IT management

TNMOC showcases role of Wren Colossus operators in D-Day

Colossus was used to decypher German Lorenz encrypted messages, one of which appears to have given the Allies the green light Continue Reading

By

• Cliff Saran, Managing Editor

Tech sector appeals to future prime minister

Trade body TechUK has urged Conservative leadership candidates to support the national digital industry and warned about the risks of a no-deal Brexit to sector businesses Continue Reading

By

• Angelica Mari

Co-op pushes to make customer care teams more co-operative

The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce Continue Reading

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• Clare McDonald, Business Editor

Half of CFOs frustrated by complex accounting systems

Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

One in five digital transformation projects fail

Concerns around the selection of the right technology and Brexit uncertainty are among the main stumbling blocks, a new survey says Continue Reading

By

• Angelica Mari

Microsoft and Oracle join forces to offer inter-cloud connectivity

Pair will provide direct connections between their clouds, enabling workloads to use services across Oracle and Azure public clouds Continue Reading

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• Cliff Saran, Managing Editor

Legacy IT systems a significant security challenge

Information security professionals need to work closely with the business to identify critical legacy IT systems to ensure security risks are managed effectively, CISO tells Infosecurity Europe Continue Reading

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• Warwick Ashford, Senior analyst

Digital transformation an opportunity for security

Digital transformation is an opportunity not only for the business to up its game, but also for security teams to engage with and win over the business, CISO tells Infosecurity Europe Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Chris Worle, chief digital officer, Hargreaves Lansdown

Former marketing director is defining the newly created CDO role at the financial services firm, and is starting to appreciate the cultural changes involved in digital transformation Continue Reading

By

• Mark Samuels

National Cyber Security Strategy mostly failing, says PAC report

The Cabinet Office is on track to deliver only one objective of the 12 outcomes initially established in the National Cyber Security Strategy, with value to taxpayers still unclear Continue Reading

By

• Angelica Mari

Is GDPR worth the cost?

Regulations have costs, which are meant to be recouped by the expected benefits. But who decides whether this is a good deal? Ultimately, it’s you Continue Reading

By

• Tim Worstall, Adam Smith Institute

Collaboration between local public services and industry is key to innovation

The launch of the new London Office for Technology and Innovation is an opportunity to examine how industry and government can work together better to improve local innovation Continue Reading

By

• Julian David, TechUK

Does NHS Digital’s Internet First policy mean the end of HSCN?

Last week, NHS Digital issued new policy guidance on internet usage that, at first glance, appeared to herald the end of HSCN – but is that really the case? Continue Reading

By

• Mike Thomas, Innopsis

Making threat intelligence greater than the sum of its parts

Organisations can become more secure if they join up their varied sources of intelligence about business threats, and avoid losing valuable information within individual silos Continue Reading

By

• Elliott Rose & Matthew Arnold

Komprise to add Deep Analytics to unstructured data management

New functionality will allow customers to create and interrogate virtual data set from potentially petabytes of unstructured data across multiple shares and physical storage Continue Reading

By

• Antony Adshead, Storage Editor

Amal Clooney calls on business and tech to solve world issues

Human rights lawyer Amal Clooney urged technologists to look at how they can tackle issues that governments have failed to address Continue Reading

By

• Cliff Saran, Managing Editor

Uncritical use of algorithms in justice can undermine public trust and individual rights

A Law Society report has raised concerns about the use of algorithmic systems in decision making in the criminal justice system Continue Reading

By

• Angelica Mari

Nominations open for Most Influential Women in UK Technology 2019

Computer Weekly is seeking nominations for this year’s list of the 50 most influential women in UK technology Continue Reading

By

• Clare McDonald, Business Editor

NHSX urged to rethink national policy to enable healthcare digitisation

Better approaches to governance and skills as well as more realistic expectations around the digital readiness of organisations are needed, according to think tank research Continue Reading

By

• Angelica Mari

Why HR and procurement need to collaborate

A lack of insight into the external skills they use means organisations are missing out on smart human capital management Continue Reading

By

• Cliff Saran, Managing Editor

Podcast: The Computer Weekly Downtime Upload – Episode 18

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald weigh up the technology credentials of some of the Conservative Party candidates, find out how Google Cloud is helping the Football Association to achieve its diversity goals, and why Sweden appears to be rowing back on its cashless society plans Continue Reading

By

• Computer Weekly Staff

In this week’s issue: GDPR one year on – is it working?

In this week’s Computer Weekly, a year after the EU’s General Data Protection Regulation (GDPR) came into force, we assess its progress. Fears of technology are holding back digital healthcare – we look at the tech that’s bringing back a human touch. And we examine Microsoft’s desktop management tools for Windows 10. Read the issue now. Continue Reading

Microsoft’s modern desktop management

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CIO interview: Gary Foote, CIO, Rich Energy Haas F1

When he was offered the opportunity to set up the technology for a new Formula One team from scratch, CIO Gary Foote couldn’t wait to get on the starting line Continue Reading

By

• Mark Samuels

Cyber crime widely under-reported, Isaca study shows

Cyber crime, which is the top cyber threat to business, remains widely under-reported, and only a third of organisations are confident in their ability to detect and respond to threats, a study reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Take flawless IT project execution with a pinch of salt

The recent story reported in Computer Weekly about Revlon’s SAP woes, illustrates the importance of tech due diligence. Its CTO, Chau Banks, who previously worked as CIO at New York & Company, ... Continue Reading

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• Cliff Saran, Managing Editor

NHSX chief to limit future NHS App enhancements

Matthew Gould doesn’t want the health service’s flagship mobile tool to be “all-singing and all-dancing” Continue Reading

By

• Angelica Mari

Consumer comms providers sign Ofcom’s new fairness pledge

The UK’s biggest communications service providers have signed up to a series of new commitments pledging to put fairness to customers at the heart of their business Continue Reading

By

• Alex Scroxton, Security Editor

Most of today’s enterprise blockchain platforms will need replacing in two years

Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordics block European Commission tech tax levy to protect digital investment

The Nordic EU countries have formed a powerful voice against the European Commission’s plans on digital service tax. Continue Reading

By

• Gerard O'Dwyer

Free Wi-Fi to cover entire NHS estate in 2019

Nearly all trusts and clinical commissioning groups across England are now equipped with NHS Wi-Fi and the rest will be fully connected this year, says NHS Digital Continue Reading

By

• Angelica Mari

Microsoft’s modern desktop management

How cloud services make the critical business of keeping Windows 10 patched and up to date easier for administrators Continue Reading

By

• Tim Anderson

Business leaders failing to address cyber threats

Businesses are failing to address growing cyber threats as business leaders admit to knowledge gaps, a lack of resources and confusion about who is responsible for data breaches, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Data governance: The importance of getting it right

With ever-increasing storage capacity, organisations are needing to take more control of their file management systems with thorough data governance policies. Otherwise, they run the risk of project data being exposed Continue Reading

By

• Peter Ray Allison

Facebook loses bid to halt European court decision on EU-US data sharing

Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk Continue Reading

By

• Bill Goodwin, Computer Weekly

How AI helps protect Japan’s road system from subsidence

Tokyo-based Kawasaki Geological Engineering is using Fujitsu’s Zinrai artificial intelligence system to develop a solution to erosion causing subsidence and sinkholes on Japan’s road network Continue Reading

By

• Alex Scroxton, Security Editor

SAP disruption leads to Revlon class action lawsuit

Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment Continue Reading

By

• Cliff Saran, Managing Editor

SAN vs NAS vs hyper-converged for virtual machine storage

The pros and cons of file and block access storage arrays vs the new breed of all-in-one server/storage architecture for storage of virtual machine systems and data Continue Reading

By

• Stephen Pritchard

CIO interview: Sam Shah, director for digital development, NHS England

Uniquely, Sam Shah is both a clinician and a technology leader, and he hopes to use both skillsets to overhaul IT in the health service Continue Reading

By

• Mark Samuels

EE launches consumer 5G, but experts say no rush to upgrade

EE launched the UK’s first official 5G network this week, but with limited availability and 4G networks improving all the time, industry watchers say there is no big impetus for users to upgrade yet Continue Reading

By

• Alex Scroxton, Security Editor

AI struggles with data silos and executive misconceptions

Bosses don’t seem to understand that artificial intelligence needs good data management and a different understanding of end goals compared with traditional IT Continue Reading

By

• Cliff Saran, Managing Editor

Red flags missed during ESN planning process, Home Office admits

The PAC’s latest evidence-gathering session for its inquiry into the delayed and over-budget Emergency Services Network has laid bare a number of crucial errors made over the past few years, and found the Home Office missed a number of warning signs Continue Reading

By

• Alex Scroxton, Security Editor

2.3 billion business and consumer data files exposed online

In the year since the GDPR compliance deadline, the number of data files exposed online without adequate protection is up more than 50% due to misconfigured security controls, report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

How Unilever found itself selling enterprise software

Ken Charman has a track record in running IT firms. In 2018, he was coaxed out of retirement to spearhead Unilever’s spin-out software business Continue Reading

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• Cliff Saran, Managing Editor

Salesforce completes Pardot fix after 12 days’ disruption

Plug was pulled on 17 May after a data script went wrong. Most users have had full access since 18 May, but 10 services remained down Continue Reading

By

• Cliff Saran, Managing Editor

HCI hardware or hyper-converged software: Which is better for me?

Appliance-based hyper-convergence integrates software with hardware, while software-only HCI enables you to use the hardware of your choice. Each type has pluses and minuses. Continue Reading

By

• Brien Posey

Blockchain and deep neural networks show digital archive promise

Every event, past and present, is in the digital archive, but there is growing concern that this data can be easily manipulated to change historical facts Continue Reading

By

• Cliff Saran, Managing Editor

Finland globalises AI training programme

The success of an online course in understanding artificial intelligence launched in Finland has led to a global roll-out Continue Reading

By

• Gerard O'Dwyer

ICO to shortlist Sandbox applicants

Privacy watchdog’s Sandbox service aims to help develop innovative and beneficial products and services that are privacy compliant Continue Reading

By

• Warwick Ashford, Senior analyst

Many search engine users unaware of personal data collection

Many users of online search engines are still unaware that data is being collected about them for personalised advertising, a study has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

Swedes need to keep a week’s cash under the bed

The Swedish population is being advised to keep enough cash at home to last a week in case of problems such as online banking crashes Continue Reading

By

• Jane Hamrin

NHS Digital sets out Internet First policy

NHS Digital is soliciting input to its Internet First policy, a set of standards and guidelines to help health and social care organisations make digital services accessible over the internet Continue Reading

By

• Alex Scroxton, Security Editor

Saudi Arabia’s largest auto company completes SAP project as part of digital transformation

Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business Continue Reading

By

• Alicia Buller

Are software algorithms inadvertently racist?

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Tech is in the fabric of Spurs’ new stadium

The Premier League club’s state-of-the-art new stadium is claimed to be the most technologically advanced in the world – its IT leader takes us behind the scenes Continue Reading

Dutch IT security firm dumps corporate structure

Boss of Netherlands-based Computest turns to self-management model to make company more nimble Continue Reading

By

• Kin Loohuis

Serving up managed desktops

Microsoft is dropping its table d’hôte-like Windows 7 menu in favour of a more tapas-style offering, in the form of Windows 10. This will mean big changes for sysadmins Continue Reading

By

• Cliff Saran, Managing Editor

Australian firms coming to grips with AI ethics

Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds Continue Reading

By

• Aaron Tan, TechTarget

London Office for Technology and Innovation gets ready to launch

New organisation will officially begin its activities in June and has appointed Nesta’s former government chief as director Continue Reading

By

• Angelica Mari

GDPR: Are we there yet?

A full year since the General Data Protection Regulation was implemented, there has not been the severe punitive action expected by many and personal data breaches continue to happen, leaving many wondering if any progress has been made Continue Reading

By

• Warwick Ashford, Senior analyst

NHS Digital launches GP IT Futures tender

New framework aims to simplify IT provision for surgeries and create a competitive systems marketplace for primary care Continue Reading

By

• Angelica Mari

Effect of GDPR yet to be felt, says law firm Hogan Lovells

Despite the fact that the GDPR has been in full effect for a year, the true effect of the regulation is yet to be felt and organisations should ensure they keep their eye on the ball, says leading privacy law firm Continue Reading

By

• Warwick Ashford, Senior analyst

Ofcom makes new proposals to liberalise access Openreach’s ducts and poles

The telecoms regulator is proposing new regulations on accessing Openreach’s infrastructure that it hopes will incentives others to roll out ultrafast networks quicker Continue Reading

By

• Alex Scroxton, Security Editor

No real change a year into GDPR, says privacy expert

A year after the GDPR compliance deadline, many organisations still have a lot of work to do to make real changes and shift focus away from fines to business value and gain, says PwC’s GDPR and data protection lead Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office told to pay over £5m of its opponent’s costs for first Horizon trial

The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: How Croydon is applying GDS lessons to digital service delivery

The first chief digital officer at one of London’s largest boroughs talks about plans to transform user experience, procurement and cultural perceptions Continue Reading

By

• Angelica Mari

IBM’s investment in automation pays off in GDPR’s first year

The first year of the EU’s General Data Protection Regulation has demonstrated the value of IBM’s investment in machine learning-based automation and the importance of having the right strategy and systems in place, according to the firm’s data protection officer Continue Reading

By

• Warwick Ashford, Senior analyst

Why enterprises should dump their VMs for containers

Kubernetes is five years old and server virtualisation is the new legacy, says Aparna Sinha, director of product management for Kubernetes at Google Continue Reading

By

• Cliff Saran, Managing Editor

Guy's & St Thomas NHS Foundation Trust to drive £175m IT systems revamp

Hospital trust Guy's & St Thomas is looking to procure a single electronic health record system, with the option to include two other trusts. Continue Reading

By

• Angelica Mari

CW Nordics: Nordea links up with IBM to meet fintech challenge

IBM’s €473m managed services contract with Nordea reflects an increasing trend among Nordic banks to outsource more of their IT to help meet the challenge of fintechs. Also read how a shortage of women in the boardroom is a problem in the Nordics but the tech sector points to a more promising future, and find out why the Norwegian government has launched a regulatory sandbox for the fintech sector. Continue Reading

Crown Commercial Service to procure £360m online benefits system

Procurement agency wants new platform to become a one-stop shop for employee benefits across government Continue Reading

By

• Angelica Mari

GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hundreds of European retail banks will disappear as challengers scoop up customers

One in every 10 banks in Europe will no longer exist as digital challengers take customers from them Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gothenburg – a hotbed for early startups

Sweden’s second-largest city is by no means the biggest startup hub in the Nordic region, but its global reach is a distinct advantage Continue Reading

By

• Matthew Staff

Singapore proposes data portability provisions

The Personal Data Protection Commission is seeking public feedback on proposed provisions that will let consumers move their personal data across organisations Continue Reading

By

• Aaron Tan, TechTarget

How Kubernetes’ fifth year is leading to a shift in enterprise IT

As Kubernetes turns five, the Cloud Native Computing Forum (CNCF) plans to make containerisation simple Continue Reading

By

• Cliff Saran, Managing Editor

What the UK can learn from the Nordics when it comes to digital ID

The UK and other countries can learn from the Nordic region when it comes to digital identity Continue Reading

By

• John Erik Setsaas

GDS to ‘cajole’ departments into using voice-based services

The vision of GDS director-general Kevin Cunnington is to get governments to roll out voice technology into major services by 2027 Continue Reading

By

• Angelica Mari

MoneySupermarket.com orchestrates data pipeline with GKE

The price comparison site has used container orchestration to split its machine learning data pipeline into parallel processes Continue Reading

By

• Cliff Saran, Managing Editor

Dutch lecturer researches the person behind the cyber criminal

Dutch academic is trying to get inside the mind of cyber criminals by understanding what makes them tick Continue Reading

By

• Kim Loohuis

Capita’s NHS contract under review after patient records blunder

Outsourcer’s health service deal in doubt following the latest in a “litany of failings”, with 160,000 patient records being wrongly archived Continue Reading

By

• Angelica Mari

UC Expo 2019: Experts talk up future tech in unified communications

Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading

By

• Rene Millman

Putting data centre stage

The 330-year-old insurance market is evolving its data efforts as part of a far-reaching modernisation strategy, focusing on artificial intelligence and driving employee data literacy Continue Reading

Buyer’s guide to evergreen IT - part 1 of 3: Winning ways with Windows 10 updates

We look at how IT leaders can effectively manage the major changes Windows 10 imposes on businesses Continue Reading

Using fintech to fight poverty

In this week’s Computer Weekly, we talk to the Bill & Melinda Gates Foundation to find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft’s new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd’s of London is supporting a wider digital modernisation at the 330-year-old insurance market. Read the issue now. Continue Reading

Winning ways with Windows 10 updates

We look at how IT leaders can effectively manage the major changes Windows 10 imposes on businesses Continue Reading

By

• Mark Lockwood

UK leads in government AI readiness

The UK is one of the best placed in the world to take advantage of related technologies for public service delivery, according to a study Continue Reading

By

• Angelica Mari

London council trials Verify-based digital ID scheme for vulnerable citizens

Programme under way at Tower Hamlets will allow residents to build a digital footprint and get better access to council services Continue Reading

By

• Angelica Mari

Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Danske Bank launches initiative to help SME customers with cyber security

Danske Bank launches initiative to support the cyber security efforts of its SME customers Continue Reading

By

• Gerard O'Dwyer

GDPR an opportunity to improve data systems and processes

A year after the official implementation of the GDPR, it is important to highlight the positive opportunities that compliance provides and the insights breach reports are providing, say Deloitte consultants Continue Reading

By

• Warwick Ashford, Senior analyst

Google cuts off Huawei from Android ecosystem

Google decision follows an executive order signed by President Trump, but Huawei insists US businesses and consumers will be the real losers Continue Reading

By

• Alex Scroxton, Security Editor

ICO to support GDPR certification schemes

The UK data protection watchdog is accepting enquiries from organisations considering developing GDPR certification schemes, which the ICO says could help recipients achieve competitive advantage Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office applies to appeal damning judgment in first Horizon trial

The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

École Hôtelière de Lausanne puts Amelia the robot at its core

When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Address goals with various enterprise architecture strategies

Enterprise architects have a range of frameworks at their fingertips, but their role also entails creating consensus and understanding between business and technical stakeholders. Continue Reading

By

• Matt Heusser, Excelon Development

Government digital leaders to receive salary boost

The Cabinet Office revealed plans to increase the pay of some senior roles in an effort to compete with the industry Continue Reading

By

• Angelica Mari

Identity custodians needed in digital era

Digital identity systems will fail if they do not take humans into account, warns identity innovator, suggesting that a ‘digital guardian’ could help overcome most of these challenges Continue Reading

By

• Warwick Ashford, Senior analyst

Interview: Ruha Benjamin, author, Race After Technology

Why do systems that are supposed to help society seem to have a disproportionately adverse effect on ethnic minorities? Continue Reading

By

• Cliff Saran, Managing Editor

Cloud’s low-hanging fruit: Backup, tiering and data sharing

Native cloud operations can have a steep on-ramp in terms of enterprise IT readiness, but some things are relatively easy to port to a tier of storage in the cloud Continue Reading

By

• Paul Stringfellow, Gardner Systems