IT innovation, research and development

CW Middle East: Technology transforms healthcare delivery in Gulf region

The Gulf’s healthcare sector has witnessed exponential growth in the past two decades, driven by a rapidly growing population and a rise in lifestyle-related diseases. Read how technology is helping the region’s healthcare sector cope with demand. Also in this issue, find out how an initiative at Avaya hopes to use blockchain networks to help make the citizens of Dubai happy, and how the Dubai Electricity and Water Authority’s smart transformation is progressing. Continue Reading

Hyundai to invest in Grab in Series G funding round

Hyundai, along with a handful of key investors, is pumping more money into Grab, Southeast Asia’s largest ride-hailing service in an effort to bring its mobility services to the region. The South ... Continue Reading

By

• Aaron Tan, TechTarget

Citizens want more from public sector digital transformation

Survey shows digital skills and lack of integration are among major barriers to good online government services Continue Reading

By

• Gamil Jassin

Voice assistance technology gets emotional

Many people who use Alexa get frustrated by her lack of understanding. But by 2022, voice technology will have evolved to understand emotion Continue Reading

By

• Cliff Saran, Managing Editor

UAE tech growth prompts firms to review internal IT security

As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading

By

• Alicia Buller

Marks and Spencer eyes £30m annual cost savings from digital-first retail push

High-street retailer has fleshed out plans to put digital at the heart of its business to boost operational efficiency in response to changing consumer demands Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Changes for digital government in Theresa May's reshuffle

Matt Hancock takes over as DCMS secretary of state, while Caroline Nokes says goodbye to her role as the minister responsible for digital at Cabinet Office Continue Reading

By

• Lis Evenstad

Spanish authorities ready roads for autonomous vehicles

Spain’s Directorate General of Traffic has selected Mobileye technology to develop vision and data analysis for driver assistance and autonomous vehicles Continue Reading

By

• Alex Scroxton, Security Editor

Cyber attacks in 2017 drive Nordic security efforts

The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region Continue Reading

By

• Eeva Haaramo

China to open $2.1bn AI tech park in Beijing

An area in the western part of Chinese capital Beijing has been designated as the launchpad for China to hone its capabilities in artificial intelligence Continue Reading

By

• Aaron Tan, TechTarget

HMRC IT systems crash as customers attempt to file tax returns

Several HMRC IT systems crashed on Saturday, leaving customers attempting to file their tax returns frustrated as the deadline approaches Continue Reading

By

• Lis Evenstad

Telco outsources digital transformation to Infosys

Belgium's biggest telco will cut legacy systems as part of a digital transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Case study: Doing digital the Stockport way

Stockport Council’s digital programme is working to transform services for both citizens and staff, saving chunks of money and driving efficiency at the same time Continue Reading

By

• Lis Evenstad

Blockchain’s promise goes beyond fintech

By reducing the cost of peer-to-peer data and resource transfer, blockchain can remove the need for third parties and middlemen across industries Continue Reading

By

• Kenny Yeo, Frost & Sullivan Asia-Pacific

London attracted record tech investment in 2017

London-based tech firms received record levels of venture capital funding last year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government yet to ‘fully embrace’ digital, says IoD report

Institute of Directors report says the government’s digital drive has lost momentum and calls on public sector to harness private sector technologies and innovation Continue Reading

By

• Lis Evenstad

Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading

By

• Eeva Haaramo

Air New Zealand to trial digital translation technology

Airline becomes one of the first companies to try out a business case for Google's real-time translation technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sweden’s Stena Line sets sail for digital transformation

Ferry operator’s CTO tells Computer Weekly how the company can differentiate itself by using digital tools to make its processes more efficient Continue Reading

By

• Eeva Haaramo

CW ANZ: Riding the wave of enterprise mobility

Australia is one of the most advanced markets in the world in adopting mobility initiatives to improve employee productivity, customer service and the bottom line. In this month’s edition of CW ANZ, we take a look at how Australian organisations are faring in driving mobility initiatives, the challenges they have been facing and what lies ahead. Also, read more about Australia’s space ambitions and 5G developments across the Asia-Pacific region. Read the issue now. Continue Reading

How to boost your personal brand as an IT professional

Seven steps to help you build a personal brand in the workplace, articulate the value you provide and build your professional reputation Continue Reading

By

• Francine Beleyi , Nucleus of Change

Top 10 enterprise IT in the Nordics stories in 2017

The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How machine learning is applied in industrial IoT

GE Digital calls for the need to build industrial machine learning systems that are cognizant of the effects of a good and bad answer Continue Reading

By

• Aaron Tan, TechTarget

CW Europe: Eurosport pumps up digital technology for cycling fans

Read how Eurosport is using a novel combination of technology and information to develop immersive viewing experiences for sports fans across a range of platforms. Also find out how Russian state bank Vneshekonombank expects to become a vehicle for a blockchain revolution in the country’s public sector, and what the European Parliament's approval of a new electronic system to store biometric information might mean for UK citizens after Brexit. Continue Reading

HP is running its global print supplies production from Singapore

The personal computing and printer giant has opened a facility in Singapore to oversee over 50 print supplies manufacturing lines and test the use of robots, data analytics and 3D printing to improve production efficiency Continue Reading

By

• Aaron Tan, TechTarget

Labour MP Liam Byrne launches ‘People’s Plan for Digital’

Shadow digital minister launches online collaborative project for the public and industry to share and debate ideas on the UK’s digital future Continue Reading

By

• Lis Evenstad

How Southeast Asia is keeping pace with AI

Forward-looking organisations in the region are embracing artificial intelligence, but uneven access to connectivity and a lack of skills and understanding of the technology are holding back wider adoption Continue Reading

By

• Ai Lei Tao

The 50 most influential people in UK IT 2017

In this week’s Computer Weekly, we reveal our annual list of the 50 most influential people in UK IT, and talk to this year’s winner – Mayank Prakash, chief digital and information officer at the Department for Work and Pensions – about the challenges and opportunities of digital government. Read the issue now. Continue Reading

Innovation key to halt cyber attacks

In the light of the number of cyber breaches taking place, innovative security systems are required, according to the UK National Cyber Security Centre (NCSC) Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Christine Walters, director of informatics, St Helens & Knowsley NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust’s director of informatics, Christine Walters, talks about running a health informatics service, the importance of understanding how people on the front line work and managing expectations Continue Reading

By

• Mark Samuels

Australian genome researchers solving big data problems

Researchers at the Commonwealth Scientific and Research Organisation have developed a cloud-based tool to look for the needle in a haystack in what they have described as the "datafication of everything" Continue Reading

By

• Beverley Head

Santander UK recruits digital banking expert from Barclays

Santander UK has poached Michael Harte from Barclays to drive digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Forging a new identity: IT underpins Openreach’s independence

Openreach chief technology and information officer Mark Lam discusses how IT is helping to forge a new and distinct identity for the network infrastructure business as it leaves the wider BT Group Continue Reading

By

• Alex Scroxton, Security Editor

UKtech50 2017 - The most influential people in UK IT

Computer Weekly has announced the eighth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading

By

• Lis Evenstad

UKtech50 interview: DWP chief digital and information officer Mayank Prakash

The UKtech50 most influential person in UK IT 2017, Department for Work and Pensions chief digital and information officer Mayank Prakash, talks about changing ways of working, the importance of culture and the role of new technologies Continue Reading

By

• Lis Evenstad

How to attract investors for your enterprise software startup

Are you looking to find an investor for your enterprise software company? This expert advice explains what investors will be looking to find in an innovative software business seeking backing Continue Reading

By

• Daniel Domberger, Livingstone

CIO interview: Carlos Abarca, TSB

Carlos Abarca is guiding TSB through its migration from systems hosted by a competitor to a digitally focused in-house core banking platform. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mayor of London opens Bangalore office to strengthen links with Indian businesses

City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The death of the mainframe is greatly exaggerated, says CA

With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading

By

• Aaron Tan, TechTarget

US utility provider PG&E on ditching the datacentre and going cloud-first

US-based utility provider Pacific Gas & Electric (PG&E) discusses how getting out of the datacentre business and into the cloud is helping meet its regulatory, affordability and innovation targets Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

What lessons can be learned from Britain’s smartest city?

In this week’s Computer Weekly, we visit Bristol, ranked as the UK’s top smart city, to find out what it’s learned and what’s coming next in the city’s technology plans. Our latest buyer’s guide examines the emerging area of software-defined wide area networks (SD-WAN). And we trace the evolution of open source as more organisations contribute code to the community. Read the issue now. Continue Reading

Top IT predictions in APAC in 2018

A “mega cloud” that weaves together multiple private and public clouds, along with the use of AI to perform data-driven “thinking tasks”, could emerge next year Continue Reading

By

• Aaron Tan, TechTarget

Chancellor earmarks £500m for UK technology growth

In this week’s Computer Weekly, after chancellor Philip Hammond offered £500m in his Autumn Budget to boost the tech sector, we ask if it’s enough to ease industry fears over Brexit. Experts debate the future of artificial intelligence and its effects on society. And we find out how emerging technologies could help the work of charity Save the Children. Read the issue now. Continue Reading

Fintech is increasing operational risk to banks

European Banking Association report reveals fear of greater operational risk because of increased take-up of fintech in financial services sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK only average in terms of digital public services

UK government has the innovation skills to become a digital public services leader, but needs to improve the ID and authentication that sits underneath it to reach this goal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Nordics: IT companies focus on job satisfaction

The Nordics IT industry’s increasing focus on job satisfaction is paying off. Computer Weekly’s global salary survey shows Nordic IT professionals are happy with their pay and training opportunities and few are actively seeking a new job. Also in this issue, read how there is still gender inequality in the IT sector despite Nordic countries being hailed as pioneers of digital and equal worker rights. And Anna Eriksson, CIO of the Swedish National Land Survey, talks about the organisation’s approach to digital transformation. Continue Reading

CIO interview: David Southern, director of ICT, WWF UK

In his 17 years in the IT department at the WWF, David Southern has seen many changes – and the advent of cloud computing is one of the biggest Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Emil Dahlin, Svevia

Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin Continue Reading

By

• Eeva Haaramo

CIO interview: Juan Perez, CIO, UPS

UPS CIO Juan Perez talks about the importance of having a “business-intimate” IT department and using technology to develop a “personal touch” Continue Reading

By

• Mark Samuels

What can intent-based networking do for you?

In this week’s Computer Weekly, intent-based networking promises to optimise networks through automation and analytics, but can it deliver? At its annual Symposium event, Gartner said the CIO role continues to evolve and IT leaders need to champion digital change – we examine the issues. And we find out how security analytics can help deal with cyber threats. Read the issue now. Continue Reading

CIO interview: Claire Priestley, IT director, City, University of London

City, University of London's IT director is leading her team's drive for innovation while seeking collaboration with other public sector bodies in the capital Continue Reading

By

• Angelica Mari

Budget 2017 to promise huge UK technology boost

Wednesday’s Budget will include funding for artificial intelligence, driverless cars, 5G, digital skills and more computer science teachers Continue Reading

By

• Lis Evenstad

Dubai Health Authority completes final phase of Salama electronic medical records system roll-out

Dubai Health Authority completes medical records digitisation scheme, 21 months after the project was first unveiled Continue Reading

By

• Edward Banda

Government will deliver at least 89 digital services by 2020, says Caroline Nokes

New minister for digital government talks about plans for more digital services, the importance of digital in Brexit, and the roll-out of Gov.uk Verify Continue Reading

By

• Lis Evenstad

How fashion is turning to tech to get closer to customers

In this week’s Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers and grow in such a competitive market. Brexit continues to dominate the conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged IT infrastructure. Read the issue now. Continue Reading

CW Benelux: Young wayward hackers could help fill Dutch IT skills gap

In this issue, read how an initiative in Rotterdam is helping young people get into the IT sector by targeting those overlooked by traditional methods. Also find out how Amsterdam’s Schiphol airport is utilising open source software to create and use a multi-cloud platform with an open API, and how the Netherlands’ Rabobank has moved from tape libraries and robotic arms to a platform-based storage and retrieval system. Continue Reading

Bangalore offers the best ecosystem for digital transformation, says Economist report

Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The digital transformation journey – four IT leaders share the lessons learned

CIOs discussed the best practices in driving digital change at the recent Gartner Symposium event in Barcelona Continue Reading

By

• Mark Samuels

CIOs need to champion digital change as IT leadership roles evolve

Gartner CIO survey shows digital business is changing mindsets and culture at organisations that are successful in transformation Continue Reading

By

• Mark Samuels

The ethics of software development

In this week’s Computer Weekly, with big names such as Uber and Volkswagen being called out for using software to cheat the system, we look at professionalism and ethics in software development. We assess the digital progress of the UK’s manufacturing sector and the challenges it faces in keeping up with global rivals. And we examine the latest trends in mobile device management. Read the issue now. Continue Reading

Shell makes $200m saving with virtual learning environment

Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen Continue Reading

By

• Christian Annesley

TomTom navigates move onto global HR platform

TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading

By

• Christian Annesley

Image recognition system clears cheques in one day

All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordea lays off 6,000, citing digital transformation as the driver

Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people Continue Reading

By

• Eeva Haaramo

Carglass France feels benefit of employee knowledge sharing

Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading

By

• Christian Annesley

Airbus saves millions after building a digital learning library

Airbus has created a digital learning library that is helping more than 100,000 staff in 35 countries keep their skills updated Continue Reading

By

• Christian Annesley

Where will artificial intelligence take us?

In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading

Royal London Hospital uses virtual reality to operate on patient

Remotely located surgeons use Microsoft Hololens headsets to “virtually appear” in operating theatre to help with cancer surgery Continue Reading

By

• Lis Evenstad

Post Office computer system legal case reaches important procedural juncture

Sub-postmasters group action against the Post Office reaches an important milestone Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Shadow Cabinet Office minister slams Gov.uk Verify for being ‘inefficient’

Labour’s Jon Trickett says the government’s identity assurance platform is a poor use of taxpayers’ money and is “being handled appallingly” Continue Reading

By

• Lis Evenstad

Cloud service spending almost matches traditional IT outsourcing

Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading

By

• Alicia Buller

On ethics and technology - we all know we have to do better, right?

Many experts – and many articles in Computer Weekly – have warned of the potential for social and cultural disruption and unrest as a result of the digital revolution. Does it feel to you, too, ... Continue Reading

By

• Bryan Glick, Editor in chief

UK bank Standard Chartered opens IT service centre in Bangalore

Bank is expanding its operation in India, which provides business services to its operations globally Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Middle East: Internet of things can help Gulf countries to diversify

The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading

Abu Dhabi transport department uses drones to improve traffic flows

Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues Continue Reading

By

• Edward Banda

All EU countries sign up to implement digital-by-default services

Declaration reaffirms commitment to bring public sector services into the digital age and improve citizens’ interaction with government Continue Reading

By

• Lis Evenstad

Dubai Land Department launches interactive app

Mashrooi app will track real estate project progress and allow users to compare construction against developers’ plans Continue Reading

By

• Edward Banda

CIOs moving to revenue-generating roles

Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft CEO Satya Nadella on why empathy is essential for technology innovation

Speaking at the London launch of his Hit Refresh book, Microsoft CEO Satya Nadella revealed how a shortfall in empathy nearly cost him a job at the firm in the 1990s Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Hard Brexit would see UK tech exports fall by £1.7bn

UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Large scale IoT deployments double in 12 months

Vodafone’s fifth annual look at the IoT market reveals that the percentage of companies with more than 50,000 connected devices has effectively doubled in the past year Continue Reading

By

• Alex Scroxton, Security Editor

RHB Bank rolls out chatbot for loan applications

The Malaysian lender hopes to improve the loan application experience and grow its personal loan business by 60% through a new chatbot Continue Reading

By

• Aaron Tan, TechTarget

UK-EU talks have failed to raise confidence of IT leaders

IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amazon launches Middle East region

Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East Continue Reading

By

• Triska Hamid

Uber fails to get licence to operate in London renewed

Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Blockchain tests delivering results and IBM seen as leader

Businesses that have invested in trials of blockchain technology will repeat their investments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Can DevOps deliver on its productivity promises?

DevOps and agile working are often cited as key elements of successful digital transformation – in this week’s Computer Weekly, we examine the challenges to delivering on that promise. Many retailers are investing in emerging technologies to gain an edge – but are they getting too far ahead of the curve? And we hear how a new spirit of collaboration could help UK broadband roll-out. Read the issue now. Continue Reading

HMRC builds blockchain proof of concept for UK border

HMRC‘s Mike Potter says department has built blockchain proof of concept to coordinate interventions at the border, and highlights the need for an ‘API economy’ in Whitehall Continue Reading

By

• Lis Evenstad

CIO interview: Karl Hoods, CIO, Save the Children UK

The charity’s CIO is looking at the potential of blockchain technologies and establishing an internal digital academy to drive its digital transformation strategy Continue Reading

By

• Angelica Mari

Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading

By

• Alex Scroxton, Security Editor

Home Office agrees back-office transformation deal

The Home Office is moving more of its back-office processes into the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Thousands of Deutsche Bank employees will be replaced by robots

The CEO of Deutsche Bank said a "big number of staff will eventually be replaced by robots” as it looks towards artificial intelligence technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading

By

• Bill Goodwin, Computer Weekly

How an idea built on web freebies and low-cost tools evolved into a virtual NHS clinic

We speak to an NHS trust about how readily available web software helped clinicians get a pioneering project off the ground Continue Reading

By

• Cliff Saran, Managing Editor

HCL expands global network with Swedish delivery centre

HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Challenger bank Fidor reaches 200,000 customers

Fintech trailblazer Fidor now has more than 200,000 people using its banking services, but its CEO believes the fintech environment is getting tougher Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

McDonald’s selects Capgemini to help it drive digital customer services

Fast-food chain decides to outsource its digital developments globally to French IT services giant Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO Interview: Neal Sunners, CIO, Avis Budget Group

CIO international and senior vice-president for innovation at car rental firm aims to remove customer stress by driving mobile self-service applications Continue Reading

By

• Angelica Mari

Saudi Telecom Company creates cloud computing giant

The IT joint venture in Saudi Arabia will drive the digitisation of government services Continue Reading

By

• Edward Banda