IT services and outsourcing

Airbus rises to business challenges of IT overhaul

CIOs need need to become top marketers to sell the benefits of IT for digital business initiatives, but only a third of CEOs think their CIOs have the right skills, according to Gartner. Continue Reading

Top 10 cloud computing stories of 2015

Computer Weekly's top 10 cloud computing stories of 2015 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The secrets of self-service success

As more organisations explore self-service IT systems, we look at what it takes to use the technology effectively. Continue Reading

Royal Mail acquires cloud platform

Royal Mail acquires cloud-based delivery company as automation and better use of data become essential in a rapidly changing sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco to create 200 new cloud computing jobs in UK

Networking giant outlines plans to treble the size of the Cisco Meraki team by 2017 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Etihad Airways chooses Cognizant to support digital transformation

Airline aims to improve customer satisfaction by implementing programme of digital developments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud IT is helping Uefa meet its goals

In this week’s Computer Weekly, we find out how cloud computing is helping European football federation Uefa with preparations for the Euro2016 tournament. We ask if UK government moves to support IT education are enough to bridge the skills gap. And we examine the new international standard for personal data privacy in the cloud and what it means for suppliers. Read the issue now. Continue Reading

Poundland launches e-commerce Christmas push with Rackspace managed support

Budget retailer has turned to Rackspace to ensure its first foray into online retail can withstand the seasonal rush Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Interview: Lebara CTO sets out plans to go all-in on AWS cloud

Lebara was a Europe-centric, single-product telco until the cloud paved the way for it to grow its service portfolio and expand overseas Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Case study: Airbus sets out challenges of changing IT supplier

Aircraft manufacturer sets out what it learned from switching IT provider after 12 years of working together Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Eight startups selected for Cyber London security accelerator programme

Cyber London has selected startups from the UK, Finland, Hungary, Israel, Brazil and South Africa for its second cyber security accelerator programme Continue Reading

By

• Warwick Ashford, Senior analyst

HyperCat smart city venture sets up shop in India

UK government-backed HyperCat Consortium seeks Indian startups for Hyderabad-based incubator Continue Reading

By

• Alex Scroxton, Security Editor

HPE goes live with Europe-wide cloud service catalogue

HPE’s Cloud 28+ service catalogue is open for business and hopes to encourage wider take-up of off-premises services across the continent Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The FCA is open to cloud – but what of the firms it regulates?

The Financial Conduct Authority (FCA) says cloud computing – even in its public form – is acceptable for finance organisations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Volvo finance department expands system support beyond Sweden

Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Low-cost Nordics expect datacentre growth

The Nordics offers advantages as a datacentre location, with each of its five countries offering something different Continue Reading

By

• David Nikel

How to free your business and staff with self-service

Introducing self-service IT can improve efficiency and hand control to the employee – so long as it’s done right Continue Reading

By

• Rob Bamforth, Timefort

Australia launches plan to reduce reliance on natural resources

The Australian government has announced plans to reduce its dependency on industries that rely on natural resources and increase its activities in areas such as IT Continue Reading

By

• Beverley Head

India’s HCL opens Estonian operation to support Nordic customers

HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

VMware research shines light on volume of UK enterprise data stored overseas

A poll of UK IT decision makers suggests just 37% know exactly where their enterprise data is located Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Workday ringfences support in Europe after Safe Harbour ruled unsafe

US cloud HR and financial services provider reponds to Safe Harbour failure by ringfencing European data Continue Reading

By

• Bill Goodwin, Computer Weekly

Interview: BT CEO Gavin Patterson

For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator Continue Reading

By

• Alex Scroxton, Security Editor

Infinity SDC sells Slough datacentre assets to rival Virtus

Virtus expands greater London datacentre portfolio by purchasing rival's colocation facility in Slough Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Rural payments problems led to 40% increase in costs, says NAO report

Inappropriate behaviour and too much focus on IT procurement led to rural payments programme costs spiralling to 40% over budget, says National Audit Office report Continue Reading

By

• Lis Evenstad

Telefonica embarks on enterprise cloud push with Huawei

Telco will work with Chinese networking supplier to offer enterprise access to OpenStack-based public cloud services Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

European colocation market growth buoyed by M&A and Safe Harbour, says CBRE

Latest European datacentre market research from CBRE looks at effect of mergers and acquisitions and Safe Harbour on colocation adoption Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Case study: Tideway uses private cloud to manage London ‘super sewer’ infrastructure

Infrastructure services director explains why Tideway has opted for a managed, private cloud setup to support sewer project Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Microsoft steps up efforts to clarify cloud security and privacy policy

Microsoft debuts merged security information hub to make it easier for cloud users to find out more about the privacy and security policies of its hosted products Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Use legal protection to soften cyber attack impact, says Kemp Little

IT outsourcing provides an opportunity for businesses to transfer risk and recover losses from cyber attacks, says law firm Kemp Little Continue Reading

By

• Warwick Ashford, Senior analyst

Equinix rolls out AWS Direct Connect in Slough datacentre

Datacentre provider launches private internet connection to Amazon Web Services to help customers build hybrid clouds Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC Capgemini staff transfer consultation not as flexible as hoped, says union

With less than two weeks left until HMRC’s deadline for transferring 250 Capgemini staff in-house, talks aren’t going as well as hoped, says the Public and Commercial Services Union Continue Reading

By

• Lis Evenstad

451 Research highlights cost benefits of taking multi-provider approach to cloud

Latest 451 Research cloud pricing report suggests buyers could get a better deal, if they're prepared to shop around Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

George Soros backs IT services in eastern Europe

George Soros is investing in an IT company that delivers services to global companies from Ukraine Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lack of digital skills is killing off startups, reveals Rakuten survey

A lack of digital skills is one of the main reasons so many startups in the UK are failing, study shows Continue Reading

By

• Clare McDonald, Business Editor

Deutsche Bank signs India’s HCL Technologies for digital services and systems integration

Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NHS Education for Scotland chooses PA Consulting Group to develop digital learning resources

NHS Education for Scotland (NES) signs PA Consulting Group to develop its “one stop shop” digital platform of learning resources for NHS staff Continue Reading

By

• Lis Evenstad

Ministry of Defence CIO explains defence as a platform

Mike Stone took to the stage at the Microsoft Future Decoded event to explain the Ministry of Defence’s plan for defence as a platform Continue Reading

By

• Clare McDonald, Business Editor

Boris Johnson lobbies for stronger UK technology ties with Israel

Mayor of London Boris Johnson wants Israel’s “top tech talent” to come to London and strengthen the UK’s technology partnership with the country Continue Reading

By

• Lis Evenstad

Microsoft UK datacentre plans win backing of government CTO Liam Maxwell

Government CTO Liam Maxwell speaks out about the role Whitehall's played in convincing Microsoft and others to open UK datacentres Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

By

• Kim Loohuis

CenturyLink considers selling off its datacentre assets

Telco says growing its colocation business will require more capital expenditure than its willing to invest, prompting an investigation into what its options are Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

000Webhost blames PHP exploit for breach of 13.5 million records

Unencrypted passwords for a free web hosting firm were on sale for five months before customers were notified their records had been leaked, according to a security researcher Continue Reading

By

• Warwick Ashford, Senior analyst

Hewlett Packard Enterprise: think of us as a startup

As Hewlett Packard Enterprise and HP Inc finally part ways, UK managing director Andy Isherwood shares some insight on what the future holds for the newly minted enterprise business Continue Reading

By

• Alex Scroxton, Security Editor

Met Office's new supercomputer to deliver £2bn of socio-economic benefits

The Met Office aims to realise a range of socio-economic benefits to UK industries thanks to improved forecasting with its new Cray supercomputer Continue Reading

By

• Fiona O'Cleirigh

Tech will turn HR into a ‘productivity department’

HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading

By

• Bill Goodwin, Computer Weekly

Using open data to solve social challenges

The Open Data Institute has spent the past two years funding startups to build applications that could solve socio-economic problems Continue Reading

By

• Clare McDonald, Business Editor

British American Tobacco saves £1.4m after automating candidate selection

British American Tobacco uses custom profiling software to cut the number of applications managers have to screen by half, as part of a major re-organisation of its recruitment processes Continue Reading

By

• Bill Goodwin, Computer Weekly

Volvo Group sells Swedish external IT to Indian supplier HCL Technologies

Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL Continue Reading

By

• David Nikel

Outsourcing renewals: Where do I source services?

With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Kent signs £23m digital services contract with Agilisys

Agilisys to manage Kent County Council's digital services and customer contact in a six-year contract Continue Reading

By

• Lis Evenstad

Nationwide Building Society outsources IT infrastructure

Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google offers free cloud apps to encourage Office 365 users to ditch Microsoft

Google ups ante in ongoing war to dethrone Microsoft as the enterprise's preferred provider of cloud-based productivity tools Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Philips uses AWS and IoT to deliver healthcare in the home

Philips plans to make it easier for patients to self-monitor their health using Amazon web services (AWS) cloud and the internet of things (IoT) technologies Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC VAT rules cut cloud costs by 20% for NHS and government departments

An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IT giants Dell and EMC unite

In this week's Computer Weekly, Dell's proposed $67bn acquisition of EMC would be the biggest in the history of IT – we assess the implications. £175bn of IT outsourcing contracts come up for renewal in the next three years- what are your options? And we hear from IT leaders about security and the internet of things. Read the issue now. Continue Reading

Opera chooses Workday over Oracle as it moves HR to cloud

Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading

By

• Bill Goodwin, Computer Weekly

ServiceNow powers Royal Mail multi-sourcing

As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading

By

• Jenny Stadigs

GDS payments platform Gov.uk Pay to start taking real payments

GDS launches beta version of payment system that aims to provide standardised electronic payments for public services Continue Reading

By

• Lis Evenstad

TfL appoints 12 companies for IT systems framework

Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m Continue Reading

By

• Lis Evenstad

VMware reacts to the cloud and containerisation

At VMworld Europe, VMware restates products and roadmap visions that see it react to the perceived inevitability of the cloud, while also getting a grip on containers Continue Reading

By

• Antony Adshead, Storage Editor

Europe's data privacy shake-up

In this week's Computer Weekly, after the European Court of Justice ruled the Safe Harbour agreement invalid, we assess the implications for transatlantic data protection. We find out why DVLA has brought its IT back in-house after a 13-year outsourcing deal. And we look at the role of IT in cutting costs in the NHS. Read the issue now. Continue Reading

EU Data Protection Regulation: What the EC legislation means for cloud providers

With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Finnair selects IBM for cloud transformation

Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers Continue Reading

By

• Eeva Haaramo

Gloucester City Council extends Civica IT outsourcing deal

The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract Continue Reading

By

• Lis Evenstad

Ford uses space robot communications to serve connected cars

Ford collaborates with St Petersburg State Polytechnic University in Russia to develop car communications using technology designed for space robotics Continue Reading

By

• Alex Scroxton, Security Editor

Hundreds of Evry staff in the Nordics to move to IBM in billion-dollar IT outsourcing deal

Around 600 Evry staff in the Nordics are to move to IBM in $1bn IT outsourcing deal that sees the firm hand over its IT infrastructure for the next 10 years Continue Reading

By

• David Nikel

Workday seeks growth, not profit, as it expands in Europe

Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics Continue Reading

By

• Bill Goodwin, Computer Weekly

DVLA brings IT back in-house after decades of outsourcing

After the DVLA's two-year project to bring its IT back in-house, its outsourcing strategy – set up during the Thatcher years – came to an end in September 2015 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What to consider when IT outsourcing contracts come up for renewal

Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT added to list of essential services to protect insolvent companies

Changes to legislation mean IT suppliers can no longer switch off services when a customer in financial trouble is unable to pay Continue Reading

By

• Adam Bernstein

JLab’s 2015 startups explain how the accelerator has helped them

Finalists of the John Lewis JLab accelerator explain what experience they have gained on the programme Continue Reading

By

• Clare McDonald, Business Editor

Free energy from radio waves could power the internet of things

A pocket-sized pollution monitor is one of the first applications to use free energy from Wi-Fi and mobile phone signals Continue Reading

By

• Bill Goodwin, Computer Weekly

Accenture spends €25m on European centre in Dublin

Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Universal Credit digital service moves into the cloud

New system under trial in south London has been migrated to an IaaS platform ready for further roll-out Continue Reading

By

• Bryan Glick, Editor in chief

US diplomats warn of economic dangers of scrapping Safe Harbour Agreement

European Court of Justice confirms judgement on the future of the US Safe Harbour Agreement will be made public on 6 October Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Apple's Irish datacentre build hit by possible planning permission appeal delay

A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Keeping app pirates at bay

In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading

Government Digital Service readies for change as its chief Mike Bracken prepares to leave

GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

Inside Taiwan: The engine room of the internet of things

Computer Weekly travelled to Taiwan to meet some of the tech companies that are quietly laying the foundations for the internet of things Continue Reading

By

• Alex Scroxton, Security Editor

BT platforms streamline UCC deployments for Microsoft and Cisco users

BT introduces new cloud unified comms and collaboration clouds to support Microsoft and Cisco environments Continue Reading

By

• Alex Scroxton, Security Editor

Telcos could help drive cloud services into SMEs, says report

A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading

By

• Alex Scroxton, Security Editor

Worldwide Skype outage finally fixed

Microsoft-owned messaging service's technical difficulties have now been resolved, after users flooded social networking sites with downtime reports Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

DVLA looking for new CIO after completing major insourcing project

The DVLA is looking for a new CIO as incumbent Iain Patterson completes major insourcing projects and moves back to Cabinet Office Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MPs launch inquiry into the UK's digital economy

Business, Innovation and Skills Committee investigation will examine the challenges facing digital industries Continue Reading

By

• Bryan Glick, Editor in chief

How cloud technology helps kittens

In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now. Continue Reading

Defence minister Michael Fallon promises increased MOD spending with SMEs

Opening up the Ministry of Defence (MOD) supply chain to access SME innovation is vital to meet its technology needs, says secretary for defence Michael Fallon Continue Reading

By

• Lis Evenstad

Case study: Philips takes agile approach to building bridges between business and IT

Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Organisations in Asean countries adopt hybrid cloud approach

While developed economies such as Singapore are emulating the rapid take-up of other Asian nations, many other Asean organsiations are taking longer Continue Reading

By

• Tao Ai Lei

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK CIOs lament lack of IT support for cloud services

Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Why Pegasystems' CEO, Alan Trefler, has learned to think smaller

Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading

By

• Bill Goodwin, Computer Weekly

Many firms not getting to grips with third-party data security risk

Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert Continue Reading

By

• Warwick Ashford, Senior analyst

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

By

• Emily Dent

Cloud storage service Wuala to close in November

Seagate-owned cloud storage player confirms its closure and gives users three months' notice to remove their data from its servers Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IaaS providers pin hopes on spending cut reprieve for G-Cloud 7

G-Cloud suppliers are calling on the government to step up, rather than scale back, investment in the framework as spending cuts loom Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Netflix shuts down final datacentre to go all-in on public cloud

Netflix is gearing up for the closure of its final datacentre, as it makes good on its earlier pledge to move more of its IT infrastructure to the public cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Hootsuite moves social media management toolkit to IBM Softlayer cloud

Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Case study: Open University uses Microsoft Azure to create course content clearance hub

The Open University recently scooped the award for Best Cloud Project at the CW European User Awards, and here's why Continue Reading

By

• Caroline Donnelly, Senior Editor, UK