IT services and outsourcing

Services Australia taps AI in document processing

Services Australia and Capgemini have developed an AI engine to classify and extract information from claim documents in a pilot project Continue Reading

By

• Aaron Tan, TechTarget

Cloud data protection keeps the Crick’s medical research Covid-secure

Cloud data management services from Rubrik gave the Francis Crick Institute a data protection edge and have helped keep its vital work going through the pandemic Continue Reading

By

• Alex Scroxton, Security Editor

The splitting up of IBM is unlikely to end here

Thirty years ago, the UK IT scene was led by two dominant suppliers – the global giant, IBM; and the British tech champion, ICL. Snapping at their heels were Hewlett-Packard (HP), Digital Equipment ... Continue Reading

By

• Bryan Glick, Editor in chief

How Tokopedia is streamlining incident management

Indonesian e-commerce giant Tokopedia has improved incident management and developer productivity using a cloud-based incident management tool Continue Reading

By

• Aaron Tan, TechTarget

ServiceNow to roll out Now platform on Azure

ServiceNow introduces Azure-linked offering to cater to the needs of organisations in regulated industries that have strict data sovereignty and security requirements Continue Reading

By

• Aaron Tan, TechTarget

The future of storage

In this week’s Computer Weekly, we examine emerging technologies in storage such as helium disks and DNA. Ransomware is becoming more sophisticated and the attackers more tactical. And as the EU’s top court challenges the UK over surveillance, we ask what this means for data privacy after Brexit. Read the issue now. Continue Reading

HMRC signs five-year £169m contract with Fujitsu for VME platform

Supplier will host 13 HMRC applications on its virtual managed environment platform, following its role as an incumbent provider to the department under two different contracts Continue Reading

By

• Lis Evenstad

Can chameleon Big Blue change its colours?

IBM is renowned for reinventing itself. It now plans to spin out its Global Technology Services business, a division that was once its crown jewels Continue Reading

By

• Cliff Saran, Managing Editor

Challenger bank accessing latest anti-money laundering technology through fintech

Challenger banks works with fintech to support its anti-money laundering efforts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TCS results signal enterprise readiness to spend on IT after Covid-19 pause

TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside VMware’s Kubernetes playbook

Kubernetes co-creator Joe Beda talks up the evolution of the container orchestration platform and efforts by VMware to help enterprises get the most out of the technology Continue Reading

By

• Aaron Tan, TechTarget

Major tech companies respond to lawsuit over mining deaths

Multinational technology companies accused of knowingly benefiting from human rights abuses in the Democratic Republic of Congo have responded to a lawsuit seeking to hold them accountable for the deaths of Congolese children in their cobalt supply chains Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CW Middle East: Egypt’s datacentre plans take a step forward

While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt’s parliament has passed a data protection law. Also read how the Europe, Middle East and Africa region has seen traditional IT outsourcing deals reduce in value by 21%, while the business process outsourcing market fell by 9%. Continue Reading

Accenture acquires NZ firm to bolster SAP practice

Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand Continue Reading

By

• Aaron Tan, TechTarget

Carhartt shifts old data to the cloud with Komprise

US-based workwear manufacturer cuts storage costs from $1 to $0.25 per gigabyte as it deploys data management software and shifts old files to Microsoft Azure Blob and Cold storage Continue Reading

By

• Antony Adshead, Storage Editor

US lawmakers release big tech antitrust report

House Democrats have published a report on the monopoly power wielded by big tech companies and how to restore competition in digital markets Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Huge declines in traditional outsourcing as Covid-19 puts a stop on deals

 Continue Reading

Consumers find new payment methods during pandemic

Non-cash payments have grown at their fastest rate for a decade and due to Covid-19 restrictions, more people are discovering different ways to pay Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CISOs struggle to keep up with MITRE ATT&CK framework

Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley Continue Reading

By

• Alex Scroxton, Security Editor

Veeam buys Kasten to get a boost in Kubernetes backup

Virtual machine backup pioneer sees $150m purchase of Kasten and the addition of Kubernetes backup to its portfolio as key to becoming a ‘$2bn company’ Continue Reading

By

• Antony Adshead, Storage Editor

Employees overwhelmingly hostile to workplace monitoring tech

The use of workplace surveillance technologies to monitor and track staff working from home has increased hugely since the start of the pandemic, but most workers say it makes them feel uncomfortable Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Business leaders call on G20 to drive affordable and responsible tech

A new report from the Business Twenty has urged G20 members to use digitisation to support economic recovery Continue Reading

By

• Cliff Saran, Managing Editor

Regulator wants fintechs to address pandemic financial challenges

UK financial services regulator is supporting fintechs in addressing some of the challenges consumers and small businesses face amid the current pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Future UK-EU data sharing put at risk by Brexit legislation

When the Brexit transition period ends, UK ministers will have the power to forge new data-sharing arrangements that risk undermining the viability of future data transfers with the European Union Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Backup audit: What is a backup audit and why do we need them?

Backup and recovery are vital components to protect against data loss, whether technical or causes such as ransomware. So how can a backup audit help protect our key assets? Continue Reading

By

• Antony Adshead, Storage Editor

How a Singapore startup is disrupting logistics management

Portcast’s cloud-based logistics management platform uses machine learning and big data to improve supply chain visibility for logistics companies, shipping lines and manufacturers Continue Reading

By

• Aaron Tan, TechTarget

Children’s debit card provider Gohenry banks on Google Cloud to ease IT infrastructure growing pains

The CTO and COO of child-focused, parent-controlled debit card service provider Gohenry discusses how moving to the Google Cloud has helped its IT infrastructure avoid user-related growing pains Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Trust in government technology is key to adoption

Panellists at GovTech Summit 2020 speak about the need to build trust in government digital services, as the pandemic has created room for increased use of technology in the public sector Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Wipro and AWS open Sydney innovation centre

The Wipro-AWS Launch Pad will offer in-house technical expertise for Australian businesses as well as a physical studio to spearhead cloud adoption Continue Reading

By

• Aaron Tan, TechTarget

VMware wants to decouple the telco technology stack

VMware is trying to break the stranglehold of integrated technology stacks on telcos, but network equipment suppliers are not ceding ground Continue Reading

By

• Aaron Tan, TechTarget

How supply chain management is changing after Covid-19

In this week’s Computer Weekly, we examine the profound changes in supply chain management as a result of the global pandemic. We find out how digital experience platforms can help deliver an omni-channel web presence. And we look at the role of technology in cracking down on international money laundering. Read the issue now. Continue Reading

Swiss ISP opts for Scality object storage for backup service

Move to object storage allows Lake Solutions to cut customer backup costs by 66% while providing new S3-based bucket storage for customers based on Scality on HPE Continue Reading

By

• Antony Adshead, Storage Editor

Tibco eyes growth in emerging APAC markets

Tibco’s regional head honcho, Erich Gerber, sees massive potential in Asia’s large population and thirst for technology, including advanced analytics tools that will help businesses glean actionable insights Continue Reading

By

• Aaron Tan, TechTarget

Tips on breaking free from long-term IT contracts

Far-reaching, multi-year contracts are less popular these days, but IT departments often find the renewal date is still years away Continue Reading

By

• Cliff Saran, Managing Editor

Race to patch as Microsoft confirms Zerologon attacks in the wild

Don’t be the organisation that made the headlines because it failed to patch. Microsoft says it is seeing cyber attacks ramping up around the Zerologon CVE-2020-1472 bug Continue Reading

By

• Alex Scroxton, Security Editor

Latest Tech Nation fintech cohort reflects diversifying sector

The latest group of fintechs accepted into Tech Nation’s growth programme reflects the diversification of a maturing sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The inside story of Taiwan’s AI whizz

Not content with his stellar achievements in artificial intelligence, Chih-Han Yu wanted to create an impact with his work and formed one of Taiwan’s most important unicorns Continue Reading

By

• Aaron Tan, TechTarget

GDS reviewing Cloud First policy post-Schrems II

Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows Continue Reading

By

• Alex Scroxton, Security Editor

Digital leaders and the widening divide

This year’s Harvey Nash/KPMG CIO Survey shows a widening of the digital business divide, with companies that have already adopted digital technologies more likely to accelerate those investments than those still in the planning stage Continue Reading

By

• Steve Bates, KPMG

Can Arm stay strong under Nvidia?

In this week’s Computer Weekly, we examine the implications of the controversial acquisition of UK chip leader Arm by US rival Nvidia. Black Lives Matter has raised awareness of social inequalities, but is the tech sector becoming more diverse? And we ask if business software can learn from the addictive nature of social apps. Read the issue now. Continue Reading

Big questions to be answered over TikTok and WeChat reprieve

TikTok and WeChat seem to have received a stay of execution, but big questions and contradictions remain Continue Reading

By

• Alex Scroxton, Security Editor

DBS taps AI and data analytics in intelligent banking move

Singaporean bank has started using artificial intelligence and analytics to provide customers with hyper-personalised insights and recommendations, to win more market share Continue Reading

By

• Aaron Tan, TechTarget

Ex-NCSC boss Ciaran Martin joins cyber venture capital outfit

Outgoing NCSC CEO Ciaran Martin is to take up a new role guiding new investments in cyber security Continue Reading

By

• Alex Scroxton, Security Editor

Emerging ASEAN markets hit wall with cloud adoption

There’s more work to do in developing markets in ASEAN to achieve higher levels of cloud adoption, say industry leaders in the region. In Cambodia, for example, most organisations, except for those ... Continue Reading

By

• Aaron Tan, TechTarget

Security Think Tank: Edge security in the world of Covid-19

That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentre to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading

By

• Petra Wenham

Loan charge under review: Government’s tax policy set to be challenged under EU law

A fresh attempt to judicially review the government’s controversial disguised remuneration policy is being launched, and its backers have already secured 85% of the £180,000 needed to test whether the loan charge breaches EU law Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Alibaba Cloud unveils ‘cloud computer’, delivery robot

At its annual Apsara conference, Alibaba Cloud debuts a thin-client computer and a logistics robot that can carry 50 packages in one go Continue Reading

By

• Aaron Tan, TechTarget

You flotsam, you jetsam

The UK Space Agency has chosen seven firms to award with funding in the interest of tracking all the crap we’ve left in the sky. You might be reading this on the back of watching Climate Change – ... Continue Reading

By

• Ryan Priest

Security Think Tank: Edge datacentre security depends on specific needs

That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading

By

• Paddy Francis

Lorca security scaleups to get Splunk data expertise

Lorca inducts Splunk onto its co-marketing programme, giving security scaleups access to new data expertise Continue Reading

By

• Alex Scroxton, Security Editor

Singapore partners Apple on LumiHealth

Singapore’s Health Promotion Board has developed a programme with Apple to encourage healthy living following a similar partnership with Fitbit last year Continue Reading

By

• Aaron Tan, TechTarget

Western Australia government goes all-in on Microsoft

State agencies in Western Australia will be able to tap Azure cloud services and cloud applications through a new Microsoft agreement Continue Reading

By

• Aaron Tan, TechTarget

Security Think Tank: No secret sauce for edge security, just good practice

That datacentre security is a complex subject is not in doubt, and given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading

By

• Tom Venables, Turnkey Consulting

How data has helped in the fight against coronavirus

In this week’s Computer Weekly, we talk to the Office for National Statistics about the important role data plays in the battle against Covid-19. We also look at the speedy deployment of the Scottish contact-tracing app and report on a discussion about the UK government’s delayed response to its digital identity consultation. Read the issue now. Continue Reading

Nutanix bolsters Kubernetes playbook with managed service

Karbon Platform Services claims to ease container deployments in public and hybrid cloud environments in the emerging Kubernetes platform war Continue Reading

By

• Aaron Tan, TechTarget

Fintech Pledge launched to strengthen UK’s financial technology sector

The Fintech Pledge initiative is designed to foster closer collaboration between banks and fintechs so that the UK can continue building a globally competitive fintech ecosystem Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

NTT taps data analytics and cloud for Tour de France

NTT’s analytics and cloud capabilities stood up to the test amid crashes and poor weather conditions during the first stage of this year’s Tour de France Continue Reading

By

• Aaron Tan, TechTarget

Government 'making progress' on Smart Freight System prep ahead of Brexit transition deadline

The government appears to be heeding warnings about the readiness of the Smart Freight border IT system, as the January 2021 Brexit transition deadline looms large Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Law Commission proposes greater protections for victims of online abuse

The Law Commission wants to change the criminal law around communications offences to better protect victims from harmful online behaviour Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK ‘future tech’ development gets government funding boost

£65m in funding will be used to develop electric batteries, robotics and advanced healthcare treatments Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Santander to double investment in fintechs

Santander is doubling the amount of money it invests in fintech startups after the success of its funding arm, which was established in 2014 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HMRC signs up Fujitsu for two years of user computing support

As it disentangles the Aspire contract, HMRC has been working directly with key IT suppliers, with this latest agreement providing managed desktop IT Continue Reading

By

• Cliff Saran, Managing Editor

Global spending on enterprise datacentres continues to dampen in face of Covid-19

Synergy Research Group hails continued, growing demand for datacentre hardware and software from hyperscalers for keeping market buoyant during pandemic Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Lorca security scaleups hit funding milestone

£153m of investment has been raised by Lorca cohort companies in just two years, almost four times the original target Continue Reading

By

• Alex Scroxton, Security Editor

Edinburgh council to create smart city operations centre

Edinburgh council extends an outsourcing agreement with CGI as it steps up its smart city programme Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Datacentre firm Equinix investigating ransomware attack

A number of internal systems at cloud and datacentre firm Equinix have been affected by a ransomware attack Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: APAC organisations speed up innovation

Innovation has become easier than before, with the most innovative organisations expecting to recover from the impact of the pandemic in less than six months, new Microsoft-commissioned study finds Continue Reading

By

• Aaron Tan, TechTarget

London councils to share technology procurement platform

A new technology procurement platform will help all 33 local councils in London diversify their IT supplier portfolios Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology businesses vital to UK post-Covid economic recovery

Technology firms are set to play a larger role in UK’s post-Covid economy and are being encouraged to expand overseas after a strong year for digital exports Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK leads Europe in net zero venture capital investment

With the UK leading venture capital investment in net zero enterprises, Tech Nation have launched a new, government-backed scaleup programme to further develop the sector Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

TechUK urges government to back emerging digital clean technology sector

To ensure the UK reaches its climate and decarbonisation goals, TechUK is calling on the government to support the emerging clean tech sector Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Tech In APAC - August 2020

August was another exciting month for the technology industry in Asia-Pacific. In this round-up of our top stories in the region, you can find out more about Zoom's new datacentre in Singapore, ... Continue Reading

By

• Aaron Tan, TechTarget

Covid-19 has strained London tech firms but they have central role in recovery

London tech startups are feeling the effects of the economic slowdown brought on by Covid-19, but there is a huge opportunity for those with the right focus Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: Beware security blind spots at the edge

That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading

By

• Jordon Kelly, ISF

Amazon to recruit 7,000 permanent workers in UK during 2020 hiring spree

The online retail giant’s UK workforce looks set to expand to 40,000 employees by the end of 2020, as its network of fulfilment centres continues to grow Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Insurers accept they were slow to adopt digital

Insurance companies know they must prioritise digital investment and are planning in-house development to help make up lost ground Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK tech firms urged to seek out international opportunities

Tech Nation study finds UK businesses are in a strong position to take advantage of global tech growth Continue Reading

By

• Cliff Saran, Managing Editor

Weta Digital goes all-in on AWS

New Zealand visual effects studio plans to migrate most of its infrastructure to Amazon Web Services and tap machine learning and analytics to deliver projects more quickly Continue Reading

By

• Aaron Tan, TechTarget

Sharing responsibility: Why we need to work together to keep the cloud secure

The education sector has been fundamentally altered by months of lockdown, with cloud services topping must-have lists for academic staff, but now it’s time to consider security Continue Reading

By

• Andy Powell, JISC

App integration means emergency services can identify caller location in three words

Capita integrates What3words app into its emergency services control centre platform to help respondents identify the exact location of people who need help Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Here East CEO advises startups to generate own revenue streams

In a time of deep uncertainty, startups with their own streams of revenue independent of investors and large corporates will have more options and be in a much stronger negotiating position Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Tech and telecoms advisory group set up to help trade negotiations

Department of International Trade launches new Trade Advisory Groups to guide trade negotiations with other countries Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CW Nordics: Bergen’s tech hub seeks global success

Norway’s second-largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city’s industrial heritage. Also in this issue, read why now might be the time for businesses to consider how they will invest in outsourcing IT once the Covid-19 pandemic wanes. And read how Norway’s government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining. Continue Reading

Aggrieved Amazon employees organise protests at homes of Jeff Bezos

A newly formed workers’ collective will protest outside the homes of Amazon CEO Jeff Bezos seeking to secure a number of concessions for essential workers Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Huge declines in traditional outsourcing as Covid-19 puts a stop on deals

 Continue Reading

Bergen’s tech hub seeking to scale after positive start

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Nordic startups send a message to global investment community

Early-stage tech companies across the world should set up Nordic operations earlier in their development journeys Continue Reading

By

• Matthew Staff

Council to connect hundreds of its sites through wide area network

Local authorities invest in networking and contact centre technology through IT outsourcing contracts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MongoDB grows Asian footprint through Alibaba Cloud

MongoDB teams up with Alibaba Cloud to expand its presence in Asia-Pacific as it prepares to release a serverless variant of the open-source database Continue Reading

By

• Aaron Tan, TechTarget

SMEs outperform Q2 expectations but remain cautious about Q3 prospects

Small confidence boost for small to medium-sized enterprises puts tech investment back on the table over coming 12 months Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Hangar 51 supports startups taking off in travel tech

International Airlines Group’s accelerator programme aims to give travel technology companies a flying start in the sector Continue Reading

By

• Clare McDonald, Business Editor

APAC hybrid cloud adoption still cloudy

Although there are clear benefits of hybrid cloud, enterprises in Asia-Pacific aren’t making the most of them due to a lack of holistic understanding, strategic frameworks and skillsets. Continue Reading

CW APAC: Expert advice on hybrid cloud

Despite numerous benefits, organisations with lots of legacy applications can’t or won’t move everything to the public cloud. Some organisations may also choose to retain sensitive data on-premise for security reasons. In this edition of Expert Advice, we look at why and how APAC firms are deploying and managing their hybrid cloud infrastructure. Read the issue now. Continue Reading

Veeam to add CDP, plus Google cloud as a target

Backup giant set to add continuous data protection for the most critical workloads, plus Google cloud as a target – all on the back of a storming quarter during the pandemic Continue Reading

By

• Antony Adshead, Storage Editor

Zoom dials into Southeast Asia with Singapore datacentre

Zoom’s new Singapore datacentre is expected to shore up the performance of its conferencing tool and phone service in the city-state Continue Reading

By

• Aaron Tan, TechTarget

How Covid-19 elevated the datacentre

In this week’s Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Continue Reading

Oracle takes aim at hyperscalers, eyes VMware workloads

Oracle claims it is addressing the limitations of competing services by offering better security controls, consolidated billing and global availability Continue Reading

By

• Aaron Tan, TechTarget

Comms startup Element helps support secure communications during pandemic

With the huge increase in remote working, Element is using an open, decentralised network to give organisations more control over their communications Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The Security Interviews: How Crest is remaking the future of consultancy

Crest president Ian Glover taught himself cyber security while working on government computing systems in the 1970s and 1980s. Now he is on a decade-spanning mission to change security consultancy models Continue Reading

By

• Alex Scroxton, Security Editor

DBS Bank teams up with AWS on AI skills

Singapore’s DBS Bank is organising an AWS DeepRacer League to equip thousands of employees with skills in artificial intelligence and machine learning Continue Reading

By

• Aaron Tan, TechTarget