IT management

European Court hears case on EU-US data transfers

Facebook could be forced to rethink its legal position regarding transfers of data of EU citizens to the US, as the CJEU considers the validity of standard contractual clauses that many businesses rely on Continue Reading

By

• Warwick Ashford, Senior analyst

Drone tech and the roar of Malaysia’s flying dragons

Malaysia is ramping up initiatives to speed up the global growth of local technology champions in the drone tech sector Continue Reading

By

• Avanti Kumar

Post Office fixes technical problem causing accounting errors in Horizon

Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Steering a voyage to the cloud at Maersk

In this week’s Computer Weekly, we find out how the world’s largest shipping company, Maersk, is steering a course to public cloud. We analyse SAP’s latest attempts to ease customers’ software licensing concerns. And we hear how one London borough, Hackney, is taking a lead in transforming digital government across the capital. Read the issue now. Continue Reading

Deutsche Bank cuts jobs but increases tech spend

Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Former NHSI chief moves on to government automation taskforce

Ian Dalton, former NHSI chief, has taken up the lead position for driving automation through government in a bid to improve public services Continue Reading

By

• Angelica Mari

Thames Water uses ServiceNow to boost helpdesk efficiency

AI-enabled monitoring helps IT to identify anomalies and improve service levels Continue Reading

By

• Cliff Saran, Managing Editor

Eventful second Post Office Horizon trial ends

The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: Embrace data protection as a necessary business process

What strategies can information security professionals use to shift focus from GDPR fines to enabling business gains and success, changing the way data is used, and aligning data privacy with business purpose? Continue Reading

By

• Mike Gillespie

Robotics technology needs to go beyond automation

A global robotics expert at the Edinburgh Centre for Robotics says next-generation robots will need to keep humans in the loop to tackle immediate social problems Continue Reading

By

• Aaron Tan, TechTarget

CIO interview: Lee Wilmore, data intelligence director, TI Media

The media company formerly know as Time Inc. UK has put data at the heart of its business strategy, integrating silos of information to bring greater value to the business Continue Reading

By

• Mark Samuels

British Airways facing £183m GDPR fine

British Airways is to appeal against a record fine for infringement of data protection rules for a breach of customer data in 2018 Continue Reading

By

• Warwick Ashford, Senior analyst

NHSX announces key senior appointments

NHS England chief clinical information officer Simon Eccles will take over as deputy chief executive of NHSX, while technology advisor Hadley Beeman will step in as acting chief technology officer of the new unit Continue Reading

By

• Angelica Mari

Met Police use of facial recognition could be unlawful, finds report

The first independent report into use of facial recognition technology by the police found a number of shortcomings around trials that would not withstand legal scrutiny Continue Reading

By

• Angelica Mari

Autonomous delivery van drives at Goodwood Festival of Speed

Kar-go aims to revolutionise online deliveries by cutting the cost of the final mile Continue Reading

By

• Cliff Saran, Managing Editor

King’s College London breached GDPR by handing students’ information to police, review finds

Following a review of its security arrangements, King’s College London has referred itself to the Information Commissioner’s Office after improperly sharing sensitive information about politically active students with police Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Longer-term tech investment must support policing reform

Investment in technologies such as facial recognition and artificial intelligence should be introduced to tackle compromises to public safety levels, says report Continue Reading

By

• Angelica Mari

GDS signs agreement with Polish counterpart

The memorandum of understanding is aimed at boosting trade and technology development opportunities between the UK and Poland Continue Reading

By

• Angelica Mari

Implementing IoT – overcoming barriers to commercial adoption

Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them Continue Reading

By

• Tim Wright, Institute of Telecommunications Professionals

Competition watchdog launches study into internet firms

Findings from a Competition and Markets Authority consultation will inform a report aimed at assessing how digital advertising can harm UK consumers Continue Reading

By

• Angelica Mari

Why networking certifications no longer matter

Networking certifications have consistently been an important milestone for network professionals. But diverse network infrastructure, automation and UI upgrades could change that. Continue Reading

By

• Kevin Tolly, The Tolly Group

BT and Openreach told to be more transparent over split

Ofcom’s latest monitoring report on the changing relationship between BT and Openreach finds room for improvement, but is mostly positive Continue Reading

By

• Alex Scroxton, Security Editor

Why PSD2 adoption in the Netherlands is lagging behind

The Netherlands appears to be falling behind in open banking, even though the Dutch are digitally proficient and are often early adopters of new technology. What is going on? Continue Reading

By

• Kim Loohuis

One-third of people prefer instant reply from chatbot about finances to waiting for human reply

Consumers are warming to being supported by chatbots when it comes to financial services, but firms in the sector face hurdles to achieve true end-to-end automation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC firms in developed markets warm up to cloud ERP

A majority of large enterprises in Australia, New Zealand, Hong Kong and Singapore are planning to move their financial applications to the cloud within a year Continue Reading

By

• Aaron Tan, TechTarget

Government ramps up efforts to counter fraud with analytics

Challenges have been outlined and a consultation launched to find ways to reduce fraud and error loss in central and local government through data-driven technologies. Continue Reading

By

• Angelica Mari

CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading

By

• Bill Goodwin, Computer Weekly

Enterprise architect role is more about business than ever

Today's enterprise architects are more than just top-tier developers. Just like CIOs, they're expected to sit at the C-level table and shape business strategy. Continue Reading

By

• Fred Churchville, TechTarget

DWP data hub develops prototype skills recommendation engine

Machine learning algorithm on Microsoft Azure identifies associated skills, based on the skills specified in online job adverts Continue Reading

By

• Cliff Saran, Managing Editor

The UK manufacturing sector needs a digital upgrade

In this week’s Computer Weekly, the UK manufacturing sector is lagging behind on digital technology – we examine the challenges for the industry in becoming a global leader. Our buyer’s guide looks at enterprise social media and collaboration tools. And we find out how data science is helping to boost cyber security strategies. Read the issue now. Continue Reading

Watchdog urges biometrics regulation in policing

The annual report from the biometrics commissioner warns that lack of clear laws on the application of the technologies could further undermine privacy and citizen trust Continue Reading

By

• Angelica Mari

Post Office back-office error leaves subpostmaster with thousands of pounds extra

The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Symantec gearing up for future cyber security

Symantec is focusing on enabling businesses to secure data in the cloud after a string of acquisitions, but it also has its eye on the future, which will be all about empowering people, says CTO Hugh Thompson Continue Reading

By

• Warwick Ashford, Senior analyst

Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data

Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading

By

• Bill Goodwin and Sebastian Klovig Skelton

NTT picks London for newly formed global business

NTT says unifying its various units under one umbrella and basing it in London will help it take full advantage of both its clients’ demands for joined up digital services, and the capital’s booming tech economy Continue Reading

By

• Alex Scroxton, Security Editor

Rise of the machines: How AI is changing unified communications

Artificial intelligence is now moving into live UC environments at scale. We look at the impact it will have and what lies ahead Continue Reading

By

• Christian Annesley

The changing face of enterprise collaboration

Enterprises are turning to social platforms to optimise communication among their workforces. Computer Weekly looks at some examples Continue Reading

By

• Christian Annesley

Interview: Matthew Gould, chief executive of NHSX, on transforming health service technology

NHSX is the latest on a long line of organisations created to overhaul NHS technology – can it make the difference this time? Its new CEO explains why it will Continue Reading

By

• Bryan Glick, Editor in chief

How to get the basics of mobile device management right the first time

When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading

By

• Rene Millman

Ofcom to make switching mobile operators easier

The often fraught process of switching mobile network operators will become easier for end-users as new Ofcom regulations come into force Continue Reading

By

• Alex Scroxton, Security Editor

The Great Eastern way to digital transformation

Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out Continue Reading

By

• Aaron Tan, TechTarget

Visa modernises B2B global payments through open source blockchain

Visa is modernising cross-border business-to-business payments, with blockchain used to connect participating corporate Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Exploring UCaaS: The main benefits for enterprises

Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading

By

• Rene Millman

Ofcom gets go-ahead for new Openreach access model

Following referral to the European Commission, Ofcom is pressing ahead with a new regulatory model governing more open access to Openreach’s ducts, poles and dark fibre Continue Reading

By

• Alex Scroxton, Security Editor

Interview: How Defra is getting its IT systems ready for Brexit

The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff Continue Reading

By

• Angelica Mari

Interview: John Seglias, chief digital information officer, Defra

The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector Continue Reading

By

• Angelica Mari

Interview: Yasmeen Al Sharaf, head of fintech and innovation unit, Central Bank of Bahrain

Yasmeen Al Sharaf heads up financial technology strategy at Bahrain’s central bank, which is on a mission to grow and diversify the sector in the Middle East island state Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Follow trends and research to increase networking innovations

Organizations can witness network transformations if they are aware of market trends, research and disruptive technologies. Many turn to third parties for this information. Continue Reading

By

• Michaela Goss, Senior Site Editor

MPs to probe UK’s growing e-waste problem

The parliamentary Environmental Audit Committee has launched an inquiry into electronic waste and the circular economy Continue Reading

By

• Alex Scroxton, Security Editor

Why are regulations still hindering connectivity?

This is a guest blog post by Tom Dailey, chief international legal, policy and regulatory officer at Verizon The regulatory and policy landscape is a really important topic for all businesses given ... Continue Reading

By

• Alex Scroxton, Security Editor

Aerohive adds cloud and edge network features to Extreme portfolio

Software-defined network specialist Extreme Networks has bought Aerohive to extend its capabilities in critical areas for future networks Continue Reading

By

• Alex Scroxton, Security Editor

Data drives decentralisation in Nordic healthcare

Nordic tech startups are applying their skills to solving some of the challenges for the region’s healthcare sector Continue Reading

By

• Matthew Staff

Employee activism: How staff revolts are shaking up the IT recruitment landscape

As staff at tech giants Microsoft, Google and Amazon continue to speak out about pressing social issues, pressure is growing on firms to better align themselves with their employees on ethics Continue Reading

By

• Nicholas Fearn

Executive interview: George Yianni, head of technology, Philips Hue

In 2007, Wi-Fi required dongles, Bluetooth was for streaming music and smart lights didn’t exist in people’s homes – but then George Yianni had an idea Continue Reading

By

• Cliff Saran, Managing Editor

Singapore aims to be global node for 5G innovation

The government will spend S$40m to develop 5G technology use cases in key sectors such as maritime and manufacturing with an eye on exporting Singapore's expertise to global markets Continue Reading

By

• Aaron Tan, TechTarget

NHSX ends digital programmes and sets out delivery priorities

The digital unit concludes tech spending review in the health system, defines delivery missions and drives focus on standards and platforms Continue Reading

By

• Angelica Mari

Nordic public dispels fears over AI and welcomes its advance

People in the Nordic countries are more welcoming and less fearful of the advance of artificial intelligence than those in other regions Continue Reading

By

• Gerard O'Dwyer

Confusing cocktail of document licensing in SAP’s Hana strategy

SAP wants its customers to migrate from ECC to Hana and its cloud offering and is also putting forward a new, “ambiguous” document licensing scheme Continue Reading

By

• Cliff Saran, Managing Editor

Singapore government forms digital industry office

New office will help local tech firms grow their regional footprint and build new capabilities in order to thrive in APAC’s booming digital economy Continue Reading

By

• Aaron Tan, TechTarget

How facial recognition technology threatens basic privacy rights

As adoption of facial recognition systems continues to grow worldwide, there is increasing concern that this technology could undermine fundamental privacy rights and how it can be kept in check Continue Reading

By

• Nicholas Fearn

NHS Wales provides 100,000 staff with Microsoft 365

Cloud-based suite will help Welsh healthcare service drive digitisation initiatives and support greater collaboration and video-based consultations Continue Reading

By

• Cliff Saran, Managing Editor

Australia’s demand for cloud continues to soar

Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption Continue Reading

By

• Aaron Tan, TechTarget

Half of Dutch IT decision-makers can’t explain blockchain technology

IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it Continue Reading

By

• Kim Loohuis

Why database admins should embrace automation

There are certain functions in database administration, that are good candidates for automation. These are the nuts and bolts of the job - like how to partition the storage, what happens if a disk ... Continue Reading

By

• Cliff Saran, Managing Editor

Outdated IT systems are hindering patient care

Lack of modernisation is presenting a threat to patients and healthcare practitioners, says study Continue Reading

By

• Angelica Mari

AI will drive reskilling in problem solving, creativity and collaboration

A study from the Economist Intelligence Unit has found that executives do not believe that artificial intelligence will lead to job losses, but staff will need retraining Continue Reading

By

• Cliff Saran, Managing Editor

Rising to the IT ethics and sustainability challenge

Technologists are expected to take a position of continuing leadership in the digital revolution brought about by tools such as artificial intelligence. IT leaders discuss how to innovate in an ethical and sustainable way Continue Reading

Saving bees with the internet of things

In this week’s Computer Weekly, we find out how internet of things technologies and “smart hives” are helping bee conservation. We examine Facebook’s new digital currency, Libra, and analyse its pros and cons. And we look at how IT leaders are rising to the challenge of delivering ethics and sustainability in tech. Read the issue now. Continue Reading

Post Office appoints new chief information officer

Former Holland & Barrett IT chief joins the Post Office as interim CIO after former incumbent is promoted Continue Reading

By

• Angelica Mari

Podcast: The Computer Weekly Downtime Upload – Episode 21

In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Clare McDonald and Caroline Donnelly are joined by Computer Weekly’s acting management editor, Angelica Mari, to talk about some of the past week’s biggest news stories Continue Reading

By

• Clare McDonald, Business Editor

Big companies face extinction unless they use IT better

Better use of IT could add £100bn to the British economy, says a CBI report into UK big business Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Saudi banks trial blockchain-based identity technology at ATMs

Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines Continue Reading

By

• Alicia Buller

DBS Bank goes big on open source

Besides using a slew of open source software, DBS Bank is looking to contribute some of its own projects to the open source community in future Continue Reading

By

• Aaron Tan, TechTarget

Scotland ‘needs stronger digital leadership’

Despite some good progress, Scotland needs greater strategic direction to further its digital endeavours, says central auditor Continue Reading

By

• Angelica Mari

Unstructured data compliance: Obstacles and solutions

Stored unstructured data could be a black hole full of unknown risk. We look at the key dangers to compliance in unstructured data and some ways of mitigating the risks Continue Reading

By

• Stephen Pritchard

European and UK space agencies start CAV connectivity project

Academia and telecoms operators partner to investigate 5G and satellite systems for connected and autonomous vehicles, with proofs of concept expected for 2020 Continue Reading

By

• Angelica Mari

Ministry of Defence appoints chief scientific adviser

The first female to hold the role, professor dame Angela McLean will direct the department's core research programme and advise on all science and technology matters Continue Reading

By

• Angelica Mari

Microsoft’s road to multicloud support

From Microsoft’s perspective, multicloud is more about portability than resiliency Continue Reading

By

• Tim Anderson

Chef demos Windows Server 2008 migration

Windows Server 2008 R2 reaches end of support in January 2020. Businesses using older Windows server software have little time to redevelop code Continue Reading

By

• Cliff Saran, Managing Editor

ASEAN CIOs learn to navigate the data economy

A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations Continue Reading

By

• Aaron Tan, TechTarget

Government must address shortcomings to make data strategy work

A National Audit Office report outlines the challenges that need to be investigated around making more effective use of data in citizen service delivery and government operations Continue Reading

By

• Angelica Mari

West Midlands paramedics test remote ultrasonic sensor scans

Ultrasound sensor works with a haptic glove worn by a paramedic connected over 5G to a clinician, who provides remote diagnosis Continue Reading

By

• Cliff Saran, Managing Editor

Disaster planning: How to expect the unexpected

Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities Continue Reading

By

• Peter Ray Allison

CIOs experience stress, verbal and physical abuse during IT failures

Business continuity involves more than the investment in resilient IT – staff and their families need support too Continue Reading

By

• Cliff Saran, Managing Editor

Surveillance camera czar calls for stronger UK code of practice

Surveillance cameras are for supporting communities, not spying on them, but the UK needs stronger regulation and citizen engagement in this area, says surveillance camera commissioner Continue Reading

By

• Warwick Ashford, Senior analyst

How APAC CIOs are driving AI projects

IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing Continue Reading

By

• Aaron Tan, TechTarget

UK citizens call for diversity in AI to be addressed

Public wants government and tech companies to tackle diversity issues related to the application of artificial intelligence, a study has found Continue Reading

By

• Angelica Mari

Online porn age-verification checks delayed for six months

Changes to force UK internet users to prove their age to access adult content are postponed for a third time because of failure to notify the European Commission of key policy details Continue Reading

By

• Angelica Mari

Facebook officially unveils cryptocurrency plans

Facebook has released details about its Libra cryptocurrency, but questions still remain over how, and if, it will work Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tech startups establish deep roots in Copenhagen

Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul Continue Reading

By

• Matthew Staff

CW APAC: Buyer’s guide to NVMe storage

In this handbook, Computer Weekly looks at how NVMe storage is gaining popularity in the race to reduce latency and speed up application performance, and throws light on seven misconceptions around the use of NVMe. Continue Reading

How AirAsia streamlined its customer service

Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service Continue Reading

By

• Aaron Tan, TechTarget

What is NetOps? Start with these 5 common questions

This compilation is an essential starting point for NetOps novices. These five common questions explore what NetOps is, how it can benefit networks and its effect on network teams. Continue Reading

By

• Michaela Goss, Senior Site Editor

Lloyds Bank uses community effort to push out DevOps

The developers and IT operations teams were once separate. Now they are one. The challenge is getting this to scale across the business Continue Reading

By

• Cliff Saran, Managing Editor

Women in IT trailblazer Maggie Berry gets OBE

Early pioneer of networking who aimed to get more women into technology is included in Queen's Birthday Honours Continue Reading

By

• Angelica Mari

Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Oxford University accepts £150m for artificial intelligence research

Oxford University has accepted £150m to build a new humanities hub that will include a centre for artificial intelligence ethics research from Stephen Schwarzman, a US private equity boss Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

UK government pushes data-driven agenda

A smart data report has been published with consultations under way, while an open call for evidence has been launched to help shape the national data plan Continue Reading

By

• Angelica Mari