IT management

Industry partnerships and data key to better public services

Using public-private partnerships and improving the use of data are key to improving public services and the government’s ‘science and technology superpower’ ambitions, says digital secretary Michelle Donelan Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK and German governments sign up to greater R&D collaboration

Declaration aims to build on joint R&D efforts, as well as support artificial intelligence, quantum computing and clean tech Continue Reading

By

• Cliff Saran, Managing Editor
• Lis Evenstad

Hammerspace leverages smart metadata handling for AI/ML workloads

Software-defined storage maker separates metadata from files to provide view-from-anywhere file system visibility. It has now leveraged that for AI/ML workloads in Hyperscale NAS Continue Reading

By

• Antony Adshead, Storage Editor

Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect

Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

From grassroots to Wembley – how tech supports English football

In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading

CIO interview: Craig Donald, CIO, The Football Association

England men’s and women’s football teams have had a good few years – and like any successful organisation, they are supported by technology. We meet the IT chief behind football in England and Wales Continue Reading

Birmingham City Council’s Oracle implementation explained: What went wrong?

The council swapped out a heavily customised SAP ERP system for Oracle Cloud, but since it went live, it has had numerous technical challenges Continue Reading

By

• Cliff Saran, Managing Editor

Government not facing up to CNI cyber risks, committee warns

The Joint Committee on the National Security Strategy has accused the government of burying its head in the sand over the cyber threat to UK critical infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: Immutable storage essential against ransomware, but...

...not all immutable storage is created equal. That’s the message from Paul Speciale of Scality, who looks at immutable storage, its variants and what’s needed to secure data Continue Reading

By

• Antony Adshead, Storage Editor

Dutch organisations vulnerable to deepfake fraud

With the information many employees share on social media, Dutch companies are especially vulnerable to a new form of fraud Continue Reading

By

• Kim Loohuis

Infor a penny, Infor a pound

How vertical enterprise resource planning specialist Infor has its sights set on a disruptive 2024 Continue Reading

By

• Marc Ambasna-Jones

Vinnova launches National Digital Advancement project

Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading

By

• Gerard O'Dwyer

AI Singapore, Google to build regional dataset for LLMs

AI Singapore and Google Research Asia-Pacific will build a corpus of open-source training data through Project SEALD to drive the development of LLMs in Southeast Asia Continue Reading

By

• Aaron Tan, TechTarget

How Microsoft is easing GenAI adoption into financial services

Microsoft is supporting enterprise deployment models, addressing the risks of the technology and leveraging its industry cloud capabilities to ease generative AI adoption in the financial sector Continue Reading

By

• Aaron Tan, TechTarget

TechUK calls for next government to introduce ‘industrial strategy’ for AI

Trade group TechUK publishes blueprint calling for winner of next election to boost tech startups, digitise government services and accelerate technology R&D Continue Reading

By

• Bill Goodwin, Computer Weekly

A better way to manage hybrid or multicloud deployments

Cloud-native strategies notwithstanding, workloads running on-premise or in private clouds will continue to present management challenges Continue Reading

By

• Fleur Doidge

OSS leaders detail commitments to bolster software security

CISA has announced a number of actions to help secure the global open source ecosystem, as leading package repositories including the Python and Rust foundations advance their own initiatives Continue Reading

By

• Alex Scroxton, Security Editor

IT service delivery

IT service delivery is the way a corporation provides users access to IT services, such as applications, data storage and other business resources. IT service delivery covers design, development, deployment, operation and retirement. Continue Reading

By

• Gavin Wright
• Stephen J. Bigelow, Senior Technology Editor

How to address third-party risk to ensure business resiliency

Identifying third-party risks, determining risk controls and treating third-parties as allies are some of the ways to address the risks associated with third-party transactions and business engagements Continue Reading

By

• Luke Ellery

CCS U-turns on G-Cloud 14 insurance requirements after supplier backlash

The government procurement agency has reversed previous plans for a £20m increase in insurance cover that threatened to deter smaller suppliers from bidding for cloud computing contracts Continue Reading

By

• Caroline Donnelly, Senior Editor, UK
• Bryan Glick, Editor in chief

Government insists it is acting ‘responsibly’ on military AI

The government has responded to calls from a Lords committee that it must “proceed with caution” when it comes to autonomous weapons and military artificial intelligence, arguing that caution is already embedded throughout its approach Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

BA sets out plan to revamp IT, add AI and update website

Airline plans to migrate 700 systems to cloud and run custom version of Teams to support in-flight customer comms with ground staff Continue Reading

By

• Cliff Saran, Managing Editor

Fujitsu should pay half of Post Office scandal costs, says select committee chair

Select committee chair says Fujitsu should pay half of the costs to repair damage caused by Post Office scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK altnets call for action after attacks on fibre infrastructure

UK altnets raise concerns after a series of attacks on telecoms networks, demanding DSIT and Ofcom take responsibility to review current rules, from sentencing to policing to industry compliance Continue Reading

By

• Joe O’Halloran, Computer Weekly

Indian government issues advisory to mitigate AI risks

Tech firms will require permission from the government to use and provide under-tested or unreliable AI models and software to Indian users Continue Reading

By

• Kavitha Srinivasa

MPs call for Post Office exclusion from compensation schemes, as trust hits rock bottom

Former subpostmasters and MPs do not trust the Post Office to do the right thing for victims of the Horizon IT scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HP emphasises AI in partner programme enhancements

Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence Continue Reading

By

• Simon Quicke, Microscope Editor

Tech impact of council budget crisis

Councils around the UK are looking at how to save money as they struggle to keep a tap on inflation and rising costs. Local services are being cut and council taxes are being hiked. None of this is ... Continue Reading

By

• Cliff Saran, Managing Editor

Apple patches zero-days amid ‘foundational’ post-quantum update

Apple’s iOS 17.4 update not only fixes zero-day flaws that are being actively exploited, but includes important new security protocols to safeguard users against future attacks Continue Reading

By

• Alex Scroxton, Security Editor

Chancellor targets £36bn productivity boost with £4.2bn digital transformation plan

In his 2024 spring budget, Jeremy Hunt announced funding to use tech to improve productivity across the public sector, with most of the cash focused on digital initiatives in the NHS Continue Reading

By

• Bryan Glick, Editor in chief

Cash-strapped cyber pros go rogue on the dark web

Research conducted by CIISec has turned up worrying evidence of hard-up legitimate cyber professionals offering their services to the cyber criminal underground Continue Reading

By

• Alex Scroxton, Security Editor

Nation states buying hacking tools from underground Russian cyber forums

State-sponsored hacking groups, posing as hacktivists, are using Russian cyber crime forums to stock up on cyber weapons, says Check Point Software’s threat analyst, Sergey Shykevich Continue Reading

By

• Bill Goodwin, Computer Weekly

‘Brutal’ decisions required to sort out Post Office mess, says select committee chair

Liam Byrne, chair of the business and trade select committee, tells Computer Weekly about the group’s focus on getting Horizon scandal victims what they are owed Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Singapore refreshes geospatial masterplan

Masterplan aimed at driving mainstream adoption of geospatial applications and grooming geospatial talent, among other goals, will help to position Singapore as a global geospatial hub Continue Reading

By

• Aaron Tan, TechTarget

Interview: How a fundraiser became more data-savvy

We speak to a fundraiser in the charity sector about how an apprenticeship in data analytics has given her Excel, PowerBI and Power Query skills Continue Reading

By

• Cliff Saran, Managing Editor

Post Office prosecutions during Horizon go-live phase are ‘frightening’

The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Rapid7 hits out over botched vulnerability disclosure

Software development firm JetBrains and security specialist Rapid7 fall out over the handling of a critical vulnerability disclosure, while customers are left rushing to patch Continue Reading

By

• Alex Scroxton, Security Editor

What are the pros and cons of shadow IT?

The increase of generative AI, digital natives and remote work drives the rise of shadow IT. CIOs and IT leaders should evaluate the pros and cons to mitigate potential risks. Continue Reading

By

• Mary K. Pratt

ALPHV/BlackCat gang vanishes amid ransomware ‘turmoil’

Mystery surrounds the apparent disappearance of the ALPHV/BlackCat cyber crime gang amid reports that a prominent US victim paid a $22m ransom Continue Reading

By

• Alex Scroxton, Security Editor

Meta outage disrupts social media globally

Meta services, including Facebook, Instagram and Threads, have been downed in a brief service outage Continue Reading

By

• Alex Scroxton, Security Editor

Unexpected costs hit many as they move to cloud storage

A Wasabi survey of cloud storage customers finds more moving to the cloud, but they are experiencing busted budgets and unexpected fees, and expect big demands from artificial intelligence workloads Continue Reading

By

• Antony Adshead, Storage Editor

digital strategy (digital media strategy)

A digital strategy, sometimes called a digital media strategy, is a plan for maximizing the business benefits of data assets and technology-focused initiatives. Continue Reading

By

• Scott Robinson, New Era Technology
• Emily McLaughlin, Coravin
• Nicole Laskowski, Senior News Director

IT chiefs fear Kubernetes data log overload

IT architectures are set to grow in complexity, and more mission-critical systems are being deployed on Kubernetes, meaning log files are becoming unmanageable Continue Reading

By

• Cliff Saran, Managing Editor

Open Rights Group accuses LiveRamp of ‘unlawful’ data processing

Privacy campaigners at Open Rights Group have submitted formal complaints to UK and French data regulators about allegedly unlawful data processing by online advertising firm LiveRamp Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Dutch organisations start building a federated European cloud

The ‘European cloud services in an open federated ecosystem’ (ECOFED) project is co-funded by the Dutch government and will run from 2024 to 2027 Continue Reading

By

• Kim Loohuis

Keepit brings backup and restore to unprotected SaaS applications

SaaS backup specialist keeps data in its own cloud datacentres, protects cloud data across numerous platforms and aims to give customers the ability to rapidly add data sources Continue Reading

By

• Antony Adshead, Storage Editor

American Express customers exposed through third-party breach

US card giant warns customers that their personal details may have been exposed after a third party experienced a systems breach Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI-acceleration deployments curbed by datacentre design considerations

In addition to a shortage of GPUs for AI-optimised servers, IT leaders need to consider how well their datacentre power and cooling will cope with artificial intelligence workloads Continue Reading

By

• Cliff Saran, Managing Editor

Banning ransomware payments back on the agenda

The idea of banning ransomware payments to cyber criminals is back on the agenda, with former NCSC chief Ciaran Martin arguing that tougher measures need to be taken Continue Reading

By

• Alex Scroxton, Security Editor

Own targets SaaS backup and offers analytics insight

Targeting a growing market – SaaS applications that lack backup – Own offers backup, fine-grained restores and analytics on data stores that can bring business insight Continue Reading

By

• Antony Adshead, Storage Editor

How Southeast Asia’s largest bank is riding the AI wave

DBS has scaled its AI capabilities across all parts of its business to deliver tangible outcomes and productivity gains Continue Reading

By

• Piyush Gupta

Authorised access only – biometrics in the workplace

In this week’s Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now. Continue Reading

How PSA is reducing empty trips for trucking firms

The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading

By

• Aaron Tan, TechTarget

Perverting course of justice and contempt of Parliament: a week in post-drama Post Office scandal

As another week in the post-drama Post Office scandal passes, Computer Weekly looks at some of the key moments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How AllSaints, L’Oreal and Deliveroo are using AI to improve CX

From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading

By

• Ben Sillitoe

Jeremy Hunt to deliver tech-laden Spring Budget

The chancellor’s 2024 Budget will cover a £800m funding package to boost public sector productivity through technology, with cash for police tech, the justice system transformation programme and the NHS Continue Reading

By

• Lis Evenstad

Amazon lobbyists banned from European Parliament

Amazon lobbyists have had their access badges to the European Parliament revoked, following allegedly repeated refusals to engage with lawmakers on issues around working conditions and rights Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The Security Interviews: Cyber security is about managing risk effectively

Effective cyber security must lead to cyber resilience – that is, the ability to anticipate, protect against, withstand and recover from any adverse condition, disruption or compromise, as Kyndryl’s security practice leader explains Continue Reading

By

• Melisa Osores, Managing Editor para América Latina

Going up? Senior tech pay trends – and how to influence them

Salaries for CIOs and senior IT professionals have continued to grow despite tough economic conditions. What can you expect in 2024? Continue Reading

By

• Helen Fleming, Director at Harvey Nash, part of Nash Squared

How ANZ organisations can address challenges in AI adoption

Pure Storage's global CTO Alex McMullan discusses the data and sustainability challenges in artificial intelligence adoption, which can be addressed by centralising datasets and focusing on data quality and management Continue Reading

By

• Stephen Withers

Forrester: Tips for assessing hybrid cloud management

Cloud-native works for new workloads, but legacy IT needs a different approach, which is why IT leaders rely on hybrid cloud deployments Continue Reading

By

• Forrester analysts

Web3 and sustainability: Benefits and risks

The Web 3.0 concept presents major advances to the World Wide Web, but the tech that underpins it also has environmental impacts, including carbon emissions and e-waste. Continue Reading

By

• Mary K. Pratt

3D (three dimensions or three dimensional)

3D, or three dimensional, refers to the three spatial dimensions of width, height and depth. Continue Reading

By

• Nick Barney, Technology Writer
• Robert Sheldon

Ivanti vulnerabilities explained: Everything you need to know

A series of vulnerabilities in Ivanti products have caused concern worldwide. Delve into some of the key issues arising from the Ivanti disclosures, looking at the vulnerabilities and their impact, what affected users should do, and learn about new developments Continue Reading

By

• Alex Scroxton, Security Editor

5 ways to reduce an organization's digital carbon footprint

From optimizing video conferences to minimizing unnecessary data storage, learn practical strategies that can help shrink an organization's digital carbon footprint. Continue Reading

By

• Carolyn Heinze

Get a grip and pay the subpostmasters

Last week there were two questions asked in the House of Commons during Prime Minister’s Questions about the Post Office scandal. How refreshing it is to see this finally becoming a regular part of ... Continue Reading

By

• Bryan Glick, Editor in chief

IT leaders focus on enterprise software to drive cost savings

ERP and supply chain software are among the big-ticket investment areas in 2024, and managing these projects is a top priority Continue Reading

By

• Cliff Saran, Managing Editor

KC names Post Office staff he believes conspired to pervert the course of justice

Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fancy Bear sniffs out Ubiquiti router users

The authorities have warned users of Ubiquiti EdgeRouter products to take remedial action after a number of devices were hijacked into a malicious botnet by a Russian cyber espionage unit Continue Reading

By

• Alex Scroxton, Security Editor

MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims

Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC firms bullish on IT spending

More than half of organisations plan to spend more on key areas such as cyber security, generative AI and cloud in a sign of growing optimism across the region Continue Reading

By

• Aaron Tan, TechTarget

7 tech jobs IT pros can use to help the environment

Almost every job can be used to help save the planet, and that's true for IT roles as well. Learn how these seven business tech jobs can promote sustainability. Continue Reading

By

• Mary K. Pratt

Home Office GPS tagging of asylum seekers breaches data protection law

The Information Commissioner’s Office has issued an enforcement notice against the Home Office after finding its programme to tag asylum seekers with GPS monitors breaches data protection law Continue Reading

By

• Bill Goodwin, Computer Weekly

Okta doubles down on cyber in wake of high-profile breaches

Okta launches Secure Identity Commitment to shore up its technology in the wake of a damaging breach and elevate best practice around identity Continue Reading

By

• Alex Scroxton, Security Editor

DSIT publishes results of public digital identity trust consultation

Report from Department for Science, Innovation and Technology shows UK public wants government to be accountable and transparent, and views trust and inclusivity as key Continue Reading

By

• Lis Evenstad

Government sets out research plans for 2024

Department for Science, Innovation and Technology highlights cyber security, artificial intelligence and telecoms as areas where it would like to build evidence and bridge knowledge gaps in current research Continue Reading

By

• Lis Evenstad

Windows 11: Not as big a priority in EMEA compared with North America

Survey shows that IT decision-makers are prioritising desktop productivity and PC refreshes this year, with more in the US prioritising spending on PCs and Windows 11 upgrades Continue Reading

By

• Cliff Saran, Managing Editor

Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt

The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MWC 2024: Orange Business and Cisco team to achieve net-zero goals

Network giant and business services division of telco form collaborative partnership to accelerate progress towards greenhouse gas emission reduction goals, covering circular economy best practices Continue Reading

By

• Joe O’Halloran, Computer Weekly

Police arrested journalists as part of surveillance operation to identify confidential sources

Three police forces took part in surveillance operations between 2011 and 2018 to identify sources that leaked information to journalists Trevor Birney and Barry McCaffrey, the Investigatory Powers Tribunal hears Continue Reading

By

• Bill Goodwin, Computer Weekly

New version of ALPHV/BlackCat ransomware hits victims

An updated version of the ALPHV/BlackCat ransomware has been spotted in the wild amid a series of attacks on American healthcare providers, prompting a new alert from the authorities Continue Reading

By

• Alex Scroxton, Security Editor

75% of third-party breaches target software, IT supply chains

Data drawn from SecurityScorecard’s telemetry reveals how supply chain breaches are becoming a weapon of choice for threat actors Continue Reading

By

• Alex Scroxton, Security Editor

Users love their cyber teams, but find them frustrating

Despite strong support for security teams, a good number of ordinary workers see them as obstructive to business goals, and would like to see them operate more transparently Continue Reading

By

• Alex Scroxton, Security Editor

IR35 reforms: PAC concerned HMRC’s ‘tough’ enforcement is harming contractors

The Public Accounts Committee (PAC) has raised red flags over how HMRC is policing the IR35 rules out of concern its actions might be putting public and private sector organisations off hiring contractors Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Microsoft reinvents ERP into total enterprise integration

Microsoft is offering a complete one-stop shop of enterprise services from infrastructure through to remote worker powered by AI Continue Reading

By

• Marc Ambasna-Jones

IT leaders spend on cutting-edge to refactor legacy tech

Organisations carry around a huge amount of technical debt, which holds back innovation and limits application architectural decisions Continue Reading

By

• Cliff Saran, Managing Editor

Government urged to take a pro-innovation approach to quantum regulation

Responsible innovation, learning from AI and the use of foresight techniques should inform policymaking Continue Reading

By

• Cliff Saran, Managing Editor

‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority

Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Broadcom’s VMware acquisition explained: The impact on your IT strategy

In this guide, we look at Broadcom’s acquisition of VMware and how it influences your IT desktop, server, cloud and supplier management strategies Continue Reading

By

• Cliff Saran, Managing Editor

UC finetunes tech strategy to support digital masterplan

The University of Canberra is scoping a new project to determine data, integration and multicloud strategies to support its long-term digital roadmap Continue Reading

By

• Stephen Withers

CCS accused of pricing G-Cloud SMEs out of framework with £20m insurance cover hike

The Crown Commercial Service’s commitment to helping SMEs win more government cloud deals is being called into question again, following news that it is planning to up the insurance cover required by G-Cloud 14 suppliers by £20m Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How TeamViewer is charting its growth beyond remote connectivity

TeamViewer CEO Oliver Steil outlines the company’s efforts to build on its remote connectivity and control capabilities to support emerging use cases such as smart factories Continue Reading

By

• Aaron Tan, TechTarget

Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns

More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching Continue Reading

By

• Alex Scroxton, Security Editor

VulnCheck bug listing to help track new threats quicker

Exploit intelligence firm VulnCheck launches a proprietary Known Exploited Vulnerabilities catalogue in hopes of improving end-user access to intel on emerging threats and reaching those that the likes of CISA do not Continue Reading

By

• Alex Scroxton, Security Editor

Government should face legal deadlines on paying Post Office victims

The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Birmingham sets aside £25m for Oracle transformation

Council’s budget report shows that £5.3m is needed to continue support and manual intervention on troubled Oracle system Continue Reading

By

• Cliff Saran, Managing Editor

Majority of UK employees ‘willingly gamble’ with security

Human-centric threats originating from employees continue to damage organisations both financially and reputationally, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Executive interview: David Wong, Thomson Reuters

We speak to the chief product officer of Thomson Reuters about working with artificial intelligence and embedding Microsoft Copilot for Word Continue Reading

By

• Cliff Saran, Managing Editor

Hycu uses AI to develop APIs for SaaS application backup

SaaS applications don’t usually come with built-in data protection, but Hycu plans to tackle that gap in the market with AI to generate the connectors needed to backup user data Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

CIO interview: Nigel Richardson, European CIO, PepsiCo

The food and drinks giant is targeting customer engagement, supply chain improvements and greater sustainability as it works on its digital transformation plans Continue Reading

By

• Mark Samuels