IT news in your industry sector

Escaping waterfall government and the myth of 'digital transformation'

An agile approach to digital programmes will not transform Whitehall unless the waterfall approach to policy and decision-making is overhauled too Continue Reading

By

• Jerry Fishenden and Cassian Young

ZF Group opens doors to Hyderabad tech centre

German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Retail industry steps up the fight against rising cyber threats

UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats Continue Reading

By

• Warwick Ashford, Senior analyst

Industrial control systems pose big risk to security

In this week’s Computer Weekly, we examine the risks to critical national infrastructure from security vulnerabilities in legacy industrial control systems. DevOps is growing in popularity – we find out about the organisational, process and cultural approaches to make it succeed. And we ask CIOs how they are becoming hybrid IT and digital leaders. Read the issue now. Continue Reading

CIO interview: Sarah Wilkinson, Home Office

The Home Office tech boss shares her views on Brexit challenges, collaborating with GDS and running large government IT programmes Continue Reading

By

• Lis Evenstad

Virtual reality simulation helps KLM engineers escape in an emergency

Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading

By

• Bill Goodwin, Computer Weekly

Thorough network upgrade underpins University of Law’s IT

Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations Continue Reading

By

• Alex Scroxton, Security Editor

Deutsche Bank creates group-wide CIO role

New chief will drive technology transformation across the bank Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

3D printing gets serious in the Netherlands

3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading

By

• Jasper Bakker

More than a million Gmail and Yahoo account credentials on sale

Usernames, email addresses and plaintext passwords of more than a million Yahoo and Gmail accounts are reportedly on sale on the dark web, posing a threat to corporate security Continue Reading

By

• Warwick Ashford, Senior analyst

Cyber attack on Barts NHS trust exploited zero-day vulnerability

A cyber attack that forced parts of Barts NHS trust offline in January 2017 has been blamed on previously unknown malware that was able to bypass the antivirus systems, highlighting a common weakness in cyber defences Continue Reading

By

• Warwick Ashford, Senior analyst

UK sailing team picks BT to help beat Oracle at America’s Cup

BT is to supply a 4G wireless and fixed network to support the Land Rover BAR America’s Cup team, led by Olympian Ben Ainslie, in its bid to win the 35th America’s Cup Continue Reading

By

• Alex Scroxton, Security Editor

Businesses blame rivals for DDoS attacks

Industrial sabotage is considered to be the most likely reason behind a distributed denial of service attack, a study has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

MoD ditches spreadsheets for SaaS-based collaboration tool

The Ministry of Defence is taking advantage of G-Cloud for collaboration software to manage its global activities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gov.uk Notify ready for use across government digital services

The notification platform is now ready to be used by all central government services needing electronic progress updates for users Continue Reading

By

• Lis Evenstad

Yahoo breaches underline executive role in cyber security

Yahoo's data breaches cost its top lawyer his job, CEO Marissa Mayer millions in bonuses, and $350m off its sale price, highlighting the importance of executive involvement Continue Reading

By

• Warwick Ashford, Senior analyst

MWC 2017: Barcelona trial uses IoT and big data to manage tourists

Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading

By

• Alex Scroxton, Security Editor

Alibaba runs academy to find future e-commerce leaders

Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape Continue Reading

By

• Clare McDonald, Business Editor

The internet of things: an overview

Despite security and other concerns, there are many benefits associated with embracing the internet of things Continue Reading

By

• Bruce Hughes, KuppingerCole

Santander bank to work with IBM developing mobile apps for staff

Santander bank wants to make its staff more productive through mobile apps, which it will create alongside IBM Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hundreds more sub-postmasters apply to join group action against Post Office

Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Citizen Love: the story of an ordinary family's fight with the US government

Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family Continue Reading

By

• Bill Goodwin, Computer Weekly

Cyber criminals net £8bn from financial services in 2016

Organised cyber fraud gangs are turning their attention to online lenders and emerging financial services, potentially netting £8bn in 2016, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

NHS ‘mislays’ 500,000 confidential patient documents

Health service accused of a ‘cover-up’ after it came to light that more than half a million documents holding patient data were never delivered to their intended recipients Continue Reading

By

• Lis Evenstad

NHS needs single point of access for data

A report has found that clinicians struggle with access to basic data and recommends a single online point of access for healthcare datasets Continue Reading

By

• Lis Evenstad

Banking malware, DDoS, ransomware and CEO fraud top UK cyber threats

Businesses need to be aware of the value of their data, how that data is likely to be attacked, and how to defend against particular attacks, says leading UK cyber cop Continue Reading

By

• Warwick Ashford, Senior analyst

BDUK head Chris Townsend to step down

Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April Continue Reading

By

• Alex Scroxton, Security Editor

CW Nordics: Top IT priorities for Nordic CIOs in 2017

In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading

Beware printer helpline scam, warns NTS eCrime Team

National Trading Standards is warning consumers about a scam targeting those looking for help with printer problems Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft issues critical patches but not for zero days

After missing the monthly security update for 14 February, Microsoft has issued some patches but not for zero-day vulnerabilities despite the availability of exploit code Continue Reading

By

• Warwick Ashford, Senior analyst

Gov.uk Verify ID providers eye the prize of HMRC’s digital users – but what happens without them?

In all the recent talk about whether HM Revenue & Customs (HMRC) is truly committed to the Cabinet Office’s Gov.uk Verify service, there’s been less said about the commitment of the external ... Continue Reading

By

• Bryan Glick, Editor in chief

How to develop mobile apps for business

In this week’s Computer Weekly, our latest buyer’s guide examines the emerging innovations and best practice in mobile app development. We find out how Microsoft and Amazon are opening up their artificial intelligence tools to developers to expand take-up of the technology. And GE’s CIO talks about the digital transformation of one of the world’s industrial giants. Read the issue now. Continue Reading

Security Think Tank: Risk of DNS attacks goes beyond websites

What are the main security risks associated with DNS and how are these best mitigated? Continue Reading

By

• Eleanor Upson

Sweden uses Minecraft for urban planning

Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading

By

• Eeva Haaramo

HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

RSAC17: Geopolitical changes driving encryption usage, survey shows

More organisations are planning to deploy encryption in response to geopolitical changes, but confidence in organisations’ ability to secure and protect encryption is low, a survey shows Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Matt Peers, Linklaters

Linklaters CIO Matt Peers is taking the firm through a complete digital transformation and making some big changes Continue Reading

By

• Mark Samuels

HMRC ID vs Gov.uk Verify – what’s the difference, and why it matters

The long-term row between HM Revenue & Customs (HMRC) and the Government Digital Service (GDS) over online identity assurance broke into the open this week. HMRC published a blog post that ... Continue Reading

By

• Bryan Glick, Editor in chief

RSAC17: Infosec pros must help create business-driven security, says RSA CTO

The inability to draw connections between security details and business metrics is one of the biggest challenges facing most companies, according to RSA CTO Zulfikar Ramzan Continue Reading

By

• Warwick Ashford, Senior analyst

UAE bank builds predictive marketing models

Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software Continue Reading

By

• Edward Banda

Public sector IT suppliers blast CCS over rising G-Cloud commission charges

CCS confirms commission charges on G-Cloud sales are to rise from 0.5 to 0.75% when the next iteration of the framework drops in May 2017, but suppliers fear it could harm their ability to innovate Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

GDS, HMRC and Verify: so much for cross-government digital collaboration

Less than a week after Cabinet Office minister Ben Gummer announced the new government transformation strategy, its central premise is already in question after HM Revenue & Customs (HMRC) ... Continue Reading

By

• Bryan Glick, Editor in chief

HMRC rejects Gov.uk Verify

HM Revenue and Customs says it won’t be using Gov.uk Verify, which could cause difficulties for the government’s target of having 25 million Verify users by 2020 Continue Reading

By

• Lis Evenstad

Cloud contracts are still a minefield

Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Co-op Bank up for sale now legacy shift to IBM is complete

Bank put up for sale just days after it completed a multimillion-pound migration of its legacy banking platform into an IBM datacentre Continue Reading

By

• Cliff Saran, Managing Editor

The technology transforming the retail industry

The retail space is evolving rapidly as brick-and-mortar stores try and compete with pureplays such as Amazon. Omni-channel retailing has increased the pressure on retailers to deliver a fast, reliable service whilst also ensuring their brand offers a personalised customer experience. This picture gallery looks at some of the technology innovations that are driving and transforming the retail industry such as in-store technology, robotics and artificial intelligence. Continue Reading

By

• Clare McDonald, Business Editor
• Cliff Saran, Managing Editor

Santander introduces voice-controlled payments

Santander has taken its voice-controlled banking initiative to the next phase, with customers now able to make payments by voice Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Autodata turns to big data to predict vehicle failures

Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading

By

• Bill Goodwin, Computer Weekly

MWC 2017: 4G still has plenty of mileage, say mobile analysts

5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading

By

• Alex Scroxton, Security Editor

Government digital strategy ticks the boxes - but real transformation needs more radical ambition

The long wait for the new government digital strategy may have caused frustration in some places, but clearly within the Cabinet Office the extensive delays have brought expectations to a peak of ... Continue Reading

By

• Bryan Glick, Editor in chief

Government transformation strategy aims to 'restore faith in democracy', says minister

Cabinet Office minister Ben Gummer outlines his ambitious hopes for the new government transformation strategy at its launch Continue Reading

By

• Bryan Glick, Editor in chief

Lack of data sharing is barrier to health and social care integration

NHS and social care organisations are still unsure of when to share information because of a “confusing” regulatory framework, and the National Audit Office is unimpressed with the progress on health and social care integration Continue Reading

By

• Lis Evenstad

South African children’s hospital uses video to train cardiologists

The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students Continue Reading

By

• Alex Scroxton, Security Editor

Government digital transformation strategy promises to ‘serve’ its people

Long-awaited strategy aims to change the way government departments and services work though digital technology Continue Reading

By

• Lis Evenstad

CW Benelux: Is there a Dutch digital delusion?

On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading

Case study: Australia’s Salmat to go cloud-only after getting a taste for the technology

Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Battersea Power Station development gets ultrafast FTTP broadband

Hyperoptic has been selected to deliver FTTP broadband to new-build apartments at Battersea Power Station Continue Reading

By

• Alex Scroxton, Security Editor

How a Dublin court case could derail EU-US data privacy agreements

The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid Continue Reading

By

• Kevin Cahill and Dai Davis

NHS websites defaced by Tunisian Islamist hacktivists

Another series of pro-Islamic State hacktivist attacks on NHS websites has underlined the need to harden websites and keep software up to date as attackers exploit a vulnerability in WordPress Continue Reading

By

• Warwick Ashford, Senior analyst

Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Just Eat uses startup accelerator to stay ahead in foodtech

Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem Continue Reading

By

• Clare McDonald, Business Editor

McDonald’s in Saudi Arabia to support growth with SAP

Fast food chain is using SAP software to help it better understand its customers and operations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google to appeal against order to hand over foreign emails

UK firms urged to consider the risks of non-UK cloud service providers and to encrypt data in the light of another US warrant to access emails held by a US cloud services firm on non-US servers Continue Reading

By

• Warwick Ashford, Senior analyst

Government digital transformation strategy finally set to be published this week

The much-delayed plan – now expected to be known as the government transformation strategy – is due to be announced by Cabinet Office minister Ben Gummer Continue Reading

By

• Bryan Glick, Editor in chief

Openreach launches enhanced duct and pole mapping service

BT’s infrastructure arm, Openreach, has made digital maps showing its duct and pole network infrastructure available to allow other comms services providers to plan new fibre broadband networks Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Adam Gerrard, Yodel

Parcel delivery firm has seen significant business improvements from a digital transformation programme and replacement of legacy IT systems Continue Reading

By

• Angelica Mari

London Fire Brigade system crashes cause delays reacting to emergencies

Control room system crashes have been causing delays in London Fire Brigade response times Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Alex Alexander, Yoox Net-a-Porter Group

It is not always the catwalk where the biggest trends in fashion take place. Tech is driving fashion today, says CIO Alex Alexander Continue Reading

By

• Cliff Saran, Managing Editor

TalkTalk CEO Harding steps aside for public service role

TalkTalk CEO Dido Harding has stepped down, leaving the ISP in rude health Continue Reading

By

• Alex Scroxton, Security Editor

Finnish city takes €10bn leap into digitisation

Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading

By

• Eeva Haaramo

Data breach costs exceed 20% of revenue

The cost of data breaches topped 20% of revenue in the past year as cyber attacks became more sophisticated and defenders struggled to keep pace, the latest Cisco security report shows Continue Reading

By

• Warwick Ashford, Senior analyst

How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading

By

• Lara Ponomareff, CEB

Retail tech training – an opportunity to drive employee retention?

A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff? Continue Reading

By

• Clare McDonald, Business Editor

Visionary technology transforming healthcare

In this week’s Computer Weekly, find out how a visionary approach to technology is transforming healthcare at London’s world-leading Moorfields Eye Hospital. The UK tech sector has set out its priorities for the forthcoming Brexit negotiations – we take a look at the key issues. And our new buyer’s guide examines the latest trends in datacentre management. Read the issue now. Continue Reading

Only 49% of marketers are pushed to reinvent customer service due to technology

Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading

By

• Clare McDonald, Business Editor

Artificial intelligence will increase productivity by sharpening human mind

The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office facing group litigation over Horizon computer system after watershed decision

The group action against the Post Office that alleges sub-postmasters have been wrongly punished for accounting errors gets a green light from the High Court of Justice Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

#techmums uses corporate partnerships to reach a million mums by 2020

Not-for-profit #techmums hopes to give technology skills to one million mothers by 2020 through partnerships with corporate firms Continue Reading

By

• Clare McDonald, Business Editor

Mixed feelings on Australian enterprise app market

The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading

By

• Beverley Head

Facebook ups security with Fido U2F two-factor authentication

Social media giant is enabling users to increase the security of their logins with Fido U2F USB security keys Continue Reading

By

• Warwick Ashford, Senior analyst

Security spending leaving data vulnerable, study finds

Cyber breaches are increasing despite increased security spending, a study shows, highlighting that security investment decisions are not aligned with actual cyber threats Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft’s cloud privacy battle may go to US Supreme Court

The US Department of Justice is considering going to the Supreme Court after an appeals court refused to revisit its July 2016 landmark ruling blocking government access to Microsoft servers in Ireland Continue Reading

By

• Warwick Ashford, Senior analyst

Challenges of complying with the Investigatory Powers Act

Despite opposition by civil liberties groups and technology companies, the UK government has passed the controversial Investigatory Powers Act, adding a host of security and contingency requirements that UK businesses need to consider Continue Reading

By

• Peter Ray Allison

GDS signals intent to move public sector off PSN

Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading

By

• Alex Scroxton, Security Editor

Singapore and Indonesia stand out for IT spend in Apac banking sector

Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending Continue Reading

By

• Ai Lei Tao

Lululemon turns to digital transformation to support consumer community

Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Continue Reading

By

• Clare McDonald, Business Editor

Lloyds Bank hit by massive DDoS attack

It has emerged that UK banks have been targeted by a DDoS campaign that affected services intermittently only at the Lloyds Banking Group Continue Reading

By

• Warwick Ashford, Senior analyst

BT draws fire over broadband price hike

Consumer broadband groups have hit out after BT put up its broadband prices Continue Reading

By

• Alex Scroxton, Security Editor

Lords ‘deeply concerned’ about Digital Economy Bill data-sharing clauses

Digital Economy Bill comes under fire again for its data-sharing principles, this time from the House of Lords Delegated Powers Committee Continue Reading

By

• Lis Evenstad

West Middlesex University Hospital pilots wireless vital signs tech

West Middlesex University Hospital trials technology that allows the checking of vital signs through wearable patches on patients Continue Reading

By

• Lis Evenstad

Viasat builds IoT network for connected vehicle insurance

Satellite connectivity services supplier’s worldwide internet of things network will support customers operating connected vehicles Continue Reading

By

• Alex Scroxton, Security Editor

HPE buys hyper-converged pioneer Simplivity for $650m

Hardware giant pays out for hyper-converged market number two, and says it will keep existing Simplivity products, moving them all to its ProLiant servers by the end of 2017 Continue Reading

By

• Antony Adshead, Storage Editor

CW ASEAN: Singapore hosts world’s first robo-taxis

In this month’s CW ASEAN we take a look at a project to introduce self-driving taxis in Singapore. The autonomous vehicle pilot comes as no surprise as the city state is not shy to try out the latest and greatest digital technology to make life for its people and businesses easier and more productive. Also read how Singapore central bank is testing blockchain for bank-to-bank payments in partnership with a banking consortium, how Google’s cloud platform is heating up the cloud market in Asia, and how one IT director has transformed the way Pizza Hut interacts with customers in Hong Kong. Continue Reading

GDS declares public cloud secure enough for "vast majority" of public sector

Government Digital Service moves to allay public sector concerns about using off-premise services in a bid to speed up cloud adoption beyond Whitehall Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Better use of data can improve government delivery of services, says John Manzoni

Civil service chief John Manzoni highlights the potential and need for the government’s use of data to improve public services Continue Reading

By

• Lis Evenstad

Facebook chief reveals real cost of Oculus in court testimony

Testifying in an IP-theft case against Facebook-owned Oculus, Mark Zuckerberg reveals the acquisition cost $3bn, not $2bn as originally announced Continue Reading

By

• Warwick Ashford, Senior analyst

Blockchain can cut investment bank infrastructure costs by 30%

Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HSBC appoints technology advisers to keep pace with IT changes

Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How information security professionals can help business understand cyber risk

Information security is continually moving up business and board agendas, but information security professionals find it challenging to help business leaders to understand fully the cyber risks across increasingly digital businesses. Continue Reading

By

• Warwick Ashford, Senior analyst

RAC digitises driver assistance

In this week’s Computer Weekly, we speak to the RAC about its modernisation initiative, where it is using Microsoft Azure to digitise older cars and gather real-time data to alert members of faults before they result in roadside breakdowns. We also look at how a lack of diversity in organisations is costing the UK economy money, and how attacks against IoT devices are highlighting the vulnerabilities of specific devices but failing to provide a complete picture of the security challenges. Continue Reading