IT management

Big data skills shortages – and how to work around them

Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading

By

• Shamus Rae, KPMG

Australia’s chief scientist calls for AI regulations

The proposal would require companies to apply for a trustmark so they know from the outset how their AI is expected to behave Continue Reading

By

• Beverley Head

HMRC on track for August roll-out of customs IT system

The government will have a “fully functioning” customs declaration service by January 2019, HMRC CEO Jon Thompson told MPs Continue Reading

By

• Lis Evenstad

Interview: How a tech apprenticeship changed one man’s life

Past Microsoft apprentice Joshua Uwadiae explains how in hindsight, he realises his apprenticeship was a life-defining moment in the lead-up to his tech career Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Kevin Hanley, head of innovation, Royal Bank of Scotland

Royal Bank of Scotland's head of innovation talks to Computer Weekly about creating and supporting change, bringing different technologies together, and how 2018 could be the year blockchain innovation comes to fruition. Continue Reading

Lessons from GE’s flight to digital platforms

Examining the challenges industrial giant GE has encountered on its digital journey and the lessons learned for CIOs heading in the same direction Continue Reading

The bumpy ride to digital transformation

In this week’s Computer Weekly, we look at the lessons to be learned from General Electric’s bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now. Continue Reading

Boris Johnson wants tech to fight illegal wildlife trade

The foreign secretary wants the country’s “finest technological brains” to help combat poaching and save endangered species Continue Reading

By

• Lis Evenstad

Microsoft takes over GitHub as it expands its open source plan

Microsoft is a major contributor to open source. It has now acquired the largest open source repository Continue Reading

By

• Cliff Saran, Managing Editor

GDPR – like a lot of regulation – will mostly benefit the big incumbents

The law of unintended consequences applies to the new EU data protection laws, because the big players it seeks to regulate can better afford to comply Continue Reading

By

• Tim Worstall, Adam Smith Institute

Scotland to begin building identity platform prototype this autumn

Scottish government plans flexible approach to online identity providers as it aims to launch alpha phase of is online identity assurance programme in August 2018 Continue Reading

By

• Lis Evenstad

Subpostmasters told to expect decision on alleged unfair prosecutions in August

The Criminal Courts Review Commission is expected to announce the findings of an investigation into alleged unfair subpostmaster prosecutions in August Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lessons from GE’s flight to digital platforms

Examining the challenges industrial giant GE  has encountered on its digital journey and the lessons learned for CIOs heading in the same direction Continue Reading

By

• Computer Weekly

Huge rise in TSB-themed mobile phishing attacks after IT meltdown

Scammers have used bank’s IT problems as an opportunity to target its customers with mobile phishing attacks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BBC to show World Cup in virtual reality

Broadcaster will trial virtual reality and ultra HD live streams of the FIFA World Cup through BBC iPlayer and a dedicated VR app Continue Reading

By

• Clare McDonald, Business Editor

Artificial intelligence identifies skin cancer in lab test more effectively than doctors

Artificial intelligence has outperformed experienced dermatologists in identifying skin cancer samples, further highlighting the potential of the technology in healthcare Continue Reading

By

• Zach Emmanuel, Computer Weekly

Tier 2 visas – a challenge for the tech sector

With staff shortages already being reported in the technology sector and Brexit potentially adding to the problem, tech departments need to get their Tier 2 visa applications right Continue Reading

By

• Kerry Garcia and Jackie Penlington

HP Inc results boosted by PC sales as it waits for 3D manufacturing to take off

3D manufacturing is HP Inc’s next big growth area, but that is 10 years away. In the meantime, it needs to rely on PC and printer sales Continue Reading

By

• Cliff Saran, Managing Editor

Firms step up spending on digital tech, but struggle with strategy

Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading

By

• Bill Goodwin, Computer Weekly

Drone industry set to contribute £42bn to UK economy by 2030

PwC research has predicted drones could add £42bn to the economy and create 68,000 jobs by 2030 Continue Reading

By

• Zach Emmanuel, Computer Weekly

Business still not addressing insider threat

Businesses are still not addressing inside threats when it comes to cyber security, leaving themselves wide open to data breaches as a result, according to a security analyst Continue Reading

By

• Warwick Ashford, Senior analyst

Intelligence on the edge will see workloads migrate from clouds

IoT devices’ ability to make their own decisions will see computing shift back from the cloud to the edge, ABI Research has predicted Continue Reading

By

• Cliff Saran, Managing Editor

Salary is the biggest motivator for software developers

A survey finds that benefits such as free food and drink or a modern office space are not the main motivator for most developers, with the majority prioritising a higher salary Continue Reading

By

• Cliff Saran, Managing Editor

Policy Exchange report calls for GDS to be moved to DCMS

Think-tank wants Government Digital Service to create a “single digital government account” for citizens, and says bringing the organisation into the Department for Digital, Media, Culture and Sport will improve focus on “all aspects of digital transformation” Continue Reading

By

• Lis Evenstad

DBS modernisation programme is a ‘masterclass in incompetence’, say MPs

The costly, four-years-delayed Disclosure and Barring Service modernisation programme is an example of yet another poorly managed major government project, according to the Public Accounts Committee Continue Reading

By

• Lis Evenstad

CIO interview: Chris Ashworth, CIO, Hermes

Hermes aims to deliver on its innovation programme with a new data platform, a mobile app and experimenting with robots and drones. Continue Reading

Tech's role in tackling humanitarian crises

In this week’s Computer Weekly, we learn about how mobile connectivity is a lifeline for Syrian refugees in Turkey, thanks to the mobile network operators in that country. Our latest buyer’s guide examines how modern network security enables digital transformation at a range of companies. And we find out about the technology strategy of logistics firm Hermes from its CIO, and about British Airways’ use of Salesforce to globalise its B2B sales. Read the issue now. Continue Reading

Max Schrems’s NOYB initiates GDPR action

A privacy NGO led by Austrian lawyer Max Schrems is among the first to file complaints under the GDPR against Google, Instagram, WhatsApp and Facebook Continue Reading

By

• Warwick Ashford, Senior analyst

Dedicated HPC infrastructure still rules, says Huawei

A Huawei executive makes the case for dedicated high-performance computing (HPC) infrastructure, despite the growth of public cloud services that have democratised access to HPC and AI capabilities Continue Reading

By

• Aaron Tan, TechTarget

Two chiefs, two approaches to digital transformation

While the definition of digital transformation is debatable, IT business leaders agree it's all about the data Continue Reading

By

• Cliff Saran, Managing Editor

MPs launch inquiry into automation and its impact on jobs

House of Commons Business, Energy and Industrial Strategy Committee will look at the impact of automation on workers, businesses and the UK economy as a whole Continue Reading

By

• Lis Evenstad

GDPR puts people first, says ICO

The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading

By

• Warwick Ashford, Senior analyst

Commitment is the watchword on GDPR D-Day

New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading

By

• Warwick Ashford, Senior analyst

Stronger rules on data protection by EU institutions agreed

On the eve of the GDPR compliance deadline, European politicians agree new rules to strengthen data protection in EU organisations Continue Reading

By

• Warwick Ashford, Senior analyst

NHS England chooses care record exemplars

Greater Manchester, Wessex and One London are the three areas chosen to become Local Health and Care Record Exemplars, and will receive national funding over two years Continue Reading

By

• Lis Evenstad

Security experts weigh in on GDPR checklists

Security experts give their views on what final checks businesses should be doing on the eve of the General Data Protection Regulation compliance deadline, while a survey reveals almost half of Brits have not heard of it Continue Reading

By

• Warwick Ashford, Senior analyst

How artificial intelligence is fuelling engine maintenance innovation at Rolls-Royce

The engine maker has established an innovation centre to enable the company to deliver analytics and artificial intelligence-powered services to airlines using Rolls-Royce engines Continue Reading

By

• Cliff Saran, Managing Editor

Nordic CIO interview: Jussi Sorvali, HMD Global

 Continue Reading

CW Nordics: Finland delays e-voting plan

Security concerns have re-emerged to further frustrate the Finnish government’s plans to launch a national e-voting system. Also read about a study by the Stockholm School of Economics that looks at the likely impact of AI, machine learning and robotics on people’s lives. And find out why Norway has accelerated plans to scale up its national cyber security infrastructure. Continue Reading

England and Wales Cricket Board to improve players’ medical data

Cricketers’ medical images will be stored securely in an independent clinical archive, enabling clinicians to access medical data and make treatment decisions more quickly Continue Reading

By

• Lis Evenstad

New UK Data Protection Act not welcomed by all

Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading

By

• Warwick Ashford, Senior analyst

UK calls for new data-sharing model with EU

The UK has proposed a new data-sharing model to ensure ongoing data protection collaboration and free flow of data between the EU and the UK post-Brexit Continue Reading

By

• Warwick Ashford, Senior analyst

Compliance in the cloud: Avoiding the cloud compliance trap

When you hand over data to a cloud provider, you don’t hand over responsibility for legal and regulatory compliance. Beware of falling into a cloud compliance trap Continue Reading

By

• Stephen Pritchard

Unified comms bugbears may be easily solved with AI

The concept of unified communications is now so wide-ranging that it is ripe for disruption – or improvement – by artificial intelligence, argues analyst Zeus Kerravala Continue Reading

By

• Alex Scroxton, Security Editor

Application and device security under the spotlight

The security of internet-connected devices and associated applications has become a significant concern, prompting suggestions legislation may be required, while the UK government’s recent Secure by Design review suggests several solutions, including legislative measures Continue Reading

By

• Peter Ray Allison

Amazon, Toys R Us and a tale of two technology approaches

Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise? Continue Reading

By

• Ben Sillitoe

Hammond pledges funding to help SMEs adopt digital tech

Chancellor promises to boost smaller companies with funding for digital technologies, and plans to launch a review of the UK’s productivity gap Continue Reading

By

• Lis Evenstad

Facebook is ready for GDPR, says Zuckerberg

Facebook chief Mark Zuckerberg has claimed the social network is ready for GDPR, but failed to give any answers to the most probing questions posed by European MEPs Continue Reading

By

• Warwick Ashford, Senior analyst

Blockchain tourism being replaced by its application to business challenges

Deloitte reveals the next 12 months could see businesses move from exploring blockchain to applying it to business challenges Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Ethics and tech – a double-edged sword

Just because a business activity is legal doesn’t mean it will be acceptable to customers, as the ethical debates in tech are proving Continue Reading

By

• James Kitching, Coffin Mew

Singapore to adopt European e-invoicing standard

The city-state is the first country outside Europe to embrace the Peppol e-invoicing standard to speed up business transactions and lower operating costs for SMEs Continue Reading

By

• Kimberly Chua

Qualcomm and Facebook working on FWA broadband

Qualcomm is to integrate a number of its chipsets with Facebook’s Terragraph technology to build fixed wireless access broadband solutions for urban areas Continue Reading

By

• Alex Scroxton, Security Editor

Taking the quantum leap: What is quantum technology for business?

Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading

By

• Paul Martin , PA Consulting

IT professionals distrust their main suppliers, survey shows

IT providers are restricting the ability of businesses to innovate, with many IT pros feeling that suppliers deliver poor value, especially on upgrades, a Cogeco Peer 1 survey reveals Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Cathal Corcoran, Gatwick Airport

Computer Weekly speaks to Gatwick Airport’s CIO about a major network upgrade, which will support future expansion and boost its IT services Continue Reading

By

• Cliff Saran, Managing Editor

Digital identity: Is the puzzle about to be solved?

Solving the digital identity problem is key to the future of the digital economy as a whole – but how close are we? Computer Weekly looks at what is happening with Gov.uk Verify, private sector involvement, and lessons the UK could learn from other countries Continue Reading

By

• Lis Evenstad

Injecting entrepreneurship into enterprise IT

What should CIOs do to ensure that IT plays a leading role in the digital future of their organisations. Continue Reading

CIO interview: Damian Smith, head of IT, England and Wales Cricket Board

Embracing change at an institution more than 200 years old can be a sticky wicket, but England and Wales Cricket Board’s head of IT is batting for a digitally enabled future. Continue Reading

GDPR is here – are you ready?

The EU’s new data protection regulation, GDPR, comes into force this week. In this edition of Computer Weekly, we ask if companies are ready for it and look at what happens if you’re not yet compliant. Our latest buyer’s guide examines digital transformation and the role of the CIO. And we find out how technology is changing the traditional sport of cricket. Read the issue now. Continue Reading

Google sued for £3.2bn for tracking UK iPhone browsing

A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading

By

• Warwick Ashford, Senior analyst

IT executives think businesses are slow at adopting digital transformation

Digital transformation may be impeded by the slow speed at which businesses are ready to adopt new, digitally empowered ways of working Continue Reading

By

• Cliff Saran, Managing Editor

ICO fines University of Greenwich £120,000

The UK privacy watchdog has issued a monetary penalty against the University of Greenwich for a "serious" security breach Continue Reading

By

• Warwick Ashford, Senior analyst

One-fifth of global banks think AI will boost customer experience

Economist Intelligence Unit survey shows nearly three-quarters of businesses think retail banking could be mostly automated by 2020 Continue Reading

By

• Cliff Saran, Managing Editor

AI could transform cancer diagnosis, says prime minister

Theresa May says artificial intelligence could revolutionise diagnosis of chronic diseases and save 22,000 lives a year by 2033 Continue Reading

By

• Lis Evenstad

UK government promises laws to police 'Wild West Internet'

UK government plans laws to make online activity safer after green paper reveals more needs to be done to protect citizens Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Augmented reality can improve efficiency for retailers

Augmented reality has been positioned as a way to extend digital experiences onto the retail shop floor – but it has far more uses behind the scenes Continue Reading

By

• Cliff Saran, Managing Editor

ICO could use new GDPR powers in Facebook probe

UK privacy watchdog is considering using new powers in its investigation of Facebook, while the government is considering new laws to police social media firms Continue Reading

By

• Warwick Ashford, Senior analyst

Injecting entrepreneurship into enterprise IT

What should CIOs do to ensure that IT plays a leading role in the digital future of their organisations Continue Reading

By

• David Moschella, Leading Edge Forum

Most UK marketers GDPR ready, but not all firms have a plan

Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading

By

• Warwick Ashford, Senior analyst

Beware of the digital bandwagon

The rush to become ‘digital by default’ could drive costs up and have a damaging effect on understanding customer demand, writes John Seddon Continue Reading

By

• John Seddon

Executive interview: Abby Kearns, Cloud Foundry Foundation

Computer Weekly speaks to Abby Kearns, executive director of the Cloud Foundry Foundation about how open source is a key ingredient of digital transformation Continue Reading

By

• Cliff Saran, Managing Editor

BYOD in UK SMEs linked to security incidents

Bring your own device practices have been identified as a cyber security risk for six in 10 SMEs in research published a week ahead of the GDPR compliance deadline Continue Reading

By

• Warwick Ashford, Senior analyst

GDS seeks advice on migration from Public Services Network

The Government Digital Service has started the process of moving public sector organisations away from the Public Services Network Continue Reading

By

• Alex Scroxton, Security Editor

Use GDPR to propel business forward, says ICO

GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading

By

• Warwick Ashford, Senior analyst

GlaxoSmithKline R&D creates data platform using Hadoop for the internal sharing of scientific data

GlaxoSmithKline is making better use of the data it has about the development and trials of medicines through a Hadoop-based platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why Microsoft's AI is about helping anyone's intelligent agent

Microsoft believes businesses need to be connected to AI innovation. The way it wants to achieve this is through its AI platform for developers Continue Reading

By

• Cliff Saran, Managing Editor

DWP IT engineering is ‘dysfunctional’ and lacks ‘ability to deliver’, claims report

Internal report produced for DWP CTO details challenges faced by department in moving to more agile ways of working Continue Reading

By

• Bryan Glick, Editor in chief

Ex-DWP IT contractor wins IR35 case appeal against HMRC

Tribunal judge rules terms of contractor's engagement with the Department for Work and Pensions means HMRC was wrong to pursue a £26,000 claim for unpaid income tax and national insurance contributions Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Blockchain technology lacks enough use cases to be disruptive, says Worldpay

Worldpay's Jason Scott-Taggart says although the company is looking at blockchain, there are too few strong use cases for the technology at present Continue Reading

By

• Zach Emmanuel, Computer Weekly

UK tech sector growing 2.6 times faster than overall economy

The latest Tech Nation report on the UK’s IT sector reveals strong growth and positivity, but fears around Brexit in London’s tech engine Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

GDPR impact on Whois data raising concern

The negative impact of the GDPR on internet domain registration information is raising concern in cyber security circles because the data is key to cyber crime fighting operations Continue Reading

By

• Warwick Ashford, Senior analyst

AI is more than just doing things cheaper and faster

Choose the parts of AI to deploy to demonstrate return-on-investment and differentiate your brand, says Volkswagen Australia’s chief customer officer Continue Reading

By

• Beverley Head

CW ASEAN: Connect your people with UC

Unified communications has changed the way we access information and make decisions. However, the adoption of UC varies across Southeast Asia, with Singapore and Malaysia ahead of the curve, followed by Indonesia and Vietnam. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of start-ups that have been shaking up the marketplace. Download the ezine now. Continue Reading

Companies need to adapt to new communication demands from millennials

TechSmith has warned businesses younger generations have new multimedia-based communication demands Continue Reading

By

• Zach Emmanuel, Computer Weekly

CIO interview: Phil Lewis, director of digital experience, Boden

Fashion retailer Boden is going through a transformation process, using digital elements across the business and fostering innovation Continue Reading

By

• Mark Samuels

CW ANZ: Australian firms connect people in new ways

Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. But IT and user experiences can differ greatly. What has been the journey of ANZ enterprises when delivering a seamless UC experience for employees? In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful. Download the issue now. Continue Reading

Most firms see GDPR as an opportunity

A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

Skills audits back as insourcing gathers pace

, This morning I received an e-mail with extracts from a Gartner press release saying: “Infrastructure and Operations skills (I&O) gaps will cause 75% of organizations to experience visible ... Continue Reading

By

• Philip Virgo, Winsafe Ltd

NHS England on the cusp of launching first citizen identity pilot

The NHS will begin trialling its identity verification system with a non-clinical service shortly, with 20 other services in the pipeline, according to NHS England chief digital officer Juliet Bauer Continue Reading

By

• Lis Evenstad

Australia needs to invest more in R&D to move forward

Innovation and Science Australia has made 30 recommendations for the government to consider if the nation is not to become a global backwater. Continue Reading

SMEs more worried about GDPR’s threat to reputation than fines

SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cage director Rabbani heads for Supreme Court after appeals court rules password demands lawful

Muhammad Rabbani, director of campaigning group Cage, will appeal to the Supreme Court after Court of Appeal rules that police did not act unlawfully by demanding his computer and mobile phone passwords under Section 7 of the Terrorism Act Continue Reading

By

• Bill Goodwin, Computer Weekly

A strong UK-India bond on tech can benefit us all

The UK tech sector can benefit from the government’s work to forge closer ties with India’s burgeoning digital economy Continue Reading

By

• Julian David, TechUK

TSB refused help from Lloyds as IT meltdown began

TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone CEO Colao steps down

Long-serving Vodafone CEO Vittorio Colao will step down in October after just over a decade in charge Continue Reading

By

• Alex Scroxton, Security Editor

Santander latest traditional player to open digital bank

Santander is the latest traditional bank to follow an industry trend and develop a digital banking unit Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Will government IT be ready for Brexit?

In this week’s Computer Weekly, as the UK government struggles to get new IT systems up and running before Brexit, we examine the challenges ahead and the departments with the biggest problems. We look at serverless computing and ask why this emerging cloud technology is so important for IT leaders. And we discuss the latest best practice in mobile strategy for SMEs. Read the issue now. Continue Reading

It’s not too late to get GDPR ready

With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading

By

• Paul Jordan, International Association of Privacy Professionals (IAPP)

HSBC blockchain trial proves trade finance utility model

HSBC and ING used blockchain to successfully complete a real-world trade financing transaction as part of a pilot Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gatwick Airport completes £15m network upgrade to support expansion plans

Gatwick’s new network promises to drive IoT applications, offer free passenger Wi-Fi and provide robust connectivity across the airport campus Continue Reading

By

• Cliff Saran, Managing Editor