and cost Continue Reading

By

• Aaron Tan, TechTarget

Slow government response to Post Office scandal compensation forces new legislation

Subpostmasters who exposed widest miscarriage of justice in UK history still waiting for compensation after decades of fighting Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Paula Vennells’ email fuelled Post Office Horizon cult, inquiry told

Faced with serious questions about the robustness of its core computer system, the Post Office doubled down on reliability myth, public inquiry told Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Aerodyne taps AWS to power drone platform

The Malaysia-based startup is running its Dronos platform on AWS to expand its footprint globally and support a variety of drone use cases, from agriculture seeding to cellular tower maintenance Continue Reading

By

• Aaron Tan, TechTarget

Scope of Okta helpdesk breach widens to impact all users

Okta has widened the scope of the October breach of its systems to include every customer that has used its helpdesk service, after new information came to light Continue Reading

By

• Alex Scroxton, Security Editor

CCRC refers two posthumous subpostmaster appeals to Crown Court

CCRC refers posthumous appeals against convictions to Crown Court for first time Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS sharpens focus in APAC

AWS is doubling down on industry offerings and investing in cloud infrastructure and skills training, among other efforts, to tap growth opportunities in the region Continue Reading

By

• Aaron Tan, TechTarget

‘Excited’ finance firms pump money into digital technology

Over three-quarters of finance firms are currently restricted in what they can spend on technology due to the global economic climate, but expect spending to resume next year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

India's Hexaware creates hundreds of jobs in UK

Hexaware opens IT services operation in Birmingham, with a plan to recruit 250 people in the region by 2025 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Chancellor offers spending boost for IT buyers alongside AI and quantum investments

In his Autumn Statement, chancellor Jeremy Hunt announced a range of measures intended to boost investment in innovation and technology Continue Reading

By

• Bryan Glick, Editor in chief

NHS England renews FutureNHS cloud-based collaboration hosting deal via G-Cloud for £1.67m

NHS England has renewed its long-standing hosting and support contract for the FutureNHS platform with SME cloud provider Kahootz Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Controversial Fujitsu contract with Post Office extended again

IT from Fujitsu is at the heart of the widest miscarriage of justice in UK history, yet the government keeps handing millions of pounds of taxpayers’ money to the IT giant Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Boomi doubles down on AI and automation

Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney Continue Reading

By

• Stephen Withers

World Wide Fund for Nature signs IT deal with Atos

Global conservation organisation will harness latest technologies to improve ability to predict risks to natural environment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside India’s datacentre boom

India’s datacentre market is expected to surpass $10bn by 2028, but realising its full potential will require innovations in sustainability and improvements in connectivity Continue Reading

By

• Pratima Harigunani

Cubbit DS3 Composer brings DIY cloud to object storage pool

Cubbit customers can now build and configure S3-compatible clouds from unused capacity and offer MSP-grade services with high levels of resilience, security and data sovereignty Continue Reading

By

• Antony Adshead, Storage Editor

Elected officials' lack of digital skills affects public services

A lack of digital skills and tech expertise among elected officials encourages government to contract out IT work instead of building up internal capacity, making the public sector increasingly reliant on outside knowledge to get things done Continue Reading

By

• Andrew Kersley

IT not ready for AI, Pure Storage survey finds

Storage, compute and networking hardware won’t cope without upgrades, and that often means total IT infrastructure overhaul Continue Reading

By

• Antony Adshead, Storage Editor

Digital Edge secures green loan for South Korea datacentre

The Singapore-based datacentre provider has secured its first green loan for its latest colocation facility in Incheon Continue Reading

By

• Aaron Tan, TechTarget

Post Office scandal inquiry postpones more key witness hearings

Yet more witness hearings are cancelled due to the Post Office's late disclosure of documents Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Gigamon is making its mark in deep observability

Gigamon CEO Shane Buckley talks up the company’s ability to inspect encrypted network traffic for malicious activity, how it stands out with its deep observability capabilities and the tailwinds that are fuelling its growth Continue Reading

By

• Aaron Tan, TechTarget

Engineers slash RPO/RTO as they swap tape for Rubrik backup

Frankham Group ditches archaic tape backup and deploys Rubrik backup appliances and remote disaster recovery facility. Meanwhile, the engineering group assesses a move to the cloud Continue Reading

By

• Antony Adshead, Storage Editor

The UK AI Safety Summit – what did it achieve?

In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading

Australia’s public cloud spending to hit A$23bn in 2024

Spending on public cloud services in Australia will reach 50% of the total addressable market for the first time in 2024, according to Gartner Continue Reading

By

• Aaron Tan, TechTarget

Encrypted mail service Tuta says it was wrongly accused of being a front for intelligence services

German encrypted email service Tuta, formerly known as Tutanota, has denied claims by a former Canadian police intelligence officer accused of passing secrets to criminals that it was compromised by intelligence services Continue Reading

By

• Bill Goodwin, Computer Weekly

AI Safety Summit review

Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading

UK government does not see need for specific AI legislation

The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How Village Roadshow modernised ITSM with cloud

Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service Continue Reading

By

• Stephen Withers

Conflict of interest concerns raised over CMA's use of AWS UK public sector discount scheme

Less than a month after the CMA confirmed it would be investigating the competitive impact of AWS preferential pricing deals on the UK cloud market, data reveals the CMA is benefiting from cut-price Amazon cloud services Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Data-sharing management gap highlights cyber risk, says report

Organisations are struggling to secure their use of communications tools to share data with third-party partners and suppliers, and in the process are exposing themselves to heightened levels of risk, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

AI Summit not the place for human rights, says French finance minister

Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

SAP touts Business Technology Platform as foundation for S/4Hana migrations

SAP claims its Business Technology Platform can help customers ease their transition to S/4Hana and lay the foundation for artificial intelligence initiatives Continue Reading

By

• Aaron Tan, TechTarget

AI Safety Summit review

Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

business services

Business services refer to all services that support a company. Continue Reading

By

• Rahul Awati

AWS to open Malaysia cloud region in 2024

Amazon Web Services’ new cloud region in Malaysia will open next year to meet the increased demand for cloud services and support digitisation efforts in the country Continue Reading

By

• Aaron Tan, TechTarget

AI Safety Summit: Day one review

Computer Weekly breaks down what happened during the first day of the UK government’s AI Safety Summit at Bletchley Park Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor