IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
20 Dec 2024
Top 10 data and ethics stories of 2024
Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading
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News
19 Dec 2024
LockBit ransomware gang teases February 2025 return
An individual associated with the LockBit ransomware gang has broken cover to tease details of a new phase of the cyber criminal operation's activity, which they claim is set to begin in February 2025 Continue Reading
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News
10 Oct 2017
Belgian telco Proximus picks Cloudify to support NFV roll-out
Belgium’s largest telecoms operator Proximus will deploy a cloud-native orchestration platform to support its adoption of NFV services in the business Continue Reading
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News
10 Oct 2017
Some IT contractors earning more than £700 a day
Research shows 40% of contractors reach the average annual IT salary within three months Continue Reading
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News
03 Oct 2017
CIOs moving to revenue-generating roles
Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery Continue Reading
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News
02 Oct 2017
Peer-to-peer CDN improves customer experience for Equinix
Datacentre and colocation services provider Equinix cut page load times at its customer information resource library using a developing peer-to-peer model of content delivery networking Continue Reading
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Feature
28 Sep 2017
Where the device hits the network – a mobile device management update
As business becomes increasingly mobile, we look at the latest trends in mobile device management to give businesses the edge Continue Reading
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News
25 Sep 2017
Amazon launches Middle East region
Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East Continue Reading
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News
14 Sep 2017
BT offers enterprise customers flexible bandwidth for peak usage
New element of BT IP Connect Global WAN service will enable businesses to dial their network capacity up and down at will Continue Reading
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News
12 Sep 2017
Openreach and rivals want collaborative approach to broadband
The government’s ambitions for FTTP broadband roll-out can only be met through collaboration, and an urgent shake-up of Ofcom regulatory policy is needed to reflect this, say Openreach and CityFibre Continue Reading
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News
11 Sep 2017
EE repurposes 2G spectrum to support expanded 4G mobile service
The operator will re-farm a tranche of spectrum formerly used for 2G services to boost capacity and speed on its 4G network Continue Reading
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News
11 Sep 2017
EAN airline broadband service moves closer to reality
The European Aviation satellite has successfully completed in-orbit testing and will begin to service in-flight broadband customers later in 2017 Continue Reading
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News
06 Sep 2017
European Union states question copyright law proposal
European states are questioning legality of a new copyright law proposed by the EU Continue Reading
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News
06 Sep 2017
IoT networks a massive sales opportunity for operators, claims GSMA
Commercial initiatives around low power wide area network infrastructure will present mobile operators with a potential $1.8tn revenue opportunity over the next decade Continue Reading
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News
05 Sep 2017
People with non-IT backgrounds could help fill cyber security skills gap
Organisations should look to fill cyber security roles with people who are curious and have work experience rather than focusing solely on graduates Continue Reading
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News
05 Sep 2017
Gigaclear extends narrow trenching FTTP broadband dig
Fibre broadband provider Gigaclear is extending its BDUK dig in Herefordshire and Gloucestershire Continue Reading
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News
04 Sep 2017
Women still under-represented in Nordic IT despite region’s efforts
Although countries in the Nordic region are often hailed as pioneers of digital and equal worker rights, there is still gender inequality in the IT sector. Continue Reading
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News
04 Sep 2017
Government launches FTTP pilot for businesses, schools and hospitals
The government has released £10m to six FTTP trial projects around the UK, testing ultrafast broadband technology in businesses, schools and hospitals Continue Reading
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News
24 Aug 2017
UK business welcomes government post-Brexit data sharing plan
Business has welcomed government proposals for data protection to enable unhindered data sharing with the EU after Brexit Continue Reading
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News
23 Aug 2017
UAE telco Du pushes SaaS adoption in Middle East
The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach Continue Reading
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News
22 Aug 2017
Blockchain skills in high demand and jobs being swept up quickly
Job vacancies for people with blockchain skills are being filled in just seven days, on average, once they are advertised online Continue Reading
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News
17 Aug 2017
UK rail passengers don’t trust on-board Wi-Fi
YouGov survey commissioned by Cobham Wireless finds UK commuters are increasingly frustrated with connectivity standards on the rail network Continue Reading
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News
17 Aug 2017
World's largest’ data center planned in Norway
Norway will soon have the biggest datacenter in the world which will harness the countries rich natural resources Continue Reading
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News
17 Aug 2017
Developers lack skills needed for secure DevOps, survey shows
The growing demand for developers with security skills is outpacing supply, but a survey reveals that a lack of formal security education and training by employers is contributing to the growing skills gap Continue Reading
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News
11 Aug 2017
Malicious email spikes in Q2, reports Proofpoint
Malicious email campaigns saw a spike in volume and increased variety in the second quarter of 2017, a cyber security report reveals Continue Reading
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News
10 Aug 2017
New TalkTalk fine takes total for poor data protection to £500,000
Information Commissioner’s Office fines TalkTalk for putting up to 21,000 customers’ details at risk of exposure prior to September 2014 Continue Reading
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News
09 Aug 2017
Over 40% of IT professionals want another general election this year
A large proportion of IT workers in the UK want another general election this year in the hope it will stave off a hard brexit Continue Reading
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News
09 Aug 2017
Nordic countries top digital nations ranking, but risk stalling
Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
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News
03 Aug 2017
Interview: Vodafone CTO juggles legacy network and cutting-edge technology
Vodafone UK chief technology officer Jorge Fernandes talks legacy networks, digitisation and how he is positioning the operator to lead in the mobile-enabled future Continue Reading
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News
03 Aug 2017
Ransom DDoS attacks on the rise
The use of distributed denial of service (DDoS) attacks to extort money from organisations is on the rise, warns security firm Kaspersky Lab Continue Reading
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News
21 Jul 2017
Scottish community broadband network gets funding to expand
The Locheilnet community wireless broadband scheme has been awarded funding to upgrade its core infrastructure and target new customers Continue Reading
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News
13 Jul 2017
Ofcom sets up Openreach Monitoring Unit
Telecoms regulator Ofcom is setting up a dedicated unit to keep a watchful eye on Openreach Continue Reading
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News
13 Jul 2017
Verizon denies data loss but admits potentially huge breach
Verizon has responded to reports of millions of customer records being exposed to the internet by saying no data was accessed by malicious third parties, but the incident raises thorny issues Continue Reading
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News
12 Jul 2017
Cisco to build O2’s public Wi-Fi network for City of London
O2 enlists Cisco to help build out the multi-million pound public Wi-Fi network currently taking shape in London’s Square Mile Continue Reading
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News
10 Jul 2017
Mobile operators must act soon as 5G business models emerge
Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading
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News
07 Jul 2017
Europe takes measured approach to 5G, driven by ROI concerns
European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading
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News
05 Jul 2017
Virgin Media fails to deliver on broadband speed claims, says investigation
An investigation by the BBC’s Watchdog programme accuses ISP Virgin Media of over-promising and under-delivering on the claims it makes about its fibre-based broadband services Continue Reading
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News
22 Jun 2017
Voice biometrics still relatively unheard
Authentication system could help reduce UK fraud by making it hard for fraudsters to glean information from contact centres Continue Reading
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News
21 Jun 2017
The human apprentices behind robotic automation
IT apprentices are helping large businesses transform their back-office processes through software robots Continue Reading
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News
20 Jun 2017
Web hosting firm agrees to pay $1m ransomware demand
South Korean hosting firm Nayana agrees to pay more than $1m to restore data that was encrypted by a ransomware attack on its Linux servers on 10 June 2017 Continue Reading
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News
20 Jun 2017
NTT Docomo turns to SAP Hana to boost customer experience
Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels Continue Reading
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News
19 Jun 2017
South African game reserve goes digital to save the rhino
Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading
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News
15 Jun 2017
Finnish mobile operators opt-out from free EU roaming
Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading
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Blog Post
12 Jun 2017
No Wi-Fi on board? Ryanair is making a costly mistake
Ryanair boss Michael O'Leary is making a costly mistake by ruling out in-flight Wi-Fi, argues iPass' Patricia Hume. It’s just under a year since the United Nations declared that internet access ... Continue Reading
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News
09 Jun 2017
Infosec17: Society needs to address encryption dilemma
There needs to be a discussion about how to balance the interests of privacy, security and the tech industry, says Infosecurity Europe Hall of Fame inductee Continue Reading
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News
02 Jun 2017
Telefónica increases use of renewable energy to fight climate change
Telecoms operator behind UK’s O2 mobile network doubles down on existing commitments to renewable energy sources in the fight against climate change Continue Reading
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News
02 Jun 2017
GDPR about change management, says startup DPO
There are threats and risks associated with the GDPR, but one data protection officer believes organisations should focus on the business opportunities instead Continue Reading
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News
31 May 2017
WannaCry shows validity of risk-based security, says RSA head
WannaCry and other recent cyber attacks underline the importance of adopting a risk-based approach to security, says RSA president Continue Reading
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News
25 May 2017
Finding customer data is big hurdle to meeting GDPR right to erasure
Global organisations do not know where customer data is stored and use unreliable data removal methods to erase content, a study shows Continue Reading
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News
24 May 2017
SAP aligns with Saudi Arabia’s IT transformation agenda
Global software giant SAP sees an opportunity for its wide portfolio in Saudi Arabia as the Middle Eastern country transforms Continue Reading
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News
19 May 2017
Manx Telecom streamlines its business with VMware NFV
After deploying an NFV platform to replace its IMS service, Isle of Man-based telco has seen substantial improvements to its business agility and processes Continue Reading
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News
15 May 2017
Attackers have no need of zero-days, breach data shows
Cyber attackers do not have to use previously unseen or extremely sophisticated attacks to bypass defences, analysis of publicly reported breaches in the past year reveals Continue Reading
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News
15 May 2017
Manchester trams halted by communications failure
A communications systems fault at Transport for Greater Manchester halted Metrolink tram services across the city on Sunday 14 May Continue Reading
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News
10 May 2017
Nordic region competes for datacentre dominance
The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows Continue Reading
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News
10 May 2017
Blockchain economy on the horizon
Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts Continue Reading
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News
09 May 2017
Highly skilled professionals at risk of being replaced by computers
Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner Continue Reading
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News
09 May 2017
Large UK businesses increasingly want CEOs to have IT background
More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading
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News
04 May 2017
Facebook revenues, profits and users up in first quarter
Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
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News
02 May 2017
Cisco buys SDN business Viptela
Cisco says its acquisition of supplier Viptela will enhance its own SDN functionality Continue Reading
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News
02 May 2017
IT outsourcing going strong in the Nordics
IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading
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News
27 Apr 2017
Forge ahead with GDPR, says ICO
UK organisations cannot afford to lose the public’s trust in their ability to safeguard personal data and should be working to ensure they have that capability, says the Information Commissioner’s Office Continue Reading
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News
18 Apr 2017
Kone brings elevator maintenance online with IBM Watson and Salesforce
Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Continue Reading
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News
11 Apr 2017
‘Can do’ attitude of DevOps teams is driving cloud-first strategies
The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading
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News
10 Apr 2017
Wonga warns 245,000 UK customers of cyber breach
Loan firm urges customers to be vigilant after data breach that may have exposed personal details, including some financial information Continue Reading
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News
07 Apr 2017
MEPs call for European Commission to reassess Privacy Shield
European parliamentarians have called for an immediate review of the Privacy Shield EU-US data transfer framework due to concerns about privacy protections being undermined in the US Continue Reading
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News
06 Apr 2017
Telenor launches IoT pilot in Norway
Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading
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News
06 Apr 2017
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things
Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading
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Feature
05 Apr 2017
How to implement a low-power WAN to support the IoT
We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading
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News
29 Mar 2017
Are ethical questions holding back AI in France?
France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics Continue Reading
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News
28 Mar 2017
Threats grow in Saudi Arabia’s cyber sector
Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading
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Feature
24 Mar 2017
Inside the well-planned metro network: how CityFibre does it
Computer Weekly met metro network builder CityFibre to find out why, and how, the organisation believes it can mount a credible challenge to Openreach’s dominance of wholesale fibre Continue Reading
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News
16 Mar 2017
US accuses Russian spies of directing Yahoo breach
US authorities have arrested a man in Canada who has been charged alongside two Russian intelligence officers and a Russian hacker in connection with a 2014 data breach at Yahoo affecting 500 million accounts Continue Reading
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News
08 Mar 2017
WhatsApp, Signal, ProtonMail safe from CIA hacking tools
Top secure messaging and email apps are said to be safe from CIA hacking tools, but organisations are urged to assess their own vulnerability if the tools were to fall into the hands of cyber criminals Continue Reading
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News
06 Mar 2017
3D printing gets serious in the Netherlands
3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading
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News
06 Mar 2017
More than a million Gmail and Yahoo account credentials on sale
Usernames, email addresses and plaintext passwords of more than a million Yahoo and Gmail accounts are reportedly on sale on the dark web, posing a threat to corporate security Continue Reading
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News
03 Mar 2017
UK sailing team picks BT to help beat Oracle at America’s Cup
BT is to supply a 4G wireless and fixed network to support the Land Rover BAR America’s Cup team, led by Olympian Ben Ainslie, in its bid to win the 35th America’s Cup Continue Reading
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News
03 Mar 2017
Businesses blame rivals for DDoS attacks
Industrial sabotage is considered to be the most likely reason behind a distributed denial of service attack, a study has revealed Continue Reading
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News
02 Mar 2017
Yahoo breaches underline executive role in cyber security
Yahoo's data breaches cost its top lawyer his job, CEO Marissa Mayer millions in bonuses, and $350m off its sale price, highlighting the importance of executive involvement Continue Reading
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News
02 Mar 2017
MWC 2017: Barcelona trial uses IoT and big data to manage tourists
Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading
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News
23 Feb 2017
BDUK head Chris Townsend to step down
Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April Continue Reading
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News
17 Feb 2017
HPE services and CSC to become DXC Technology
The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading
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Feature
14 Feb 2017
Cloud contracts are still a minefield
Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
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News
10 Feb 2017
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading
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News
09 Feb 2017
South African children’s hospital uses video to train cardiologists
The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students Continue Reading
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News
08 Feb 2017
Battersea Power Station development gets ultrafast FTTP broadband
Hyperoptic has been selected to deliver FTTP broadband to new-build apartments at Battersea Power Station Continue Reading
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News
07 Feb 2017
Middle East and North Africa public cloud spend to hit $2bn by 2020
Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading
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News
06 Feb 2017
Google to appeal against order to hand over foreign emails
UK firms urged to consider the risks of non-UK cloud service providers and to encrypt data in the light of another US warrant to access emails held by a US cloud services firm on non-US servers Continue Reading
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News
06 Feb 2017
Openreach launches enhanced duct and pole mapping service
BT’s infrastructure arm, Openreach, has made digital maps showing its duct and pole network infrastructure available to allow other comms services providers to plan new fibre broadband networks Continue Reading
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News
01 Feb 2017
TalkTalk CEO Harding steps aside for public service role
TalkTalk CEO Dido Harding has stepped down, leaving the ISP in rude health Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
29 Jan 2017
Artificial intelligence will increase productivity by sharpening human mind
The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading
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News
26 Jan 2017
Mixed feelings on Australian enterprise app market
The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading
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News
26 Jan 2017
Facebook ups security with Fido U2F two-factor authentication
Social media giant is enabling users to increase the security of their logins with Fido U2F USB security keys Continue Reading
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News
26 Jan 2017
Microsoft’s cloud privacy battle may go to US Supreme Court
The US Department of Justice is considering going to the Supreme Court after an appeals court refused to revisit its July 2016 landmark ruling blocking government access to Microsoft servers in Ireland Continue Reading
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Feature
25 Jan 2017
Challenges of complying with the Investigatory Powers Act
Despite opposition by civil liberties groups and technology companies, the UK government has passed the controversial Investigatory Powers Act, adding a host of security and contingency requirements that UK businesses need to consider Continue Reading
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News
24 Jan 2017
GDS signals intent to move public sector off PSN
Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading
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News
20 Jan 2017
BT draws fire over broadband price hike
Consumer broadband groups have hit out after BT put up its broadband prices Continue Reading
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News
19 Jan 2017
Viasat builds IoT network for connected vehicle insurance
Satellite connectivity services supplier’s worldwide internet of things network will support customers operating connected vehicles Continue Reading
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News
18 Jan 2017
Facebook chief reveals real cost of Oculus in court testimony
Testifying in an IP-theft case against Facebook-owned Oculus, Mark Zuckerberg reveals the acquisition cost $3bn, not $2bn as originally announced Continue Reading
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News
16 Jan 2017
Network overhaul speeds up business for motor racing venue
Rockingham Motor Speedway in Northamptonshire beefs up network infrastructure to support expansive business plans Continue Reading
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News
15 Jan 2017
The evolution of smart Dubai
Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du. Continue Reading