IT management

FCA warns it cannot manage financial crime risks without sharing data with EU

FCA admits it will be unable to manage financial crime effectively if it cannot share data with EU authorities. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch government IT projects run €1bn over budget

Dutch government IT projects are costing much more money and taking far longer than expected Continue Reading

When modern meetings don't work

Once upon a time, pretty much every meeting had a minute-taker – someone who kept notes, summarising who said what. These meeting minutes were circulated afterwards for comment and correction, and ... Continue Reading

By

• Bryan Betts, Freeform Dynamics

Two-thirds of emails not clean, says research

Two-thirds of emails don't make it to the inbox because security systems consider them unsafe, according to research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AIOps killed the IT support star

There is no room for IT support stars, who can fix anything. As complexity increases, automation and machine learning are the only options Continue Reading

By

• Cliff Saran, Managing Editor

Average technology salary in UK&I reaches over £80,000

The average salary for IT professionals in the UK and Ireland is over £80,000 a year, Computer Weekly has found Continue Reading

By

• Clare McDonald, Business Editor

Fashion retailer Desigual boosts sales opportunities with data-sharing technology

Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading

By

• Bill Goodwin, Computer Weekly

Retailers buy into AI – the rise of artificial intelligence in retail

In this week’s Computer Weekly, we talk to leading high street and online retailers to find out how they are using artificial intelligence to get more benefits from their customer data. New research suggests outsourcing is bad for software development – we assess the issues. And we look at how to ensure data protection when using containers. Read the issue now. Continue Reading

UK security vetting IT system failing, says NAO

The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays Continue Reading

By

• Lis Evenstad

Can technology save our NHS?

By the technophiles, digital is seen as the holy grail that will save our NHS, but is technology the answer, and how long will it be before we have a digital NHS? Continue Reading

By

• Lis Evenstad

Irish tax office testing out artificial intelligence for customer services

The Irish tax office and IT supplier Accenture tries out artificial intelligence for its customer service Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government positive to Science and Technology Committee’s report on algorithms

The government has issued its overwhelmingly positive response to the Science and Technology Committee’s report on the use of algorithms in decision making, published earlier this year Continue Reading

By

• Lis Evenstad

Software maintenance contracts lack scrutiny

Paying a fifth of the original software contract value every year for support, big fixes and updates does not seem like good value for money Continue Reading

By

• Cliff Saran, Managing Editor

The use cases, challenges and benefits behind retail AI

Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading

By

• Clare McDonald, Business Editor

Senior civil servants address TechUK smarter state theme

Senior government officials spoke at a TechUK “smarter state” event, revealing ambitious AI policy alongside a “back to basics” drive to get data right Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

RBS announces branch closures as part of cancelled project to create challenger bank

The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK hesitant over immersive technologies despite positivity abroad, survey finds

UK businesses are lagging behind their counterparts in the US, France and China for AR and VR implementation, due to concerns over security and complexity Continue Reading

By

• Zach Emmanuel, Computer Weekly

BA praised for swift GDPR-aligned action on data breach

British Airways has been praised for its swift response to a customer data breach, which could be the first test case under the EU’s GDPR and new UK GDPR-aligned data protection laws Continue Reading

By

• Warwick Ashford, Senior analyst

Health secretary Matt Hancock to boost NHS IT with £200m fund

Matt Hancock will announce a £200m fund for further digital centres of excellence and plans to pilot the NHS app across England, but shadow health secretary Jonathan Ashworth calls the plans a “pipe dream” Continue Reading

By

• Lis Evenstad

Arriva ITSM implementation delivers beyond expectations

Transport company replaces several tools with a single cloud-based ITSM platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

All acute NHS trusts in England now using e-referrals

NHS trusts have reached 100% uptake of NHS England’s e-referral service, ahead of October 2018 deadline Continue Reading

By

• Lis Evenstad

Health minister launches code of conduct for health tech data

The code of conduct – focused around data-driven tech such as AI – aims to deepen trust between researchers, innovators, patients and clinicians, according to health minister James O’Shaughnessy Continue Reading

By

• Lis Evenstad

Slow cloud take-up among IT execs limits joined-up customer experience

Cloud computing promises to declutter IT and link systems easily. Despite the benefits, adoption of the cloud for customer engagement remains low Continue Reading

By

• Cliff Saran, Managing Editor

Get ready for S/4 Hana – it’s the new Y2K

There is an impending storm heading towards corporate IT, and the outlook doesn’t look sunny for cash-strapped, time-constrained IT departments. Just like in 1999 with Y2K, there is an absolute ... Continue Reading

By

• Cliff Saran, Managing Editor

Element AI teams up with AI Singapore

The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools Continue Reading

By

• Aaron Tan, TechTarget

Britons concerned over security of contactless payments, research finds

Despite the popularity of contactless payments ahead of cash, Britons are worried about the security of tap and go Continue Reading

By

• Zach Emmanuel, Computer Weekly

Three forthcoming government services to use Gov.uk Verify

Government Digital Service is in the process of private beta testing its identity assurance platform with three new central government services Continue Reading

By

• Lis Evenstad

CIOs raise concerns over Brexit-related developer skills exodus

IT leaders are worried that they will not have enough software developers to support their companies through Brexit Continue Reading

By

• Cliff Saran, Managing Editor

TSB CEO out after months of IT problems

TSB’s CEO, Paul Pester, is stepping down after the bank and its customers were beset by another round of IT problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Executive interview: Bill Ruh, CDO of GE

With a new CEO in the driving seat, we speak to GE’s head of digital, Bill Ruh, about how the company has refined its digital strategy. Continue Reading

Power play – how GE builds digital into its products

In this week’s Computer Weekly, we speak to Bill Ruh, the head of GE Digital about how the business has changed to focus on customer outcomes following a change in senior leadership. The company is exploring new industries to take its Predix platform, such as the hospitality sector. We look at the problems of implementing SAP S/4 Hana and speak to experts about how to maximise success. We also explore the challenges of networking microservices. Our CIO interview is PayPoint CIO Jon Marchant. Read the issue now. Continue Reading

Zurich begins startup competition to improve its strategy for digital-savvy customers

The insurance company has begun a competition across 20 countries in a bid to find the latest innovative products from startups. Continue Reading

By

• Zach Emmanuel, Computer Weekly

From Aberdeen to Brighton: Investing in the UK’s digital future

More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading

By

• Russ Shaw, Tech London Advocates and Global Tech Advocates

CIO interview: Ian Cohen, global CIO, Addison Lee

Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth Continue Reading

By

• Mark Samuels

Dutch bank ING sees financial boost from employee performance management rethink

ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading

By

• Bill Goodwin, Computer Weekly

DevOps and containers: How to get connected

We look at how to apply a DevOps approach to a container-based microservices architecture Continue Reading

By

• Daniel Robinson

Fix data flows for best chance of success with S/4 Hana

Moving to SAP S/4 Hana is not easy. But with the right preparation, businesses can map out and optimise the data flows between business processes Continue Reading

By

• Cliff Saran, Managing Editor

How Forest Holidays migrated its hosted website to a managed service

Holiday firm Forest Holidays switched from Rackspace’s SME hosted service due to fast business growth, with new UCS hardware now living at Node4 Continue Reading

By

• Cliff Saran, Managing Editor

UK partners with African countries to boost innovation

UK government has launched partnerships in South Africa, Kenya and Nigeria to help startups grow and boost technology innovation in the region Continue Reading

By

• Lis Evenstad

Blockchain gains foothold in Australia

A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted Continue Reading

By

• Beverley Head

Voice set to project into workplace, predicts Gartner report

AI-powered voice recognition is set to become part of the office environment within two years, according to Gartner Continue Reading

By

• Cliff Saran, Managing Editor

When networks collide: how M&A brings infrastructure together

Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it Continue Reading

By

• Alex Scroxton, Security Editor

Local councils should have a digital leader at board level, says TechUK

Industry body calls on local councillors to have a digital-first mindset, drive transformation and ensure local authorities have digital leadership in place Continue Reading

By

• Lis Evenstad

US and UK days away from European Parliament ultimatum to suspend data transfers to the US

Threat to Privacy Shield as the European Union and US approach a critical European Parliament deadline to suspend data transfers from the EU to the US Continue Reading

By

• Kevin Cahill

Singapore broadens access to AI skills

A national artificial intelligence initiative in Singapore is being extended to the general population to dispel fears that machines will take over people’s jobs Continue Reading

By

• Aaron Tan, TechTarget

Improving security is top driver for ISO 27001

Organisations are implementing the ISO 27001 standard in recognition of the fact that cyber attacks are increasingly inevitable and that it is best to be well-prepared to fend off attacks and mitigate their effect Continue Reading

By

• Warwick Ashford, Senior analyst

IBM brings AI-powered highlights tool to US Open tennis players

IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances Continue Reading

By

• Zach Emmanuel, Computer Weekly

Cunnington’s role as head of function for DDaT needs changing, says IfG report

Kevin Cunnington’s role as the head of function for digital, data and technology (DDaT) should be to sit on the Civil Service Board, spread standards and provide targets for digital transformation, the think tank says Continue Reading

By

• Lis Evenstad

IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading

By

• Bill Goodwin, Computer Weekly

HPE pins hopes on intelligent edge as hybrid strategy flattens

HPE sees hybrid as the future of enterprise IT, but revenue has been affected by currency fluctuations and its intelligent edge business is growing quickly Continue Reading

By

• Cliff Saran, Managing Editor

Home Office launches EU nationals registration system pilot

EU citizens working at NHS trusts in the north-west of England – and students and staff at Liverpool’s universities – will be able to apply online for settled status in the UK post-Brexit, as part of private beta pilot Continue Reading

By

• Lis Evenstad

Challenge to anti-GDPR immigration exemption in DPA to go ahead

Two human rights groups are challenging a controversial clause in new UK data protection legislation that they say is in conflict with the EU’s Charter of Fundamental Rights and undermines the General Data Protection Regulation Continue Reading

By

• Warwick Ashford, Senior analyst

Hancock appoints chief technology adviser

Hadley Beeman will service as Matt Hancock’s chief technology adviser at the Department for Health and Social Care Continue Reading

By

• Lis Evenstad

Amnesty International backs campaign to ban killer robots

Human rights organisation calls for legally binding international agreement to ban the development and use of autonomous weapons that operate without humans Continue Reading

By

• Cliff Saran, Managing Editor

Finland government to review public procurement laws

Finland's government is putting its procurement laws under the spotlight after a major IT fraud Continue Reading

By

• Gerard O'Dwyer

Fighting fit: The ODI on courting startups to use open data to get the UK moving

The Open Data Institute is aiming to change the fact that millions of people in the UK are inactive, and is using open data and startups to help engage citizens to exercise. Continue Reading

By

• Zach Emmanuel, Computer Weekly

Taking stock of Dell EMC’s growth in Asia

Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts Continue Reading

By

• Aaron Tan, TechTarget

DevOps is wasted unless the business goes Agile too

When analysts and journalists write about Agile and DevOps, the focus is typically on the technology and infrastructure – what it means for software and systems development in an age when the ... Continue Reading

By

• Bryan Betts, Freeform Dynamics

The more an Apple product is worth, the more you want one

Apple may be the world's first trillion-dollar company, but it's not the most valuable ever – however, it might well be the first to so successfully exploit the theories of a 19th century US economist Continue Reading

By

• Tim Worstall, Adam Smith Institute

Corbyn suggests tech tax to fund BBC

Labour leader says big technology companies and ISPs should contribute to a fund for public interest journalism Continue Reading

By

• Clare McDonald, Business Editor

Dubai Health Authority launches artificial intelligence strategy

Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading

By

• Edward Banda

Google Cloud Platform enables faster mobile notifications for World Cup fans

Onefootball exclusively used the Boost platform, which has now been officially launched, to offer faster mobile notifications for World Cup viewers Continue Reading

By

• Zach Emmanuel, Computer Weekly

No Deal Brexit papers warn of stark future for UK tech

The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading

By

• Alex Scroxton, Security Editor

CW Nordics: Sweden eyes geo-fencing to protect against terror attacks

Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading

Councils at risk from unsupported Windows Server and SQL Server

Some local authorities are using unsupported server software, while others are not paying for extended support Continue Reading

By

• Cliff Saran, Managing Editor

Language barrier won’t hold back chatbots in the Netherlands

The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading

By

• Tijs Hofmans

CEOs held back by boards wanting quick digital turnarounds

Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time Continue Reading

By

• Cliff Saran, Managing Editor

Barclays appointment will step up use of AI in investment bank

Ex-Goldman Sachs expert will focus on improving Barclays’ trading services and making internal systems more efficient Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nearly a third of organisations still not GDPR ready

As the UK and other states implement the EU’s GDPR, many organisations admit they are still not fully compliant, but most claim to be able to respond to data subject access requests Continue Reading

By

• Warwick Ashford, Senior analyst

Better the data you know – how GDPR is affecting UK tech companies

As the dust settles from the General Data Protection Regulation, the implications for technology firms in the UK are becoming clearer Continue Reading

By

• Rebecca West, Coffin Mew

NHS Digital plans for £450m GP IT framework

A framework for GP IT systems and services will replace the GP Systems of Choice (GPSoC) contract and aims to make procurement easier for suppliers and primary care providers Continue Reading

By

• Lis Evenstad

How Imperial Brands is taking control of its software licences

Central control gives the tobacco company the data required to manage software licences and ensure it pays only for the assets it needs Continue Reading

By

• Cliff Saran, Managing Editor

The risk of upgrading to S/4 Hana

S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop? Continue Reading

By

• Cliff Saran, Managing Editor

Government departments are exploring new tech, according to GDS report

A GDS-commissioned report has found artificial intelligence and blockchain are the most popular among emerging technologies in government, but projects are often done in silos and departments risk “reinventing the wheel” Continue Reading

By

• Lis Evenstad

UK cryptocurrency exchange enlists Rackspace for Microsoft Azure cloud move

London Block Exchange taps up Rackspace to assist with two-month Microsoft Azure migration as it sets about shoring up its platform against demand spikes Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Estonia targets UK tech talent

Estonian businesses are trying to close the country’s IT skills gap by targeting UK IT professionals as part of a recruitment campaign Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW500: Getting the most out of the internet of things

The IoT brings huge opportunities, but how can organisations take full advantage, and where lies the best potential? The latest CW500 Club looked at how to create the right environment for success. Continue Reading

CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group

Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants Continue Reading

By

• Angelica Mari

Tapping into the internet of things

In this week’s Computer Weekly, we hear from IT leaders who are early adopters of internet of things technologies about how to deliver on the potential of IoT. We examine strategies for combining hyper-converged infrastructure and cloud storage to best effect. And we find out how the UK government intends to use data to improve Britain’s railways. Read the issue now. Continue Reading

AI: Black boxes and the boardroom

Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading

By

• Tim Wright and Antony Bott

Swedish government and industry address IT skills shortage

Sweden faces major challenges in resourcing its growing IT sector with the right talent Continue Reading

By

• Gerard O'Dwyer

Planned Australian law raises tech firms’ security concerns

A digital industry group representing some of the world’s largest tech firms is opposed to proposed Australian laws aimed at compelling them to help security agencies and police Continue Reading

By

• Warwick Ashford, Senior analyst

Gartner recommends CIOs get skilled up on deep learning

There may be some wacky predictions in Gartner's emerging trends hype cycle, but AI and even quantum computing need to be taken seriously right now Continue Reading

By

• Cliff Saran, Managing Editor

Why networking is the last frontier of IT automation

Most organisations still manage networks manually, despite the cost and time needed in doing so, primarily because the impact of breaking something is much higher Continue Reading

By

• Aaron Tan, TechTarget

Alan Turing Institute provides AI startups with opportunity to collaborate with researchers

Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups Continue Reading

By

• Zach Emmanuel, Computer Weekly

National Archives races to create electronic archive of EU law before Brexit

The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading

By

• Wendy M Grossman

ASEAN firms need to overcome DevOps hurdles

Southeast Asia has had pockets of success with DevOps, but most organisations across the region will need to overcome cultural and legacy challenges to succeed Continue Reading

By

• Ai Lei Tao

CIOs being welcomed back to marketing

The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems Continue Reading

By

• Beverley Head

Trump sparks speculation after repealing cyber attack restraints

The US president has sparked speculation about US policy on launching cyber attacks by repealing Obama-era restraints, underlining the need for international rules on cyber warfare Continue Reading

By

• Warwick Ashford, Senior analyst

Tips on reducing unnecessary cloud service costs

As IT departments prepare their 2019 budgets, we assess how to avoid paying too much for cloud services Continue Reading

By

• Cliff Saran, Managing Editor

HMRC goes live with first phase of customs IT system

HMRC’s Customs Declaration Service is now live, and a small group of importers can use the system to make ‘certain types of supplementary declarations’ Continue Reading

By

• Lis Evenstad

Is IBM relevant to today’s mainstream?

When IT vendors talk about the market, they tend to focus on how they would like the world to be rather than how it actually is. This often means they fail to connect as well as they could with the ... Continue Reading

By

• Dale Vile, Freeform Dynamics

Lidl dumps €500m SAP project

Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work Continue Reading

By

• Cliff Saran, Managing Editor

Australian enterprises warming up to DevOps

The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison Continue Reading

By

• Stuart Kennedy

CW ANZ: Gearing up for 5G

The potential benefits of 5G are certainly promising in Australia, which is seen as a test bed for 5G services with the country’s dense cities and wide open spaces. Indeed, telcos in Australia have used the recent Commonwealth Games on the Gold Coast in southeast Queensland to test their coming 5G networks. In this edition of CW ANZ, we look at how Australia is ushering in 5G services and the industries that will get the most out of the technology. Read the issue now. Continue Reading

CW ASEAN: Preparing for 5G

As telcos gear up to roll out the first 5G networks, enterprises are keen to see how they can take advantage of faster 5G connectivity to support a broad range of applications, from the internet-of-things to high-fidelity remote applications. In this edition of CW ASEAN, we look at how telcos and enterprises are readying themselves for 5G and the opportunities presented by the new technology. Read the issue now. Continue Reading

The dawn of open banking in Australia

Financial services firms will need to embrace DevOps and modernise their IT infrastructure to compete with more nimble fintech companies in an open banking regime. Continue Reading

Scotland's Improvement Service signs up to pilot digital identity platform

The Improvement Service will pilot the Yoti digital identity platform, test the use of blockchain applications and take a cloud first approach with its myaccount citizen portal Continue Reading

By

• Lis Evenstad

Why your marketing team needs help from IT more than ever

Some IT and marketing departments have a troubled history of working together, but better collaboration is essential to make a success of digital transformation Continue Reading

By

• Geraint Evans

IR35 tech compliance will take private sector 'over a year' to achieve, warns accounting trade body

The Association of Accounting Technicians (AAT) cautions HM Revenue & Customs against rushing out IR35 reforms to the private sector, claiming it will take most businesses at least one tax year to ready their software systems for the move Continue Reading

By

• Caroline Donnelly, Senior Editor, UK