IT services and outsourcing

Gartner: Build a plan to bring remote workers back to the office

Gartner senior research directors Kevin Ji and John McArthur look at how enterprises can plan and strategise for the reopening of workplaces Continue Reading

By

• John McArthur, Gartner
• Kevin Ji, Gartner

HPE aims to hit right note for 5G with edge orchestrator

Tech firm says new release gives power back to telcos to offer value-added edge computing services such as AI-powered video analytics, industrial automation and VR retail services Continue Reading

By

• Joe O’Halloran, Computer Weekly

AWS CEO Andy Jassy urges cloud laggards to stop trying to ‘fight gravity’

During a fireside chat during the first AWS Summit Online, cloud giant’s CEO held forth on how the firm is responding to the Covid-19 pandemic and the trends he is seeing with how some enterprises are approaching cloud adoption Continue Reading

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• Caroline Donnelly, Senior Editor, UK

The Covid-19 crisis: Reinventing digital transformation

Digital transformation projects are returning as organisations realise that improvements in productivity and customer engagement are now even more important – providing that the work can be done remotely and there’s still cash to pay for it Continue Reading

By

• Fiona Czerniawska, Source Global Research

Macquarie eyes government contracts with new Canberra datacentre

New Macquarie datacentre in the Australian capital designed to achieve Tier 4 datacentre standards will deliver 1.5MW of capacity by December 2020 Continue Reading

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• Aaron Tan, TechTarget

How the RHS overcame Covid-19 to create first online-only Chelsea Flower Show in just eight weeks

The technology and digital teams at The Royal Horticultural Society discuss the work that went on behind the scenes to transform the Chelsea Flower Show into a virtual event with just weeks to plan Continue Reading

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• Caroline Donnelly, Senior Editor, UK

Cloud storage on-site hardware: AWS, Azure, Google Cloud

We look at the big three cloud vendors’ on-site offerings: AWS’s Outposts, Gateway and Snow hardware, Azure’s Stack and Arc appliances, and Google Cloud’s software-defined Anthos Continue Reading

By

• Stephen Pritchard

Amazon bans police use of its facial-recognition technology for a year

Tech giant claims it has been an advocate for stronger government regulation on the ethical use of facial recognition Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CISOs buying into unified security proposition

The time is right for all-in-one security solutions, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

CW Europe: 5G rush in Russia

Russian mobile operators are pooling their resources to help them overcome the technical challenges of creating 5G networks. Also read why Swedbank is rebuilding its anti-money laundering systems, and how a public-private partnership in the Netherlands is combating business email compromise fraud. Continue Reading

How Tableau is riding on its Salesforce synergy

Tableau has bolstered its presence in Asia-Pacific following its acquisition by Salesforce and is combining its analytics capabilities with Einstein Analytics to deliver AI-powered insights Continue Reading

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• Aaron Tan, TechTarget

CogX 2020: Rethinking technological innovation

Innovation processes and relationships must be fundamentally restructured to bring in more stakeholders, and spread the benefits of technological change as far as possible Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Berlin breaks the national mould to become a global hub

German capital is attracting tech startups from across the world as it cements its position as a leading European hub Continue Reading

By

• Matthew Staff

Cloud storage 101: NAS file storage on AWS, Azure and GCP

We look at NAS file storage options in AWS, Azure and Google Cloud. All three offer native-based and NetApp-based file storage, with Azure adding single namespace cache services Continue Reading

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• Antony Adshead, Storage Editor

Churchill gets Ctera hybrid cloud NAS and dodges 3PAR disk spend

Potteries-based ceramics maker faced the choice between expanding its HPE SAN at great cost or deploying Ctera hybrid cloud NAS. It saved thousands by heading for hybrid cloud Continue Reading

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• Antony Adshead, Storage Editor

Major technology companies ‘negligent’ on forced labour practices

Most of the world’s largest information technology companies continue to leave supply chain workers at serious risk of forced labour, according to a new report that highlights the sector’s inaction Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Australia’s AGL to move most systems to Azure cloud

Energy supplier is moving more than 200 applications and most systems to Azure in a three-year deal with Microsoft Continue Reading

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• Aaron Tan, TechTarget

Businesses develop apps quickly to manage disruption of Covid-19

Healthcare companies, insurers, government agencies and big tech companies have used technology from Pegasystems to develop apps to manage the disruption caused by coronavirus Continue Reading

By

• Bill Goodwin, Computer Weekly

London Tech Week to go ahead through Zoom

London Tech week will go ahead next week, with the tech industry attending through Zoom Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Security procurement framework goes live for NHS and public sector

Cyber Security Services Framework, developed by NHS Shared Business Services, has formally launched Continue Reading

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• Alex Scroxton, Security Editor

How Australia’s Shockbyte scales with cloud

Australian game server provider Shockbyte uses bare metal servers on the cloud to meet the needs of demanding gaming applications and to grow its global footprint Continue Reading

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• Aaron Tan, TechTarget

Government departments could cut payment costs through API deal

The UK government adds fintech to its approved procurement list which promises to cut the costs of receiving payments Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Revved-up electric vehicle market to drive associated connected services to 270% growth

Projected end of sales of petrol-engined cars set to propel higher adoption of electric vehicles and generate boom in connected vehicle tech to $378m by 2024. Continue Reading

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• Joe O’Halloran, Computer Weekly

VMware vulnerability leaves private clouds open to takeover

Ethical hackers from Citadelo uncovered a vulnerability in VMware Cloud Director that left private cloud owners open to takeover Continue Reading

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• Alex Scroxton, Security Editor

OneFS for Cloud is a heavyweight entrant in cloud file storage

Dell EMC’s porting of its Isilon OneFS scale-out file system to cloud and hybrid use cases brings a big player to a market that has had some innovative incumbents for some time Continue Reading

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• Antony Adshead, Storage Editor

How to succeed at site reliability engineering

Adoption of site reliability engineering is growing in Asia-Pacific, but organisations need to have the right organisational structure and culture to succeed Continue Reading

By

• Aaron Tan, TechTarget

Former Sage boss becomes chairman of Tech Nation

After five years as chair of Tech Nation, Eileen Burbidge has stepped down. Replacing her is Stephen Kelly, who says he wants to support the next generation of tech scaleups Continue Reading

By

• Cliff Saran, Managing Editor

How Saudi Arabia is using cloud to navigate the Covid-19 downturn

Organisations in Saudi Arabia are using cloud computing services to help them navigate challenges caused by the coronavirus pandemic Continue Reading

By

• Alicia Buller

Coronavirus: Government under renewed pressure to ramp up support for limited company directors

Chancellor of the Exchequer's announced extensions of the Coronavirus Job Retention Scheme and the Self-Employment Income Support Scheme prompt renewed calls for more tailored financial support for limited companies Continue Reading

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• Caroline Donnelly, Senior Editor, UK

Inside India: The world’s IT powerhouse

The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Continue Reading

By

• Pratima Harigunani

How Sega Europe slashed incident response times using cloud SIEM

Gaming company’s SOC radically improves its operational efficiency with Sumo Logic’s cloud SIEM service Continue Reading

By

• Alex Scroxton, Security Editor

The new future of work

We may come to stop talking about ‘remote’ working altogether after the coronavirus pandemic. It could become just ‘working’ – part of the normal mix of how things are done Continue Reading

By

• Bev White, Nash Squared

UK fintech investment reaches record high

Huge increases in UK fintech investment over the past three years has seen the sector explode, but most of the activity is still concentrated in London Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Kaminario offers cut-price virtual SAN in the cloud

Flash pioneer Kaminario builds its VisionOS out to the cloud and says its cloud block storage is much cheaper than what is available from the native cloud services of the big three providers Continue Reading

By

• Yann Serra, LeMagIT

Cloud storage 101: File, block and object storage in the cloud

We run the rule over file, block and object storage from the big three public cloud providers: AWS, Azure and GCP. We look at what’s on offer and the use cases they are aimed at Continue Reading

By

• Stephen Pritchard

How Zoom is keeping pace with demand for conferencing tools

Magnus Falk, CIO advisor at Zoom, offers insights on how the company is scaling up its resources to meet the growing usage of its service Continue Reading

By

• Aaron Tan, TechTarget

British companies dominate safety tech sector

UK companies dominate ‘safety tech’ sector with a quarter of global market share, says report, although legislation regarding online harms has stalled Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

New Level39 chief sets out vision for incubator

New head of Level39 speaks to Computer Weekly about her vision for the accelerator going forward, and how it will leverage its network to support the startup and tech community Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

PropertyGuru touts 3D virtual viewings with StoryTeller

Southeast Asian property portal PropertyGuru rolls out new capability in its FastKey platform that lets developers showcase properties to prospective buyers through 3D visualisation Continue Reading

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• Aaron Tan, TechTarget

Is the Covid-19 crisis halting our progress on diversity in tech?

The government's initiatives to support tech firms during the pandemic are very welcome, but they risk entrenching old behaviours that restrict the move towards greater diversity in the sector Continue Reading

By

• Russ Shaw, Tech London Advocates and Global Tech Advocates

Small firms seize digital lifeline to get back to business

Research shows Covid-19 crisis has kick-started a small business digital revolution to power recovery, with over a quarter of firms responding to running their businesses remotely with videoconferencing Continue Reading

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• Joe O’Halloran, Computer Weekly

Coronavirus: Nordic tech startups face job cuts amid falling sales and a lack of funding

 Continue Reading

CW Nordics: Startups face tough decisions as coronavirus hits

Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Also read why Swedbank is rebuilding its anti-money laundering systems, and how Nordic fintechs are developing apps to prevent more adults getting into financial difficulty. Continue Reading

Cyber security magnate Kaspersky launches travel accelerator

With travel and tourism devastated by the Covid-19 pandemic, cyber security entrepreneur Eugene Kaspersky is funneling resources into an accelerator to help the beleaguered industry Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Early-stage startups struggle to secure funding during lockdown

Investment in UK startups is being directed to a small number of already-established firms, with new data showing first-time funding has plummeted since the lockdown began Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

How machine learning can bridge the communication gap

Amazon Web Services has developed a machine learning model to translate sign languages into text in a showcase of assistive technology Continue Reading

By

• Aaron Tan, TechTarget

Serco exposes contact tracers’ data in email error

Error saw almost 300 coronavirus contact tracers’ email addresses made visible to other recipients of the message Continue Reading

By

• Alex Scroxton, Security Editor

Portworx to add application profiles to persistent container storage

Kubernetes persistent container storage that runs from inside the cluster will add application storage profiles for applications such as Apache Kafka, Elasticsearch and Postgres Continue Reading

By

• Antony Adshead, Storage Editor

Storj app builds QNAP NAS into its Uber-like cloud storage network

QNAP NAS users can use the Storj app to configure spare capacity as part of the Tardigrade S3 cloud, which offers storage at half the cost of the main providers Continue Reading

By

• Antony Adshead, Storage Editor

CIO interview: Simon Liste, chief information technology officer, Pension Protection Fund

Experience of delivering digital change in the private sector means the PPF’s IT chief is well positioned to lead transformation in a critical public sector organisation Continue Reading

By

• Mark Samuels

CW APAC: Trend Watch – business response to coronavirus

With countries the world over reeling from the Covid-19 coronavirus outbreak, which has meant sweeping changes both economically and socially, Computer Weekly looks at how firms in the Asia-Pacific region have adapted to what has so quickly become the new normal. Continue Reading

Coronavirus: Nearly £2bn of UK fintech investment lost so far

Investment into UK fintechs falls dramatically during Covid-19 pandemic as venture capitalists hold back Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

CenturyLink digitally revamps sales framework

The difficulty of navigating information silos during the sales process and high customer churn prompted CenturyLink to adopt new digital tools that get the right information to the right sellers Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Venafi buys cloud protection service Jetstack

Jetstack specialises in open source machine identity protection software for Kubernetes and cloud native ecosystems Continue Reading

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• Alex Scroxton, Security Editor

Deutsche Bank’s planned tech spend unaffected by global crisis

Deutsche bank is driving on with its ambitious IT investment plans, with the Covid-19 pandemic, if anything, adding fuel to it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

China targeting Covid-19 researchers through IT suppliers, claims US

The US CISA says it is seeing targeting and attempted network compromise of Covid-19 research centres by China Continue Reading

By

• Alex Scroxton, Security Editor

Surveillance capitalism in the age of Covid-19

Could the Covid-19 coronavirus pandemic further consolidate surveillance capitalist practices and enterprises? Author Shoshana Zuboff warns Computer Weekly it is possible Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

COO interview: Suresh Viswanathan, TSB

TSB’s chief operating officer is overseeing the bank’s operations as it strives to build the right kind of IT reputation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: APAC organisations find scalability with cloud

Australia’s NSW Health and Indonesia’s HaloDoc are among a growing crop of Asia-Pacific organisations that are relying on cloud scalability to extend digital services to more users and customers Continue Reading

By

• Aaron Tan, TechTarget

Opportunity in times of crisis for Nordic tech startups

Nordic tech startups face some major challenges during the Covid-19 pandemic, but this could be the making of some of them Continue Reading

By

• Matthew Staff

Australia’s Kmart gears up for mainframe migration

Retailer is lifting and shifting some old Cobol code to AWS while rebuilding others into microservices in its mainframe migration move Continue Reading

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• Aaron Tan, TechTarget

Micro Focus sees growth in mainframe migration business

Lifting and shifting Cobol code from mainframes to public cloud has been a growth driver for Micro Focus in the Asia-Pacific region, even as the software supplier continues to diversify its business Continue Reading

By

• Aaron Tan, TechTarget

Facebook announces oversight board members

New board will rule on freedom of expression issues and make policy recommendations to social media giant. Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

CW Benelux: IT budgets up in the air as Covid-19 disrupts business

Computer Weekly's annual IT priorities survey, which was carried out before the arrival of Covid-19 disrupted business plans, found that more than half of the IT leaders in the Benelux region expected budgets to be higher this year than last, and digital transformation would be the main recipient of budget increases. Also find out in this issue why fintechs are attracted to the Netherlands, and how Estonia emerged from Soviet rule to become a digital nation. Continue Reading

Tech firms risk cashflow issues due to pandemic

Analyst Gartner warns that some tech firms may go bust because of inadequate coronavirus planning, and CIOs will need to reassess IT supplier viability Continue Reading

By

• Cliff Saran, Managing Editor

Coronavirus: Total outsourcing spending collapses in March

IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Covid-19 will leave its legacy on global IT services

IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading

NatWest Bank shutters its app based bank after five months

NatWest is closing its consumer-facing, app-based bank and increasing its focus on mobile business bank Mettle Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Do Indian companies still have an edge in Nordic outsourcing?

Covid-19 lockdowns and social distancing have affected Nordic outsourcing strategies. Do Indian firms still have the upper hand? Continue Reading

By

• Alex Cruickshank

Coronavirus: Government under pressure to give limited company IT workers more financial support

IT contractors who provide services through their own limited companies and pay themselves in dividends are largely uncatered for by the goverment's various coronavirus-focused business support packages, and are facing financial difficulties Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Coronavirus: Startups raise £663m during lockdown

Investment is significantly higher than at the same time last year, but it is concentrated in very few hands as the total number of deals declines Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Nordic CIO interview: Stefan Olowsson, Swedish Social Insurance Agency

Stefan Olowsson, CIO at Sweden’s Försäkringskassan, helps to ensure social security payments run smoothly, which is a balancing act of innovation, data security and reliable delivery Continue Reading

By

• Eeva Haaramo

Australian researchers tap cloud to save the Tasmanian devil

Researchers at the University of Sydney are using Amazon Web Services to speed up genomics research in one of Australia’s wildlife conservation programmes Continue Reading

By

• Aaron Tan, TechTarget

Confidence of UK startups rocked by coronavirus

Firms worry how to keep sales up and secure investment during pandemic Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Covid-19 will decimate fintechs, but those that survive will prosper

The coronavirus will wipe out some fintechs, but those that get through it will share in the next growth phase of the industry's development Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Funding released to support winners of coronavirus technology challenge

To help support the most vulnerable during the pandemic, NHSX and its partners are testing a range of digital solutions submitted as part of fast-track technology competition Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How Vonage is riding the e-commerce wave in Asia

The surge in online sales across Asia has boosted demand for cloud-based communications services as more e-commerce players look to integrate text messaging, voice and video into customer engagement platforms Continue Reading

By

• Aaron Tan, TechTarget

Australia’s CovidSafe app debuts, source codes to follow

Australia’s contact tracing app has been downloaded more than 1.1 million times, even as privacy concerns linger on Continue Reading

By

• Stephen Withers

How likely are IT service providers to offer discounts in an unprecedented global recession?

As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nasdaq gives customers real-time data through cloud platform

US stock exchange uses public cloud and APIs to provide investment companies with real-time data on trading activity Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Swedish college implements digital plans early

Work done by a Swedish medical school over the past few years to prepare digital education options is paying off as lockdown forces it to close physical classrooms Continue Reading

By

• Jane Hamrin

More than 80% of UK startups ineligible for public-private coronavirus loans

With the majority of startups left out in the cold, the UK government must now focus on the delivery speed of what is available, according to ecosystem leaders Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

IR35 private sector reforms: Treasury ignores sub-committee’s plea to delay April 2021 start date

Despite the Finance Bill Sub-Committee claiming it would argue for the IR35 reforms to be delayed even if there were no pandemic, HM Treasury remains committed to revised April 2021 roll-out date Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How DBS is reaping the dividends of digital transformation

At DBS Bank, the Covid-19 coronavirus outbreak has demonstrated the value of technology and the investments it made over the past decade to modernise its technology stack Continue Reading

By

• Aaron Tan, TechTarget

Government launches online financial support platform for business

Businesses will be able to use the government’s online support finder tool to discover what sort of financial support is available to them during the Covid-19 pandemic Continue Reading

By

• Lis Evenstad

Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand

Building society initiates more automation software to cope with growing demand for mortgage deferrals Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Taking robot technology to a New World

In this week’s Computer Weekly, we talk to the technology team behind a project to recreate the voyage of the Mayflower using a fully autonomous ship. We look at how India’s coronavirus lockdown is affecting UK companies that use offshore outsourcing. And we examine the challenges of making edge computing work. Read the issue now. Continue Reading

Coronavirus: BPO and IT services delivered from India face big challenges

UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so. Continue Reading

IT services company Cognizant warns customers after ‘Maze’ ransomware attack

US IT services company Cognizant alerts customers after the Maze ransomware group launches a cyber attack Continue Reading

By

• Bill Goodwin, Computer Weekly

UK government announces ‘Future Fund’ to support startups during Covid-19

The startup rescue package includes public-private match funding, which will give the government shares in the enterprises, as well as targeted research and development support Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus: Pandemic will see consolidation of offshore captive centres

Offshore captive IT operations owned by western businesses will be sold off to raise cash and boost efficiency amid Covid-19 pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Covid-19 will leave its legacy on global IT services

IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Treasury set to announce startup rescue package

With pressure mounting to aid firms not covered by the existing coronavirus loan scheme, the government has been in talks with industry on how to get support to hard-hit startups Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AWS finds growth in Australia amid maturing cloud market

Edge computing, the internet of things and contact centre services are some of the key growth areas for Amazon Web Services in Australia Continue Reading

Coronavirus: Nordic digital educators collaborate with authorities amid pandemic

Nordic education technology startups are supporting education establishments in offering continued education during the Covid-19 crisis Continue Reading

By

• Gerard O'Dwyer

Coronavirus: India eases lockdown restrictions for IT service providers

Indian government allows IT services firms to bring half their staff back to delivery centres Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What role will printing play in the post COVID-19 workplace?

COVID-19 has plunged many businesses into a paralysis. The majority are now focused on weathering or surviving the crisis to emerge intact when the new normal arrives. Some of the changes invoked ... Continue Reading

By

• Louella Fernandes, Quocirca

Coronavirus: Indian IT sector takes hit

India’s IT market will see slower growth this year though opportunities abound in artificial intelligence and cyber security Continue Reading

By

• Aaron Tan, TechTarget

Government urged to delay digital services tax amid coronavirus outbreak

Delaying liabilities for a year could help technology companies already stretched thin by the outbreak of the Covid-19 coronavirus pandemic, according to TechUK Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus: Standard Chartered bans employees from Zoom

Standard Chartered is the first bank to have instructed its staff to refrain from using Zoom Continue Reading

By

• Alex Scroxton, Security Editor