IT management

Labour appoints Chi Onwurah as shadow minister for digital industries

Former Labour digital government spokeswoman takes on role of shadowing digital economy minister Ed Vaizey, with Louise Haigh taking her old role Continue Reading

By

• Bryan Glick, Editor in chief

Health chief 'should be held to account' for whistleblow errors

Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk Continue Reading

By

• Julia Gregory and Bill Goodwin

Care.data chief Tim Kelsey to leave NHS England

NHS England’s digital chief will leave the organisation in December to take up a new role with Telstra Health in Australia Continue Reading

By

• Lis Evenstad

Defence minister Michael Fallon promises increased MOD spending with SMEs

Opening up the Ministry of Defence (MOD) supply chain to access SME innovation is vital to meet its technology needs, says secretary for defence Michael Fallon Continue Reading

By

• Lis Evenstad

The digitisation of Premier League football

Premier League football clubs are ramping up their digital strategies this season Continue Reading

By

• Cliff Saran, Managing Editor

Why insurer Axa is entering the retail e-commerce market

Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

By

• Mark Samuels

Case study: Philips takes agile approach to building bridges between business and IT

Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NHS trust denies bullying and intimidation of IT whistleblower

Managers were already aware of whistleblower's concerns about the accuracy of NHS Southwark's data, tribunal hears Continue Reading

By

• Bill Goodwin and Julia Gregory

Application testing costs set to rise to 40% of IT budget

Digital transformation has put software quality to the fore, resulting in CIOs spending more on quality assurance and testing Continue Reading

By

• Cliff Saran, Managing Editor

CW Europe – September 2015 edition

Find out the winners of the Computer Weekly European User Awards 2015. The awards aim to shine a light on businesses across Europe that have excelled in their approach to using technology. You can find a full list of winners in this issue and we have highlighted a few through in-depth case studies. Continue Reading

Cloudian boosts object storage HyperStore compliance features

Distributed object storage software maker Cloudian upgrades HyperStore with added granularity of data protection features that can help meet compliance requirements Continue Reading

By

• Antony Adshead, Storage Editor

High-performance computing and mainframe refresh limit server decline

IDC's market share data for server shipments shows mainframe users are running Linux on the z13, while high-performance computing (HPC) lifts x86 sales Continue Reading

By

• Cliff Saran, Managing Editor

Early plans for Universal Credit show DWP expected to complete project in two years

An early plan drawn up by the Department for Work and Pensions (DWP) for its Universal Credit scheme reveals unrealistic ambitions for the troubled project Continue Reading

By

• Bryan Glick, Editor in chief

The Data School: Former Facebook employee launches training programme for future data analysts

After working at Facebook as a data analyst, Andy Kriebel explains why he moved to the UK and launched a training programme for data scientists Continue Reading

By

• Clare McDonald, Business Editor

The importance of e-leadership in meeting digital challenges

Henley Business School identifies ICT trends that will alter the demand of e-skills, especially those needed by e-leaders Continue Reading

By

• Maks Belitski

Why Pegasystems' CEO, Alan Trefler, has learned to think smaller

Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading

By

• Bill Goodwin, Computer Weekly

Wearable technology proves its worth on the front line

In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading

CIO interview: Elisabeth Stjernstoft, Apoteket

When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading

By

• Jenny Stadigs

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

By

• Emily Dent

ICO orders Google to remove links to right to be forgotten takedowns

The Information Commissioner's Office (ICO) says Google must remove newer links that reveal the same details as previously removed links Continue Reading

Broadband Stakeholder Group to review UK net neutrality policy

The Broadband Stakeholder Group commissions an independent review into the UK’s industry-led approach to net neutrality and the open internet Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Emil Dahlin, Svevia

Svevia CIO Emil Dahlin transformed the IT of a former Swedish government organisation as it became an independent company Continue Reading

By

• Jenny Stadigs

Why GDS doesn't matter - the questions for UK digital government

The summer parliamentary recess is meant to be a quiet time for anyone writing about government matters, but for those of us following all things technology it's been an unexpectedly busy ... Continue Reading

By

• Bryan Glick, Editor in chief

CW Nordics – August 2015 Edition

5G technology from Ericsson could soon be used to improve communication and remote control operations in the mines of Sweden. A project designed to improve productivity and safety in traditionally dangerous environments is being run by Ericsson, ABB, Boliden, SICS Swedish ICT and Volvo Construction Equipment. Continue Reading

IaaS providers pin hopes on spending cut reprieve for G-Cloud 7

G-Cloud suppliers are calling on the government to step up, rather than scale back, investment in the framework as spending cuts loom Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Netflix shuts down final datacentre to go all-in on public cloud

Netflix is gearing up for the closure of its final datacentre, as it makes good on its earlier pledge to move more of its IT infrastructure to the public cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Using SAP Hana as a data warehouse

Enterprises are using SAP Hana for in-memory data marts and SAP Business Warehouse implementations that integrate with other data warehouses Continue Reading

By

• Holger Kisker

AT&T a key NSA partner in internet spying Snowden docs show

The NSA considered its relationship with AT&T to be unique and especially productive, leaked documents show Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile phone users at risk as hackers bug and track victims

An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading

By

• Ross Coulthart, 60 Minutes Australia

Interview: Government digital chief Mike Bracken – why I quit

Mike Bracken, the outgoing director of the Government Digital Service, talks exclusively to Computer Weekly about his departure from Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

Mike Bracken: I turned down an increase in GDS budget

Outgoing government digital chief says he rejected the chance of extra funding and that his platform strategy is still on the table Continue Reading

By

• Bryan Glick, Editor in chief

Hootsuite moves social media management toolkit to IBM Softlayer cloud

Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Use technology to improve NHS, say patients

Almost 70% of the population believes technology should be used in the NHS to improve patient outcomes and efficiency, says Trustmarque Continue Reading

By

• Clare McDonald, Business Editor

Case study: Open University uses Microsoft Azure to create course content clearance hub

The Open University recently scooped the award for Best Cloud Project at the CW European User Awards, and here's why Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

What role does technology play in building a diverse workforce?

WCN, UK and global Recruitment technology provider, has helped organisations around the world hire great people. One of the many areas where recruitment technology is making a major difference is ... Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Data unlocks personalised customer service

In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now. Continue Reading

What will happen to digital government when GDS chief Mike Bracken moves on?

The government’s digital chief Mike Bracken has announced he will be leaving, raising concerns over the future of digital government Continue Reading

By

• Clare McDonald, Business Editor

HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end

HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT Continue Reading

By

• Clare McDonald, Business Editor

CW Europe – August 2015

Data is a valuable thing nowadays, and more businesses are collecting it for exactly that reason. However, with the collection of data also comes concern for consumers and governments over where the data is stored and what companies will do with it. This issue of CW Europe investigates the different cultural attitudes towards data management ethics. Continue Reading

Sage Summit 2015: The move to cloud technology and the death of ERP

Accountancy software firm Sage has released new cloud-based software, highlighting the gap between the use of cloud and on-premise in the workplace and declaring a move away from traditional ERP Continue Reading

By

• Clare McDonald, Business Editor

Cyber risks hit the road

In this week's Computer Weekly, after hackers took remote control of a Jeep Cherokee, we assess the security concerns for internet-connected cars. With the growth of digital banking, is there a need for high-street branches anymore? And we examine whether email overload is hindering the UK's economic productivity. Read the issue now. Continue Reading

What next for GDS after Mike Bracken? The rumour mill begins...

Within minutes of Mike Bracken announcing his departure as the government's digital chief, Twitter was full of tributes from people in his team at the Government Digital Service (GDS), and from the ... Continue Reading

By

• Bryan Glick, Editor in chief

Read Mike Bracken's farewell email to government tech leaders

Government digital chief Mike Bracken has announced his shock departure from government, four years after taking on leadership of the Government Digital Service (GDS). There is already much ... Continue Reading

By

• Bryan Glick, Editor in chief

Government digital chief Mike Bracken announces he is leaving

GDS director Mike Bracken is leaving government, and his unexpected departure will inevitably raise questions about the future of GDS Continue Reading

By

• Bryan Glick, Editor in chief

HMRC explains plans for moving tax systems to the cloud

HM Revenue & Customs (HMRC) reveals more details of its plan to move tax systems into the cloud on its digital blog Continue Reading

By

• Clare McDonald, Business Editor

MoD shells out £1.5bn on two IT contracts

The Ministry of Defence (MoD) signs two IT contracts costing more than £1bn, which it hopes will save money over the next 10 years Continue Reading

By

• Clare McDonald, Business Editor

BT Group's first-quarter results buoyed by superfast broadband and mobile demand

BT Group's first-quarter results highlight successes in superfast broadband and mobile divisions, but analyst warns of challenging times to come Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NHS Central Southern deploys Clarizen for collaboration

The NHS Central Southern Commissioning Support Unit has enlisted Clarizen to improve cross-group collaboration and improve efficiency Continue Reading

By

• Clare McDonald, Business Editor

Technology experts warn of dangers of artificial intelligence arms race

An open letter signed by more than 12,000 technology experts calls for a ban on artificial intelligence (AI) to manage weapons “beyond meaningful human control” Continue Reading

By

• Warwick Ashford, Senior analyst

Welcome to Windows 10

Microsoft is launching the latest version of the Windows operating system. We look at the enterprise fetauress Continue Reading

By

• Cliff Saran, Managing Editor

Taking a classic brand into the digital age

In this week's Computer Weekly, we find out how Hornby, the iconic model railway company that also owns Scalextric and Airfix, is moving these classic brands into the digital age. With the release of Windows 10, we ask if businesses should upgrade. And our buyer's guide looks at managing software-as-a-service (SaaS) providers. Read the issue now. Continue Reading

SaaS criteria to track for business outcomes

Organisations should evolve their SaaS selection criteria to focus on newer metrics that are better indicators of supplier performance Continue Reading

By

• Liz Herbert

Software project will save Ford tens of millions a year in car repair bills

Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading

By

• Bill Goodwin, Computer Weekly

IBM steps up open-source cloud commitment to developers

Big Blue has unveiled several open-source initiatives geared towards helping developers make cloud apps Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Investment in the internet of things boosts revenue for manufacturers

A TCS report reveals executives plan to increase spending on IoT initiatives to boost business Continue Reading

By

• Cliff Saran, Managing Editor

Software audits cut government IT bill by £85m in 2014/15

Annual accounts for the government purchasing agency show at least £220m in technology related savings Continue Reading

By

• Bryan Glick, Editor in chief

Information security governance maturing, says Gartner

Increasing awareness of the impact of digital business risks, coupled with high levels of publicity regarding cyber security incidents, is making IT risk a board-level issue, says Gartner Continue Reading

By

• Warwick Ashford, Senior analyst

UK considers 10-year jail sentences for online piracy

The UK government is considering new measures to increase the sanctions for criminals who infringe the rights of copyright holders for large-scale financial gain Continue Reading

By

• Warwick Ashford, Senior analyst

How the internet of things could save the honeybee

In this week’s Computer Weekly, with bee populations being decimated, we find out how the internet of things could save the honeybee and secure crop production. Amid fears that artificial intelligence could end human innovation, we hear from the experts on AI about the reality. And we examine the challenges of delivering quality customer service in a multi-channel world. Read the issue now. Continue Reading

Openreach CEO defends current operating model

Openreach CEO Joe Garner says that separating the organisation from BT would make no sense in light of improvements to its service Continue Reading

By

• Alex Scroxton, Security Editor

Anyone still running Windows Server 2003 is now at risk

Businesses still running Windows server 2003 are vulnerable to attack from hackers looking to exploit security holes Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Mattias Forsberg, Systembolaget

Systembolaget CIO Mattias Forsberg says IT and business need to have a relationship of co-operation and expects every successful IT project to include some pain Continue Reading

By

• Jenny Stadigs

Huawei joins European 5G research project

Huawei commits to pan-European 5G Public Private Partnership (5G-PPP) plan to strengthen five separate 5G research projects Continue Reading

Better user acceptance testing through log management

Application log management provides insight into application behaviour, which can be used to build better software and gain a better hold of user acceptance testing Continue Reading

By

• Adrian Bridgwater

CIO interview: Lars Ruben Hansen, Rema 1000 Denmark and Reitan Distribution

The CIO of supermarket chain Rema 1000 Denmark and wholesale company Reitan Distribution wants his staff to love coming to work Continue Reading

By

• Jenny Stadigs

Still running Windows Server 2003? Don’t panic

Many organisations are facing the prospect of running Windows 2003 server unsupported. Where do you go from here? Continue Reading

By

• Jim Mortleman

Rolls-Royce signs up to supercomputing on-demand from HPC Midlands

Rolls-Royce is the first company to sign up to a supercomputing brokerage scheme, giving it access to £60m worth of high-performance computing Continue Reading

By

• Cliff Saran, Managing Editor

CW Europe – July 2015 Edition

The economy in central and eastern Europe (CEE) is starting to recover, which means investment in IT across the region is also starting to return. This issue of CW Europe investigates how the boost in IT is changing the role of the CIO, from supporting the business to driving its growth. Continue Reading

The IT behind Angry Birds

In this week's Computer Weekly, we talk to the CIO of Rovio Entertainment, the company behind the gaming phenomenon Angry Birds, about how he supports a global business with a five-person IT team. We assess your options for moving off Windows Server 2003 now support is ending. And our buyer's guide looks at log management. Read the issue now. Continue Reading

The internet of things could save the honeybee from extinction

Gemalto’s M2M unit is developing an ambitious project with agricultural science firm Eltopia and the University of Minnesota. The objective: to save the honeybee from extinction Continue Reading

By

• Alex Scroxton, Security Editor

Ofcom fines EE £1m for breaking regulatory complaints procedures

Ofcom has fined mobile network operator EE £1m for failing to give customers information about taking stalled complaints to a dispute resolution process Continue Reading

By

• Cliff Saran, Managing Editor

Immigration is a dirty word - but it's one IT has to address to solve digital skills gap

The political climate in the UK makes it difficult to talk about immigration and its effect on the IT sector, given the wider sensitivities around the subject. But it's a topic that needs to be ... Continue Reading

By

• Bryan Glick, Editor in chief

How Deutsche Telekom plans to challenge AWS and Google in the cloud

German telco Deutsche Telekom wants to evolve into the public cloud and plans to beat sector giants such as Amazon and Google at their own game Continue Reading

By

• Anne Morris

Metropolitan Police picks Innopsis to lead network procurement

London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading

By

• Alex Scroxton, Security Editor

NHS IT system for GP data upload slammed for delays and overspend

National Audit Office report highlights problems that led to four-year delay and a system that did not work when completed Continue Reading

By

• Bryan Glick, Editor in chief

Facebook wins first round in European privacy battle

Facebook has welcomed a Vienna court’s rejection of a 25,000-strong class action lawsuit against the social networking firm for allegedly breaching European privacy laws Continue Reading

By

• Warwick Ashford, Senior analyst

Do not leave digital government development to Whitehall, says Chi Onwurah MP

Whitehall should not be left with sole responsibility for the government drive to building a digital future, says shadow Cabinet Office minister Chi Onwurah Continue Reading

By

• Clare McDonald, Business Editor

Windows Server 2003 end of support: Five options to choose from

Support for Microsoft Windows Server 2003 ends in July. Should you upgrade to a newer version of the operating system or choose an alternative? Continue Reading

By

• Cliff Saran, Managing Editor

BT rejects Sky calls for Openreach competition inquest

BT hits back after Sky asks telecoms regulator Ofcom to initiate a full investigation into Openreach Continue Reading

By

• Alex Scroxton, Security Editor

Cisco launches IoT System for enterprise and smart cities

Cisco unveils 15 products to address the growing complexity of internet of things deployments Continue Reading

By

• Alex Scroxton, Security Editor

The rise of general-purpose AI and its threat to humanity

Socially aware general-purpose artificial intelligence in the form of a dog could be the ideal form factor to take over the world Continue Reading

By

• Cliff Saran, Managing Editor

The legacy IT challenge for CIOs

In this week’s Computer Weekly, CIOs in financial services hoping to fight off challenger banks face a huge hindrance from their legacy IT – we assess the difficulties and reveal a diagram that shows the scale of the problem. We look at how to prepare for information security audits and why they are so vital. And we ask if HM Revenue & Customs’ plan for online tax accounts will make tax more taxing for the digitally excluded taxpayer. Read the issue now. Continue Reading

Universal Credit costs leap by more than 20% to £15.8bn

Figures reveal increase in lifetime cost since changes to the plan made to 'reset' the troubled welfare reform programme Continue Reading

By

• Bryan Glick, Editor in chief

CIO Interview: Ian Bell, CIO, Cambridgeshire Police Service

The CIO of Cambridgeshire Police Service talks about the constabulary’s move to digital for collaboration and information sharing in its effort to increase efficiency Continue Reading

By

• Clare McDonald, Business Editor

Digital government 'a chance to build a new state', says Cabinet Office minister Matt Hancock

Cabinet Office minister Matthew Hancock says the move to digital government is a “chance to build a new state” in a speech outlining his priorities Continue Reading

By

• Bryan Glick, Editor in chief

John Swainson, president of Dell Software, argues the case for rethinking datacentres

Having previously worked for Silver Lake, CA and IBM, Swainson now heads the company’s software business Continue Reading

By

• Cliff Saran, Managing Editor

Case study: Model railway company Hornby overhauls payments with Braintree

Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading

By

• Clare McDonald, Business Editor

Box ties up with IBM to boost enterprise credibility and global reach

IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration Continue Reading

By

• Cliff Saran, Managing Editor

IT professionals give Windows 10 Start button the thumbs up

A survey of European and North American IT professionals has found that the return of the Start button is the most enticing feature in Microsoft's latest operating system Continue Reading

By

• Cliff Saran, Managing Editor

Bet365: A company betting on its own technology innovations

While many sites make great use of agile development, run on the cloud and are built on Java and JavaScript, Bet365 is doing IT its own way Continue Reading

By

• Cliff Saran, Managing Editor

Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading

By

• Bill Goodwin, Computer Weekly

Government Digital Service insists Verify safe despite claims of vulnerabilities

An academic paper suggests the Gov.uk Verify system could be used as a spy network, but the Government Digital Service (GDS) insists this is not the case Continue Reading

By

• Clare McDonald, Business Editor

Inside DevOps: How it really works

DevOps done well can lead to a continuous loop where teams plan, code, build, test, release, deploy, operate and monitor Continue Reading

By

• Adrian Bridgwater

Navigating complex IT

In this week's Computer Weekly, the complexity of legacy IT is a problem for most CIOs, but is it an inevitable consequence of using technology to keep the business simple? IT leaders share their experiences. Windows 10 is out soon – we look at what it means for enterprise IT. And we examine the Open Data Platform for Hadoop. Read the issue now. Continue Reading

Legacy systems holding back 90% of businesses

Most businesses are being held back from making digital advances by their reliance on legacy applications Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

By

• Eeva Haaramo

How to write supplier contracts for agile software development

Typical supplier contracts are not suited to agile software projects where there is no requirements specification – so what should IT leaders do? Continue Reading

By

• Adam Bernstein

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading

By

• Bill Goodwin, Computer Weekly

What's slowing down your network and how to fix it

In this week's Computer Weekly, network performance problems are a common occurrence – we look at the likely causes and the way to fix them. Our latest buyer's guide takes a focus on DevOps, the combining of agile operational and development processes. And we find out how Apache Spark can help with real-time big data analytics. Read the issue now. Continue Reading