IT services and outsourcing

CW ASEAN: Trend Watch – Security

Artificial intelligence tools are becoming a vital part of the security arsenal for organizations and cyber criminals alike. In this handbook, Computer Weekly looks at how ASEAN firms are using AI to combat cyber threats and experts discuss the latest smart cyber security tools. Continue Reading

Welsh council aims to cut back-office processing costs by 95% through automation

A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic startup scene can rival Silicon Valley

Sweden is emerging as one of Europe’s competitors to the US’s Silicon Valley as a hot location for tech startups Continue Reading

By

• Matthew Staff

Esme Loans sprouts from firm foundations: Fintech interview 24

Esme Loans has emerged from an RBS innovation initiative and after a controlled launch is ready to scale its business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European Commission launches antitrust investigation into Amazon

Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive Continue Reading

By

• Clare McDonald, Business Editor

Latest UK fintech investment figures reflect the evolution of the sector

Investment patterns in the UK fintech sector reveals how the businesses in it are maturing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deutsche Bank’s public contraction is a major landmark for fintech

German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UN resolution ignores special rapporteur’s call for halt to spyware sales

UN’s Human Rights Council adopts resolution to explore the impact of new and emerging digital technologies on human rights, but the text ignores a damning report by the council’s own expert on freedom of expression Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

US judge dismisses challenge over Department of Defense mega-cloud contract

The US Department of Defense looks set to award a $10bn cloud contract after a legal challenge to the procurement process failed Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

SD-WAN in play: How software-defined solves core business challenges

For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business challenges. Find out how. Continue Reading

By

• Alex Scroxton, Security Editor

Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms

Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Zopa gets in-house tech ready for 2019 bank launch

Peer-to-peer lender tests out banking platforms in anticipation of launching products in the UK before the end of this year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University of Bristol upgrades to Nimble as it takes IT off-site

Higher education institution gets trouble-free hybrid flash performance from Nimble and stores 600TB of data at two colocation sites to which it is transitioning from on-campus Continue Reading

By

• Antony Adshead, Storage Editor

CW Middle East: SAP drives digital transformation for Saudi Arabian auto company

The automotive division of Saudi Arabia’s Abdul Latif Jameel Company (ALJC) has completed one of the biggest SAP projects ever undertaken in the automotive distribution sector. Also in this issue, read about Dubai-based delivery app Fetchr’s bid to become one of the largest tech companies in the Middle East, and how a UAE startup is using digital technology to simplify medical appointment bookings. Continue Reading

Middle East Interview: Dubai-based Fetchr

 Continue Reading

CDO interview: Julia Aymonier, École Hôtelière de Lausanne

As organisations transform digitally, the roles of those leading these IT projects are changing too, says Julia Aymonier, CDO at Switzerland-based hospitality school École Hôtelière de Lausanne Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Craig Donald, CIO, The Football Association

Although self-confessed as ‘not the most passionate football fan’, the FA’s IT chief is helping to transform administration of the sport through technology Continue Reading

By

• Mark Samuels

Podcast: The Computer Weekly Downtime Upload – Episode 23

In this week’s episode of the Computer Weekly Downtime Upload podcast, Ryan Priest rejoins the show to help this week’s co-hosts, Caroline Donnelly and Clare McDonald, take a light-hearted look at the past week in tech Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Steering a voyage to the cloud at Maersk

In this week’s Computer Weekly, we find out how the world’s largest shipping company, Maersk, is steering a course to public cloud. We analyse SAP’s latest attempts to ease customers’ software licensing concerns. And we hear how one London borough, Hackney, is taking a lead in transforming digital government across the capital. Read the issue now. Continue Reading

Challenger bank shuts up shop in UK amid uncertainty

Digital bank Fidor is ending its time in the UK, blaming uncertainties in the market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fintech pioneer helps to give fintech treatment to debt financing after Fidor sale

The founder of digital bank Fidor has turned his attention to fixing the inefficiencies of debt processing at banks through technology and empathy Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

King’s College London breached GDPR by handing students’ information to police, review finds

Following a review of its security arrangements, King’s College London has referred itself to the Information Commissioner’s Office after improperly sharing sensitive information about politically active students with police Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Public cloud: A key component in a disaster recovery plan

The key things to consider when creating a disaster recovery plan that uses public cloud: DIY vs DRaaS, native cloud tools vs third party, and how low can you go with RPO and RTO? Continue Reading

By

• Paul Stringfellow, Gardner Systems

Collaboration is key to maintaining urban transport efficiency as cities grow

The economic impact of congestion will continue to increase if transport systems are not revitalised through collaborative efforts between governments and technology companies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

APAC firms in developed markets warm up to cloud ERP

A majority of large enterprises in Australia, New Zealand, Hong Kong and Singapore are planning to move their financial applications to the cloud within a year Continue Reading

By

• Aaron Tan, TechTarget

Sweden’s Protective Security Act targets cyber risks

IT suppliers must comply with tighter cyber security requirements, but are being offered help from government agencies Continue Reading

By

• Gerard O'Dwyer

Equinix launch $1bn joint venture to secure more European hyperscale colocation spend

Colocation giant Equinix is gunning for a larger slice of the hyperscale community's datacentre spend through formation of $1bn joint venture with Singapore wealth fund Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data

Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading

By

• Bill Goodwin and Sebastian Klovig Skelton

NTT picks London for newly formed global business

NTT says unifying its various units under one umbrella and basing it in London will help it take full advantage of both its clients’ demands for joined up digital services, and the capital’s booming tech economy Continue Reading

By

• Alex Scroxton, Security Editor

Exploring UCaaS: The main benefits for enterprises

Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading

By

• Rene Millman

Aerohive adds cloud and edge network features to Extreme portfolio

Software-defined network specialist Extreme Networks has bought Aerohive to extend its capabilities in critical areas for future networks Continue Reading

By

• Alex Scroxton, Security Editor

Data drives decentralisation in Nordic healthcare

Nordic tech startups are applying their skills to solving some of the challenges for the region’s healthcare sector Continue Reading

By

• Matthew Staff

The ID Co passport to travel the internet: Fintech interview 23

The ID Co is offering businesses technology that has the potential of getting a mortgage approval in seconds Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud snapshots and backups: How to protect data in the cloud

You often need more data protection than native cloud services will give. But should you choose backup or snapshots? And what about third-party backup in the cloud? Continue Reading

By

• Paul Stringfellow, Gardner Systems

Toronto adapters

Toronto residents are grappling with a quandary posed by the plans of Google sister company Sidewalk Labs to build a smart city on its eastern waterfront. It’s always fun to learn about Google’s ... Continue Reading

By

• Ryan Priest

TietoEVRY merger headlines wider consolidation in Nordic IT industry

The merger of Tieto and Evry is only part of the widespread consolidation that is hitting the region’s tech sector Continue Reading

By

• Gerard O’Dwyer

Wider threat campaign behind Wipro breach

A sophisticated, far-ranging threat campaign was behind the breach at Indian IT services firm Wipro in April, which was not an isolated incident, RiskIQ report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Singapore government forms digital industry office

New office will help local tech firms grow their regional footprint and build new capabilities in order to thrive in APAC’s booming digital economy Continue Reading

By

• Aaron Tan, TechTarget

Australia’s demand for cloud continues to soar

Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption Continue Reading

By

• Aaron Tan, TechTarget

Three Finnish banks, one core IT platform

Can a shared core IT platform enable three Finnish banks to become more efficient yet maintain individual competitiveness? Continue Reading

By

• Alex Cruickshank

London Tech Week opinion 4: Beyond the unicorns

Don'y forget the tech SMEs amid the noise being made by the unicorns Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Oracle and The World Bee Project expand partnership following trials

Trials of ‘smart hive’ technology have enabled The World Bee Project to collect billions of data points about the health and activity of honey bees, for scientific research and conservation efforts Continue Reading

Moscow’s 2019 Startup Village rewards innovation

Moved to a bigger site, Moscow’s annual Startup Village continues to expand, with interest from large corporates growing Continue Reading

By

• Vladimir Kozlov

DBS Bank goes big on open source

Besides using a slew of open source software, DBS Bank is looking to contribute some of its own projects to the open source community in future Continue Reading

By

• Aaron Tan, TechTarget

Release date clarification sought for revamped CEST tool as private sector IR35 reforms near

HMRC is under growing pressure to say when its revamped IR35 online tax status tool will be released, as stakeholders air grievances over current issues with the answers it produces Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

US tech industry’s racial wage gap is widening, report finds

A report on salaries in the tech industry has found that the racial wage gap in the US is widening, despite the average tech worker salary increasing year on year Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

ASEAN CIOs learn to navigate the data economy

A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations Continue Reading

By

• Aaron Tan, TechTarget

How APAC CIOs are driving AI projects

IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing Continue Reading

By

• Aaron Tan, TechTarget

Facebook officially unveils cryptocurrency plans

Facebook has released details about its Libra cryptocurrency, but questions still remain over how, and if, it will work Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tech startups establish deep roots in Copenhagen

Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul Continue Reading

By

• Matthew Staff

How AirAsia streamlined its customer service

Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service Continue Reading

By

• Aaron Tan, TechTarget

NetApp ports services to NetApp HCI for multi-cloud storage

NetApp will debut multi-cloud services on its NetApp HCI hyper-converged platform, with the first being its Kubernetes orchestrator service and Cloud Volumes Continue Reading

By

• Antony Adshead, Storage Editor

London Tech Week opinion 3: The coming of age moment

With London Tech Week held recently various tech sector executives have kindly offered to provide their opinions of this year’s London Tech week. Here are the opinions already published: London ... Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fintech IT chiefs earn more than chief financial officers

Fintech IT heads are the top earners but this will change as the industry matures and needs for different skills Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University graduates to Rubrik backup appliance with Azure cloud

University of Reading could only back up 20% of its data on an ageing tape library, so it modernised with a Rubrik appliance and Azure cloud storage in a cost-neutral project Continue Reading

By

• Antony Adshead, Storage Editor

Luxembourg tech startups get premium connections

Luxembourg is at the centre of a continent with ambitious plans to develop a thriving tech industry, but what makes it different? Continue Reading

By

• Richard Edwards, Freeform Dynamics

London Tech Week opinion 2: UK tech is more than just London

There is life in UK tech beyond the Big Smoke Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Podcast: The Computer Weekly Downtime Upload – Episode 20

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna and Caroline Donnelly are joined by Computer Weekly’s networking editor, Alex Scroxton, to talk about some of the past week’s biggest news stories Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months

An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Inside F5’s cyber security playbook

F5 Networks' CISO talks up measures that the application delivery and security specialist is employing to fend off cyber attackers that come knocking on its doors Continue Reading

By

• Aaron Tan, TechTarget

5G to drive hybrid cloud adoption in ANZ

5G networks will move computing to the edge, driving adoption of hybrid cloud and hyper-converged infrastructure, says Nutanix’s ANZ chief Continue Reading

By

• Beverley Head

IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London Tech Week opinion 1: Incorporating diversity in your company

Diversity in the tech industry is vital if the UK is to prosper, but how do companies build it into their DNA? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Currencycloud takes Lego approach to payments infrastructure: Fintech Interview 22

Currencycloud offers emerging fintechs make chiild's play of building a payments infrastructure Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

From oil crash to tech startup boom in Norway

For countries highly dependent on oil, the global price crash had huge potential ramifications – one of which, in Norway, was the development of a thriving technology sector Continue Reading

By

• Matthew Staff

Apple cancels plans to build second European datacentre in Denmark

The consumer electronics giant plans to focus its efforts on expanding its soon-to-be completed datacentre in Denmark, rather than invest in standing up a second facility in the country Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Are schools delivering on digital skills?

In this week’s Computer Weekly, we look at the differing approaches to teaching computer science across the UK and assess the pros and cons of each. Our latest buyer’s guide examines the technologies and best practices of multicloud environments. And we find out what you get for your money when buying cyber insurance. Read the issue now. Continue Reading

Oracle and The World Bee Project expand partnership following trials

Trials of ‘smart hive’ technology have enabled The World Bee Project to collect billions of data points about the health and activity of honey bees, for scientific research and conservation efforts Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Etihad Airways uses artificial intelligence to source ideas from staff

UAE airline works with tech startup to create a platform to help it apply employees’ ideas to address business challenges Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Edtech in the Nordics offers students alternative learning journeys

Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region Continue Reading

By

• Matthew Staff

XaaS models are reshaping the future of outsourcing

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Collaboration between local public services and industry is key to innovation

The launch of the new London Office for Technology and Innovation is an opportunity to examine how industry and government can work together better to improve local innovation Continue Reading

By

• Julian David, TechUK

UK adults are increasingly opening accounts with new banks, finds Zopa research

UK consumers are increasingly opening multiple bank accounts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Big tech chiefs boycott parliamentarians investigating citizens’ privacy

An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Finland’s Tieto reorganises to grab growth opportunities

Tieto is cutting costs as part of its growth plan that will see hundreds of job cuts in Finland and Sweden Continue Reading

By

• Gerard O'Dwyer

Cloud storage and its main cost components

We run through the main items charged for by the big cloud storage providers, such as capacity, storage type, transactions, data egress, networks and data protection Continue Reading

By

• Paul Stringfellow, Gardner Systems

Podcast: The Computer Weekly Downtime Upload – Episode 18

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald weigh up the technology credentials of some of the Conservative Party candidates, find out how Google Cloud is helping the Football Association to achieve its diversity goals, and why Sweden appears to be rowing back on its cashless society plans Continue Reading

By

• Computer Weekly Staff

European businesses are the worst in the world at encrypting data

European businesses are trailing behind the rest of the world when it comes to data encryption, and are not proactive enough when it comes to assessing data security risks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How Alibaba Cloud plans to win over APAC enterprises

The Chinese cloud supplier is counting on data analytics, industry-specific offerings and its knowledge of the China market to gain a foothold in the Asia-Pacific region Continue Reading

By

• Aaron Tan, TechTarget

Alibaba Cloud to guide SMEs on doing business in China

Chinese cloud giant Alibaba Cloud has launched a global programme in Singapore to guide small and medium-sized enterprises (SMEs) in the city-state that are looking to expand their business into ... Continue Reading

By

• Aaron Tan, TechTarget

Inside Digital Realty’s datacentre playbook

Digital Realty’s chief technology officer talks up key trends that are shaping its business and the datacentre industry, including edge computing and the impending roll-out of 5G networks Continue Reading

By

• Aaron Tan, TechTarget

Podcast: The Computer Weekly Downtime Upload – Episode 17

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald reunite to discuss the discontent at Amazon’s recent shareholder meeting, what went on at the Salesforce World Tour event in London and SurveyMonkey's European datacentre plans Continue Reading

By

• Computer Weekly Staff

SAP extends Hana’s reach beyond enterprise applications

The benefits of Hana Cloud Services are clear to Asia-Pacific customers, although actual adoption will boil down to cost Continue Reading

By

• Aaron Tan, TechTarget

Paul Smith looks to tailor its back-end systems with Cegid software

British tailor Paul Smith has been working with Cegid since 2015, but it is now considering upgrading to the provider's latest software to reduce costs and increase efficiency Continue Reading

By

• Clare McDonald, Business Editor

CW Nordics: Nordea links up with IBM to meet fintech challenge

IBM’s €473m managed services contract with Nordea reflects an increasing trend among Nordic banks to outsource more of their IT to help meet the challenge of fintechs. Also read how a shortage of women in the boardroom is a problem in the Nordics but the tech sector points to a more promising future, and find out why the Norwegian government has launched a regulatory sandbox for the fintech sector. Continue Reading

VMware CEO outlines laws of hybrid cloud

Pat Gelsinger points out three laws that will make the case for the hybrid cloud future: economics, physics and data sovereignty Continue Reading

By

• Aaron Tan, TechTarget

GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gothenburg – a hotbed for early startups

Sweden’s second-largest city is by no means the biggest startup hub in the Nordic region, but its global reach is a distinct advantage Continue Reading

By

• Matthew Staff

Fintechs should get out of London to open their eyes and grow

Call for fintechs to stop designing products for themselves and look outside the London bubble. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Demand for systems integration services soaring in New Zealand

Systems integration and custom application development projects contributed to the fastest-growing segment of New Zealand’s IT services market in 2018 Continue Reading

By

• Aaron Tan, TechTarget

UC Expo 2019: Experts talk up future tech in unified communications

Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading

By

• Rene Millman

Using fintech to fight poverty

In this week’s Computer Weekly, we talk to the Bill & Melinda Gates Foundation to find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft’s new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd’s of London is supporting a wider digital modernisation at the 330-year-old insurance market. Read the issue now. Continue Reading

Middle East Interview: Dubai-based Fetchr

Delivery app Fetchr is spreading across the Middle East with its mobile-to-mobile delivery service. We talk to its founder Continue Reading

By

• Alicia Buller

Cloud’s low-hanging fruit: Backup, tiering and data sharing

Native cloud operations can have a steep on-ramp in terms of enterprise IT readiness, but some things are relatively easy to port to a tier of storage in the cloud Continue Reading

By

• Paul Stringfellow, Gardner Systems

Socks And IoT – What Do They Have In Common?

So – another year and another Netevents; lots of old faces (not least mine!) and a few new ones. And it’s kind of the same with topics – understandably – as there’s only so much you can talk about ... Continue Reading

By

• Steve Broadhead, Broadband Testing

Brits want their banks to offer the latest fintech services but are not ready to use them

London might be one of world’s fintech hubs, but Brits are still wary of new tech for banking Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW APAC: Expert advice on data management

Data is growing exponentially, so managing it well is crucial to business success. In this handbook, Computer Weekly looks at how companies and data management experts are tackling data challenges, studies the findings of Gartner’s CDO study, and finds out how organisations are augmenting data management through artificial intelligence and machine learning. Continue Reading

Huawei debuts AI-powered database

Huawei is using reinforcement learning to deliver self-tuning and self-healing capabilities for the latest iteration of its GaussDB database Continue Reading

By

• Aaron Tan, TechTarget