IT management

New TalkTalk fine takes total for poor data protection to £500,000

Information Commissioner’s Office fines TalkTalk for putting up to 21,000 customers’ details at risk of exposure prior to September 2014 Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading

By

• Kim Loohuis

IT pros urged to support ‘WannaCry hero’ Marcus Hutchins

Computer experts fear chilling effect on security research over US arrest of Marcus Hutchins who halted the spread of the WannaCry ransomware Continue Reading

By

• Bill Goodwin and Julia Gregory

CW Benelux: IoT Tech Day showcases innovation

Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading

Gov.uk Verify fails to meet key business case targets

Government’s controversial online identity system has missed important milestones that formed the basis of its original 2015 business case Continue Reading

By

• Bryan Glick, Editor in chief

Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading

By

• Eeva Haaramo

NIS Directive plans show UK is serious about tackling cyber threats

UK government plans to implement the EU’s Network and Information Systems (NIS) Directive have been welcomed for assuring its commitment to cyber defence post-Brexit Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: David Ivell, CIO, The Prince’s Trust

Youth charity is turning to digital means to engage with young people outside its usual reach Continue Reading

By

• Angelica Mari

Formula 1 goes digital

In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading

Top tips to avoid a costly Office 365 subscription bill

The Office 365 cloud-based productivity suite is Microsoft’s next strategic platform. We explore the licensing implications Continue Reading

By

• Cliff Saran, Managing Editor

Gaming apps ‘main source’ of mobile phishing attacks, research shows

Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps Continue Reading

By

• Zach Emmanuel, Computer Weekly

ICO highlights challenge Slack-like tools pose to public sector FOI request compliance

The Information Commissioner’s Office outlines how the growing use of cloud-based communication channels could complicate how public sector organisations respond to Freedom of Information requests Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Interview: Vodafone CTO juggles legacy network and cutting-edge technology

Vodafone UK chief technology officer Jorge Fernandes talks legacy networks, digitisation and how he is positioning the operator to lead in the mobile-enabled future Continue Reading

By

• Alex Scroxton, Security Editor

Sub-postmasters allege 'bullying and intimidation' by Post Office over Horizon IT system

Campaigners have submitted initial evidence in group litigation against Post Office over controversial Horizon IT system Continue Reading

By

• Bryan Glick, Editor in chief

Voice control in BBC iPlayer pilot demos Microsoft's AI ambitions

An internal BBC pilot in collaboration with Microsoft shows how voice control could be used on the iPlayer TV streaming app Continue Reading

By

• Cliff Saran, Managing Editor

How logic games have advanced AI thinking

Pitting a chess computer against a chess champion used to be the end goal for machine intelligence. We explore how game play has improved artificial intelligence Continue Reading

By

• Cliff Saran, Managing Editor

AI: A brief history of man versus machine intelligence

Over the last two decades machines have proved they can surpass humans at playing logical games Continue Reading

By

• Cliff Saran, Managing Editor

Imperial College, University of Edinburgh and Harvard to run NHS Digital Academy

Consortium comprising Imperial College, Harvard University and the University of Edinburgh has been chosen to run three-year, £6m virtual academy aimed at upskilling CIOs and CCIOs Continue Reading

By

• Lis Evenstad

The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town

In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading

Why Facebook’s AI termination raises safety concerns

Revelations that researchers at Facebook had to switch off two bots that went rogue have raised questions about the safety of artificial intelligence Continue Reading

By

• Cliff Saran, Managing Editor

Parliament’s digital chief quits to become Arup CIO

Rob Greig is leaving in September for a new role in the private sector Continue Reading

By

• Bryan Glick, Editor in chief

OVH opens first UK datacentre in south London

French cloud provider OVH has opened the doors on its first datacentre in the UK, slightly later than planned Continue Reading

By

• Zach Emmanuel, Computer Weekly

Tech suppliers assess the latest iteration of GDS

The general election has passed by, new ministers are in place, and so the Government Digital Service (GDS) is coming back out of its shell. As it embarks on a new parliamentary cycle, GDS is a ... Continue Reading

By

• Bryan Glick, Editor in chief

Meg Whitman steps down from HP Inc board

Whitman has served as chairperson of HP since the separation of HP Inc and Hewlett Packard Enterprise in November 2015 Continue Reading

By

• Cliff Saran, Managing Editor

Relational databases relatively poor at running digital transformation projects

Digital projects aren’t living up to expectations, with many only delivering incremental improvements to the status quo, survey reveals Continue Reading

By

• Cliff Saran, Managing Editor

Unilever signs partnership deal with Accenture to drive sales for ‘digitally savvy’ consumers

Unilever enters tech partnership with Accenture to help maintain consumer loyalty and drive sales Continue Reading

By

• Zach Emmanuel, Computer Weekly

AA Ireland turns to predictive analytics in fraud crackdown

Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA Continue Reading

By

• Bill Goodwin, Computer Weekly

Nordea deploys AI to speed up customer service

Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers Continue Reading

By

• Eeva Haaramo

How the DVLA is making driving digital

In this week’s Computer Weekly, we hear from the Driver and Vehicle Licensing Agency (DVLA) about how it is becoming a digital hub for motoring and moving away from its legacy IT. Our latest buyer’s guide examines the future of data management. And we look at the importance of understanding the small print in your software licensing agreements. Read the issue now. Continue Reading

UAE hotel upgrades wireless network and internet connectivity

Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies Continue Reading

By

• Edward Banda

Mastercard outlines future digital payment platforms after improvements to Qkr

Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading

By

• Zach Emmanuel, Computer Weekly

Tech disruption forces CEOs to rethink leadership

Headline figures from KPMG’s Outlook 2017 survey of 1500 CEOs shows that 40% expect technology innovation to cause major disruption Continue Reading

By

• Cliff Saran, Managing Editor

What are Amazon Web Services’ Nordic plans?

Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud Continue Reading

By

• Eeva Haaramo

Daimler and Bosch show off autonomous valet parking

A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months Continue Reading

By

• Alex Scroxton, Security Editor

Data management: What does the future hold?

We explore how firms are replacing transactional database management systems with new database architectures Continue Reading

By

• Bernt Ostergaard , Quocirca

What's behind Google Hire?

Google Hire is the latest move by the internet search giant to expand its reach. We investigate the implications Continue Reading

By

• Cliff Saran, Managing Editor

Research from Ponemon Institute highlights lack of confidence in public sector IT

IT decision makers in the public sector say they struggle with IT operations, reveals study by the Ponemon Institute Continue Reading

By

• Cliff Saran, Managing Editor

TSB to introduce iris scan authentication in September 2017

TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW ANZ: Cyber security plan bears fruit

Australia’s Cyber Security Strategy, aimed at protecting citizens, companies and critical infrastructure, has made significant headway over the past year, but the jury is still out on its long-term impact. In this month’s CW ANZ, we take a look at the progress of Australia’s national cyber security blueprint and what else needs to be done to better protect Australia’s interests in the global cyber security landscape. Also, read about what the Australian government is doing to better guard public sector IT systems against cyber attacks. Continue Reading

CW ASEAN: Stay alert to threats

With cyber threats intensifying in recent years, from the global outbreak of ransomware to intrusions of university networks to access government data, the role of threat intelligence in anticipating and mitigating threats has become more important than ever. In this month’s CW ASEAN, learn how organizations can make the most out of threat data feeds in an intelligence-driven security strategy. Also, find out how companies can navigate the ominous cyber threat landscape by investing in cyber security technology and processes. Continue Reading

Newcastle council data leak shows need for security automation

Leak of child adoption information by Newcastle City Council resulted from accidental email attachment by employee Continue Reading

By

• Warwick Ashford, Senior analyst

The challenge of our era - digital transformation at Allianz

The insurance firm wants to become "digital by default" and its CIO explains the vital role DevOps and cloud play in its change programme Continue Reading

By

• Jacob Abboud, Allianz Insurance

London Stock Exchange uses IBM blockchain technology

The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why company directors need to focus on software licensing small print

Heads of businesses risk breaching the Companies Act, fines, or a possible jail sentence if they fail to take software licensing risks into account Continue Reading

By

• Cliff Saran, Managing Editor

Stamford Bridge to offer stadium connectivity in partnership with Ericsson

Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading

By

• Zach Emmanuel, Computer Weekly

Airbus helps secure critical infrastructure

In this week's ezine, Computer Weekly explores how to secure industrial control systems, which have often lagged behind the leading edge of IT security and pose serious risks to critical national infrastructure. Airbus believes that despite the vulnerabilities of individual components, industrial control systems as a whole are quite resilient. We also speak to the head of technology at Centrica about how the utility company is becoming a specialist provider of data lake integration tools, and we explore the 802.11ac Wave 2 standard. Continue Reading

Post Office defence in computer system legal case due this week

The Post Office will this week present its defence against allegations brought by subpostmasters in a group legal action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Formula 1 plans to digitise fan experience

For a sport built on advanced technology, Formula 1 has lacked a truly digitally enabled fan experience – but that could be about to change Continue Reading

By

• Cliff Saran, Managing Editor

Wimbledon 2017: The tech behind the tennis

Each year IBM and Wimbledon work together to deliver an excellent sporting experience to both fans and players through the use of technology Continue Reading

By

• Clare McDonald, Business Editor

HPE and CSC merger wins confidence of Zurich

Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Visa encourages US businesses to go cashless with £500,000 in hard cash

Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ofcom sets up Openreach Monitoring Unit

Telecoms regulator Ofcom is setting up a dedicated unit to keep a watchful eye on Openreach Continue Reading

By

• Alex Scroxton, Security Editor

HMRC’s customs IT system may not be ready before Brexit

National Audit Office is concerned that customs declaration service will not be ready in time for the UK’s departure from the EU because significant challenges remain Continue Reading

By

• Lis Evenstad

Cognizant opens London lab to help customers with digitisation

Cognizant has opened its latest digital development centre in London, where it will work with customers and partners on digital business challenges Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The dawn of a new era for Dell EMC

Dell EMC’s Paul Henaghan is no stranger to industry consolidation, having worked for tech companies that were acquired by Oracle and Software AG. Here, the president of Dell EMC in South Asia and Korea shares what it is doing to streamline its salesforce, his views of the hyper-convergence space and the company’s strategy for tackling the APAC market Continue Reading

By

• Aaron Tan, TechTarget

CW Middle East: How women can fill the tech skills gap

The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading

What Singapore can learn from Israel’s cyber security playbook

A former Unit 8200 captain from the Israel Defense Forces shares what Singapore can learn from Israel’s approach to cyber security Continue Reading

By

• Aaron Tan, TechTarget

Most Influential Women in UK IT 2017: Entrants to the Hall of Fame

Each year Computer Weekly recognises several great women from the IT industry and their lifetime achievements in its Most Influential Women in UK IT Hall of Fame Continue Reading

By

• Clare McDonald, Business Editor

MoJ electronic monitoring programme fails to achieve value for money, says NAO

National Audit Office slams severely delayed MoJ electronic tag project for series of failures, including being too ambitious, not delivering benefits and procurement shambles Continue Reading

By

• Lis Evenstad

Legal & General picks HomeServe’s IoT LeakBot to protect homeowners

Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading

By

• Alex Scroxton, Security Editor

The data analytics behind the Wimbledon tennis championships

In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading

Met Police signs £8m digital forensics deal

MASS wins seven-year contract to supply a digital forensics managed service to London’s Metropolitan Police Service Continue Reading

By

• Lis Evenstad

Cryptocurrencies: a niche pursuit?

Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market? Continue Reading

By

• Angelica Mari

GDPR brings serious implications for data storage

New European Union data protection regulations put tough requirements on organisations that store “personally identifiable data”. We look at what is needed to achieve compliance Continue Reading

By

• Chris Evans

Mobile operators must act soon as 5G business models emerge

Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading

By

• Alex Scroxton, Security Editor

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Ann Hellenius, City of Stockholm

Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world Continue Reading

By

• Eeva Haaramo

Citizens Advice calls for roll-out of Universal Credit to be paused

A report by the advisory charity highlights issued around making and managing claims online, lack of digital skills and problems with identity verification through Gov.uk Verify Continue Reading

By

• Lis Evenstad

Europe takes measured approach to 5G, driven by ROI concerns

European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading

By

• Alex Scroxton, Security Editor

Why now is the time to appoint a chief agility officer

Companies need to innovate and find new ways of getting products to the market more quickly. Appointing a chief agility officer to the board will help Continue Reading

By

• Simon Masters and Tess Bregman

How the iPhone shows the value of innovation in a capitalist economy

Ten years of watching the iPhone transform markets around the world demonstrates the economic value of technology innovation Continue Reading

By

• Tim Worstall, Adam Smith Institute

Virgin Media fails to deliver on broadband speed claims, says investigation

An investigation by the BBC’s Watchdog programme accuses ISP Virgin Media of over-promising and under-delivering on the claims it makes about its fibre-based broadband services Continue Reading

By

• Alex Scroxton, Security Editor

Sweden trials blockchain for land registry management

Swedish land registry is trying out blockchain as a means of proving ownership Continue Reading

By

• Eeva Haaramo

Most influential women in UK tech: The 2017 longlist

Every year, Computer Weekly asks the technology industry to nominate who it thinks are the most influential women in UK tech – here is the 2017 longlist Continue Reading

By

• Clare McDonald, Business Editor

Be better connected in a wireless world

In this week’s Computer Weekly, we look at the latest developments in wireless technology and discover how enterprises can deliver secure and reliable wireless networks for staff and customers. We examine Microsoft’s PowerShell scripting language to understand why it’s become such an important tool for automating system administration. And we ask CIOs what it’s like to cross the divide and work for IT suppliers. Read the issue now. Continue Reading

Dubai Police to enhance smart services with robot police

The streets of Dubai will soon see Robocops to help fight crime and help people out Continue Reading

By

• Edward Banda

Danish shipping giant Maersk recovering from major Petya cyber attack

Company confirms attack took down its IT system across multiple sites and business units, but has now been contained Continue Reading

By

• Eeva Haaramo

Dear Caroline Nokes, a few items for your digital government to-do list

I feel a little sorry for Caroline Nokes, announced this week as the latest minister responsible for digital government - the third to take on that mantle in less than a year. She’s clearly a ... Continue Reading

By

• Bryan Glick, Editor in chief

Project management is key to driving business success

Project managers are struggling to keep up with the fast pace of business development, leading to project failures Continue Reading

By

• Cliff Saran, Managing Editor

DVLA aims to slash IT costs by moving to public cloud and open standards

Agency’s IT strategy for 2019/20 will see a concerted move to deprecate legacy systems, deploy applications in the cloud and develop in-house IT Continue Reading

By

• Cliff Saran, Managing Editor

Co-op digital chief Mike Bracken quits to focus on digital government consultancy

The former GDS chief is leaving the Co-op to work on advising governments around the world on their digital strategy Continue Reading

By

• Bryan Glick, Editor in chief

To gain diversity we must ‘redefine’ how tech is perceived

To encourage more minorities into IT, Google’s head of diversity and inclusion in Europe claims the industry needs to redefine the stereotypes around what a job in tech entails Continue Reading

By

• Clare McDonald, Business Editor

Will mobile networks cope with the end of roaming charges?

In this week’s Computer Weekly, while mobile users are celebrating the end of roaming charges in the EU, mobile networks have to deal with the consequences – we examine the industry challenges. We also look at the future plans for Openstack, the open source cloud environment. And we learn how European law enforcement is working with business to tackle organised cyber crime. Read the issue now. Continue Reading

Interview: Louise McCarthy and Valeria Della Rosa, EBRD

Two women are at the helm of the European Bank of Reconstruction and Development’s technology change programme – the bank’s first-ever digital transformation Continue Reading

By

• Lis Evenstad

News UK dumps tape for backup with Zadara cloud storage

News publishing corporation saves up to 40% on hardware and software costs by switching in-house hardware for a cloud-first policy, using Zadara cloud storage as a backup target Continue Reading

By

• Antony Adshead, Storage Editor

Why entrepreneurship is the only escape from AI-fuelled unemployment

Mark Carney, governor of the Bank of England, predicts up to 15m people could lose their jobs due to AI. Society must adapt Continue Reading

By

• Cliff Saran, Managing Editor

Datacentre decisions: Converged vs hyper-converged infrastructure

Converged and hyper-converged infrastructure are ready-tested ways to put compute and storage into the datacentre. But which should you choose for your deployment? Continue Reading

By

• Chris Evans

Swedish fintech Klarna gains full banking licence

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading

By

• Eeva Haaramo

Most SAP users plan to stick with older ERP due to costly Hana migration

Survey finds many SAP users are considering augmenting their existing enterprise resource planning with cloud applications rather than go to S/4 Hana Continue Reading

By

• Cliff Saran, Managing Editor

The human apprentices behind robotic automation

IT apprentices are helping large businesses transform their back-office processes through software robots Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Pirated software used to spread malware in APAC

A regional study by a Singapore university has found that counterfeit software distributed through discs and file-sharing networks is plagued by malware Continue Reading

By

• Aaron Tan, TechTarget

What it takes for the internet of things to take off in ASEAN

Besides lowering adoption costs, an ecosystem of governments, technology suppliers and telcos is necessary for the internet of things to flourish in Southeast Asia Continue Reading

By

• Aaron Tan, TechTarget

Why did British Airways’ datacentre crash?

In this week’s Computer Weekly, after an IT outage at British Airways left passengers stranded at airports, we examine the possible causes and ask what BA’s official explanation really means. We analyse the challenges for digital government now the UK election is over. And we hear how the charity Barnardo’s is leading an initiative for a data platform to improve children’s social care services. Read the issue now. Continue Reading

Abu Dhabi uses surveillance tech to protect Grand Prix

Police use surveillance technology and monitoring software to ensure public safety when Formula One visits the UAE each year Continue Reading

By

• Alicia Buller

South African game reserve goes digital to save the rhino

Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading

By

• Alex Scroxton, Security Editor

North Korean Lazarus botnet linked to WannaCry attack

US-Cert puts out an alert on DeltaCharlie, a distributed denial of service tool from North Korean hacker group Lazarus Continue Reading

By

• Cliff Saran, Managing Editor

CW ASEAN: Hyper-convergence offers simple yet scalable storage

In this month’s CW ASEAN, we take a look at how TAL Apparel has reaped significant savings in storage and server resources by switching to hyper-converged systems, and we explore the key drivers for the development of hyper-converged systems and how they will transform the way applications are delivered. We also hear from a senior Veritas executive about why extracting more metadata to improve business processes and data management will become more important. Read the issue now. Continue Reading

CW ANZ: Flash arrays make a splash

In this month’s CW ANZ, we find out why a growing number of Australian enterprises are turning to all-flash storage technology to replace spinning disk storage systems, thanks to lower costs and reduced complexity. We also hear from a senior Veritas executive about why extracting more metadata to improve business processes and data management will become more important. And we take a look at how public cloud services have empowered Australian startups to scale up and go global from day one, and identify the key drivers for the development of hyper-converged systems and how they will transform the way applications are delivered. Read the issue now. Continue Reading

SAP users look to software suppliers to help with fast-approaching GDPR

An SAP UK and Ireland user group survey has found user organisations crying out for help as GDPR approaches, with cloud delivery a special concern Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Palo Alto Networks set to drive new era in security innovation

Palo Alto Networks announces a cloud-based application framework the company claims will enable its security platform to disrupt and change the security industry completely within a decade Continue Reading

By

• Warwick Ashford, Senior analyst