IT services and outsourcing

Satya Nadella: Every business will be a software business

Digitisation may the buzzword business leaders are trying to grasp, but Microsoft has begun its journey to build a digitisation product portfolio Continue Reading

By

• Cliff Saran, Managing Editor

VM backup down as a priority while disaster recovery still tops to-do lists

Our survey finds VM backup increasingly “job done”, while disaster recovery, cloud storage, flash storage and mobility remain high priorities; but where is mobile backup? Continue Reading

By

• Antony Adshead, Storage Editor

Businesses need to equip staff with the tools to do the job

Workforces will become frustrated if they do not have the technology they need to deliver what their organisation wants Continue Reading

By

• David Johnson

TNT outsources IT infrastructure to HP cloud

International logistics firm TNT has outsourced its IT infrastructure to Hewlett Packard (HP) in a six-year deal that will see it move to the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finland leads Europe in cloud service take-up

Europe is catching up with the US for cloud adoption - and the Nordic countries lead the way, with Sweden and Denmark close behind Finland Continue Reading

By

• Eeva Haaramo

Lookout bets on big data analytics to secure enterprise mobiles

Mobile security SaaS provider Lookout is betting on its cloud-based big data analytics capability to attract enterprise customers Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft Azure brings success for McDonald's Sweden

McDonald's Sweden's Microsoft Azure system is named best-in-class across the fast food organisation's global operation Continue Reading

By

• David Nikel

Tieto’s Taneli Tikka brings startup drive to industrial internet business

Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading

By

• Eeva Haaramo

US cyber crime indictment prompts calls for zero tolerance

A newly-revealed US indictment of three suspected cyber criminals has prompted a call for zero tolerance for cyber intrusions Continue Reading

By

• Warwick Ashford, Senior analyst

A world of mobile possibilities

In this week's Computer Weekly, we report from Mobile World Congress, the world's biggest mobility event, on the latest innovations in mobile technology. Is the outsourcing industry set to cut thousands of jobs because of increasing IT automation? And we take an in-depth look at Google Container Engine. Read the issue now. Continue Reading

Sharing Economy UK launched to champion digital businesses

New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading

By

• Alex Scroxton, Security Editor

Procurement guidelines saved government £91m in 2014, says Cabinet Office minister Francis Maude

The government made £91m savings in 2014 with “militant” guidelines around procurement, says Cabinet Office minister Francis Maude Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Connected cars set CIO agenda at Volvo

IT has always tried to align with the business, but for Klas Bendrik, group CIO at Volvo Cars, it seems business has aligned with IT Continue Reading

By

• Cliff Saran, Managing Editor

Strong future for enterprise IT in Nordic countries

From attracting the world to its ice-cool datacentres to the digitisation of the public sector, there is plenty going on in the Nordic region Continue Reading

By

• David Nikel

CW Europe – March 2015 Edition

This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta. Continue Reading

Food giant acts fast on lean IT

In this week's Computer Weekly, we talk to the CIO from food giant Iglo – owner of Birds Eye – about how to work with outsourcers to keep IT lean and agile. We examine microservices, an important emerging trend in systems architecture. And we look into the issues around hybrid cloud storage. Read the issue now. Continue Reading

TUPE or not TUPE? That is the question

Designed to enable employees and business units to be transferred from one owner to another, TUPE legislation is now 33 years old Continue Reading

By

• Adam Bernstein

Austin, San Francisco and Tel Aviv revealed as top tech cities

Austin, San Francisco and Tel Aviv have been ranked as top cities for tech companies, Savills report reveals Continue Reading

By

• Kayleigh Bateman, Computer Weekly

SMEs seek legal advice over controversial Capita contracts with government

SMEs that claim to have lost significant revenue through two government contracts are seeking legal advice over alleged breaches of competition law Continue Reading

By

• Bryan Glick, Editor in chief

ARM unleashes internet of things potential with starter kit

Chip-maker ARM has collaborated with IBM to launch the mbed IoT Starter Kit, pitched at SMEs and application developers Continue Reading

By

• Alex Scroxton, Security Editor

BlackBerry 10.3.1 review: Access Android apps and Blend

BlackBerry has finally released version 10.3.1 of its mobile operating system, which gives access to the Amazon Android app store Continue Reading

By

• Cliff Saran, Managing Editor

Security fears stop small firms using cloud computing

Although 60% of small businesses are using cloud computing services, the remaining 40% are put off by security fears Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Home Office wins appeal against £224m Raytheon payment over e-Borders cancellation

The Home Office has won an appeal against a tribunal decision to award £224m to supplier Raytheon over the cancellation of its e-Borders contract Continue Reading

By

• Bryan Glick, Editor in chief

WCIT mentors support tech entrepreneurialism

WCIT members focus on mentoring tech startups and encouraging more entrepreneurialism Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Infosys acquires Panaya for automation

Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

General election 2015: Major parties focus on tech agenda

With advancements around data protection and state surveillance of internet traffic, the UK is heading into its first tech-aware general election Continue Reading

By

• Cliff Saran, Managing Editor

UK tech firms confident of 11% growth in 2015

Barclay’s Fast Growth Tech survey reveals tech firms predict growth four times higher than country’s GDP forecast Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Symantec continues cloud investment in spite of poor Q3 results

Symantec has reported third quarter 2015 revenue of $1.64bn, a drop of 4% compared with $1.70bn over the same period in 2014 Continue Reading

By

• Cliff Saran, Managing Editor

Kellogg's outsources digital marketing to Indian supplier

Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Newport to get resilient fibre ring for community safety projects

As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety Continue Reading

By

• Alex Scroxton, Security Editor

National Grid uses IBM to add predictive maintenance capabilities

National Grid is using cloud-based analytics powered by IBM SoftLayer to provide preventative maintenance Continue Reading

By

• Cliff Saran, Managing Editor

Cloud storage: The top five things that go wrong – and how to avoid them

Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading

By

• Manek Dubash

Offshoring data is biggest barrier to government in the cloud

Offshoring data is the biggest obstacle to putting government services in the cloud, according to a survey of MPs and peers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gandalf to become the Speaking Clock

BT reveals it has engaged the services of actor Ian McKellen to be the voice of the Speaking Clock for Comic Relief Continue Reading

By

• Alex Scroxton, Security Editor

Windows 10 in the enterprise

In this week's Computer Weekly, Microsoft has released more details of the forthcoming Windows 10 release – we look at what it means for enterprise IT. The UK government has set out its vision for an EU digital economy – we examine the issues. And our latest buyer's guide covers data science. Read the issue now. Continue Reading

Health trust proposed offshoring mental care through Skype

Norfolk and Suffolk Foundation Trust considered cutting costs by using Skype and low-cost staff to treat patients with depression Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT sector outdoing rest of economy despite rise in IT supplier insolvencies

Insolvencies among information and communication suppliers increase by a fifth as the economy continues to pull out of recession Continue Reading

By

• Tim Wood and Henry Kirby

Scotland sees startup growth, but Wales lags behind

Scotland’s technology sector has seen a large growth in startup companies since 2009 Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Microsoft gets a step closer to Office everywhere with Office on Android

Microsoft has released a preview version of Office for Android, almost 10 months after the iPad version was released Continue Reading

By

• Cliff Saran, Managing Editor

Universal Credit costs will not be revealed until after general election

The government will not reveal the full cost of its troubled Universal Credit system until after the general election in May 2015 Continue Reading

By

• Mark Ballard

HMRC’s move away from Aspire unachievable by deadline, say MPs

MPs claim Her Majesty’s Revenue & Customs will be unable to move away from Aspire outsourcing contract by 2017 deadline Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Case study: Park Resorts engages customers through responsive website

Holiday resort management firm Park Resorts' recently launched responsive website delivers new features and improves the user experience Continue Reading

By

• Clare McDonald, Business Editor

IBM revenue declines as company shifts to higher value deals

IBM has reported a 12% decline in profits for the fourth quarter of 2014 following the sale of its System x business to Lenovo Continue Reading

By

• Cliff Saran, Managing Editor

Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services

Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft Azure had more downtime in 2014 than main cloud rivals

Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Blackburn with Darwen Council renegotiates Capita outsourcing deal

Blackburn with Darwen Council is renegotiating its £200m 15-year outsourcing deal with Capita as it tries to save millions of pounds in its budget Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Supplier relationship management lessons from the car industry

IT can learn a lot from the car industry, which has transformed supplier relationship management Continue Reading

By

• Cliff Saran, Managing Editor

Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash

Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads Continue Reading

John Lewis to trial location technology for click and collect

John Lewis plans to trial a micro-location technology to improve its click and collect service Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

IT fails to get a grip on shadow applications

IT managers are unaware how much shadow IT is used by their business, the Cloud Security Alliance has warned Continue Reading

By

• Cliff Saran, Managing Editor

How to make applications resilient on AWS

Cloud services are susceptible to network and other outages. There is no silver bullet to boost the resilience of an AWS-hosted application Continue Reading

By

• Guido Soeldner

IBM still a bellwether despite industry departure from traditional IT services

Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Forrester: IT maintenance saps budget as tech spending increases

Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems Continue Reading

By

• Cliff Saran, Managing Editor

Price cuts and posturing in the public cloud war

The price battle among commodity cloud players is set to rage on, but how much impact is it really having for enterprise customers? Continue Reading

By

• Jim Mortleman

Digital technology to open up core banking market

The challenges of digital banking will open core banking software market to more suppliers as banks attempt to keep up Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Accenture and BT to battle for NHS email contract

The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cabinet Office begins procurement for next stage of Gov.uk Verify

The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

US interception in the EU faces new legal challenges

US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading

By

• Fiona O’Cleirigh

MPs give Post Office the cold shoulder

In this week's Computer Weekly we revisit sub-postmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now. Continue Reading

DECC publishes annual report on delayed smart meter scheme

The Department of Energy and Climate Change has published its annual report on the roll-out of smart electricity and gas meters Continue Reading

By

• Alex Scroxton, Security Editor

The state of mobile back end as a service

Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading

By

• Janakiram MSV

CIO interview: Sarah Leslie, CIO, Iglo Foods Group

Sarah Leslie, CIO at Birds Eye manufacturer Iglo Foods Group, is focused on delivering simplified and standardised IT systems Continue Reading

By

• Mark Samuels

HP is ‘coming back strong’, says CEO Meg Whitman

At the HP Discover event in Barcelona, CEO Meg Whitman addressed the future for customers following HP's split into two businesses Continue Reading

By

• Alex Scroxton, Security Editor

Danske Bank latest to take offshore IT in-house

Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract

ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Kevin Cunnington, director general of digital transformation, DWP

Kevin Cunnington is responsible for making the Universal Credit IT system work - while leading the DWP's digital transformation Continue Reading

By

• Bryan Glick, Editor in chief

CGI secures communications between pilots and air traffic control

Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How resilient is the public cloud?

The recent downtime that affected some Azure services following an update illustrates the precarious balance CIOs face in the cloud era Continue Reading

By

• Cliff Saran, Managing Editor

Germany and the UK - Europe’s technology pioneers

Stephen Georgiadis, managing director at investment bank Altium, explores the thriving technology sectors in the UK and Germany Continue Reading

By

• Stephen Georgiadis

HP results disappoint ahead of split

HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading

By

• Warwick Ashford, Senior analyst

Mature Indian offshore IT services firms take larger chunk of market as US giants collapse

Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finance regulators overlook offshoring in RBS IT failure statements

UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EDF extends IT outsourcing contract with Capgemini

Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK government failing to break large service providers’ dominance

Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lufthansa confirms €1bn mega-outsourcing deal with IBM

German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Can Microsoft change its spots?

Since Satya Nadella took over as CEO of Microsoft, the company has become steadily more open and cross-platform Continue Reading

By

• Cliff Saran, Managing Editor

Tech Mahindra backs Milton Keynes smart city project

Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading

By

• Alex Scroxton, Security Editor

CIO success is all about winning friends and influencing people

If Gartner’s predictions are true, CIO working practices have to change to keep IT relevant Continue Reading

By

• Cliff Saran, Managing Editor

Johnson & Johnson turns to AWS for hybrid cloud and borderless datacentre

Johnson & Johnson adopted Amazon Web Services to develop its hybrid IT strategy, its CTO told the AWS re:Invent 2014 conference Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Revolutionising digital public service delivery

Public sectors across the world are attempting a transition away from closed, top-down, bureaucratic, and paper-based transactional models Continue Reading

By

• Alan Brown, Jerry Fishenden & Mark Thompson

AWS launches Aurora cloud-based relational database engine

AWS launches an open-source relational database engine called Aurora at its re:Invent 2014 cloud conference Continue Reading

By

• Archana Venkatraman, Datacentre Editor

What to expect from AWS re:Invent 2014

Amazon is all set to unveil new services and features at its AWS re:Invent 2014 Continue Reading

By

• Janakiram MSV

Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos

Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ofcom launches initiative to plug SMEs' lack of confidence in communications services

Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading

By

• Alex Scroxton, Security Editor

Police forces use private cloud to access Holmes database

Police forces across the UK will access the Holmes major investigation system via a private cloud service Continue Reading

By

• Cliff Saran, Managing Editor

ITN deploys wireless transmission technology for breaking news

ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading

By

• Alex Scroxton, Security Editor

Southampton university fuels research with IBM Watson analytics

The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Glenn Murphy, London & Capital

Asset-management firm London & Capital shifts its focus to systems that add business value, says CIO Glenn Murphy Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: The IT powering animated movie-making

Video special effects require similar processing to oil and gas, but lack the budget, says head of technology at Illumination Mac Guff, Bruno Mahe Continue Reading

By

• Cliff Saran, Managing Editor

Google joins enterprise cloud battle with additions to its cloud platform

Google made a raft of announcements at its GCP Live event, including enhancements to its networking stack and storage price drops Continue Reading

By

• Janakiram MSV

Firms at serious risk of data loss through file sharing, study shows

Businesses are at serious risk of data loss and compliance violations due to risky file-sharing practices, a study has shown Continue Reading

By

• Warwick Ashford, Senior analyst

Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems

Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading

By

• Bill Goodwin, Computer Weekly

Home Office appeals against $300m Raytheon payment in e-Borders dispute

The Home Office has appealed against a decision to award $300m to Raytheon over the cancellation of its e-Borders contract Continue Reading

By

• Bryan Glick, Editor in chief

Tackling bloatware in the age of cloud-based apps

Microsoft Office general manager Julia White on Office 365 security and making cloud apps easier for users Continue Reading

By

• Cliff Saran, Managing Editor

HMRC to save £200m per year by scrapping Aspire outsourcing deal

HM Revenue & Customs (HMRC) expects to save over £200m a year by moving away from its Aspire IT outsourcing contract in June 2017 Continue Reading

By

• Bryan Glick, Editor in chief

Cloud providers rush to build European datacentres over data sovereignty

Cloud providers IBM and Google build datacentres in the EU as enterprises insist on keeping their data in Europe Continue Reading

By

• Archana Venkatraman, Datacentre Editor

CIO interview: David Johnstone of Martin Currie Investment Management

The head of solutions management at the asset management firm discusses IT projects and the changing role of IT leaders Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BBC takes iPlayer video production to AWS cloud to beat bottleneck and storage woes

Having run Video Factory on AWS for over a year, BBC's Robert Shield explains how he overcame iPlayer bottleneck and availability challenges Continue Reading

By

• Archana Venkatraman, Datacentre Editor

De Beers transforms global IT infrastructure in outsourcing deal with HCL

South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA