IT services and outsourcing

Cambridge University turns to computer games to unlock secrets of the universe

Cambridge University is turning to technology developed for computer gaming to help it solve some of the fundamental problems of science Continue Reading

By

• Bill Goodwin, Computer Weekly

How technology is changing BPO

Karl Flinders discovers how IT has become central to the provision of outsourced business processes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT pros offer up their own cloud computing definitions

IT pros’ definition of cloud computing ranges from “a multi-tenant IT solution” to “virtualisation of virtualisation”. Here are a few from the Cloud Computing World Forum 2012. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Guide: Maximizing the Value of Cloud for Small-Medium Enterprises

This guide from the Open Group, helps small and medium sized companies take advantage of cloud computing to develop their business. Continue Reading

The cloud will move supercomputers into the mainstream

Cloud computing will move supercomputers out of the research labs into mainstream business, says Amazon Continue Reading

Shop Direct deploys software to automate business processes

Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department’s busy timetable Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud a game-changer for SMEs, says the Open Group

Cloud computing has huge potential for SMEs, but they need to look before they leap, says IT consortium the Open Group Continue Reading

By

• Bill Goodwin, Computer Weekly

2012: Will this be the year TPM finally comes of age?

Will 2012 be the year that TPM finally delivers on its potential to provide a hardware-based "root of trust" for enterprise information security? Continue Reading

By

• Warwick Ashford, Senior analyst

UK technology sector gets financial support

A US hi-tech investment bank with $20bn in assets has opened its first UK branch offering banking and loan services to the technology industry Continue Reading

By

• Warwick Ashford, Senior analyst

eHarmony, Last.fm join LinkedIn with password leaks

Online dating site eHarmony and Last.fm have joined LinkedIn with password leaks, as hackers focus on social networks Continue Reading

By

• Warwick Ashford, Senior analyst

Apple faces £1.43m fine in Australian 4G iPad case

Apple has agreed to pay a £1.43m fine for misleading Australians about the 4G capacity of its latest iPad in a case brought by the national consumer watchdog Continue Reading

Microsoft launches support for Linux on Windows Azure

Microsoft’s cloud platform Windows Azure now supports Linux-based operating systems and languages such as Python and PHP. It includes IaaS capabilities to build hybrid cloud. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Nasdaq offers $40m compensation for Facebook confusion

The Nasdaq stock exchange in New York is to pay $40m compensation for technical problems that caused confusion on Facebook's first day of share trading Continue Reading

By

• Warwick Ashford, Senior analyst

Inadequate financial reporting holds firms back

Businesses admit difficulties in controlling data quality when reporting financial results as finance executives complain of stress as a result Continue Reading

Facebook shares drop over 10% in second day of trade

Facebook shares have fallen below the initial public offering price of $38 in their second day of trading in New York Continue Reading

By

• Warwick Ashford, Senior analyst

How high performance computing could make Marussia F1 champion

We take a tour of the Marussia F1 Team's base in Banbury to see how HPC technology is helping the Formula 1 team competitive but on a budget. Continue Reading

By

• Jennifer Scott, TechTarget

Guidebook: Oracle Cloud Services

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. Continue Reading

VMware updates vFabric Suite for cloud automation: News roundup

VMware ‘s launch of vFabric Suite 5.1 for cloud automation, Equinix’s acquisition of a colo service provider and UK SMEs’ cloud adoption are this week’s highlights. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

London 2012 Olympic Games IT enters final test

The Atos team controlling the IT for the London 2012 Olympic Games are recreating the environment for a final test before systems go live Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Huawei wins managed services contract for O2 network

Chinese telecoms firm Huawei is hired by O2 parent Telefónica to plan and maintain its mobile network in the UK Continue Reading

By

• Jennifer Scott, TechTarget

Cloud: Scaling to succeed in new business models

High-tech companies face challenges keeping pace with new cloud-based business models, this study from Accenture reveals. Continue Reading

Indian IT services firm Infosys opens UK apprenticeship scheme

Indian IT services firm Infosys is to offer UK apprenticeship places with the National Apprenticeship Scheme (NAS) over the next five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Using automation, self-service provisioning to build a private cloud

IT pros that recognise cloud computing benefits want to build one behind closed doors. But a private cloud requires automation, self-service provisioning and management planning. Continue Reading

By

• Daniel Eason, Contributor

Why the public sector is turning to multi-sourcing

Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading

By

• Sarah Burnett, NelsonHall

Five trends that will affect your cloud strategy

Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities. Continue Reading

CW Special report on Capita

Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading

How global recruitment company runs IT with one in-house worker

Recruitment services company Alexander Mann Solutions is harnessing cloud computing and expanding nearshore IT services to support a one-man internal IT department. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

G-Cloud cost £4.93m to set up, says Maude

The government’s G-Cloud programme and CloudStore cost £4.93m to set up, Cabinet Office minister Francis Maude said in response to a parliamentary question. Continue Reading

By

• Kathleen Hall, TechTarget

Government launches MyCSP mutual project

The government has launched the first of a planned series of mutuals which take public services and split the ownership between government, staff and private sector. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amazon results demonstrate commitment to cloud

Amazon's AWS cloud business made $500m in sales in the first quarter of 2012, comprising 3.79% of Amazon's Q1 business Continue Reading

Infosec 2012: Cloud enables security expertise for SME

Small and medium enterprises (SMEs) typically face the same threats as bigger organisations, but lack the same level of expertise and other security resources. Continue Reading

By

• Warwick Ashford, Senior analyst

Special report on Capita

This independent report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading

Outsourcing in the UK slows down in early 2012

Outsourcing in the UK has slowed considerably in the first three months of 2012 with the value of contracts signed falling well below last year. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Windows Azure tutorial Part 1: Set up and manage subscriptions

Wondering how to set up a Windows Azure subscription? This Windows Azure tutorial has all the information to help you create and manage the subscription. Continue Reading

By

• Saranya Sriram

HP losing grip of EDS’s Ministry of Defence contract

HP’s grip on a flagship Ministry of Defence contract could be weakening after CSC took over a key outsourcing deal. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Special Report on IBM

This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, and the services it offers. Continue Reading

Free tool measures how 'green' your data centre is: News roundup

A free tool to measure data centre energy efficiency; Citrix’s open cloud strategy with its CloudStack platform and Dell’s acquisition of Wyse are this week’s news highlights. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Atos completes first live software rehearsal for London 2012 Olympics

Atos has completed the first live rehearsal of IT, communications, media, sports and security systems for the London 2012 Olympics Continue Reading

Facebook counter sues Yahoo in escalating patent war

Facebook is counter suing Yahoo in an escalating patent battle between the rival social networking firms Continue Reading

By

• Warwick Ashford, Senior analyst

Global lessons in eHealth implementation

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Continue Reading

How the cloud found Mitchells & Butlers

The cloud was found to be a good fit for hospitality company Mitchells & Butlers after it approached IT providers with a set of outcomes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK business fears impact of new EU data protection framework

More than half of senior UK IT managers in large enterprises believe the proposed new EU data protection framework will cost their business more money, a survey has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

IT service management: The only way is ethics

It is now very common for professional bodies and membership organisations to have codes of ethics and standards of conduct. Continue Reading

By

• Matthew Burrows

Retail and insurance lead two-speed IT spending

More IT-based businesses are starting with greater investment in IT after the slowdown, but with lopsided demand as businesses increase spending at different rates Continue Reading

Yahoo investors still unhappy despite board appointments

Yahoo has appointed three directors to its board in a bid to turn the struggling internet company around and increase shareholder value Continue Reading

By

• Warwick Ashford, Senior analyst

Department for Work and Pensions outsources IT for universal credit welfare to India

The government is outsourcing IT development for the universal credit welfare programme to India despite promises to keep data projects in the UK Continue Reading

By

• Warwick Ashford, Senior analyst

Information management: lessons from the public sector

Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management Continue Reading

By

• Martha Bennett, Forrester Research Inc.

Google Chrome more popular than Microsoft Internet Explorer

Google Chrome use overtook Microsoft Internet Explorer last weekend, according to figures from web analytics company StatCounter Continue Reading

By

• Warwick Ashford, Senior analyst

O2 automation cuts offshore dependence and saves millions

O2 is automating business processes to reduce the cost of back office operations and cut its reliance on offshore recruitment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EDF signs £100m datacentre deal with Atos

Energy company EDF has signed a £100m 10-year deal with outsourcing provider Atos for datacentre services Continue Reading

By

• Kathleen Hall, TechTarget

Highland council Fujitsu IT services deal still problematic

A £70m IT services contract, signed by the Highland Council in Scotland with Fujitsu, is causing friction as the sitting council and the opposition unite in protest at the contract's failure to ... Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Capgemini takes on Rolls Royce service integration role

Rolls Royce has awarded Capgemini a contract to manage its new multi-sourced strategy as it moves away from sourcing everything from HP. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Buyer's Guide: Server Virtualisation

This Computer Weekly buyer’s guide to server virtualisation looks at the potential barriers to successful virtualisation and how they can be overcome. Continue Reading

Global Sourcing Trends in 2012

The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading

Gartner: Best practices in virtualisation

Philip Dawson, Gartner VP offers best practice advice for organisations looking to virtualise their IT infrastructure. Continue Reading

Cloud and big data to drive BPO benefits

Cloud computing and business analytics are set to inject new life into the business process outsourcing (BPO) sector. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Systems integrators 'charge more in paperwork than SMEs do in delivery’

A systems integrator asked for more money from the government for an IT product proposal than an SME was able to deliver the actual service for. Continue Reading

By

• Kathleen Hall, TechTarget

SAP boosts ByDesign ecosystem to support small business customisation

SAP is rolling out a partner programme for its ByDesign cloud-based product, to simplify implementation in SMEs Continue Reading

Yahoo plans another round of job cuts

Yahoo is planning another round of redundancies as it continues to struggle with competition from rivals Google and Facebook Continue Reading

By

• Warwick Ashford, Senior analyst

NHS trusts to be freed from CSC contract commitments

The Department of Health has proposed a deal with CSC to release trusts in the National Programme for IT from their contractual obligations to use software from the troubled supplier. Continue Reading

By

• Kathleen Hall, TechTarget

Somerset Council to bring Southwest One services back in house

Somerset County Council is seeking to bring key services back in house from Southwest One , the troubled joint-venture it created with IBM in 2007. Continue Reading

By

• Mark Ballard

The cloud: time for delivery

This report clears up the confusion around cloud, which stems directly from the muddling together of two vastly different perspectives on cloud services. Continue Reading

The mindset of the chief information officer

This study evaluates the leadership role that chief information officers perform in helping their organisations achieve their commercial goals. Continue Reading

Does the PSN need to happen before the cloud?

The deployment of public services networks (PSN) will need to happen before widespread uptake of CloudStore services occur, IT heads said at a roundtable meeting. Continue Reading

By

• Kathleen Hall, TechTarget

IT service buyers cautious but no panic

Economic uncertainty has led to less demand for IT services but panic has not set in as Western IT services firms report modest growth. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment

This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups. Continue Reading

Podcast interview: Stephen Glen, WorkIT on hosting and private clouds

Stephen Glen, software architecture engineer at retail intelligence firm WorkIT, discusses hosting and cloud computing. Continue Reading

By

• Cliff Saran, Managing Editor

Trust and security in the cloud

Increasing interest from IT management in SaaS is focusing the spotlight once again on cloud security. This study investigates those concerns. Continue Reading

Government launches CloudStore and names G-Cloud suppliers

The government has launched its CloudStore, a catalogue of 1,700 cloud-based, pre-approved IT services now available for the public sector to buy. Continue Reading

By

• Kathleen Hall, TechTarget

Capgemini sales jump 11% in 2011 as growth continues in 2012

IT services provider Capgemini increased its sales by over 11% in 2011 as high demand at the end of last year continued into 2012 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Rob Fraser, IT director, Sainsbury’s

Sainsbury’s IT chief talks about why in-house IT works better than outsourcing and how to double revenue without doubling IT spend. Continue Reading

By

• Kathleen Hall, TechTarget

More than half of government projects behind schedule

More than half of major government projects are behind schedule, according to the head of Whitehall's Major Projects Authority. Continue Reading

By

• Kathleen Hall, TechTarget

Buyer's Guide: Optimising networks for cloud computing and virtualisation

This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs need to consider for their networking strategies. Continue Reading

Buyer's Guide: CRM

This nine-page Buyer's Guide to customer relationship management (CRM) is essential reading for CIOs and senior IT professionals. Continue Reading

How to build an internal, private cloud

Once a company decides to take the plunge into cloud territory, it must decide if a private/internal cloud is the way to go and then build a business case to sell it to other decision makers in the organisation. In this e-zine, we report on the benefits of adopting a private cloud model and the trade-offs involved such as management issues. We will also cover self-service provisioning and capacity management in a private cloud; measuring the ROI of the private cloud; choosing a service provider and how to read an SLA (service-level agreement); private cloud best practices; and how to share resources. Continue Reading

Website launched to monitor cloud computing suppliers

A website has been launched that will monitor the performance of specialist cloud computing suppliers and compare them against traditional IT suppliers. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework

Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. Continue Reading

Microsoft puts Blackberry service on Office365

Businesses running Microsoft Office 365 can now access Exchange Online on their BlackBerry smartphones. Continue Reading

By

• Cliff Saran, Managing Editor

Cloud Expo Europe 2012

As cloud computing moves higher up the IT professional's agenda, Cloud Expo Europe is becoming increasingly popular. Here are photos from 2012's Expo. Continue Reading

By

• Matt Scott, TechTarget

Honda deploys hybrid cloud for car launches

Honda UK is using hybrid cloud computing within its IT infrastructure to support the growth of the company's websites. Continue Reading

By

• Cliff Saran, Managing Editor

UK IT budgets under pressure in 2012

UK IT budgets will remain flat in 2012, a worldwide survey of more than 2,500 IT professionals has revealed. Continue Reading

By

• Bill Goodwin, Computer Weekly

Accenture Technology Vision

Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. Continue Reading

Construction firm extends IT outsourcing

Taylor Wimpey has extended an IT outsourcing agreement with Logica as it embarks on a major change programme. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indian outsourcers TCS and HCL see profits boom

Indian outsourcing companies Tata Consultancy Services (TCS) and HCL both saw profits grow by more than 20% in their quarterly results. Continue Reading

By

• Kathleen Hall, TechTarget

Apple aims to improve working conditions for technology workforce

Apple has published a list of all suppliers for the first time and says it will allow independent observers into its facilities around the world to monitor working conditions. Continue Reading

By

• Warwick Ashford, Senior analyst

Rupert Murdoch attacks Barack Obama over online piracy legislation

News Corp chief Rupert Murdoch has accused Barack Obama's administration of siding with "Silicon Valley paymasters" as two anti-piracy bills go through US Congress. Continue Reading

By

• Warwick Ashford, Senior analyst

NHS Trust to appeal £375k data loss penalty

An NHS Trust is to appeal against a proposed monetary penalty of £375,000 after after patient records were stolen from a hospital and sold on eBay. Continue Reading

By

• Warwick Ashford, Senior analyst

Cloud solves IT innovation and maintenance imbalance

CIOs can rebalance the scenario of spending 80% of their budget on maintenance and 20% on innovation if they harness cloud computing. Continue Reading

Healthcare IT is a beneficial force, say doctors

IT in the NHS has had a bad press in recent years as a result of the problems associated with the now defunct £12bn NHS National Programme for IT, but most doctors in England believe IT improves patient care. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Accenture bolsters public sector skills

Services giant Accenture has recruited two former civil servants to its ranks to boost its UK and global public sector services capabilities. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ramnit worm steals 45,000 Facebook passwords

A computer worm has begun targeting Facebook accounts and has stolen at least 45,000 login credentials from users, say security researchers. Continue Reading

By

• Warwick Ashford, Senior analyst

The impact of cloud on IT

This research report from Freeform Dynamics assesses the impact of the cloud on the IT department and its operations. Continue Reading

IT in the UK SMB sector

This report from Knowledge Peers and Pierre Audoin Consultants, reveals how leaders of small and medium-sized businesses are using IT strategically. Continue Reading

Shell moves SAP maintenance to Accenture

Oil giant Shell has transferred the management of its HR and payroll applications to Accenture as part of a multi-year SAP managed service. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

British Waterways Scotland signs £2.3m ICT deal

British Waterways Scotland has signed a £2.3m deal with business technology company Amor Group to develop its ICT systems. Continue Reading

By

• Kathleen Hall, TechTarget

Virtualisation technologies: hits and misses of 2011

Amid a slew of virtualisation products and management suites that emerged in 2011, some products such as Spring platform impressed users, while others such as VMware MVP didn’t. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

How HP played a key role in RAF air crew support in Libya

The Ministry of Defence has praised HP over its Advanced Mission Planning Aid system, most recently used to support air crew in Libya. Continue Reading

Royal Mail posts IT services tender

The Royal Mail Group has put out a tender for IT consulting services, which will be worth up to £50m over four years. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How open data creates new opportunities for the UK

The use of open data could be a critical factor in determining the success or failure of the UK’s growth agenda this report from the business advisory firm Deloitte reveals. Continue Reading

Collaboration in the Cloud: everything to everyone, or too good to be true?

IT decision-makers are already looking to the cloud to support new IT delivery models - such as software-as-a-service (SaaS), platform-as-a-service (PaaS) and infrastructure-as-a-service (IaaS). Continue Reading