IT services and outsourcing

Social media for communication inside the enterprise

Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Local government outsourcing shrinks workforce 35%

The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google shares down on mixed third quarter results

Google's share price dipped around 3% in response to mixed financial results for the third quarter Continue Reading

By

• Warwick Ashford, Senior analyst

Making waves at Dreamforce 2014

Love him or hate him, Salesforce.com CEO Marc Benioff draws a crowd. This is a cloud software company with an increasing focus on application development Continue Reading

By

• Adrian Bridgwater

Cloud, frozen pizza model and the immutable infrastructure

The architecture pattern for immutable infrastructure is based on the made-to-order pizza model Continue Reading

By

• Janakiram MSV

CIOs fear poor cloud investment is making businesses uncompetitive

CIOs and CFOs fear their enterprises are missing revenue opportunities due to poor cloud strategies Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Why has HP split?

In this week’s Computer Weekly, HP has announced plans to split the company in two – we look at the reasons and assess the future prospects for the IT giant. We examine the best practice in security policy to support a bring your own device (BYOD) scheme for staff mobile technology. And we find out how one company moved its entire datacentre from Berlin to London. Read the issue now. Continue Reading

Azure CTO Mark Russinovich's top ten public cloud security risks

Microsoft Azure cloud CTO Mark Russinovich identified ten key security risks of public cloud services Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Starbucks uses cloud to manage innovation and disruptive technologies

Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading

By

• Archana Venkatraman, Datacentre Editor

The challenges facing HP as it splits in two

HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT Continue Reading

By

• Cliff Saran, Managing Editor

Engineering company rolls out talent management software across 17 countries

Meggitt is deploying cloud-based HR technology as it seeks to integrate 60 diverse business units into a multinational operation Continue Reading

By

• Bill Goodwin, Computer Weekly

Mid-market reshoring to give UK an economic boost

A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Barclays concludes first round of fintech accelerator

Barclays has finished the first round of its financial services technology (fintech) startup accelerator, following a demo day Continue Reading

By

• Clare McDonald, Business Editor

Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle

Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Vtesse bought by Interoute in major fibre expansion

Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading

By

• Alex Scroxton, Security Editor

Oracle Openworld 2014

Every September, San Francisco plays host to Oracle’s user conference, where customers, users and developers descend on the city to learn the latest on the supplier’s products and services. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Oracle OpenWorld 2014: Xerox aligns business and IT in streamlining applications

Xerox's IT division has been working with the business to standardise its HR management on a global basis Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Nationwide roll-out of Universal Credit to start in early 2015

Controversial welfare reform programme to be accelerated nationwide for single people only, using much-criticised IT systems Continue Reading

By

• Bryan Glick, Editor in chief

Almost three-quarters of big companies to increase outsourcing

Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hacking IT from the inside

In this week’s Computer Weekly, car giant Daimler talks about its IT security strategy and the benefits of having its own in-house hacking team. App developers are under fire for collecting too much personal data – we examine the latest best practice. Our new buyer’s guide looks at virtualisation backup. And our review of Microsoft’s Surface Pro 3 tablet asks whether it can replace the laptop. Read the issue now. Continue Reading

Case study: Deutsche Post DHL develops software contract templates to reduce costs

Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative Continue Reading

By

• Cliff Saran, Managing Editor

BlackBerry Passport delivers a real keyboard and high-res screen to business

BlackBerry has introduced its Passport smartphone featuring a 4.5in hi-res screen, a qwerty keyboard and 13MP camera Continue Reading

By

• Cliff Saran, Managing Editor

The digital CIO: Why embrace digital innovation?

Having the right digital strategy can make or break an organisation Continue Reading

By

• Peter Thornton

Google to build giant '40-football pitch' datacentre in the Netherlands

Google will invest €600m to build a giant, 120-megawatt datacentre in the Netherlands Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud

We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading

By

• Janakiram MSV

SAP acquires Concur to build cloud-based expense management

SAP has agreed to acquire online travel and expense management SaaS provider Concur Technologies for $8bn Continue Reading

Asia dominates as outsourcing location and India remains unrivalled

India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Government digital chief Mike Bracken on the next five years

The Government Digital Service celebrates its third anniversary soon, but has plenty more challenges ahead to change Whitehall thinking Continue Reading

By

• Bryan Glick, Editor in chief

Government digital chief signals move away from 'tower model' approach to IT outsourcing

Government digital chief Mike Bracken has signalled a move away from the “tower model” approach to IT outsourcing Continue Reading

By

• Bryan Glick, Editor in chief

KPMG: IoT, 3D printing and healthcare IT to have most impact

Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live Continue Reading

By

• Archana Venkatraman, Datacentre Editor

TechUK tasks future government with making the UK a digital leader

TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Salesforce issues advice on avoiding Dyreza attack

Salesforce has issued a set of guidelines on tightening security after a number of its customers were targeted by the Dyreza email virus Continue Reading

By

• Cliff Saran, Managing Editor

Clarks shoes steps into digital

Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

The digital CIO: ‘Fear of Google’ and the ethics of digital business

Could the big digital players be using their dominance by exerting unfair competition? Continue Reading

By

• Brinley Platts and Peter Thornton

EY seeks tech startups to address challenges of right to be forgotten

Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Tobacco giant outsources IT to Wipro

Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BP spends £2m developing apps to train business leaders

BP is scrapping online courses in favour of apps and portals that can deliver bite-sized information and training when it's needed Continue Reading

By

• Bill Goodwin, Computer Weekly

How cloud is saving lives

In this week’s Computer Weekly, we look at how the power of public cloud is helping scientists to tackle diseases such as cancer and malaria. Big banks are turning to tech startups for innovation – we ask why. And our latest buyer’s guide examines micro-datacentre technologies. Read the issue now. Continue Reading

King's College, UCL and LSE back £900,000 national datacentre project

A consortium of universities, including LSE, UCL and King's College, is backing a national datacentre for academics Continue Reading

By

• Archana Venkatraman, Datacentre Editor

EasyJet sheds 'scrum' image with hybrid IT

EasyJet’s reservation system could not provision for allocated seating, so the airline added a feature on Azure Continue Reading

By

• Archana Venkatraman, Datacentre Editor

'Bungled' Army 2020 IT recruitment contract loses £70m of savings

Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Nude celebrity hack forces changes at Apple and 4Chan

Apple and image-sharing site 4Chan take security measures after celebrity iCloud accounts were compromised and photos leaked Continue Reading

By

• Warwick Ashford, Senior analyst

How Sony Music used Google cloud for One Direction’s 1D-Day event

Sony Music and its digital agency AIS London adopted Google Cloud Platform services to handle One Direction's day event Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Apple and FBI launch iCloud hack investigation

Apple and FBI investigate the breach of Apple’s iCloud causing fresh business concerns over cloud security Continue Reading

By

• Warwick Ashford, Senior analyst

Why bare metal cloud is in vogue

Bare metal services have been around since 2009 but cloud is witnessing renewed interest in it thanks to new offerings Continue Reading

By

• Janakiram MSV

Watermelon SLAs – making sense of green and red alerts

Often IT SLAs don’t reflect the real service and service experience of users. They also aren’t focused enough on the business results Continue Reading

By

• Barclay Rae

Rolls-Royce CIO joins HMRC as non-executive director

Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Former bank chief launches financial trading app

A trading social network on Apple’s App Store hopes to attract more than 100,000 consumer traders as members by the end of 2014 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Spanish bank spends €500m on contactless ATMs

CaixaBank has commissioned Fujitsu to build 8,500 ATMs that will be contactless Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

FT turns to cloud to manage advertising bookings

Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading

By

• Bill Goodwin, Computer Weekly

Government major projects watchdog needs more powers, says MPs

Major Projects Authority needs stronger powers to improve project delivery across government, say MPs Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Raytheon wins £224m from Home Office over e-Borders cancellation

Tribunal says Home Office unlawfully terminated a contract with Raytheon Systems Limited over its e-Borders programme Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

What ingredients go into the successful app store?

An enterprise app store should provide the controlled availability of apps for employees.We look at what is available for organisations to use Continue Reading

By

• Bernt Ostergaard , Quocirca

Nike builds datacentre cloud and network infrastructure

Nike is creating a scalable next-generation datacentre cloud and retail network infrastructure using Juniper's MetaFabric architecture Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Home Office pours £3.8m into shared service for biometric cards

The Home Office has awarded a £3.8m contract to Thales for a service to support the production of Biometric Residence Permit cards Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Government breaks grip of IT oligopoly

Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed? Continue Reading

George Osborne launches fintech innovation programme

Chancellor George Osborne launches a programme designed to put the UK at the forefront of financial technology (fintech) innovation Continue Reading

By

• Clare McDonald, Business Editor

Cabinet Office COO Stephen Kelly takes Sage Group CEO role

UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Why digitisation transforms supplier relationships

As the economy moves forward, CEOs are looking for the next wave of innovation to fuel growth. But are IT service providers ready? Continue Reading

By

• Cliff Saran, Managing Editor

£700m government hosting deal limits bidders to North-East England datacentre

Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Hacker and UFO hunter Gary McKinnon launches SEO business

Hacker Gary McKinnon has set up a search engine optimisation business after winning a 10-year battle against extradition to the US Continue Reading

AWS feels the pressure of cloud competition

AWS became the gold standard of public cloud. But are price wars, hybrid cloud and increased competition denting its growth? Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Bank of America: When software relationships turn sour

Tibco has filed a lawsuit alleging the Merrill Lynch division of Bank of America illegally used $300m of its software for a major IT project Continue Reading

By

• Cliff Saran, Managing Editor

Amazon’s share price falls 6% on quarterly results

Amazon’s share price fell 6% in after-hours trade after the firm reported a second-quarter net loss of $126m Continue Reading

By

• Warwick Ashford, Senior analyst

Crew Clothing fashions cloud-based marketing to engage buyers

British luxury casualwear brand Crew Clothing chose cloud marketing to move from batch email marketing to a more timely and personal approach Continue Reading

By

• Archana Venkatraman, Datacentre Editor

EU funds project to boost European cloud computing market

Cloudcatalyst project will assess cloud market in Europe, identify barriers to cloud adoption and provide tools to boost its growth Continue Reading

By

• Archana Venkatraman, Datacentre Editor

BT’s secure link to Microsoft Azure goes live in Europe

BT’s new, secure, high-performance connectivity to Azure public cloud has gone live in Europe three months after BT teamed up with Microsoft Continue Reading

By

• Archana Venkatraman, Datacentre Editor

IBM partners with Apple to deliver enterprise services for iOS

IBM has given Apple a major boost in the enterprise, through a partnership that will see it provide services and software for iOS Continue Reading

By

• Cliff Saran, Managing Editor

Microsoft adds StorSimple hybrid storage arrays to Azure cloud service

Azure users get more storage, archiving and disaster recovery from 1 August 2014 with Microsoft's StorSimple 8000 series hybrid storage arrays Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Google I/O: Extending Google's enterprise reach

At its annual developer conference last month, Google extended its enterprise portfolio boosting its security, storage and MDM products Continue Reading

By

• Clare McDonald, Business Editor

Huddle eases collaborative critical path for engineering firm WSP

Engineering consultancy WSP chooses Huddle to allow its engineers and architects to share project data securely and collaborate, regardless of location Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Contact centre value-add services on the up

The global contact centre outsourcing market was worth almost $75bn in 2013 after growing 7% since 2011, according to research Continue Reading

Netflix releases its AWS monitoring tool Security Monkey into the wild

Netflix has made Security Monkey, the AWS tracker tool it built for itself, freely available to other Amazon cloud users Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Microsoft and Google propose 25Gbps and 50Gbps Ethernet networks for cloud datacentres

Technology giants including Microsoft and Google form a consortium to fire up datacentre networks’ performance for cloud-scale infrastructure. Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Accelerating Digital Marketing

This study from CEB debunks the myths over the relationship between CIOs and CMOs and shows how CIOs can play a critical role in accelerating digital marketing. Continue Reading

Roadchef exits IBM Global Services for direct supplier relationships

Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP Continue Reading

Half of network equipment ageing or obsolete, survey finds

Dimension Data finds 51% of network devices near the end of their life as buyers take cautious approach to hardware refreshes Continue Reading

By

• Alex Scroxton, Security Editor

Big IT suppliers top government spending on contracts

IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Go Ahead uses Huddle to improve mobility

Go-Ahead transport’s engineers are using Huddle for mobility and collaboration when maintaining its fleet of vehicles. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Oracle set to boost retail business with $5bn Micros acquisition

Oracle is expected to acquire internet-enabled point-of sale-specialist Micros Continue Reading

Centrica's datacentre move to HP still not complete after three and a half years

Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010 Continue Reading

Sourcing and integrating managed services

Analysts Bob Tarzey and Clive Longbottom look at the issues business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice. Continue Reading

Six suppliers shortlisted for NHS HR system replacement

Six suppliers have been shortlisted for the NHS electronic staff record project – the world's largest HR and payroll software implementation Continue Reading

By

• Bryan Glick, Editor in chief

Facebook launches Slingshot to rival Snapchat

Facebook has launched its limited lifetime messaging app Slingshot in the US to rival Snapchat Continue Reading

By

• Warwick Ashford, Senior analyst

Case study: How eBay uses its own OpenStack private cloud

eBay runs one of its most crucial workloads – its website – on an OpenStack private cloud platform developed by itself Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Just Eat builds in-house IT workforce in Ukraine

Online takeaway service Just Eat has built a team of software development and project managers in the Ukranian capital Kiev Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft admits running out of IP addresses for Azure

Microsoft has assured US Azure customers data remains in the US, despite running out of US-registered IP addresses at times Continue Reading

By

• Warwick Ashford, Senior analyst

Can Salesforce.com re-engineer business IT?

With 1.5 million developers and a new focus on industry solutions, is Salesforce.com a business platform? Continue Reading

By

• Cliff Saran, Managing Editor

Tesco Bank launches current account on off-the-shelf platform

Tesco has launched a current account four years after implementing its core banking platform Continue Reading

Register to vote online goes live

The latest online transactional service from government has gone live as part of the ‘digital by default’ initiative Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Engineering firm fined for using unlicensed Autodesk software

Project Options has been fined £16,000 by the Business Software Alliance, following an online tip-off Continue Reading

By

• Cliff Saran, Managing Editor

Home Secretary Theresa May unveils datacentre in Maidenhead

Home Secretary Theresa May has opened a multi-million-pound extended datacentre, owned by UK cloud firm iomart Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Cloud impact can be as big as the advent of computing itself: EIU report

Cloud is not just a replacement for older computing platforms, but a change as revolutionary as the advent of computing itself, says EIU report Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Skolkovo Innovation Centre - Russia's Silicon Valley?

The Russian government is ploughing billions of rubles into creating a rival to Silicon Valley - but will the Skolkovo Innovation Centre succeed? Continue Reading

By

• Bryan Glick, Editor in chief

UK airports lead move to cloud services

UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading

By

• Bill Goodwin, Computer Weekly

CW Europe – June 2014 Edition

Europe is on a quest for innovation, looking like it might even give California’s Silicon Valley a run for its money in a few years’ time. London’s Silicon Roundabout in Old Street may be smaller than Silicon Valley in size and reputation; however it is often featured on the list of top ten best cities to begin a startup company. Continue Reading

Future of in-house datacentres in the cloud era

It is predicted that companies will spend three times more on the cloud by 2017. But as cloud goes mainstream, are in-house datacentres really dying? Continue Reading

By

• Archana Venkatraman, Datacentre Editor

CIO interview: Ian Cohen, CIO, Jardine Lloyd Thompson

Running a programme to transform the business is the wrong way to go about change, according to Ian Cohen, CIO at insurance broker JLT Continue Reading

By

• Cliff Saran, Managing Editor

Huawei signs datacentre services MoU with BT

BT could become a major supplier of datacentre services to Chinese network giant Huawei after signing memorandum of understanding Continue Reading

By

• Alex Scroxton, Security Editor

NHS shared services aims to end paper invoicing

NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist