IT operations management and IT support

Citrix users urged to patch five XenMobile CVEs

Patches are available for CVEs 2020-8208 through 8212 and should be installed as soon as possible Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Phishing lures pivot to exploit vaccine hopes

Phishing emails are increasingly luring in victims with subject lines relating to the development of a vaccine for Covid-19 Continue Reading

By

• Alex Scroxton, Security Editor

Security teams struggle to keep pace with cloud threats

Security professionals face challenges in keeping pace with cloud deployments and migrations, and the additional security threats they open up Continue Reading

By

• Alex Scroxton, Security Editor

Don’t believe the hype: AI is no silver bullet

We want to believe AI will revolutionise cyber security, and we’re not necessarily wrong, but it’s time for a reality check Continue Reading

By

• Mike Lloyd, RedSeal

How to achieve resilience – the modern uptime trinity

IT leaders can take responsibility for ensuring their organisations are resilient during times of crisis. There are no quick fixes, but if you think it is expensive to ensure resilience in your IT systems, try frequent failure instead Continue Reading

By

• Terry Critchley

Business leaders banking on technology to drive coronavirus recovery

GDP and IT spending are down, but business leaders see technology as the way to go when it comes to coping with the global pandemic Continue Reading

By

• Cliff Saran, Managing Editor

The countdown is on for TikTok after Schrems II

Given the US’ threatened actions against TikTok and the outcome of Schrems II, it is clear that the spotlight is now firmly on international data transfers Continue Reading

By

• Jagvinder Singh Kang, Mills & Reeve

Five tips to lower S/4 Hana costs

With budgets being squeezed, how can organisations on SAP ECC reduce the cost of switching to S/4 Hana? Continue Reading

By

• Cliff Saran, Managing Editor

Inside Juniper’s radical IT transformation

Western Australia’s aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years Continue Reading

By

• Aaron Tan, TechTarget

Five signs you’re about to get hit with ransomware

A series of Sophos reports on the ransomware threat landscape shows how security professionals can sniff out a potential ransomware attack before it happens Continue Reading

By

• Alex Scroxton, Security Editor

Nordic enterprises look for SAP price reductions as they navigate Covid-19

Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Liam Fox hack raises questions over government security

The hack of a former cabinet minister’s emails casts doubt over the effectiveness of safeguards and security training processes at the highest levels of the British government Continue Reading

By

• Alex Scroxton, Security Editor

How the chancellor’s Plan for Jobs could benefit the UK tech sector

Technology has a strong role to play in the UK’s recovery, with Rishi Sunak’s Plan for Jobs offering opportunities for the sector Continue Reading

By

• Bev White, Nash Squared

Edge server shipments set to double by 2024

As business gets close to the edge, analyst predicts a ‘supercharged’ edge server market over the next five years driven by an associated boom in cloud services Continue Reading

By

• Joe O’Halloran, Computer Weekly

Twitter confirms it was hit by targeted spearphishing attack

Investigation into 15 July 2020 hack of a number of high-profile accounts by cryptocurrency scammers has found evidence of a targeted spearphishing incident Continue Reading

By

• Alex Scroxton, Security Editor

UK households suffer as online problems disrupt work during lockdown

Quadient urges broadband and mobile providers to focus on customer service as UK ranks connectivity as more essential than gas, banking or council services Continue Reading

By

• Joe O’Halloran, Computer Weekly

Barclays CEO says Canary Wharf office set to stay despite home working success

Barclays chief says the success of home working during the Covid-19 pandemic has taught the banks lessons, one of which is that major centres like Canary Wharf will remain Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BASF partnership develops AI-powered smart mining

A collaboration with IntelliSense.io is being used to power AI-based optimisation of mining processes Continue Reading

By

• Cliff Saran, Managing Editor

Accenture selected for key role in Bank of England core settlement system replacement

Accenture will be technology delivery partner in project to replace the core system used to settle payments between banks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Serious BootHole vulnerability puts millions of systems at risk

BootHole is a GRUB2 bootloader vulnerability and puts millions of PCs, servers and other devices at risk of compromise Continue Reading

By

• Alex Scroxton, Security Editor

Majority of organisations at risk of cloud data exposure

Report casts doubt on the effectiveness of the shared responsibility model of cloud security Continue Reading

By

• Alex Scroxton, Security Editor

Bank of Ireland fined for six-year-old IT breach

Bank of Ireland fined by regulator for its failings to prevent fraud six years ago Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Investment in neurodiverse talent a win-win for security

Current careers guidance and recruitment processes for security jobs are not working for people with ADHD, autism, dyslexia and dyspraxia, but the problem is fixable with a little attention to detail Continue Reading

By

• Alex Scroxton, Security Editor

A question of trust: University and supplier on the hook for data breach

Data on students at the University of York was stolen in a ransomware attack on a supplier two months ago, and the response of both parties raises serious questions Continue Reading

By

• Alex Scroxton, Security Editor

Microsoft results show impact of tech-driven business resilience

While economies are set to shrink, businesses are leaning on tech to support operations, says Microsoft CEO Satya Nadella Continue Reading

By

• Cliff Saran, Managing Editor

New opportunities for Nordic startups post-Covid-19 as virtual offices become the norm

As companies adjust to digital office life in the pandemic era, a host of Nordic startups are already helping them convert these short-term fixes into long-term strategy Continue Reading

By

• Matthew Staff

TfL contracts Capita for London Underground section of emergency services network

Capita will implement the network infrastructure that will enable the emergency services mobile network to work on the London Underground Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Santander consumer arm to automate further after Nordic project

Time and cost savings achieved by RPA pilot were high and customer experience improved, says bank Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Unified communications experiencing fastest growth ever in the midst of Covid-19

Customer interest in UCaaS spikes 86% during the Covid-19 pandemic as firms across all industries modernise communications systems for the new normal Continue Reading

By

• Joe O’Halloran, Computer Weekly

How Australia is leading the charge in the Covid-19 fight

Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care Continue Reading

By

• Aaron Tan, TechTarget

Nordic CIO interview: Brede Nielsen, Avinor

The Covid-19 pandemic put Avinor’s IT head at the centre of the airport operator's response Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Banks face fairness challenges as they commit to AI technology

Banks working with artificial intelligence technology face governance challenges to ensure AI-based decisions are fair and ethical Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What do Accenture’s UK job cuts mean to the IT services industry?

Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Patch Tuesday: Microsoft fixes 123 bugs in July 2020 update

The bugs start coming and they don’t stop coming; Microsoft has issued yet another bumper Patch Tuesday update Continue Reading

By

• Alex Scroxton, Security Editor

CISOs undervalued, overworked, burning out, warns CIISec

The vast majority of security professionals say they are under immense pressure, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

‘Name-and-shame’ ransomware attacks increasing in prevalence

Since emerging at the tail-end of 2019, double extortion, or exfiltration and encryption, ransomware attacks have become highly popular, and now account for a significant number of incidents, according to Emsisoft research Continue Reading

By

• Alex Scroxton, Security Editor

NCSC launches pen testing service for remote workers

An expansion to the successful Exercise in a Box toolkit will enable SMEs to probe the cyber security defences of remote workers Continue Reading

By

• Alex Scroxton, Security Editor

Executive interview: Toyota’s Melody Ayeli on the significant role of ITAM

Melody Ayeli recently took on the post of chair of the newly formed ITAM Forum. She believes ITAM is crucial for successful IT operations Continue Reading

By

• Cliff Saran, Managing Editor

Majority of security pros fed up with alert fatigue

A vast majority of security professionals say they experience alert fatigue, and 88% are facing challenges with their current SIEM setup, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Locked-down Nationwide staff make 2.5 million video calls in June

Home-working technologies are no longer just a contingency for large companies, with future working practices set to change Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch banking’s transaction monitoring utility gets green light

Plans for a shared utility to monitor financial transactions in the Netherlands have been given the go-ahead after six months of proving the concept Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Most finance firms are multicloud, but many are unprepared for public cloud cyber attacks

Financial services firms are moving to the cloud at pace, but many are uncertain whether they could cope with an attack on an application based in the public cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

More Joker malware apps chucked off Google Play Store

Infamous Joker billing fraud malware continues to sneak past Google’s security controls Continue Reading

By

• Alex Scroxton, Security Editor

Oracle ups ante in cloud wars with dedicated customer regions

Oracle’s Dedicated Region Cloud at Customer will let enterprises run an entire cloud region in their own datacentres in a potentially game-changing move Continue Reading

By

• Aaron Tan, TechTarget

Political awareness needed to ethically handle migration data, panel claims

Understanding the political, social and economic relationships between different groups in society is needed to ensure location data is not used in ways that further endanger already vulnerable people on the move Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Swisscom taps Hitachi to improve network-based customer service

Pentaho product helps business customer service reps of Switzerland’s largest telecommunications company and leading IT services provider provide better, faster service through centralised hub Continue Reading

By

• Joe O’Halloran, Computer Weekly

Succeeding with hybrid cloud deployments

Where IT complexity is a given, a policy-driven approach and effective monitoring are vital for success Continue Reading

By

• Paul Mah

Nutanix claims growth in ASEAN amid growing cloud adoption

Nutanix’s business in ASEAN grew by over 40% as the region’s enterprises warm to hybrid and multi-cloud services Continue Reading

By

• Aaron Tan, TechTarget

How Infor Nexus is helping to digitalise Asia’s supply chain

Infor’s Nexus unit has been supporting digitalisation efforts in Asia’s supply chain industry before the Covid-19 pandemic, which has accelerated adoption of cloud-based offerings in the region Continue Reading

By

• Aaron Tan, TechTarget

Green tech needed for post-Covid economic recovery

Green technology investments could help society recover from the coronavirus – and prepare it for the long-term negative social and economic outcomes of climate change Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK’s unsung cyber security heroes sought

Nominations have opened for the fifth annual Security Serious Unsung Heroes Awards Continue Reading

By

• Alex Scroxton, Security Editor

Remote workers more aware of security, but still flout the rules

Almost three-quarters of remote workers reckon they have gained in cyber security awareness during lockdown, but don’t seem to be especially bothered about keeping themselves safe Continue Reading

By

• Alex Scroxton, Security Editor

CIO Interview: Amex Global Business Travel CTO on incident response

American Express Global Business Travel adapted an existing incident response service to support staff and clients during the lockdown Continue Reading

By

• Cliff Saran, Managing Editor

Time to rethink business continuity and cyber security

Business continuity and cyber security remain largely in separate silos, but changes in the IT and cyber threat landscapes mean there is an urgent need for organisations to alter their approach Continue Reading

By

• Warwick Ashford, Senior analyst

ReversingLabs makes over 100 Yara rules publicly available

Threat intelligence specialist is making its IP available on GitHub to support malware hunters in their work Continue Reading

By

• Alex Scroxton, Security Editor

Remote working set to remain but so do management challenges

Businesses are preparing for staff to repopulate workplaces, while preparing for an inevitable increase in more flexible working Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Security Interviews: What CISOs can learn from Covid-19

Mike Lloyd, CTO at Redseal, holds 21 cyber security patents and a PhD in stochastic epidemic modelling from Heriot-Watt University in Edinburgh, so is probably the man to talk to when it comes to cyber security in the world of Covid-19 Continue Reading

By

• Alex Scroxton, Security Editor

Complex security estates hinder incident response

The more disparate security tools in use in an organisation, the harder it becomes to mount an effective incident response Continue Reading

By

• Alex Scroxton, Security Editor

Airports deploy thermal cameras to control Covid-19, science suggests it’s merely ‘safety theatre’

UK airports are rolling out thermal surveillance cameras to identify people who may have coronavirus, but science says the technology is ineffective at detecting and preventing the spread of the disease Continue Reading

By

• Bill Goodwin, Computer Weekly
• Laura Middag Alvarez

95% of North American CIOs report remote work issues during lockdown

Employee password lockouts and inability to access on-premise applications were among the top challenges faced by CIOs in keeping remote workers up and running during lockdown Continue Reading

By

• Joe O’Halloran, Computer Weekly

Former Post Office CEO and Fujitsu play the blame game in Horizon IT scandal

Post Office and Fujitsu blame each other for many of the failings in the Horizon IT scandal that wrecked lives Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HPE aims to address non-cloud apps in hybrid IT

Some applications are simply not a good fit for the public cloud. So while organisation may go cloud-native, they still need to support on-premise IT Continue Reading

By

• Cliff Saran, Managing Editor

Firm that investigated controversial Post Office IT system to support criminal conviction appeals

Second Sight is working with law firm in appeals by subpostmasters against criminal convictions in Horizon IT scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APT groups’ mobile momentum finally faces resistance

State-backed APT groups are increasingly targeting mobile devices as Covid-19 puts the spotlight on remote working infrastructure security. We explore how the industry is fighting back Continue Reading

By

• Matthew Staff

How to apply zero-trust models to container security

Containers have become a common fixture in software development, but they have resulted in new concerns for security teams. Is zero-trust the answer to tackling them? Continue Reading

By

• Nicholas Fearn

Neurodiversity on the rise among career hackers

More diverse hackers enhance the ability of both traditional and cutting-edge cyber security solutions to find and fix vulnerabilities, according to a new report from Bugcrowd Continue Reading

By

• Alex Scroxton, Security Editor

Post Office Horizon scandal victims keep pressure on government’s doorstep

Subpostmasters fighting for justice in IT scandal are pressuring government on numerous fronts, as momentum is regained after reduced activity due to Covid-19 lockdown Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why cross-business collaboration needs data bridges

Successful businesses have cracked internal collaboration, according to Accenture. They also use applications that can share data Continue Reading

By

• Cliff Saran, Managing Editor

Gartner: Build a plan to bring remote workers back to the office

Gartner senior research directors Kevin Ji and John McArthur look at how enterprises can plan and strategise for the reopening of workplaces Continue Reading

By

• John McArthur, Gartner
• Kevin Ji, Gartner

NTT Data and LeapThought eye Singapore’s construction sector

Japan’s NTT Data and New Zealand’s LeapThought have come together to support the digitalisation efforts of Singapore’s construction industry Continue Reading

By

• Aaron Tan, TechTarget

Coronavirus: 50% of security pros had no pandemic contingency plan

A survey of security professionals conducted on behalf of Bitdefender reveals the lack of forward planning for events such as the Covid-19 coronavirus pandemic Continue Reading

By

• Alex Scroxton, Security Editor

Select committee chair demands sharper teeth for review of Post Office IT scandal

Call for government review of Post Office Horizon scandal to have the power to force individuals to give evidence under oath Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Danske Bank begins process of creating autonomous development teams

Danish bank begins the process of changing how thousands of its staff work as it attempts to be more responsive to digital demand Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Blow to government review of Post Office scandal as key forensic accountants refuse to support it

The government’s proposed review of the Post Office IT scandal has received a further setback as forensic accountants join subpostmasters in refusing to back it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Santander to recruit 3,000 more IT staff

Spanish bank to recruit a further 3,000 tech staff globally to accelerate its digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Subpostmasters will not cooperate with government review into IT scandal

A group of subpostmasters who suffered at the hands of the Post Office’s error-prone IT system refuse to participate in a government review into the scandal, describing it as a sham Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tech firms respond to Nordic government calls

Nordic firms are working with tech suppliers to help them get back up and running after Covid-19 Continue Reading

By

• Gerard O'Dwyer

Coronavirus: Bungled British response leads to rise in security risks

Covid-19 cyber security threats are evolving over the course of the pandemic, becoming more targeted to virus hotspots such as the UK Continue Reading

By

• Alex Scroxton, Security Editor

Data insights will define post-coronavirus city planning

Who would have imagined that in 2020, the majority of people would work remotely and buy online? Cities are going to have to change how they are set up Continue Reading

By

• Cliff Saran, Managing Editor

CISOs buying into unified security proposition

The time is right for all-in-one security solutions, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Anger as government launches ‘pathetic’ and ‘pointless’ review of Horizon scandal

The government has been accused of launching a review that fails in getting to the bottom of one of the biggest miscarriages of justice in UK history Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Decade-old vulnerability among 129 Patch Tuesday fixes

A 10 year-old bug in Windows Group Policies could easily enable attackers to gain highly privileged user status on target systems, opening the doors to a wave of cyber attacks Continue Reading

By

• Alex Scroxton, Security Editor

Security Think Tank: Container security is evolving, so must CISOs

Adopting containers promises great organisational efficiency advantages, but the fast-evolving technology can be problematic for security teams. What do CISOs need to know to safeguard containers? Continue Reading

By

• Petra Wenham

Coronavirus: How to go back to the office safely and securely

Security teams should be used to supporting remote workers effectively by now, but what’s going to happen when people start returning to their offices? We look at the risks and how to address them. Continue Reading

By

• Alex Scroxton, Security Editor

Nasty surprises lurking in furloughed employees’ inboxes

Research conducted by KnowBe4 points to a looming email security problem as furloughed employees head back to work Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Danske Bank to make permanent changes to working practices

Danske Bank has seen the value of remote working during the unplanned proof of concept triggered by the Covid-19 pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Bankers say artificial intelligence will separate winners and losers

The application of artificial intelligence at banks will be the difference between the ones that succeed and the ones that fail in the coming years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Accurate data in, better insights out

The coronavirus pandemic has propelled data into the headlines, but it has also shown the challenges of dealing with incomplete datasets Continue Reading

By

• Cliff Saran, Managing Editor

Nordic CIO interview: Janne Puustinen, Valmet

Janne Puustinen built Finnish industrial technology company Valmet’s entire IT organisation from scratch after a demerger Continue Reading

By

• Eeva Haaramo

Coronavirus: Digital bank Monzo cuts 120 staff

Digital challenger Monzo has announced 120 job cuts as it navigates the current economic slowdown Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Small businesses failing on remote worker protection

Only one-third of people working for small businesses have received any guidance from their employers on how to secure their remote working set-up Continue Reading

By

• Alex Scroxton, Security Editor

Lidl Finland speeds up with new local server racks

Lidl brings server racks to its Finnish stores in a bid to improve connectivity and introduce new services to its customers Continue Reading

By

• Eeva Haaramo

Security procurement framework goes live for NHS and public sector

Cyber Security Services Framework, developed by NHS Shared Business Services, has formally launched Continue Reading

By

• Alex Scroxton, Security Editor

CCRC sends 47 subpostmaster miscarriages of justice for appeal, asks for prosecution powers review

The Criminal Cases Review Commission sends 47 more subpostmaster cases to Court of Appeal and asks government to review private prosecution powers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Infosec 2020: Covid-19 an opportunity to change security thinking

The annual Infosecurity Europe is being held virtually this year, and speakers at an online panel session have been considering the impact of the pandemic on security awareness Continue Reading

By

• Alex Scroxton, Security Editor

How Teams and Office 365 connect NHS staff during the lockdown

NHS’s AGEM Commissioning Support Unit has migrated from on-premise SharePoint to Office 365 and is now using Teams Continue Reading

By

• Cliff Saran, Managing Editor

Keeping IT operations running for remote workers

Measuring employee experience and enabling self-service are some of the ways businesses can manage and empower a remote workforce Continue Reading

By

• Paul Mah

Government departments could cut payment costs through API deal

The UK government adds fintech to its approved procurement list which promises to cut the costs of receiving payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

A view from the SOC: Maintaining security capabilities during the pandemic

What are the challenges of maintaining security event and incident detection capabilities in these challenging times? Continue Reading

By

• Tom Hawcutt

VMware vulnerability leaves private clouds open to takeover

Ethical hackers from Citadelo uncovered a vulnerability in VMware Cloud Director that left private cloud owners open to takeover Continue Reading

By

• Alex Scroxton, Security Editor