IT management

What is an entrepreneur (entrepreneurship)?

An entrepreneur is an individual who identifies a need in the marketplace and works to fulfill it. Continue Reading

By

• Scott Robinson, New Era Technology
• Mary K. Pratt

What is PDCA (Plan, Do, Check, Act)?

PDCA (Plan, Do, Check, Act, sometimes seen as Plan, Do, Check, Adjust) is a repetitive four-stage model for continuous improvement in business process management. Continue Reading

By

• Katie Terrell Hanna

Most Influential Women in UK Tech: Computer Weekly’s Hall of Fame

Computer Weekly’s Hall of Fame showcases the great women who have made a lifetime contribution to the technology sector Continue Reading

By

• Clare McDonald, Business Editor

UN body urges ‘globally inclusive and distributed’ AI governance

A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Instant messaging wins over in-person meetings for collaboration

Research from Zoom reveals that leaders and employees favour collaborating via instant messaging instead of in-person meetings Continue Reading

By

• Joe O’Halloran, Computer Weekly

CrowdStrike incident shows we need to rethink cyber

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Mike Gillespie

AI: From exploration to production – five case studies on GenAI in action

Many organisations are testing out uses for generative AI, but how are they getting on? We speak to five early adopters to find out the lessons learned so far Continue Reading

By

• Mark Samuels

Interview: Keeping SAP ECC running without support

We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends Continue Reading

By

• Cliff Saran, Managing Editor

CIOs urged to pace AI adoption

At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’ Continue Reading

By

• Stephen Withers

HSBC tests post-quantum VPN tunnel for digital ledgers

Encryption required for post-quantum cryptography will have a material impact on the performance of distributed ledgers Continue Reading

By

• Cliff Saran, Managing Editor

Post Office scandal victim becomes first to receive £600,000 under new redress scheme

The compensation payment raises hopes that other wrongly convicted subpostmasters will receive payments far more quickly under new scheme Continue Reading

By

• Bryan Glick, Editor in chief

What is pay for performance (P4P)?

Pay for performance (P4P) in healthcare is a payment model where hospitals, physicians and other healthcare workers are given financial incentives for meeting performance objectives. Continue Reading

By

• Katie Terrell Hanna

What is a PERT chart? And how to use it, with examples

A PERT chart, sometimes called a PERT diagram, is a project management tool used to schedule, organize and coordinate tasks in a project. Continue Reading

By

• Robert Sheldon
• Wesley Chai
• Kate Brush

Most influential women in UK tech: The 2024 longlist

In Computer Weekly’s search for this year’s top 50 Most Influential Women in UK Tech, hundreds of women have been put forward for consideration. Here, we look at a list of everyone nominated in 2024 Continue Reading

By

• Clare McDonald, Business Editor

Government on the hunt for science and tech leaders

The prime minister’s Council for Science and Technology is looking for 10 members to join the council, which advises government on science and technology issues Continue Reading

By

• Lis Evenstad

Labour and digital government - how's it going so far?

As the Labour Party shifts focus from Westminster to Liverpool for its first annual conference in charge of the UK government for 15 years, MPs and members will no doubt take time to reflect on ... Continue Reading

By

• Bryan Glick, Editor in chief

M1 ditches 70% of legacy systems in cloud transformation drive

Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading

By

• Aaron Tan, TechTarget

Dreamforce 24: Salesforce taps Nvidia to power Agentforce

At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading

By

• Alex Scroxton, Security Editor

NCSC exposes Chinese company running malicious Mirai botnet

The NCSC and its Five Eyes allies have published details of the activities of a China-based cyber security company that is operating a Mirai IoT botnet in the service of government-backed intrusions Continue Reading

By

• Alex Scroxton, Security Editor

Europol provides detail on Ghost encrypted comms platform takedown

Law enforcement bodies from across the world have revealed how they collaborated to bring down encrypted network Ghost and the new ways of working that have been established with Europol at the centre Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Global AI regulation is heating up: can the UK afford to remain silent?

Why UK lawmakers should be pro-active about introducing AI regulation Continue Reading

By

• Peter van der Putten, Director, AI Lab, Pegasystems  

Third of enterprises to automate majority of network activities by 2026

Research shows infrastructure and operations leaders increasingly looking to AI-based analytics and augmented decision-making to improve operational resilience and responsiveness Continue Reading

By

• Joe O’Halloran, Computer Weekly

Workers and business leaders have different views on GenAI uses

Employees are using GenAI primarily for spelling and grammar checking, while business chiefs are using it for data analysis Continue Reading

By

• Cliff Saran, Managing Editor

What is ITIL? A guide to the IT Infrastructure Library

ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Stephen J. Bigelow, Senior Technology Editor
• James Montgomery, Senior Features Editor

Public digital transformation will be challenged by austerity

Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Post Office chief executive Nick Read quits

After months in the spotlight and calls for his resignation from victims of the Post Office scandal, CEO Read will step down in March 2025 Continue Reading

By

• Bryan Glick, Editor in chief
• Karl Flinders, Chief reporter and senior editor EMEA

Dreamforce 2024: Salesforce calls on customers to flesh out AI vision

A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading

By

• Alex Scroxton, Security Editor

Revised roadmap projects quantum advantage by 2029

Quantinuum is planning to develop a machine called Apollo by 2029, which it claims will have enough logical qubits to perform complex calculations Continue Reading

By

• Cliff Saran, Managing Editor

What is an IT service catalog?

An IT service catalog is a list of information technology resources and offerings available from the IT service provider within an organization. Continue Reading

By

• Katie Terrell Hanna
• Mary K. Pratt
• Linda Tucci, Industry Editor -- CIO/IT Strategy

What is strategic innovation?

Strategic innovation is an organization's process of reinventing or redesigning its corporate strategy to drive business growth, generate value for the company and its customers, and create competitive advantage. Continue Reading

By

• Katie Terrell Hanna
• Francesca Sales

What is a startup accelerator?

A startup accelerator, sometimes referred to as a seed accelerator, is a business program that supports early-stage, growth-driven companies through education, mentorship and financing. Continue Reading

By

• Katie Terrell Hanna
• Corinne Bernstein

Microsoft adds $30-a-month business chat AI assistant to Copilot

The software giant has introduced AI-powered features, including Python code generation in Excel Continue Reading

By

• Cliff Saran, Managing Editor

Misinformation runs deeper than social media

While social media may contribute to the increasing rapid spread and reach of misinformation, the root causes of the problem go much deeper than the role of a particular company or way of using technology to communicate Continue Reading

By

• Andrew Kersley

Salesforce’s agentic AI platform to transform business automation

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration Continue Reading

By

• Aaron Tan, TechTarget

Barclays takes on more GreenLake

Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint Continue Reading

By

• Cliff Saran, Managing Editor

Toshiba follows the pack with launch of 24TB and 28TB HDDs

Several months behind Seagate and Western Digital, Toshiba achieves the maximum possible in commercial HDDs and benefits from a speed boost over its rivals Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Fujitsu loses £50m in sales after Post Office scandal furore

Supplier of the controversial Horizon IT system has been hit by public outrage after the Post Office scandal became mainstream news Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

First CyberBoost Catalyse startup cohort named

The first group of companies named to a cyber incubator programme run by Plexal and the National University of Singapore includes two growing UK businesses Continue Reading

By

• Alex Scroxton, Security Editor

The pillars of AI strategy

In this week’s Computer Weekly, we talk to the CIO of Currys about the electronics retailer’s AI strategy. We exam-ine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to im-plement networking to support AI. Read the issue now. Continue Reading

What is business sustainability?

Business sustainability, also known as corporate sustainability, is the management of environmental, social and financial concerns by a company to ensure responsible, ethical and ongoing success. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Ben Lutkevich, Site Editor
• Ivy Wigmore

Olam Agri to deploy S/4Hana on AWS

Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading

By

• Aaron Tan, TechTarget

Will autonomous weapons make humans passive participants in war?

Experts warn the emergence and adoption of AI-powered military systems may eventually push battlefield decision-making beyond the limits of human cognition Continue Reading

By

• Kyle Hiebert, Computer Weekly

HMRC’s list of known tax avoidance schemes and non-compliant umbrellas nears 100 names

The number of non-compliant umbrella companies and tax avoidance schemes on HMRC’s name and shame list has doubled in the past 12 months Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Automation driving SD-WAN optimisation

AIOps is being deployed to help manage highly distributed enterprise networking configurations Continue Reading

By

• Cliff Saran, Managing Editor

Why digital resilience is critical to success with AI at scale

Many early adopters of AI find implementation realities do not live up to the technology's promise - organisations can avoid such frustrations through a greater focus on digital resilience Continue Reading

By

• Alan W. Brown

Mid and South Essex deploys shared care record

The shared care record is live across the region’s NHS providers, allowing them to share patient information from GPs, hospitals, and mental health and community services Continue Reading

By

• Lis Evenstad

Vodafone/Three merger likely to increase mobile prices, warns competition watchdog

A Competition and Markets Authority investigation finds the proposed merger of the two mobile operators would be bad for competition – but offers companies the chance to suggest remedies Continue Reading

By

• Bryan Glick, Editor in chief

Municipal makeover: Indian cities embrace cutting-edge tech

From AI-powered stray dog management to blockchain-secured building permission certificates, municipal corporations across India are ditching outdated processes for digital tools Continue Reading

By

• Pratima Harigunani

Kubernetes disaster recovery: Five key questions

We look at disaster recovery for Kubernetes environments, the key challenges to deployment of K8s DR, the risks we aim to mitigate, how to build a plan and the key infrastructure requirements Continue Reading

By

• Stephen Pritchard

Teenager arrested in TfL cyber attack investigation

New security measures following the cyber attack, which took down some of TfL’s services, have led to delays in contactless roll-out Continue Reading

By

• Cliff Saran, Managing Editor

Lord introduces bill to regulate public sector AI and automation

A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Data sharing for immigration raids ferments hostility to migrants

Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government receives report on second controversial Post Office IT system

Former subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Keir Starmer vows to create a ‘digital NHS’ following damning Darzi review

The prime minister promises to move from an analogue to a digital NHS after Lord Darzi’s rapid review of the health service found an NHS in disrepair, with outdated IT and low productivity Continue Reading

By

• Lis Evenstad

Mphasis expands UK roots with leap into quantum computing

Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European enterprise networking lacks hybrid maturity

Deploying a complex hybrid and multicloud IT architecture has an impact on enterprise network management Continue Reading

By

• Cliff Saran, Managing Editor

Why the government should still bet on DSIT’s five key technologies

When the Conservative government launched the Department for Science, Innovation and Technology, it identified five key technologies for UK investment. The new Labour government must continue this plan Continue Reading

By

• Laura Foster, TechUK

UK and others sign first ‘binding’ treaty on AI and human rights

The UK, US and EU have all signed a treaty from the Council of Europe that aims to mitigate the threat AI poses to human rights, democracy and the rule of law, but commentators say it lacks enforcement mechanisms and creates loopholes Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Mainframe teams turn to AI for modernisation gains

Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments Continue Reading

By

• Cliff Saran, Managing Editor

Datacentres granted critical national infrastructure status

The global IT outage caused by CrowdStrike has shown why keeping datacentres secure and safe is critical to the UK Continue Reading

By

• Cliff Saran, Managing Editor

HMRC could lose millions in unpaid tax as non-compliant umbrella enters pre-pack administration

HMRC looks set to miss out on millions of pounds in unpaid tax it is owed by a non-compliant umbrella company that slipped into administration, prompting renewed calls for the sector to be regulated Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Under-pressure Post Office botches hardware procurement in project to replace error-prone system

Pressured decision-making caused mistakes in the Post Office project to replace the system at the heart of national scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Storage technology explained: Vector databases at the core of AI

We look at the use of vector data in AI and how vector databases work, plus vector embedding, the challenges for storage of vector data and the key suppliers of vector database products Continue Reading

By

• Antony Adshead, Storage Editor

Fujitsu cuts annual staff pay rise as Post Office scandal bites

UK staff morale is at an all-time low as Japanese IT giant deals with the backlash from its involvement in the Post Office Horizon scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ada Lovelace Institute warns NHS against deploying genomics AI

A report has found that widespread use of artificial intelligence-powered genomic health prediction in the NHS could lead to privacy and ethical issues, discrimination and dependency on the private sector Continue Reading

By

• Lis Evenstad

How edge can help improve sustainability -- and how it can't

Edge computing can help support sustainability, but it has a negative environmental impact as well. Learn about the technology's benefits and challenges. Continue Reading

By

• Tom Nolle, Andover Intel

Oracle lauds customers and cloud collaboration at CloudWorld ’24

Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda Continue Reading

By

• Alex Scroxton, Security Editor

CTO interview: Budgeting in nanoseconds

At high-performance financial exchange LMAX Group, applications are allowed just eight nanoseconds of latency – but how does it achieve this? Continue Reading

By

• Cliff Saran, Managing Editor

Belgium: Researchers at Imec tackle bioconvergence

Several initiatives are underway at Imec to apply semiconductor and related technology to a range of challenges in healthcare Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

JFrog and GitHub unveil open source security integrations

Secure software specialist JFrog is working with code development service GitHub to integrate the onboard capabilities of its Software Supply Chain Platform service into GitHub’s platform Continue Reading

By

• Alex Scroxton, Security Editor

Unilever calls on Accenture to drive AI business efficiency

Manufacturer Unilever is already using AI for advanced data analytics, but is now exploring how to use Accenture’s GenAI platform Continue Reading

By

• Cliff Saran, Managing Editor

ANZ CIOs to prioritise cyber security investments in 2025

Cyber security remains high on the agenda for ANZ CIOs, followed by data analytics, cloud and generative AI Continue Reading

By

• Aaron Tan, TechTarget

The flight to data success

In this week’s Computer Weekly, we look at how Manchester Airport Group has set course to become the world’s most intelligent airport through its data-led approach. After much hype about artificial intelligence, we look at the failings of AI initiatives as the tech hits roadblocks, as well as explore what can be done to improve success. And we take a peek at what support networks are available to those new in the CISO role. Read the issue now. Continue Reading

Sony Research, AI Singapore to refine Sea-Lion for Tamil

Sony Research and AI Singapore are collaborating to enhance the Sea-Lion LLM for Tamil, a language spoken in Southeast Asia and India Continue Reading

By

• Aaron Tan, TechTarget

Multiple Veeam vulns spark concern among defenders

Veeam users are urged to patch a series of vulnerabilities in the firm’s Backup & Replication product to get out ahead of potential exploitation by ransomware gangs Continue Reading

By

• Alex Scroxton, Security Editor

Post Office scandal victims given route to appeal unfair financial settlements

Subpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Jon Grainger, CTO, DWF

The law firm’s IT leader discusses the transition to cloud and his strategy for digital transformation, as well as the opportunities and challenges of generative AI in the legal sector Continue Reading

By

• Mark Samuels

Developing nations need the UN cyber crime treaty to pass

The UN cyber crime treaty is flawed but represents a move in the right direction for developing nations seeking greater digital sovereignty Continue Reading

By

• Kyle Hiebert, Computer Weekly

Forrester: IT budget growth pushed towards cross-functional teams

Analyst firm Forrester has forecast a slight increase in IT budgets for 2025, but technical debt is one of the areas likely to feel the squeeze Continue Reading

By

• Cliff Saran, Managing Editor

How MongoDB is driving AI adoption in ASEAN

MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption Continue Reading

By

• Aaron Tan, TechTarget

SD-WANs in a cloud-native world

We look at where software-defined wide area networks fit in a modern, cloud-native IT architecture Continue Reading

By

• Cliff Saran, Managing Editor

Longstanding Darktrace CEO Poppy Gustafsson to step down

Darktrace CEO Poppy Gustafsson is to leave the AI cyber company she helped build with Mike Lynch after more than a decade, following its acquisition by a private equity firm Continue Reading

By

• Alex Scroxton, Security Editor

China dominates AI and advanced analytics research

Research looking at each country’s AI contribution, based on the quantity and quality of researchers papers published, shows China is leading the way Continue Reading

By

• Cliff Saran, Managing Editor

Tencent Cloud debuts palm scanning tech in global markets

Tencent Cloud launches palm verification technology for global markets, offering AI-driven identity authentication to support contactless payments and security access management Continue Reading

By

• Aaron Tan, TechTarget

NCSC and allies call out Russia's Unit 29155 over cyber warfare

The NCSC and counterpart agencies from the US and other countries have exposed a long-running campaign of Russian cyber espionage and warfare conducted by GRU Unit 29155 Continue Reading

By

• Alex Scroxton, Security Editor

Time to step up in supporting neurodiverse talent at work  

Because it affects such a significant proportion of people, any employer striving to create an inclusive workplace has to have neurodivergence on the agenda Continue Reading

By

• Rhona Carmichael, Nash Squared and Adam Harper, Harvey Nash

Fog ransomware crew evolving into wide-ranging threat

The emergent Fog ransomware gang appears to be changing up its victimology in search of more cash-rich victims Continue Reading

By

• Alex Scroxton, Security Editor

Ongoing TfL cyber attack takes out Dial-a-Ride service

The Dial-a-Ride assisted transit service for disabled people had to temporarily suspend part of its operations as Transport for London deals with an ongoing cyber attack, but the service has now been recovered Continue Reading

By

• Alex Scroxton, Security Editor

What is machine learning operations (MLOps)?

Machine learning operations (MLOps) is the development and use of machine learning models by development operations (DevOps) teams. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor

Government plans for NHS Digital Health Check roll-out

The digital health check, originally planned to be deployed in spring 2024, will be piloted at three local authorities, covering 130,000 people Continue Reading

By

• Lis Evenstad

Building the next generation of digital public services

The UK's plans for the digital transformation of public services have lost their way - making it even harder to engage with government digitally. Other countries are showing us there is a better solution Continue Reading

By

• Richard Pope

Vodafone to double mobile network coverage in Australia

Following a network-sharing agreement with Optus, Vodafone will double its mobile network coverage in Australia by 2025, reaching 98.4% of the population Continue Reading

By

• Aaron Tan, TechTarget

PyPI loophole puts thousands of packages at risk of compromise

Thousands of PyPI packages are at risk of an attack technique dubbed Revival Hijack, which exploits a loophole in the platform’s package naming feature Continue Reading

By

• Alex Scroxton, Security Editor

Cloud repatriation: How to do it successfully

The keys to reverse migration success include workload selection, how to prepare your on-premise infrastructure and future-proofing the decision to come back in-house Continue Reading

By

• Stephen Pritchard

Lloyds Bank uses artificial intelligence to check trade finance documents

Bank is automating checks of digital and paper-based documentation in trade financing with the help of artificial intelligence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Retailers question using live facial recognition for shoplifting

Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

CMA clears Microsoft and Inflection AI transaction

Microsoft’s hiring of Inflection AI teams is regarded as a merger under UK law, but this deal has not curbed competition in the artificial intelligence market Continue Reading

By

• Cliff Saran, Managing Editor

Fraud and scam complaints hit highest ever level in UK

The Financial Ombudsman Service says it recorded almost 9,000 complaints about fraud and scams from April to June, the most ever recorded Continue Reading

By

• Alex Scroxton, Security Editor

ERP firms target carbon reporting role

As their customers face regulatory challenges ahead, ERP providers have been busy adding functionality to support reporting their green initiatives Continue Reading

By

• Marc Ambasna-Jones

Post Office and Fujitsu malevolence and incompetence means huge final taxpayers’ bill

The human tragedy caused by the Post Office scandal cannot be measured, but the total financial cost will be well beyond the £1bn set aside by the government Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA