IT news in your industry sector

BT Openreach division expands services deal with Infosys to improve support for engineers

BT Openreach is using a software platform from Infosys that draws data from several sources to improve support for its engineers and customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How CIOs can raise their 'IT clock speed' as pressure to innovate grows

CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading

By

• Bill Goodwin, Computer Weekly

IT giants Dell and EMC unite

In this week's Computer Weekly, Dell's proposed $67bn acquisition of EMC would be the biggest in the history of IT – we assess the implications. £175bn of IT outsourcing contracts come up for renewal in the next three years- what are your options? And we hear from IT leaders about security and the internet of things. Read the issue now. Continue Reading

Dow Jones denies it was target of insider trading hack

Dow Jones says there is no information to support reports that it was the target of hackers seeking information for insider trading Continue Reading

By

• Warwick Ashford, Senior analyst

Amazon sues sellers using paid-for product reviews

Amazon’s brand is being damaged by "false, misleading and inauthentic" reviews – paid for by sellers – to lure buyers, the organisation says in a lawsuit Continue Reading

By

• Warwick Ashford, Senior analyst

Opera chooses Workday over Oracle as it moves HR to cloud

Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading

By

• Jenny Stadigs

CIO interview: Martin Thell, Scandic Hotels

The CIO of major Nordic hotel chain Scandic Hotels wants to learn more about customers through technology, without being overbearing Continue Reading

By

• Jenny Stadigs

Government cries for help over floundering ID scheme

The government is failing to get enough help from the private sector to make its next generation identity scheme work at full speed. Continue Reading

By

• Mark Ballard

Yahoo announces password-killing Account Key

Yahoo Account Key uses push notifications to provide a fast and secure way to access Yahoo accounts from a mobile device Continue Reading

By

• Warwick Ashford, Senior analyst

GDS payments platform Gov.uk Pay to start taking real payments

GDS launches beta version of payment system that aims to provide standardised electronic payments for public services Continue Reading

By

• Lis Evenstad

How the Consumer Rights Act will affect the digital industry

Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading

By

• Jasnoop Cheema

Ofcom regulates Amazon Instant Video

Broadcast watchdog Ofcom will regulate video-on-demand (VOD) services – such as Amazon Instant Video – although rules for VOD content differ from broadcast Continue Reading

By

• Alex Scroxton, Security Editor

The true cost of a cyber security breach in Australia

The costs of cyber security breaches can quickly add up with fines, reputational damage and overhauls to network security all hitting the coffers. The case of one Australian firm shows why paying a ransom to a hacker might be tempting. Continue Reading

By

• Beverley Head

Why blockchain heralds a rethink of the entire banking industry

Blockchain, the distributed ledger technology behind bitcoin, is both a threat and an opportunity for financial services – and the banks are taking it very seriously Continue Reading

By

• Bryan Glick, Editor in chief

HS2 and Crossrail site to deliver high-tech innovations

The Old Oak and Park Royal Development Corporation partners with HyperCatCity to embrace smart technologies to create “an exciting and thriving place” Continue Reading

By

• Lis Evenstad

TfL appoints 12 companies for IT systems framework

Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m Continue Reading

By

• Lis Evenstad

Cyber security innovation is crucial, says security evangelist

Visibility and automation are key areas of cyber security innovation, but firms should concentrate first on the basics and not overlook the human element of security Continue Reading

By

• Warwick Ashford, Senior analyst

How easyJet uses digital to drive competitive advantage

The CIO and head of digital at easyJet tell Computer Weekly price is not the only way to gain competitive advantage in the airline industry Continue Reading

By

• Clare McDonald, Business Editor

VMware reacts to the cloud and containerisation

At VMworld Europe, VMware restates products and roadmap visions that see it react to the perceived inevitability of the cloud, while also getting a grip on containers Continue Reading

By

• Antony Adshead, Storage Editor

South Manchester NHS signs up to take Allscripts EPR

University Hospital of South Manchester NHS Foundation Trust has become the latest trust in the region to choose an electronic patient record system from Allscripts Continue Reading

By

• Lis Evenstad

RBS to pilot product based on blockchain technology in 2016

Royal Bank of Scotland is among the early adopters of distributed ledger technology that could shake up the banking industry Continue Reading

By

• Bryan Glick, Editor in chief

Encryption is a double-edged sword, says Blue Coat

Seven more security suppliers join Blue Coat encrypted traffic management programme amid fresh warnings of attackers using encryption to hide malicious activity Continue Reading

By

• Warwick Ashford, Senior analyst

NHS Health Apps Library to close

The NHS Health Apps Library is shutting down after a two-year tenure, shortly after NHS-approved apps were found to leak data Continue Reading

By

• Lis Evenstad

Europe's data privacy shake-up

In this week's Computer Weekly, after the European Court of Justice ruled the Safe Harbour agreement invalid, we assess the implications for transatlantic data protection. We find out why DVLA has brought its IT back in-house after a 13-year outsourcing deal. And we look at the role of IT in cutting costs in the NHS. Read the issue now. Continue Reading

Lack of trust for banks causes NHS rethink over government online identity scheme

NHS trials of the Verify ID assurance system found patients concerned over using banks to allow access to medical data Continue Reading

By

• Mark Ballard

EU Data Protection Regulation: What the EC legislation means for cloud providers

With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The security dangers of home networks

Most companies take reasonable steps to protect their networks from virus attacks, but one area of vulnerability that is often overlooked is infection from employees’ home networks Continue Reading

By

• Peter Ray Allison

How to ensure strong passwords and better authentication

Five steps to ensure stronger passwords and better authentication to reduce the threat of business data theft Continue Reading

By

• Peter Wood, First Base Technologies LLP

Finnair selects IBM for cloud transformation

Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers Continue Reading

By

• Eeva Haaramo

UK digital economy needs 2.3 million digital workers by 2020

The UK will need the skills of 2.3 million digital workers by 2020 if it hopes to power the promised digital economy, according to research from O2 Continue Reading

By

• Clare McDonald, Business Editor

Apple removes more iOS apps over security concerns

Apple has blocked more apps over security concerns just weeks after ridding the App Store of XcodeGhost malware Continue Reading

By

• Warwick Ashford, Senior analyst

Gloucester City Council extends Civica IT outsourcing deal

The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract Continue Reading

By

• Lis Evenstad

Travelex rewrites its digital strategy

Travelex’s digital transformation is based on short-term wins, long-term goals and disruption, according to its chief digital officer, Sean Cornwell Continue Reading

By

• Lis Evenstad

Samsung Pay isolated from LoopPay attack

Hackers who compromised LoopPay’s computer systems had no access to Samsung Pay’s user data or other core information, says Samsung Continue Reading

By

• Warwick Ashford, Senior analyst

DWP looks to Facebook and LinkedIn for social services' digital future

The Department for Work and Pensions (DWP) says it intends to learn from social networking firms and use external data to better understand people's lives Continue Reading

By

• Mark Ballard

Estonian government IT initiative increases virtual population

Estonia is leading the way when it comes to providing easy and secure access to government services for citizens and foreigners alike Continue Reading

By

• Tarmo Virki

Tesco decides to keep Dunnhumby after strategic review of business

Supermarket giant Tesco has scrapped plans to sell analytics arm Dunnhumby after restructuring and analysing its assets Continue Reading

By

• Clare McDonald, Business Editor

Internet of things is next step along Infiniti Red Bull’s F1 journey

Formula 1 team Infiniti Red Bull Racing is beginning to explore the potential of the IoT as it makes ongoing improvements to its networking infrastructure with support from AT&T Continue Reading

By

• Alex Scroxton, Security Editor

Singapore and UK researchers investigate privacy in big data era

Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading

By

• Tao ai Lei

Amsterdam aims to become a top European startup hub

Amsterdam is selling itself to the startup community as a nice place to live with a high standard of living, and one that opens doors to the continent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Max Schrems: The man who broke Safe Harbour

Schrems has persuaded a high court judge to confirm that Edward Snowden’s evidence is acceptable in court and that the US is engaged in mass surveillance of European citizens Continue Reading

By

• Kevin Cahill

Hundreds of Evry staff in the Nordics to move to IBM in billion-dollar IT outsourcing deal

Around 600 Evry staff in the Nordics are to move to IBM in $1bn IT outsourcing deal that sees the firm hand over its IT infrastructure for the next 10 years Continue Reading

By

• David Nikel

Aid organisations using technology to help Syrian refugees in the Middle East

Technology is playing a crucial role in supporting humanitarian aid organisations coping with the influx of Syrian refugees in the Middle East Continue Reading

By

• Andy Favell

Researchers find credential-stealing webmail server APT attack

Security researchers have discovered a new and unique advanced persistent threat (APT) technique that involves a malicious module loaded onto a webmail server Continue Reading

By

• Warwick Ashford, Senior analyst

What's on your desktop?

In this week's Computer Weekly, Microsoft has released Office 2016 and is urging customers to migrate to Windows 10 – but is a desktop upgrade worth the hassle? We report from the Dreamforce conference on the latest products from Salesforce.com. Continue Reading

Workday seeks growth, not profit, as it expands in Europe

Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics Continue Reading

By

• Bill Goodwin, Computer Weekly

Facebook ruling not only landmark data protection case in Europe, say experts

A landmark ruling against Slovakia-based website Weltimmo could impact the Max Schrems case against Facebook and new European data protection rules currently being finalised Continue Reading

By

• Warwick Ashford, Senior analyst

DVLA brings IT back in-house after decades of outsourcing

After the DVLA's two-year project to bring its IT back in-house, its outsourcing strategy – set up during the Thatcher years – came to an end in September 2015 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What to consider when IT outsourcing contracts come up for renewal

Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT added to list of essential services to protect insolvent companies

Changes to legislation mean IT suppliers can no longer switch off services when a customer in financial trouble is unable to pay Continue Reading

By

• Adam Bernstein

Netherlands uses female role models to encourage girls into IT industry

The Netherlands needs to shake up its education system to attract more girls into IT, as only 10% of its IT workforce are women Continue Reading

By

• Kim Loohuis

David Jones online customers hit by data breach

Hackers have accessed the personal details of an unknown number of David Jones online customers, but the retailer says payment details and passwords are not affected Continue Reading

By

• Warwick Ashford, Senior analyst

Risky and untested: What went wrong with the ESN procurement?

In his first major interview since walking away from the Emergency Services Network procurement, Airwave COO John Lewis reveals why his company could take no further part in the process, and discusses the future of emergency services communications Continue Reading

By

• Alex Scroxton, Security Editor

AXA PPP gives clients online GP appointments

UK healthcare insurer AXA PPP gives clients access to online GP appointments from anywhere in the world Continue Reading

By

• Lis Evenstad

How technology is helping deliver aid to Syrian refugees in the Middle East

The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people Continue Reading

By

• Andy Favell

Medical devices must be secure by design, say industry experts

The information security industry is calling for medical device manufacturers to design and build cyber security into all internet-enabled devices after thousands are found to be hackable Continue Reading

By

• Warwick Ashford, Senior analyst

Free energy from radio waves could power the internet of things

A pocket-sized pollution monitor is one of the first applications to use free energy from Wi-Fi and mobile phone signals Continue Reading

By

• Bill Goodwin, Computer Weekly

Accenture spends €25m on European centre in Dublin

Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Two thirds of UK businesses never meet important customers

British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Universal Credit digital service moves into the cloud

New system under trial in south London has been migrated to an IaaS platform ready for further roll-out Continue Reading

By

• Bryan Glick, Editor in chief

120-day patching gap puts many firms at risk of cyber attack, study shows

The probability of a vulnerability being exploited hits 90% between 40-60 days after discovery, but many firms are taking up to 60 days beyond that to patch, while others are failing to patch at all, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

Nationwide Building Society deploys artificial intelligence to reduce back-end complexity

Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University College London Hospital tracks patients using app

Clinicians at University College London Hospitals NHS Foundation Trust (UCLH) view patients’ pathology results and track them with an app Continue Reading

By

• Lis Evenstad

Apple's Irish datacentre build hit by possible planning permission appeal delay

A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Keeping app pirates at bay

In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading

How to fully test IT networks for vulnerabilities

Making sure a company network is secure is a very important task, and one that should be scheduled regularly Continue Reading

By

• Steve Evans

Government Digital Service readies for change as its chief Mike Bracken prepares to leave

GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

Nordea Bank signs Temenos and Accenture for core banking transformation

Nordea Bank AB has chosen the core banking system it wants to build its digital future on, signing Temenos and Accenture as technology partners Continue Reading

By

• David Nikel

Tech innovation leads the 'slow demise of traditional broadcast'

The broadcast sector is being revolutionised by internet technology, as delegates to the annual IBC show in Amsterdam found out Continue Reading

By

• Maria Ingold

Universal Credit was right on schedule, shows 11th-hour project plan

Universal Credit was doing fine and right on time as the Department for Work and Pensions began rolling out its IT system in April 2012, according to a project schedule released under Freedom of ... Continue Reading

By

• Mark Ballard

Telcos could help drive cloud services into SMEs, says report

A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading

By

• Alex Scroxton, Security Editor

Business leaders want better digital services from government, says research

A survey of corporate decision-makers suggests executives waste an average of five hours per week using outdated online public services Continue Reading

By

• Bryan Glick, Editor in chief

DVLA looking for new CIO after completing major insourcing project

The DVLA is looking for a new CIO as incumbent Iain Patterson completes major insourcing projects and moves back to Cabinet Office Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MPs launch inquiry into the UK's digital economy

Business, Innovation and Skills Committee investigation will examine the challenges facing digital industries Continue Reading

By

• Bryan Glick, Editor in chief

How cloud technology helps kittens

In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now. Continue Reading

Gigabit network is more than a fringe benefit for city of Edinburgh

As CityFibre begins a 150km fibre dig in Edinburgh, local businesses and the city council outline their objectives and plans for ultrafast broadband Continue Reading

By

• Alex Scroxton, Security Editor

Labour appoints Chi Onwurah as shadow minister for digital industries

Former Labour digital government spokeswoman takes on role of shadowing digital economy minister Ed Vaizey, with Louise Haigh taking her old role Continue Reading

By

• Bryan Glick, Editor in chief

Department for Culture, Media and Sport takes over responsibility for data protection policy

Government transfers responsibility for data protection policy and ICO oversight from Ministry of Justice (MOJ) to Department for Culture, Media and Sport (DCMS) Continue Reading

By

• Alex Scroxton, Security Editor

Health chief 'should be held to account' for whistleblow errors

Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk Continue Reading

By

• Julia Gregory and Bill Goodwin

Fidor bank launches in the UK

Fidor bank launches its social media bank in the UK as the number of challenger financial services companies obtaining banking licences continues to rise Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Public-private co-operation in the Nordics tackles growing cyber crime threat

Nordic governments and businesses are putting cyber security at the centre of their planning as threats increase Continue Reading

By

• Eeva Haaramo

Care.data chief Tim Kelsey to leave NHS England

NHS England’s digital chief will leave the organisation in December to take up a new role with Telstra Health in Australia Continue Reading

By

• Lis Evenstad

Defence minister Michael Fallon promises increased MOD spending with SMEs

Opening up the Ministry of Defence (MOD) supply chain to access SME innovation is vital to meet its technology needs, says secretary for defence Michael Fallon Continue Reading

By

• Lis Evenstad

BT launches ethical hacking service for bankers

BT introduces a certified Crest Star ethical hacking test service for financial services customers Continue Reading

By

• Alex Scroxton, Security Editor

Almost 30% of retailers use facial recognition technology to track consumers in store

Retailers are using more technology in store to track customer behaviour, with the younger generation finding it useful for their shopping experience Continue Reading

By

• Clare McDonald, Business Editor

Why insurer Axa is entering the retail e-commerce market

Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

By

• Mark Samuels

Case study: Philips takes agile approach to building bridges between business and IT

Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Most DDoS attacks hiding something more sinister, Neustar warns

Smaller DDoS attacks can be more dangerous than a powerful attack that knocks a company offline but does not install malware or steal data, warns Neustar Continue Reading

By

• Warwick Ashford, Senior analyst

NHS trust denies bullying and intimidation of IT whistleblower

Managers were already aware of whistleblower's concerns about the accuracy of NHS Southwark's data, tribunal hears Continue Reading

By

• Bill Goodwin and Julia Gregory

Opening doors to open source

In this week’s Computer Weekly, we look at the growing acceptance of open source software among corporate IT leaders, especially for developing digital business strategies. Our latest buyer’s guide examines the emerging best practice in next-generation service management. And we find out how organisations should be preparing for the forthcoming changes to EU data protection laws. Read the issue now. Continue Reading

Organisations in Asean countries adopt hybrid cloud approach

While developed economies such as Singapore are emulating the rapid take-up of other Asian nations, many other Asean organsiations are taking longer Continue Reading

By

• Tao Ai Lei

RSA Group flags ID theft risk to Lloyds Bank customers following datacentre storage theft

International insurance group has seen 500 customers take up offer of identity theft protection in wake of datacentre theft Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Scottish Government to launch public services website

The Scottish Government will launch its mygov.scot website this autumn with the aim of improving access to public services in Scotland Continue Reading

By

• Lis Evenstad

Financial services watchdog wastes money on Oracle licences

The Financial Conduct Authority admits it has fallen victim to the complex nature of software licensing that dogs companies in the sector it serves Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security industry welcomes GCHQ password guidelines

GCHQ's guidance on password policy covers some of the most pressing issues facing UK businesses and employees today, according to Skyhigh Networks Continue Reading

By

• Warwick Ashford, Senior analyst

DD4BC cyber extortion gang adds social media to arsenal

Cyber extortion gang DD4BC is using social media campaigns to garner more attention for its ability to create service disruptions by publicly embarrassing large organisations Continue Reading

By

• Warwick Ashford, Senior analyst

David Cameron hails Government Digital Service as 'unsung triumph'

Prime minister David Cameron announces legislation to join up IT across the emergency services, hailing the Government Digital Service (GDS) as a triumph Continue Reading

By

• Lis Evenstad