IT management

UKtech50 2013 – the most influential people in UK IT

Computer Weekly has announced the fourth annual UKtech50, our definitive list of the movers and shakers in UK IT - the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy Continue Reading

By

• Bryan Glick, Editor in chief

Microsoft changes its licensing terms

Microsoft is offering a single Microsoft Products and Services Agreement (MPSA) to simplify its volume licensing agreements. But what does it mean to SAM? Continue Reading

By

• Cliff Saran, Managing Editor

Councils threatened with disconnection from PSN in escalating security row

A London council was hours away from being disconnected from the public sector network, in an row between central and local government over security compliance Continue Reading

By

• Bryan Glick, Editor in chief

Tech spend to increase in 2014 as executives explore big data

Over three-quarters of chief financial officers plan to increase technology investments in 2014 Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Scabal moves to the cloud for storage flexibility

Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading

The future of local government IT

In this week’s Computer Weekly, we look at how visionary IT leaders in local government plan to transform the delivery of digital public services using the cloud. Our latest buyer’s guide looks at the technology challenges of implementing the internet of things for businesses. And do firms dealing with tech-savvy consumers need a new approach to IT management? Some IT leaders think they do. Read the issue now. Continue Reading

IT budgets to rise by 3% in 2014 as companies step up spending on mobile

IT spending will increase by 3% in 2014, up from 1.8% last year. But shadow IT spending will add another 40% to technology budgets Continue Reading

By

• Bill Goodwin, Computer Weekly

Review of ITinvolve for Knowledge Management

Managing the knowledge of IT support teams is vital to reduce issue resolution times. The ITSM Review takes a look at the collaboration features in ITinvolve. Continue Reading

By

• Barclay Rae

How web giants are making datacentres lean and green

Facebook and eBay infrastructure chiefs outline their efficiency strategies at DatacenterDynamics Converged conference in London Continue Reading

By

• Jim Mortleman

Executing your strategy 3: Vision

This is the third of a six part guide explains the key steps of the Strategic Execution Framework, developed to help organisations stay focused on innovation, increase performance, manage change and scale the business. Continue Reading

CW500:Future Gazing 2020 (I)

Andrew Drazin, founding partner of c-level recruitment specialist,Theron LLP, gives his take on the future of the IT department in 2020. Continue Reading

CW500:Future Gazing 2020 (II)

Professor Victor Newman, author, advisory board member and mentor at Social Innovation Lab Kent (Silk), gives his take on the future of the IT department in 2020. Continue Reading

Banks clamp down on traders in chat rooms

Traders at several banks have been banned from chat rooms in the wake of scandals including the manipulation of the Libor interbank lending rate Continue Reading

Jaguar Land Rover builds data sharing infrastructure

Jaguar Landrover (JLR) has used a proposed data sharing standard to improve car development within its product lifecycle management (PLM) system. Continue Reading

By

• Cliff Saran, Managing Editor

Pegasystems CEO Alan Trefler plans his next move for the $500m software company

Alan Trefler discusses his plans for Pegasystems, the BPM and CRM specialist that has grown into a $500m a year company Continue Reading

By

• Bill Goodwin, Computer Weekly

M&S uses instore IT to train staff in multi-channel retail

Marks & Spencer is using in-store iPads and kiosks to train staff to support its multichannel retail strategy Continue Reading

By

• Cliff Saran, Managing Editor

Technology, society and morality: the implications for technology leaders

Technology is evolving at a pace and scale that has never been experienced. Society is struggling to keep up with the social and moral implications Continue Reading

By

• Austin Jepsen

Google reaches $17m multi-state settlement over Safari snooping

Google has reached a $17m settlement agreement with 10 US states for bypassing Apple Safari privacy settings Continue Reading

By

• Warwick Ashford, Senior analyst

Human Capital Management

Computer Weekly looks at the steps companies have taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver. Continue Reading

Future Gazing: The Future of IT in 2020

The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading

By

• Bill Goodwin, Computer Weekly

Key take aways from the Gartner Symposium 2013

Computer Weekly attended this year's Gartner Symposium in Barcelona. In this picture gallery we highlight the main themes. Continue Reading

By

• Cliff Saran, Managing Editor

Poundland chooses Microsoft Office 365 as it overhauls IT infrastructure

Poundland is implementing Microsoft Office 365 to enable staff to collaborate and communicate more efficiently. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Call for graduates to apply for John Lewis technology scheme

Retailer John Lewis is encouraging university-leavers to apply for positions in its graduate development scheme Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Mass surveillance a bad idea, says Information Commissioner Christopher Graham

Information Commissioner Christopher Graham says issues of national security must not overshadow concerns of legitimate public interest Continue Reading

By

• Warwick Ashford, Senior analyst

Executing Your Strategy 1: Ideation

Ideation is based on the concept that life asks three fundamental questions Continue Reading

Personal skills for professional success: influencing

Mastering influencing skills opens doors for your career by improving not just the ways in which you interact with important groups of people, but also by increasing your self-confidence in your ability to communicate persuasively. Continue Reading

A CW buyer’s guide to Human Capital Management

Computer Weekly looks at what steps the industry has taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver; and how to recruit expertise in emerging technologies. Continue Reading

Executing your strategy 2: Nature

This is the second of six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisations stay focused on innovation, increase performance, manage change and scale the business. Continue Reading

Digital identities and the open business

Analysts Bob Tarzey and Rob Bamforth explain the business drivers that encouraging companies to invest in Identity and access management (IAM) despite tight budgets. Continue Reading

How to build an effective User Acceptance Testing (UAT) Team

Learn how to build an effective User Acceptance Testing (UAT) team with this extract from User Acceptance Testing, a step by step guide. Continue Reading

The Deloitte CIO Survey 2013

This study from Deloitte gives the latest trends in IT spending, technology and business priorities and CIOs' career aspirations Continue Reading

'Extraordinarily poor' Universal Credit project needs clear IT stategy, say MPs

MPs say the Department for Work and Pensions must set out a clear IT strategy for Universal Credit and state how much money will be written off Continue Reading

By

• Bryan Glick, Editor in chief

IT spending up as companies invest in digital technology

Businesses are stepping up their spending on IT as they invest in strategic digital technologies, a CIO survey by Deloitte reveals Continue Reading

By

• Bill Goodwin, Computer Weekly

Universal Credit - now the role of IT suppliers must come under scrutiny

It is increasingly likely the government will have to write-off most, if not all, of the £303m spent so far on developing IT to support Universal Credit. Multiple sources told Computer Weekly that ... Continue Reading

By

• Bryan Glick, Editor in chief

Crown Hosting Service to save £530m from government IT bill by 2018

Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018 Continue Reading

By

• Bryan Glick, Editor in chief

DWP ministers to decide whether to scrap all of the £300m Universal Credit IT

Ministers at the DWP are to decide this month whether to scrap all of the £300m Universal Credit IT systems and start again from scratch Continue Reading

By

• Bryan Glick, Editor in chief

DWP refused to release Universal Credit IT review to MPs

DWP has refused to provide MPs with a copy of a review of the IT for the troubled Universal Credit project by programme chief Howard Shiplee Continue Reading

By

• Bryan Glick, Editor in chief

Companies are not taking advantage of data analytics, research says

Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading

By

• Bill Goodwin, Computer Weekly

Government calls for more data scientists in the UK

The government is calling on industry and academia to help produce more data scientists in the UK Continue Reading

By

• Bryan Glick, Editor in chief

Software licensing: SAP terms and conditions are not above European law

The district court of Hamburg has ruled against SAP over its case against a German second-user software reseller Continue Reading

By

• Cliff Saran, Managing Editor

CIO Interview: Ann-Marie Rafferty, head of IT, Access, on partnership models

Ann-Marie Rafferty, who heads up IT for the partnership between Serco and Glasgow council, discusses strategic frameworks Continue Reading

Six tips to help you negotiate the best deal with your datacentre provider

Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper Continue Reading

By

• Bill Goodwin, Computer Weekly

Financing IT purchases

There are a number of ways a new IT platform can be acquired but choosing the right method for your business is key. Continue Reading

By

• Clive Longbottom

HP and Diageo take different paths to cloud-based HR

HP and Diageo took very different approaches when they deployed cloud-based human resources (HR) software from Workday Continue Reading

By

• Bill Goodwin, Computer Weekly

Interview: Professor Ian Bitterlin, the Green Grid

Green Grid's Chair Ian Bitterlin discusses datacentre energy efficiency, role of DCIM tools and whether UK and EU CIOs are doing enough for datacentre efficiency Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Case study: Pumps maker Hayward Tyler’s restructure sharpened ERP business focus

When a restructure arrives half way through an ERP upgrade, it could be a threat to the IT programme. But Hayward Tyler saw it as a chance to ensure business goals were at the heart of its Epicor project. Continue Reading

By

• Lindsay Clark

How technology is making business more human

In this week’s Computer Weekly, we find out how new technologies are changing the way that businesses are run and employees are managed. Our new buyer’s guide looks at the options available for finance and insurance in IT and how it can help mitigate against cyber security risks. We report from VMware’s European user conference and hear how desktop virtualisation is helping Hertz cut its IT support costs. And we examine the data management issues raised by the consumerisation of IT. Read the issue now. Continue Reading

Government overhauls security classification to fit digital age

In its first overhaul since World War II the government is consolidating six security bands to three with a system deemed more appropriate in the digital age. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The UK is an attractive location for IT service providers

The UK is an attractive location for IT services and BPO suppliers as these services mature beyond being used merely as a cost-cutting tool Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Who owns your LinkedIn account?

It is common for employees to use personal social networking accounts for work, but who actually owns those accounts? Continue Reading

By

• Sarah Burke

Toyota e-learning upgrade aims to cut mechanics' training time by up to a year

Car distributor Toyota Motor Europe is using e-learning to manage the training and certification of motor technicians and engineers Continue Reading

By

• Bill Goodwin, Computer Weekly

IBM interns join ShopDirect to combine gamification and Twitter analysis

Undergraduate ShopDirect interns spent the summer with IBM on a project using gamification and Twitter to engage with customers Continue Reading

By

• Cliff Saran, Managing Editor

Make a high-performance computing and high-availability datacentre

High performance computing and high availability systems are no longer limited to engineers and scientists. But is your datacentre ready? Continue Reading

By

• Clive Longbottom

Case study: Coca-Cola embarks on green IT strategy

Coca-Cola is aiming to reduce the carbon footprint of its IT. Kevin Sirjuesingh, director of IT strategic initiatives, discusses the plan Continue Reading

By

• Cliff Saran, Managing Editor

Government pledges extra £100m to Enterprise Zones

Communities secretary Eric Pickles confirms the additional funding to help complete infrastructure projects around the new business hubs Continue Reading

By

• Jennifer Scott, TechTarget

Charity uses cloud HR system to keep track of staff working in danger zones

It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading

By

• Bill Goodwin, Computer Weekly

IT for talent management

In this week’s Computer Weekly, we kick off our latest buyer’s guide looking at the growing interest in IT for human capital management. After the latest Gmail outage, we ask how IT leaders should prepare for cloud service failures. And we examine how big data and mobility are changing the way companies engage with customers. Read the issue now. Continue Reading

UKtech50 2013: The most influential people in UK IT

Computer Weekly is launching the fourth annual UKtech50, our definitive list of the real movers and shakers in UK IT Continue Reading

By

• Bryan Glick, Editor in chief

Oracle OpenWorld 2013: Tesco takes a multi-channel approach to customer experience

Tesco has been using an array of Oracle technology, including its customer experience (CX) portfolio to turn the company in a multi-channel retailer Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Google to rethink resilient networking following dual failure

In spite of running a dual redundant network, Google's Gmail system has had a major failure. Continue Reading

By

• Cliff Saran, Managing Editor

Oracle OpenWorld 2013: Businesses need to have constant digital conversations with the CIO, says PwC

Companies which have strong digital conversations across their business are more likely to be successful in sales, innovation and growth Continue Reading

Tesco to launch £119 7-inch tablet to expand multichannel presence

Tesco is expanding its multichannel retail strategy with the introduction of its own tablet, targeting non-internet-savvy users Continue Reading

By

• Cliff Saran, Managing Editor

Most businesses suffer major technology failure over 12 months

79% of businesses had a technology failure in the past year, costing £6.9m, according to a survey of IT professionals and business line heads Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BMW gears up IT resilience with private cloud infrastructure

After testing and validating its own private cloud services, BMW's IT team is ready to use it in production Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Six tips on how to create a clear project plan

A six-step approach for the project manager on how to create a project plan. Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Businesses hit digital roadblock due to paper processes

A survey of business and IT leaders has found that paper-based processes are creating inefficiencies Continue Reading

By

• Cliff Saran, Managing Editor

How much worse will Universal Credit IT problems get?

How much worse might things get with the troubled Universal Credit IT programme?Last week, we learned through a National Audit Office report that already £34m of IT work has been written off. This ... Continue Reading

By

• Bryan Glick, Editor in chief

£200m of Universal Credit IT could be scrapped, MPs told

£200m of IT work on the troubled Universal Credit programme could be written off, says government project management chief Norma Wood Continue Reading

By

• Bryan Glick, Editor in chief

£480bn of government revenue depends on "risky" legacy IT

Almost £480bn of the UK government’s revenues are dependent on legacy IT systems that “could present a very significant risk” Continue Reading

By

• Bryan Glick, Editor in chief

CW500: Best practice in BYOD

Simon Furber, Network Manager at Brunel University, highlights the key issues to consider when introducing BYOD in your organisation. Continue Reading

CW500: BYOD Mistakes and Opportunities

Steve Trigg, independent consultant and former banking IT executive, draws on his experience advising major banks on BYOD programmes in this presentation. Continue Reading

Special report on SAP

This 9 page special report, independently written by Computer Weekly and updated for 2013, gives you the key facts on SAP, its strategy, products and services and financial performance. Continue Reading

A CW buyer's guide to software asset management

Computer Weekly looks at best practice for software asset management in this 10-page buyer's guide. Continue Reading

Executive interview: Andrew Brem, Connected Homes, British Gas

British Gas is digitising energy. Andrew Brem speaks to Computer Weekly about the internet connected home Continue Reading

By

• Cliff Saran, Managing Editor

Universal Credit IT: Separating the truth and the lies - you decide

Work and pensions secretary Iain Duncan Smith - the person ultimately responsible for the delivery of Universal Credit - has been touring TV and radio stations this morning, and facing questions in ... Continue Reading

By

• Bryan Glick, Editor in chief

Closing technology gaps for human resources

Employers are seeing the gap between the promise of cloud-based talent management technologies and the value those technologies deliver. Suppliers can help to bridge the gap, says analyst group Nucleus Research. Continue Reading

DWP prepares the ground for NAO to reveal what's really happening in Universal Credit IT

In an unprecedented show of partial openness, the head of the troubled Universal Credit programme has gone public on some of the problems in the government's flagship welfare reform project.This ... Continue Reading

By

• Bryan Glick, Editor in chief

Check software use and transfer rights to avoid licence misuse

Software licences can easily trip up organisations, putting them at risk of compliance action Continue Reading

By

• Cliff Saran, Managing Editor

Banks tighten data handling in race for compliance

Data is obviously a valuable asset to any company, but managed poorly it could also be a liability. Data in the financial sector continues to grow at a rapid pace, so getting your house in order will ensure you are not hit with any unwanted fines or receive any negative PR due to data loss. In this issue of CW Europe read how data discipline ensures you avoid data loss, as well as helping you to think clearer and to be organised. Continue Reading

IT budgets in India are fastest growing in Asia Pacific

Indian organizations are increasing their IT budgets more than any other country in the Asia Pacific region with 19% increasing IT spending by more than 10% in 2013, according to Forrester research. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How the sale of Nokia’s mobile phone business will affect Microsoft

Microsoft forges ahead with Steve Ballmer's vision to focus on hardware, software and services, with the $7.2bn acquisition of Nokia Continue Reading

By

• Cliff Saran, Managing Editor

Bet365 improves latency and peering by updating network infrastructure

Online gambling site Bet365 upgraded its network and improved its latency to deliver a fast, smooth and reliable experience to its customers Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Why schoolgirls are not interested in studying IT

The 2013 GCSE results showed a 25% increase in students taking the ICT exam - the first rise in numbers since 2005. However, the proportion of girls studying the subject continued to fall, from 46% ... Continue Reading

By

• Bryan Glick, Editor in chief

The CMO–CIO disconnect

This study from Accenture reveals the extent of the disconnect between chief marketing officers (CMOs) and chief information officers (CIOs), and offers advice on how to bridge the gap. Continue Reading

The end of the Ballmer era for Microsoft

Microsoft’s eccentric CEO will step down from his role with12 months, so what does that mean for the future of the firm? Continue Reading

By

• Jennifer Scott, TechTarget

Box.com forges new cloud security model

Service providers and consumers need to move to a security model better suited to the cloud computing, says Box.com Continue Reading

By

• Warwick Ashford, Senior analyst

How DWP and Universal Credit failed to work with SME suppliers

Less than 1% of DWP IT spending on the Universal Credit programme has gone to SMEs – how are big suppliers continuing their dominance? Continue Reading

By

• Mark Ballard

CW buyer’s guide: managing identity & access

This 10-page guide to identity and access management examines how to find a balance between the needs of the business and regulators Continue Reading

Winning the Paper Wars

This report from AIIM, a global community of IT professionals, assess the ROI of paper free projects, the drivers for eliminating paper, and the hurdles. Continue Reading

Interview: Martin Russell, head of IT services, Just Eat

Just Eat's head of IT services, Martin Russell speaks to Computer Weekly about his experiences of switching to Google Continue Reading

By

• Cliff Saran, Managing Editor

UCAS adopts public cloud to process university admissions

Ten days before the A-level results, UCAS adopted a public cloud infrastructure to scale up its IT and to make admission process efficient Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Less than 1% of Universal Credit IT spend goes to SMEs

Despite a 25% target, less than 1% of IT spending for government’s flagship Universal Credit programme has gone to small businesses Continue Reading

By

• Mark Ballard

The dangers of internet cafés

Businesses need clear computer use policies and need to ensure staff are properly trained in data protection, writes Garry Mackay Continue Reading

By

• Garry Mackay

Government to put 50% of all new IT spend through SMEs

The government wants to put half of all new IT spending through small IT suppliers – doubling the previous target Continue Reading

Enterprises spend more on third-party datacentres than in-house ones: Uptime survey

Uptime Institute’s annual datacentre industry survey reveals shift in IT spend away from enterprise-owned datacentres to outsourced options Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Government opens fourth iteration of cloud framework G-Cloud 4 for business

Cabinet Office has opened the fourth iteration of UK government cloud – G-Cloud 4 to accept tenders from new cloud suppliers and existing ones Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Bloomberg signs up to Ubuntu Edge hybrid

Financial analytics service Bloomberg has bought into Mark Shuttleworth’s Ubuntu One vision for a hybrid PC/mobile device. Continue Reading

By

• Cliff Saran, Managing Editor

CW Buyers Guide: Human Resource Management

In this 10-page buyer's guide, Computer Weekly looks at the HR Management technologies available and what they can offer to organisations. Continue Reading

Datacentres are a key focus for government’s Green ICT Delivery Unit

With the growing use of online services for government transactions, datacentres are a key focus of the government’s green IT strategy Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Unhappy Universal Credit staff point to continuing IT problems

So, what's really going on with the Universal Credit IT programme?If you trust journalistic warning bells - and believe the saying that there's no smoke without fire - then there has to be ... Continue Reading

By

• Bryan Glick, Editor in chief