IT news in your industry sector

Ofcom fines EE £1m for breaking regulatory complaints procedures

Ofcom has fined mobile network operator EE £1m for failing to give customers information about taking stalled complaints to a dispute resolution process Continue Reading

By

• Cliff Saran, Managing Editor

Nordic retailers get physical to combat international digital giants

Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce Continue Reading

By

• Eeva Haaramo

Wi-Fi enhances guest experience and profitability for Belgian theme park

Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities Continue Reading

By

• Xavier Mertens

TNT continues outsourcing push

TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Metropolitan Police picks Innopsis to lead network procurement

London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading

By

• Alex Scroxton, Security Editor

NHS IT system for GP data upload slammed for delays and overspend

National Audit Office report highlights problems that led to four-year delay and a system that did not work when completed Continue Reading

By

• Bryan Glick, Editor in chief

Accenture uses Avanade cloud for NHSmail

Accenture to deploy a cloud-based email system for NHS staff using a combination of Microsoft software and Avanade cloud technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Facebook wins first round in European privacy battle

Facebook has welcomed a Vienna court’s rejection of a 25,000-strong class action lawsuit against the social networking firm for allegedly breaching European privacy laws Continue Reading

By

• Warwick Ashford, Senior analyst

Sungard follows Apple, Facebook and Microsoft's lead with Irish datacentre plans

Sungard teams up with Digital Realty to create new Irish datacentre Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

UK universities revise computer course guidelines to boost ranks of cyber warriors

UK universities revise course guidelines to transform computing degree courses and ensure that undergraduates learn cyber security skills Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office signs IBM for IT overhaul

MP James Bridgen reveals the Post Office intends to outsource an IT transformation to IBM as part of its drive to serve customers using modern technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finland's Tieto buys Norwegian enterprise software company

Tieto acqures Software Innovation to boost its business in Norway Continue Reading

By

• David Nikel

West Yorkshire extends BT BDUK contract in £13m deal

West Yorkshire Combined Authority will extend the Superfast West Yorkshire BDUK scheme to 28,000 more properties by 2018 Continue Reading

By

• Alex Scroxton, Security Editor

Connection voucher scheme opened to businesses across West Sussex

Small businesses in West Sussex will be able to apply for £3,000 broadband connection vouchers after the extension of an existing scheme across the county Continue Reading

By

• Alex Scroxton, Security Editor

Top suppliers as UK software and services market approaches £50bn

The top five software and IT services firms in the UK are Capita, HP, IBM, Capgemini and Accenture, according to the latest figures from TechMarketView Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Do not leave digital government development to Whitehall, says Chi Onwurah MP

Whitehall should not be left with sole responsibility for the government drive to building a digital future, says shadow Cabinet Office minister Chi Onwurah Continue Reading

By

• Clare McDonald, Business Editor

Post Office looking to replace controversial Horizon system with IBM, says MP

Days could be numbered for controversial Post Office computer system at the centre of miscarriages of justice, according to one MP Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Windows Server 2003 end of support: Five options to choose from

Support for Microsoft Windows Server 2003 ends in July. Should you upgrade to a newer version of the operating system or choose an alternative? Continue Reading

By

• Cliff Saran, Managing Editor

Cisco launches IoT System for enterprise and smart cities

Cisco unveils 15 products to address the growing complexity of internet of things deployments Continue Reading

By

• Alex Scroxton, Security Editor

The rise of general-purpose AI and its threat to humanity

Socially aware general-purpose artificial intelligence in the form of a dog could be the ideal form factor to take over the world Continue Reading

By

• Cliff Saran, Managing Editor

The legacy IT challenge for CIOs

In this week’s Computer Weekly, CIOs in financial services hoping to fight off challenger banks face a huge hindrance from their legacy IT – we assess the difficulties and reveal a diagram that shows the scale of the problem. We look at how to prepare for information security audits and why they are so vital. And we ask if HM Revenue & Customs’ plan for online tax accounts will make tax more taxing for the digitally excluded taxpayer. Read the issue now. Continue Reading

Wimbledon and IBM double up to take on digital

Wimbledon describes how it has used IBM technology to overhaul its website, mobile and social media strategies to improve fan experience. Continue Reading

By

• Clare McDonald, Business Editor

Norway’s DNB was inspired by Danish bank for new app

DNB in Norway has taken inspiration from Danske Bank in Denmark when creating its latest payment app. Continue Reading

By

• David Nikel

Dutch court orders Facebook to identify revenge porn poster

Facebook has a legal obligation to provide information about a user who posted a revenge porn video on the site, a Dutch court has ruled Continue Reading

By

• Warwick Ashford, Senior analyst

Universal Credit costs leap by more than 20% to £15.8bn

Figures reveal increase in lifetime cost since changes to the plan made to 'reset' the troubled welfare reform programme Continue Reading

By

• Bryan Glick, Editor in chief

CIO Interview: Ian Bell, CIO, Cambridgeshire Police Service

The CIO of Cambridgeshire Police Service talks about the constabulary’s move to digital for collaboration and information sharing in its effort to increase efficiency Continue Reading

By

• Clare McDonald, Business Editor

Digital government 'a chance to build a new state', says Cabinet Office minister Matt Hancock

Cabinet Office minister Matthew Hancock says the move to digital government is a “chance to build a new state” in a speech outlining his priorities Continue Reading

By

• Bryan Glick, Editor in chief

John Swainson, president of Dell Software, argues the case for rethinking datacentres

Having previously worked for Silver Lake, CA and IBM, Swainson now heads the company’s software business Continue Reading

By

• Cliff Saran, Managing Editor

Using data analytics to deliver more personalised customer service

Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading

By

• Lisa Kelly

Case study: Model railway company Hornby overhauls payments with Braintree

Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading

By

• Clare McDonald, Business Editor

Box ties up with IBM to boost enterprise credibility and global reach

IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration Continue Reading

By

• Cliff Saran, Managing Editor

Waitrose uses ServiceNow for business continuity planning

Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain Continue Reading

By

• Clare McDonald, Business Editor

Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading

By

• Bill Goodwin, Computer Weekly

Icelandic startups beat the odds

Iceland is punching above its weight in IT and the technology sector is becoming a more important element of the country's economy Continue Reading

By

• Ally Millar

Government Digital Service insists Verify safe despite claims of vulnerabilities

An academic paper suggests the Gov.uk Verify system could be used as a spy network, but the Government Digital Service (GDS) insists this is not the case Continue Reading

By

• Clare McDonald, Business Editor

Legacy systems holding back 90% of businesses

Most businesses are being held back from making digital advances by their reliance on legacy applications Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

By

• Eeva Haaramo

The diagram that scares the next generation of banking IT professionals

The next generation of IT professionals in the banking sector will face the same legacy headache as their predecessors Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading

By

• Bill Goodwin, Computer Weekly

FBI investigates US baseball team over rival's hacking allegations

FBI investigations, into claims a US baseball team stole data from a rival, highlights cyber crime perpetrated by competitors – not just anonymous criminals Continue Reading

By

• Warwick Ashford, Senior analyst

DD4B cyber extortion gang ramps up operations

Cyber criminals using DDoS attacks to extort funds from victims are carrying out more attacks despite a $26,000 bounty Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Alan Jensen, Dansk Supermarked

Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together Continue Reading

By

• Jenny Stadigs

Council dodges £300,000 NetApp outlay with Atlantis flash caching

Somerset local authority avoids spending £300,000 on extra hard drives for its NetApp arrays and pays half that for Atlantis ILIO flash caching software that runs VDI from RAM Continue Reading

NHS e-Referral system goes live, despite 33 issues and GDS warning

NHS England has launched its replacement hospital appointment booking service, even though it has known errors and failed to follow government digital guidelines Continue Reading

By

• Bryan Glick, Editor in chief

Wipro contemplates £1bn acquisition of UK outsourcer Equiniti

Wipro is reported to be considering the acquisition of UK business process outsourcing company Equiniti Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government preparing to let private sector companies use its Verify identity scheme

The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme Continue Reading

By

• Mark Ballard

Kaspersky Lab praised for handling of Duqu 2.0 cyber attack

Kaspersky Lab determined the best approach to cyber attack was to not only admit that it had been hacked, but also to provide extensive information on the malware Continue Reading

By

• Warwick Ashford, Senior analyst

Is HMRC making tax more taxing for non-digital taxpayers?

Her Majesty's Revenue & Customs (HMRC) has made tax data accessible online – but how should it cater for those unable (or unwilling) to use digital services? Continue Reading

By

• Clare McDonald, Business Editor

International police operation arrests cyber fraud gang

Police in six countries have arrested 49 people suspected of committing financial fraud involving email account intrusions Continue Reading

By

• Warwick Ashford, Senior analyst

Nationwide quick off the mark with Apple Watch banking app

Nationwide claims to be the first high street finance firm to offer an Apple Watch app Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone launches home broadband service

Vodafone unveils its Vodafone Connect broadband and home phone package, offering headline speeds of 76Mbps Continue Reading

By

• Alex Scroxton, Security Editor

Boots cuts 700 jobs in bid to restructure and improve tech

Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations Continue Reading

By

• Clare McDonald, Business Editor

Case study: What the enterprise can learn from Etsy's DevOps strategy

Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How to cull old, potentially risky data

Unused data is a potential security risk, with old spreadsheets, reports and email containing industry secrets and laced with company gossip. If it's no longer useful, it's time to delete it Continue Reading

By

• Christian Cawley

HMRC denies reports of Verify causing users problems

HMRC has denied that problems faced by the public attempting to claim marriage tax breaks are caused by the Gov.uk Verify scheme Continue Reading

By

• Clare McDonald, Business Editor

The top 10 myths about agile development

Examining some of the most common misconceptions in the growing field of agile software development Continue Reading

By

• Peter Measey

The file-sharing face-off: Box or Dropbox

In this week's Computer Weekly, we look at the two most popular tools for cloud-based enterprise file sharing and assess the relative merits of Box and Dropbox. We talk to some of the early pioneers in developing smartwatch apps. And we find out why IT security spending is shifting from prevention to detection and response. Read the issue now. Continue Reading

Digital services not saving government departments money, says NAO

Government departments are not making the savings digital services were aiming to deliver Continue Reading

By

• Clare McDonald, Business Editor

John Lewis incubator sees first round of second-year pitches

More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator Continue Reading

By

• Clare McDonald, Business Editor

Potential Apple Pay security weakness revealed

Fraudsters could gain access to personal details of Apple Pay users, research reveals Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Peugeot Citroën prepares for in-car apps with Sierra Wireless

French car manufacturer PSA Peugeot Citroën plans to deploy device-to-cloud technology to support its connected car strategy Continue Reading

By

• Cliff Saran, Managing Editor

HMRC looks for transformation partner ahead of Aspire end

HMRC is seeking transformational help ahead of the demise of its Aspire contract in 2017. Continue Reading

By

• Clare McDonald, Business Editor

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The drivers and inhibitors of cyber security evolution

A study shows a shift in IT security spending to detection and response – but why are most organisations falling way behind the more enlightened front runners? Continue Reading

By

• Warwick Ashford, Senior analyst

Government as a platform, or a platform for government? Which are we getting?

Government as a platform is the latest buzzword in Whitehall - but is that really what they are going to deliver? Continue Reading

By

• Mark Thompson, Exeter Business School and DIGITLab

Vodafone adds Caribbean 4G roaming for summer holidays

Vodafone extends its 4G services to a number of destinations – including Caribbean holiday hotspots – for UK customers travelling abroad Continue Reading

By

• Alex Scroxton, Security Editor

Google’s big data vision

In this week’s Computer Weekly, we examine Google’s 11-year big data journey from MapReduce to Cloud Bigtable, the internet giant’s latest NoSQL database service. We look at the role of mobile technology in helping to join up health and social care in the UK. And John Lewis IT director Paul Coby talks about the IT challenges of creating an omni-channel retailer. Read the issue now. Continue Reading

Most of more than 733,000 police communications data requests approved

Big Brother Watch is calling for a curb on the scale of police access to communications data and greater transparency in the use of this data Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Billie Laidlaw, RSPCA

RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Data classification key to IP protection, says Titus

Data classification can help organisations get more value out of encryption and data loss prevention systems Continue Reading

By

• Warwick Ashford, Senior analyst

Marseille: Europe’s networking gateway to Africa

The city of Marseille in southern France is fast becoming a hub for datacentre and network operators who want low latency connections to Africa. Continue Reading

By

• Anne Morris

A tale of two boxes: Choosing between Box and Dropbox

Box and Dropbox are in the content and collaboration business, but the two cloud services have taken very different approaches Continue Reading

By

• Cliff Saran, Managing Editor

Top six enterprise IT priorities in the Nordics

The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading

By

• Eeva Haaramo

Social engineering attacks more complex than ever, says expert

Expert warns attackers are starting to use increasingly sophisticated ways to get people in organisations to help them circumvent security controls Continue Reading

By

• Warwick Ashford, Senior analyst

How to reduce the risk of social engineering attacks

Implement simple checks to reduce the risk of the main types of social engineering attacks Continue Reading

By

• Peter Wood, First Base Technologies LLP

Civil Servants point to lack of skills as barrier to IT procurement

Adoption of IT for public services is held back due to a lack of skills, despite civil servants agreeing IT is a necessity, according to techUK Continue Reading

By

• Clare McDonald, Business Editor

Digital customer experience: Beyond the website

Organisations are faced with the challenge of delivering their customers with an online experience that goes far beyond just a website Continue Reading

By

• Rob Bamforth, Timefort

Air Traffic Control gallery opens at The National Museum of Computing

Sponsored by Nats, the air traffic control gallery features IRIS radar, a restored PDP-11 and high definition air traffic control simulator Continue Reading

By

• Cliff Saran, Managing Editor

Researchers raise privacy concerns about Bluetooth Low Energy devices

Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology Continue Reading

By

• Warwick Ashford, Senior analyst

Canonical's Mark Shuttleworth talks about space, drones and smartphones

Mark Shuttleworth, founder of Canonical, strives towards the vision of a converged handheld device Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Myron Hrycyk, CIO, Severn Trent Water

Severn Trent water company is working on technology initiatives to lower bills and improve customer service Continue Reading

By

• Angelica Mari

CIO interview: Austerity drives joined-up council IT with Force.com

Peterborough has become a big user of software-as-a-service for council services. We speak to its IT head Continue Reading

By

• Cliff Saran, Managing Editor

G.fast ultrafast broadband test lab opens in Swansea

BT kicks off trials of G.fast broadband technology in Swansea and opens a new test lab for startups Continue Reading

By

• Alex Scroxton, Security Editor

IT system related to subpostmaster prosecutions under review by CCRC

The Criminal Cases Review Commission receives 20 applications from subpostmasters related to prosecutions for account shortfalls Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government cloud adoption hit by ongoing legacy tech investments

IT supplier Eduserv wants government departments banned from investing in legacy tech to drive up cloud adoption Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

BT and BDUK failed to make costs transparent, says report

A major report on BDUK commissioned by DCMS identifies a number of failures around the transparency of the scheme’s costs Continue Reading

By

• Alex Scroxton, Security Editor

GDS will not scale locally with continued bespoke approach

If the Government Digital Service (GDS) continues to develop bespoke digital services, the progress it has made to date will not scale at a local level, Eddie Copeland, head of technology at the Policy Exchange, has warned Continue Reading

By

• Clare McDonald, Business Editor

Vodafone returns to quarterly revenue growth

A minute rise in quarterly sales gives mobile network operator Vodafone hope that its financial situation is now stabilising Continue Reading

By

• Alex Scroxton, Security Editor

St Louis Federal Reserve Bank not target of DNS hack, say experts

The hacking of a domain name server (DNS) for the Federal Reserve Bank of St Louis is more likely to be aimed at customers than the bank itself, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

Canonical offers SaaS pricing for on-site VMs and storage

Open source supplier Canonical has introduced software as a service pricing for on-premise storage in a move that could change the way traditional software is licensed Continue Reading

By

• Cliff Saran, Managing Editor

Executive interview: Google's big data journey

A programming concept developed in 1958 inspired the seminal Google whitepaper that introduced the world to MapReduce Continue Reading

By

• Cliff Saran, Managing Editor

Socitm to launch women in IT network

Society of Information Technology Management on the hunt for partners to help launch women in IT network Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Barclays adds extra security through domain name switch

Barclays Bank and Barclaycard are moving away from using .com and .co.uk domain names in a move that will add extra security for customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Whitehall technology chiefs vetoed new Windows XP support deal

Government technology chiefs vetoed a new deal with Microsoft to continue Windows XP support to force laggards to move off the OS Continue Reading

By

• Bryan Glick, Editor in chief

Joanna Shields appointed junior minister

Former Tech City CEO Joanna Shields appointed parliamentary under secretary of state at the Department for Culture, Media and Sport Continue Reading

By

• Clare McDonald, Business Editor

Fire services to keep Airwave Tetra radios until 2020

The Department for Communities and Local Government approves a major extension of the fire services' Firelink Tetra network to the end of 2019 Continue Reading

By

• Alex Scroxton, Security Editor

Rentokil opens up core IT systems to business

The IT department at Rentokil Initial has delivered coding interfaces to its back-end ERP system to enable the business to create new applications Continue Reading

By

• Cliff Saran, Managing Editor

Digital age a turning point for policing, says commissioner Leppard

Policing in the digital age will face a turning point in the next two years, according to City of London Police commissioner Adrian Leppard Continue Reading

By

• Warwick Ashford, Senior analyst

Vodafone bemoans 4G business laggards

A survey of 4G take-up in business by Vodafone has revealed many businesses are struggling to understand how it can help them Continue Reading

By

• Alex Scroxton, Security Editor

Retailers still not delivering omni-channel experience, says Accenture

Research by Accenture finds customers think retailers could provide a more unified approach across all platforms Continue Reading

By

• Clare McDonald, Business Editor