IT management

CIO interview: Keep Britain Tidy head of IT Rich Kavanagh on social media strategy

Keep Britain Tidy's head of ICT, Rich Kavanagh, tells Computer Weekly how the charity is successfully using social networking tools to interact with citizens and supporters. Continue Reading

By

• Angelica Mari

Demand for e-commerce skills spikes 158% as retailers expand multi-channel services

Retail sector demand for IT professionals with e-commerce skills has more than doubled in the past year. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Twitter opens London office amid Premier League footballer super-injunction storm

Microblogging site Twitter is preparing to open an office in London as it faces potential legal sanctions after users flouted a UK super-injunction granted to a Premier League footballer. Continue Reading

By

• Warwick Ashford, Senior analyst

Dell hires UK staff to grow enterprise services

Dell plans to hire more UK staff for its enterprise services division by the end of June 2011. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Cabinet Office names ex-Guardian head Mike Bracken as director of digital

The Guardian's former head of digital Mike Bracken has been appointed the government's director of digital at the Cabinet Office. Continue Reading

By

• Kathleen Hall, TechTarget

Microsoft attempts to cement Azure values at TechEd Atlanta

"Cloud Power Delivered" is the subtitle of this year's Microsoft TechEd conference, held in Atlanta and attended by around 10,000 IT professionals and developers. Tim Anderson reports from the event. Continue Reading

By

• Tim Anderson

Is the NHS National Programme for IT terminally ill?

A damning report from the National Audit Office (NAO) has revealed the woeful state of the NHS National Programme for IT (NPfIT), nine years after the hugely ambitious project was launched. Continue Reading

By

• Kathleen Hall, TechTarget

Cognizant steps up business consultancy push in Europe

Cognizant is searching for someone to run its business consultancy operation in Europe as it attempts to emulate the growth rates of its IT services business. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dell posts 177% profit boost after increasing enterprise sales

Dell has boosted profits by 177% since last year after increasing sales to enterprise customers. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Future of NHS National Programme for IT in critical condition following NAO report

The remaining NHS National Programme for IT could be scrapped entirely, as the project's aim to deliver electronic records for every patient has fallen far below expectations, according to a National Audit Office report. Continue Reading

By

• Kathleen Hall, TechTarget

Government vigilance steps up after George Osborne reveals extent of cyber attacks

Security experts have called for UK government departments to be vigilant after chancellor George Osborne revealed that 20,000 e-mails are sent by hostile intelligence agencies to the UK government each month. Continue Reading

By

• Warwick Ashford, Senior analyst

IBM qualification courses rolled out in Scottish universities

IBM has introduced qualification courses for its Power systems and System z mainframes throughout Scottish universities and colleges. Continue Reading

Multinationals show growing interest in cloud computing, survey reveals

Multinational corporations have significantly increased their take-up of cloud services over the past year, research by analyst firm Ovum reveals. Continue Reading

By

• Bill Goodwin, Computer Weekly

The Guardian restructures IT department as digital director steps down

The Guardian is merging its technology development and product management functions to create a new digital development department. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Banks create roadmap for IT outsourcing

Stability is returning after the recent economic meltdown and banks are leading the way with a new approach to IT outsourcing which could become a roadmap for other sectors to follow. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

US Attorney General Eric Holder dashes hope of UK trial for hacker Gary McKinnon

US authorities are still insisting that self-confessed UK hacker, Gary McKinnon, face a US court, despite ongoing efforts to have the trial in the UK. Continue Reading

By

• Warwick Ashford, Senior analyst

White House proposes cyber network security legislation

The White House has proposed cyber security legislation to protect the US government and private computer systems from millions of daily cyber attacks. Continue Reading

By

• Warwick Ashford, Senior analyst

Analysis: Will Android dominance increase IT security threats for business?

The Android Market is forecast to become the world's biggest mobile content platform by August 2011, according to research by mobile application research firm Distimo. Continue Reading

By

• Warwick Ashford, Senior analyst

MPs told of flawed Oracle iSupplier project at Department of Work and Pensions

A flawed implementation of Oracle iSupplier at the Department of Work and Pensions has been highlighted in written evidence to MPs. Continue Reading

By

• Cliff Saran, Managing Editor

BT to become a public sector network service provider

BT Wholesale is set to become a key supplier to Government Conveyance Network services which will interconnect the Cabinet Office's Public Sector Network services. Continue Reading

By

• Cliff Saran, Managing Editor

Outsourcing contracts cost businesses more than expected, finds Lieberman survey

Most IT outsourcing contracts turn out more expensive for businesses than were initially anticipated. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Carphone Warehouse founder hailed as UK's first digital billionaire

Charles Dunstone, the man who started Carphone Warehouse, was named as the UK's first digital billionaire by the 2011 Sunday Times rich list. Continue Reading

By

• Angelica Mari

Hackers plan third attack on Sony

Hackers are planning a third attack on Sony in retaliation for its handling of the PlayStation Network and Online Entertainment services data breaches, according to US reports. Continue Reading

By

• Warwick Ashford, Senior analyst

What cloud risks should business consider after Amazon's EC2 outage?

Amazon's recent outage has raised questions over the reliability of cloud services. If Amazon, with its global reach, cannot get IT right, how can CIOs expect other operators to cope? Jenny Williams investigates. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Capita integrates hospital IT for Maidstone and Tunbridge Wells NHS Trust Pembury site

Capita has installed an integrated IT system to support an NHS Trust's move from two to one hospital. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Seven steps to successful negotiation for IT buyers

Nigel Owen of training consultancy Huthwaite International provides some key tips for benefiting both seller and buyer when negotiating a sale or purchase. Continue Reading

By

• Nigel Owen

Case study: Examples and Results from the Hotel, Online, Retail, and Consumer Products Industries

A popular lodging company, with several thousand locations around the world, needed to improve the conversion rate for booking rooms on its own Web site vs. on online travel agency sites. Web-savvy customers, searching for the best deals, were finding and booking lower rates on the online travel agency sites. That resulted in the lodging company needing to pay substantial fees to those sites. Over time, customers became educated to book on the third-party intermediary sites, not on the company’s site. Continue Reading

IT professionals willing to sacrifice cash for more time off

IT professionals are increasingly attracted to the prospect of a shorter working week and are prepared to sacrifice thousands of pounds to get it. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Millions apply for Olympic tickets despite site crash

Around 20 million last-minute ticket applications were made for the London 2012 Olympics despite a surge in demand causing the website to crash. Continue Reading

By

• Kathleen Hall, TechTarget

MoD spends £6.6m on mobile phones

The Ministry of Defence spent £6.6m on mobile phones and contract charges for ministers, members of the armed forces and civil servants last year. Continue Reading

By

• Kathleen Hall, TechTarget

HSBC Insurance works with IBM to solve Solvency II

HSBC Insurance in the UK is using IBM Global Services to support its European Solvency... Continue Reading

By

• Cliff Saran, Managing Editor

Technology boosts savings at WHSmith

Retailer WHSmith says it has delivered savings thanks to IT improvements and tight cost management. Continue Reading

By

• Angelica Mari

Global cloud market to reach $240bn by 2020

The global cloud market is set to explode in the next 10 years, growing from $40.7bn in 2011 to more than $241bn in 2020, according to Forrester Research. Continue Reading

By

• Kathleen Hall, TechTarget

Implement job rotation for team motivation, productivity

Indian CXOs are increasingly experimenting with job rotation for team motivation and productivity. Find out why job rotation helps, and how M&M practices it. Continue Reading

By

• VS Parthasarthy

Making your PC fleet green

Planning for your computer fleet to satisfy the increasing need for environmental friendliness isn't as tough as it sounds. Here are five things CIOs can do. Continue Reading

By

• Anthony Caruana

5 non-monetary rewards for your IT teams

Non-monetary rewards are an effective way to motivate employees. Learn five non-monetary rewards that CIOs can make use of to motivate their teams. Continue Reading

By

• Arun Gupta, Cipla

Data champion: Decoding role and responsibilities

Data champion is the new buzz word. As companies invest in BI and DW, a data champion is becoming important to ensure returns on these investments. Continue Reading

By

• Preetham Shankar

UK IT staff increasingly seeking work abroad

The majority of UK IT professionals would consider migrating abroad to pursue higher quality work and salaries, a recruitment firm warns. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Infosec 2011: APT attacks a real threat to business, says security panel

Advanced Persistent Threats are a reality and cannot be dismissed as a myth or media hype, according to a panel of experts debating the top threats at Infosecurity Europe 2011 in London. Continue Reading

By

• Warwick Ashford, Senior analyst

Infosec 2011: Policy is only way to deal with social media, say security professionals

The best and only way organisations can deal with the use of social media is through robust policies and user aware campaigns Continue Reading

By

• Warwick Ashford, Senior analyst

Infosec 2011: Cisco announces new tools for securing the mobile enterprise

Cisco has introduced new security products to its Borderless Networks portfolio to help IT departments manage mobile devices, changing workforce habits and the impact of video on the network. Continue Reading

By

• Warwick Ashford, Senior analyst

Growth of NFC to drive overhaul of Chip and PIN equipment

The growth of near-field communication (NFC) in the UK will drive the replacement of retailers' Chip and PIN point of sale (PoS) equipment, according to an analyst. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Case study: Bell Canada rings up big revenues with Infor CRM

Bell Mobility, a division of Bell Canada Enterprises, implemented an Infor customer relationship management solution, Interaction Advisor, and worked with Infor to transform Bell Mobility’s two call centers - with a combined 550 customer service representatives (CSRs) - into selling centers. Continue Reading

The start of an era

The article below is the editorial leader column from the last ever printed issue of Computer Weekly magazine. If you like nostalgia, you may want to treasure the magazine you hold in your hands ... Continue Reading

By

• Bryan Glick, Editor in chief

Computer Weekly marks the end of an era as a new one begins

The first issue of Computer Weekly magazine in 1966 marked the start of an era in the UK IT industry - the first ever weekly technology publication. This is the story of how it all began. Continue Reading

By

• Cliff Saran, Managing Editor

Declining PC market threatened by tablet popularity

The PC market has continued to decline after delays in refresh cycles and increased purchases of tablet devices, according to research. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Forrester Research: Marketing is an IT spending blackhole

Analyst Forrester Research is holding a roundtable meeting to bring together chief marketing officers and chief information officers, in a bid to bridge the divide between IT and marketing departments. Continue Reading

By

• Cliff Saran, Managing Editor

Building an Olympics network

Preparation is clearly the key to Olympic success, as players on 27 July 2012 will see years of finely honed practice condensed into one gruelling fortnight Continue Reading

By

• Kathleen Hall, TechTarget

Infosec 2011: Charity sector shows the way to balance budget and security

Tackling security project by project is an effective way of securing data on a limited budget, says Matt Holland, head of information security at children's charity NSPCC. Continue Reading

By

• Warwick Ashford, Senior analyst

Developer renews court battle to claim 50% of Facebook

A New York developer has renewed his court battle in claiming at least a 50% share of Facebook almost a year after his first attempt stalled. Continue Reading

By

• Warwick Ashford, Senior analyst

Tesco uses customer data to stride ahead of competition

Fresh insights from customer data allowed Tesco to meet consumers' needs faster and more accurately, growing Tesco's market capitalisation 10-fold in eight years while its chief competitors' market value fell, the retailer's former CEO Sir Terry Leahy said on Tuesday. Continue Reading

By

• Ian Grant

ICO slams Cabinet Office and MoD for slow FOI responses

The Information Commissioner's Office (ICO) has criticised the Cabinet Office and the Ministry of Defence for failing to reduce the time they take to respond to Freedom of Information (FOI) requests. Continue Reading

By

• Kathleen Hall, TechTarget

Infosec 2011: Compliance the biggest security juggernaut, says security expert

The biggest security compliance juggernaut for businesses is concentrating on achieving compliance rather than changing they way they work, says Des Ward, president of the Cloud Security Alliance UK and Ireland chapter. Continue Reading

By

• Warwick Ashford, Senior analyst

Manageability issues impede adoption of virtualisation

Virtual infrastructure management challenges are hindering the adoption of virtualisation within businesses, according to research. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Copyright holders formulate ISP piracy website blocking scheme

Copyright holders are urging UK internet service providers to block illegal file-sharing sites. Continue Reading

By

• Warwick Ashford, Senior analyst

CIOs need IT governance rethink

CIOs will need to rethink their IT governance policies as employees turn to social media tools to collaborate at work, according to research from analyst group Gartner. Continue Reading

By

• Bill Goodwin, Computer Weekly

Motivated, information security policye-aware employees are the best defence

Keeping employees motivated is the best way to ensure you have satisfied customers, and if it is an employee's responsibility to keep the customers happy,...

 Continue Reading

By

• Chris Parker

In 1966 England won the World Cup and Computer Weekly launched the world's first weekly IT newspaper

After 45 years in print, Computer Weekly, the award-winning title for senior IT decision-makers, is to become a 100% online publication. Here is a celebration of 45 years in print. Continue Reading

By

• Cliff Saran, Managing Editor

Sophisticated cyber thieves behind Epsilon data breach, says parent company

US marketing firm Epsilon was hit by one of the biggest data thefts to date, the work of highly sophisticated cyber thieves, says parent company Alliance... Continue Reading

By

• Warwick Ashford, Senior analyst

Dell set to unveil cloud plans

Dell is due to make a global announcement later today, where it is expected to unveil its plans for cloud computing. Continue Reading

By

• Cliff Saran, Managing Editor

Sex offence technology helps business avoid legal liability

Technology that cross references image hash codes against child sexual abuse material will help businesses avoid legal liability. Continue Reading

By

• Warwick Ashford, Senior analyst

City of York falls foul of data protection act following printer mix-up

The City of York Council has fallen foul of the Data Protection Act after having accidentally disclosed personal data following a printer mix-up. Continue Reading

By

• Kathleen Hall, TechTarget

Immigration cap will not stem flow of IT workers to UK on ICT visas

The immigration cap, which comes into force on 6 April 2011, will have little effect on the number of economic migrants entering the UK because businesses can continue to use the uncapped Intra Company Transfer (ICT) scheme to access skills, according to Migration Watch. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

RSA discloses phishing-attack data breach details

RSA, the security division of EMC, has revealed the firm's data breach in mid March was the result of a spear phishing attack. The spear phishing attack exploited an Adobe Flash vulnerability that was unpatched at the time. Continue Reading

By

• Warwick Ashford, Senior analyst

The power of ICT and its multiplier effect

Meet Michael Hedley, National Policy Manager for the Australian Information Industry Association (AIIA). Continue Reading

By

• Merri Mack

CSC to acquire troubled NHS supplier iSoft

IT services giant CSC has agreed to acquire troubled healthcare software firm iSoft after the latter suspended shares and put itself up for sale last week. Continue Reading

By

• Kathleen Hall, TechTarget

Sex discrimination rife in IT, says report

Gender discrimination against women is rife in the IT sector, a report says. Continue Reading

By

• Ian Grant

Exclusive interview: Deputy government CIO Bill McCluggage on the new government IT strategy

Bill McCluggage, deputy government CIO, talks exclusively to Computer Weekly about the changes in the government's new IT strategy. Continue Reading

By

• Kathleen Hall, TechTarget

Secure your SCADA architecture by separating networks

Many critical national infrastructure systems include supervisory control and data acquisition (SCADA) functionality. These systems can be viewed as the set of software, computers and networks that provide remote co-ordination of controls systems for tangible infrastructures such as power generation systems, chemical plants, manufacturing equipment and transportation systems Continue Reading

By

• Edward Amoroso

Building a business case for a green data centre

New mandatory initiatives have recently come into play in the U.K., pushing the idea of “greening up” the data centre higher on every companies’ priority list. Volume 1 of the Virtual Data Centre e-zine gives an overview of how these environmental regulations affect U.K. businesses and what can happen if they don’t comply. The issue also details how data centre operators can institute energy-saving initiatives and strategies to lower CO2 emissions, reduce their facilities’ carbon footprint, and avoid steep compliance penalties - all while saving their companies a few pounds. Continue Reading

5 data mining techniques for optimal results

Faulty data mining makes seeking of decisive information akin to finding a needle in a haystack. Here are some tips to tweak your data mining exercises. Continue Reading

By

• Sunil Dutt Jha

Microsoft publishes report on its Security Development Lifecycle

Microsoft has published a new report that outlines nine years of progress in developing, improving and sharing the Security Development Lifecycle (SDL) process. Continue Reading

By

• Warwick Ashford, Senior analyst

Dear Phil Pavitt, this one is for you

How often do you, as an IT leader, tell people in other parts of the business what you have achieved? For many IT folk, that sort of self-promotion doesn't always come naturally - and often that ... Continue Reading

By

• Bryan Glick, Editor in chief

SMB IT spending seeing significant growth

Small and medium businesses (SMBs) are increasing IT budgets and recruiting more IT skills Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Communication skills more important than technical know-how for IT jobs, say IT graduates

Most IT graduates think technical skills are the least important for IT jobs, according to a survey. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Troops in danger as outdated systems at the MoD reach meltdown

Outdated IT systems at the The Ministry of Defence (MoD) are reaching meltdown, with the risk of seriously affecting troops' ability to carry out operations, a National Audit Office report has found. Continue Reading

By

• Kathleen Hall, TechTarget

Government puts open source at the heart of its new IT strategy

The government has launched its much-anticipated new IT strategy, highlighting open source and a promise that the coalition will do things better. Continue Reading

By

• Kathleen Hall, TechTarget

Marks & Spencer extends Cognizant outsourcing deal

UK retailer Marks & Spencer (M&S) has expanded its outsourcing relationship with offshore IT service provider Cognizant, which extends a deal signed in 2009. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Spotify hit by malicious ads

Spotify, the popular streaming music service, has been displaying malicious advertisements to users of its Free version. Continue Reading

By

• Warwick Ashford, Senior analyst

MoJ signs £22m shared services deal with Accenture

The Ministry of Justice (MoJ) has signed a £22m contract with Accenture to implement shared services across its human resources, payroll, finance and procurement operations for the next five years. Continue Reading

By

• Kathleen Hall, TechTarget

Businesses spend over £600k a week on data security abroad

Companies are spending up to £624,000 a week to secure their most sensitive business data abroad, a study has revealed. Continue Reading

By

• Warwick Ashford, Senior analyst

ITC agrees to review patent ruling against Eastman Kodak

The International Trade Commission (ITC) has announced that it will review an earlier ruling in a patent dispute between Kodak Eastman and mobile handset makers Apple and Research in Motion (RIM). Continue Reading

By

• Warwick Ashford, Senior analyst

Facebook Studio woos advertisers with campaign comparison tool

Facebook is to launch a site to enable advertisers to view and comment on advertising campaigns on the social networking site. Continue Reading

By

• Warwick Ashford, Senior analyst

European Commission clears Atos bid for Siemens IT

The European Commission has cleared the proposed €850m acquisition of Siemens' IT Solutions and Service (SIS) by French IT service provider Atos Origin. Continue Reading

By

• Ian Grant

Police switch to Sprint ii for IT procurement

Police forces in England and Wales are having to switch IT procurement from the Buying Solutions' CITHS framework to the SPRINT ii agreement. Continue Reading

By

• Paul Kunert

Announcing the CW500 Club online community

Computer Weekly is pleased to announce the launch of the CW500 Club online community Continue Reading

By

• Bryan Glick, Editor in chief

Hackers steal member email details from TripAdvisor site

A number of TripAdvisor members may receive spam after hackers stole email details from the travel website. Continue Reading

By

• Jenny Williams, University of Gloucestershire

SAP combines GRC and BI in new platform

SAP has launched a new governance, risk and compliance platform that combines and integrates existing GRC and business intelligence technologies. Continue Reading

By

• Warwick Ashford, Senior analyst

Budget 2011: UK public worried spending cuts will impact data security

A large proportion of the UK public is worried that government spending cuts will have a negative effect on data security, a survey has revealed. Continue Reading

By

• Warwick Ashford, Senior analyst

What is the cost of developing apps for mobile marketplaces?

Targeting consumers through smartphone apps is proving to be a good business bet. Jenny Williams reports on the costs of creating apps for different mobile marketplaces. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Tim Berners-Lee to help protect net neutrality in UK

Web inventor Tim Berners-Lee is to work with the Broadband Stakeholders Group to ensure the UK works towards a more open internet. Continue Reading

By

• Ian Grant

RSA hit by advanced persistent threat attacks

RSA, the security division of EMC, has revealed that attackers have stolen information from the company's IT systems Continue Reading

By

• Warwick Ashford, Senior analyst

Government Digital Service launched to oversee Whitehall websites

Whitehall has set up a new organisation to oversee moves to improve the digital delivery of public services. Continue Reading

By

• Bryan Glick, Editor in chief

DWP cancelled £300m Fujitsu deal over transition deadline failures

The decision by the Department for Work and Pensions (DWP) to cancel a £300m desktop support deal with Fujitsu before it even began will lead many in the public sector to question some IT suppliers' ability to deliver on their sales pitch. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ban threat looms for Blackberry services as India demand corporate data access

India could block Research in Motion (RIM) from 31 March 2011 after government officials expressed dissatisfaction with access to Blackberry services. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Trusteer debuts no-software malware protection

Secure web access firm Trusteer has announced a web login and transaction monitoring service to detect malware without installing software. Continue Reading

By

• Warwick Ashford, Senior analyst

RIM urges Blackberry users to disable Javascript after web browsing vulnerability revealed

Research in Motion (RIM) is advising Blackberry smartphone users to disable Javascript to protect against a security vulnerability in its web browser. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Deutsche Bank uses social CRM to fine-tune corporate banking

Social media is driving product development at Deutsche Bank. The banking giant is using web 2.0 technologies to engage with 1,000 of its corporate customers, to find out how it can make corporate banking run more smoothly. Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Marcus East, Comic Relief

In the run-up to Comic Relief's Red Nose Day on Friday 18 March, head of future media and technology Marcus East is having a frantic week - but we managed to take a few minutes of his time to get an update on IT preparations for the event. Continue Reading

By

• Angelica Mari

Department for Work and Pensions cancels £300m Fujitsu contract

The DWP cancelled its desktop support contract with Fujitsu before it passed to the supplier from incumbent HP. Continue Reading

By

• Kathleen Hall, TechTarget