IT innovation, research and development

What can intent-based networking do for you?

In this week’s Computer Weekly, intent-based networking promises to optimise networks through automation and analytics, but can it deliver? At its annual Symposium event, Gartner said the CIO role continues to evolve and IT leaders need to champion digital change – we examine the issues. And we find out how security analytics can help deal with cyber threats. Read the issue now. Continue Reading

CIO interview: Claire Priestley, IT director, City, University of London

City, University of London's IT director is leading her team's drive for innovation while seeking collaboration with other public sector bodies in the capital Continue Reading

By

• Angelica Mari

Budget 2017 to promise huge UK technology boost

Wednesday’s Budget will include funding for artificial intelligence, driverless cars, 5G, digital skills and more computer science teachers Continue Reading

By

• Lis Evenstad

Dubai Health Authority completes final phase of Salama electronic medical records system roll-out

Dubai Health Authority completes medical records digitisation scheme, 21 months after the project was first unveiled Continue Reading

By

• Edward Banda

Government will deliver at least 89 digital services by 2020, says Caroline Nokes

New minister for digital government talks about plans for more digital services, the importance of digital in Brexit, and the roll-out of Gov.uk Verify Continue Reading

By

• Lis Evenstad

How fashion is turning to tech to get closer to customers

In this week’s Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers and grow in such a competitive market. Brexit continues to dominate the conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged IT infrastructure. Read the issue now. Continue Reading

CW Benelux: Young wayward hackers could help fill Dutch IT skills gap

In this issue, read how an initiative in Rotterdam is helping young people get into the IT sector by targeting those overlooked by traditional methods. Also find out how Amsterdam’s Schiphol airport is utilising open source software to create and use a multi-cloud platform with an open API, and how the Netherlands’ Rabobank has moved from tape libraries and robotic arms to a platform-based storage and retrieval system. Continue Reading

Bangalore offers the best ecosystem for digital transformation, says Economist report

Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The digital transformation journey – four IT leaders share the lessons learned

CIOs discussed the best practices in driving digital change at the recent Gartner Symposium event in Barcelona Continue Reading

By

• Mark Samuels

CIOs need to champion digital change as IT leadership roles evolve

Gartner CIO survey shows digital business is changing mindsets and culture at organisations that are successful in transformation Continue Reading

By

• Mark Samuels

The ethics of software development

In this week’s Computer Weekly, with big names such as Uber and Volkswagen being called out for using software to cheat the system, we look at professionalism and ethics in software development. We assess the digital progress of the UK’s manufacturing sector and the challenges it faces in keeping up with global rivals. And we examine the latest trends in mobile device management. Read the issue now. Continue Reading

Shell makes $200m saving with virtual learning environment

Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen Continue Reading

By

• Christian Annesley

TomTom navigates move onto global HR platform

TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading

By

• Christian Annesley

Image recognition system clears cheques in one day

All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordea lays off 6,000, citing digital transformation as the driver

Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people Continue Reading

By

• Eeva Haaramo

Carglass France feels benefit of employee knowledge sharing

Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading

By

• Christian Annesley

Airbus saves millions after building a digital learning library

Airbus has created a digital learning library that is helping more than 100,000 staff in 35 countries keep their skills updated Continue Reading

By

• Christian Annesley

Where will artificial intelligence take us?

In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading

Royal London Hospital uses virtual reality to operate on patient

Remotely located surgeons use Microsoft Hololens headsets to “virtually appear” in operating theatre to help with cancer surgery Continue Reading

By

• Lis Evenstad

Post Office computer system legal case reaches important procedural juncture

Sub-postmasters group action against the Post Office reaches an important milestone Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Shadow Cabinet Office minister slams Gov.uk Verify for being ‘inefficient’

Labour’s Jon Trickett says the government’s identity assurance platform is a poor use of taxpayers’ money and is “being handled appallingly” Continue Reading

By

• Lis Evenstad

Cloud service spending almost matches traditional IT outsourcing

Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading

By

• Alicia Buller

On ethics and technology - we all know we have to do better, right?

Many experts – and many articles in Computer Weekly – have warned of the potential for social and cultural disruption and unrest as a result of the digital revolution. Does it feel to you, too, ... Continue Reading

By

• Bryan Glick, Editor in chief

UK bank Standard Chartered opens IT service centre in Bangalore

Bank is expanding its operation in India, which provides business services to its operations globally Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Middle East: Internet of things can help Gulf countries to diversify

The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading

Abu Dhabi transport department uses drones to improve traffic flows

Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues Continue Reading

By

• Edward Banda

All EU countries sign up to implement digital-by-default services

Declaration reaffirms commitment to bring public sector services into the digital age and improve citizens’ interaction with government Continue Reading

By

• Lis Evenstad

Dubai Land Department launches interactive app

Mashrooi app will track real estate project progress and allow users to compare construction against developers’ plans Continue Reading

By

• Edward Banda

CIOs moving to revenue-generating roles

Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft CEO Satya Nadella on why empathy is essential for technology innovation

Speaking at the London launch of his Hit Refresh book, Microsoft CEO Satya Nadella revealed how a shortfall in empathy nearly cost him a job at the firm in the 1990s Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Hard Brexit would see UK tech exports fall by £1.7bn

UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Large scale IoT deployments double in 12 months

Vodafone’s fifth annual look at the IoT market reveals that the percentage of companies with more than 50,000 connected devices has effectively doubled in the past year Continue Reading

By

• Alex Scroxton, Security Editor

RHB Bank rolls out chatbot for loan applications

The Malaysian lender hopes to improve the loan application experience and grow its personal loan business by 60% through a new chatbot Continue Reading

By

• Aaron Tan, TechTarget

UK-EU talks have failed to raise confidence of IT leaders

IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amazon launches Middle East region

Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East Continue Reading

By

• Triska Hamid

Uber fails to get licence to operate in London renewed

Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Blockchain tests delivering results and IBM seen as leader

Businesses that have invested in trials of blockchain technology will repeat their investments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Can DevOps deliver on its productivity promises?

DevOps and agile working are often cited as key elements of successful digital transformation – in this week’s Computer Weekly, we examine the challenges to delivering on that promise. Many retailers are investing in emerging technologies to gain an edge – but are they getting too far ahead of the curve? And we hear how a new spirit of collaboration could help UK broadband roll-out. Read the issue now. Continue Reading

HMRC builds blockchain proof of concept for UK border

HMRC‘s Mike Potter says department has built blockchain proof of concept to coordinate interventions at the border, and highlights the need for an ‘API economy’ in Whitehall Continue Reading

By

• Lis Evenstad

CIO interview: Karl Hoods, CIO, Save the Children UK

The charity’s CIO is looking at the potential of blockchain technologies and establishing an internal digital academy to drive its digital transformation strategy Continue Reading

By

• Angelica Mari

Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading

By

• Alex Scroxton, Security Editor

Home Office agrees back-office transformation deal

The Home Office is moving more of its back-office processes into the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Thousands of Deutsche Bank employees will be replaced by robots

The CEO of Deutsche Bank said a "big number of staff will eventually be replaced by robots” as it looks towards artificial intelligence technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading

By

• Bill Goodwin, Computer Weekly

How an idea built on web freebies and low-cost tools evolved into a virtual NHS clinic

We speak to an NHS trust about how readily available web software helped clinicians get a pioneering project off the ground Continue Reading

By

• Cliff Saran, Managing Editor

HCL expands global network with Swedish delivery centre

HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Challenger bank Fidor reaches 200,000 customers

Fintech trailblazer Fidor now has more than 200,000 people using its banking services, but its CEO believes the fintech environment is getting tougher Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

McDonald’s selects Capgemini to help it drive digital customer services

Fast-food chain decides to outsource its digital developments globally to French IT services giant Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO Interview: Neal Sunners, CIO, Avis Budget Group

CIO international and senior vice-president for innovation at car rental firm aims to remove customer stress by driving mobile self-service applications Continue Reading

By

• Angelica Mari

Saudi Telecom Company creates cloud computing giant

The IT joint venture in Saudi Arabia will drive the digitisation of government services Continue Reading

By

• Edward Banda

CW Nordics: Banks and startups increase collaboration

First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading

UAE telco Du pushes SaaS adoption in Middle East

The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach Continue Reading

By

• Edward Banda

How banking technology has changed since the crash

In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading

Box uses Google’s AI to support image recognition in the enterprise

Optical character recognition and automated generation of image metadata is now possible, thanks to Google Cloud AI Continue Reading

By

• Cliff Saran, Managing Editor

Barclays ring-fencing project means downtime for customers

Many Barclays services will be unavailable this weekend as part of the bank's project to separate retail and investment operations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

A decade of IT change since banking meltdown

With 10 years passing since Northern Rock had to be bailed out by the government, we look at how banking IT has changed since the financial crisis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fiat joins BMW's autonomous car platform initiative

Car makers Fiat and BMW are working in collaboration with Intel and Mobileye to develop a scalable platform for self-driving vehicles Continue Reading

By

• Cliff Saran, Managing Editor

Bristol hosts successful test of 5G mobile edge computing

Participants in the three-week trial of mobile edge computing technology took part in a virtual treasure hunt around the city centre Continue Reading

By

• Alex Scroxton, Security Editor

BBVA tops Forrester mobile bank app chart

Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HSBC uses IBM to automate the processing of 100 million document pages

In another instance of banks adopting automation to lower costs and drive productivity, HSBC uses IBM analytics technology to cut down on its paper trail Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

China tests hack-proof quantum satellite communications

China has tested a prototype communication system that uses the principles of quantum mechanics to make it impossible for hackers to access Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading

By

• Kim Loohuis

CW Benelux: IoT Tech Day showcases innovation

Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading

Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading

By

• Eeva Haaramo

Formula 1 goes digital

In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading

Voice control in BBC iPlayer pilot demos Microsoft's AI ambitions

An internal BBC pilot in collaboration with Microsoft shows how voice control could be used on the iPlayer TV streaming app Continue Reading

By

• Cliff Saran, Managing Editor

How logic games have advanced AI thinking

Pitting a chess computer against a chess champion used to be the end goal for machine intelligence. We explore how game play has improved artificial intelligence Continue Reading

By

• Cliff Saran, Managing Editor

AI: A brief history of man versus machine intelligence

Over the last two decades machines have proved they can surpass humans at playing logical games Continue Reading

By

• Cliff Saran, Managing Editor

Imperial College, University of Edinburgh and Harvard to run NHS Digital Academy

Consortium comprising Imperial College, Harvard University and the University of Edinburgh has been chosen to run three-year, £6m virtual academy aimed at upskilling CIOs and CCIOs Continue Reading

By

• Lis Evenstad

The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town

In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading

AA Ireland turns to predictive analytics in fraud crackdown

Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA Continue Reading

By

• Bill Goodwin, Computer Weekly

Nordea deploys AI to speed up customer service

Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers Continue Reading

By

• Eeva Haaramo

How the DVLA is making driving digital

In this week’s Computer Weekly, we hear from the Driver and Vehicle Licensing Agency (DVLA) about how it is becoming a digital hub for motoring and moving away from its legacy IT. Our latest buyer’s guide examines the future of data management. And we look at the importance of understanding the small print in your software licensing agreements. Read the issue now. Continue Reading

UAE hotel upgrades wireless network and internet connectivity

Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies Continue Reading

By

• Edward Banda

Tech disruption forces CEOs to rethink leadership

Headline figures from KPMG’s Outlook 2017 survey of 1500 CEOs shows that 40% expect technology innovation to cause major disruption Continue Reading

By

• Cliff Saran, Managing Editor

What are Amazon Web Services’ Nordic plans?

Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud Continue Reading

By

• Eeva Haaramo

Daimler and Bosch show off autonomous valet parking

A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months Continue Reading

By

• Alex Scroxton, Security Editor

What's behind Google Hire?

Google Hire is the latest move by the internet search giant to expand its reach. We investigate the implications Continue Reading

By

• Cliff Saran, Managing Editor

TSB to introduce iris scan authentication in September 2017

TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London Stock Exchange uses IBM blockchain technology

The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Airbus helps secure critical infrastructure

In this week's ezine, Computer Weekly explores how to secure industrial control systems, which have often lagged behind the leading edge of IT security and pose serious risks to critical national infrastructure. Airbus believes that despite the vulnerabilities of individual components, industrial control systems as a whole are quite resilient. We also speak to the head of technology at Centrica about how the utility company is becoming a specialist provider of data lake integration tools, and we explore the 802.11ac Wave 2 standard. Continue Reading

How Formula 1 plans to digitise fan experience

For a sport built on advanced technology, Formula 1 has lacked a truly digitally enabled fan experience – but that could be about to change Continue Reading

By

• Cliff Saran, Managing Editor

Wimbledon 2017: The tech behind the tennis

Each year IBM and Wimbledon work together to deliver an excellent sporting experience to both fans and players through the use of technology Continue Reading

By

• Clare McDonald, Business Editor

HPE and CSC merger wins confidence of Zurich

Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cognizant opens London lab to help customers with digitisation

Cognizant has opened its latest digital development centre in London, where it will work with customers and partners on digital business challenges Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Middle East: How women can fill the tech skills gap

The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading

Legal & General picks HomeServe’s IoT LeakBot to protect homeowners

Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading

By

• Alex Scroxton, Security Editor

Met Police signs £8m digital forensics deal

MASS wins seven-year contract to supply a digital forensics managed service to London’s Metropolitan Police Service Continue Reading

By

• Lis Evenstad

Mobile operators must act soon as 5G business models emerge

Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading

By

• Alex Scroxton, Security Editor

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Ann Hellenius, City of Stockholm

Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world Continue Reading

By

• Eeva Haaramo

Europe takes measured approach to 5G, driven by ROI concerns

European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading

By

• Alex Scroxton, Security Editor

Why now is the time to appoint a chief agility officer

Companies need to innovate and find new ways of getting products to the market more quickly. Appointing a chief agility officer to the board will help Continue Reading

By

• Simon Masters and Tess Bregman

How the iPhone shows the value of innovation in a capitalist economy

Ten years of watching the iPhone transform markets around the world demonstrates the economic value of technology innovation Continue Reading

By

• Tim Worstall, Adam Smith Institute

Sweden trials blockchain for land registry management

Swedish land registry is trying out blockchain as a means of proving ownership Continue Reading

By

• Eeva Haaramo

Dubai Police to enhance smart services with robot police

The streets of Dubai will soon see Robocops to help fight crime and help people out Continue Reading

By

• Edward Banda

Interview: Louise McCarthy and Valeria Della Rosa, EBRD

Two women are at the helm of the European Bank of Reconstruction and Development’s technology change programme – the bank’s first-ever digital transformation Continue Reading

By

• Lis Evenstad

Why entrepreneurship is the only escape from AI-fuelled unemployment

Mark Carney, governor of the Bank of England, predicts up to 15m people could lose their jobs due to AI. Society must adapt Continue Reading

By

• Cliff Saran, Managing Editor

Swedish fintech Klarna gains full banking licence

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading

By

• Eeva Haaramo