IT management

Major shake-up of TSB IT after core banking system migration disaster

TSB has restructured its IT team to give its internal team control of its core banking system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

ICO kicks off sandbox beta to support innovation

The UK’s privacy watchdog has launched the first phase of an initiative aimed at enhancing data protection while supporting business innovation Continue Reading

By

• Warwick Ashford, Senior analyst

Should we be worried that half of UK organisations don’t have a policy for the safe use of AI?

As artificial intelligence becomes more mainstream, business leaders must be aware of the risks and make sure their firms do not build bias into AI algorithms Continue Reading

By

• Matthew Howard

Interview: Mark Gray, director of digital transformation, Crown Prosecution Service

The introduction of fully digital services to improve stakeholder engagement is among the highlights of a world-first transformation initiative in the criminal justice system Continue Reading

By

• Angelica Mari

Commvault adds “tape killer” AWS Glacier Deep Archive cold storage

Backup provider to offer 1-cent-a-gigabyte AWS Glacier Deep Archive as a target in a move that mirrors a trend towards the cloud and away from tape among Commvault customers Continue Reading

By

• Antony Adshead, Storage Editor

Audit services – the next frontier for tech giants?

As data analytics, AI and automation technology advance, could we be about to see technology firms take on some of the responsibilities of the big financial audit firms? Continue Reading

By

• Fiona Czerniawska

Huawei making no progress on addressing security concerns

Huawei has made no material progress on addressing the issues identified last year by the NCSC, according to the latest highly critical report from its HSCEC Oversight Board Continue Reading

By

• Alex Scroxton, Security Editor

Businesses losing out on early payment discounts due to outdated software

Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What are the options for regulating internet companies?

The UK – and other countries – are likely to introduce new regulations for internet and tech companies like Facebook and Google. We consider what sort of rules they might introduce Continue Reading

By

• Guy Cartwright, Coffin Mew

Swedish companies increasingly using private networks to communicate with ecosystem

Swedish IT leaders are increasingly turning to private networks to communicate with other businesses in their ecosystem Continue Reading

By

• Jane Hamrin

Scottish government advances payments programme

Platform is intended to support outbound and inbound payments and could integrate Gov.UK Pay in Scotland Continue Reading

By

• Angelica Mari

Insurance company Tokio Marine HCC overhauls legacy systems

Tokio Marine HCC has partnered with Incessant Technologies to implement business process automation software, which is helping the company to mitigate the risks associated with its disparate legacy systems Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government expects NHS IT overhaul will unleash innovation

Common technical standards, modular contracts and a fintech-style regulatory model will underpin the new approach to technology in the health service in England Continue Reading

By

• Angelica Mari

Mind the overlap between GDPR and ePD, warns privacy lawyer

Organisations need to be aware of the overlaps between European data protection and privacy rules, and which takes precedence, a privacy lawyer warns Continue Reading

By

• Warwick Ashford, Senior analyst

Amadeus deploys cloud-native shopping application on Google cloud

Amadeus has moved off mainframes and is redeveloping its software to be cloud native. Its Master Pricer is the first of its core application to be deployed on Google Continue Reading

By

• Cliff Saran, Managing Editor

Salesforce opens AI research outfit in Singapore

Cloud-based software giant Salesforce will train up to 100 postgraduate students over three years in artificial intelligence technology Continue Reading

By

• Aaron Tan, TechTarget

Web inventor wants a web built on solid data principles

Tim Berners-Lee has urged app developers to be courteous to users’ data privacy, saying users should own their own data and apps need to interoperate Continue Reading

By

• Cliff Saran, Managing Editor

Police algorithms should be regulated, says think tank

Better use and regulation of data-driven technologies should be the norm in UK policing, according to research Continue Reading

By

• Angelica Mari

Europe passes controversial Copyright Directive

The European Parliament has passed a new Copyright Directive, including a number of highly controversial articles Continue Reading

By

• Alex Scroxton, Security Editor

BT switches on quantum network link at Adastral Park

BT has opened its quantum network link between its Adastral Park research base and the UK Quantum Network node at the University of Cambridge Continue Reading

By

• Alex Scroxton, Security Editor

A ‘stunning victory’ in Post Office Horizon trial

In this week’s Computer Weekly, we report on the latest news from the court case about the controversial Post Office Horizon IT system after claimants achieve a ‘stunning victory’ in a judge’s ruling. Top IT leaders share their views on creating a strategy for the digital age. And the CIO of Halfords talks about cloud, data analytics and emerging technologies. Read the issue now. Continue Reading

Nominet urges SMEs to register .uk domains to thwart squatters

The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: The Computer Weekly Downtime Upload – Episode 9

In this week’s episode of The Computer Weekly Downtime Upload podcast, Caroline Donnelly hosts the show as Brian McKenna recovers from his latest jaunt to San Francisco, while Clare McDonald discusses women in technology, and the team once again talks about the need for unbiased artificial intelligence Continue Reading

By

• Computer Weekly Staff

Leading PC makers set to expand product range to target existing customers

With little growth forecast, PC manufacturers are trying to tie in additional services with their hardware to lock in customers Continue Reading

By

• Cliff Saran, Managing Editor

Artificial intelligence making major inroads into Russian banking

Russian banks are identifying use cases for artificial intelligence, but the gradual adoption of the technology will require access to a deeper skills pool if it is to accelerate Continue Reading

By

• Vladimir Kozlov

Mike Lynch heads to High Court to defend against HP allegations

The UK’s biggest fraud case commences, with the former CEO of Autonomy, Mike Lynch, attempting to clear his name Continue Reading

By

• Cliff Saran, Managing Editor

Datacentre equipment manufacturers must make their firmware available

Amendment to EcoDesign Directive aims to stimulate third-party maintenance market and encourage resale of second hand equipment Continue Reading

By

• Cliff Saran, Managing Editor

Getting it right this time: Why the strategy is not about delivery for NHSX

Government needs to move on from the mantras and beliefs that exist around digital and technology – the new NHSX organisation could set an example by transforming healthcare Continue Reading

By

• Mark Thompson, Exeter Business School and DIGITLab

How Centrica used GDPR and Pegasystems to reward loyal customers

Thanks to the EU’s General Data Protection Regulation, the utility provider has been able to fine-tune a digitally enabled initiative that works across the business Continue Reading

By

• Cliff Saran, Managing Editor

Welcome to the new legacy

Budgets in IT general do not grow at a rate that can sustain stellar financial performance across the IT industry. However, Gartner’s latest spending forecast has reported that worldwide software ... Continue Reading

By

• Cliff Saran, Managing Editor

UK government at odds over Huawei threat

The chair of the Science and Technology Committee has criticised the government’s vague response to concerns about Huawei’s activities in the UK Continue Reading

By

• Alex Scroxton, Security Editor

Facebook security policy and practices unfit, say infosec pros

Confidence in Facebook’s ability to keep users’ data safe has once again been shaken by revelations of poor password protection practices, prompting calls for a security review Continue Reading

By

• Warwick Ashford, Senior analyst

Hubris over Horizon? Post Office shocks High Court with accusation of bias

The Post Office likes to describes itself as “the nation’s most trusted brand”. Anyone following the latest developments in the increasingly heated High Court case about its Horizon IT system would ... Continue Reading

By

• Bryan Glick, Editor in chief

Manchester City Council CIO steps down

In a return to the private sector, Bob Brown joins healthcare technology firm EMIS as chief solutions officer Continue Reading

By

• Angelica Mari

London launches open data cultural map

The collated data on the capital's cultural locations is hoped to support local authorities, property developers and associations develop existing clusters and build creative infrastructure Continue Reading

By

• Angelica Mari

Government cyber security strategy is ‘chaotic’

Responding to potential threats at a national level is unfeasible given the time ministers are currently dedicating to Brexit negotiations, says shadow Cabinet Office minister Continue Reading

By

• Angelica Mari

Interview: How the DWP Dojo innovates

Juan Villamil, director of enterprise infrastructure and production operations at DWP Digital, discusses how the Department for Work and Pensions tests out new tech ideas Continue Reading

By

• Cliff Saran, Managing Editor

Horizon IT system trial suspended after Post Office accuses judge of bias

The Post Office legal team in the case brought by more than 500 subpostmasters has called for the judge to be recused after questioning his impartiality Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Towards a full-fibre Britain: the view from inside Openreach

Openreach chairman Mike McTighe discusses progress on the national full-fibre broadband roll-out, the impact of Brexit, how to better engage with the CSP community, and why dark fibre isn’t the cure-all they might want it to be Continue Reading

By

• Alex Scroxton, Security Editor

GDS and Cabinet Office admit to over-optimism over Verify

The system's architects blamed failures to deliver the objectives set out in the original business plan on the slow pace of digital transformation across government at a Public Accounts Committee session this week Continue Reading

By

• Angelica Mari

Australian firms grapple with business-IT gap

The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives Continue Reading

By

• Aaron Tan, TechTarget

Lack of viable business case holds back S/4 Hana projects

Organisations on SAP’s ECC are only guaranteed support until 2025, and moving to the latest S/4 Hana ERP is a major undertaking Continue Reading

By

• Cliff Saran, Managing Editor

IBM demos quantum leap in artificial intelligence

Working with MIT and Oxford university, the researchers have looked at how quantum computing can accelerate data classification in machine learning Continue Reading

By

• Cliff Saran, Managing Editor

EC fines Google €1.49bn for abusing ad market dominance

The European Commission has fined Google for abusive practices in online advertising dating back to 2006 Continue Reading

By

• Warwick Ashford, Senior analyst

Department for Transport launches future of urban mobility plan

Future of Mobility minister Jesse Norman launches “biggest review into transport in a generation” Continue Reading

By

• Angelica Mari

CCRC watching Post Office Horizon trial closely

The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial Continue Reading

Post Office ‘lacked humanity’ in the treatment of subpostmasters, says peer

Peer slams Post Office after High Court judgment reveals its oppressive style of managing the people who run its branches Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How D+1 keeps payroll woes at bay

The Singapore-based F&B business behind the Yolé frozen yogurt chain has consolidated its payroll data into a single database powered by Unit4’s HR management system Continue Reading

By

• Aaron Tan, TechTarget

Government launches investigation into AI bias

Advisory body will look at how systems that support decision-making may have inherent algorithmic biases that need to be taken into account Continue Reading

By

• Cliff Saran, Managing Editor

NatWest launches business virtual account platform

Features supported by a new system enable corporate customers to manage and segregate money, and are part of a wider digital transformation plan to enhance customer experience Continue Reading

By

• Angelica Mari

Podcast: The Computer Weekly Downtime Upload – Episode 8

In this week’s episode of The Computer Weekly Downtime Upload podcast, the team reminisces over 30 years of the World Wide Web, gets the low-down on what happened at this year’s Cloud Expo and digs a little deeper into the user IT implications of Brexit Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Post Office director cross-examination confirms lack of investigation into branch IT problems

A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Build in trust, experts advise cyber innovators

Trust will be increasingly important in the digital era, and is therefore a key component of new products and services, experts have told cyber security innovators Continue Reading

By

• Warwick Ashford, Senior analyst

Department of Health considers overhaul of screening IT

Modernisation intended to address high-profile failures in national screening services will be informed by an investigation on the topic to be published next month Continue Reading

By

• Angelica Mari

CyLon announces latest cyber security accelerator cohort

Swiss and Israeli cyber security startups join teams from the UK for CyLon’s ninth London accelerator cohort Continue Reading

By

• Warwick Ashford, Senior analyst

Layer your approach to web security

Combining unified threat management with other security systems and a strategic CISO is essential to defend against threats Continue Reading

By

• Cliff Saran, Managing Editor

UK sees increase in contactless card use

Surge in use of “tap and go” payment feature is attributed to adoption by transport operators and more retailers, according to a trade body Continue Reading

By

• Angelica Mari

Digital divide threatens healthcare innovation

Consumers and physicians are open to technology innovation, but progress is slow due to tech adoption at a varying pace and focus on different priorities, says report Continue Reading

By

• Angelica Mari

Subpostmasters achieve ‘stunning victory’ against Post Office in Horizon case

Judge rules that Post Office showed “oppressive behaviour” in response to claimants accused of accounting errors they blamed on Horizon IT system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Businesses failing to grasp DevSecOps

UK and US businesses are being exposed to security risks by a failure to integrate security into DevOps programmes, research shows Continue Reading

By

• Warwick Ashford, Senior analyst

StepChange uses Pegasystems to power digital efficiency drive

Charity StepChange, which helps people manage debt problems, has developed a modern IT system to help double the number of people it can support Continue Reading

By

• Cliff Saran, Managing Editor

Brexit complicating already complex data protection

GDPR impact is yet to be felt and data protection is set to become increasingly complex, with Brexit adding even more complexity that could be overwhelming, warns head of international privacy association Continue Reading

By

• Warwick Ashford, Senior analyst

Why the web needs patching

Regulators want to curb the web giants, while World Wide Web inventor Tim Berners-Lee believes problems with the web's misuse can be fixed Continue Reading

By

• Cliff Saran, Managing Editor

National Cyber Security Programme at risk of missing targets

The National Audit Office has sharply criticised the Cabinet Office over failings in how it set up the National Cyber Security Programme that mean it may struggle to meet its goals Continue Reading

By

• Alex Scroxton, Security Editor

DCMS announces new funding for prison coding skills

The expanded scheme by the Department for Digital, Culture, Media and Sport is part of a a £1.2m package to help under-represented groups get jobs Continue Reading

By

• Angelica Mari

IT Priorities 2019: ANZ organisations focus on fundamentals

Organisations in Australia and New Zealand will spend more on modernising legacy applications and breaking down data silos this year Continue Reading

By

• Aaron Tan, TechTarget

Avoid infosec mistakes of the past, urges Robert Hannigan

Technology innovators need to avoid security mistakes of the past by building in integrity so that products and services can be used with trust and confidence, says former GCHQ director Continue Reading

By

• Warwick Ashford, Senior analyst

Met Police collaborated with US prosecutors in WikiLeaks investigation

The Metropolitan Police has confirmed it exchanged information on WikiLeaks staff in the UK with the US Department of Justice, which is conducting criminal investigations into the organisation Continue Reading

By

• BIll Goodwin & Niels Ladefoged

Spring Statement 2019 allocates £200m to technology

Chancellor Philip Hammond's latest statement announces funding to support progress in areas including supercomputer development, photonics and bioinformatics, promises tighter digital regulation and attempts to ensure flow of skilled professionals into the UK Continue Reading

By

• Angelica Mari

CW APAC: Buyer's guide to cloud security

When putting data in the cloud, companies must understand how it is protected – and not assume that security is all taken care of. In this buyer's guide, Computer Weekly offers advice on making cloud security choices, looks at how to guard against DDoS attacks, and finds out Amazon's approach to building secure cloud products. Continue Reading

IT Priorities 2019: ASEAN organisations lay digital foundations

Organisations in Southeast Asia are planning to shore up their IT infrastructure to speed up application development and become more customer focused Continue Reading

By

• Aaron Tan, TechTarget

ICO pledges to support innovation

UK data privacy watchdog is increasingly gearing up to support innovation to ensure developers of tech and digital services do not lose society’s trust Continue Reading

By

• Warwick Ashford, Senior analyst

Furman Review urges greater competition for tech giants

The six-month review into the UK digital economy includes recommendations of a new code of conduct for large companies, along with greater data openness and mobility Continue Reading

By

• Angelica Mari

Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IBM’s APAC CEO talks up next chapter of cloud adoption

In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology Continue Reading

By

• Aaron Tan, TechTarget

RPA spend to increase after Brexit

Organisations will spend 20-30% more as a result of admin overheads expected after the UK leaves the EU, but companies are unprepared and skills are in short supply, analysts say Continue Reading

By

• Angelica Mari

King's College London IT chief says resisting digital disruption a ‘waste of time’

Speaking at the Cloud Expo Europe 2019 conference in London, King's College London chief architect, Ian Johns, opened up about how his past experiences of digital disruption informed his view that it's best to embrace it than fight back Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Defra criticised over no-deal IT systems plan

The introduction of slower, burdensome systems brought about by the challenges of preparing for Brexit must not become the ‘new normal’, MPs warn Continue Reading

By

• Angelica Mari

Breaking with tradition: How a 144-year-old retailer is moving into the digital age

In this week’s Computer Weekly, we talk to the CIO of Liberty, one of London’s oldest and most traditional retailers, about the challenges of moving into the digital, omnichannel age. Our latest buyer’s guide looks at best practice in threat management. And we examine the results of our exclusive reader research on IT leaders’ 2019 IT buying priorities. Read the issue now. Continue Reading

Nationwide uses natural language processing to discover what annoys customers

SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence Continue Reading

By

• Cliff Saran, Managing Editor

Openreach exploring options for copper network shutdown

Openreach has begun to assess how and when it might be able to shut down its copper broadband network Continue Reading

By

• Alex Scroxton, Security Editor

Assisted living system moves from Microsoft Azure to IBM Cloud

IBM Cloud provides Watson artificial intelligence and internet of things technologies to support carers looking after elderly and disabled people Continue Reading

By

• Cliff Saran, Managing Editor

Post Office considered Horizon IT system ‘high risk’, court told

The Post Office considered Horizon a high operational risk in an internal review, a trial focused on alleged fallibilities in the system used in thousands of Post Office branches has heard Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The web turns 30: from proposal to pervasion

The web is celebrating its 30th anniversary, but can it remain true to its founder’s vision? Continue Reading

By

• Cliff Saran, Managing Editor

Australia should embrace automation but be aware of downsides

Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced Continue Reading

By

• Beverley Head

Department for Transport kicks off cloud transformation

A major system has been moved to Google Cloud Platform as part of a wider modernisation exercise Continue Reading

By

• Angelica Mari

Making unified threat management a key security tool

As data protection becomes critical to businesses, we look at how unified threat management can be a useful tool, providing it is selected and deployed correctly according to business needs Continue Reading

By

• Warwick Ashford, Senior analyst

NatWest launches biometric card pilot

NatWest Bank is set to trial biometrics-based cards with 200 customers to verify contactless payment transactions over £30 Continue Reading

By

• Angelica Mari

Malaysia takes broad base approach to 5G security

The country’s telco regulator is taking a industry-wide look at security implications of 5G, preferring not to target any particular supplier Continue Reading

By

• Edwin Yapp

ICO data raises doubts over UK firms’ ability to manage breaches

Most ICO data breach reports late and incomplete prior to full GDPR implementation, FoI request data reveals, raising doubts about breach prevention, detection and response capabilities Continue Reading

By

• Warwick Ashford, Senior analyst

House of Lords committee calls for creation of a digital authority to oversee regulation

The proposed regulatory framework would coordinate regulators, assess rules and make recommendations to respond to developments in digital services Continue Reading

By

• Angelica Mari

CW Europe: Robots deliver savings for Dutch postal service

In this issue we look at how Dutch delivery company PostNL is reaping huge efficiency savings by using robotic technology to automate time-consuming administrative tasks, Facebook’s opposition to the referral of questions about the legality of data transfers between Europe and the US to the European Court of Justice, and how Oslo is thriving from a unique combination of business agility, a cultural receptiveness to technology, and a social desire to do good. Read the issue now. Continue Reading

Which cloud backup type is best: Incremental or differential?

Backup types vary in size, complexity of restoration, cost and resources consumed. Is incremental or differential the right approach for your cloud backup? Continue Reading

By

• Brien Posey

Vodafone defends its use of Huawei as 5G trials go live

As Vodafone begins trials of a live 5G service in Bristol, Cardiff and Liverpool, the operator’s CTO and general counsel have defended their use of Huawei equipment in Vodafone’s network and challenged its detractors to produce evidence of spying Continue Reading

By

• Alex Scroxton, Security Editor

Half of government IT jobs in 2023 do not exist today

Widespread digital transformation in the public sector means government CIO responsibilities will change rapidly in the next four years and many of those future roles do not yet exist, says Gartner Continue Reading

By

• Angelica Mari

ICO head still in top three of DataIQ data leader list

The UK’s information commissioner remains in the top three data leaders after claiming top spot in 2018 in the DataIQ 100 list of most influential data leaders, but GDPR is not the only focus in the industry Continue Reading

By

• Warwick Ashford, Senior analyst

Brexit: UK tech spend flattens as France and Germany pull away

CIOs in the UK look set to fall behind their French and German counterparts, as Brexit hits tech spending Continue Reading

By

• Cliff Saran, Managing Editor

Ministry of Justice concludes prison biometrics pilots

Use of iris scanning and facial recognition software is part of a wider crackdown on drug trafficking in UK jails Continue Reading

By

• Angelica Mari

Tech under spotlight at High Court in second subpostmasters versus Post Office trial

The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK military robotics get multimillion-pound boost

A budget of £66m from the Ministry of Defence's Transformation Fund has been allocated to a project that will see mini-drones and autonomous vehicles deployed to the battlefield Continue Reading

By

• Angelica Mari