IT outsourcing
IT outsourcing is a critical consideration for IT managers, but is always a sensitive subject with significant implications for IT department staff. Offshore outsourcing continues to grow in popularity, and the sourcing options for IT managers are increasingly varied. We examine what approach UK organisations are taking to IT outsourcing.
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News
14 Nov 2024
Virtual wards to digital feedback: the Nordic approach to post-pandemic healthcare
Post-pandemic healthcare is benefitting from Nordic tech foresight, with the country bringing digital change to the world’s health sector to allow for more remote care Continue Reading
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News
04 Dec 2023
Atos selected for UEFA Euro 2024 IT contract
IT services company Atos will deliver on-site and remote IT services for next year’s international football event in Germany Continue Reading
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News
04 Jun 2021
IR35 reforms: Qdos research suggests room for improvement
The IR35 reforms came into force in April 2021, but research from contracting authority Qdos suggests some end-client organisation's compliance strategies require urgent improvement Continue Reading
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News
28 May 2021
IR35 reforms: Blanket-banning firms risk losing contractors and suffering reputational damage
Research by contrator-focused accountancy firm inniAccounts shines a light on how contractors are responding to their clients’ handling of the IR35 reforms Continue Reading
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Feature
24 May 2021
How Bureau Veritas migrated 85% of its applications to the AWS cloud
In six years, France-based services giant BV has migrated 115 applications to the AWS cloud, mostly using in-house expertise. We talk to the company’s IT director Continue Reading
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News
19 May 2021
‘Nothing off the table’ in statutory Post Office scandal inquiry
The government confirmed that the inquiry into the Post Office Horizon IT scandal will be given statutory status and wider scope Continue Reading
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News
19 May 2021
India’s HCL to hire 1,000 tech professionals in the UK
Indian IT suppliers set to create thousands of IT jobs in the UK, which supports their intention to have more staff based closer to customers Continue Reading
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News
19 May 2021
UK tech sector grows tenfold in 10 years
Massive expansion of the UK tech sector since 2010 has seen venture capital investment and the number of unicorn businesses increase by factor of 10 Continue Reading
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News
17 May 2021
Government seeks input on supply chain security
Amid concerns that too few companies are addressing vulnerabilities in their supply chain, DCMS is opening a consultation on new measures to enhance security Continue Reading
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E-Zine
13 May 2021
CW Benelux: Netherlands university launches centre of expertise in applied AI
Amsterdam University of Applied Sciences has launched a centre of expertise in applied artificial intelligence, and students from all faculties of the university will learn how to apply AI in their field of study. Also in this issue, read why a training ‘roadmap’ is needed to get Netherlands police officers up to speed with tackling cyber crime. Continue Reading
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News
12 May 2021
Fujitsu bags £3bn in public sector contracts while software errors wreck the lives of subpostmasters
The supplier at the centre of the Post Office Horizon scandal has so far escaped the ramifications of its role in the biggest miscarriage of justice in UK history Continue Reading
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News
04 May 2021
Half of organisations breached via a third party in 12 months
New report highlights the risks of outsourcing key business processes without paying due care and attention to your service provider’s security Continue Reading
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News
04 May 2021
Post Office CEO either knew what was going on in Horizon scandal, or was ‘asleep at the wheel’
Post Office IT scandal CEO has no excuse for her inaction in preventing the biggest miscarriage of justice in UK history, says Criminal Cases Review Commission chairperson Continue Reading
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Opinion
28 Apr 2021
IR35 private sector reforms: What firms need to do now the start date has passed
While the start date for the onset of the IR35 private sector reforms may have passed, firms in-scope of the revamped tax avoidance legislation may find themselves still with plenty of compliance work still to do Continue Reading
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News
20 Apr 2021
Drax partners with Solace to manage biomass supply chain
Event-based IT architecture helps energy provider optimise its biomass supply chain and drive greater efficiencies, but questions remain about the fundamental sustainability of biomass as an alternative to coal Continue Reading
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Opinion
16 Apr 2021
The Secret IR Insider’s Diary – from Sunburst to DarkSide
From dealing with SolarWinds fallout to ransomware attacks, it’s been a busy few weeks for the Secret IR Insider, but they've picked up some new tricks along the way Continue Reading
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News
15 Apr 2021
In-sourcing IT in Wales has provided a positive change, says auditor
While savings have not been as great as expected, the decision to in-source IT in Welsh government has been a success, according to Audit Wales Continue Reading
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News
14 Apr 2021
Europe provides growth for TCS despite year floored by pandemic
Tata Consultancy Services grows its continental European business despite economic slowdown brought by Covid-19 restrictions Continue Reading
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News
13 Apr 2021
End of the road for Post Office IT system that destroyed lives
The Post Office has revealed the end to its controversial Horizon IT system which, through its errors and the Post Office's denial of them, caused huge suffering for hundreds of subpostmasters Continue Reading
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News
09 Apr 2021
Global demand for IT and business services highest ever for first quarter
Global demand for IT and business services began the year strongly, with a record first quarter Continue Reading
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News
09 Apr 2021
Loan Charge Group MPs demand IR35 shake-up to stop contractors becoming ‘zero-rights employees’
Inquiry by Loan Charge All-Party Parliamentary Group calls on government to tweak IR35 legislation during passage of next Finance Bill Continue Reading
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News
08 Apr 2021
Post Office Horizon contract extension is part of project to bring Fujitsu work in-house
The Post Office is to move work done by Fujitsu in-house when its outsourcing contract ends, and is already recruiting IT experts Continue Reading
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News
08 Apr 2021
IBM Cloud for Financial Services goes on general release
IBM Cloud’s push to provide sector-specific public cloud services to financial services firms enters a new phase Continue Reading
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News
07 Apr 2021
Post Office gives controversial Fujitsu contract another year
The Post Office's controversial contract with Fujitsu has been extended another year to help the organisation manage its exit Continue Reading
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News
01 Apr 2021
IR35 reforms: Loan charge and employers’ NI issues prompt calls for legislative revamp
As the government prepares to extend the IR35 reforms to the private sector, contracting stakeholders say it is high time the ‘flawed’ legislation was scrapped entirely Continue Reading
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News
31 Mar 2021
IR35 reforms: HMRC denies ‘squandering’ datasets that could rid umbrella sector of rogue players
Concerns grow about the number of IT contractors at risk of joining non-compliant umbrella firms ahead of the IR35 reforms taking hold in the private sector Continue Reading
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E-Zine
30 Mar 2021
The ticking timebomb of IR35
In this week’s Computer Weekly, we reveal that IT contractors are seeking a multimillion-pound payout after confusion over the forthcoming IR35 tax reforms. Many firms are building data lakes to improve their analytics – we examine the storage implications. And we talk to the CIO at the London School of Economics. Read the issue now. Continue Reading
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Feature
29 Mar 2021
Ecolabels and data sanitisation key to recycling and reusing IT assets
Ecolabels on hardware and data sanitisation of devices are key to recycling and reusing old IT equipment respectively, helping enterprises avoid unnecessary asset destruction and contributing to increasingly high levels of electronic waste globally Continue Reading
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Feature
23 Mar 2021
Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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News
16 Mar 2021
One-fifth of all UK tech investment went to just 10 scaleup firms in 2020
Annual Tech Nation report shows UK technology firms saw record levels of investment in 2020, but a significant proportion of it was concentrated in a small number of scaleup enterprises Continue Reading
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News
16 Mar 2021
Insurers unable to fill a quarter of tech roles
Insurance companies need to fill tech skills gaps if they are going to prosper in the age of insurtech Continue Reading
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News
15 Mar 2021
IR35 private sector reforms: IPSE warns of UK contracting talent exodus unless start date delayed
Association of Independent Professionals and the Self-Employed research into what contractors plan to do once the IR35 reforms come into play highlights growing risk of talent shortages Continue Reading
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Opinion
15 Mar 2021
Reimagining outsourcing after Covid-19
Covid-19 has changed how businesses interact with their suppliers. Here are five steps companies can take to manage their outsourcing ecosystem in the post-pandemic world Continue Reading
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News
10 Mar 2021
Met Police chooses Capgemini as strategic IT infrastructure services provider
Capgemini has a history of providing the force with day-to-day technology services, and will now deliver its infrastructure services under the Pegasus programme Continue Reading
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News
08 Mar 2021
Wipro makes its biggest acquisition ever with $1.45bn takeover
Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering Continue Reading
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News
04 Mar 2021
IR35 private sector reforms: HMRC under fire over ‘omission’ of employers’ NI from webinar guidance
HM Revenue & Customs confirms it has corrected a calculation error in a recent educational IR35 webinar that saw it fail to factor in employers’ NI in examples of how payments should be made between end-clients, agencies and PSCs post-April 2021 Continue Reading
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News
02 Mar 2021
Reading Borough Council to overhaul IT infrastructure
Council and its children’s services partner award contracts worth £13.2m for shared IT infrastructure Continue Reading
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News
26 Feb 2021
IR35 private sector reforms: Argos to offshore work of digital team in Milton Keynes to Mumbai
Retailer Argos confirms it has ‘identified opportunities’ to offshore tasks performed by its digital team, while its IR35 compliance strategy has seen the majority of contractors declared in-scope of the new rules, sources claim Continue Reading
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E-Zine
25 Feb 2021
CW Nordics: Nordic startups aim to take the lead in pet tech advances
Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic. Also in this issue, read how businesses can learn lessons from Nordic technology startups to prepare employees to return to the office after Covid-19 restrictions lift. Continue Reading
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News
25 Feb 2021
IR35 private sector reforms: What IT contractors need to know
Computer Weekly asks contracting experts to answer questions about PSC bans, compliant umbrella companies and challenging status determinations, with the latest IR35 reforms coming into place Continue Reading
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News
24 Feb 2021
Businesses forced to ask IT service providers for help during pandemic
IT service providers have been approached by long-time enterprise customers asking for price cuts due to the impact of the pandemic Continue Reading
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News
19 Feb 2021
Fujitsu bosses knew about Post Office Horizon IT flaws, says insider
A former senior developer who worked for Fujitsu on the Post Office IT system that led to subpostmasters being falsely accused of fraud, has claimed bosses knew of fundamental flaws before going live Continue Reading
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News
17 Feb 2021
Finnish IT sector demand increases after months of decline
IT sector in Finland sees small signs of recovery as demand increases after months of Covid-19-related decline Continue Reading
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News
12 Feb 2021
UK border surveillance regime highly privatised, says Privacy International
Research from Privacy International raises concerns about the deep involvement of technology companies in the development and deployment of various technologies throughout the UK’s border regime, along with the lack of scrutiny they receive Continue Reading
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News
10 Feb 2021
TCS to recruit 1,500 UK tech professionals this year
Indian IT service provider Tata Consultancy Services commits to recruiting UK IT professionals Continue Reading
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News
09 Feb 2021
Facebook sued for data-sharing practices with third parties
Data protection claim filed in London against social media giant for its alleged failure to give at least one million users in England and Wales meaningful control over their personal data Continue Reading
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News
04 Feb 2021
Boeing outsources to Dell affecting 600 IT jobs
US aircraft manufacturer contracts hundreds of IT roles to Dell as it accelerates outsourcing plans Continue Reading
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News
28 Jan 2021
TCS rings in the new year on a roll
India’s Tata Consultancy Services recorded one of its strongest third-quarter earnings and grew its brand value amid a global pandemic Continue Reading
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News
26 Jan 2021
Saudi IT spending to hit $11bn in 2021
Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists Continue Reading
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News
25 Jan 2021
HMRC criticised over continued ‘shortcomings’ in loan charge policy response
House of Lords committee tells HMRC it still has work to do to improve its response to past criticisms of its handling of the government’s controversial loan charge policy Continue Reading
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News
21 Jan 2021
IR35 private sector reforms: IT contractors warned to be wary of non-compliant umbrella companies
The proliferation of websites offering comparison site-like services for umbrella companies has prompted tax experts to warn IT contractors of the financial risk posed by firms offering ‘too good to be true’ take-home pay rates Continue Reading
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News
18 Jan 2021
Nottinghamshire uses citizen engagement tools to inform residents
Nottinghamshire Council is seeking to expand Granicus integrations after success in using its communications services to keep citizens informed during pandemic Continue Reading
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News
13 Jan 2021
European IT outsourcing spend up in 2020 after cloud boost
IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought Continue Reading
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News
12 Jan 2021
IR35 private sector reforms: Research highlights lack of preparedness ahead of April 2021 start date
As the private sector start date for the IR35 reforms looms large, research suggests some companies are still dragging their feet with their preparations Continue Reading
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News
23 Dec 2020
Wipro acquires IT units at German wholesalers
German wholesaler Metro has sold IT units to Indian IT services company Wipro, as part of a long-term agreement Continue Reading
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News
18 Dec 2020
Three options for managing outsourcing relationships
At some point, IT leaders need to take a hard look at existing outsourcing contracts to understand how well they reflect current business practices Continue Reading
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News
17 Dec 2020
Danske Bank fights money laundering with AI
Danske Bank is using artificial intelligence to help it prevent a repeat of the huge money laundering scandal that hit one of its operations in Estonia Continue Reading
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News
15 Dec 2020
Air purifier manufacturer creates IoT service in the cloud
Sweden’s Blueair introduces new functionality for customers through a cloud-based internet of things platform Continue Reading
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News
10 Dec 2020
After critical year, Vodafone trains security sights on CNI market
Vodafone’s security head Steve Knibbs explains how he plans to bring the lessons of a transformative few years in cyber security to bear on new markets Continue Reading
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News
09 Dec 2020
There’s no going back to pre-pandemic security approaches
The cyber security world will probably never return to its pre-pandemic state, and different approaches to security will come to the fore in 2021 Continue Reading
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News
01 Dec 2020
Wayra partners with UK government for Latin American scaleup project
Two scaleups from three Latin American countries – Argentina, Chile and Uruguay – will be selected by a project that will help the growing firms expand overseas into the UK market Continue Reading
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Opinion
27 Nov 2020
How to modernise identity governance and administration
Modernising identity governance and administration (IGA) capabilities is essential for organisations to manage identities effectively to ensure they remain competitive, compliant and secure Continue Reading
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News
23 Nov 2020
Finnish finance giant pilots fingerprint payments
OP Financial introduces biometric security technology to enable higher-value payments to be made safely using contactless cards Continue Reading
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News
17 Nov 2020
Botched software update to blame for Post Office Horizon crash
Post Office says planned firmware update caused the problem that left branches unable to do business for 90 minutes Continue Reading
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News
16 Nov 2020
Post Office explanation of IT system outage so vague it is ‘pointless’
Post Office criticised over vagueness of its explanation of the cause of a UK-wide IT failure that saw subpostmasters unable to do business Continue Reading
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News
12 Nov 2020
Financial Stability Board says it’s time to talk about IT outsourcing risks
International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector Continue Reading
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E-Zine
12 Nov 2020
CW Benelux: Dutch Alzheimer’s app helps dementia patients
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands. Also in this issue, read about a Belgian startup's app based on blockchain technology to help container handling at ports, and why Rabobank ditched its legacy backup. Continue Reading
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News
12 Nov 2020
TCS acquires Prudential Financial tech operation unit for free
Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit Continue Reading
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News
11 Nov 2020
Lack of openness on Horizon errors remains as Fujitsu refuses to explain latest outage
Subpostmasters are being kept in the dark about errors in the branch computer system they use, despite the Post Office and Fujitsu being slammed in court over their lack of openness Continue Reading
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News
10 Nov 2020
Border technologies largely fail to respect human rights
AI-powered border technologies used to ‘manage’ migration frequently make the process more arbitrary, discriminatory and unjust, says human rights group Continue Reading
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News
10 Nov 2020
Deutsche Bank to sell retail banking IT unit to TCS for €1
Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1 Continue Reading
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News
04 Nov 2020
Contractors claim IR35 reforms pose ‘bigger threat’ to their livelihoods than Covid-19 or Brexit
Latest poll by contractor tax consultancy Qdos suggests freelancers are less concerned about the threat the coronavirus and Brexit pose to their businesses than the havoc the IR35 private sector reforms might cause Continue Reading
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News
29 Oct 2020
Victims contest technology firms’ attempt to dismiss cobalt mining deaths case
Technology companies say they cannot be held responsible for the deaths of children mining for the cobalt used in their products Continue Reading
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News
27 Oct 2020
Sopra Steria hit by new version of Ryuk ransomware
IT services company Sopra Steria says it has contained the ransomware virus, but systems will take a few weeks to be fully operational Continue Reading
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News
23 Oct 2020
Deutsche Bank in talks over sale of IT unit to TCS
German bank is said to be in negotiations to sell its retail banking IT operation to Indian IT giant Continue Reading
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News
21 Oct 2020
UK sees surge in IT outsourcing contracts
Transformation projects drive IaaS growth, but SaaS declines. Some sectors are renegotiating and restructuring contracts to reduce costs Continue Reading
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News
20 Oct 2020
Police given access to self-isolation data
NHS Test and Trace self-isolation data will be made available to police after new guidance changes data-sharing rules Continue Reading
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News
19 Oct 2020
Scottish Borders extends CGI outsourcing contract until 2040
CGI will continue to provide the Scottish council’s end-to-end managed IT services until 2040, making it one of the longest extensions in the company’s history Continue Reading
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News
13 Oct 2020
HMRC signs five-year £169m contract with Fujitsu for VME platform
Supplier will host 13 HMRC applications on its virtual managed environment platform, following its role as an incumbent provider to the department under two different contracts Continue Reading
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News
13 Oct 2020
Can chameleon Big Blue change its colours?
IBM is renowned for reinventing itself. It now plans to spin out its Global Technology Services business, a division that was once its crown jewels Continue Reading
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News
09 Oct 2020
TCS results signal enterprise readiness to spend on IT after Covid-19 pause
TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown Continue Reading
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News
09 Oct 2020
Major tech companies respond to lawsuit over mining deaths
Multinational technology companies accused of knowingly benefiting from human rights abuses in the Democratic Republic of Congo have responded to a lawsuit seeking to hold them accountable for the deaths of Congolese children in their cobalt supply chains Continue Reading
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News
06 Oct 2020
CISOs struggle to keep up with MITRE ATT&CK framework
Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley Continue Reading
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News
01 Oct 2020
Trust in government technology is key to adoption
Panellists at GovTech Summit 2020 speak about the need to build trust in government digital services, as the pandemic has created room for increased use of technology in the public sector Continue Reading
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News
25 Sep 2020
Tips on breaking free from long-term IT contracts
Far-reaching, multi-year contracts are less popular these days, but IT departments often find the renewal date is still years away Continue Reading
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News
22 Sep 2020
GDS reviewing Cloud First policy post-Schrems II
Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows Continue Reading
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News
21 Sep 2020
Big questions to be answered over TikTok and WeChat reprieve
TikTok and WeChat seem to have received a stay of execution, but big questions and contradictions remain Continue Reading
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Opinion
17 Sep 2020
Security Think Tank: Edge security in the world of Covid-19
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentre to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
16 Sep 2020
Security Think Tank: Edge datacentre security depends on specific needs
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
15 Sep 2020
Security Think Tank: No secret sauce for edge security, just good practice
That datacentre security is a complex subject is not in doubt, and given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
14 Sep 2020
Fintech Pledge launched to strengthen UK’s financial technology sector
The Fintech Pledge initiative is designed to foster closer collaboration between banks and fintechs so that the UK can continue building a globally competitive fintech ecosystem Continue Reading
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News
10 Sep 2020
Edinburgh council to create smart city operations centre
Edinburgh council extends an outsourcing agreement with CGI as it steps up its smart city programme Continue Reading
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News
09 Sep 2020
London councils to share technology procurement platform
A new technology procurement platform will help all 33 local councils in London diversify their IT supplier portfolios Continue Reading
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Opinion
04 Sep 2020
Security Think Tank: Beware security blind spots at the edge
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
03 Sep 2020
Insurers accept they were slow to adopt digital
Insurance companies know they must prioritise digital investment and are planning in-house development to help make up lost ground Continue Reading
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Opinion
02 Sep 2020
Sharing responsibility: Why we need to work together to keep the cloud secure
The education sector has been fundamentally altered by months of lockdown, with cloud services topping must-have lists for academic staff, but now it’s time to consider security Continue Reading
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News
02 Sep 2020
App integration means emergency services can identify caller location in three words
Capita integrates What3words app into its emergency services control centre platform to help respondents identify the exact location of people who need help Continue Reading
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E-Zine
27 Aug 2020
CW Nordics: Bergen’s tech hub seeks global success
Norway’s second-largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city’s industrial heritage. Also in this issue, read why now might be the time for businesses to consider how they will invest in outsourcing IT once the Covid-19 pandemic wanes. And read how Norway’s government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining. Continue Reading
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News
25 Aug 2020
Council to connect hundreds of its sites through wide area network
Local authorities invest in networking and contact centre technology through IT outsourcing contracts Continue Reading
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News
17 Aug 2020
The Security Interviews: How Crest is remaking the future of consultancy
Crest president Ian Glover taught himself cyber security while working on government computing systems in the 1970s and 1980s. Now he is on a decade-spanning mission to change security consultancy models Continue Reading
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News
12 Aug 2020
NHS SBS spies £75m savings on IT purchases through new procurement framework
NHS organisations and public sector bodies will be encouraged to use £500m procurement framework to acquire IT software and hardware in a more cost-effective way Continue Reading
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News
12 Aug 2020
Police use of facial recognition found ‘unlawful’ in court
In a landmark decision, the Court of Appeal has ruled that South Wales Police’s facial recognition deployments breached human rights and data protection laws Continue Reading