IT management

CSC closes acquisition of iSoft ahead of NHS IT contract renegotiations

Outsourcing provider CSC has closed the acquisition of beleaguered healthcare application provider iSoft for $189m (£115m). Continue Reading

By

• Kathleen Hall, TechTarget

CIO interview: Michael Foster, European vice-president of IT, FedEx Express

What role should IT play in business? This is the question Michael Foster, vice-president of IT at Fedex Europe, tackles at the global courier. Cliff Saran reports. Continue Reading

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• Cliff Saran

What is big data and how can it be used to gain competitive advantage?

Cliff Saran discovers how big data can deliver big business benefits without excessive IT investment Continue Reading

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• Cliff Saran, Managing Editor

Former government CIO John Suffolk joins Huawei as head of cybersecurity

Former government CIO John Suffolk has joined China-based IT company Huawei as global head of cybersecurity. Continue Reading

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• Kathleen Hall, TechTarget

The PASC report on government IT: a cause for cynicism and optimism

Computer Weekly has to declare a conflict of interest when it comes to writing about yet another report from some branch of Parliament that issues scathing criticisms of government IT. Frankly, if ... Continue Reading

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• Bryan Glick, Editor in chief

Government axes 376 more websites

The government has axed nearly half of its websites since June last year, following recommendations that all digital public services should be under one URL. Continue Reading

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• Kathleen Hall, TechTarget

Why the High Court ruling in the Newzbin2 case is such a big deal

The creative industries have welcomed the UK High Court ruling that BT must block access to pirated content aggregator site Newzbin2, but why is the ruling seen as such a game changer? Continue Reading

By

• Warwick Ashford, Senior analyst

Starting from scratch - the SMB CIO

The role of CIO is usually associated with large companies with lots of technology and several IT staff. But that's not always the case. Continue Reading

By

• Anthony Caruana

Highlights from 'A recipe for rip-offs' - the Select Committee report on government IT

The Public Administration Select Committee has published a scathingly critical report on government's use of IT. We've chosen a selection of the highlights from the report. Continue Reading

By

• Bryan Glick, Editor in chief

ElasticStack delivers cloud with SAN-resilient storage on commodity hardware

Cloud platform provider ElasticStack has refined its software to deliver a cloud platform with resilient storage using low-cost commodity hardware... Continue Reading

By

• Warwick Ashford

KLM deploys RightNow natural language search for mobile website

KLM Royal Dutch Airlines has rolled out software-as-a-service provider RightNow's CX Intent Guide on its mobile website. Continue Reading

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• Jenny Williams, University of Gloucestershire

Virgin Media sees small drop in business sales, and loses 18,000 broadband users

Cable telecoms supplier Virgin Media has reported a small drop in business revenue for its second quarter, while the firm also revealed it has lost 18,000 broadband users... Continue Reading

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• Bryan Glick, Editor in chief

Computer glitch halts Post Office card transactions

Customers have been unable to complete card transactions at the Post Office after a computer glitch across all branches... Continue Reading

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• Jenny Williams, University of Gloucestershire

Tate museum group chooses Drupal and cloud hosting for new website

The Tate museum group is scrapping the use of HTML code in favour of open source content management platform Drupal... Continue Reading

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• Jenny Williams, University of Gloucestershire

Computer Club for Girls (CC4G) encourages 84% of school girls to consider IT career

The E-Skills UK Computer Club for Girls (CC4G) aims to encourage more women into technology-related careers by providing school girls with computing classes related to their interests, such as art ... Continue Reading

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• Jenny Williams, University of Gloucestershire

IT industry salaries rise 7.5% in 2011

Salaries for IT professionals have risen by 7.5% to reach an average wage of over £46,000 in 2011... Continue Reading

By

• Jenny Williams, University of Gloucestershire

UK confirms international cyber rules conference

UK foreign secretary William Hague has confirmed that the government is to host an international conference on cyberspace in London on 1 and 2 November 2011. Continue Reading

By

• Warwick Ashford, Senior analyst

US House of Representatives committee approves cybersecurity standards bill

The US House of Representatives has passed a bill designed to increase education, research and development to counteract cyberthreats. Continue Reading

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• Warwick Ashford, Senior analyst

Businesses should prepare for Web 3.0, says Booz&Co

The next generation of web technology will transform the way businesses work within five to ten years, research by management consulting firm Booz&Co predicts. Continue Reading

By

• Bill Goodwin, Computer Weekly

Automated web application attacks are the top security threat, study reveals

Websites are attacked about 27 times an hour or once every two minutes on average, peaking at 25,000 attacks a minute or seven a second, according to research... Continue Reading

By

• Warwick Ashford

US court gives Oracle another chance to put its patent case against Google

A US judge has rejected Oracle's claim for $2.6bn in damages from Google for infringing Java patents, but has given Oracle the chance to come up with a more reasonable claim... Continue Reading

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• Warwick Ashford, Senior analyst

DWP asks system integrators to list SME contractors to open up public sector deals

The Department for Work and Pensions is asking its systems integrators to list the number of SMEs in their supply chains, in a move designed to open up more public sector contracts to small businesses. Continue Reading

By

• Kathleen Hall, TechTarget

British Computer Society – the case for change

A year on from the BCS extraordinary general meeting (EGM), Amit Bhagwat looks at how BCS has evolved, why the EGM came about and gave the results that it did, what has followed since and, how BCS might consider its future from here. Continue Reading

By

• Amit Bhagwat

Hacking group Anonymous claims to have hacked into NATO servers and stolen data

Hacking group Anonymous has claimed to have hacked into NATO servers, according to the Blottr.com news service. Continue Reading

By

• Warwick Ashford, Senior analyst

Trend Micro aims to secure consumer mobile devices for enterprises

Security firm Trend Micro has announced an enterprise mobile management product to help organisations integrate consumer devices into an enterprise environment in a secure way. Continue Reading

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• Warwick Ashford, Senior analyst

(ISC)² publishes official guide to CSSLP

Information security body (ISC)² has published the only official guide to the Certified Secure Software Lifecycle Professional (CSSLP) certification. Continue Reading

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• Warwick Ashford, Senior analyst

Data breach at York University highlights urgency of security checks, says ICO

The University of York's accidental breach of thousands of students' personal data points to a need for improved security checks, according to the Information Commissioner's Office. Continue Reading

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• Warwick Ashford, Senior analyst

Is there an alternative to female quotas for management boards?

Should companies be made to appoint a certain number of women to their boards in order to break the glass ceiling? Continue Reading

By

• Maggie Berry

Carphone Warehouse uses business process management to increase customer satisfaction

Retailer Carphone Warehouse is claiming a 25% jump in its customer satisfaction ratings after investing in BPM software to help staff deal with sales, queries and complaints. Continue Reading

By

• Bill Goodwin, Computer Weekly

Sainsbury’s debuts mobile shopping site

Retailer Sainsbury's has launched a mobile version of its website to extend its commerce platform to additional channels. The optimised mobile site is built using a mobile platform provided by Usablenet. The platform provides access to over 15,000 Sainsbury's products for purchase. Continue Reading

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• Jenny Williams, University of Gloucestershire

Public-funded bodies must open data, transparency chief tells Demos

All bodies in receipt of public sector funding should be made to open up their data, said Tim Kelsey, the government's adviser on transparency and open data. Continue Reading

By

• Kathleen Hall, TechTarget

CIO interview: Phil Pavitt, HM Revenue & Customs

HM Revenue & Customs CIO Phil Pavitt talks to Computer Weekly about the biggest and most challenging tasks in public sector IT. Pavitt discusses his overhaul of the department's IT; tackling spending cuts; public sector IT strategy and the role of cloud, open source and agile development - and how IT suppliers have failed government IT. Continue Reading

By

• Bryan Glick, Editor in chief

Central government staff lack skills in IT

A significant proportion of civil servants lack skills in areas such as IT, a National Audit Office report has found. Continue Reading

By

• Kathleen Hall, TechTarget

HMRC saves £21m with first centralised government procurement contract

The government has awarded its first centrally managed contract for print services at HMRC with outsourcing company Williams Lea. The deal is expected to save £21m, replacing 140 contracts with one. Continue Reading

By

• Kathleen Hall, TechTarget

Cisco to axe 10,000 jobs

Cisco Systems may cut as many as 10,000 jobs, roughly 14% of its workforce, to combat weak profit growth, according to Bloomberg. Continue Reading

By

• Kathleen Hall, TechTarget

Infosys changes name and splits into four vertical sector divisions

Infosys has split itself vertically to enable it to do more work in specific business sectors, while a change of name reflects its broader remit. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cyber terrorism set to increase after al-Qaeda calls for more cyber attacks, says government

Cyber terrorism will become an increasing problem as the tools and techniques needed for cyber attacks become more widely available, according to a report on the government's new counter-terrorism strategy. Continue Reading

By

• Kathleen Hall, TechTarget

IT professionals get multiple job offers and double-digit pay increases as demand surges

Demand for IT skills has increased as businesses begin to re-invest in IT and professionals with particular IT skills are receiving multiple job offers and double-digit pay increases if they switch employers. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft packs a lot into July’s four Patch Tuesday security updates

Microsoft is to release only four security updates in this month's Patch Tuesday security update, but these will cover 22 vulnerabilities in Windows and Office. Continue Reading

By

• Warwick Ashford, Senior analyst

Businesses understand social media risks but fail to take precautions, says survey

Businesses are using social media without taking adequate measures to monitor staff activity, which could open them up to security attacks and create compliance risks. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Communications minister Ed Vaizey says US ISP piracy deal could pave way for UK

The top five US internet service providers (ISPs) have agreed with film and music producers to issue warnings to customers suspected of online piracy and to take action against repeat offenders. Continue Reading

By

• Warwick Ashford, Senior analyst

FireControl project failed because of inadequate EADS contract, MPs told

The failure of the canned £469m FireControl project was due to an inadequate IT contract, MPs were told at a Public Accounts Committee (PAC). Continue Reading

By

• Kathleen Hall, TechTarget

ICO calls on UK businesses to open their doors to audits and reduce data breaches

Private enterprises make up a third of data security breach claims, but despite this, many continue to resist the offer of an audit by the Information Commissioner's Office (ICO), according to the privacy watchdog's latest annual report. Continue Reading

By

• Warwick Ashford, Senior analyst

Business analyst skills shortage continues as IT job market grows

Business analysts are the IT staff most in demand for permanent and contract roles, according to KPMG. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Why more businesses are nearshoring in Eastern Europe

Low-cost, highly skilled IT labour and a relatively close proximity to the UK is making Eastern Europe an increasingly attractive destination to UK businesses Continue Reading

By

• Kathleen Hall, TechTarget

Case study: How a small business can benefit from SaaS

Professional beauty products distributor SweetSquared considers using Microsoft Office 365 alongside browser-based SaaS. Continue Reading

By

• Jenny Williams

Hacker group Anonymous steals user names and passwords in cyber attack on Apple

Hacker group Anonymous claims to have stolen 25 internal user names and passwords from Apple in the latest of a series of attacks on government and corporate websites around the world. Continue Reading

By

• Warwick Ashford, Senior analyst

Hulu withdraws Facebook Connect feature after software glitch leaked users' data

US online video service Hulu has withdrawn its Facebook Connect integration because of security problems discovered soon after launch. Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft shares location data source code for review of Wi-Fi information harvesting

Microsoft is sharing source code used for location-based services to allow its collection of Wi-Fi access point data to be reviewed. Continue Reading

By

• Jenny Williams, University of Gloucestershire

IT services supplier Capita buys contact centre business Ventura for £65m

Capita has bought contact centre business Ventura for £65m in a further sign of IT and BPO consolidation. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Data governance key to MDM takeoff

Air France-KLM is looking to develop a sustainable master data management programme, and proper data governance has emerged as a bedrock prerequisite for the airline group. Read about the importance of governance as well as data integration and data quality as foundational elements of MDM initiatives. Continue Reading

Betfair sees 120% increase in mobile customers

The online gambling firm increased sales via mobile applications by 88% as customer mobile use grows. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Cyber criminals deploy TDL-4 virus to create indestructible botnet of 4.5m computers

Over 4.5 million computers around the world have been infected by the TDL-4 virus, creating an indestructible botnet. Continue Reading

By

• Kathleen Hall, TechTarget

DWP adds agile development into IT contracts for £2bn Universal Credit system

The Department for Work and Pensions (DWP) has modified contracts governing the supply of its £2bn Universal Credit system by adding clauses encouraging agile development. Continue Reading

By

• Mark Ballard

Case study: Behind the scenes of the IT powering Wimbledon's tennis tournament

As the IT partner at Wimbledon for the last 21 years, IBM has experienced more flying rackets, rain and strawberries than Roger Federer has had grand slams. Computer Weekly took a look behind the scenes at the technology powering Britain's biggest sporting event of the summer. Continue Reading

By

• Kathleen Hall, TechTarget

Japan earthquake and tsunami provides first real test of high-tech disaster recovery, says Microsoft

Japan's earthquake and tsunami that killed at least 15,000 people and left 11,000 missing in March 2011 was the first real test of disaster recovery and business continuity plans on a large scale in a high-tech country, according to Microsoft. Continue Reading

By

• Warwick Ashford, Senior analyst

Update software to reduce risk of cyber attack, top suppliers tell business

Businesses are unnecessarily exposing themselves to cyber attack simply by failing to update to the latest versions of the software they are running, according to Microsoft and Adobe. Continue Reading

By

• Warwick Ashford, Senior analyst

Tory technology advisor Liam Maxwell appointed to government IT advisory post

Top technology advisor to the Conservative Party, Liam Maxwell, has been appointed to a key IT advisory role in the Cabinet Office. Continue Reading

By

• Bryan Glick, Editor in chief

Lulz Security announces it is to disband following 50-day hacking spree 'cruise'

Lulz Security – a group of hackers claiming responsibility for hacking Sony and Nintendo and taking down the websites of the Serious Organised Crime Agency and the US Senate – has announced it is to disband. Continue Reading

By

• Kathleen Hall, TechTarget

Unite members at Fujitsu’s Crewe site to strike

Members of the Unite union at Fujitsu's site in Crewe have voted to take strike action over the alleged unfair treatment of a trade union activist. Continue Reading

By

• Kathleen Hall

Government cancels SME contracts and hands IT services deals to Capita

Government departments have been cancelling freelance IT contractors supplied through SMEs and giving their interim staff business to Capita under orders from the Cabinet Office's Efficiency and Reform Group (ERG), in apparent contradiction of government SME policy. Continue Reading

By

• Mark Ballard

Tesco Bank customers remain locked out of accounts following migration glitch

Tesco Bank customers are still unable to log into accounts following a migration glitch. Continue Reading

By

• Jenny Williams, University of Gloucestershire

European Commission gives green light to CSC acquisition of beleaguered iSoft

The European Commission (EC) has approved CSC's acquisition of healthcare software maker iSoft. Continue Reading

By

• Kathleen Hall, TechTarget

Mozilla releases final version of Firefox 5 for download

Mozilla has released a fifth version of its web browser, Firefox, available to download for Windows, Mac, Linux and Android. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Westminster City Council CIO David Wilde leaves for Essex County Council

Westminster City Council chief information officer David Wilde is leaving at the end of this week to take up the equivalent role at Essex County Council. Continue Reading

By

• Angelica Mari

How to combat advanced persistent threats: APT strategies to protect your organisation

Simple defence strategies will go a long way to preparing businesses for APTs Continue Reading

By

• Warwick Ashford, Senior analyst

Chinese software flaw makes infrastructure vulnerable, warns report

China's public infrastructure is vulnerable to cyber attack because of vulnerabilities in software used to run weapons systems, utilities and chemical plants, according to Reuters. Continue Reading

By

• Warwick Ashford

Most enterprises plan cloud move but data location concerns the bottleneck, says Dell

Most large enterprises are still only considering the cloud and less than a third are currently using cloud services, according to Dell. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Case study: New Look builds social media platform to extend e-commerce site

New Look has launched a social media platform to extend its e-commerce website and multi-channel offering. New Look Daily is a cloud-based customer hub that aggregates social media feeds from Twitter and Facebook and allows customers to upload photo and blog content. Continue Reading

By

• Jenny Williams, University of Gloucestershire

NHS pays £200m advance to CSC as contract renegotiation nears conclusion

The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal. Continue Reading

By

• Bryan Glick, Editor in chief

Government identity banks start to take shape

Here's a story that's going to run and run - and one I predict will start to make national news headlines once its significance sinks in to the consumer press. As part of its plans to create a ... Continue Reading

By

• Bryan Glick, Editor in chief

E-Skills National Skills Academy for IT launches training subscription service for SMEs

E-Skills UK's National Skills Academy for IT has set up a training subscription service aimed at small businesses and self-employed IT professionals. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Government to create market for personal identity data

The government is preparing to create a marketplace for citizens' personal data to be used for accessing online public services, according to documents that were issued to industry in preparation for the coalition's next-generation identity scheme. Continue Reading

By

• Mark Ballard

IBM celebrates 100th birthday as workers send video calling for improved conditions

International Business Machines (IBM) is celebrating its 100th birthday, founded as the Computing Tabulating Recording Corporation through a merger of four companies in 1911. Continue Reading

By

• Warwick Ashford, Senior analyst

Facebook IPO rumoured to value company at $100bn

Facebook is rumoured to be gearing up for an IPO in the first quarter of 2012, which could see the social networking site reach a valuation of $100bn (£60bn). Continue Reading

By

• Kathleen Hall, TechTarget

HP CIO Randy Mott leaves amid company management restructure

Hewlett-Packard's CIO, Randy Mott, has left the company amid an organisational restructure. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Busy Patch Tuesday sees 16 Microsoft fixes coincide with Adobe security update release

IT administrators will find their hands full this month with Microsoft planning 16 security updates to fix 34 vulnerabilities on the same day as security updates from Adobe. Continue Reading

By

• Warwick Ashford, Senior analyst

Government locked into £342m rental costs for empty FireControl premises until 2033

The government is locked into spending £342m on rent for empty premises originally intended to house the £1.4bn FiReControl project, abolished last year. Continue Reading

By

• Kathleen Hall, TechTarget

Former T-Mobile employees ordered to pay nearly £80,000 for data theft

The Chester Crown Court has ordered two former employees of UK mobile operator T-Mobile to pay a total of £73,700 after stealing and selling customer data from the company in 2008. Continue Reading

By

• Warwick Ashford, Senior analyst

Plan International moves global systems to SAP

International child welfare charity Plan International is rolling out SAP globally and in doing so is embarking on its first ever major application outsourcing project. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Open Data Center Alliance publishes IT user requirements for cloud services

The Open Data Center Alliance has published its first set of IT user requirements for cloud computing in a bid to accelerate adoption. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Top five IT finance and asset management issues

CIOs and anyone involved in IT procurement should assess the benefits of leasing and alternative financing over making capital purchases for new IT equipment, software and services. Cliff Saran looks at the options. Continue Reading

By

• Cliff Saran, Managing Editor

UK government to propose national website blocking list

The UK government is considering setting up a national blocking list of violent and unlawful websites in plans to tackle radicalisation to be unveiled by Home Secretary Theresa May. Continue Reading

By

• Warwick Ashford, Senior analyst

Outsourcing in the Ukraine: benefits and drawbacks

The Ukraine offers highly skilled IT specialists at a low cost for companies looking to develop projects within Europe. But while the honesty of its people appears to be a key selling point, problems of corruption and the possibility of social unrest remain. Continue Reading

By

• Kathleen Hall, TechTarget

Service providers battle to reduce carbon footprint as datacentres expand

IT service providers are united in their attempt to reduce carbon footprints on paper, with corporate targets to support them, but despite putting a lot of energy into the cause, their power consumption is rising, according to a major benchmarking study. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HP plans to offshore 200 DWP jobs as PCS union considers industrial action

Up to 200 IT jobs at the Department of Work and Pensions could be moved to India later this year by IT service provider HP. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hacker group Anonymous steals 10,000 Iranian government e-mails

Hacking group Anonymous has hacked into Iranian government servers and stolen more than 10,000 e-mail messages from the Ministry of Foreign Affairs, say US reports. Continue Reading

By

• Warwick Ashford, Senior analyst

Design change management procedure in five easy steps

Clear-cut change management procedure is essential for success of any enterprise-wide IT deployment. Follow these simple steps to get it perfectly right. Continue Reading

By

• Col. Shankar Gurkha

Birmingham Council's offshore move could trigger public sector outsourcing exodus

Birmingham City Council is planning to offshore 100 jobs to India as part of an HR and IT services joint venture with Capita. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

E-mail accounts of senior US officials targeted in Chinese hack attack

Chinese hackers have accessed the accounts of hundreds of Gmail users, including senior US officials, Chinese political activists, military personnel, journalists and officials in several Asian countries, Google has said. Continue Reading

By

• Kathleen Hall, TechTarget

Case study: Nissan Saves €10 million on LEAF Battery Production

In 2010 Nissan launched the world’s first mass produced electric car available from a major manufacturer, the LEAF (Leading, Environmentally friendly, Affordable, Family car). Continue Reading

Google, Amazon, Facebook and Apple locked in platform war, says Eric Schmidt

Eric Schmidt has outlined a "gang of four" companies - Google, Amazon, Facebook and Apple - locked in a platform war. Continue Reading

By

• Kathleen Hall, TechTarget

Navigating the maze of data protection compliance

Between cloud computing, mobile devices and personal threats faced by security professionals, complying with the Data Protection Act can be a challenge. The summer edition of IT in Europe: information Security e-zine considered the question, how does an organisation know when it has done enough to comply with the law? Continue Reading

Clarion Events Extends the Life of its System i and JD Edwards environment with Magic Software

Clarion Events is one of the UK's leading exhibition and event organisers. For over 30 years Clarion Events has been creating and developing stimulating and effective exhibitions, conferences and seated events in the UK, EMEA, Asia and America. Clarion Events is implementing a new CRM system and an aggressive international growth strategy which already includes multiple subsidiaries and a steady acquisition of new businesses. Continue Reading

DWP prepares alternative to identity cards for Universal Credit

The Department for Work and Pensions (DWP) is grooming a British tech start-up to play a key role in its £2bn Universal Credit benefits system. Continue Reading

By

• Mark Ballard

CIO interview: NHS IT chief Christine Connelly on the National Programme for IT

As director general for informatics at the Department of Health, Christine Connelly has had one of the least enviable jobs in public sector IT: defending the much- maligned NHS National Programme for IT (NPfIT). But despite a fiercely critical review in a recent National Audit Office report and at a Public Accounts Committee (PAC) meeting, she told Computer Weekly she stands by the controversial £11.4bn programme. Continue Reading

By

• Kathleen Hall, TechTarget

Cross-site scripting attack on Hotmail highlights personal e-mail risk to business

A vulnerability in the Hotmail site has enabled hackers to steal an unknown number of messages from users' accounts, according to security firm Trend Micro. Continue Reading

By

• Warwick Ashford, Senior analyst

Retailers fail to meet demand for mobile loyalty schemes

Retailers are failing to meet customers' demands for mobile technology as part of loyalty scheme programmes, according to a YouGov survey. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Apple issues Max OS X update to remove fake AV MacDefender malware

Apple is to release a Mac OS X update to tackle fake antivirus software or "scareware" known as MacDefender, MacSecurity and MacProtector. Continue Reading

By

• Warwick Ashford, Senior analyst

How much do IT managers really earn?

How much do IT managers earn? These graphics from Kew Associates show the best paying sectors for IT managers, and assess how pay levels have risen over the past five years. Continue Reading

By

• Bill Goodwin, Computer Weekly