IT management

Scope of Okta helpdesk breach widens to impact all users

Okta has widened the scope of the October breach of its systems to include every customer that has used its helpdesk service, after new information came to light Continue Reading

By

• Alex Scroxton, Security Editor

Uncertainty lingers with Broadcom’s VMware acquisition

Large enterprises with complex VMware environments are looking to de-risk their businesses from potential changes resulting from the Broadcom-VMware deal Continue Reading

By

• Aaron White

Making artificial intelligence fit for all our human futures

Lord Chris Holmes explains why he has introduced a Private Member's Bill on AI regulation for discussion in Parliament - and the important precedents he hopes it will set Continue Reading

By

• Lord Chris Holmes, House of Lords

CCRC refers two posthumous subpostmaster appeals to Crown Court

CCRC refers posthumous appeals against convictions to Crown Court for first time Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Keeping the customer satisfied

It’s a truism that a business is only viable if it can retain and potentially grow its customer base. A company that actually listens to what customers are saying, will try to steer product ... Continue Reading

By

• Cliff Saran, Managing Editor

AWS sharpens focus in APAC

AWS is doubling down on industry offerings and investing in cloud infrastructure and skills training, among other efforts, to tap growth opportunities in the region Continue Reading

By

• Aaron Tan, TechTarget

Scope of British Library data breach widens

Personal data on British Library users has appeared for sale on the dark web following a Rhysida ransomware attack, as the scope of the still-developing incident widens again Continue Reading

By

• Alex Scroxton, Security Editor

Volume of unique malware samples threatens to overwhelm defenders

A massive increase in malware volumes could cause problems for security teams tasked with adapting their defences against them Continue Reading

By

• Alex Scroxton, Security Editor

Datacentres or green belt? Why the UK has to choose

In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading

Nominations open for Computer Weekly Innovation Awards APAC 2024

Computer Weekly is looking for nominations for its 2024 Innovation Awards to honour digital transformation initiatives that have transformed organisations in six industries Continue Reading

By

• Aaron Tan, TechTarget

innovation management

Innovation management involves the process of managing an organization's innovation procedure, starting at the initial stage of ideation, to its final stage of successful implementation. Continue Reading

By

• Mekhala Roy

Interview: Sunil Srivastava, CTO, Pandora

When he joined the jewellery retailer, Sunil Srivastava was labelled as the ‘crazy CTO’ given some of the ideas he had for transforming IT Continue Reading

By

• Cliff Saran, Managing Editor

SAP needs to address breakdown in trust

Outgoing UK and Ireland SAP user group chair calls on SAP to rebuild trust and plot a path to innovate S/4Hana for those who run ERP on-premise Continue Reading

By

• Cliff Saran, Managing Editor

The Security Interviews: Zeki Turedi, field CTO Europe, CrowdStrike

Organisations are racing to keep their security up to date against the latest threats. CrowdStrike’s Zeki Turedi explains how to protect against novel and innovative cyber attacks Continue Reading

By

• Peter Ray Allison

MPs have ‘little confidence’ in Making Tax Digital success

MPs say HMRC’s Making Tax Digital programme is riddled with widespread and repeating failures, and criticise the programme for failing to be open about the costs and increased burdens on taxpayers Continue Reading

By

• Lis Evenstad

‘Excited’ finance firms pump money into digital technology

Over three-quarters of finance firms are currently restricted in what they can spend on technology due to the global economic climate, but expect spending to resume next year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NCSC publishes landmark guidelines on AI cyber security

The NCSC and its US counterpart CISA have brought together tech companies and governments to countersign a new set of guidelines aimed at promoting a secure-by-design culture in AI development Continue Reading

By

• Alex Scroxton, Security Editor

Broadcom finally swallows VMware: what now?

The news that Broadcom’s acquisition of VMware has finally gone through, after more than a year of uncertainty, will have relieved a lot of people. Even more of a relief, though, is that we’re ... Continue Reading

By

• Bryan Betts, Freeform Dynamics

Lack of government incentives stifling UK business broadband expansion

Research from UK connectivity provider reveals that while 42% of UK businesses plan vital connectivity upgrades as part of growth strategy, one in every five are receiving insufficient internet speeds Continue Reading

By

• Joe O’Halloran, Computer Weekly

The future of business software

The enterprise application software market has changed radically. We look at what is driving IT investments Continue Reading

By

• Cliff Saran, Managing Editor

DORA raises the stakes for cloud use in financial services

The EU's DORA regulations will raise the stakes for cloud in financial services but resilience is more than just a tech issue, says NetApp's Steve Rackham Continue Reading

By

• Steve Rackham

UK police plan national roll-out of facial-recognition phone app

UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

DWP to surveil bank accounts of benefit claimants for fraud

The UK government has outlined how it plans to tackle benefit fraud by giving the Department for Work and Pensions new powers compelling banks to collect and share data on claimants’ bank accounts Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

MOVEit incident spurred UK decision makers to spend big on cyber

The MOVEit cyber attacks that unfolded in the spring and summer of 2023 seem to have driven an increase in both ransomware awareness and spend, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Navigating the DPDI Bill: A transformative shift ahead

The Data Protection and Digital Information (No. 2) Bill, or DPDI, is set to reshape the UK’s data protection framework. Louise Brooks of DQM GRC considers the implications Continue Reading

By

• Louise Brooks, DQM GRC

North Korean APTs go all in on supply chain attacks, warns NCSC

Threat actors linked to the North Korean regime are becoming more adept at targeting software supply chains in the service of their cyber attacks Continue Reading

By

• Alex Scroxton, Security Editor

China Telecom, China Unicom, ZTE unveil digital twin-based network assurance

Leading Chinese communications technology firm teams with local operators to apply the industry's first digital twin-based smart operation for the co-construction and sharing network during the 19th Asian Games, providing network assurance for users Continue Reading

By

• Joe O’Halloran, Computer Weekly

Three-quarters of finance executives expect generative AI to replace them

Survey reveals an expectation that GenAI will take over many of the finance executive roles currently held by people Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Improved rural connectivity set to unlock £8.8bn for British manufacturers

Economic modelling from Virgin Medio O2 reveals great rural revival with improved rural connectivity having the potential to unlock huge gains for British manufacturers Continue Reading

By

• Joe O’Halloran, Computer Weekly

Chancellor offers spending boost for IT buyers alongside AI and quantum investments

In his Autumn Statement, chancellor Jeremy Hunt announced a range of measures intended to boost investment in innovation and technology Continue Reading

By

• Bryan Glick, Editor in chief

Autumn Statement reveals more AI and quantum initiatives

With the government keen to position the UK as pro-innovation, the chancellor used the 2023 Autumn Statement to discuss more plans to support that ambition Continue Reading

By

• Cliff Saran, Managing Editor

An inside look at a Scattered Spider cyber attack

Threat researchers at ReliaQuest share the inside track on a Scattered Spider cyber attack they investigated Continue Reading

By

• Alex Scroxton, Security Editor

Executive interview: TechUK CEO Julian David on 10 years of change in UK IT

It’s 10 years since the UK technology trade association relaunched as TechUK – its chief executive looks back on a dramatic decade, and discusses what’s next for the UK tech sector Continue Reading

By

• Bryan Glick, Editor in chief

Palantir awarded NHS FDP data contract

NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners Continue Reading

By

• Alex Scroxton, Security Editor

Controversial Fujitsu contract with Post Office extended again

IT from Fujitsu is at the heart of the widest miscarriage of justice in UK history, yet the government keeps handing millions of pounds of taxpayers’ money to the IT giant Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The future of business software will put users front and centre

Today, quantum computing and AI; yesterday, cloud and blockchain. As sure as Moore’s law, there is always a Next Big Thing Continue Reading

By

• Richard Rosenberg

Republic of Korea deal adds to UK quantum momentum

The new agreement paves the way to greater collaboration on AI and quantum computing Continue Reading

By

• Cliff Saran, Managing Editor

CISA reveals how LockBit hacked Boeing via Citrix Bleed

As alarm grows around the world about the impact of the so-called Citrix Bleed vulnerability, Boeing has shared details of its experience at the hands of the LockBit ransomware crew Continue Reading

By

• Alex Scroxton, Security Editor

Nebulon upgrades SPU to Medusa2 with Nvidia DPU hardware

Nebulon aims to replace HCI with its OS on an offload card that it claims reduces server resource use by 25%. Medusa2 uses Nvidia DPU hardware and its own cloud control plane Continue Reading

By

• Antony Adshead, Storage Editor

World Wide Fund for Nature signs IT deal with Atos

Global conservation organisation will harness latest technologies to improve ability to predict risks to natural environment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Altman’s back at OpenAI. What next for Microsoft?

Fired and now rehired, Sam Altman returns to OpenAI, leaving a hole in Microsoft’s Advanced AI plans Continue Reading

By

• Cliff Saran, Managing Editor

organizational change management (OCM)

Organizational change management (OCM) is a type of change management framework for managing the effect of new business processes, changes in organizational structure, or cultural changes within an enterprise. Continue Reading

By

• Rahul Awati

Over half of SME cyber incidents now ‘malware-free’

The age of malware-driven cyber attacks may have peaked, at least when it comes to incidents affecting small and medium sized enterprises Continue Reading

By

• Alex Scroxton, Security Editor

OpenAI faces open revolt

Up to 95% of staff at the generative AI pioneer are thinking of quitting unless their former boss is rehired Continue Reading

By

• Cliff Saran, Managing Editor

Globe Telecom implements SaaS model to cut network power use

Comms tech provider’s artificial intelligence and machine learning-based energy efficiency offering deployed to reduce energy consumption across infrastructure while maintaining network performance Continue Reading

By

• Joe O’Halloran, Computer Weekly

Canada’s Mounties among government employees hit by LockBit

A LockBit attack on a specialist supplier of relocation services has engulfed multiple government agencies in Canada Continue Reading

By

• Alex Scroxton, Security Editor

Deputy prime minister heads up AI central government drive

The government has established a new initiative called i.AI in a bid to drive AI across the public sector to improve efficiency Continue Reading

By

• Cliff Saran, Managing Editor

The ‘application generation’ demands more from developers

The latest Cisco AppDynamics poll of consumers has identified a new breed of app user that has emerged post-pandemic Continue Reading

By

• Cliff Saran, Managing Editor

Why transparency and accountability are important in cyber security

If we accept that the humans who build technology and systems are naturally fallible and mistakes inevitable, and then deal with that with good grace, we could do much to improve cyber standards, writes Bugcrowd's Casey Ellis Continue Reading

By

• Casey Ellis

Can AI take education to a new level?

In this week’s Computer Weekly, we examine how large language models are being used to teach, support and assess students, enhancing education rather than impairing it. We look at how the AI revolution is impacting the semiconductor sector as the big tech companies put off server upgrades. And we find out how generative AI is changing the way enterprise software works. Read the issue now. Continue Reading

process innovation

Process innovation refers to a change in an existing operation or product that creates significant value for an organization. Continue Reading

By

• Rahul Awati
• Mary K. Pratt

Kingfisher develops AI-agnostic platform to power DIY assistant

The platform provides a framework for security and compliance and enables developers to test different large language models Continue Reading

By

• Cliff Saran, Managing Editor

JPMorgan Chase tops bank AI ranking

Report reveals that JPMorgan Chase is the world's top bank for AI, along with Capital One and Royal Bank of Canada, but Europeans are lagging behind Continue Reading

By

• Scarlet Charles

AI productivity gains could result in four-day weeks for millions

Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Cubbit DS3 Composer brings DIY cloud to object storage pool

Cubbit customers can now build and configure S3-compatible clouds from unused capacity and offer MSP-grade services with high levels of resilience, security and data sovereignty Continue Reading

By

• Antony Adshead, Storage Editor

Elected officials' lack of digital skills affects public services

A lack of digital skills and tech expertise among elected officials encourages government to contract out IT work instead of building up internal capacity, making the public sector increasingly reliant on outside knowledge to get things done Continue Reading

By

• Andrew Kersley

Software engineers worry about speaking out

A culture of fear exists in many software teams, preventing individuals from raising concerns over problems Continue Reading

By

• Cliff Saran, Managing Editor

Former OpenAI boss to lead Microsoft Advanced AI division

Shenanigans over the weekend have seen OpenAI’s former CEO join Microsoft and Twitch’s former CEO step in as OpenAI’s interim CEO Continue Reading

By

• Cliff Saran, Managing Editor

IT not ready for AI, Pure Storage survey finds

Storage, compute and networking hardware won’t cope without upgrades, and that often means total IT infrastructure overhaul Continue Reading

By

• Antony Adshead, Storage Editor

Security incident response teams are human, too

What goes into a good incident response plan, and what steps should security professionals take to ensure they are appropriately prepared for the almost inevitable attack, and secure buy-in from organisational leadership? Continue Reading

By

• Mandy Andress, Elastic

Enterprise beams up GenAI and consumer UX to make key applications fly

We look at how generative AI is changing the way enterprise software works Continue Reading

By

• Marc Ambasna-Jones

Digital Edge secures green loan for South Korea datacentre

The Singapore-based datacentre provider has secured its first green loan for its latest colocation facility in Incheon Continue Reading

By

• Aaron Tan, TechTarget

CW APAC: Trend Watch: Generative AI in APAC

Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it’s being deployed in healthcare, Australia’s GenAI journey, the technology’s relationship with the cloud and Red Hat’s issues with source code. Continue Reading

US civil society groups demand better conditions for AI workers

Some 24 US civil society groups and unions and have written a letter to the US Senate asking for action to improve the working conditions of the people who train and maintain their artificial intelligence systems Continue Reading

By

• Scarlet Charles

Walmart’s enterprise software: A Computer Weekly Downtime Upload podcast

We speak to Walmart’s David Glick about the build/buy debate and how the retailer works with large language models Continue Reading

By

• Cliff Saran, Managing Editor

Microsoft and Meta quizzed on AI copyright

Large language models are trained using vast amounts of public data – but do the hyperscalers comply with copyright laws? Continue Reading

By

• Cliff Saran, Managing Editor

Capgemini and Heathrow strike deal to enhance passenger experience

Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading

By

• Scarlet Charles

Does third-party support make sense?

We speak to a Rimini Street customer about their experience of managing an Oracle ERP Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Walmart’s David Glick discusses technology scale

We speak to Walmart’s head of enterprise business services about managing IT and technology innovation at the retailer Continue Reading

By

• Cliff Saran, Managing Editor

managerial grid model (The Blake and Mouton Managerial Grid model)

The managerial grid model was developed by Robert R. Blake and Jane S. Mouton in the 1960s to help companies and individuals analyze and improve management styles. Continue Reading

By

• Mary K. Pratt

Royal Mail spent £10m on cyber measures after LockBit attack

Royal Mail has spent approximately £10m on recovery and improved cyber resilience measures in the wake of the January 2023 LockBit ransomware attack Continue Reading

By

• Alex Scroxton, Security Editor

Workato CEO calls for new automation mindset

Workato CEO Vijay Tella urges organisations to go beyond the ‘mechanistic glue’ of automating manual processes and embrace a new automation mindset that focuses on transforming their business Continue Reading

By

• Aaron Tan, TechTarget

Outgoing police tech watchdog warns of declining oversight

The outgoing biometrics and surveillance camera commissioner for England and Wales discusses police deployment of powerful new surveillance technologies, and the declining state of oversight in this area Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Cancer Research UK uses AWS for payments and trial search function

Charity Cancer Research UK has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials Continue Reading

By

• Clare McDonald, Business Editor

Interview: Dan Huddart, CTO, Homeprotect

After building up experience in the insurance sector, Homeprotect’s chief technology officer sought the freedom to innovate being offered at the rapidly scaling company Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Luxembourg-based cloud provider aims to transform the AI landscape in Europe

Gcore runs cloud services worldwide, which gives it a front-row seat for observing global computing trends, and now the company expects to lead one of the major trends in Europe Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Ransomware gang grasses up uncooperative victim to US regulator

The ALPHV/BlackCat ransomware gang has added a new tactic to its playbook, going to ever more extreme lengths in search of a pay-off Continue Reading

By

• Alex Scroxton, Security Editor

British Library’s Halloween cyber scare was ransomware

The British Library has provided an update on an ongoing cyber incident affecting its systems, confirming it to be the result of a ransomware attack Continue Reading

By

• Alex Scroxton, Security Editor

Microsoft ignites chip journey with AI accelerators

The company used its annual Ignite conference to showcase the work it is doing to optimise AI and make more energy-efficient hardware Continue Reading

By

• Cliff Saran, Managing Editor

Post Office scandal inquiry postpones more key witness hearings

Yet more witness hearings are cancelled due to the Post Office's late disclosure of documents Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BlackCat affiliate seen using malvertising to spread ransomware

Researchers at eSentire identified a wave activity from an ALPHV/BlackCat ransomware affiliate which has adopted a somewhat unusual approach to delivering its locker Continue Reading

By

• Alex Scroxton, Security Editor

November Patch Tuesday heralds five new MS zero-days

Microsoft pushes fixes for five new zero-days in its latest monthly update Continue Reading

By

• Alex Scroxton, Security Editor

US government reinforces ICBC hack link to Citrix Bleed

US Treasury adds weight to reports that a ransomware gang gained access to the systems of Chinese bank ICBC by exploiting a critical Citrix flaw Continue Reading

By

• Alex Scroxton, Security Editor

DPU 101: What are DPUs, what do they do, and who supplies them?

We look at data processing units, the latest in a line of hardware offload devices that emerged in the era of composable infrastructure. They come as hardware and even in the cloud Continue Reading

By

• Antony Adshead, Storage Editor

Million Brits could lose access to bank branch if closure rate continues

Even people in urban constituencies could lose access to a local bank branch, according to research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Engineers slash RPO/RTO as they swap tape for Rubrik backup

Frankham Group ditches archaic tape backup and deploys Rubrik backup appliances and remote disaster recovery facility. Meanwhile, the engineering group assesses a move to the cloud Continue Reading

By

• Antony Adshead, Storage Editor

AMD survey finds AI hardware lacking in many IT departments

Global survey finds that IT leaders are finding it hard to keep up with the pace of change in AI Continue Reading

By

• Cliff Saran, Managing Editor

Fast-acting cyber gangs increasingly disabling telemetry logs

Sophos guidance for security practitioners and defenders highlights a growing trend for threat actors to disable or wipe telemetry logs to cover their tracks Continue Reading

By

• Alex Scroxton, Security Editor

Francis Maude calls for GDS and CDDO to merge

Review into the civil service by the former Cabinet Office minister says the two organisations should become one entity to avoid sending mixed signals around accountability and leadership Continue Reading

By

• Lis Evenstad

Are firms using mergers and acquisitions to inherit talent?

Getting the right tech skills is proving increasingly difficult for businesses, so some are resorting to combining companies to find the industry’s existing talent – but what are the pros and cons? Continue Reading

By

• Cath Everett

What’s the smart way of moving forward with artificial intelligence?

Don’t try to use AI to solve everything at once – be clear about what specific use cases you want Continue Reading

By

• George Lynch, NashTech

The UK AI Safety Summit – what did it achieve?

In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading

workflow

Workflow is the series of activities that are necessary to complete a task. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Mary K. Pratt

Australia’s public cloud spending to hit A$23bn in 2024

Spending on public cloud services in Australia will reach 50% of the total addressable market for the first time in 2024, according to Gartner Continue Reading

By

• Aaron Tan, TechTarget

Rogue state-aligned actors are most critical cyber threat to UK

The prospect of rogue nation-state-aligned attackers bringing down the UK’s critical infrastructure is keeping the NCSC up at night Continue Reading

By

• Alex Scroxton, Security Editor

Why digital leaders should build their personal branding

Prioritising the development of personal branding can help your organisation attract talented people Continue Reading

By

• Francine Beleyi , Nucleus of Change

Lloyds Bank warns over rising threat of crypto scams

Report by Lloyds Banking Group finds there has been a 23% increase in cryptocurrency scams in 2023 compared with last year, targeting mostly younger investors Continue Reading

By

• Scarlet Charles

Victims’ legal action over 2015 Carphone Warehouse breach moves forward

A class action against Currys Retail over the 2015 data breach of Carphone Warehouse customers has been granted permission to move forward in the courts Continue Reading

By

• Alex Scroxton, Security Editor

Shawbrook Bank slashes mortgage processing time through low code

Specialist business lending and savings bank is using Pegasystems’ low-code platform to rewrite and automate the customer journey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gartner: Modernising legacy applications for cloud-native success

Tips for moving existing enterprise applications to a cloud-native architecture Continue Reading

By

• Eklove Mohan