IT services and outsourcing

The limitations of traditional SaaS integration approaches

Time and budget constraints are forcing many organisations to rethink their integration strategy and find a well-aligned solution Continue Reading

By

• Saurabh Sharma

NATS says BI key to five-year investment plan

The UK’s air traffic control business NATS will make business intelligence (BI) a priority investment over the next five years Continue Reading

By

• Kathleen Hall, TechTarget

IT contractors seek to fill skills gap left by public sector cuts

IT contractors are increasingly confident about job opportunities in the public sector due to reductions in the civil service's head count, finds research Continue Reading

By

• Kathleen Hall, TechTarget

UK Border Agency tenders for security systems

The UK Border Agency (UKBA) and Border Force is tendering for an integrated border security system Continue Reading

By

• Kathleen Hall, TechTarget

VoIP awareness up but user numbers remain low

A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology Continue Reading

By

• Jennifer Scott, TechTarget

MPs slam the award of government contracts to tax-avoiding IT firms

MPs allege that Accenture used revenue from its deal with HMRC to reduce its tax bill Continue Reading

By

• Kathleen Hall, TechTarget

IT spending to rise in 2013

Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading

Parliamentary commission calls for electrified banking ring fence

A parliamentary report on plans to separate retail and investment banking calls for legislation to prevent breaches of the ring fence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How to integrate SaaS with your local business systems

As software as a service matures, CIOs need to look at how well cloud-based products integrate with existing on-premise systems Continue Reading

By

• Cliff Saran, Managing Editor

Immigrants wrongly told to leave UK due to inaccurate data

Some immigrants have been accidentally contacted by Capita and told to leave the UK as a result of inaccurate data used in a government push to remove thousands of illegal immigrants Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 IT outsourcing stories of 2012

Research into the UK outsourcing sector in 2010 found that 7.4% of the UK’s total production came from outsourcing, and about a third of that – some £38.7bn – was IT outsourcing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Unilever ramps up social networking for recruitment

Unilever has agreed a five-year HR BPO contract with Accenture that will expand the manufacturer’s recruitment activity into social networking Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amazon: Gold standard of the cloud?

Amazon Web Services is the benchmark for cloud in the enterprise but can it handle the challenge of federated cloud services? Continue Reading

By

• Archana Venkatraman, Datacentre Editor

How data analytics can unlock value in BPO

BPO used to be about cutting costs. But today, through the use of technology, much more can be gained by outsourcing a process. The ability to collect and analyses the massive volumes of data ... Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Liam Maxwell named as first government chief technology officer

Liam Maxwell becomes the first Whitehall CTO, in the latest stage of a major shake-up of the government IT leadership organisation Continue Reading

By

• Bryan Glick, Editor in chief

Free tool that tracks costs of AWS, Azure and Rackspace public clouds launched

Apptio has launched Cloud Express, a free tool that allows enterprises to track the utilisation rate and costs of AWS, Azure and Rackspace public clouds Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Low-level tasks eat up 30% of IT departments' time, report reveals

IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MPs call for wider promotion of mutuals beyond Whitehall

Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs Continue Reading

By

• Kathleen Hall, TechTarget

VMworld Europe Case Study: Bull SAS

Bull SAS collaborated with suppliers to build a private cloud platform capable of keeping sensitive data secure. Continue Reading

VMworld Europe Case Study: DER Deutsches Reisebüro

A Germany travel agent gained control of its IT and increased its profits after implementing a desk top virtualisation project. Continue Reading

VMWorld Case Study: Catalent Pharma Solutions

A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011. Continue Reading

VMworld Europe Case Study: Colt Technology

Managed service provider Colt designed and rolled out a scalable, cloud-hosted desktop virtualisation project that is reaping benefits for local councils. Continue Reading

CW Buyer's Guide: infrastructure on demand

This 10 page Computer Weekly Buyer's Guide offers advice for organisations looking at infrastructure on demand in the cloud. Continue Reading

G-Cloud success depends on champions and a change in attitude

G-Cloud director Denise McDonagh has called for public sector champions to push forward adoption of the service. Continue Reading

By

• Cliff Saran, Managing Editor

Capita set to win £1.7bn Staffordshire outsourcing deal

Capita has been named preferred bidder in an educational support services joint venture with Staffordshire County Council, in a deal worth £1.7bn over 20 years. Continue Reading

By

• Kathleen Hall, TechTarget

Google pushes infrastructure-as-a-service into Europe

Google is expanding its infrastructure as a service (IaaS) cloud computing platform into Europe and cutting storage prices by 20% Continue Reading

By

• Cliff Saran, Managing Editor

Infrastructure as a Service on Windows Azure

Microsoft’s Azure cloud was conceived as an abstracted platform for applications. It now offers infrastructure as a service. Continue Reading

By

• Tim Anderson

Cloud computing IT outsourcing contracts triple

Global IT outsourcing deals with a cloud computing element have tripled in number since 2010, according to Information Services Group (ISG) Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government wants suppliers to reveal UK taxes

Government officials are considering the viability of ordering suppliers bidding for contracts to disclose the tax they pay relative to UK sales Continue Reading

By

• Bryan Glick, Editor in chief

London Stock Exchange technology sales up

The growth of the London Stock Exchange’s MillenniumIT software has outstripped the wider business, with a 19% increase in sales of its trading software Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Oracle buys cloud services provider Instantis

Oracle is buying Instantis, a cloud and on-premise project portfolio management company, to boost its cloud portfolio Continue Reading

Capgemini reduces consultancy charges

Capgemini has lowered pricing in its consulting and local professional services businesses, according to its latest quarter results. Continue Reading

By

• Cliff Saran, Managing Editor

Gartner Symposium: RBS emulates Amazon with private cloud

Royal Bank of Scotland has developed a private cloud to support its application development process, using Amazon best practices Continue Reading

By

• Cliff Saran, Managing Editor

The DNA of the CIO

This major piece of research from Ernst & Young provides fresh insight into what it is to be a Chief Information Officer (CIO) today. Continue Reading

Cloud HR pivotal to Direct Line share offering

Cloud HR proved pivotal to insurance group Direct Line separating from the Royal Bank of Scotland (RBS) before it launched on the stock market Continue Reading

By

• Bill Goodwin, Computer Weekly

Defining End-User Requirements in an HPC Project

Without properly defined requirements, an HPC project can spiral out of control. Taking a strategic approach when defining user requirements will lead to the ultimate success of an HPC project. Continue Reading

By

• Anil Patrick, Chief Editor, TechTarget India

UK public sector contracts keep Atos Origin Q3 results buoyant

Large public sector contracts buoy IT services company Atos Origin, which has reported double-digit growth in the UK for its third quarter Continue Reading

By

• Kathleen Hall, TechTarget

CSC struggling to make a profit from Royal Mail outsourcing deal

CSC has stemmed losses in its 10-year outsourcing deal with Royal Mail through job cuts, tax breaks and relief payments, according to accounts Continue Reading

CW Special report on Atos

This 11 page special report, packed with graphs and charts, gives you the facts on Atos, its strategy, products and services and financial performance. Continue Reading

Calculating Training ROI

This guide from ESI International offers essential tips on calculating the return on investment of your training programme. Continue Reading

Over-the-Top Video: First to Scale Wins

This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. Continue Reading

DevOps role continues growth: Is it here to stay?

Competition is fierce in the tech arena. The DevOps role is a coveted one, and employers will do anything to secure the position, at least for now. Continue Reading

By

• Fernanda Aspe, Editorial Assistant

CIO interview: Frank Modruson, Accenture

Accenture’s CIO Frank Modruson on providing IT to 250,000 people who think they could do your job and why video is the next big thing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Case study: Syngenta multi-sourcing key to business growth

Agri-business giant Syngenta has put multi-sourced IT at the heart of its ambitious plan to double its revenues in the next 8 years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Edinburgh Airport outsources IT infrastructure

Edinburgh Airport’s new owner plans to grow the business, with a multi-million pound IT outsourcing deal the first of many investments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Meg Whitman unveils HP turnaround plan

HP CEO Meg Whitman has unveiled a five-year plan for the troubled enterprise, admitting the turnaround would take longer than expected Continue Reading

By

• Cliff Saran, Managing Editor

UKtech50 2012: Who are the most influential people in UK IT?

Computer Weekly is this week launching the third UKtech50, our annual definitive list of the real movers and shakers in UK IT Continue Reading

By

• Bryan Glick, Editor in chief

Rolls-Royce signs outsourcing deal with HP

Rolls-Royce has awarded a five-year contract to HP to host its applications, as part of the company’s multi-vendor IT strategy. Continue Reading

By

• Kathleen Hall, TechTarget

What is the true definition of cloud?

This special issue of IT in Europe looks at the true definition of cloud computing. We analyse the various different types of cloud storage and assess what they mean for IT leaders. IT security chiefs talk about the key role they will play in making the move to the cloud. We ask if the lack of standards and interoperability is hindering cloud adoption, and we examine the future of business applications in the cloud. Read the latest issue now. Continue Reading

London gets another finance technology hub

Canary Wharf Group is opening a centre for start-ups to work on financial services technology and services early next year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EC sets out strategy for EU cloud data and standards

The European Commission (EC) has unveiled a strategy for standards and a legal framework for cloud computing in European Union (EU) states Continue Reading

By

• Cliff Saran, Managing Editor

How agile is Universal Credit?

The DWP claims the IT for its flagship Universal Credit project is developed using agile principles. But how agile is a seven-year £2.2bn project? Continue Reading

By

• Kathleen Hall, TechTarget

Activision uses Salesforce to serve gaming community

The Call of Duty designers use the Service Cloud and Chatter Communities to solve customer queries Continue Reading

By

• Jennifer Scott, TechTarget

Service Provider Performance

This exclusive report from KPMG assesses UK outsourcing trends and satisfaction levels with service providers. Continue Reading

Next Generation Datacentres: The Cloud

Analysts Clive Longbottom and Bob Tarzey reveal the latest research on the deployment of cloud in the datacentre. Continue Reading

Fujitsu blacklisting part of tighter government policy

Government policy flags up suppliers that perform poorly but, with so few, how far can government practically address failed outsourcing contracts? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

E.ON outsources applications to Capgemini

Utility giant E.ON has outsourced application services to Capgemini as part of a five-year restructure of its IT services in a deal worth about €50m Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Citrix acquires Beetil to expand cloud capabilities

Citrix has bought cloud-based service desk technology provider Beetil to expand its capabilities of its GoToAssist support product line Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Tesco signs £65m datacentre deal to drive online expansion

Tesco expects to cut several millions each year from its IT bill following a 15-year £65m datacentre deal with Sentrum Continue Reading

By

• Bill Goodwin, Computer Weekly

Salford City Council offers cloud service to local businesses

Salford City Council is to offer private cloud service to local businesses through a partnership with ANS Group Continue Reading

By

• Cliff Saran, Managing Editor

Liverpool FC moves to the cloud with Amazon Web Services

Liverpool FC has migrated its website to a public cloud using Amazon Web Services Continue Reading

By

• Bryan Glick, Editor in chief

Cabinet Office blacklists Fujitsu from government IT contract tenders

The Cabinet Office has banned Fujitsu and another IT supplier from tendering for public sector IT contracts as they constitute too high a risk Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Bank of England hires 145 IT staff for Prudential Regulatory Authority

The Bank of England is to hire 145 IT staff for its new financial services regulatory body, the Prudential Regulatory Authority (PRA) Continue Reading

By

• Kathleen Hall, TechTarget

Interview: Dave Scammell, CEO of Sohonet

We speak to the head of Sohonet, a service provider built for the film and media industry in the centre of London Continue Reading

By

• Jennifer Scott, TechTarget

NHS claws back £1bn as CSC negotiations come to an end

The Department of Health claws back £1bn from CSC as negotiations with the troubled supplier come to an end. Continue Reading

Outsourcing IT services: goals and negotiations

Tactical and strategic negotiations are important to businesses of all sizes, from SMEs to the largest enterprises Continue Reading

By

• Wolfgang Benkel

CW Special report on Capgemini

This 8 page special from Computer Weekly offers a critical assessment of Capgemini, its strategy, products, services and financial performance. Continue Reading

Buyer's Guide: Private Cloud

This Computer Weekly buyer's guide provides the facts you need to help plan and execute a private cloud strategy Continue Reading

How did EDS lose $8bn in value in four years?

HP is writing off $8bn after the drop in value of EDS, which was acquired in 2008 - how did the outsourcing business fall so far so fast? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Facebook gets green light for Instagram acquisition

The US Federal Trade Commission has approved the social network's proposed acquisition of mobile photo-sharing service Instagram Continue Reading

By

• Warwick Ashford, Senior analyst

SCC becomes first supplier to win G-Cloud security accreditation

IT infrastructure company SCC has become the first supplier on the government’s CloudStore to win pan-government security accreditation. Continue Reading

By

• Kathleen Hall, TechTarget

Dell expects tough next quarter

Dell expects third-quarter revenue to be down between 2% and 5% on second-quarter levels due to the “uncertain economic environment” Continue Reading

By

• Warwick Ashford, Senior analyst

Interview: David Weymouth, operations director at RSA

David Weymouth, group director of operations and risk at insurance giant RSA, talks to Computer Weekly about the key changes affecting finance technology, and why government intervention to force an overhaul of banks’ IT systems would not work Continue Reading

By

• Kathleen Hall, TechTarget

Gartner: Prepare for hybrid cloud pain

Hybrid clouds are set for a big fall as businesses feel the pain of implementation Continue Reading

By

• Cliff Saran, Managing Editor

John Linwood, BBC CTO, on the Olympics output and digitisation

The BBC’s chief technology officer John Linwood talks about managing record-breaking Olympics online viewing and the digital future of the BBC Continue Reading

The Olympics in technology stats

Computer Weekly takes a look at how we experienced “the most connected Games ever” with our round-up of key technology stats Continue Reading

By

• Kathleen Hall, TechTarget

NHS sees £100m reduction in exposure to CSC contracts

The Department for Health’s financial exposure to its contracts with troubled supplier CSC have decreased by £100m in just three months. Continue Reading

By

• Kathleen Hall, TechTarget

Facebook to launch virtual bingo in UK

Facebook is to launch a virtual bingo game in the UK that offers cash prizes Continue Reading

By

• Warwick Ashford, Senior analyst

Putting innovation on the outsourcing menu

Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading

LinkedIn data breach costs more than $1m

LinkedIn says the forensic investigation and other recovery costs of the data breach in June could have topped $1m. Continue Reading

By

• Warwick Ashford, Senior analyst

Atos and Capita win £540m in controversial DWP disabilities testing contract

The Department for Work and Pensions (DWP) has been slammed by disabled charities for awarding £540m in contracts to Atos and Capita to test the eligibility of disabled people receiving benefits. Continue Reading

By

• Kathleen Hall, TechTarget

Lack of cloud standards and interoperability hinders cloud adoption

IT uses private cloud services to overcome data centre space/energy issues, but poor cloud standards lower cloud quality. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Samsung rejects Apple claim that it copied iPhone

Samsung has rejected Apple's claim that it copied the iPhone during the first court clash before a US jury Continue Reading

By

• Warwick Ashford, Senior analyst

Interview: Denise McDonagh, government G-cloud director

Denise McDonagh talks about the challenges of the G-cloud programme and how the government is reducing dependence on large outsourcers.  Continue Reading

UK public sector sales drive Steria growth

French outsourcer Steria has posted steady growth in the UK for its second quarter, driven by an improvement in public sector sales. Continue Reading

By

• Kathleen Hall, TechTarget

CGI sees profits fall 30% amid Logica takeover

CGI, the Canadian IT firm that is acquiring UK outsourcer Logica, has announced a fall in net income of 30% following the takeover announcement. Continue Reading

By

• Kathleen Hall, TechTarget

Special Report on Infosys

This 6 page special report from Computer Weekly gives you the key facts on Infosys, its strategy, products and services and financial performance. Continue Reading

Facebook share price falls after Q2 results announcement

Facebook shares fell 11% in after-hours trading on the NYSE to a record low of $23.94 after announcing second quarter financial results Continue Reading

By

• Warwick Ashford, Senior analyst

Customers urged to boycott CSC over CIA 'torture flights'

CSC customers are being urged to boycott the supplier over allegations that it took part in illegal CIA rendition flights in the US "war on terror" Continue Reading

By

• Mark Ballard

Eurozone crisis hits IT outsourcing

IT outsourcing contract values hit their lowest in five years as fears over the stability of the Euro restrain European business spending Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Buyer's Guide: Outsourcing

This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. Continue Reading

Businesses outsource IT for reasons other than cost

Cost-cutting is diminishing in importance as a reason to outsource IT, according to research of 630 contracts worth £14bn carried out by KPMG Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Skype works to fix privacy bug as instant messages leak

Internet telephony service Skype has confirmed that a bug in its software has been sending copies of instant messages to unintended recipients Continue Reading

By

• Warwick Ashford, Senior analyst

Olympics media centre set to become datacentre

The Olympics media centre looks set to become a datacentre after the London 2012 Games, with technology company iCITY one of two remaining bidders Continue Reading

By

• Kathleen Hall, TechTarget

Best practice in outsourcing security

The issues CIOs must consider in balancing security needs and budgetary constraints Continue Reading

By

• Warwick Ashford, Senior analyst

Outsourcing the problem of software security

This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle. Continue Reading

Facebook and Yahoo end patent battle with advertising partnership deal

Yahoo announces end to four-month Facebook patent battle with advertising partnership after Ross Levinsohn takes Yahoo CEO job Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft Office 365 for Education free for teachers

Microsoft launches Office 365 for Education, as Scottish Government commits to using the free cloud productivity suite. Continue Reading

By

• Kayleigh Bateman, Computer Weekly

The technology behind the Wimbledon tennis championships

We venture into the IBM bunker to see the IT operation behind the world's most famous tennis tournament. Continue Reading

By

• Bryan Glick, Editor in chief

Building a hybrid cloud on SaaS, PaaS and IaaS for IT efficiencies

IT pros looking to adopt a hybrid cloud based must strategise for security, IT standards and costs to make their cloud project successful. Continue Reading

By

• Hamish MacArthur, Macarthur Stroud International