IT news in your industry sector

Future Retail Contest: Using tech to tackle retail’s biggest problems

IC Tomorrow’s Future Retail Contest aims to help the retail industry tackle some of its business issues by leveraging retail-focused startups Continue Reading

By

• Clare McDonald, Business Editor

IAM central to Deutsche Bank’s digital transformation

Deutsche Bank is using a centralised identity and access management (IAM) system and an application program interface (API) architecture for digital transformation Continue Reading

By

• Warwick Ashford, Senior analyst

CCS technology products framework to focus on quality, not cost

The Crown Commercial Service’s £4bn technology products and services framework opens up for SMEs and moves focus to quality rather than price Continue Reading

By

• Lis Evenstad

CW Nordics: May 2016

The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading

Ebay sellers demand better broadband and mobile

A study of SME sellers conducted by eBay in the UK finds that many feel held back by poor broadband and mobile coverage Continue Reading

By

• Alex Scroxton, Security Editor

European Commission blocks Three’s takeover of O2

The European Commission has blocked the proposed takeover of UK mobile network O2 by competitor Three Continue Reading

By

• Alex Scroxton, Security Editor

Safer cycling project wins BT smart city contest

Northern Irish startup See.Sense scoops £15,000 prize in BT smart city contest after developing a connected bike light Continue Reading

By

• Alex Scroxton, Security Editor

Graph databases are making connections

In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading

Australian health sector an easy target for cyber criminals, says IBM

A push to encourage greater adoption of electronic health records has raised the spectre of online record theft Continue Reading

By

• Beverley Head

Singapore smart city chief delivers vision to the world

The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading

By

• Zafar Anjum

CEO Natalie Ceeney to quit the Courts Service

Courts and Tribunal Service CEO Natalie Ceeney’s sudden departure raises questions on the future of digital courts Continue Reading

By

• Barbara Hewson

Post Office apologises as system goes down

The Post Office computer system failed on 9 May 2016, leaving sub-postmasters unable to open branches Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Mark Ridley, Reed.co.uk

Reed.co.uk CIO Mark Ridley is due to leave after 18 years at the company. He talks to Computer Weekly about his decision to resign, plans for the future and the remaining challenges in his current job Continue Reading

By

• Mark Samuels

Lenovo expands x86 server production to Europe

Chinese hardware manufacturer claims move will result in faster delivery times and lower costs for European customers Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

EE expands 4G roll-out with satellite backhaul

EE signs communications provider Avanti to use satellite capacity for mobile backhaul on its 4G network at a number of sites in the UK Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: From bricks to clicks – how technology has changed the shopping experience

As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading

By

• Clare McDonald, Business Editor

Swedbank boosts customer service with a virtual assistant

Nuance Nina will offer basic frontline support for online customers Continue Reading

By

• Eeva Haaramo

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

CW ASEAN: May 2016

The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading

Ransomware emerges as a top cyber threat to business

Security researchers at Kasperky Lab and FireEye confirm that the upward trend of ransomware is continuing and has emerged as a top threat to business Continue Reading

By

• Warwick Ashford, Senior analyst

Gulf Air creates private cloud to support open-source big data engine

Airline is using a private cloud and open-source software to enable it to analyse social media and understand what consumers think about it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BT pledges to pass two million homes with FTTP by 2020

Telecoms giant ramps up rhetoric around ultrafast broadband following Ofcom’s criticism in its recent market review Continue Reading

By

• Alex Scroxton, Security Editor

D-Day for GDPR is 25 May 2018

The European Parliament’s official publication of the General Data Protection Regulation means it will become enforceable on 25 May 2018 Continue Reading

By

• Warwick Ashford, Senior analyst

Real-time data helps manage traffic in Philippines

OpenTraffic smart data platform provides free GPS information for better analysis of travel speeds and journey times in Metro Manila and Cebu City Continue Reading

By

• Ai Lei Tao

Shell the latest multinational to insource IT offshore

Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gov.uk Verify misses April go-live target

The Government Digital Service didn’t meet its target of taking identity assurance service Verify out of beta by the end of April, but is “nearly there”, according to programme director Janet Hughes Continue Reading

By

• Lis Evenstad

Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cyber security in Belgium will gain prominence after terror attacks

Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading

By

• Stef Gyssels

How SNCF is using predictive analytics to keep trains running

The French rail operators has fitted internet sensors to its trains to improve maintenance and avoid breakdowns Continue Reading

By

• Cliff Saran, Managing Editor

Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace

One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading

By

• Alicia Buller

Young people unaware of IT roles in financial services

Careers firm Investment 2020 claims young people have little awareness of the IT roles available in the financial services sector, or what routes to take to get there Continue Reading

By

• Clare McDonald, Business Editor

Payment card industry issues data security standard update

PCI DSS version 3.2 introduces six new requirements for compliance, some additional guidance and a raft of clarifications Continue Reading

By

• Warwick Ashford, Senior analyst

Interview: Alistair Duggin, head of accessibility, Government Digital Service

GDS’s head of accessibility, Alistair Duggin, aims to help government departments design digital services that are accessible to everyone Continue Reading

By

• Lis Evenstad

Disrupting IT in the Nordics, from banks to taxis

IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading

By

• Eeva Haaramo

Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: From local innovations to centralisation – 50 years of healthcare IT

From broom cupboards doubling as server rooms to teleprinters and green screens, as Computer Weekly prepares to celebrate its 50th birthday, we look back at NHS innovations, pitfalls and attempts to digitise over the past five decades Continue Reading

By

• SA Mathieson

IPv6 alone will not secure IoT, warns GE CISO

It is important for all users of the internet of things to understand what they are getting into with IPv6, and to be aware of the risks and myths, says GE CISO Hanns Proenen Continue Reading

By

• Warwick Ashford, Senior analyst

Singapore is second most cloud ready country in Asia-Pacific

Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading

By

• Ai Lei Tao

Interview: Janet Hughes, Gov.uk Verify programme director, GDS

As the Government Digital Service prepares to go fully live with its identity assurance service Gov.uk Verify, Computer Weekly speaks to programme director Janet Hughes Continue Reading

By

• Lis Evenstad

Business failing to learn lessons of past cyber attacks, report shows

Organisations are still failing to address basic security issues and well-known attack methods, Verizon’s latest Data Breach Investigations Report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

The high-tech travel future for Heathrow

In this week’s Computer Weekly, we talk to the CIO of Heathrow Airport, the UK’s busiest air transport hub, about future technology plans and the innovations transforming travel for passengers. We look at the opportunities for utility companies from better use of operational data analytics. And we find out how IT apprenticeship schemes are helping to bridge the digital skills gap, with a visit to Accenture’s Newcastle base. Read the issue now. Continue Reading

Lloyds Bank offshores more IT roles to India

Lloyds Banking Group is offshoring more IT jobs to India as part of its latest cost-cutting announcement Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EE to onshore all customer service calls

Mobile operator EE attempts to improve customer services by bringing call handling onshore Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indonesian internet users turn to smartphones to go online

Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading

By

• Ai Lei Tao

British Library's 'digital wallpaper' brings Shakespeare to the smartphone

The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading

By

• Alex Scroxton, Security Editor

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

GCHQ told analysts to assume surveillance 'bulk data' is legal

Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers Continue Reading

By

• Alex Scroxton and Bill Goodwin

Singapore online grocer RedMart uses cloud ERP to drive growth

Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth Continue Reading

By

• Ai Lei Tao

Free Wi-Fi to be implemented across the NHS by 2019

By March 2018, all secondary care providers will offer free Wi-Fi to patients, with primary care following on in March 2019 Continue Reading

By

• Lis Evenstad

Hillingdon Hospitals give clinicians mobile access to care records

Hillingdon Hospitals NHS Foundation Trust builds a mobile digital care record app, giving doctors and nurses access to patient information on iPads Continue Reading

By

• Lis Evenstad

Singapore SME makes HR analytics affordable for other small companies

A small supplier in Singapore is offering other SMEs a SAS-based HR software shared service Continue Reading

By

• Ai Lei Tao

The hunters who prey on cyber criminals

In this week’s Computer Weekly, we talk to the hunters – a new breed of security expert that proactively hunts down cyber attackers before they can strike. We visit Silicon Valley to meet some of the up-and-coming startups in data analytics and business intelligence. And we hear from IT leaders about the people, process and cultural aspects of managing digital transformation. Read the issue now. Continue Reading

Employees’ use of personal devices puts firms at risk of malware infection, says report

Downloaders care about their own security while grabbing pirated content, not that of their employers Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Gerard Spans, Arcadis

The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role Continue Reading

By

• Jenny Stadigs

Government CTO Liam Maxwell to leave GDS for new job as digital czar

Liam Maxwell's new role as national technology advisor will help to develop the UK's digital economy Continue Reading

By

• Bryan Glick, Editor in chief

Capgemini to build 100-strong team of blockchain specialists

The IT services firm is building a team of 100 blockchain experts as banks start to consider the technology as the future of financial services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Israeli volunteers ready their cyber defences as Anonymous affiliates attack

Every April, Israel braces itself for an onslaught from pro-Palestinian hackers, but the occupants of a small conference room in Tel Aviv stand in their way Continue Reading

By

• Niv Lilien

E-commerce struggles for growth in Asean countries

Online retail market growth in the Asean nations remains slow but nonetheless significant, according to a survey of consumer habits in the region Continue Reading

By

• Ai Lei Tao

BBC turns micro:bit computers into IoT devices

The BBC and Nominet demonstrate a new use case for the micro:bit computer and hope to turn Britain’s schoolchildren into internet of things pioneers Continue Reading

By

• Alex Scroxton, Security Editor

Australian universities increase IT spending well above global average

Australian universities are increasing their IT spending as they improve learning and operational efficiency Continue Reading

By

• Beverley Head

NHS England shares results of trusts' digital maturity self-assessments

Data suggests Liverpool Women’s NHS Foundation Trust, Salford Royal NHS Foundation Trust and Central Manchester University Hospitals NHS Foundation Trust come out on top in NHS England’s digital maturity assessment Continue Reading

By

• Lis Evenstad

EE, Qualcomm bring freestyle drone racing to Wembley Stadium

Spectator sports status beckons as the European Rotor Sports Association live streams over the EE 4G network Continue Reading

By

• Alex Scroxton, Security Editor

Social media could be used to identify refugees, says fintech founder

A panel at the Innovate Finance Summit 2016 discussed ways refugees could access funds, including digital identities, smartphones and peer-to-peer applications Continue Reading

By

• Clare McDonald, Business Editor

NCA attempts 'back door' access to obtain activist Lauri Love’s passwords

Court told that use of civil proceedings to force disclosure of alleged hacker Lauri Love's passwords is disproportionate and would breach human rights law Continue Reading

By

• Bill Goodwin, Computer Weekly

Singapore’s Jurong Health Services: Transforming healthcare through data technologies

Ng Teng Fong General Hospital (NTFGH) is being recognised for its high standards of data use Continue Reading

By

• Ai Lei Tao

DWP knew of Universal Credit problems in mid-2012 despite insisting all was well

Documents released after a four-year legal battle show that DWP officials knew of problems with Universal Credit in 2012 despite insisting it was on time and budget Continue Reading

By

• Bryan Glick, Editor in chief

Activist Lauri Love faces order to disclose encryption keys

The UK’s National Crime Agency takes an unusual legal step to force a former university student accused of hacking to disclose encryption keys Continue Reading

By

• Bill Goodwin, Computer Weekly

IT specialist sentenced for stealing NHS computer equipment

A former NHS IT worker is convicted of stealing hospital computer equipment from Doncaster and Bassetlaw Hospitals NHS Foundation trust and selling them on eBay Continue Reading

By

• Lis Evenstad

Hyperoptic launches FTTP services in Brighton

Hyperoptic rolls out its fibre-to-the-premises (FTTP) broadband service to housing developments in Brighton Continue Reading

By

• Alex Scroxton, Security Editor

BBC outsources finance and accounting technology to IBM

IBM will take over the BBC’s accounting and payroll services from SopraSteria in November 2016 as part of a five-year contract Continue Reading

By

• Lis Evenstad

Interview: GDS CTO Liam Maxwell and deputy CTO Andy Beale

Government Digital Service’s Liam Maxwell and Andy Beale talk about the service’s future, its relationship with departments, tactical outsourcing extensions and lessons learned Continue Reading

By

• Lis Evenstad

Digital Leaders Awards open for public vote

The Digital Leaders 100 is open for a public vote to decide the winners of this year’s awards, including Digital Leader and FinTech Innovation of the Year Continue Reading

By

• Lis Evenstad

SSE Enterprise Telecoms connects customers over CityFibre network

SSE Enterprise Telecoms becomes the first customer on CityFibre’s recently acquired long-haul national fibre network Continue Reading

By

• Alex Scroxton, Security Editor

Panama Papers revealed by graph database visualisation software

The 11.5 million files leaked from Panama-based law firm Mossack Fonseca are being interrogated by journalists using a combination of Neo4j’s graph database and data visualisation software Linkurious Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Local Digital Coalition to advance local government digital projects

Organisation takes over from Department for Communities and Local Government’s local digital programme with the aim of delivering joined-up local services Continue Reading

By

• Lis Evenstad

Highways England to test driverless cars on UK motorways

Agency sets out strategy for connected vehicles and promises to test fully-autonomous cars on motorway network in 2017 Continue Reading

By

• Alex Scroxton, Security Editor

John Lewis launches 2016 round of accelerator programme Jlab

Retailer John Lewis launches the 2016 round of Jlab, a programme designed to bring innovation and disruption to the retail industry with technology startups Continue Reading

By

• Clare McDonald, Business Editor

'Citizens will be stripped naked' by Turkey’s data law

Turkey's data protection law, introduced in March 2016, will make Turkey a near total surveillance state, yet the EU, apparently more concerned about securing Turkey's help in controlling immigration, is turning a blind eye Continue Reading

By

• Craig Shaw & Zeynep Sentek

UK campaign launched against location data security risks

UK consumers are unwittingly signing up to be location tracked and this data is being used and sold on for commercial benefit, warns privacy campaign Continue Reading

By

• Warwick Ashford, Senior analyst

IT services firm creates 500 jobs in Welsh local authority

IT services firm CGI creates 500 jobs in south Wales following a £3.2m investment from the Welsh government Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Adwind at centre of cyber attack on Singapore bank

Kaspersky Lab has revealed that the Adwind malware-as-a-service platform was at the centre of an attack on a Singapore bank Continue Reading

By

• Zafar Anjum

CW@50: Fertile British breeding grounds for information security innovation

Computer Weekly is marking its 50th anniversary this year with a series of articles celebrating 50 years of British technology innovation. In this article, we look at the evolution of information security threats and some of the British innovation to counter those threats Continue Reading

By

• Warwick Ashford, Senior analyst

HMRC reaches agreement with IT suppliers on Aspire contract exit

HM Revenue & Customs (HMRC) plans on going to market next month for a number of smaller IT services contracts for a phased exit of its Aspire outsourcing deal Continue Reading

By

• Lis Evenstad

Security should be driven by business, says Corvid’s Andrew Nanson

Information security should be business-driven and investments assessed for their effectiveness and business value, according to Corvid CTO Continue Reading

By

• Warwick Ashford, Senior analyst

British-Swedish research team breaks spectrum efficiency record

Engineers at the University of Bristol and the University of Lund show how a multiple antenna system can offer a 12-fold increase in mobile spectrum efficiency Continue Reading

By

• Alex Scroxton, Security Editor

New Chelmsford housing estate has FTTP built in

Developers Countryside and L&Q deploy full fibre broadband services on their Beaulieu residential development in Chelmsford, Essex Continue Reading

By

• Alex Scroxton, Security Editor

Cyber criminals use Microsoft PowerShell in ransomware attacks

A newly discovered family of ransomware, dubbed PowerWare, uses Microsoft PowerShell to target organisations through macro-enabled documents Continue Reading

By

• Warwick Ashford, Senior analyst

Hunters: a rare but essential breed of enterprise cyber defenders

They wait, they watch, they search the outer reaches of networks and the darkest corners of the web, setting traps, crafting tools, collecting evidence and going in pursuit: they are the hunters Continue Reading

By

• Warwick Ashford, Senior analyst

Apple vows to raise security as FBI breaks into iPhone

Apple says it will help law enforcement with investigations, but will increase the security of its products after the FBI broke into an iPhone Continue Reading

DNB to close 59 branches in Norway as online banking dominates

Norwegian bank DNB is closing branches and cutting jobs as more customers move to digital channels Continue Reading

By

• David Nikel

The dawn of managed services in the Middle East

Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading

By

• Edward Banda

Government warned of smart meter security threat back in 2012

The government was warned four years ago that its plans for a nationwide smart meter roll-out represented a “potentially significant” security and privacy threat, Computer Weekly has learned Continue Reading

By

• Bryan Glick, Editor in chief

CIO interview: Martin Uudelepp, Fonus Group

The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot” Continue Reading

By

• Jenny Stadigs

Businesses urged to update Apple software to dodge zero-day attacks

Security experts are urging Apple Mac, iPhone and iPad users to update their operating systems to avoid data-stealing attacks that exploit a new zero-day vulnerability Continue Reading

By

• Warwick Ashford, Senior analyst

The Israeli companies disrupting mobile technology

Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading

By

• Niv Lilien

Danish utility NRGi goes offshore for IT platform transformation

Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition Continue Reading

By

• Eeva Haaramo

GDS preps guidance for third-party suppliers to deliver 'government as a platform'

Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP) Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Canadian Elizabeth Denham set for the UK's next information commissioner

Canadian privacy commissioner Elizabeth Denham is to become the UK's next information commissioner as government pushes ahead with the snoopers' charter Continue Reading

By

• Warwick Ashford, Senior analyst

US hospital claims to have fought off a ransomware attack

A hospital in Kentucky claims to have regained control of its IT systems five days after cyber criminals hit it with a ransomware attack Continue Reading

By

• Warwick Ashford, Senior analyst

Gov.uk Verify not secure enough for NHS, says HSCIC

The government’s Verify identity verification platform isn’t secure enough for the NHS, so Liverpool Clinical Commissioning Group and HSCIC are working to add extra levels of security Continue Reading

By

• Lis Evenstad