IT operations management and IT support

Subpostmasters won’t get financial redress until mid-2027 at current rate of progress

Campaigning former subpostmaster warns that some members of the group that took the Post Office to court might not receive financial redress until mid-2027 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Metro mayors face similar digitisation challenges to banks, but lack their resources

UK regional leaders want to be independent of central government when it comes to digital transformation decision-making, but don’t fully understand what’s ahead Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why we need better cyber regulation to protect the UK from disruption

The Computer Weekly Security Think Tank considers how security leaders should best navigate the multitude of new national and multinational regulations affecting their work, and ensure their organisations remain compliant and protected. Continue Reading

By

• Adam Stringer, PA Consulting

CNI operators should ask these 12 questions of their OT suppliers

The NCSC, CISA and others have set out 12 cyber security considerations CNI organisations and other users of operational technology should incorporate into their buying processes to force their suppliers to do better Continue Reading

By

• Alex Scroxton, Security Editor

Experts say ‘something has to break’ before banks slow IT-driven cost-cutting measures

Banks will cut costs until something breaks and they are forced to scale back, according to industry experts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gramedia speeds up inventory checks with RFID

Indonesian bookstore giant has sped up inventory checks, minimised shrinkage and improved customer experience with RFID-powered checkout kiosks and exit gates Continue Reading

By

• Aaron Tan, TechTarget

Mandiant: Latest Ivanti vulns exploited by Chinese cyber spooks

Threat actors are once again lining up to exploit vulnerabilities in the widely used Ivanti product suite, with an apparent link to Chinese espionage activity Continue Reading

By

• Alex Scroxton, Security Editor

Former subpostmasters invited to take part in Post Office Capture compensation scheme development

Government will look at a selection of cases where subpostmasters experienced unexplained losses while using the Post Office’s pre-Horizon accounting system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How StarHub is tapping OpenShift in its cloud strategy

StarHub is harnessing Red Hat OpenShift to power its hybrid multi-cloud platform, balancing control over critical infrastructure with the scalability and flexibility of public cloud Continue Reading

By

• Aaron Tan, TechTarget

Key technical debt reduction strategies CTOs can use

Suboptimal software fixes cost time and money as well as strain departments throughout the organization. Here's how to develop software the right way. Continue Reading

By

• Eric St-Jean

US Treasury incident a clear warning on supply chain security in 2025

A cyber incident at the US Department of the Treasury – blamed on a Chinese state actor – raises fresh warnings about supply chain risk after it was found to have originated via vulnerabilities in a remote tech support product Continue Reading

By

• Alex Scroxton, Security Editor

Corporate cover-up behind world-beating cyber security record in Middle East

Report ranking Gulf corporations ahead of US and EU counterparts for cyber security has sparked debate about the region’s tendency for secrecy and state control Continue Reading

By

• Mark Ballard

Post Office staff list 14 scandal-stained individuals who should have honours stripped

Staff of the Post Office and Royal Mail from the past and present have written to the Forfeiture Committee requesting honours to be stripped from 14 people with links to the Horizon scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 surveillance, journalism and encryption stories of 2024

Revelations of covert and unlawful monitoring of journalists and their confidential sources by the Police Service of Northern Ireland and the Metropolitan Police attracted a huge amount of attention this year Continue Reading

By

• Bill Goodwin, Computer Weekly

Top 10 financial services stories of 2024

Here are Computer Weekly’s top 10 financial services stories of 2024 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 EMEA stories of 2024

Here are Computer Weekly’s top 10 Europe, Middle East and Africa stories of 2024 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office creates CTO role to support ‘extensive and complex’ plans

Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: How Green Cargo’s IT switched tracks to logistics success

Green Cargo CIO Ingo Paas took a few turns to establish his company as a composable enterprise able to flex and react quickly Continue Reading

By

• Martin Veitch

LockBit ransomware gang teases February 2025 return

An individual associated with the LockBit ransomware gang has broken cover to tease details of a new phase of the cyber criminal operation's activity, which they claim is set to begin in February 2025 Continue Reading

By

• Alex Scroxton, Security Editor

Latest attempt to override UK’s outdated hacking law stalls

Amendments to the Data Bill that would have given the UK cyber industry a boost by updating restrictive elements of the Computer Misuse Act have failed to progress beyond a Lords committee Continue Reading

By

• Alex Scroxton, Security Editor

Innovation, insight and influence: the CISO playbook for 2025 and beyond

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Mandy Andress, Elastic

Top 10 cyber security stories of 2024

Data breaches, data privacy and protection, and the thorny issue of open source security were all hot topics this year. Meanwhile, security companies frequently found themselves hitting the headlines, and not always for good reasons. Here are Computer Weekly's top 10 cyber security stories of 2024 Continue Reading

By

• Alex Scroxton, Security Editor

Look to the future: How the threat landscape may evolve next

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Elliott Wilkes, ACDS

Top 10 cyber crime stories of 2024

From ransomware targeting the NHS to nation-state-backed intrusions, 2024 was another big year for cyber criminals and cyber spooks alike, but they didn't have it all their own way as the good guys fought back Continue Reading

By

• Alex Scroxton, Security Editor

2025-30: Geopolitical influence on cyber and the convergence of threat

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Rob Dartnall, SecAlliance

Using AI to build stronger client relationships in 2025

On the Twelfth Day of AI, we explore the key benefits of Copilot, the potential risks, barriers to adoption, and strategies for ensuring successful implementation. Continue Reading

By

• Josie Rickerd, ANS

Government promises redress and justice to Post Office Capture system users

The government has officially recognised that users of the Post Office’s Capture software experienced shortfalls caused by the system’s errors Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The Security Interviews: Stephen McDermid, Okta

Okta regional chief security officer for EMEA sits down with Dan Raywood to talk about how Okta is pivoting to a secure-by-design champion Continue Reading

By

• Dan Raywood

Decoding the end of the decade: What CISOs should watch out for

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Paul Lewis, Nominet

Decking the halls with AI: the evolution of managed services

On the Tenth Day of AI, we explore the evolving role of AI in managed services and what to expect in 2025. Continue Reading

By

• Ben Clarke, ANS

Computer Misuse Act reform gains traction in Parliament

An amendment to the proposed Data (Access and Use) Bill that will right a 35-year-old wrong and protect security professionals from criminalisation is to be debated at Westminster Continue Reading

By

• Alex Scroxton, Security Editor

CISOs: Don’t rely solely on technical defences in 2025

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Deepti Gopal, Gartner

Emerging Ymir ransomware heralds more coordinated threats in 2025

A newly observed ransomware strain has the community talking about more collaboration, and blurred lines, between threat groups next year, according to NCC’s monthly cyber barometer Continue Reading

By

• Alex Scroxton, Security Editor

Data: The reindeer pulling AI's sleigh

On the Ninth Day of AI, we explore the critical role data plays in AI implementation and the key steps business leaders must take to prepare their data for a successful AI future. Continue Reading

By

• Martin Brierly, ANS

Dangerous CLFS and LDAP flaws stand out on Patch Tuesday

Microsoft has fixed over 70 CVEs in its final Patch Tuesday update of the year, and defenders should prioritise a zero-day in the Common Log File System Driver, and another impactful flaw in the Lightweight Directory Access Protocol Continue Reading

By

• Alex Scroxton, Security Editor

iOS vuln leaves user data dangerously exposed

Jamf threat researchers detail an exploit chain for a recently patched iOS vulnerability that enables a threat actor to steal sensitive data, warning that many organisations are still neglecting mobile updates Continue Reading

By

• Alex Scroxton, Security Editor

Defending against cyber grinches: AI for enhanced security

On the Seventh Day of AI, Defending against cyber grinches: AI for enhanced security, we explore the double-edged sword of AI in cybersecurity and how businesses can protect themselves against the cyber grinches. Continue Reading

By

• Justin Young, ANS

DWP ‘fairness analysis’ reveals bias in AI fraud detection system

Information about people’s age, disability, marital status and nationality influences decisions to investigate benefit claims for fraud, but the Department for Work and Pensions says there are ‘no immediate concerns of unfair treatment’ Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

In 2025: Identities conquer, and hopefully unite

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Stephen McDermid, Okta

Post Office Horizon scandal explained: Everything you need to know

Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Six trends that will define cyber through to 2030

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Pierre-Martin Tardif, ISACA

TfL cyber attack cost over £30m to date

TfL provides more detail on the financial impact of the September 2024 cyber attack that crippled several of its online systems Continue Reading

By

• Alex Scroxton, Security Editor

Met Police challenged on claim LFR supported by ‘majority of Lewisham residents’

A community impact assessment for the Met Police’s deployment of live facial-recognition tech in Lewisham brings into question the force’s previous claims to Computer Weekly that its use of the technology is supported by ‘the majority of residents’ Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Are you on the naughty or nice list for responsible AI adoption?

On the Fourth Day of AI, we discuss the value of adopting AI responsibly, and outlines how businesses can build responsible adoption into their plans Continue Reading

By

• Kyle Hill, ANS

Post Office Fujitsu contract extended by a year as decision time looms

The Post Office has let contractors and third parties go as it completes its analysis of the future Horizon replacement options Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Shared digital gateway was source of three NHS ransomware attacks

Alder Hey children’s hospital confirms ransomware operators accessed its systems through a shared digital gateway, but is standing firm in the face of the gang’s demands Continue Reading

By

• Alex Scroxton, Security Editor

The most pressing challenges for CISOs and cyber security teams

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Elliot Rose, PA Consulting

2025: The year of AI for business - top trends to watch out for

On the Third Day of AI, we explore some of the key trends to keep an eye on, and prepare for, in 2025 Continue Reading

By

• Chris Huntingford, ANS

Nordics move to deepen cyber security cooperation

Nordic countries are increasing collaboration on cyber security amid more sophisticated and aggressive attacks Continue Reading

By

• Gerard O'Dwyer

US updates telco security guidance after mass Chinese hack

Following the widespread Salt Typhoon hacks of US telecoms operators including AT&T and Verizon, CISA and partner agencies have launched refreshed security guidance for network engineers and defenders alike Continue Reading

By

• Alex Scroxton, Security Editor

All businesses want for Christmas is a clear definition of AI

On the second of the 12 Days of AI, we look at the importance of truly understanding what AI is to enable true organisational transformation. Continue Reading

By

• Janet Robb, ANS

F1 heightens fan experiences with the power of Salesforce

Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities Continue Reading

By

• Alex Scroxton, Security Editor

CISOs will face growing challenges in 2025 and beyond

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading

By

• Mike Gillespie and Ellie Hurst, Advent IM

UK economy could see £600m boost through digital IDs for businesses

Government-backed organisation kicks off initiative to widen use of digital identities, in an effort to streamline financial services and cut hundreds of millions of pounds of economic crime Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Automated patch management: A proactive way to stay ahead of threats

Timely patch management should be crucial in any organisation, but too often it goes by the wayside. Automating the process may offer a path forward for hard-pressed cyber defenders Continue Reading

By

• Isla Sibanda

Swedish authorities urged to discontinue AI welfare system

Amnesty International is calling on Sweden’s social insurance agency to immediately discontinue its machine learning-based welfare system, following an investigation by Lighthouse Reports and Svenska Dagbladet that found it to be discriminatory Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Artificial intelligence can save UK public services – fact or fiction?

Sean Green asks whether artificial intelligence can save the UK public sector Continue Reading

By

• Sean Green

Further disruption expected after latest NHS cyber attack

IT and security teams at Wirral University Teaching Hospitals NHS Trust continue to work around the clock following a major cyber incident, with services disrupted and no timeline for resolution Continue Reading

By

• Alex Scroxton, Security Editor

Fears tighter Finnish immigration laws could deter IT talent

A new wave of restrictive immigration laws threatens to significantly hamper efforts by Finnish firms to recruit international IT talent Continue Reading

By

• Gerard O'Dwyer

Barings Law plans to sue Microsoft and Google over AI training data

Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Sellafield operator opens dedicated cyber centre

The UK’s Nuclear Decommissioning Authority has opened a cyber security centre spanning its activities across the nuclear sector Continue Reading

By

• Alex Scroxton, Security Editor

Metropolitan Police officer dismissed for unlawfully accessing Sarah Everard files

Over 100 Met Police officers and staff have been investigated for accessing sensitive data related to the Sarah Everard case, leading to the dismissal of a Roads and Transport officer who accessed the information while off-duty Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Post Office scandal: How much deeper and wider can it get?

It took decades to expose the Post Office Horizon scandal but that effort has laid the groundwork for others to seek justice and financial redress Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Convictions of Post Office Capture system users to be reviewed by statutory body

Statutory body to look at the convictions of subpostmasters who used a pre-Horizon branch accounting system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government looking into third faulty Post Office IT system

The Department for Business and Trade will look into claims that a third Post Office branch system caused unexplained shortfalls that branch workers and subpostmasters were blamed for Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT and business leaders face big gap in understanding of data priorities

There appears to be a gap between what business leaders want to do with artificial intelligence and the IT capabilities of their organisation Continue Reading

By

• Cliff Saran, Managing Editor

BianLian cyber gang drops encryption-based ransomware

The Australian and American cyber authorities have published updated intelligence on the BianLian ransomware gang, which has undergone a rapid evolution in tactics Continue Reading

By

• Alex Scroxton, Security Editor

What is autonomous AI?

Autonomous artificial intelligence (AI) is a branch of AI in which systems and tools are advanced enough to act with limited human oversight and involvement. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor

Post Office Horizon IT scandal inquiry: Three years of shocking revelations

Nearly three years of shocking revelations from the Post Office Horizon scandal inquiry Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office to harness technology to automate scandal financial redress payments

Technology that could speed up financial redress for subpostmasters is being worked on in-house by the Post Office Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft Ignite: A $4m zero-day reward plus $349 thin client

A $4m cyber hackathon prize was revealed at Ignite as part of Microsoft’s latest IT security efforts, as well as a new locked-down client device called Windows 365 Link Continue Reading

By

• Cliff Saran, Managing Editor

Underfunded, under pressure: We must act to support cyber teams

With almost half of cyber pros experiencing more incidents this year, security leaders say their teams are coming under increasing strain. Businesses must be more proactive approach about building a resilient, future-ready workforce Continue Reading

By

• Chris Dimitriadis, ISACA

Subpostmasters hit by Post Office scandal plan to meet over 'nuclear option'

Members of campaign group Justice for Subpostmasters Alliance will discuss taking legal action in their pursuit of full, fair and final financial redress Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS widening scope of MFA programme after early success

AWS reports strong take-up of multi-factor authentication among customers since making it compulsory for root users earlier this year, and plans to expand the scope of its IAM programme in spring 2025 Continue Reading

By

• Alex Scroxton, Security Editor

Final report on Nats calls for improvements to contingency process

Suppliers need to be involved much sooner and a review of technical documentation is needed to speed up recovery Continue Reading

By

• Cliff Saran, Managing Editor

Post Office IT boss calls for subpostmasters to judge him on his actions

Recently installed Post Office chief transformation officer tasked with replacing controversial IT system tells Computer Weekly the organisation’s leadership understands the challenges ahead Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft UAE power deal at centre of US plan for AI supremacy

Microsoft pens artificial intelligence energy deal with United Arab Emirates oil giant ADNOC Continue Reading

By

• Mark Ballard

Microsoft ramps up small language model effort

Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its Azure AI platform Continue Reading

By

• Cliff Saran, Managing Editor

Microsoft fixes 89 CVEs on penultimate Patch Tuesday of 2024

High-profile vulns in NTLM, Windows Task Scheduler, Active Directory Certificate Services and Microsoft Exchange Server should be prioritised from November’s Patch Tuesday update Continue Reading

By

• Alex Scroxton, Security Editor

Zero-day exploits increasingly sought out by attackers

Threat actors increasingly favour zero-day exploits to attack their victims before patches become available, according to the NCSC and CISA, which have just published a list of the most widely used vulnerabilities of 2023 Continue Reading

By

• Alex Scroxton, Security Editor

What is firmware?

Firmware is a type of software program embedded into hardware devices to help them function smoothly and effectively. Continue Reading

By

• Rahul Awati
• Ben Lutkevich, Site Editor

Strengthening cyber: Best IAM practices to combat threats

The Security Think Tank considers best practices in identity and access management and how can they be deployed to enable IT departments to combat cyber-attacks, phishing attacks and ransomware Continue Reading

By

• Andrew Peel, Scott Swalling, PA Consulting

Police cloud project raises data protection concerns despite legal reforms

Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government announces Green Paper on future of scandal-ridden Post Office

Consultation process will enable a wide range of people to air their views on the future of the scandal-hit Post Office Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside Grab’s platform strategy

Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets Continue Reading

By

• Aaron Tan, TechTarget

Post Office wrongly used public funds to pay for legal battle

Senior civil servant’s appearance at public inquiry reveals Post Office broke spending rules when it diverted money to legal battle Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google Cloud MFA enforcement meets with approval

Latest Google Cloud policy to enforce multifactor authentication across its user base is welcomed by security professionals Continue Reading

By

• Alex Scroxton, Security Editor

AI a force multiplier for the bad guys, say cyber pros

CIISec’s annual report on the security profession finds evidence of growing concern that artificial intelligence will ultimately prove more useful to threat actors than defenders Continue Reading

By

• Alex Scroxton, Security Editor

Interview: Petra Molnar, author of ‘The walls have eyes’

Refugee lawyer and author Petra Molnar speaks to Computer Weekly about the extreme violence people on the move face at borders across the world, and how increasingly hostile anti-immigrant politics is being enabled and reinforced by a ‘lucrative panopticon’ of surveillance technologies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK government launches AI assurance platform for enterprises

The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

User-centric security should be core to cloud IAM practice

The Security Think Tank considers best practices in identity and access management and how can they be deployed to enable IT departments to combat cyber-attacks, phishing attacks and ransomware Continue Reading

By

• Mike Gillespie

Gartner: Avoid AI project money pit

Artificial intelligence project costs can quickly escalate, so IT leaders need to focus on the business objectives and invest appropriately Continue Reading

By

• Cliff Saran, Managing Editor

CISA looks to global collaboration as fraught US election begins

The US' CISA cyber agency has unveiled a two-year International Strategic Plan to advance collaboration and improve resilience against shared risks and threats Continue Reading

By

• Alex Scroxton, Security Editor

IAM best practices for cloud environments to combat cyber attacks

The Security Think Tank considers best practices in identity and access management and how can they be deployed to enable IT departments to combat cyber-attacks, phishing attacks and ransomware Continue Reading

By

• Varun Prasad, ISACA

No simple replacement for digital evidence rules, says Post Office Horizon trial judge

Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EMEA businesses siphoning budgets to hit NIS2 goals

With NIS2 now in effect, European business leaders are having to divert budget from elsewhere to achieve compliance Continue Reading

By

• Alex Scroxton, Security Editor

Advanced use of IT observability speeds up problem resolution

Organisations with a mature IT observability practice can resolve problems far quicker than those just starting out Continue Reading

By

• Cliff Saran, Managing Editor

Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO

Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Federation requests government investigation into third Post Office branch system

Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

ServiceNow touts Now platform as AI engine for transformation

At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value Continue Reading

By

• Stephen Withers